Hyundai Motor India Complaints & Reviews

I am the owner of one i-20 car which i was using for the last few years and also purchased insurance from hyundai itself as i trust your company.

Due to one minor accident i had given for an insurance claim on 2nd sep to frontier motors but very disappointing from the response i got...

First your service representative told me that they will change the whole body damaged part and also send a claim for both bumper (Back bumper paint due scratches and front change due to damage all because of accident)..

But after five six days when i visited the service center i was shocked to know that they just repaired that damaged part of my car without my concern and rest denied because they did not get approval from the insurance company.

But at the time of buying insurance i was committed that you don't have bouthered as you will get all resolution from hyundai itself because this is hyundai insurance but now your people saying that we can't help as this is the matter of reliance insurance.

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Anyways...

Then they gave me insurance person mr. Mohit mobile no [protected] but he is very busy all time not able to pick any calls and also don't revert on massages.

After lots of one side follow ups with mr. Mohit last day i came to know that the damaged bumper is not covered due to different side and back bumper not covered due to not being damaged...

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My concern is only that i want the back bumper to paint as many scratches on the left side due to the accident  and please change the front bumper as it is damaged from right side due to collapse with one car standing over...

Please take my request very seriously as i have all recording proof and valid evidence for further process to get that minor claim.

Please let me know if any other details are required from my side..

Thanks and regards,

Ramandeep singh

Mob. [protected]

Sir,

I was having problem with my car (I10, registration number dl8c af 8441) since a few months now. The car's parking lights, panel lights keep blinking on and off while driving and also the central locking goes on and off constantly while driving on its own. I had first complained about this to autoweb hyundai (Moti nagar) in january 2020 but after keeping the car for a day they said there was no major issue and the problem could not be detected. Since i was having a lot of disturbance while driving and because autoweb hyundai has been shut down, i called hans hyundai (Moti nagar, new delhi) in august and i was told that i should bring my car to the service center. The service advisor there told me that the car also needs servicing and the concerned problem would also be solved and hence i left my car with them on 24th august 2020. Three days later i was told that a particular part called bcm (Body control module) was defective and required to be changed. After keeping the car for 24 days now, i have received a call from the service center that the part is unavailable as yet and i can take back my car.

Sorry to say, but i had not expected such kind of irresponsible and unprofessional behaviour from a company of your repute. I had always trusted hyundai but this time i have been mentally harassed by your service providers. The advisor failed to give me any regular updates on my car and it was me who had to keep calling, asking what is the progress. I was being kept in the dark and was never told that the part would not be available. The car is from your company and if you are only not able to get the part, where do i go then. And i should have been told in the beginning only about this.

I am a doctor, and being made to run here and there for my car, in between my busy schedule of taking care of patients, has really taken a toll on me and hence, i have written to you. I hope you would take my grievance into kind consideration and take the necessary action so that the needful is done as soon as possible. (I have attached the photograph of the handwritten job sheet which was given to me at the time of giving my car in the service centre.)

Regards
Dr panchmi gupta

To Hyundai Motors Ltd
Sub:-Pressure from dealer for taking insurance only from him

I booked Creta SX Diesel automatic car from  Navjivan Hyundai motors ltd.(udhna Surat).
By name Pareshkumar Ramnikbhai Sheladiya Mo-[protected].
But dealer was pressure to us that insurance take only from him(dealer). Â but I have to purchase insurance from outsider which dealer was denied.
If dealer was behave like that than where customer going for purchase  your car.
I sincerely request to you please resolve the issue as soon as possible
Thanking you

I booked creta sx diesel automatic car from  navjivan hyundai motors ltd. (Udhna surat).
By name pareshkumar ramnikbhai sheladiya mo-[protected].
But dealer was pressure to us that insurance take only from him (Dealer). Â but i have to purchase insurance from outsider which dealer was denied.
If dealer was behave like that than where customer going for purchase  your car.
I sincerely request to you please resolve the issue as soon as possible
Thanking you

Dear sir,

I own a i 10- magna model having regn no. Mh20bn/8522. I stay in bhubaneswar, while travelling with family dated 14th sep evening, suddenly my power steering got jammed and it was very tough to steer it and i had a very tough time to bring my vehicle to halt at the side of the road and any how able to manage to got the car back at home.

I visited hyundai authorized service center named "aditya hyundai tamando bhubaneshwar" (As i always prefer servicing from hyundai authorized service center only) and discussed the problem with service engineer, while diagnosis through dtc analysis, it is given to understand that part code c1272- engine speed input malfunction, and problem related in ecm and having cost around rs.35k approx.

Sir, my car hardly run 39k km, single hand used and well maintained. It is quite shocking and surprising that how come ecm malfunction so early and the said amount in really not affordable to me. Infact i was thinking to exchange my car to new creta and visited hyundai showroom last month and i was in process to get the noc from mahasrashtra since i am in bhubnaeswar (Orissa) but after getting such complaint it has compelled me thinking to go with hyundia again or not.

Sir, i belongs to a medium class family, single earner in my family and true tax payer as a honest citizen. Spending rs.35k after using vehicle hardly 39k km. Is really painful and not affordable to me.

Therefore i urge with humble request to hyundai motor india to get the required spares replaced at foc and oblige me.

Thanking you.

Regards,
Monika naveen agarwal
[protected]
[protected]@yahoo.com

I have a hyundai venue car that has also a same problem of beep horn while locking and unlocking it is too annoying sound, and so irritating to our neighbours i always scare to lock it through remote key i talked to service centre but they did not have a solution to resolve this problem .
so i please to express my view to give us some alternative option to mute this sound with remote key.

I nitesh kumar nagar booked i20 sports vehicle from the kota automobile pvt ltd kota on dated 27 july 2020 & for the same i paid rs. 5000/- to the dealer through online transaction (Details attached).
But due to some financial issue, i'm not able to purchase the same.
Now i want to refund the booking amount from dealer, but after passing 1& half month, i didn't received booking amount & sale executive always make some excuses.

My name is mohd bilal and i stay in delhi, india. I am a proud of owner of i20 elite asta (O). My car registration no. Is dl3ccl4523. I always had a dream of purchasing this car from the day i started doing job. So its quite obvious i had high hopes and expectations from hyundai india as customer service is a factor that can make a person feel that he is proud and happy owner.
I never thought i had to write this but my disastrous experience with hyundai has forced me to go to no other way but to write my dissappointment and highly dissatisfied by both the product and the customer service.
Last year around october my car ac stopped working and i had to visit to autoweb hyundai in rama road, delhi. I got my ac fixed there and when i left from there everytime my car went into even the smallest of pit in made a very weird and loud noise as if my engine was touching the ground. I immediately realised that something is not right and i called the hyundai advisor by the name of devesh and he asked me to bring the car again tomorrow. I had to go the next day to show what was the problem as it was all fine before and never has any problem like this.
Please note that the sound it was making was not usual and seemed serious.
I brought the car the service center the next day and found out advisor apologizing to me as they didnt seal it well and some of the bolts were left opened and thats why it was making that noise.
I now feel manipulated and cheated as they took advantage of my innocence and i simply asked them to solve the issue without creating a scene over there.
Now in the month of april my ac is found dead with black oil coming from the ac compressor.
I have shown this to hyundai service center and they are saying that the whole ac system needs to be replaced for perfect functioning or other ways to solve this issue might lead to future problems and i would find myself in the same place where i was before.
My concern to you is that i wont accept paying 50% of the expense as it is too much for a salaried person like me who has lost his job in this pandemic.
I urge hyundai india to show empathy towards their honest and loyal customer as this issue is because of the fault of hyundai employees who handled my car. I feel i have to pay for someone else's mistakes.
I have been visiting hyundai from last so many months now and i am now totally shattered as never expected me to going round and round in circles for the same issue again and again and i urge someone to please look into this and help me to get this issue resolved. It cant go like this forever.
If hyundai cares for their customers then this is the time to do the right thing and take the responsibility as issue has been started due the mistakes of hyundai employees.

Why should i be paying a single penny when it is not even my fault. My car is 3yrs old and have run only 22000kms and now the ac is dead. Not even a single mechanic at hyundai is able to understand how come any car ac is dead in such low running and always it has been serviced at hyundai authrized service centers. I need help as hyundai has manipulated and cheated me by using my innocence.

I purchased a elite i20 sports vtvt car (Reg. No. Ts07gq7686) in may 2019 from laxmi hyundai, lb nagar. On 29th august 2020, i have visited laxmi hyundai attapur to explain my clutch problem. Technical person there drove the car and told everyhing is okay. One thing which i don't understand is how can he be a technical specialist, he doesn't even understand what i am able to understand, finally they charged around 4500 for service and just the next day i again faced the same problem. I have called the service manager and he asked me to share vedio. And on 3rd sep 2020 my car had towed to laxmi hyundai, attapur due to clutch breakdown. It became very hard and broke down in huge traffic. Next day on 4th sept 2020 service manager called and he told me that they don't have the part that to be replaced, and they need 5-6 days to arrange part. After 7 days on 11th sept 2020 i called him regarding status. He told me that part has not arrived yet and he doesn't even know when it will be arrived it's pathetic experience after buying a new car from hyundai. What kind of quality measures hyundai is taking how can a part broke down just after 19000 km and how irresponsible the service center is, they don't even bother to tell customer when they can fix the problem. They didn't provide me any spare vehicle. From last 11 days my work is hampering due to this problem. I am having worst experience with hyundai and its service center.

The paint of my car elite i20 asta o (i.e. top model) is getting peeled off just after completing of 3 years of purchase. this is very disappointing to have this experience so early in a top model car of very trustable and good company. I request you to get it repaired free of charge as it seems manufacturing process defect or poor quality of paint used.

I purchased a elite i20 magna car (Reg. No. Mh31fe6571) on september 2019 from ketan hyundai, nagpur. On 31st august 2020 my car had towed to eros hyundai, nagpur due clutch cylinder failure. Next day on 1st sept 2020 i called eros hyundai service manager regarding status of my car. He told me that they don't have the part that to be replaced, and they need 5-6 days to arrange part. After 7 days on 8th sept 2020 i called him regarding status. He told me that part has arrived to nagpur and car will be handover to me on next day. Next day on 9th sept 2020 i called him, he told me car will be delivered to me on next day evening. I called him on 10th sept 2020 evening, he didn't receive my call. They didn't provide me any spare vehicle. From last 11 days my work is hampering due to this problem.

My car elite i20 magna (Mh31fe6571) had towed to eros hyundai nagpur on 31st aug 2020 due clutch cylinder failure. Next day on 1st sept 2020 i called eros hyundai service manager regarding status of my car. He told me that they don't have the part that to be replaced, and they need 5-6 days to arrange part. After 7 days on 8th sept 2020 i called him regarding status. He told me that part has arrived to nagpur and car will be handover to me...

My self abhishek sharma, edalhatu, new morabadi, ranchi, jharkhand.

In last few months in i am suffering from clutch problem in my car. I was went three times in services centre - fairdeal hyundai, plot no. 57, village - gadi opp., seventh day adventist school, bariatu road, ranchi, jharkhand, pin-834009 for repair of my car. Service centre technician check my car but didn't solve the problem. Service centre also change my car - cover assy - clutch as some of rupees - 7430 (Seven thousand four hundred thirty only).
Still i am facing the same problem and service centre didn't give me clear answer, why this problem happened after change many parts.
So kindly look it matter and help me to short out this problem.

Thanking you,
Abhishek sharma,
Ranchi, jharkhand.
Mobile no.- [protected]

Not responding your agents and customer care and not action in my problem AP35AE0302 VEHICLE,

My car paint is peeling off and bubble like formation on the roof. The car is just out of warranty of 3 years. But it is very surprising to see this happening in such early stages. I am sure this is poor quality manufacturing process and not seen in any of my hyundai cars bought earlier... Please solve this issue regarding paint.. many hyundai vehicle’s paint are peeling off in my town also like i20, creta ..

I purchased grand i10 sportz in oct 2019 and after taking regular followup with capital hyundai, noida and hyundai regional office still cng not endorsed on rc. After taking so many followups, yesterday i went again to capital hyundai, noida showroom where mr. Sudhir balyan (Gm, sales) talk to mr. Gaurav kukkar (Hyundai regional office, delhi), both are forcing me to replace present unapproved kit to brc kit for just approval only and then they do refit the present kit again!!! This is fraud/ illegal act which is not accepting to me. I asked both of them to get endorsed the present kit which was fitted by hyundai or get removed it and refund my amount.

Owner: dharmendra modi
Model: hyundai i20 sportz 1.2 bs iv
Mfg: dec-15
Reg no: gj27ap4844
Reg year: feb-16
Chassis no.: malbm51blfm201907
Engine no.: g4lafm898916
Complaint: regarding engine issue
Hi,
See the below step to understand my complain.
1. I have purchased a new car in feb-2016 from m/s. Planet hyndai, khokhara, ahmedabad-gujarat.
2. I sent a car for 1st free service in may-2016 at m/s. Preffered motors, gandhidham-gujarat.
3. I received call from m/s. Prferred that quanity of engine oil is too low in your car.
4. Immediately i personaly go their and check. Only 200ml oil found in my new car. I am surprised & afraid to see that. (If i leave this service then what happened with me in future. Think that…)
5. I contacted to the sales person of m/s planet hyundai and ask for this issue but not getting satisfied response from him
6. I have logged offical complain in hyundai and based on that received call from customer care (Shivani bhatt)
7. She respond me that this may be a technical issue that i don't know but i will give you assurance that whenever you come we will check and let you know
8. She told me like anything that i am here for the customer. If you have any issue in future i will be touch personally and resolved.
9. After that i came at planet hyundai they took my car for a day and told me that oil replaced, car checked and found no isue.
10. Recently in this year when i go to planet for yearly service. I received a call from service representative mr. Darshil that not a single drop of oil is in your car.
11. He told me that i will fill up the full oil and check if any leakage is there and after three month you have to come at show room for checking of the oil.
12. When i go after three month again oil finished. After that i have contacted to the manage mr. Umesh panchal, he told me that it is not possible in such a new car & 45000 km so he suggested me to take the compression test but the value found low.
13. After that i have contacted to ms. Shivani bhatt but when he found that this car does not under warranty then she told me that i can't say anything and can't help you.
"my question is,
1. How it is possible in such a new car & very limited kilometer. Infact all the services has been doen in the hyduai showroom till today.
2. Is the problem is from beginning?
3. Is the problem creat due to oil not filled when i buy the car?
4. I am sure that this problem is manufacturing becuase oil indicator not show when oil is low or empty."
I know that, i am too small against hyundai & planet both but i am a customer. If i am not getting satisfied response then will go to the next being a customer because every middle class has a dream to buy a new hyundai car in his whole life and it is being very difficult to us when this kind of incidence happened. It is painful to us that we are suffering due to others comfort or careless attitude or casual approach.

Hi
Regd owner maheshkumar patel
Chasis no malc381cmlm663642
Regn no mh47an9479
Model no creta 1.6 vtvt auto sx
Complaint pending since last 10 days
We are coordinating with mr prabhat singh but their is no response from his end
Infact he is just giving false statement that he had registered our complaint with hyundai and awaiting for approval for replacement of part.
After contacting hyundai we came to know our complaint is not registered from modi hyundai.
Is this you call service after sales
I need to get this complaint rectified on priority as we are planning to travel and with this problem we cant take the vehicle.
Hope this problem will be rectified on priority and no more excuses from your end pls
Phone calls are not answered by him

I purchased a Hyundai I 20 in the year 2009 from spring Hundai Kolkata Reg. no. being WB24K 4639 . This vehicle was shifted to Patna in 20012. And since then it is being serviced by Krish Hyundai Patna . ever since I have been facing a great problem with the clutch operation of the car . Invariably the clutch gets fixed and become inoperable, the car does not move . clutch is released only after an hour . Till such time I have to wait amides heavy traffic Once I was to miss the flight .The clutch pump has been changed by dealer 3 times and I have been put to great physical, mental and Financial problem .
This was not all the worst happened on 2nd September 2020, I had to the car in an urgency to travel a distance of about 6 Kms. . The clutch was fixed twice and I could not reach my distention and vehicle had to be toed to the dealer to rectify the problem Who having made me sit for an hour told me that clutch pump was not available in Patna and same is ordered to be available in 4 days . Finally the car was toed back to my garage awaiting availability of the pump
Most surprising every time while clutch pump was changed, on enquiring about the reason for the problem and frequent change of the clutch pump, instead of manufacturing defect, I was told this is because I DO LESS DRIVING. Now I am seriously thinking that I should promote personally and through media, who do less driving should not purchase HYUNDAI car.

I am writing this to let you know the bad experience I had in your service centre Pioneer cars India pvt Ltd Keezhur, Iritty, Kannur located kerala on 21-08.2020.

I have given my Eon Magna Car (KL 59 E 9385) for paid service on the above mentioned date. After service, I was driving back to my home, in the mid way smoke came from the EPS module and steering became hard. I was not able to drive the car. So I stopped the car and told the complaint to the concerned person in the service station. He told me that it happened because of the water reached the EPSmodule due to flood. I agree that the 2019 flood affected my car. But let me make it clear that the water level did not reach upto the EPS module level and moreover after the flood I repaired the car and last one year I am using it. How come after one year suddenly it happened.
So I request you to rectify my car's power steering problem at your own expense. If not, I will file a complaint in CDRF (consumer disputes redressal forum) against the service center.

Looking forward to hearing a positive response from your end.

Thanking You
Sajith VC