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I-ON Complaints & Reviews

1.6
Last updated Oct 11, 2022
Complaints 283
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77
Unresolved
206
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I-ON reviews & complaints page 6

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M
Mohit Chitte
May 21, 2021
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Internet not working since last 5 day

Internet is not working since last 5 day due to that my work is hamper I got warning letter from office to resolve the issue on priority...
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Mahendracshah
from Mumbai, Maharashtra
May 20, 2021
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Internet not working for past several days

Address: Ion

Past four days my internet is not working...
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Santosh Suryawamshi
May 18, 2021
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No internet

Address: Ulwe, Navi Mumbai

I have raised complaint on 8 may 2021. Since then I have raised many complaints, called local office many times but no one is addressed my internet issue. Last 10 day there is no internet access despite raising multiple complaints and calls. No one visited to check the problem.
I am unable to work due to this. Please help resolving this issue....
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Mansi Shelke
May 18, 2021
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Range issue

Address: Sai nivas room no. 12

Not having range to WiFi from 2-3 days. So kindly considered my complaint and convey as early as possible...
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Lakhani mukund
May 10, 2021
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WIFI issue is still not resolved

Address: Elite enclave , D 1001 , sector 10 , Kharghar , Navi Mumbai 410210

From last 2 days my router is showing red light, tomorrow morning your technician come and check lane cable he saying your cable need to change. He said he will come back with cable at 3 pm then he never came back. Kindly help me out....
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AntarikshR87
May 8, 2021
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No internet from 14th April to till date

Address: HAL TOWNSHIP, Nashik

No internet connection from 14th Apr 2021 onwards. After repeated complaints and communication, neither connection is restored nor money is refunded....
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saqlain shaikh
from Mumbai, Maharashtra
May 6, 2021
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Wifi is not working since last 2days

Address: Thane mumbra

Yesterday evening my router is showing red light, today morning your technician come and check lane cable he saying your cable is damaged because your main source coming from another building, now some maintenance work in this building from here my cable is damaged Your technician has said that you will have to pay only then it will start.
If the problem is not from me, why should I pay
Ion service is very very bad no any response...
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sgb.sachin
May 6, 2021
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Frequent disconnection issues and Customer care number not attended

I have I-ON Fiber connection at Nerul Navi Mumbai. There have been frequent disconnection issues and the solution time is also very high. Also contacting local office doesn't help. The customer care number provided is not been attended. I want a refund of my payment of the remaining amount. I had recharged for 3 months and its still less than one month....
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anlia sabu
May 2, 2021
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Wifi is not working

Address: Concord paradise apartment btm 1t stage maruthi nagal bangalore - 29

Wifi is not working since 2 weaks...
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Ranereshma
Apr 23, 2021
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No network

Address: Rudra ansh, b_wing_205, sector_48, seawood, navi mumbai, plot no_1

There is no network in ion wifi third dot is not coming...
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Manoj Gadipelli
Apr 17, 2021
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Router Connection

Address: B-1 Aryashakti , Rambaug Lane, Kalyan West

Hi,

Mr. Rahul took my router today @1PM he told me he will configure and deliver the same by 3PM. till no response from any one from I-ON.

I work from home. today's day is wasted and also internet is not working....
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Sheetal Karani
Apr 14, 2021
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Very Very bad internet service and very very bad response

Since we purchased there is no single week in which we had to complain two three time.
user id sheetal_26. I want refund...
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Pramod1985
Apr 13, 2021
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Wifi not working since evening.

Address: Nl.5 23 10 sector 3 nerul navi mumbai

My wifi showing los signal....
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Swati Bhangale
Apr 11, 2021
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Network issues

Address: A 603 millennium park sector 25

There was an net issue since afternoon please fix it as soon as possible because I have missed classes and test and there only 12 day left for my boards...
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Rushikesh Katkar
Apr 11, 2021
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Internet fluctuations and not getting proper range of internet after renew of pack

Address: APOLO C.H.S, ROOM NO-1, E-13, SECTOR-25, JUINAGAR

Yesterday only we have changed the internet pack and today we are facing internet fluctuations issues, we are not getting good speed in our bedroom. Previously we were getting good speed in bedroom

Please fix the issue today itself...
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Rushikesh Katkar
Apr 10, 2021
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Renew of package

Address: APOLO C.H.S, ROOM NO-1, E-13, SECTOR-25, JUINAGAR

I am living in juinagar, navimumbai
My pack is about to end today itself and i want to renew my pack, but any customer care is not available to listen to me.
Request you to please contact me
PHONE NO. 91-[protected]...
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Punit Gada
Apr 3, 2021
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Internet speed

Downloading speed of wifi is too slow and my plan is of 15 mbps pr i am not even able to get a speed above 1 mbps so kindly take a note on it....
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Kavana VM
Mar 30, 2021
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Bad Service - Internet is Down since 2 days

Address: Garden Villas, Vijyanagar

Our internet connection is not working properly since 2 days now we are calling the service guy he is not attending the calls even "Chethan from sales Teams is not responding properly if this is the case please cancel our connection we can find better service provider

"Worst Service Ever "

User ID : ION_02661...
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Lokesh1860
Mar 21, 2021
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Not responding whether the refund is available or not

While taking new connection they said to pay 4900rupees for 6 months connection and they set the broadband and with out router. The plan of 6months is 2944. so now i want discontinue to services, but they even not responding properly whether refund is there or not, I dont know even they refund half of amount or not...
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Ankur Kelkar
Mar 14, 2021
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Worst internet speed and service as always.

Address: Mira road East Thane - 401107

Hello,

It's not request at all now. It's high time because I'm completely fade with your internet connection and service. Daily I have suffered with worst net speed. I couldn't even download or upload file approx 10 to 15mb at a stretch. So I just want to disconnect this internet because you just charge for it but never ever give atleast half of the actual plans speed which I have taken. So just resolve the speed issue till...
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