Claimed

I-ON Complaints & Reviews

1.6
Last updated Oct 11, 2022
Complaints 283
Resolved
77
Unresolved
206
Quick Links
Statistics
Share
Contacts

File a complaint to I-ON

Having problems with I-ON?

File a complaint and get it resolved by I-ON customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
I-ON
Customer Service Contacts

I-ON Phone Numbers

Toll free
1800 3018 4357
39
39
Phone
+91 22 6292 5555
31
26
+91 80 45114500
10
19
View all I-ON contacts

I-ON Head Office Address

KHR House,11/1 Palace Road
Bengaluru
Bangalore District
Karnataka
India
560052

I-ON reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohit Chitte
May 21, 2021
May 22, 2021
This thread was updated on May 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working since last 5 day

Internet is not working since last 5 day due to that my work is hamper I got warning letter from office to resolve the issue on priority...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahendracshah
from Mumbai, Maharashtra
May 20, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working for past several days

Address:Ion

Past four days my internet is not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santosh Suryawamshi
May 18, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet

Address:Ulwe, Navi Mumbai

I have raised complaint on 8 may 2021. Since then I have raised many complaints, called local office many times but no one is addressed my internet issue. Last 10 day there is no internet access despite raising multiple complaints and calls. No one visited to check the problem.
I am unable to work due to this. Please help resolving this issue....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mansi Shelke
May 18, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Range issue

Address:Sai nivas room no. 12

Not having range to WiFi from 2-3 days. So kindly considered my complaint and convey as early as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lakhani mukund
May 10, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WIFI issue is still not resolved

Address:Elite enclave , D 1001 , sector 10 , Kharghar , Navi Mumbai 410210

From last 2 days my router is showing red light, tomorrow morning your technician come and check lane cable he saying your cable need to change. He said he will come back with cable at 3 pm then he never came back. Kindly help me out....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AntarikshR87
May 8, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet from 14th April to till date

Address:HAL TOWNSHIP, Nashik

No internet connection from 14th Apr 2021 onwards. After repeated complaints and communication, neither connection is restored nor money is refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saqlain shaikh
from Mumbai, Maharashtra
May 6, 2021
May 6, 2021
This thread was updated on May 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi is not working since last 2days

Address:Thane mumbra

Yesterday evening my router is showing red light, today morning your technician come and check lane cable he saying your cable is damaged because your main source coming from another building, now some maintenance work in this building from here my cable is damaged Your technician has said that you will have to pay only then it will start.
If the problem is not from me, why should I pay
Ion service is very very bad no any response...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sgb.sachin
May 6, 2021
May 6, 2021
This thread was updated on May 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent disconnection issues and Customer care number not attended

I have I-ON Fiber connection at Nerul Navi Mumbai. There have been frequent disconnection issues and the solution time is also very high. Also contacting local office doesn't help. The customer care number provided is not been attended. I want a refund of my payment of the remaining amount. I had recharged for 3 months and its still less than one month....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anlia sabu
May 2, 2021
May 3, 2021
This thread was updated on May 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi is not working

Address:Concord paradise apartment btm 1t stage maruthi nagal bangalore - 29

Wifi is not working since 2 weaks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranereshma
Apr 23, 2021
Apr 25, 2021
This thread was updated on Apr 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network

Address:Rudra ansh, b_wing_205, sector_48, seawood, navi mumbai, plot no_1

There is no network in ion wifi third dot is not coming...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj Gadipelli
Apr 17, 2021
Apr 18, 2021
This thread was updated on Apr 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Router Connection

Address:B-1 Aryashakti , Rambaug Lane, Kalyan West

Hi,

Mr. Rahul took my router today @1PM he told me he will configure and deliver the same by 3PM. till no response from any one from I-ON.

I work from home. today's day is wasted and also internet is not working....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sheetal Karani
Apr 14, 2021
Apr 15, 2021
This thread was updated on Apr 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Very bad internet service and very very bad response

Since we purchased there is no single week in which we had to complain two three time.
user id sheetal_26. I want refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pramod1985
Apr 13, 2021
Apr 14, 2021
This thread was updated on Apr 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi not working since evening.

Address:Nl.5 23 10 sector 3 nerul navi mumbai

My wifi showing los signal....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swati Bhangale
Apr 11, 2021
Apr 12, 2021
This thread was updated on Apr 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issues

Address:A 603 millennium park sector 25

There was an net issue since afternoon please fix it as soon as possible because I have missed classes and test and there only 12 day left for my boards...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rushikesh Katkar
Apr 11, 2021
Apr 11, 2021
This thread was updated on Apr 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet fluctuations and not getting proper range of internet after renew of pack

Address:APOLO C.H.S, ROOM NO-1, E-13, SECTOR-25, JUINAGAR

Yesterday only we have changed the internet pack and today we are facing internet fluctuations issues, we are not getting good speed in our bedroom. Previously we were getting good speed in bedroom

Please fix the issue today itself...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rushikesh Katkar
Apr 10, 2021
Apr 12, 2021
This thread was updated on Apr 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renew of package

Address:APOLO C.H.S, ROOM NO-1, E-13, SECTOR-25, JUINAGAR

I am living in juinagar, navimumbai
My pack is about to end today itself and i want to renew my pack, but any customer care is not available to listen to me.
Request you to please contact me
PHONE NO. 91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Punit Gada
Apr 3, 2021
Apr 11, 2021
This thread was updated on Apr 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet speed

Downloading speed of wifi is too slow and my plan is of 15 mbps pr i am not even able to get a speed above 1 mbps so kindly take a note on it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kavana VM
Mar 30, 2021
Apr 11, 2021
This thread was updated on Apr 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service - Internet is Down since 2 days

Address:Garden Villas, Vijyanagar

Our internet connection is not working properly since 2 days now we are calling the service guy he is not attending the calls even "Chethan from sales Teams is not responding properly if this is the case please cancel our connection we can find better service provider

"Worst Service Ever "

User ID : ION_02661...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lokesh1860
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding whether the refund is available or not

While taking new connection they said to pay 4900rupees for 6 months connection and they set the broadband and with out router. The plan of 6months is 2944. so now i want discontinue to services, but they even not responding properly whether refund is there or not, I dont know even they refund half of amount or not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankur Kelkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst internet speed and service as always.

Address:Mira road East Thane - 401107

Hello,

It's not request at all now. It's high time because I'm completely fade with your internet connection and service. Daily I have suffered with worst net speed. I couldn't even download or upload file approx 10 to 15mb at a stretch. So I just want to disconnect this internet because you just charge for it but never ever give atleast half of the actual plans speed which I have taken. So just resolve the speed issue till...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy