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I-ON Complaints & Reviews

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Last updated Oct 11, 2022
Complaints 283
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77
Unresolved
206
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I-ON reviews & complaints page 5

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M
Mohit Chitte
Jun 30, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
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Service is not good

I am using i on internet since last 6 years... but since 6 years my internet is not working very well... very low speed, sometimes no internet at all, fluctuating speed... i try to complaint there representative but he does not pick up call... there office number always stay not available or wrong ( the number they have given on internet ) ... now there is work from home and i couldn't work very well because of this internet... need to take...
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Mistshakti Puremech
Jun 29, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working since 2 days

Address:nashik, maharashtra

I am using i on internet since last 6 years... but since 2 years my internet is not working very well... very low speed, sometimes no internet at all, fluctuating speed... i try to complaint there representative but he does not pick up call... there office number always stay not available or wrong ( the number they have given on internet ) ... now there is work from home and i couldn't work very well because of this internet... need to take...
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R
ravi73136
from Powai, Maharashtra
Jun 27, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet

Address:NL-2/14/A-7, SECTOR -3, NERUL, NAVI MUMBI

Our internet connection not work properly after recharge the account
number [protected]...
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P
poorocks
from Gurgaon, Haryana
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi router

I am writing this complaint second time and there is no proper fix of the wifi connection issue. My id is pooja_khanna. No body answer the call or respond properly on the issue of no internet access. My router is not working and second light is just blinking. My address is 202 b ranadevi bldg, sector 20, near ram mandir, cbd belapur, navi mumbai-400614...
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H
Hrishi Thombare
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Connection and Service

Address:Flat No 203/B, Ankita Heritage Bld, Chowk, Khalapur, Dist: raigad, Maharashtra, 410203

The connection is never stable, it loses connection every 15-20 mins and I have. I need to work online from Home. and I need to connect with Office PC through a VPN. It requires a minimum speed of 4 Mbps. I have a plan of 8 Mbps.
Connection loses often times while working due to lack of speed. Speed get reduces at 0.5 to 2 Mbps most of the time....
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O
omi shinde
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Internet connection installation

Address:Koparkhairane Navi Mumbai

I have applied for internet connection last week, since one week I am following up on customer care number, no every time they said it will installed tommorow but not yet installed, today I asked Mr Anil, customer care I want to talk to your superior, he disconnected my phone. Not at all happy with your service and this kind of service not at all appreciated, pre installation if I am getting this service then what will be post installation...
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S
Subhajit Majhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wire connection.

Address:Navi Mumbai Ghansoli sector 4 plot number 474 2nd floor 400701
Website:Ion

The main wire connected to wifi is broken down....
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S
Subhajit Majhi
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wire repair

Address:Navi Mumbai, Ghansoli ,400701

Wire has been cut and I am able to connect my mobile with wifi but no data connection is showing....
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Address:CHANDIVALI, Powai

There is no internet from last 12-24 hours. The connection is never stable, it loses connection every 15-20 mins and I have to remove the adapter & start again. No complaints are answered & closed without Customer's consent. When you call on the number the normal wait time is 15 mins. Very poor service....
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R
Rakken30
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working last 1 month

Address:Nerul, Navi mumbai

From may 2021 internet not working regularly.
In Month of May-2021 I raise more than 6-7 times ticket on ion app.
When they resolve issue internet working 1 or 2 days than face same issue......
+1 photos
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A
Arsalan Farooqui
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Los facing in router

Iam facing internet issue from last night red light is flickering in my router who's indiactee los for the wifi it's been 3rd or fourth time this month and no staff of local service provider is responding me with the problem or helping out...reslove my problem for this or else I will change this service to any other provider after my expiry of this recharge.
Nam:-Farooqui burhan
Phone:-[protected]
Customer ID:-Burhan_186...
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S
Shoeb manik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refer connection

Address:Yashodha apt 3rd floor room no 305 amrut nagar mumbra thane 400612

Dear Managment,

This is shoeb manik my customer ID is manik218 & mobile no:-[protected] a member more then 1 year.

I am writing this mail to you to complain regarding references. I had refer to my brother via customer care and went to mumbra ion office for connection the lady after asking its refer so she told us their is no beetel machine available right now it will take 3 to 4 days for installing. Then i had...
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M
Mihir Arjune
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last 3 hr I am facing network issue there is a red light shown in router . & Ion App is not working app shown authentication fail

Address:Koperkhairne navi mumbai 400709

Plz solve my problem...
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S
Sudhir_248
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my internet connection.

Address:SATYAM II,FLAT NO7,, OPP VIJAYA BANK,, R C MARG,CHEMBUR,

My wifi is not working. The red button on the modem is flickering....
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Sudhir_248
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OI am complaining of wifi not working.

Address:SATYAM II,FLAT NO7,, OPP VIJAYA BANK,, R C MARG,CHEMBUR,

Wifi not working. Red button on the modem flickering....
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A
Abdulla Kauchali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi not working

Address:Coral Crest C wing 211 Nerul East sec 23 400706

Wifi not working for the past 5 days. There is no internet connection available. Please look into this matter quickly or we would have to switch to other service providers...
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A
Abdulla Kauchali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi

Address:Coral Crest C wing 211 Nerul East sector 23

For the past 5 days there is no Internet connection in WiFi. The quality has also dropped significantly. Please look into this matter or we would have to switch to other ISP....
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Y
Yash ethics
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid 2400 for new installation cable and he does not started cable

Address:Ulwe sec 19

The owner of ion cable in ulwe sec 19 he took money 2400 for new installation after taking money he does not give us anything he doesn't started cable I can show the screen shot he took money on Sunday till now he have done nothing so this how worst ion is ? This is how you provide worst service if I did not get call tomorrow or I did not get refund I will show this on media what is this you doing how worst iOn is taking money and no work...
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Saaquib Sayyed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Down

Address:Ghansoli, Navi Mumbai

It is so irritating that the ION customer care number is not working, not the freaking app & neither the website.
What kind of an ISP is this???
My office work is hampered, is ION going to pay????
ION sucksssss...
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I
Idris shaikh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and unprofessional attitude

Address:Almas colony, kausa ,Mumbra

Internet not working since 3 days. When raised complaints via app, the ticket was closed without resolution and no update. On calling the customer care was told some major issue in the area. On 3rd day when again called was told fire in the region . Raised again complaint via app. On multiple follow up on 3rd day, the technician came and changed the connector and issue was fixed....
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