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I-ON Complaints & Reviews

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Last updated Oct 11, 2022
Complaints 283
Resolved
77
Unresolved
206
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I-ON reviews & complaints page 14

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J
from Varanasi, Uttar Pradesh
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Online Hssc Examination

Address:133001

Respected sir/Mam,

my name is jitender mor. i appeared in hssc online examination for field inspector (store) HAFED, advertise no-06/2016 category no-56. the examination was held on 30/06/2017 in TCS ION digital zone. during examination i faced the problem due to server down. when i clicked for the next question it would take 60-70 sec to go to the next question and when i changed the language of the question it would also...
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Address:500067
Website:customer.i-on.in

I took new broadband connection from ion for 6 months. I paid whole money at a time for these 6 months. Then the issue comes up after 10 days of connection. I called so many times to customer care. Every time they are creating new ticket, but none of the tickets are not resolved. Technicians, customer care whole team is very negligent on customer issues. Please take action on these kind of cheaters[ion] who is eating innocent public money....
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M
Madhusudan Hanchate
from Mumbai, Maharashtra
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Slow browsing speed by i-on broadband in middle of the 1 year plan purchased

Address:Thane, Maharashtra, 421203
Website:i-on.in/loginpage.aspx

Dear Sir,

I have purchased 1 year internet plan from I-On Broadbrand (contact No. [protected])
Username: gv_madhusudan
Last 5 months I have been facing problem of slow browsing speed. I have put complain many times but each time I have been told by the net provider that the govt. has stopped this plan and hence you are getting slow browsing speed and if I want better speed I should upgrade. Please note that I...
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K
Keshav1995
from Bengaluru, Karnataka
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Not listening to complains

Address:Udupi, Karnataka, 576104
Website:Ion.com

I am in MIT manipal and ion provides internet here I have been complaining about my lan not working for past a month and they Everytime say you conpalin has been registered and when I call they say no complain on your name has been registered
When the semester started they said the wire is cut so it will take whole of August to repair so I said nothing but now it's September 15 and no one has come till now and I am tired of complaining...
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Address:400706
Website:www.dvois.com/index.php

Internet doesn't work in the morning and evening time... When i call the customer care they disconnect the line.. And when kept on calling my call was answered after 5.25 sec. On top of that when asked why is the issue being on a regular basis an agent from vashi, sec-14 customer care tells, "aisa hi hoga thode din ke liye, thoda adjust kro" i mean which company tells treat's their customers like this... Gonna switch to you broadband which...
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C
Concern
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Password reset link of atm not working

Address:400076
Website:www.onlinesbi.com/retail/login.htm

I am not able to reset the internet banking password through the atm link that is provided. Every time i try, it shows error..

Also i have requested to send login id and password through post several times which i have still not got..

When will sbi improve its functioning.. Its so irritating to deal..

My account number is : [protected]
Kindly provide me new login id and passwork or atleast...
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S
Snehal Thakur
from Mumbai, Maharashtra
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Mental agony because of pathetic services

Address:Thane, Maharashtra, 400709
Website:www.i-on.in

My name is Snehal Thakur. I am using i-on internet services since 1 and a half year. For the month of june i started getting frequent discontinuation in internet services. I raised complain on 20th june 2016 and that got resolved on 30th june 2016 and for that too I followed up every day. I did not receive any positive response on my complain however I got pathetic customer service who are not ready to help consumer. I was given fake promises...
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T
Tejas Vernekar
from Bengaluru, Karnataka
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Broadband refund/extension not processed.

Address:Pune, Maharashtra, 411057
Website:i-on.in

I am using broadband service by ION. Dvois is the parent company. On 12 March 2016 two payments were made of 1144 each as one was showing unsuccessful. But later both the payments were accepted and when i called the customer care they said they will refund me one of the payment. I have been calling the customer care almost 4 times a week. All i get is a promise that i will get a refund or extend one months service. But that does not happen....
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A
anwar81
from Mumbai, Maharashtra
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No response about my complaint

Address:400043

My self anwar ansari. I had taken a connection of i-on wireless axs company before 3 month now the problem is my connection is not working from last 8 days. I had complaint from last 5 days to the consent company person but i am not getting a proper reply. Every time i call them they always say my technician will be there to solve your problem. Till now date no body has come to solve the problem and they are talking to rude to me and making...
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A
adityasri
from Manali, Himachal Pradesh
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Terrible & Pathetic customer service

Address:Mumbai City, Maharashtra, 400705

D-vois SSV Broadband: Lousy customer service - no internet since 3 days and every time one calls the call center - it takes at least 4 mins for some person (unhelpful and lacking common sense) to come on line. After 4 calls (over 3 days) when I was promised that they would send the Technician; there still is no resolution and no technician! The promptness you show in cutting off the internet before the 1 month expires, is nowhere to be seen...
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W
wazeem
from Mumbai, Maharashtra
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Compliant regarding: shifting of connection

Address:Mumbai City, Maharashtra

User ID : mohammedwazeemn
registered mob no: [protected]

sir
Above mentioned are my used id and reg number, I have requested the ion customer care on 18th of march 2016, to shift my connection from Vashi to Ulwe, as i have shifted my house from vashi to ulwe. They promised me in a day or two their executive will come over here to set the cable and configure the connection. everyday since i used to call them to...
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Aniruddha Sapkal
from Pune, Maharashtra
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Worst service

Address:Mumbai City, Maharashtra, 410209

I have got internet services provided by i-on (Fka dvois ssv) both at my home & office buts service is very really bad.

All of a sudden internet gets disconnected everyday. Even though their engineer attends the problem, it becomes very frustrating to call them every now and then to register a complaint. Also, engineer never comes on time.

Their tele[hone no. Is[protected] at vashi.

My id with...
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H
H Patnaik
from Jamshedpur, Jharkhand
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Fraud e-mail received from rbi of india <[email protected]>

Address:Khordha, Odisha, 751023

Claim

Rbi of india
To:
Undisclosed-recipients:;
Rbi-online.Transfer.[protected]@hotmail.com

[protected]:30


From: rbi of india


The reserve bank of india electronic transfer dept, 6, sansad marg
Janpath, new delhi, h.O. 110001,
New delhi
Our ref: cub/hog/oxd1/2015
Payment file: rbi/id1033/2015/2016
Payment...
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M
mario081054
from Mumbai, Maharashtra
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Broadband internet

Address:400614
Website:i-on.in

Sir;
Have I-On DVois {SSV }, broadband services; just upgraded to 10 Mbps Unlimited (no fair usage); since 4th of March;
Paid full year advance of Rs 11, 640/-.
Receiving speeds of only 1-2 Mbps with a few peaks of little higher,
Have taken more than 200 continuous readings, & made several complaints written & by phone.
NO RESULT
Here are 300+ results
================
http://www.speedtest.net/results.php?sh=7dbb81f9233569b1c42e13eeee113074&ria=0.....
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A
Advocate Himadri
from Delhi, Delhi
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Received mail from cashunit [email protected] using the name of RBI

I received a mail from cashunit r.b.i-online.[protected]@hotmail.com sent to my email id advocate.[protected]@gmail.com containing a letter stating to receive an unclaimed amount and submission of personal information. Now if the mail using the name of RBI is fake then my request to the RBI authority to take step against the unknown sender. Hence it is very unfortunate that some one send mail in the name of RBI and RBI has no security policy to...
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P
Pronit Sharma Chatterjee
from Delhi, Delhi
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Pathetic Customer Service

Address:Mumbai City, Maharashtra

Good morning, The customer service provided by this company is extremely poor. Mr. Gurujeet Singh from the Nerul office is completely useless and disrespectful. I have been using the internet service provided by SSV for a couple of years now but there is no proper customer service provided by the nerul office. It has been more than 4 weeks the wifi at my home is not working. Even after several complaints and paying the bill for...
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K
keshu589
from Bengaluru, Karnataka
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Disconnection of your Internet

Address:Mumbai City, Maharashtra

Sir, We are sorry to inform you that we had applied for a Internet facility of your company in last month, but due to some problems the Internet connection is cut-off because of which we are unable to do our work. We are very much frustrated with all these daily disconnection and giving a call to your call centre and all these hazards. so we hereby request you to please refund our money as we are fed up with all these daily routine...
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M
Manas Janjiral
from Mumbai, Maharashtra
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lied and cheated me

Address:Mumbai City, Maharashtra

On 23rd May 2014 have paid 600/- monthly charges for unlimited internet service for 30 days and got internet connection from "i-on wireless axs" company, Navi Mumbai. and also paid 500 for installation charges. Company person promised me to provide 30 days unlimited internet service. But they did not provide service for all 30 days. Many times there were connection problems so that internet was not working. For that month total 4-5 days...
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A
Ashish Raverkar
from Bengaluru, Karnataka
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Wifi Router purchased but Bill is not given by company

On 26th Jun 2014, I purchased wifi router from I-ON company for Rs. 1500/-, who is providing Internet services through cable in our area, is not providing Bill for same purchase. Requested them, but executives of company informed that we never provide the bills for same kind of purchase. Since Company is mention for 3 years warranty period for this router . We need a Bill to secure the warranty period. Need your intervention for the...
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Address:Gautam Buddh Nagar, Uttar Pradesh

These guys are not returning me my money that I have already paid to them from my credit card. Also when I give them a call they are making fake promises that they would give me a call back but they are never calling me back. Also its more than a month now and I have given so many calls to them but they never tried to help me out. I have even shared my credit card statement with them but they are not listening to me at all. Apart from that...
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