Hyundai Motor India Complaints & Reviews

Dear concern,

I am complaining for unethical behaviour of sts hyundia motor in boisar.

I went to check i10 car on 16th may 2016 and the sales person asked me to submit my original rc book for calculating the valuation of my old car. I never asked them to book i10 car neither i signed any document.

Next day, i went to collect my rc book and have been informed by them to pay rs.5000/- to get back the rc book since they say that they have locked/booked the car & this is "hyundai motors company policy".

Next day, i went to pay rs.5000/- and to my shock they asked me to pay rs.10, 000/-. On asking them the reason, i have been informed that mr. Dhananjay (Owner of sts hyundia) instructed them to do so.

I am proceeding towards filing a police complaint towards sts hyundia boisar.

Just want to warn other customers reading this message.

There are 3 experiences for same in same service centre of Hyundai Sharayu Turbhe

In first servicing the diesel was spilled in deivers cabin and no action was taken even after intimation

Second servicing it was informed in writting to change the headlight bulb. When received the car all the parameters were ticked ✔️ but my headlight bulb was not even checked. I had complained to Hyundai and within 10 mins road side safety vehicle came to my residence and changed the bulb. Its about genuinity of the service of other parameters like oil, filters etc

Now the third experience of april2016
I reviewed a call from service engineer for a.c servicing, to which my reply was very clear and also acknowledged by service engineer that not to touch any part of the a.c. Still in the evening when i went to collect the wehicle, they had touched the ac and was billed.

Within 15 days the ac got leaked and had to replace the coil and had to bear expenses of 8300/-

I don't know what was wrong with ac. I wouldn't call it aging as its only 2 yrs and 8 months old verna fluidic. Only 30k km done

When got it replaced and was told while leaving the car that i will not be able to collect the car. I had a worst experience of arrogance and rude behaviour from both service engineer as well as Agm service Mr Louis. I will never get my cars serviced from Sharayu but if this is the scenario with other service centres also. Then i will feel i had taken a very wrong decision by buying two Hyundai cars

Hi Team,

My Name is tamilmani from chennai, i recently bought a Grand i 10 car, i hardly use this car for 3 days only...and i try to use the back wiper on rain it got broked in 5 min...only the plastic holder only running.. due to that the back glass was scratched. ...i am very upset on this.. i dont know how this this happened.. i need a reason and i want replacement on the both.

Thanks.

Vizianagaram,
Dt. 19-5-16.


To,
The sales manager,
Hyundia show room.


Dear sir,
Sub: regarding my hyundia car grand (Auto) car no. Ap31-cu4554 purchased through true value, not submitted papers from you and causing bad service from you.


I mr (D. Kalyan chakravarthy)., resident of vizianagaram, c/o srivari plywoods, ncs road,
Vizianagaram, purchased a hyundia grand i-10 (Auto) white colour car from hundai true value on dated 12/4/16, 2015 model, car no. Ap 31-cu4554, price 511000.00 but you had not submitted any proper documents of the car, it had been happened one month, no proper information such as clearance certificate, original c book etc. Due to no proper papers we went visakhapatnam thrice by hiring taxi, and it casuses so much inconvenience.

I am not so much inconvenient to take the car on the road due to the papers, it is causing very much mentally depression to me while going to any camp with family. So we will keep the car in your vizianagram showroom, handover my cash immediately otherwise we will proceed legally.

The service of your company is very very bad.


Thanking you, yours customer,


(D. Kalyan chakravarthy)

From:
D. Kalyan chakravarthy,
C/o srivari plywoods,
N. C. S. Road,
Vizianagaram.
Andhra pradesh. Ph.[protected].

Copy to all your sales departemts.

Dear sir/mdm.
I have purchase a hyundai xcent car last month (24th april-2016) from himgiri hyundai gurgaon. I have full n final payment on date but i haven, t rcvd my car documents like r. C., insurance, high security number plate etc. And i have some refund of rs. 2364.00. Then i call your dealers show room executive regarding all pendings they all always give me nonsense response (I mean they said me today and yesterday) continue from last 15th days. They have used my car 600 kmtrs. And yes one day they have misbehave with us. Your dealers executives (Mr. Surendra yadav b. M. [protected], mr. Akhilesh asm [protected], mr. Dharmender bhardwaj sales officer [protected]) are very nonsense. Fire to everybody.
I dont want write many more,
Kindly request to you plz take necessary action for himgiri gurgaon and provide me my car paper as soon as possible.

Thanks

Vipin kumar
[protected]

Sir/madam
I brought hyundai i10 in january 2016. I am a serviceman posted outside the my home town so i was unable to get first free service of my car. Today when i went to your service center in yamunanagar (Haryana) they refused to provide me my first free service of my car and behaviour of your manager was so rude.
Please resolve this matter at your end and give me feedback regarding this complaint.

Amit kumar
Contact no - [protected]

Dear concern,
My name is suneet chhabra i have owned a car hiyundai i10 era black colour no. Dl10cg 3582 under finance scheme in october 2015 from hans hiyundai moti nagar new delhi-110015, at the time of purchase the sales man name mr. Amit - [protected] have confirm the insurance of 0 debt but at the time of availing the insurance claim of accidental the insurance came under normal which cost me bill of rs. 10000.00 inr. Also they have to give the foot mats not provided yet. The total cost of car rs.4, 95, 000.00 with cng is the correct cost at that time m still not sure. Kindly look into the matter.
I want my money to be refund and also the same 0 debt insurance policy under my car insurance policy.

Regards
Suneet chhabra
[protected]

It's very unfortunate that i have to write this email to you. Have cmplaint my eon era plus lpg car mileage, given only 14 - 16 kmpl milege on petrol when ac is on an when ac is off then milege got 21 to 23 kmpl. And it has consistently given a mileage of 14-15 kmpl. I allredy viseted in your servis workshop in last week but i am not got servis respectly and satisfied.
I have seen mileage feedback for the same car and most report a mileage.
O plese...


Thank u..

I am constraint to express my deplorable situation regarding part not avaible in your showroom. The erratic working of my car has created a lot of inconvenience. This infact represents a dismal picture regrading your organisation. Hyundai needs no introduction. It enjoys an enviable position in cars. Your company is on culmination but the shortage of parts in your showroom doesn't go well with the reputation and goodwill you enjoy in the market. Hope you will comprehend with us. I hope you will not give a cause of inconvience to your bonafide customer. Do the needful earlier

Thank you

Regards
Sagar takkar
[protected]

There is a problem in central locking system. It is not getting locking automatically as it should be. Grievance :- when i had escalated this problem to your sales executive mr. Raj kapoor (Works in beeaar hyundai), instead of helping me every time he tried misguide me saying that in this model you will have to lock your car by using remote only, it will not get locked automatically.

I bought i20active last april and milage claimed in owner manuel is 17.6km per litre. Now actual i am getting milage of only 8km per litre. On this issue i received a call from hyunadi dealer based in solan name tapan hyundai, they informed me as it is there is no problem in the milage of the car and were not ready to acknowledge the complaint. They started discussing about the road condition and driving skill, which in return i informed them i have been driving hyundai santro also since 7years with mulage of about 15km per litre.
I have been asked to bring the car ro showroom for nothing (For may be further discussion). My request to hyundai is please send your technical team directly to check this issue. I am writing on this board in a hope of any solution from the core team of hyundai.
Along with i would like to raise the issue against the recent free service done by tapan hyundai, before service everything was well and now i noticed one plastic flap under the front driver seat is off, i need help in this matter also.
My overall experience has not been very good since i bought this car, specially with dealer.
Looking forward for your help in this matter

I bought i10 magna 2012 today when i was way to my work steering got jam in middle of traffic and getting EPS light on meter, i was very upset and it was very hard for me to handle situation in middle of traffic, when i reach to car mechanic on that location he was asking to pay 15 to 25 thousand to fix, please help in this case and solve my problem,

i am so upset due to ths incident and we will not purchase any vehicle from Hyundai any more.

Regards
ROHIT
[protected]

Dear sir
I have purchased eon delite+ current reading 8900 km only, reg no mh-19, bj 1223, got the signal eps on dashboard and stearing is become hard, i contacted focus hyndai jalgaon, they haved checked all things and found that, mdps (Motor driven power steering) is short circuited, so it needs to replaced, i have done the same by paying rs 8700/-.
My complaint is how mdps can get short circuited within this short period and i heard the problem from my friends that most of hyundai cars getting the same problem of mdps.
So i request the concern authority to look up this problem (Mdps failure) and try to support the hyundai customers. Rest of the functioning and support of the hyundai cars and service center is fine.

Dear sir / mam,

Pls note that i bought eon - era+ car on 8th feb through trident hyundai - bangalore. Middle of feb i got a feed back call from hyndai/show room regarding performance, i clearly told, while using a/c, car will not move. There is not response from their end.
I had given first service also and informed them. Still it's not good, while using a/c pickup was very slow. Pls. Check and do the needful.

We bought a Hyundai Asta i10 in April and it has consistently given a mileage of 6 - 6.5 kmpl. After multiple mails and tweets made to Hyundai India, we were called to the service station by our dealer- Global Gallerie, Andheri, Mumbai. They tested mileage on an empty highway at constant speed and no brake applied and yet they measured 14.5 kmpl.
This is gross miss selling by Global Gallerie, Mumbai and Hyundai India when they promise a mileage of minimum 10kmpl on city roads.
I have seen mileage feedback for the same car and most report a mileage of 9-10kmpl in city road with AC on. This car has some problem that needs fixing in order to solve the issue, but Hyundai has no time to look into the matter.
Please help.

My car KL 13/AD 1860 got an accident at Thottada, Kannur District, Kerala nearly One month ago. on the next day my car was handed over to KTC Hyundai workshop at Kannur for repair. Every three days I visited the workshop to enquire the present position of repair. the had promised that the car will be returned after 2 weeks after repair. Now they says that the parts are not available. This is not an excuse. I had spent Rs. 10000/-(Rupees Ten thousand only) for hiring a car on rent till this date. Now I am in a position to file a case at consumer court.
Thanking you

Rajachandran U N
Accounts Officer,
Govt.College of Engineering,
PO) Parassinikkadavu,
Kannur 670 563

Mob.Ph. [protected]

Dear sir,

i puchased elite i20 sports few moths back, this is my 3rd hyundai car but it has a big problem while driving in night i light ray appears on windscreen when some light falls from the front.
unfortunately the ight ray is excactly at the height of eye level so very disturbing in driving.this all is due to double tone dashboard.

still and video is attached
kindly look in to it

Hi,

it's very unfortunate that I have to write this email to you. I am making an every attempt to put forth my dismay, disservice & dissatisfaction that you have caused me. Truly, I am really falling short of words in describing my plight. I am totally annoyed with the way I got treated as a customer.

Recently, I happen to buy a car from your dealership with a guarantee that you deliver what you promise. I was sure of this, because I had one of the nicest experience with your service previously when I bought my first car 4 years ago and referred 3 customers to Maithila Hyundai .

However, my confidence in you has been completely shattered due to the recent experience.

Car : I 20 Active
Model S
Variant : Petrol
Registration: MH-01-CD 8980
Sales Rep : Isaq ( always promises to call but does not call back, he was the one to make all the promises and never lived up to a single one)
Sales Manager: Bibuthi ( Never man of his words all the time busy on his phone even if a customer is in front of him)

Even if you have an iota of truthfulness, humbleness & more importantly "Attitude of Gratitude for valued customers" left in you, Do read my below email and action it, otherwise don't just bother...
Here's what I was promised before I showed the interest in the deal and what happened to them...

1. A luring promise of discount of Rs 30, 000/-, I didn't realize it was merely a bait??? what I got was only Rs 10, 000/-.stating 10, 000 is the discount towards the loan taken from Kotak. However the bank charged me a processing fees of 4000/-
2. Your reps vowed to give me the door mats & mud flaps at the time of delivery, which was again overruled.
3. Your not-so-gentlemen sales representatives also showed me "a dream" of "undercoat & Teflon coated", which became a nightmare for me.
4. A discount of Rs 7, 000 or more on extended warranty which again didn't materialize... Forget about the amount, your bragger agents later discounted their own promise and refused to give me any extended warranty under the false pretext of reduction in final price.

With above, it must be easier for you jump on to conclusion on a promise of delivery date - You had no hassles in switching the agreed delivery date from 25th to 27th... while you continued to show your reluctance in taking cognizance of my hassles.

Another example of your outrageous service was when your phone agent named "Sana" called to take my feedback, hoping to get some respite, I shared every bit with her however I fell flat on the face... she never called me back.

Having lived this atrocious experience with you, I wanted to escalate these heights of disservice to your top management. I respectfully asked for contact details of MD, or equivalent, to raise my voice against this unjust, unfair malpractice, however every attempt was made to throttle my voice so that it does not reach to the top, I was told “sir we have been asked not share any contact numbers due to the high escalations and there is no point escalating as the management would not even bother to respond to your call nor email”.

Eventually, I resorted to email and made a way to share my outrageous buying expedition with you... At the moment, I am completely disheartened and therefore, determine to pass a word-of-mouth about this blasphemous customer service to everyone I know, in person or on social networking sites.

I re-iterate that even if you have an an iota of truthfulness, humbleness & more importantly gratitude left in you, please help yourselves in fulfilling the unflinching promises you made before-sales.

Looking forward to hearing from you soon on this.


Crestfallen,


Grenville Vaz
Sr Manager - Mumbai
Tata Consultancy Services
Cell:[protected]
EXT:[protected]
Mailto: Grenville.[protected]@tcs.com
Website: http://www.tcs.com

Hi, i am arvindbhai ajani from surat, gujarat. I have baught new verna hyundai car on may 2014 form the navjivan hyundai, surat, gujarat. My rto passing number is gj-05-jh-6367. My car was completed 2 years.In 2 years i was doing my car service 4 times. At a every service time i was complaint about the car race pick up and about ac cooling pick up. You have also note the my problem record to the my dealer record book.In the hill road and also even the slop road my car has not going to upperside to yet give the race. A my car dealer was no not pay to attention to solve my problem. My car dealer was solve my problem only at service time. After that one week of service i have problem this type.In a 4 time service... My dealer was not solve my problem. I have not faithful of your service nd your dealer.In a 1 week you and your dealer will not pay attention and not a solve the my problem and not a give to the response of my problem so after that i will be taken some action on this problem.

Hi,

I have owned Hyundai i10 2012 model car. On 09-May-2106 while driving steering got jammed and the EPS alarm light on. That time the speed was around 5 KM/hr.
I have stopped the car and engine switched off. After 2 min have started the car again and checked the steering and it was found that steering was working. After moving 500 meters on turn again the steering got jammed.After that one more time it got jammed on the way to the near by service center Popular Hyundai Pala. The service engineers check the vehicle and they said power steering system it working fine.
After that they said that there is no complaint frond and take the car from the service center.

How can i assure it will not got jammed again?.

Regards,
Vinu Abraham
Panthalanickal
Kozhuvanal
Kottayam
[protected]