Hyundai Motor India Complaints & Reviews

Creta Car Problem Mr. Ronit on 27.09.2020
I am having Creta petrol Car. I have complaint about my car A.C. Once its repaired by Secure Hyundai. A.C. Thermostat replaced by Secure Hyundai. After complaint after 6 days its replaced. Same problem with my car battery.
Yesterday I was coming back to my home town and my car A.C. was not working. Again same problem was there.
I called to Mr. Ronit for my car problem. Actually...

Sir/Madam
I, A. Sujatha booked Venue 1.0, SX(O), imt petrol, deep forest colour in August at KUN UNITED MOTORS in KURNOOL., Andhra Pradesh.

Till now i didn't get booked Car. Manager is saying that Chennai branch is not giving allocations to them. I waited for two months and disappointed now. Manger saying that it will take one or two months from now because of Chennai branch is not giving allocations. They are not clear till now. So please help me to get booked car as early as possible. Otherwise I go for another option. Because I don't want to waste my time.
I also paid advance on August 19th, 2020.If problem is not solvable then help me in getting my advance .

Thanking you

I have purchased a new I20sportz plus from Kerala varkala Popular Branch.When I remove the seat for laying vinyl floor, found that the wiring quality inside the car is very poor.i haven’t expect this from a international brand although it’s joint are made local insulation tapes with different color...at least they can make a uniform color Tape with quality one to maintaining its price ...flexible conduits are cut in to pieces for jointing without using any proper connector. This will leads to the loose contacts and short circuits etc...

Hyundai poor quality parts

respected sir,

1. My i 20 active sx car vin number malbm51blfm199401


2. Card registration number as03m9767

3. After running 27956 kilo meter both master and clutch cylinder has been not working why ?

4. I have repair and purchased both master and clutch cylinder ( new ) on dated 17 june 2020 but it was not working from monday why ?

5. I have given my car to krishna hyundai, jorhat, 785001 for reparing but dealer told me that it will be taken 1 to 2 months for repairing.

6. Please see the matter and take immediate action as soon as possible.

Regards,

joyshree handique
[protected]

I am having Creta petrol Car. I have complaint about my car A.C. Once its repaired by Secure Hyundai. A.C. Thermostat replaced by Secure Hyundai. After complaint after 6 days its replaced. Same problem with my car battery.
Yesterday I was coming back to my home town and my car A.C. was not working. Again same problem was there.
I called to Mr. Ronit for my car problem. Actually I called him 4-5 times, It was my mistake and when he take my call, I said very sorry sir if you disturbed by my called between your talking.
But He was anger on me, he was teaching me about common sense. Sir, I am 57 years and he was teaching me for common sense. He told me at the first time when I was made complaint to the company directly. And at that time he told me call to him directly. Don't mailt to company. This is 3rd time happened. 1st times was battery problem, 2nd time AC problem and 3rd time also again AC problem, If your company's representative will talk roughly, than where I can complaint ? I dislike Mr. Ronit's behavior. And he told me to call me back, but he dosen't still.
I think I have made great mistake to buy CRETA Car. And I think another mistake to service & repair my Creta car at Secure Hyundai.
My two friends wish to buy Creta car but I have stop them and said don't buy CRETA, Take another brand car,
I will never go to Secure Hyundai Service Station now onwards.
What Mr. Ronit think in his mind ? Sir, You don't teach me about common sense. I know every thing very well.
With this behave you will loose your customer.
I really unhappy about his behave. Sir, I am telling to company peole that
Mr. Ronit told me don't complaint to direct company, and when I called him, He teach me about common sence.Sir, I am your customer for my CRETA car. and you told me if any problem call to you. And for my mistake I already told you sorry and after that also you teach me about commonsense. No problem Sir, I will never call you now.
And again I a will say that ITS MY GREAT MISTAKE TO BUY CRETA CAR.
I also will say that don't go to buy for HYUNDAI CAR. Go for other brand.
SHIRISH M.SHAH, AHMEDABAD.
Mob : [protected]
I WILL GO TO SOCIAL MEDIA FOR MY PROBLEM.

Res sir
I purchased Hundai car bcuz of its reputation and name but unfortunately the car I purchased in 2019 broke down in midway within 1&1/2 year and I have to spend my time in mid of jungle . Why the coy is still allowing defective units on road and brining disrepute to its name . I am never going to suggest anybof my friend or relative to by hundai car any. More

Model – verna next gen 2018 vehicle no.-up62bm0073 chassis no.- malc841dljm069007 (Vin no.) engine no: consumer to update complaint no.- 1-[protected] service center name and address - vanketesh hyundai, jaunpor problem details: i said that my car is under warranty as there was some engine related issue. I contacts the company's area manager (Mr. Dheeraj kumar) for the same, but he abused and reject the half engine replacement and told that that they can only provide the child parts replacement services but even after the service center request for the half engine replace, meet the area manager not responding. I contacts the company customer care but they also escalate the matter to the area manager only who misbehaves and ensured that no work will be done with my vehicle.

Can hyundai please justify is it fair to charge logistic charges of rs. 3000 while purchasing a car?

Hi

This is venugopal writing this mail with full of disappointment and exasperated situation..

I had my vehicle breakdown while travelling from bangalore to kumbakonam …the break down happened around 7pm near trichy location due to heavy rainon 4th sep’20. Due to late night and family being with me i have to approach multiple services centers and finally could arrange for tow services to drop my vehicle in gt hyundai and made my own arrangement to reach kumbakonam..

The next day on 5th sep’20, i have travelled to trichy to know the reason for break down and get it fixed…unfortunately i was told the issue is due to water pump and related accessories and it would take time.. When i asked for the repair time, i was told it will take 15days-20days…i was shocked of hearing such long duration and stuck in a situation of not knowing what to do next …still i agreed to the timeline given by gt hyundai and made an advance payment for initiating the work.. Spend another 20k for bringing back to family to bangalore using another private cabs.

I have clearly insisted that i would need this vehicle within 2 week as i have huge dependency on my work where i cant travel without car…

I kept following on the vehicle status and pair / inventory movement, i was told its being arranged, we will be getting it in a weeks or two…apparently last week i felt noting was moving…with all these due respect today (28th sep’20) i got a call stating the parts is not available and they cant not make it ready or even if they want to do it, it will take long time….

I am irritated to the core and want responses for below questions..

1) while my car be made ready or not..
2) do you don’t have spares for hyundai accent, if s why the declaration is not done by company stating we don’t service accent cars.
3) i have already made huge losses by waiting for so long and paying from my pocket for using alternative mode of transport? I understand breakdown is common but i don’t understand why should i get harassed for hyundai in competencies.
4) kindly confirm the mail stating this will not be resolved and no support for old vehicles.. I will update public not the purchase any 2nd hand vehicle of hyundai and no support from hyundai team..

Lastly what should i do now???

Highly frustated customer
P. Venugopal
[protected]

Dear support team hyundai,

On july 12th my xcent car tn 30 bm 1899 met with an accident. I was book rsa support on 12th and i will reach my car in the showroom on 13th morning golden hyundai salem. On that day i submitted all my documents (Rc book, licence < insurance & csr copy) same day evening i got a message from hyundai repair order no : r[protected]. From the company side they ask 30 days time to deliver my car. From 13th july still now my car is not yet ready to deliver.. Past 75 day i was following in the showroom, more than 50 + times i visited the showroom.

1. After the first month is complete i meet mr. Umapathi service manager and he asks 1 more week time to deliver the car, after that there are no updates from the manager. Then again i visited a few more times simply said still waiting for spares parts..

2. Again 2nd month completed there i was shouted at by the manager. He apologized and asked again time to deliver the car on 19th sep. I said okay take but its not resolved then you people should provide a brand new xcent car. He accepted that but no response and no updates about my car..

3. Finally i met the ceo of golden hyundai salem on the 19th evening. I kindly provide when you book my car for service and when you book spare parts for my car kindly provide the list.. He asks time to wait.. I waited around 15mins. Again the ceo called me to apologize and request to get delivery on tuesday 22nd sep i said very clearly to ceo also if its fail to get delivery you should need to give brand new xcent car from your showroom. He accept that then i get time from me upto 22nd sep.

4. Again i gave grace period 2 more days upto 25th sep.. This evening i went to take delivery of my car, still it's not ready.

So as per ceo & service manager mr. Umapathi need to honor them words need to give compensation for me (Brand new xcent).

As a journalist i gave all voice recordings who spoke with me regarding my car services status.. And i have recorded voice notes about my compensation also..
So kindly provide my compensation asap.. Otherwise i have all recorded voice notes to fail the case against golden hyundai showroom (In consumer court)

This is to bring in your notice that i booked creta e variant car from lakshmi hyundai malakpet on 9th of august 2020 with commitment of delivery in one month i. E. 9th of september 2020. To my utter disappointment i didn't get my car delivered on time on the other hand i got ill response from the sales person mohd kareem at the same time manager mr. Mujeeb got no explanation on the issue.

I regret hyundai giving statement on official page that, "our priority is customer satisfaction. We're committed to offer the best service..."
Actually the real picture is hyundai is maintaining unskilled employees without having proper information of the product which they are selling. If the car doesn't have production for two more months, why they committed for one month??
When i stepped for enquiry their hospitality towards customer is very ill. They don't have correct information even now. There is no proper coordination between the employees. Even customer care service manager riji madam had also no solution.

I'm facing problem to commute as i sold my old car. Now it's become difficult for me to bear travel expenses.

I have given you the clear picture of my situation. Hope you will soon sort my issue by delivering car and fulfill the promised commitment.

Custer care manager : riji
Contact no : [protected]

Branch manager : mr. Mujeeb
Contact no : [protected]

Sales person : mohd. Kareem
Contact ni : [protected]

Regards

Sameer (Reshma tabassum)

[protected]

I booked i10 car part on 6th sept 2020 at jhunjhunu, rajasthan service centre, initially they said 10 days, after that whenever i ask they say 4-5 days after part will come its coming from chennai, even if its coming from chennai 10 days are more than enough, now they are saying 1st oct that means 1 month, i mean seriously!!! Very poor service that you people are providing i expected more from hyundai, i am deeply regreting that we purchased from hyundai, seriously very disappointed

Dear sir,

Despite of several reminders to mr. Saurabh bali, rpsm & mr. Ujjawal tripathi, gm at jsv hyundai, vibhuti khand, lucknow but nobody is trying to resolve my concern since last 6 months.

Its really pathetic services which was never expected with a co. Like hyundai. They are just spoiling the name in the city.

This will be my last mail to you expecting my genuine demand.

Issue: warranty (Engine assy) claim on my vehicle though its not visited and its a clear cut fraud case and will not leave you people and see you in the court.

Regard
Bhayyadeen
Mob no - [protected]

I would like to raise a complaint against the Hyundai car which I took on 30th June. Within 3 months and only 1000 Kms. of drive the Tyre of the car has torn from the side, the Tyre is flat and i got it checked locally no puncture was observed. I did visit the nearby service station and met the warranty person, he said the Hyundai doesn't look after tyres and it has to be checked with MRF. I felt very silly as I bought the car from Hyundai not from MRF, the tyres were installed by Hyundai and they should only get it checked and replaced. I didn't opt to have MRF tyres and even I paid for the tyres when I bought the car. I am really disappointed with Hyundai Service and product ownership. Just within 3 months the tyre got issue and it is when i didn't drive any very bad roads. I want Hyundai to look this on priority as i will take this in Social Media and will also escalate to higher authorities.

my Car Model is Hyundai Venue SX. Reg No. - HP39E7102, Brought from - Hyundai Kangra Gurkhari, HImachal Pradesh.

Date of Purchase- 30th June 2020. Driven KMS- 1000 KMS (approx.)

Hi,
I own hyundai xcent (P) petrol model. Bought it in aug 2017 and running as of today 26485 km. Both the back side tyres are of goodyear make are giving brushing sound on movement of car.. When i visited and discussed with service point.. There is no any reaction..

I faced similar problem in feb-2020 when i visited service shop they were not able to diagnose the problem but finaly on arguments they have accepted my complaint and provided single tyres @ 50% replacement cost. Now i am facing similar problem for back side two tyres.. Requesting you to kindly look into this issue and help to resolve this..

Regs
Ashwin
[protected]

I was planning for a new car and i have booked elite i20 car with engine number g43lalm657824 and chassis number malbm51bllm823305. I was about to finish my billing and i found that they were cheating me and i had cancelled the billing. Please look into the matter. My mobile number is [protected] i will be waiting for your reply.

Dear sir,
Recently[protected], my car met an accident at hyderabad orr,
My car front upto dashboard and left side totally damaged.
I have given my car to fusion hyundai at jeedimetla (Sucitra circle),

1. Car was heavily damaged but non of the front airbags was not opened.

2. Already this car is not safety since the airbags are not functioning properly, while approaching body shop manager he said car will be repaired by removing the damaged part only, i said to change the entire body skeleton, because already this car have safety issues, i[censored] cut and joint the damaged part again it has no strength. But he said i[censored] asked for full skeleton replacement you have to wait more than a year like that,

If hyundai dont have a sufficient supply of body skeleton then what is the situation of the customers.

I request you to take action in this regards.

I need to replace the entire body skeleton by considering the safety issues. And i will take action against hyundai motor for supplying unsafe vehicle to customers.

Dear sir,
I am esteemed customer of hyundai motor and enjoying its service for last 3.5 years. Also i generated two customer to purchase the hyundai car. The detail of my vehicle is as under:

Model: hyundai grand i10 asta (O) petrol 1.2 kapa (Vtvt)
Year of purchase: 08/ 2016
Engine no: g4lagm106689
Vin : mala851clgm481559g
Colour: golden orange

My above said vehicle developed few snags during its course o[censored]se. I. E anti luck breaking system u/s and the alloy wheel scaling. These snags have been detected by the service engineers at premier hyundai show room at balasore, odisha and was advised to replace the system/parts. Here i am argue the following points and wants your active participation to upheld the customer satisfaction, which is paramount object of your august company.

1. That the vehicle is warranted for three years and soon after it is over the parts became u/s, is that the company puts the parts only to run for warranty period?
2. That, seeing the cost of the parts its durability should have been more than its warranty period.
3. That, if at all the parts goes u/s than there should be provision to repair at component level and should be made serviceable without asking for its replacement. These are not one time use items or use and through items.
4. That, when selected alloy wheel we are charged extra, stating that neither be corroded nor will it be giving any trouble like scaling. This condition too did not meet the customer satisfaction.
Therefore i would like to request that my case may be taken up with the local service engineers and judicial servicing may be under taken.

Awaiting for reply.

Customer name: nirmal chandra panigrahi
E-mail id: [protected]@gmail.com
Mob no: [protected]

I own a 2010 model Hyundai i20, sportz, diesel. The car is being used and serviced regularly and it has completed around 1.28 L km.
Recently, I had issues with electronic power steering (steering stiffness) and had taken to the nearest service centre of Grand Hyundai. The service manager told me the issue was with the power steering motor and it had to be replaced. When enquired about the reason for the failure, he didn't have a specific answer.
This is the third time such a failure is happening and that too under 30000km. Earlier, the power steering motor had failed and was replaced at Grand Hyundai and again failed for the second time within a year which was then replaced by Grand Hyundai.
We do not expect such bad quality from Hyundai cars, being a world leader in cars. Changing the EPS motor every 30000 km is not a sustainable activity considering the cost of it and the fact that we aren't getting any reason for its failure.

My name is Arun. I owned a Hyundai i10 grand with registration number KL71 G 4617 and a much happier customer with the vehicle.
My vehicle met with an accident with a bike. As a result rear bumper got damaged, and took my vehicle to the nearby showroom named Classic Hyundai in Nilambur which is in Malappuram district in Kerala state made me disappointed.
I renew my vehicle insurance with Oriental Insurance in Kozhikode branch, which is in Kerala.
Due to this showroom declined cashless benefit because of not taking the showroom recommended insurance.
They told they are no tie up with my insurance company.
And the manager one Mr. Livingston behave very rude towards me that he will never support me to claim my insurance and it is not his job.

I felt this is a restriction of freedom to take insurance for my vehicle of my choice.

This made me disappointed with Hyundai service, because after taking vehicle they are ignoring us while we approach them to avail a help.

At the time of purchase they never said we will get disappointed. If then we had many other choices to go on.

Please take necessary action at the earliest.

Regards,
Arun
+[protected]
+[protected]