Hyundai Motor India Complaints & Reviews

I have booked a new car Hyundai Creta S petrol from CSD from Modern Autocars Pvt. Limited Alwar Rajasthan on 7th Dec 2020. At time of registration I was told that the vehicle will be delivered on 25th Jan 2021.
The dealer forced me to buy Insurance and told me if I don't buy then my booking will I be cancelled. I immediately raise a complaint to Hyundai Customer care. However nothing been done by them in this regard.
I am govt. Officer and working in Arunachal Pradesh. I came home after taking leave from my office for vehicle delivery. When I contacted the dealer they refused to deliver. They are constantly postponing delivery of the vehicle.
I have raised dealer complaint with Hyundai regional office Jaipur but nothing been done.

You are requested to kindly look into the matter and deliver the vehicle ASAP

Shubham Agarwal
[protected]

Why my key is not covered under the insurance so called as warranty as all knows that in COVID-19 era frequent hand sanitiser is mandatory specifically for doctors

2. Is it your own or company specific policy as I may give you an affidavit that the key was not wet in water

3. I don’t disagree that hand sanitizers were used but is it the defect of company that they make such keys that the penetration of fluid / sanitizers may happen please comment is this not companies fault

4. Should this matter be not raised in court of law for refusing to make keys when it is covered in warranty

5. While doing this extended warranty why everything was not explained that you don’t cover these things because of these reasons
Regards
Dr Rahul Mishra
Ex secretary, Vice President IMA Kanpur

Kindly update me the status of my booking for Hyundai Creta SX IVT Black on 25 th nov 2020

Dear Sir/ Madam,
I, the undersigned Mr. Ameya Kamat, write to you with immense unhappiness and frustration regarding the booking done at Trident Hyundai, K.R.Puram for my new car -- Hyundai New Creta.
I had carried out the booking with a token advance of Rs. 10000/- on 29th Nov 2020 and was assured a delivery date commitment by February 2021 end.
On continual follow ups with your sales representative and also re visits a couple of times, i was given to understand that there is a price increase (which i was okay with since was told it is from the company end every year) and further was made to pay advance to the tune of 3 lacs.(1 lac on 27th Jan and 2 lacs on 28th Jan)
Today being 7th February 2021and after paying 3.10 lacs also i am not been made aware or informed when my car would be delivered.
Having visited many car showrooms and zeroing down on a Hyundai car once again as my second dream vehicle (my first too being a Hyundai I 10), it makes me revisit my decision of going ahead with Hyundai brand when I was advised for better service by competitors.
Please let me know on an immediate basis whether i would be made aware of the delivery date or would request to refund my advance money back with the interest dues and i would move ahead with other options.

Regards

Ameya Kamat
[protected]

I Had given my vehicle No: MH-13-EU-8080 for servicing at Eros Motors, Nagpur. Before Delivering the vehicle that demanded to pay the online and I paid Rs 4730/- .When my vehicle was delivered I found that no washing and and interior cleaning was done. immediately I had send the photos to the dealer but he returned my vehicle in same dirty condition. Apart from this the dealer has not given me any work done details not the bill. The dealer's staff is not at all cooperation in resolving my issue and they are not even picking my calls. I feel they should behave in proper manner with their clients.

I have purchased new Hyundai Aura car on 25th Dec 2020. Regno. MH14 JH 4562On 3rd Feb car was not starting while returning from office and RSA was called and they started the vehicle.On 4th morning again car was not starting and it had been towed to Kundan Hyundai Pune service center.Since 2 days they are inspecting the vehicle and don't yet know the root cause. After charging the battery fully also car is not getting started which means it is definitely a manufacturing defect.Since 3 days we are using cab to commute to office and also we have a plan to go out of station and facing a lot of trouble.I demand compensation for this trouble and full attention to this issue to get resolution ASAP.

I have booked Hyundai creta SX diesel at their office and applied for loan but when loan passed and on delivery day they refused to deliver my car saying that they will not get their commission (payout) from this bank and forced us to take loan from another bank which will gave them commission but that bank is charging a high interest rate from us. so for their own personal benefits and commission they are willing to charge customers by forcing them to take loan at high interest rate. when i refused them next they called me and asked me bribe of 20, 000 rs for delivering car. this is a scam going on if you want a car either you take loan from their partnered bank which gave this dealer a commission or else give them a bribe of 20000 rs. please look into this matter there are multiple customers faced same issue and the image of hyundai company is diminishing in eyes of customers.

Hello, i am amith jadhav from belgaum karnataka and i have booked hyundai creta at dealer adhvaith motors pvt. Ltd. Hassan but they employees aren't responding to me.. Hope i will get a call back soon, thank you

Dear Hyundai,
I am an owner of hyundai i20 active sx of registration no UP 37E0909.I brought my car in your sevice centre i.e. Hapur hyundai, Hapur (U.P.).They made me to stand my car in workshop for 4 days from 30 jan 2021 to 3 feb 2021 but could not repair my car .They even was not even able to identify the fault in my car.it was very disappointing to see that company owned workshop could not identify the fault.During these days they opened my car and destroyed its originalty and even then could not identify the fault.I could not attend my office for these 4 days .At the end they asked me to take my car to some other workshop and said they were unable to repair my car.The behaviour of staff was not good towards me .It was not expected from a world famous brand 'Hyundai Motors'.Please look into the matter soon otherwise i have to go consumer forum againt 'Hyundai motors' for zero customer satisfaction and destroying the originality of my car.
Regards,
Amrat Singh Chauhan
[protected]

Car pending from last 2 months bcoz of part, they are saying part not available my car no MH15 FN 1816, still work pending no response form Executive of shirode Hyundai nashik

I would like to raise a serious disregard regarding the Late Delivery than the claimed date of my new Hyundai Creta which i booked from 'Aradhana Automobiles PVT LTD.' Saharanpur, Uttar Pradesh.

I booked my vehicle on 14th Oct 2020 and the expected delivery date was told on 12th November 2020.

Obviously the vehicle wasn't available on the said date. As being in constant touch with the Showroom people they promised me new dates at regular intervals which are in this order-

12th Dec 2020- Second date
22 Jan 2021- Third date

Now they've claimed that I would get my delivery by 20 Feburary 2021.

I request you to please look into this matter and inform the reason for delay. Waiting for your response and the product at the earliest. Please contact me on the details below.

Yours Sincerely
Vanshaj Goyal
Ph No-[protected]
Email- vanshaj.[protected]@gmail.com

Hello, I have Hyundai grand i10 nios car. From last one and half year facing to much issues. I contacted service center and Hyundai, but no response. Recently my steering lock while driving and suddenly screw came out from steering. It is really horror accident with me. Need your help to sortout this issue. Thanks, Aakash

Very surprised and disappointed to see behavior of the sales person, I am Hyundai customer since 2007 I have never ever seen such awkward behavior of any showroom. They are not ready to show any car or interested to interact with me, don't know why? Might be they have don't the target that is why not interested to show any positive behavior. But in my previous experience I have never seen such situation so thought this is my duty to share a feedback to compare who always believe that customer services are very very important. Please see to it and waiting for your positive response. Thanks.
Kind regards,
Ashraf Hassan

I'm driving from Dharmapuri to Palacode. One o[censored]r dealer driver also driving a aura model new vehicle from that area. I'm intimating him overtaking a lorry but he refuse to give way to me me and honking two times then overtaking my vehicle. Then I contacted him in Palacode Railway Station but he refused to give d details of his dealer details and tcr and temporary registration... Kindly take immediate action or I'll complaint abt that with CCTV footage to local police station.
Regards...

I owned a Venue in the March'20, soon after around 5000Km the Air Purifier was not working during my 2nd servicing (15/11/20 at Kun Hyundai, ECIL, Hyderabad) the representative had promised the Air Purifier was raised for warranty claim and I was told it will be delivered by 20/12/20 but no proper feedback, now today i;e 1/2/21 the air purifier was not yet delivered and no clue of this material.
It seems Hyundai Motor dealer is least cared about my concerns and repeatedly giving lame excuses.
I want my Air Purifier immediately with no further delay.
I hope the Hyundai Motor takes note of this and replace AIR PURIFIER immediately.
Candidly,
Pradeep Kumar Marpatla
[protected]

Dear Sir/Madam,
I had booked one creta base model diesel on 22nd January 2021 at Dream hyundai Sector-3, Noida but price for same has been revised and now new car would cost me one lac Rupees more so in this case I do not wish purchase this car as this increase means I would need to pay almost 10% more for same product. I had quaried with sales executive that cancellation charges should be waived off as company has increased prices and it is unethical to cut charges in such a case but he said it would not be waived off although it is true that it is written in form that cancellation charges Rs 3000 would be cut but is it not bad trade practice to increase price and than ask for cancellation charge as customer has not withdrawn his part of agreement but showroom has increased prices of product. If prices can be increased like this what is the logic of such advance booking isn't it illegal trade practice to first offer something and than increase price but if customer withdraws charge him with cancellation. Isn't this agreement illegal in which one party is increasing prices at his will and other party cannot even withdraw you are cheating customers by practicing such illegal trade.
I do not wish to escalate this matter further either cancel my booking and refund my full money or offer me car at price I had booked, I am not the one withdrwing but it is showroom which is from its commitment hope to get resolution to my problem at earliest.

Thanks and Regards
Kavita Nagar
Mob. [protected]

I have taken santro sports car which No is MP04EA4721 on dated 01-Jan-2021 from Bhopal CI Hyundai kohefiza Showroom have received good experience got good support from the showroom Staff. But yesterday on dated 31-Jan-2021 have given my car for putting seat covers when i received back there is a one scratch in the front opposite driving seat gate .it was not there at the time of handover my car to showroom... May I request you to kindly look into this matter and help to remove that scratch from my new car..because that's not my mistake...hoping your reply soon.
Regards
Sunita Ahuja

CI hyundai hoshangabad road not providing My registration card since 6 month.
i hv purchased new Santo mp 04 cy 9956 on 23 june 2020 and as procedural formalities, huyndai was to provide me new registraion card .but on sep 2020 they had given me registration card with my wrong name.i humbly requested to change My name.
again i visited on oct 2020 and asked to give me My card.but that was kept inside cupborad with same wrong name.they did not bothered to send it to rto office.
i hv called everyone in hyundai office everytime, more than 50 times.
but 6 months have passed and still they have not corrected My name and yet not given me My registration card.

I have purchased new Hyundai i20 car, Asta model, Turbo, IMT, Petrol engine, Eng.No.G3LCLM100994, Chasi No.MALB1511LLM015406, Reg.No.JH01EC1493, from Rama Auto Dealers Pvt.Ltd., Piska More, Rati Road, Ranchi-834005 on 18/11/2020. The starting of Engine from remote through Blue link app is not working from day 1, it was suggested if it is not solved then during 1st service it will be taken care off.But during 1st service on 21/01/2021 at JP Hyundai, Opp.OTC Ground, Hehal, Piska More, Rat Road, Ranchi-834005, the complain was explained, but could not solve the matter on same date and assured to inform me with in a week to call back.But after pursuance once, they have not called back to resolve the problem.

We have registered and booked new i20 1.2 VTVT ASTA (O) MT at sri jaya lakshmi automotives pvt.ltd.on 26th nov 2020 malakpet, hyderabad, telanagana, india
With color preferences of red, sunburn sway and white
Executive name - Rakesh
ASM Executive -Shiva
Payment for registration was done through cheque of amount 21, 000/- and was cleared
They said that we will receive the car within 2 to 3 weeks but till now i.e as on 28th jan 2021
We didn't received it and if we call or meet them they are not responding properly and are saying they have no idea when will they provide us with new car.
NO ONE IS RESPONDING PROPERLY ON THIS ISSUE
please help us with this matter .
As we have been waiting since long we want this issue to be cleared and we want to know if they can provide us the car or not and if not then we will prefer some another companies like maruti or kia
Please reply us as soon as possible