Hyundai Motor India Complaints & Reviews

I have booked Creta SX IVT 1.5 MPI on 08th October 2020 from Republic Hyundai Ranchi. While at the time of Booking it has been advised to me that Vehicle will be delivered by October End. Subsequent to this they have committed that Vehicle will be delivered by Nov2020. Now again this date has been crossed and now they are telling most probably vehicle shall be delivered by Dec-20 or Jan-21. My only submission that whether this is an acceptable proposition in Hyundai to make a false commitment and to force to customer to think that they have made blunder in booking Hyundai Vehicle. Request you to intervene and see if deliver can be delivered in next 15 days.

I have bought Verna SX top end in year 2019 with registration no. MP 20 CJ 4183. The issue which we are regularly facing with the car is that after a layoff period of 5-6 days the car is not starting. On further examine it was noted that car battery is getting drained frequently. However, as per service center (Anmol Hyundai) the car battery is working fine.

We have encountered this problem around 5-6 times in which the car has not started post lay off period of 5 days.
It is requested that further action to be taken at the earliest to change the car battery, if required.
Regards
Lieutenant Rahul Sharma
INDIAN NAVY
Contact details [protected]

I am unable
To reset my password for BlueLink it’s more than 10 days as I have sent an email to BlueLink support team and still no response for multiple emails

Rs 2, 25, 000/- was paid in total to Shreenath Hyundai for the car Venue IMT without clutch. Rs 25, 000/- was given as the booking amount. The Sales attendant Sushil promised us verbally that he would show us the pre-documents before the car gets despatched from the Chennai factory which would stand as a proof that the vehicle purchase is made of July/Aug
2020, for which he asked us to pay rs 2, 00, 000 for the further confirmation of booking the vehicle. We, the customers were promised verbally about the same. But he had asked us to sign the pre-stamped docket mentioning that the cancellation charges between rs 3000 to 3500/- shall be charged, if the customer is cancelling. But at the time of signing i had explicitly told him that we are looking to buy only July/Aug 2020 model and if the pre-documents are not furnished then the deal shall stand cancel and the cancellation charges shall not be applicable, though its pre-stamped and you, the Sales attendant is asking the customer to sign the pre-stamped docket. The sales attendant Sushil assured us that there shall be no hidden charges and the deal shall be transparent and he shall fulfill our requirement.

Shreenath Hyundai deposited into my account rs 2, 21, 500/- instead of rs 2, 25, 000/- and for the same no intimation was given nor the customer's bank account details was asked.

I, hereby, need a reason for the deduction of money and demand a full 100 percent refund and also a receipt for the deduction of the money.

Awaiting the refund full amount and if deducted require the receipt for deduction, stating the reason. As in this case due to the failure of furnishing the documents the vehicle had been cancelled. The Sales attendant Sushil and the Sales Manager Bhavesh Mehta failed to keep up to the customer's promise. And argued and debated and behaved atrociously at the showroom.

New creta e-diesal engine number MALPA813LLM076263*K was purchage by me from M/S Brars Hyundai(Punjab) India dt 09 nov 2020. When All papers related for Registration Number(RC) submitted to office of SDO(C) vigilance Hissar(Haryana) by me, he objected that the RC can't alloted dueto vehicle's chassisnumber in forms 20, 21, 22 and in others documents are not asper manufactur's chassisnumber as provide by dealer. When I contect inperson, he refused to correct the same dueto some resign that I can't understand.you are requested to solve these problems as early as possible so that I take RC from the Govt intime ie. upto 9Dec 20.panelty @ govt willbe pay by the Hyundai co/Dealer after that. Thanks

Hi,

I have bought i10 dual tone on Feb-19 after got good review about hyudai and service support but unfortunately it not works...

I have given my car to workshop at 26th Nov-20 for repair with all my documents of id proof and insurance which was taken from dealer and they replied it will be repaired within 15 days you don't worry..
But after 12 days I called at workshop to ask about my car and dealer said all the spare are received at work shop but we didn't start the work because their surveyor has objection about photos and other technical parameters but note that, how it was luckily that I called dealer and he didn't response my call and after 5 mnt he call me back with surveyor and telling the story.
I dont know what is the reason behind such drama.
I just want my car get back with fully repair and service by insurance company of dealer

Dear hondai,

My name is Rahul H Patel from mahisagar district, lunawada, Gujarat I have purchase new I 10 Nios corporate model recently last month. Not given mutgaurd part of accessories not given till date I am already many time discuss and specially visit in president hondai Show room lunawada last week but not given till date. And second issue for parsing process fee given RTO due to cf charges I am all payment process timely but document send show room to rto late send .
I hope u my issues solve as soon as possible.

Best regards,
Rahul H Patel
Mo -[protected]

How can a car bought in March 2018, suddenly have a battery level below 75% by December 2020. On top of that it is a petrol car which is driven daily, completed 25000Kms so far. It is mostly used in city travel and occasionally out of town.
Service charges are exorbitant and we expect a smooth experience later on. However in servicing, I had few nuts and bolts tightened because honestly my car was not giving me any problems. The bill...

Hyundai Elantra front 2 seats AC vent pipe completely damaged, dealer asking to replace the seats. HMIL in turn guving the Wear & tear issue. This is the product quality of Hyundai after 7 years the AC vent pipe goes for a Toss, such a fragile product. Inferior quaility and non repinsive revert from their service Head.

After a very long waiting period I got my vehicle on 06/11/2020.
I paid Rs.5000 for basic accessories kit and 1300 for so called door visor and Rs.8500/- for seat cover.
Now here comes the real stuff, when i checked mobis app i came to know about the scam these people are running
1.Floor mat-Rs.899
2.Door visor-Rs.1199
3.Perfume-Rs.389
4.Non slip dash mat-Rs.149
5.Neck rest-Rs.799
6.Mud Flap-don't know the MRP, but considering the price of previous gen Rs.769
7.Tissue box-Rs.599
So the total would be Rs.4803 and I paid Rs.6300.The difference is Rs.1497/-.

I highly doubt that the stuff they provide is genuine or not.!!!

My doubt is that..How can a firm charge a customer above the MRP? And they have denied me a GST bill for the above said items.

2.Seeing the seat covers in MOBIS i specifically asked them for a model with PU-Fabric combo, but they said the hyundai genuine seat covers are useless and they promised me their own branded seat covers saying that its far better that the OEM seat covers. Trusting them I paid the whole money (Rs.8500/-)in advance and left the car at showroom for seat cover fitment. When i returned from my office in evening, I was shocked to see the poor quality of seat cover material they have used. When i confronted the so called accessories person, he arrogantly asked me to take the car and leave.
I shouldn't have never trusted these people, they didn't even show me the material they were going to use for the seat cover and convinced me it will be the same as Stanley quality.
I demand a full refund for seat covers, new OE seats and the rest of the money they took me for the accessories.

Nidhin
Thiruvananthapuram

Hyundai Elantra front 2 seats has AC Vent which was not working given to DS Hyundai with the assurance that they will get it rectifed and have requisite expertise, after taking the car saying that they dont have the spare and you need to replace the front 2 seats completely costing a Lac.

CHEAT & FRAUD

Dear Sir,
I have booked Venue 1.4 CRDI MT Sx Duel tone on 19/10/2019 wide order no. W1212/1920/NB-1185 from Modi Car Agencies Pvt. Ltd. an authorised dealers of Hyundai Motors India Ltd. situated at Chavda Industries, Near Chincholi Fire Station, New Link Road, Malad (W) Mumbai 400064 by paying Rs. 90, 000/- via RTGS no. BKIDN[protected] on 23/10/2019 in favour of Modi Car Agencies Pvt. Ltd.
But dealer has failed to fulfil...

Fraudulent policy/ behavior in Hyundai Dealership I have made a Complaint in respect of not providing all Accessories after full payment Request ID 1-[protected] and sent series of complaints to Hyundai costumer care even at regional head level 1 I have booked Creta (1.5 MPi MT E) on booking amount of Rs 25000 /- on 17.10.2020. On the Booking form total value was Rs 12, 56, 450 /- (inclusive of accessories costing Rs.1, 55, 000 /- with Alloy wheel with 17 “ Goodyear Tyre).List includes (1. Touch screen Music System 2. Speaker Front 3. Speaker Rear 4. Active Cable 5. Speaker ring 6. Mat 3D 7. Mud Flap 8. Perfume 9. Diverti 10. Roof Rail 11.Fog lamp 12.Steering Control 13.Front Chrome Grill. 14.Sun Glass Holder 15.Door visor 16.Parcel Tray 17. Alloy wheel with 17’ Good year Tyre. 18. Side Steps 19. Seat Cover 20. Window Beeding 3. I took the delivery of Creta on 30.10.2020 without some of the accessories (1. Alloy wheel with 17’ Good year Tyre.2. Side Step 3. Seat Cover 4. Window Beeding 5. Replacement of Sun glass holder with White light illumination)4. However even after 30 days from the date of delivery the balance accessories as mentioned in above (point 3) has not been provided as the dealer demanded that the replaced 16 ‘” steel wheel with tyre will be property of Dealer even after payment of full cost of all accessories and cost of vehicle by me.5. When I have paid for the full cost of car inclusive of full accessories why dealer is insisting upon that the replaced steel wheel with tyre is his property? This is against the agreed, signed & written documents available.6. As such, I had to register my complaint to resolve the issue which is being created at the end of dealer even after full payment of Vehicle cost and accessories cost.7. To this date I have not been provided my balance accessories even after full payment made.8. In between dealer had assured me over telephony though his representative to payback me the cost of balance accessories not provided for Rs 71000/- by 25th 2020 but nothing has been heard or received either from Hyundai side or Dealer side. 9. As on date ** My Complaint has still not been resolved***Even the customer representative at regional head office level are not able to resolve and are not reachable whenever I am trying to reach out to them to number has been provided via their mail.10. Further, cost of my "to be released tyres" is depreciating day by day as accessories are still not provided to me by Dealer. Neither, I have received my pay back of Rs 71000/- for cost of accessories not provided as was assured from dealer representative on 21st Nov 2020.

2018 elite i20
I planned to put my car in scrab,

Because brake not working many times in especially rough road surface,

Purpose of car is safe journey

I didn't feel with i20

Also not wish sell my car because brake problem can affect buying person also.

I planned to go new standard quql car unlike hundai

Very bad service provided by Hyundai in Himachal Pradesh district hamirpur..16 days is going to over but they are not able to arrange a master cylinder and brake pipe Hyundai grand i10 sports . Because of this my vehicle is blocked at work shop view automobile hamirpur. I already made complaints 2 times in customer care services as well as official mail but unfortunately no satisfactory response got .Kindly make some positive feedback .

Since I have opted for third party insurance for Hyundai Venu, Kozhikode Hyundai Apco dealer is not releasing my vehicle.

I have paid whole amount a week ago.

at present I am in Maldives, you may contact me in my whats App no:

[protected]
+[protected]

Sir/Madam

I dont know whether you are attending/ not attending my complaint because as a customer i have lost all the trust in you.
I used to be a maruti suzuki customer and for the first time i went to hyundai on 28th of November 2020 to get a quote on Grand i10 NIOS AMT. I went to Kottayam Adichira popular and Thengana popular, and from Thengana, I received 8.02 lakhs as the on-road price. Kottayam popular offered 7.95 lakhs and based on this thengana popular also contacted me and asked me whether i could give the booking there if they give the price as 7.95 lakhs. I agreed since it was near to me. I gave them advance money on 29th nov, and on last day, 2nd december they contacted and said they have made the booking and going on with the price of 7.95 lakhs and 7.92 lakhs to be transferred as balance.
Today my loan account got opened and i transferred Rs. 7.92 lakhs to the account. I informed them after transferring the amount and in about 15 min after the transfer they called me and said the scheme no more exist and they can give the vehicle only at 8.05 lakhs. Money is not the matter here. Of course its a matter, since every penny is a hardly earned one. More than that, the trust myself or some other person gives u as a customer is broken there and clearily cheated me. Once the booking is made how they can simply inform me at 6.45 pm that scheme no longer exist. May be they have clear idea that the loan is opened, fund got transferred, and customer wont be cancelling the same since its involve a lot more procedures to start with the cancellation from customer end, refund and all.
Whatever be the service you render, misleading or cheating the customer purposefully is a pucca fraud.
Its the prime responsibilty of hyundai to take this matter to the higher ups and to order an enquiry and to deliver the customer service as promised. The call recorded with the team lead committing the price and booking made is with me. So please move the necessary action immediately and deliver me the service as offered.
Waiting for your genuine reply here. Also please provide me the mail ids of higher authorities, if you cant deliver the right to me.Booking is made in my wifes name Jentilia Joseph at Thengana Popular dealership, Kottayam district, Kerala state

Regards
Sanil Sebastian
Manager
South Indian Bank

Dear Sir,
My hyundai car has been shinked in rain flood water at plant area during heavy rain on 24 Aug. 2020.
Then i decided that to repair it again and shifted to hyundai authorised service center (B Mangatram Bhuj Gujarat) on 05 Sept. 2020 by arranging a towing vehicle without start the car engine.
But car service not done by service centre till now also not given response positively.
So please resolve my issue as soon as possible.
Car Registered Number - RJ09CA8264
Model -2012
With Regards,
Rajendra Singh Jhala

Dear Sir/madam

Myself Cyrus Karadia, GST, Superintendent.
Residing at Navsari, Gujarat.

Owner of i20 sports 2016 model.

Myself with my Brother in Law had came to Una, Gujarat for Aurvedic treatment of cancer.

On returning to Navsari from Una, Gujarat my car got break down at una, Gujarat I took my car to Hyundai workshop but it was clearly denied that he is unable to do work and told us to take Amrili or sawar kundla, Gujarat. So on the way to Amrili my car was total stop running and gears have stop working completely. Then I contacted online and near by Hyundai workshop for toing my vehicle but each and every one were giving each other number but not a single person was arranging me toing vehicle after 2 hrs holt I request one local person who was driving tractor and he was ready to tou my car to Hyundai work shop which was near to savar kundla. Just as we we're just 1 km away from savar kundla, Gujarat I recived a call from Mr chetan who was working in hyundai at Amreli, Gujarat stating that savar kundla work shop will not be able to do as there is no such major break down facility. On reaching there the said person at Hyundai also refused to do work as he was also not having spare parts of gear box and instead of arranging for touing he told me to take to Amrili only.

Then I contacted other local gaurage person who was just 100 mts from Hyundai company work shop "somnath car care".

On investing it he should me that not a single drop of gear oil was there and due to it the break down has occure and even told me that your gear box is not damage from downside so there is no possibility for gear oil to be leak.

All the above issue I have discussed with Mr. Bhavin Naik, who is looking after service department at Navjeevan Hyundai Navsari.

Now the main issue is that I have my car for routine yearly service on 3.10.20 and after service my car has hardly run 50 kms at Hyundai Navjeevan, Kabilore, Navsari and specifically told the person who was in charge of servicing Mr Bhavin Naik and told him to change each and every oil i.e. engine oil, gear oil, filter etc. What ever is needed to be changed.

Now Mr Bhavin is not agree to accept his mistake. Instead of helping me very roudly he said to me to bring my car to his workshop which was 501 km from the local gaurage then only he will reply and cut my phone by saying that he has other work to do.

Dear Sir/madam who will bear this expenses and the trouble I am facing at this movement with cancer patients.
I know you are going write we sorry about inconvenience faced.

I request you to tell Navjeevan, Navsari to bear the expenses and make the matter close.

OR if you say shall I file case against Hyundai company and Navjeevan Cars, Navsari.

Such a worst after sales service given to your customers.

Hoping for positive reply.

Thanking you

Cyrus karadia.
[protected].

We had booked a Hyundai Creta EX model with Ashiyana Hyundai, Patna dealership. They charged us 25K as the booking amount and promised to deliver the car within 1 month. It has been more than 6 months now and we still don't know when will the car be delivered.

Car: Creta EX (Lava Orange or Red Mulberry)
Booking Date: 7th June, 2020
Booking Name: Ram Kumar Poddar
Dealer Name: Ashiana Hyundai
City: Patna, Bihar