iBall Complaints & Reviews

Sir, i visited swap enterprise kalyan rated 25/11/19, and my wireless-n router 300m which was not working and in warranty period
Abv office promised me to repair or replace withinin 15dys but still no information frm office abt same.
In last 10dys i visited 3times in abv office, two attandnt lady always speak all customer come aftr 3/4 dy or call on phone before come. But ph no of given receipt i. E.[protected], it's nobody picking up.. And its switch off frm yestday
Waiting fr reply

I have submitted my iball compbook aer 3 laptop in my local iball customer care on 2/12/2019 for some display related issue.
Today it is 17/12/2019. Till date my problem is not solved. Even job sheet is not provided.
When i asked them about the cause of delay they told company is not replying to them.
Submitted my laptop in mishra brothers, jalpaiguri, west bengal
Pin-735101
I want my laptop to be completely repaired as soon as possible.
Kindly help and solve my problem.

Submitted my router in thane service centre on 5th nov and still not received my router.
Its been more than a month but there is no update on when will i get the replaced router.

Ticket number - ibcc145579
Callcode - [protected]c004

There is no response from service centre, customer care is busy all the time and call is disconnected automatically after 10 mins. Also there is not revert on email.

Submitted by router in thane service centre on 5th nov and still not my router.
Its been more than a month but there is no update on when will i get the replaced router.

Ticket number - ibcc145579
Callcode - [protected]c004

There is no response from service centre, customer care is busy all the time and call is disconnected automatically after 10 mins. Also there is not revert on email.

I bought the Iball slide elan 3*32 from Amazon on 17th August, 2019.

I have not used not even 2months and got this issue, not able to switching on.

I handed over it in one of the iball service centers on 10/10/2019. As of today iball is saying that still searching for parts.

Call order number: [protected]
Serial/IMEI No: [protected]

If the product is not in production why Iball is selling online and Amazon is allowing to sell such false products to customers.
This is misleading customers with false products.

And the Iball customer care[protected] is worst which I saw in my lifetime and no one give proper response.

after looking all this hectic experience with Iball from past two months I don't want any such products from Iball and I am expecting refund my from Iball.

I have bought iball tw101 from amazon it is in warranty period but now one speaker is working both the earbuds connect to phone but the sound comes from only one i need it solve because i bought it in the montb of october 2019 and now it is december 2019 it has 1 year warranty i need my issue resolved by you it is buyed from amazon.in please i expect my issue resolved from the iball

I have bought headset of iball company but they didn't even work for 2months and no physical damage has been done. On 21.11.2019 i have given them for replacement from that day i was trying to contact the customer support no one responded they kept in hold once for 18mins and call used disconnect and i have emailed them twice no reply from them i have tweeted them no one responded except retweets it's been 2 weeks no response from the company they sell low quality products which is a big hectic thing for customers for replacements

Hello,

I went to service center in ambernath east, they checked the router and handed over a receipt said call after 10days and max time is 20days.

My concern is if you have center get the stock available, customer don't have to wait for longer period.

I called they are saying strike is going on with in iball employee hence it will be delay.

I have bought i ball laptop (Serial number :[protected] from amazon before 6mths ago...

First i used for some days it got keyboard issue i give it to service centre they took 2mths for repair and give back. Again 15days used again got problem now already submitted for repair before 2mths ago still they are telling we are waiting for parts they are very fraud guys everybody giving another number..

Till today not get my laptop they are telling waiting for parts...

I had gone to the service centre in jalahalli cross - r d communication authorised karbonn service centre for a charger for my laptop. They after a delay of 15 days gave me a charger but when i connected it the laptop started heating up and did not switch on, later i realise they gave me wrong voltage charger. So i went to them with my laptop, as i study in maharashtra and i had my flight that day i had called them in the morning and told i will come but no one opened the shop till 12 pm. The person who works there told me to give laptop to nearby shop and they will examine it. Later they examine and realized it short circuited. Last month when i returned to bangalore i called them to ask but the lady there whom i corresponded with does not work there anymore and the main guy always tells he will call back and then he does not pick or call back.

Basically i paid 1500 for charger, got my laptop spoilt and now have nothing. No one seems to respond. My house in bangalore is 35 km from the service centre and i have gone there 3 times, until they tell me what is with my laptop i cant invest my time and mmy money into getting the laptop. I hope some solution can be offered because this is customer harassment.

I had purchased i ball booster 5.1 bth on 04.11.2018. I have some problem its item last two month. Then i registered a complaint regardig issues.

My complaint/ticket number is [protected] date 05.10.2019.

Even afte 45 days, there are not resolve my complaint.

I talked to lucknow service centre then informed us that it will take 10 more days for the goods/part to arrive.

I am very upset with this device. So i request you please provide me a new set (Replacement) or credit note/d. O.

Thank you.

Hi. I had purchased iball bluetooth sporty earphone, in october 2019, and on 1st november 2019, it stopped working, so i submitted the product at mobile care service, borivali, mumbai on 2nd november 2019.

Today its 18th november 2019, and after speaking to customer care seniors and dropping 3 to 4 emails, they have not yet provided me with replacement of product.

Its useless service and pathetic customer care of iball
No one claims the responsibility and no concrete solution is provided.

Ultimately customer is the one, who suffers.

I purchased a tab z pro on 5/10/2019 but it ge problem i had given it to serveice center jaipur but no answer.. They said that part id painding but no time period,, my work is getting hurdle but no answer..
: jaipur service centre staff also said me that i can go to consumer court they dont bother.. They also said we dont bother cosumer rights and all these fundas
[protected] complaint code

Also i have mail my problem to following mails:

Ankit. [protected]@inspirisys.com

Mukesh. [protected]@inspirisys.com

[protected]@iball.co.in

My i ball m500 laptop is not working. Laptop is in warranty period. I need a help to solve my problem there is no service center near me. I need a help to send someone to repair my laptop or suggest some address of service center near me. I request you to take some strict action on my complaint. I search so many service centers near me but there is no response i get from them. The customer care service number is also not working i call so many times on it.

Dear sir/madam,

I had purchased i ball booster 5.1 bth on 04.11.2018. i have some problem its item last one month. then i registered a complaint regardig issues.

My complaint/ticket number is [protected] date 05.10.2019.

Even afte 38 days, there are not resolve my complaint.

I humbly request you that follow up this matter and please resolve this problem as soon as possible.

Thank you.

I have buy the i ball headset product 3 month before, it costs 800rs within 90 days it is not working... I having one year warranty period... After i giving in service center in coimbatore...30 days gone, till no response, they are rude behavior... Please consider my complaint and take severe action on iball company and corresponding service centre...

Dear sir,
I purchase I Ball Music Flow Head phone 4 January 2019. There is a problem with headphone. I have given to it IBall Service Center MP Nagar Bhopal. it has been 2 to 3 months past. But my Head is not repaired I went there so many times but they unable to return my head phone. I humbly request you to kindly get my headphone back or repair it.

I have given my laptop compbook m500 with serial number[protected] to the kolkata chandi chawk service centre inspirisys solution limited nearly 2 months ago. Everytime i tried to check with them, the rare moment when the service centre actually pick up my call, they said they haven't received the part required for repairing. They asked me to contact the service centre. So did i, more than once. The customer suppprt executive being unable to give any resolution told me to email the customer support, so did i twice, none of the time i get any reply from them. Now what, what else could i now do?

Sir,
This is so embarrassing to drop you this mail in reference of the products provided by the company I-Ball. I am providing the detailed information in the following link: https://www.amazon.in/gp/css/summary/print.html/ref=oh_aui_ajax_invoice?ie=UTF8&...⇄

The above mentioned item did not last for few days even and it died.
Case 1 : I BALL customer care numbers are not received
Case 2 : Quality product is vulnerable
Case 3 : Service centers are shut down
Case 4 : Customer satisfaction level 0
Case 5 : No assistance provided after sales

thereby, in this reference request you to kindly approach me via mail or contact me on [protected] . The product is lying dead at my place and need immediate repair. Kindly assist me in this regard.

Regards,
1st time I Ball user
Ronald Solomon

(Highly disappointed)

I submitted my iball ZPS281 smps to Calicut service centre, They closed the centre without any notice and when i called they said they have given the product to cochin, then i called cochin, they said they shipped to mumbai, when i mailed the mumbai customer care they are saying after 3 months that the item was already picked up by me and they closed the complaint, the fact that the service centre in calicut is non existent and i even havent been contacted by them for delivery of my product reassures the fact that they have stolen it
Their customer care is a joke and always says busy, and also says number doesnt exist