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iBall Complaints & Reviews

1.5
Updated: Sep 1, 2023
Complaints 410
Resolved
118
Unresolved
292
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iBall reviews & complaints page 7

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N
navnita laurence
from Mumbai, Maharashtra
Jan 11, 2020
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service not provide properly

Address: Ratlam, Madhya Pradesh

My compbook is in warranty period and after purchased in some time the display has been stop working i send my compbook to ur ujjain service center now it is approx 2 months. But their is no response has given to me from ur service center and from iball company. Service center person told me that part is not came from the company. Ur services are very bad. If you do not take any action on my complain then i have to go to upbhokta forum or...
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Satinath28
Jan 9, 2020
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faulty tablet holder for repair since last 1 month

Address: Donear House, 4th Floor, Plot No. A-50, Road No. 1, MIDC, Andheri (East), Mumbai, Maharashtra 400 093, Mumbai City, Maharashtra, 400093

I had brought an I ball tablet model 4gmoviez on 20th october through flipkart. The tablet stopped working within 2 months o[censored]sage. I submitted the product to the service centre in ahmedabad on December 14 it had call code: [protected]c008. I have never received any update for the product from the service centre.i have been following up with them since last 5-7 days and I am getting a standard answer that they are waiting for a part. Also...
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V
Vidhi Kakkad
Jan 6, 2020
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nano ear wear

Address: Mumbai City, Maharashtra, 400002

Dear team,

I recently purchased the following item from amazon

Order placed: 02 dec 2019
Amazon.in order number:[protected]
Order total: 499.00

Unfortunately the product does not function anymore.

I would like to take replacement for same as i have 1 year warranty.

This is the first time something like this has happened with one of your products.br...
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D
Dhanraj@3537
from Mumbai, Maharashtra
Dec 28, 2019
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wifi router

Address: Mumbai City, Maharashtra, 400102

I have given my router to the service center on 17/12/2019 at cell care ponit, andheri (West). They said it will be replace in 7 to 10 days. Im calling them so they are telling me the product has not been delivered to them for the replacement. As well as the customer support is always busy you cannot talk to the customer service executive. Im waiting for 15 mins everyday to talk to the customer support but every time no answer...
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A
aks9103
from Bengaluru, Karnataka
Dec 23, 2019
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I ball tablet

Address: Ganganagar, 560032

This is regards with iball tablet which i had purchased it on 28th november. Right after 3 days i was facing display issues at the bottom of the tab. So i dropped my itab in one of your service centre on 6th nov 2019. Its very sad that i got to use the tab for 2 days and now i have been waiting for almost 20days for the replacement. Kindly find the attached receipt and also have mentioned the details below. Awaiting your response at the earliest...
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Veeragowtham
from Bengaluru, Karnataka
Dec 22, 2019
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complaining about not servicing of my headset and need of refund amount

Address: 67,Govt Employee Quarters,, Pongaliyur Road,, Veerakeralam,, Coimbatore-7, Coimbatore, Tamil Nadu, 641007

Respected sir,
We purchased the iball product (Listzomania 5) headset 5 months before sir, after 3 months that headset is not working properly... So i visited nearest authorised service center and requested them to service that headset which is under warranty... That service center makes 3 months to product replacement... Finally i got that product there and checked there itself, unfortunately again that headset is not working on...
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As we have approached exclusive cellular services service center, it was said that some card has to be replaced & same has to received from i ball company & it is pending from company end.
It is now 04 months already since we have given laptop for repair on 27th aug 2019 & received on 14th november nothing has been done.
Again the laptop lap given to service centre on 30th nov 2019 & now it is one month no clarity
When...
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R
Rik Nair
from Mumbai, Maharashtra
Dec 19, 2019
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iball earwear base pro in ear...

Address: A-002, Sai Swati CHS, Raj Nagar, Achole Road, Near Ganesh Temple, Nallasopara East. 401209, 401209

I bought the headphone through amazon on 7th october. Suddenly after 30days of purchase product stopped working. Hence i have spoke to a amazon executive regarding to my earwear issue & he guided me to get in touch with iball cust service center. He did provided me with the number & address for the service center in vasai. Post that i have visited the service center personally and submitted the product on 11/11/19. The executive at...
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S
from Mumbai, Maharashtra
Dec 19, 2019
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no replacement / repair in given time

Address: E/104, Greenville chs,. Sanghvi garden,. Manpada road,. Sagaon, Thane, Maharashtra, 421201

Sir, i visited swap enterprise kalyan rated 25/11/19, and my wireless-n router 300m which was not working and in warranty period
Abv office promised me to repair or replace withinin 15dys but still no information frm office abt same.
In last 10dys i visited 3times in abv office, two attandnt lady always speak all customer come aftr 3/4 dy or call on phone before come. But ph no of given receipt i. E.[protected], it's nobody picking...
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B
Boomsrv
from Durgapur, West Bengal
Dec 17, 2019
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delay in repair of laptop

Address: Raikatpara inside lane beside canara bank., 735101

I have submitted my iball compbook aer 3 laptop in my local iball customer care on 2/12/2019 for some display related issue.
Today it is 17/12/2019. Till date my problem is not solved. Even job sheet is not provided.
When i asked them about the cause of delay they told company is not replying to them.
Submitted my laptop in mishra brothers, jalpaiguri, west bengal
Pin-735101
I want my laptop to be completely...
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C
ct94
from Ahmedabad, Gujarat
Dec 13, 2019
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iball router not replaced since 1 month

Address: 400080

Submitted my router in thane service centre on 5th nov and still not received my router.
Its been more than a month but there is no update on when will i get the replaced router.

Ticket number - ibcc145579
Callcode - [protected]c004

There is no response from service centre, customer care is busy all the time and call is disconnected automatically after 10 mins. Also there is not revert on email....
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C
ct94
from Ahmedabad, Gujarat
Dec 13, 2019
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iball router not replaced

Address: 400080

Submitted by router in thane service centre on 5th nov and still not my router.
Its been more than a month but there is no update on when will i get the replaced router.

Ticket number - ibcc145579
Callcode - [protected]c004

There is no response from service centre, customer care is busy all the time and call is disconnected automatically after 10 mins. Also there is not revert on email....
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R
RavisankaraReddy
from Chennai, Tamil Nadu
Dec 11, 2019
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iball slide elan 3x32 tablet with motherboard issue

Address: 560016

I bought the Iball slide elan 3*32 from Amazon on 17th August, 2019.

I have not used not even 2months and got this issue, not able to switching on.

I handed over it in one of the iball service centers on 10/10/2019. As of today iball is saying that still searching for parts.

Call order number: [protected]
Serial/IMEI No: [protected]

If the product is not in production...
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U
User of gmail
from Mumbai, Maharashtra
Dec 5, 2019
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iball tw101

I have bought iball tw101 from amazon it is in warranty period but now one speaker is working both the earbuds connect to phone but the sound comes from only one i need it solve because i bought it in the montb of october 2019 and now it is december 2019 it has 1 year warranty i need my issue resolved by you it is buyed from amazon.in please i expect my issue resolved from the iball...
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T
Tharun Burra
Dec 5, 2019
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iball bluetooth sporty headset

Address: Mumbai City, Maharashtra, 400093

I have bought headset of iball company but they didn't even work for 2months and no physical damage has been done. On 21.11.2019 i have given them for replacement from that day i was trying to contact the customer support no one responded they kept in hold once for 18mins and call used disconnect and i have emailed them twice no reply from them i have tweeted them no one responded except retweets it's been 2 weeks no response from the company...
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J
jarus bacalso
from Mumbai, Maharashtra
Nov 29, 2019
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router delay in replacement

Hello,

I went to service center in ambernath east, they checked the router and handed over a receipt said call after 10days and max time is 20days.

My concern is if you have center get the stock available, customer don't have to wait for longer period.

I called they are saying strike is going on with in iball employee hence it will be delay....
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F
firoz7183
from Mumbai, Maharashtra
Nov 28, 2019
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product sales

Address: H 1904 Green Park, Mumbai City, Maharashtra, 400053

I have bought i ball laptop (Serial number :[protected] from amazon before 6mths ago...

First i used for some days it got keyboard issue i give it to service centre they took 2mths for repair and give back. Again 15days used again got problem now already submitted for repair before 2mths ago still they are telling we are waiting for parts they are very fraud guys everybody giving another number..

Till today...
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D
divya george
from Patiala, Punjab
Nov 27, 2019
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service centre not responding..in possession of laptop for 3 months

Address: 38, Bafna Centre, 2nd Floor, S.M.Road, Above Sangeetha Mobile showroom, Jalahalli Cross, Bangalore, 560057, Bangalore, Karnataka

I had gone to the service centre in jalahalli cross - r d communication authorised karbonn service centre for a charger for my laptop. They after a delay of 15 days gave me a charger but when i connected it the laptop started heating up and did not switch on, later i realise they gave me wrong voltage charger. So i went to them with my laptop, as i study in maharashtra and i had my flight that day i had called them in the morning and told...
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R
Rupak1978
from Mumbai, Maharashtra
Nov 18, 2019
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I ball booster 5.1 bth

Address: Katra Maqbool Ganj, Lucknow, Uttar Pradesh, 226018

I had purchased i ball booster 5.1 bth on 04.11.2018. I have some problem its item last two month. Then i registered a complaint regardig issues.

My complaint/ticket number is [protected] date 05.10.2019.

Even afte 45 days, there are not resolve my complaint.

I talked to lucknow service centre then informed us that it will take 10 more days for the goods/part to arrive.

I am...
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Chinmay Doshi
from Mumbai, Maharashtra
Nov 18, 2019
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iball bluetooth earphone sporty

Address: Mumbai City, Maharashtra, 400101

Hi. I had purchased iball bluetooth sporty earphone, in october 2019, and on 1st november 2019, it stopped working, so i submitted the product at mobile care service, borivali, mumbai on 2nd november 2019.

Today its 18th november 2019, and after speaking to customer care seniors and dropping 3 to 4 emails, they have not yet provided me with replacement of product.

Its useless service and pathetic customer care...
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