Hyundai Motor India Complaints & Reviews

Brand new I20 Defective car sold to me by Hyundai dealer. On the very same day after delivery coolent leaked out and engine got heated up. Again after a day the same problem reoccurred and car is lying down in service from past 3 days..There was a message displaying at the time of delivery SoC 65% after an hour it came down to 96% and immediately car got heated up.. Very disappointed and want Hyundai to replace the same...

Sir

I Mr Munish Chauhan purchased Hyundai venue on aug 2020 with chassis no. MALFC81BLLM124962 and engine sr no. G4LALM655959 from Tapan Industries Solan (HP) . Unfortunately I met with minor accident on 28th December 2020 morning.
I have given my accidental car for repair at Tapan Industries Solan (HP) on 28 december 2020. Since then they are delaying my car repairing with unreasonable reasons like parts are not available. I think more than 3 weeks are enough for availability of parts.
With Hyundai Motor India my only question is who will compensate for 1 month car depreciation and for my time.

With regards

I have bought a Hyundai Creta in 2018 Reg No. GJ36L1140. It has 3 years product warranty. Recently A C of the car is not working properly so I complaint about it to company. They told me that I have to replace a part in it. I asked them to change it under warranty but they refused and said that you are not eligible for warranty.

Sir, I booked Creta (Diesel Base Model) car on 20th August
2020 at Samrithi Motors Ambala. They told us that we'll get
our car in 2 or 3 months. They didn't even tell us that there was
a 6 month booking period.
Everytime we called them they told to wait. Even after 3
months the final date of 25th december was given. During 3
week of december they started calling to make payment. We
asked...

To
The Concerned Authority
Hyundai Motor India

I am writing to complain about the inadequate and unsatisfactory service I received from one of your service centers.
On 8th November 2020 suddenly my engine broke down and was not functioning, so I immediately Called Hyundai Service Center regarding the issue, the car was collected by them on the same date. After the inspection they informed us that the Engine is not working and need to be changed and the reason being due to Coolant issue. But as per Companies guidelines all the Servicing of the car was done on time and we need not need to open the bonnet for such things at any time. The Service people has asked us to pay the whole amount that will be incurred in repairing or changing the engine and other parts. If all the servicing was done on time then how can there be No coolant in engine (how are we suppose to know of such things).
Car Details as under-
Owner- Vijay Kumar Gupta ([protected])
Reg No- AS06P6956
Engine No- G4LAFM558685
Model- Elite i20 (1.2P)
RO Number- R[protected]
RO Date- 08/11/2020

We even told them to start the repair work. Its been over 2 months with no solution to the issue. My Car is lying at Service Center. We asked Service Center to provide a Spare Car as it could take indefinite time to repair, but they directly denied to provide any such Service to us. Then we had to hire a Car from market having rent of Rs 1000 per day charge. We have been using the hired car for past 2 months (which expense has come to over Rs 60, 000), Moreover our Insurance & Registration period has been wasted for over 2 months and also Harassment that we had go through. We have been contacting every other day to the Dealer regarding the updates but after calling 4 to 5 times they use to receive 1 call of ours. We have not received a single Call from there end. Also response like "we have lot of other works too..." "we have personal works too, etc etc..." given to us by service officials.
We need Full Compensation against all the trouble and Expenses incurred to us.
I am very disappointed from what happened and ask you to find an immediate solution to this problem. This is not the type of service I would have expected from a reputed company like yours. I hope that you will be able to find a satisfactory solution very fast.

Regards
Vijay Kumar Gupta
Dibrugarh
[protected]

I have bought a hyundai grand i10 sportz from KY HYUNDAI PINGLENA in the month of September but till date i have not received the employee offer of Rs 5000.Kindly look into the matter.

Already send complaint about tyre but not get any response
Dear Sir,
I, Atul Dhawan, am the owner of Hyundai Creta 1.5 MPI IVT SX(O), Vehicle Number “DL8CBA5413” which I bought on 22nd October 2020.
The vehicle to date has run only 2770kms within a span of 2 and a half months.
The above-mentioned vehicle is self-driven and I have been driving a four-vehicle car for the past 3 decades.
I am sorry to inform you that in such a premium car, two tyres have been cut during driving, which seems to be a manufacturing defect from the company’s side.
As such, you are kindly requested to look into the same immediately and get my car’s tyres replaced. All the above information can be forwarded to you with pictures as well, if required, please share a platform/link.
Kindly treat the same with urgency.
Waiting for the reply.

Atul Dhawan
Address: 2A/602 Rang Rasayan Apartments
Sector 13, Rohini
New Delhi 110085
Mobile: [protected]
Please give me reply what I do

I have given my vehicle TN66A5050 at your authorised dealer Ms Chandra Hyundai on 07.12.2020 for ECM replacement. Regret to inform you that the vehicle not delivered till today due to non receipt of parts from Hyundai.

I never expect these kind service from Hyundai and there is no visability for getting the parts. Please do not focus only for turnover increase. Your company failed for customer satisfaction in terms of service. Please improve.

Please communicate the status immediately.

My self Yashpalsinh jadeja.i was working in Punjab cars pvt.ltd in gandhinagar Gujarat (dealer code W3217)i was gone for social function in our family for one day 27nov.2020 for that reason i was took permission from our management after that suddenly my child was ill on the next day i was not able to go for my work and when i inform this matter to management they dont listen my issue and without any intimation the terminate me on the spot from that day to 15 jan 2021 the dont give me my previous month salary, 2 months insensitive and my provident fund also now i called for it they dont give me any proper answer.this is not fair to any employee.i contact to body shop manager Vijay Algotar mo.no.[protected] and Service head Jayesh Patel mo.no[protected] this two managers dont give me any answer for my money so please take strict action for this issue and solve my problem as soon as possible..
yours faithful
Yashpalsinh jadeja
mo.no [protected]

Dear All,

My new Hyundai Grand i10 Nios (VIN MALB351CLKM030886) purchased on 22.11.2019, and which has been driven for 1129 kms only till date, was taken for servicing to J. J. Automotive Ltd. (Bengal Hyundai, Tiljala, Kolkatta) on 03.01.2021. During inspection it was found that some wires were damaged which needed repairing, but the engine wiring harness was required to be replaced. As explained by the service advisor, one among the many wires which comprise the harness has been damaged, but we are required to replace the entire wiring, which would lead to a cost of Rs. 47, 000/- .

I requested to arrange repair but I was repeatedly insisted to go for replacement, when I decided to take some time before deciding. I have come to believe that these wires are repairable, and since the damage is caused to only one wire, it is an even more feasible solution.

But as per the service centre, I must go for replacement only, which is causing a heavy financial loss for a practically new car which is otherwise maintained in extremely good condition. It appears the maintenance charges of Hyundai are costing a lot more than other cars available in our Indian market.

Request to look into the matter.

Regards,

Madhurima Das.

Dear All,

We are yet to receive any reverts to my complain mail.

Regards,
Madhurima Das.
Show quoted text

Hello Sir,

I had a service of my i10 car in "Car Scanner Vadodara" hyundai service center on 8th of January 2021. after service both the front jumpers stopped functioning completely. When I went back to center, The manager without mask on his face, refuse to do anything and directly says that I have to change the jumpers which was working completely before service. No one there listened to me. I tired complaining that its the fault from service. Their Manager and workers says that jumper can loose its tension within one day, that Irony.

I complain on their Hyundai customer service, no reply. And finally I came for this matter. Its not like I don't want to spend money on my car, I can understand that it requires maintenance. But this is completely Understandable that after service jumper stop functioning that is completely their fault, Before taking to service they took test drive and mentioned no problem in Jumpers. (Document attached)

I have attached the Invoice which may provide you some information. The Service advisor Mr. Nikunj Patel - [protected].

I hope complaining here would be a right choice, I just want fight for my rights as a customer.

Dear Sir / Madam,

I had purchased New Hyundai - Grand i10 NIOS CNG Car from your authorized distributor from INDIA M/s Kundan Hyundai, Chinchwad, PUNE on August 06th, 2020.

My Vehicle registration number is : MH14 - JE 0335.

From the day of taking delivery of my car I have been observing problem o[censored]nexpected wobbling / shaking while driving car . I agree, shaking of car depends on road conditions. But I have been observing unusual shaking irrespective of road condition. I have noticed this problem to Service Manager in Kundan Hyundai, Chinchwad. But unfortunately problem could not be detected by them. I do not have any compliant about Kundan Hyundai Staff. They are very co-operative and tested my car 4/5 times. We took test drive of other cars of same models, But I observed same problem. They told that problem is due to hard suspension in gas filled Shock Absorbers. But whatever technology of Shock absorbers, problem was observed. Even after changing & replacing new shock absorbers problem did not solve.

My daily running is around 40kms. While driving car everyday, It reminds me level of dissatisfaction in quality of car.

I am dam sure that there is manufacturing /design problem in my car which needs to be verified by Car Design Engineer. Rather I request you to send Car design engineer to observe this problem from anywhere in the world. Just for your information, I am Electronic Engineer & do not know design process of Hyundai Cars. But application point of view I am 100% sure that I will show your this problem to your expert team member.

My observation is that there is abnormal movement in suspension while absorbing shock particularly when car is running on normal abrasive tar / concrete road. Resulting this, Car driver feels that someone is shaking his both the shoulders.

There is my sincere request to you to look into this problem and arrange to do the necessary rectification. Rather this will help your design team.

This is for your further necessary action.

Thanks and Regards,

KEDAR GARUD.
Residential Address:
Flat # 5&6, Vinay Apartment, Sudarshan Nagar
Opposite Railway Power House, CHINCHWAD
PUNE - 411 033 ( INDIA)

Owner of Newly Purchased Grand i10 NIOS-CNG
Car Registration No: MH 14 - JE 0335
Car Chassis No: MALB351CLLM057638
Engine No: G4LALM585565

My India Contact details :
Cell Phone: +[protected]
E mail : [protected]@gmail.com

While driving humming noises and vibrations of steering and gear... Feeling uncomfortable while driving

Dear Sir,
I, Atul Dhawan, am the owner of Hyundai Creta 1.5 MPI IVT SX(O), Vehicle Number “DL8CBA5413” which I bought on 22nd October 2020.
The vehicle to date has run only 2770kms within a span of 2 and a half months.
The above-mentioned vehicle is self-driven and I have been driving a four-vehicle car for the past 3 decades.
I am sorry to inform you that in such a premium car, two tyres have been cut during driving, which seems to be a manufacturing defect from the company’s side.
As such, you are kindly requested to look into the same immediately and get my car’s tyres replaced. All the above information can be forwarded to you with pictures as well, if required, please share a platform/link.
Kindly treat the same with urgency.
Waiting for the reply.

Atul Dhawan
Address: 2A/602 Rang Rasayan Apartments
Sector 13, Rohini
New Delhi 110085
Mobile: [protected]

Hi this is regarding new hundai i10 which i purchased on 25th dec 2020 and on 31st dec 20 the tyre apollo size 165/70R14 got cut without touch any sharp obect etc. it was automatically cut after 6 days of purchasing i have follow up continuously with sales team in Okhla koncept hundai but they refuse to replace it.

i don't know why i bear it as no any single cut on tyre got.
pls replace it urgently

thanks and regards
Ashok - [protected]

There is not a proper response given by harshali hundai to make my accidental damage car or they told to me there were not available damaged parts of my i20 or they will come in 15 to 20 days.
They were not ordered my damaged parts while I came from 250km apart from harshali hyundai.
Please provide a good service or provide damaged parts as soon as possible.

I have called for rectifying my I20 Petrol version car – 2018 model starting problem .
I have replaced old battery with new .
PROBLEM DISPLAY - KEY NOT DETECTED

Over phone on 30.12.2020 and Given complaint on 04.01.2021 By E MAIL .
But till now not attended, Very very poor service

Hello Sir,

I would like to share my pathetic experience at Hyundai Showroom. We went to buy a new car at J.S.V Hyundai, Lucknow, Uttar Pradesh, India. (JSV Hyundai Showroom - Gomti Nagar
CP-3/10, Vijayant Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010).

We accepted the rates provided by the showroom and there was no negotiation done as they have denied the request. And we were requesting to get a very small accessories as a complimentary gift from the showroom.
They denied us very arrogantly and shouted in front o[censored]s and said to stop the delivery process of the car. It seemed like they wanted to say we can't buy a car from anywhere if they don't sell us. I may have understood if they would have said no in a polite way.
The person Mr. Santosh Kumar was very rude and arrogant. We also thought to leave the car and go to buy some other Brand as we have value for our self respect.

In the meantime a Junior Staff realized the mistake of Mr. Santosh Kumar and convinced us to buy the car. We understood his situation and took the vehicle even after such humiliation at your Brand Showroom.
Mr. Santosh Kumar was so rigid & arrogant that he did not come to us to say a word ( sorry or anything) until we left the showroom.
It was a very bad and humiliating experience at Hyundai Brand Showroom and we never expected such kind of behavior from a reputed company like Hyundai.

Also the Customer Care Manager tried to safeguard by providing the false information on our behalf. This is the worst behavior we have seen from a reputed company like Hyundai .

Dear Team
I had booked a car " TRF SWAP BKG CRETA S PETROL White" with Raja Motors Bathinda in the months of November 12, 2020. with a promise to deliver the car within a month i.e. by 17 Dec 2020. Receipt of the same is attached herewith.
But you will be surprised to know that the Vehicle is still not delivered and we are yet to get any confirmation date.
I have to give this car to my daughter on 23rd Dec 2020 on her 19th birthday but the charm of getting this vehicle is already lost.
Dealer keeps on changing the delivery date and still we are not confirmed when we will get this Vehicle.
Perhaps we are feeling that the dealer is delivering our vehicle to somebody else everytime and ditching us. It hurts my sentiments to gift this car to my daughter on her 19th B'day. Now this car is of no use for me.
You are requested to refund the money with interest and instruct the dealer not to play with others sentiments.
With Best RegardsPuran Chand[protected]

I own Hyundai Creta sx 2017 model my name is Ravishekhar Nipanikar resident of merces Goa and I service my vehicle at M/s Alcon Hyundai porvorim Goa. My service provider is using duplicate engine oil at time of service and charging exorbitant amount of Rs 350 per liter for duplicate engine oil
I requested him not to use counterfeit engine oil and purchased 5 liter engine oil of reputed company with specification provided on service manual of Hyundai company
The service provider agreed to use engine oil provided by me but mentioned on my bill that I m using counterfeit engine oil
I lodged complaint to him on first instance but there is no response and on top of it his maintenance manager and maintenance team is threatening me that they will cancel my extended warranty
The service provider is using counterfeit engine oil and charging exorbitantly to all the customers and making mockery of entire servicing processes only to earn extra money in servicing and also his maintenance team is threatening customers
Please resolve the issue with service providers M/S Alcon Hyundai at Goa