Hyundai Motor India Complaints & Reviews

This is Jameer ... Car Reg No - TN -15 c 6437 ... am from kallakurichi . Mrs.Lalitha madam commited to having the spares but showroom sales manager not havings spares .., am not satisfied to this service pls avoid the fake commitments because 300 KM distance KAllakurichi to chennai ... pls resolve that issue as soon as possible and kindly do the needful. Hyundai Ambattur branch

Pls take necessary action to

Amb2 manikandan sir and lalitha madam

Disappointed to this service

Pls revert the same

Thanks for understanding

Regards
Jameer
+91 [protected]
+91 [protected]

My name is Sanjeev Sethi and I have sent my car EON PB10-GM 4204 for routine service at Goyal Hyundai, G.T. Road, Jugiana, Ludhiana on 21/01/2021

1. The car was picked at 9 am in the morning and I was assured that the same will be returned positively after lunch, but I had to follow for hours on the phone before the car finally reached back to me at 6 pm, causing me to postpone my pre scheduled programs due to unavailability of car.
2. Usually the car smells nice and fresh after service, but the car was smelling weird from inside and the dirty duster was still lying on the dashboard.
3. It was supposed to be a routine service only and the charges for the same was conveyed to me on phone, but in the bill there were many other services included which were not mentioned to me before the service and I was forced to pay the whole amount of Rs 5630.
4. The free compound was insured before service, but they performed mere formality at the name of compounding. There are white spots and marks on all over the body and the car is looking in even worse shape than before the service.
5, The glasses are cleaned very poorly and a thin greasy layer can be felt by running your finger on the glass. As in winter season in Punjab days are shortened and there is fog in the morning and evening while going to and coming back from office, hence visibility is a critical issue during that time.
6. This layer at glass was causing the scattering of the lights of incoming vehicles, hence making it hard to see the road. I have to literally pull my vehicle off the road and clean the glass with paper. It was a serious safety issue for the driver and passengers.

The dealer is well aware that in India legal procedure is a time consuming and laboursome process and most of the customers avoid taking that route, hence it encourages them to treat the customer in such a bad way.
I urge you to take a strong notice of it and make sure such things do not happen to other customers

Thanks and Regards

Sanjeev SethiNew Model TownSahnewalLUDHIANA

I purchase my car MH14 FX 2908 IN 2017 and till the time we are facing issue as suddenly the heat meter rise up and create car heated up which is not safe for drive this has happened 3 times since we have purchased and I need to raise complaint and hyundai company please treat this seriously as car is not safe to drive

Respected popular group i would like to share my bad exp with your popular hyundai umayanallor kollam showroom... i had a made payment for creta 2021 e petrol model suv as per representative staff mentioned and i force to make full payment on 7.1.21 for delivery of car on 12.1.21 on my wedding annivesary...on thatday i call showrrom person when should i come to take delivery, no responce from them later they told car is on the way there will be change with delivery after 8 days will confirmed on 20.1.21 last day i called sandeep regional manager to know when to come for taking delivery of car his responce is he doesnt know when will the car reach at their showrrom i was sttuborn ..while i hear that words ...cheating a customer like this by a reputing firm like popular hyundai is very bad...finally i should get any details of delivery of car till now so only i m replying to you to get a favourable and good dicission about the delivery of my car ..or else shall i had to go with legal laws procedures... please reply ...

I have booked Hyundai Venue and after four months of waiting I am supposed to get delivery of the vehicle. But the vehicle delivery is held up due to vehicle insurance opted by me with my employer. And hyundai authorised dealer "Aakash Deep Motors Pvt ltd, Sambalpur, odisha sales executive TRILOCHAN DORA says vehicle insurance has to be done with us only as per company policy else booking will be cancelled and vehicle will pass to next customer on waiting. I donot think the 2nd largest car maker has low level marketing skill which attracts negative impression and impact on the brand of HYUNDAI. My name is Antaram Padhan, Manager, indian overseas Bank, sambalpur. vehicle booked is Venue S plus. Cell no [protected].

I have been complaining the pick up issue in multiple services and root cause was not found before. The engine light was complained twice, but not fixed. Finally i came to know that the ECM issue was found and it seems it is an issue with i10 model and its a product bug. Please see this ink.
http://www.consumercomplaints.in/complaints/hyundai-ecm-complaint-c846826.html
Hence, request hyundai to own the issue and resolve the issue on their own cost as its a product bug acrosd all i10s.

Brand new I20 Defective car sold to me by Hyundai dealer. On the very same day after delivery coolent leaked out and engine got heated up. Again after a day the same problem reoccurred and car is lying down in service from past 3 days..There was a message displaying at the time of delivery SoC 65% after an hour it came down to 96% and immediately car got heated up.. Very disappointed and want Hyundai to replace the same...

Sir

I Mr Munish Chauhan purchased Hyundai venue on aug 2020 with chassis no. MALFC81BLLM124962 and engine sr no. G4LALM655959 from Tapan Industries Solan (HP) . Unfortunately I met with minor accident on 28th December 2020 morning.
I have given my accidental car for repair at Tapan Industries Solan (HP) on 28 december 2020. Since then they are delaying my car repairing with unreasonable reasons like parts are not available. I think more than 3 weeks are enough for availability of parts.
With Hyundai Motor India my only question is who will compensate for 1 month car depreciation and for my time.

With regards

I have bought a Hyundai Creta in 2018 Reg No. GJ36L1140. It has 3 years product warranty. Recently A C of the car is not working properly so I complaint about it to company. They told me that I have to replace a part in it. I asked them to change it under warranty but they refused and said that you are not eligible for warranty.

Sir, I booked Creta (Diesel Base Model) car on 20th August
2020 at Samrithi Motors Ambala. They told us that we'll get
our car in 2 or 3 months. They didn't even tell us that there was
a 6 month booking period.
Everytime we called them they told to wait. Even after 3
months the final date of 25th december was given. During 3
week of december they started calling to make payment. We
asked...

To
The Concerned Authority
Hyundai Motor India

I am writing to complain about the inadequate and unsatisfactory service I received from one of your service centers.
On 8th November 2020 suddenly my engine broke down and was not functioning, so I immediately Called Hyundai Service Center regarding the issue, the car was collected by them on the same date. After the inspection they informed us that the Engine is not working and need to be changed and the reason being due to Coolant issue. But as per Companies guidelines all the Servicing of the car was done on time and we need not need to open the bonnet for such things at any time. The Service people has asked us to pay the whole amount that will be incurred in repairing or changing the engine and other parts. If all the servicing was done on time then how can there be No coolant in engine (how are we suppose to know of such things).
Car Details as under-
Owner- Vijay Kumar Gupta ([protected])
Reg No- AS06P6956
Engine No- G4LAFM558685
Model- Elite i20 (1.2P)
RO Number- R[protected]
RO Date- 08/11/2020

We even told them to start the repair work. Its been over 2 months with no solution to the issue. My Car is lying at Service Center. We asked Service Center to provide a Spare Car as it could take indefinite time to repair, but they directly denied to provide any such Service to us. Then we had to hire a Car from market having rent of Rs 1000 per day charge. We have been using the hired car for past 2 months (which expense has come to over Rs 60, 000), Moreover our Insurance & Registration period has been wasted for over 2 months and also Harassment that we had go through. We have been contacting every other day to the Dealer regarding the updates but after calling 4 to 5 times they use to receive 1 call of ours. We have not received a single Call from there end. Also response like "we have lot of other works too..." "we have personal works too, etc etc..." given to us by service officials.
We need Full Compensation against all the trouble and Expenses incurred to us.
I am very disappointed from what happened and ask you to find an immediate solution to this problem. This is not the type of service I would have expected from a reputed company like yours. I hope that you will be able to find a satisfactory solution very fast.

Regards
Vijay Kumar Gupta
Dibrugarh
[protected]

I have bought a hyundai grand i10 sportz from KY HYUNDAI PINGLENA in the month of September but till date i have not received the employee offer of Rs 5000.Kindly look into the matter.

Already send complaint about tyre but not get any response
Dear Sir,
I, Atul Dhawan, am the owner of Hyundai Creta 1.5 MPI IVT SX(O), Vehicle Number “DL8CBA5413” which I bought on 22nd October 2020.
The vehicle to date has run only 2770kms within a span of 2 and a half months.
The above-mentioned vehicle is self-driven and I have been driving a four-vehicle car for the past 3 decades.
I am sorry to inform you that in such a premium car, two tyres have been cut during driving, which seems to be a manufacturing defect from the company’s side.
As such, you are kindly requested to look into the same immediately and get my car’s tyres replaced. All the above information can be forwarded to you with pictures as well, if required, please share a platform/link.
Kindly treat the same with urgency.
Waiting for the reply.

Atul Dhawan
Address: 2A/602 Rang Rasayan Apartments
Sector 13, Rohini
New Delhi 110085
Mobile: [protected]
Please give me reply what I do

I have given my vehicle TN66A5050 at your authorised dealer Ms Chandra Hyundai on 07.12.2020 for ECM replacement. Regret to inform you that the vehicle not delivered till today due to non receipt of parts from Hyundai.

I never expect these kind service from Hyundai and there is no visability for getting the parts. Please do not focus only for turnover increase. Your company failed for customer satisfaction in terms of service. Please improve.

Please communicate the status immediately.

My self Yashpalsinh jadeja.i was working in Punjab cars pvt.ltd in gandhinagar Gujarat (dealer code W3217)i was gone for social function in our family for one day 27nov.2020 for that reason i was took permission from our management after that suddenly my child was ill on the next day i was not able to go for my work and when i inform this matter to management they dont listen my issue and without any intimation the terminate me on the spot from that day to 15 jan 2021 the dont give me my previous month salary, 2 months insensitive and my provident fund also now i called for it they dont give me any proper answer.this is not fair to any employee.i contact to body shop manager Vijay Algotar mo.no.[protected] and Service head Jayesh Patel mo.no[protected] this two managers dont give me any answer for my money so please take strict action for this issue and solve my problem as soon as possible..
yours faithful
Yashpalsinh jadeja
mo.no [protected]

Dear All,

My new Hyundai Grand i10 Nios (VIN MALB351CLKM030886) purchased on 22.11.2019, and which has been driven for 1129 kms only till date, was taken for servicing to J. J. Automotive Ltd. (Bengal Hyundai, Tiljala, Kolkatta) on 03.01.2021. During inspection it was found that some wires were damaged which needed repairing, but the engine wiring harness was required to be replaced. As explained by the service advisor, one among the many wires which comprise the harness has been damaged, but we are required to replace the entire wiring, which would lead to a cost of Rs. 47, 000/- .

I requested to arrange repair but I was repeatedly insisted to go for replacement, when I decided to take some time before deciding. I have come to believe that these wires are repairable, and since the damage is caused to only one wire, it is an even more feasible solution.

But as per the service centre, I must go for replacement only, which is causing a heavy financial loss for a practically new car which is otherwise maintained in extremely good condition. It appears the maintenance charges of Hyundai are costing a lot more than other cars available in our Indian market.

Request to look into the matter.

Regards,

Madhurima Das.

Dear All,

We are yet to receive any reverts to my complain mail.

Regards,
Madhurima Das.
Show quoted text

Hello Sir,

I had a service of my i10 car in "Car Scanner Vadodara" hyundai service center on 8th of January 2021. after service both the front jumpers stopped functioning completely. When I went back to center, The manager without mask on his face, refuse to do anything and directly says that I have to change the jumpers which was working completely before service. No one there listened to me. I tired complaining that its the fault from service. Their Manager and workers says that jumper can loose its tension within one day, that Irony.

I complain on their Hyundai customer service, no reply. And finally I came for this matter. Its not like I don't want to spend money on my car, I can understand that it requires maintenance. But this is completely Understandable that after service jumper stop functioning that is completely their fault, Before taking to service they took test drive and mentioned no problem in Jumpers. (Document attached)

I have attached the Invoice which may provide you some information. The Service advisor Mr. Nikunj Patel - [protected].

I hope complaining here would be a right choice, I just want fight for my rights as a customer.

Dear Sir / Madam,

I had purchased New Hyundai - Grand i10 NIOS CNG Car from your authorized distributor from INDIA M/s Kundan Hyundai, Chinchwad, PUNE on August 06th, 2020.

My Vehicle registration number is : MH14 - JE 0335.

From the day of taking delivery of my car I have been observing problem o[censored]nexpected wobbling / shaking while driving car . I agree, shaking of car depends on road conditions. But I have been observing unusual shaking irrespective of road condition. I have noticed this problem to Service Manager in Kundan Hyundai, Chinchwad. But unfortunately problem could not be detected by them. I do not have any compliant about Kundan Hyundai Staff. They are very co-operative and tested my car 4/5 times. We took test drive of other cars of same models, But I observed same problem. They told that problem is due to hard suspension in gas filled Shock Absorbers. But whatever technology of Shock absorbers, problem was observed. Even after changing & replacing new shock absorbers problem did not solve.

My daily running is around 40kms. While driving car everyday, It reminds me level of dissatisfaction in quality of car.

I am dam sure that there is manufacturing /design problem in my car which needs to be verified by Car Design Engineer. Rather I request you to send Car design engineer to observe this problem from anywhere in the world. Just for your information, I am Electronic Engineer & do not know design process of Hyundai Cars. But application point of view I am 100% sure that I will show your this problem to your expert team member.

My observation is that there is abnormal movement in suspension while absorbing shock particularly when car is running on normal abrasive tar / concrete road. Resulting this, Car driver feels that someone is shaking his both the shoulders.

There is my sincere request to you to look into this problem and arrange to do the necessary rectification. Rather this will help your design team.

This is for your further necessary action.

Thanks and Regards,

KEDAR GARUD.
Residential Address:
Flat # 5&6, Vinay Apartment, Sudarshan Nagar
Opposite Railway Power House, CHINCHWAD
PUNE - 411 033 ( INDIA)

Owner of Newly Purchased Grand i10 NIOS-CNG
Car Registration No: MH 14 - JE 0335
Car Chassis No: MALB351CLLM057638
Engine No: G4LALM585565

My India Contact details :
Cell Phone: +[protected]
E mail : [protected]@gmail.com

While driving humming noises and vibrations of steering and gear... Feeling uncomfortable while driving

Dear Sir,
I, Atul Dhawan, am the owner of Hyundai Creta 1.5 MPI IVT SX(O), Vehicle Number “DL8CBA5413” which I bought on 22nd October 2020.
The vehicle to date has run only 2770kms within a span of 2 and a half months.
The above-mentioned vehicle is self-driven and I have been driving a four-vehicle car for the past 3 decades.
I am sorry to inform you that in such a premium car, two tyres have been cut during driving, which seems to be a manufacturing defect from the company’s side.
As such, you are kindly requested to look into the same immediately and get my car’s tyres replaced. All the above information can be forwarded to you with pictures as well, if required, please share a platform/link.
Kindly treat the same with urgency.
Waiting for the reply.

Atul Dhawan
Address: 2A/602 Rang Rasayan Apartments
Sector 13, Rohini
New Delhi 110085
Mobile: [protected]