| Address: PLOT NO.-30,CO-OPERATIVE COLONY,BOKARO, Bokaro, Jharkhand, 827001 |
Sir,
I have purchased your one of the most popular car as of now "creta" in february, 2019. My car reg no is - jh-01-dj-4583. It is amazing car, no doubt at all. But my dis appointment is that i have needed spare parts to change as it is damaged, while it is hardly 8-9 month passed only from the date of purchase. I have visited your service centre situated in chas, bokaro, jharkhand on 19th november, 2019. They have refused to cover under insurance. However, i have requested to change the same & agree to pay amount for the same as applicable. I have requested the same at your toll free no and i have been following since november, 2019 to change the same parts. As i am facing difficulty for a long time but no member of hyundai team is bother. I have been visiting again & again at service centre but it is futile.
I am hereby requesting you to please change my spare parts at the earliest.