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Hyundai Motor India Complaints & Reviews

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Updated: Sep 17, 2025
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T
TENTU SAI NAGA SRINIVAS
Dec 1, 2020
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Address: D.NO.9-32-7/A, PITHAPURAM COLONY,, OPP. LANE TO METRO FOODS, KALABHARATHI, ROAD, MADDILAPALEM, VISAKHAPATNAM

MY VEHICLE NO.AP31DU 1659 - i20 ACTIVE SX MODEL. I HAVE PURCHASED THIS VEHICLE DURING THE FIRST WEEK OF 2017. DURING THE MONTH OF MAY 2018 I HAVE FACED STEERING PROBLEM, I.E. STEERING IS NOT MOVING FREELY. I HAVE GIVEN IT FOR SERVICE AT YOUR LAKSHMI HYUNDAI, BIRLA JUNCTION, VISAKHAPATNAM. THEY HAVE REPLACED THE STEERING MOTOR WITH NEW ONE. DURING THE MONTH OF OCTOBER 2020 I HAVE FACED THE PROBLEM WITH SELF MOTOR. CAPTIONED SERVICE CENTER HAVE REPLACED IT AND CHARGED AROUND RS.11, 700/-.

IN THIS CONNECTION I REQUEST YOU TO REFER MAILS SENT TO [protected]@HMIL.NET ON 21TH OCTOBER AND 22ND OCTOBER 2020. MY MAIL I.D. IS [protected]@GMAIL.COM.

OFTEN AND OFTEN I AM FACING THE PROBLEMS WITH MOTORS.

I began to have trouble staying aloft since May, 2018, and on 25th November, 2020 again the Steering Motor completely failed. I believe that this occurred because of a design or defective parts (STEERING MOTOR AND SELF MOTOR) flaw in my Vehicle, and I am asking that your company cover or share with me the cost of the required repair.

After researching this specific problems and talking to other i20 Car owners, I have learned that this is a common issue with i20 Active Cars. I believe that the failure of this module was not due to neglect or error on my part. I am asking that the Hyundai Company cover in full the cost of this repair.

i20 Active reputation and marketing emphasize your Cars durability, reliability, and safety. Before this mechanical failure, I was very pleased with my i20 Active, and in a few years I will need to upgrade to a larger one, but now I hesitate to choose one. My friends and relatives also own i20 Active Car, they are functioning perfectly, and they aren’t so sure that they will stick with the brand after watching my experiences with the mechanical failure of my i20 Active.

Please restore my faith in your brand, stand behind your product, and cover the cost of this repair.

Thank you for taking the time to read this letter.

Sincerely,

T.S.N.SRINIVAS
CONTACT NO.[protected]

.
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    R
    Rohando
    from Powai, Maharashtra
    Nov 30, 2020
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    Im paraplegic (wheelchair user).

    I was planning to buy i20 but vishal hyundai panvel dealership refused to sell me as rto procedure for tax excemption is a lengthy process so they cannot sell me and asked me to check with mumbai showrooms which was very disappointing so i went to kharghar showroom they didnt refused bt said they are not aware of the process so they will check and will let me know but even after following up with them they didnt had any answer and no response from them.

    This is very disappointing that dealership and their agent dont have any knowledge and also not helping me or guiding me.
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      T
      Tonoy
      from Powai, Maharashtra
      Nov 30, 2020
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      Address: KRISHNA HYUNDAI JORHAT, ASSAM

      Dear
      Sir,

      I hereby inform you that my Hyundai Eon D-Lite+ car's battery has got downed.
      So, when I contact with the dealer and asked them to arrange me a new battery, they told me that the facility for the battery not available at Krishna Hyundai
      Jorhat, Assam.
      So sir, kindly arrange a battery for my car.
      Thanking You

      Regards-
      Prasanta Borthakur.
      Cell no.- [protected]
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        S
        skshri61
        from Powai, Maharashtra
        Nov 29, 2020
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        Address: 38A, Ambikapuri Extension Airport road opposite Dakshin Kali peeth Indore .452005

        Rear shock Absorber replaced on date 10.06.2020 at Surjeet Hyundai Service centre Airport road Indore.
        Shock Absorber are not working properly, car bubbling and jumping from rear side during running.It is not comfortable and safe during car driving.
        +1 photos
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          D
          Darshan Chheda
          from Powai, Maharashtra
          Nov 28, 2020
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          Address: Santacruz

          I have booked Creta 2020, SX IVT white colour on 25/10/2020 at Modi Hyundai Showroom, Santacruz west branch.
          I was assured to get the delivery within 4 weeks. Even after the waiting period the sales person is still delaying the dilivery and there is no clarity on when will I get the delivery of my car. Kindly look into this.

          Darshan Chheda
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            I
            Ishang Kushwaha
            Nov 24, 2020
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            Delay in delivery of car as promised

            I have booked for new hyundai creta car SX manual model petrol car with khandpure motors LLP, Khandwa M.P on 05/10/2020 and given rs 21, 000 for booking charges. During the time of booking the dealers promised the delivery of vehicle will be delivered within 20/11/2020 as I have my marriage on 28/11/2020

            The dealer secondly promised the booked vehicle will deliver to me before 25th of november 20120 at any cost. But, still...
            +1 photos
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            S
            Santhosh AH
            Nov 23, 2020
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            Address: 233 addiganahalli rajankunte post bangalore 560064

            Hi myself santhosh i had taken a new hyundai creta 2020 diesel manual top end sx(O)in june . vehicle had come with nexen 215/60r17 96h npriz cx version tyres and today due to some stone tyre was damaged and we tried to purchase it from service center in bangalore. they are saying stock non availability also product is not available in company only . issue is i cant replace with any other company tyre because the other three tyres are in good condition . if i place with any other companies tyre like bridgestone appollo etc it looks odd.
            so when the products are not available dont place items in the cars. please place with available materials in the market. now i need a tyre from that nexen company .
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              J
              Jagadeesan K
              Nov 23, 2020
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              Address: K JAGADEESAN, ANITHA BHAVAN, MENILAM,THIRUVALLAM P O,THIRUVANANTHAPURAM KERALA 695027

              Sir,
              I booked a Grand i10 Neos Sports car on 30/09/2020 from Pothens Hyundai, Pothens Motors(P) Ltd, Thiruvananthapuram, Kerala. At the time of booking they offered me seat covers, neck rest and door visors.Booking receipt number is 018380. I exchanged my maruti alto car for Rs110000/-. In the first week of October I received continuous calls from Pothen Hundai saying that "the car is ready for delivery and please pay the balance amount for the new car". I paid the balance amount on 12/10/2020 through Bank of India Thiruvallam branch as I have financed the amount from the bank. After receiving the amount the Pothen Hyundai executive Sri Vishnu and Smt Sajitha said the vehicle had not arrived yet. They told me the vehicle will be arriving next week only. But the vehicle arrived only on 19/10/2020. They informed me the vehicle is ready for delivery. I decided to receive it on 26/10/2020 because astrologically that is a good day for me. On 26 oct 2020 the company said they didn't get the temporary permit. So I couldn't receive the vehicle on that day. Then I received the vehicle on 29/10/2020 after getting TP. The company didn't give the offered items that they offered at the time of booking. Then the company executive said that the vehicle price is raised at the time of delivery so they cannot give the offered articles. He said I have to pay an additional amount for the offer. The executive Sri Vishnu received Rs 3000/- extra from me after the delivery of the vehicle as service charge.
              The grant i10 neos sports model is a very good car to own. The features of the car are very attractive too. My friends asked me about the car and dealer. I can't say anything because I was cheated by the dealer.
              I look forward to settling this matter amicably. If however, the matter is not satisfactorily resolved within two weeks I will consider taking further action to resolve the matter either through consumer court or through civil court and I may be compelled to share my bitter experience with social media platforms as well. So I am eagerly waiting for a favourable resolution from your side. My vehicle details are annexed below,

              Regi No ; KL 01 CQ 3559
              Engine No;G4LALM727362
              Chasis No;MALB351CLLM107140.

              My phone no;[protected]
              E-mail: [protected]@gmail.com
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                S
                susheelgoyal
                from Gurgaon, Haryana
                Nov 22, 2020
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                I came to know today that how my Brand New Creta got theft in 10 days after buying. People at Hyundai showroom are providing PIN to thieves and they easily prepared the duplicate keys and take the vehicles easily. Is this the quality of security maintained by Hyundai company? PIN sharing with somebody is a dangerous step and it should not be shared without generating the request by registered user using OTPs. Not sure how I would be able to purchase another Hyundai vehicle.
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                  ojhaboyz
                  Nov 21, 2020
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                  Address: Noida

                  This is Suvodh kumar from Etawah U.P i have purchased a vehicle Hyndai Venue S 1.2 from Nimbus Hyundai pvt ltd Noida SEC-5 U.P on Date 30/oct/2020 .They have cheated on me as the salesman Arvind Dubey promised the Ex-showroom price 746700 on the booking documents and taken the payment as the price in booking documents but after the delivery when they have given the invoice along with RTO document in which the Ex showroom price in the invoice was 740000 which is 6700 lesser then the payment i have given later when i have raised a complaint about it with the salesman he talked rudely with me and said your money has been gone and and also he accepted that there is a fraud he has done with me .Kindly look after the issue and give me the compensation or otherwise i will file a complaint in the Consumer complaint court .

                  I have attached the Invoice and the booking invoice down below.

                  Thank you Suvodh Kumar[protected]
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                    V
                    Veerarasu
                    from Delhi, Delhi
                    Nov 21, 2020
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                    Address: Himavasini Hyundai Hosur

                    I have Booked Hyundai All new i20 Asta(O) Petrol on Last 9th Oct 2020.The Dealer told me Deliver the car With in one month after Launching the Car.( Car Launched 5th Nov 2020)
                    Now the Dealer told me no stock car arriving only Next Feb 2021.
                    +2 photos
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                      smoksh355
                      Nov 21, 2020
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                      Address: shuhul hyundai Jammu

                      I booked a venue S model on 29th of oct 2020. It was promised to me that the vehicle would be delivered on 12th or 13th of Nov.
                      Even after booking on 29th oct 2020, the receipt that i received bore a date of 6th of nov 2020. I should have been alarmed by this itself. But, since i was busy in my marriage i didnt bother .
                      Basically this car is booked in name of my sister. The executives there then pressed hard to make down payment as well as to get loan disbursed. The same was done also.Afterwards the sales executive said that the delivery wont be possible on 13th and the same would be done on 16th of nov by 12 o clock.It was ok to me. On 16th of nov when i called the executive, he didnt pick up my calls. I rushed to the show room and there it was told to me that no such vehicle is going to be delivered to me on the said date.Neither any confirmation of delivery date could be made.
                      After pursuing them for 3 more days, i was informed that the vehicle would be delivered to me on 5th of dec 2020.
                      It is sheer conning. It not only caused me inconvenience but They got my loan disbursed and now i have to pay the interest amount also.
                      Further i had informed all my relatives that the delivery would be made on 16th but that too didnt happen.Moreover, i am using a rented car afor my daily to fro from office .All this has caused me incomparable inconvenience.
                      If this is the pre sales service, the after sales service could be well imagined. Kindly arrange delivery of my vehicle at the earliest as the way the executives have treated me has caused me a lot of mental agony . Is this the way business is done?
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                        sanjuaqua1307
                        Nov 21, 2020
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                        Address: Modi Hyundai, Thane, Mumabi

                        I booked Hyundai Creta from MODI Hyundai, Thane, Mumbai. The booking was done around three months back. Now when the vehicle has come to showroom for delivery, Modi Hyundai is forcing me to purchase insurance from them, . The insurance offered by Modi Hyundai is approx Rs 25000 costlier than what is available in the open market . The available price for insurance in open market is approx 29000 whereas Modi Hyundai is charging 54000.
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                          sanyaraj
                          Nov 20, 2020
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                          I inform you that I had my car at your showroom PR HYUNDAI for service dated on 03/11/2020. And 06/11/2020 when I went to get my car from your showroom So there I gave my debit card to your employee for payment, after a while your employee told us that your payment has been declared, sir. So I paid that cash and I took my car and left. At that time I was not paying attention when I was late for office. But after that I checked my statement, so I found that payment of 6122 / _ from my ATM card has been done at your showroom. The employee said that none of your payments have been made. And talked to us in a very cheap way that you should go and take your statement and if we come then we will tell you.

                          If I don't get my money for two days, then I will take legal action. I am not getting any help even after my mail. I give two days time to your company.

                          Or you provide us the charge slip of the payment Decline. I will not take my payment in promise.

                          so i want my money . And I am sending my bank statement to you in this mail

                          MY CONTACT NO- [protected]
                          MY CAR NUMBER- UP-32-MN-0523
                          +2 photos
                          Nov 26, 2020
                          Updated by sanyaraj
                          The Motor Company is a fraud company. This company has paid me 8122 rupees. And I have not received my money back even after repeated emails and compulsions.
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                            Sayika Tabbasum
                            Nov 20, 2020
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                            I had an accidental repair of my cat Grand i10 Nios on 1st of nov. It has been 20 days now and company is unable to provide the parts. 1st the car was only damaged on left front and didn't need these many parts as mentioned and now everyone is just saying there is a part availability issue and couldn't commit when they could deliver my car. The car is new and driven not more than 70kms.Himgiri Hyundai service at sector 32 Gurgaon - not even single part was avail in workshop, don't know what kind of company doesn't have parts available in India anywhere
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                              Y
                              Yogi@28
                              Nov 20, 2020
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                              Address: SAS Hyundai Telibag Lucknow

                              Dear Sir

                              Greeting for the day ..

                              I purchase Hyundai VANUE in Sep 28 . same day we find our lever plate connected with leather sheet is faulty .when i shift my gear plate is out by her position . update to sales Person . sales team saying me we change in service center in first service .my first service is completed but nobody are ready to listen me . if you not give support i take a legal action against Hyundai India and SAS Hyundai Lucknow . he cheated me and her response is very Bad .need your support . your SAS team is give very poor response after sales . when i am frustrated than i send mail to you and your team . kindly consider this mail as legal document .

                              Owner Name - Sangeeta Mishra
                              Location - Lucknow
                              Vehicle NO -UP32 LR 9565
                              Mobile No - [protected]
                              Delar Name - SAS Hyundai Telibag Lucknow
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                                Pardeep Grover
                                from Delhi, Delhi
                                Nov 19, 2020
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                                Address: M R ENTERPRISES Pvt Ltd main loni road opp shalimar garden shahibabad gaziabad( up)

                                Sir,
                                I want to complaint against M R HUNDAI dealership opposite Shalimar garden, Gaziabad (UP).
                                1. I have purchased a NEW HUNDAI CRETA from this dealership on 30th September 2020 and I have paid all amount of the car. I have paid accessories amount which was Rs.50800/ but some accessories was unfit in the car so I have asked about refund which was Rs.35000/. But still now the said amount was not refund to me and every time dealership executive said M D is not come to the office. I have also gone there many times.
                                2. I have paid RC charges to the dealership which was Rs.84270/.But on the other side I have to paid all the RC Charges in cash by self(Rs. 84970/) in my authority and the dealership told me we will pay after showing RC receipt which I have given to the dealership on the 10th November 2020.
                                3. I purchased my car on 30th September but they gave me document file(without vehicle passing and without RC) on 5th November which was too late so that I have to paid a plenty of Rs.2140/.But dealership agent is not ready to pay me.
                                4. Dealership owner is not available on the showroom. He spends most of time outside the showroom and whenever I asked about him then executive said he is out of site and busy in election campaign.
                                5. They printed my cheque on 09th November but still now dealership M D didn’t sign on the cheque.
                                6. I am very disappointed with the dealing of this dealership and they are very incapable with the customer.
                                7. My car CUSTOMER ID. C[protected]
                                8. My car Invoice no. MR/H20200113
                                9. Invoice date 30/09/2020
                                10. It is very long time to deal with the refund of the customer and shows that the dealership is not willing to give me money and it will insist me to move into the consumer court regarding this matter.
                                I request you to kind attention towards this matter as soon as possible .
                                PARDEEP GROVER M R Enterprises Pvt Ltd,
                                Main Loni Road, Opp Shalimar Garden Sahibabad, Gaziabad (up)
                                +3 photos
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                                  Priscilla Joshi
                                  Nov 19, 2020
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                                  Address: Ishanya Hyundai Ambegaon Pune

                                  I had given my venue for second free service to ishanya Hyundai on Friday 06 Nov 20. When the car was returned to me the rear foot mats were filthy so was the one on co drivers side
                                  My fuel gauge which was two marks above empty was now on reserve
                                  The service advisor did not make me check the mileage on handing and taking over the car
                                  He should also have made a note of the fuel gauge or asked me if I wanted to take a picture of the dashboard as a record
                                  I have photographs but size is too large to attach
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                                    abhig1
                                    Nov 19, 2020
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                                    I had purchased car MH-14-HD-4511 from Hyundai Showroom Wakad in Nov-2018.
                                    The insurance was provide by Liberty as this was in the car package.
                                    Ploicy number was 201340030118800002300000 for 2018.
                                    But this is commercial insurance for private car.
                                    My car is registered for personal usage only. I have white number plate. I am using this only for me and my family.
                                    This was noticed when I went for renewal in 2019.

                                    They have cheated me.

                                    This was compensated in 2nd year 2019 (Policy 201140030119800434501000, they charged 12k for 17k) and was given assurance that in 3rd year also it will be compensated, as for private policies, 3rd party is paid for 3years in first year car insurance.

                                    In 3rd year, Hyundai and Liberty both are not responding even after contacting them several times.

                                    This has been very traumatic for me in Nov 2019 as well in Nov 2020.
                                    If there would have been any claims in 2019, I would have been in great trouble.
                                    This has aggrevated my hypertension. Also I have many sleepless nights since November as they are unresponsive. I had to visit doctor quite many times because of all this problems.

                                    I would like to request to cancel the Liberty license for such negligence and ill mannered rude response.

                                    Also I would recommend cancel the dealership of Hyunadi wakad branch as for fraud and cheating with customer.

                                    Thanks.
                                    Abhishek Gupta
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                                      Mukulch
                                      Nov 18, 2020
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                                      Address: Dream hyundai , Gaziabaad

                                      We purchased new creta 2020 sx on 18th october 2020 from dream hyundai Gaziabaad...
                                      Its been a month and we haven’t got our permanent registration number...
                                      we r not getting any satisfactory solution for this...
                                      Its very difficult situation to use our new car now...
                                      Kindly look into this
                                      +1 photos
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