Ibibo Group / Goibibo Complaints & Reviews

Booked through you in fern residency in rajkot. On 4/7 for 2 rooms. Money paid by card & confirmed. Till midnight, rooms were not allotted & denied. Finally after a lot of hassles, got the rooms past midnight. Goibibo could not be contacted. Never again anything through your portal, cheating by goibibo, extremely bad experience & find this portal very very unreliable. How on earth you can let your customer go through such horrible experience?...

Was subscribed with ibibo.com and i had an email account with them. They discontinued their email service and hence my email account has also been discontinued. I want to complaint about my data lost which was stored in my emails, i also had some useful and important emails which was needed for future use. I would request you to lodge my complaint and tell them to provide the data that was in my email account. I hope for some required action...

I had try to booked a ticket on dated 30.06.2019. In this case, payment done and show error then after come to homepage but balance had deduct 1, 445.00/-. Again i try, as same to last attempt and deduct again 1, 445.00 and train ticket didn't come.
Till now balance has not come as deduct 1, 445.00 + 1, 445.00.
Ref No. [protected] &[protected].
Plz take matter seriously and do response as soon as possible.
Regards,...

I have travelled to prayagraj dated 18 and 19 june and at gorakhpur dated 20 and 21 june and duly filled business traveller with company name, address and gstn but when completed the trip invoice not showing gstn details for both bookings. My booking id were htldslwkur and htlb2m8hac. There is no way i can connect to goibibo officials or write to them there is no option in their website or app or toll free numbers all are misleading....

I booked 20 days stay with oyo 2379 nahar heritage hotel in bangalore via ibibo group (Online booking), ibibo charged my credit card $197.92 for the reservation and i received the confirmation. Every looked fine until i tried to check in on july 1st, and i was told by the hotel that they didn't have my reservation and they couldn't do anything about the reservation. So i tried to contact ibibo several times, but no answer. This is a fraudulent....

Sir, I booked hotel from Goibibo but very worst and many bugs so I contacted them multiple times and after they said we will forwarded to management team but still not refunded my money. I sent them with proof. Very bad. That room find whiskey so we shocked and many bugs so we contacted goibibo with proof but still not refunded. I want my full money. Please help me. Booking ID: HTL6582G85...

I had made a booking for three rooms for 6 adults and 3 children for our stay in mount abu through goibibo in hotel golden berry for two nights i. E. 13th and 14th june 2019. Upon reaching the hotel at around 1 pm we found that the hotel does not have any collaboration with goibibo and the hotel has filed an fir against goibibo as they have on their own put golden berry hotel in their portal. When i called on the number provided in booking...

I have booked ticket by ibibo from ald to ndls on 6th june and date of travel is 15th june 2019, at the site of irctc the ticket price is 980 rs of third ac, but goibibo charged me 1625rs.
Explain why your cost is too much more than irctc.
And you have to return my money of two tickets is 1290rs.

Goibibo booking id - trna1jahure1vl
Goibibo invoice id-trti5193564...

I have been trying to connect with the customer care form last 2days but i have not received any proper response.
I tried booking ticket on 29th june but the booking got failed. Still my money got deducted.
I have be tryong to connect regarding the above issue the response is very poor. My 12000 rs. Got deducted
I am waiting for there reply on their chat support from more than 1 hour but have not received any reply....

Hi,
I am book the hotel and paid the amount.,
But at the time of chackin in hotel (Night 11 pm) are inform me they are not gating any confirmation. Again i am paying rs. 1000/-. After that hotel are provide the room.
I request to you please do the needful,
Otherwise i will complain against the company.
Booking id - htl3d9h7ey

Regards
Susanta dey
[protected]/[protected]...

Sir, i am hotel booking 29.06.2019 aksh residency ranchi[protected] to[protected]. My debit card x5230 used on ecom at ibibo group gurgaon gurgaon in for rs 5867.00. But not confirmed hotel eticket. Please help me my phon number [protected].. Confirm my hotel eticket. Or my cash 5867.00 back my bank a/c. My booking confirm, other rs5867 refund my account. Ibibigay toll free number not connected....

I had booked flight ticket in jetairways from madras to mumbai. But that flight has cancelled due to the airways was shutdown. It have passed 60 days and even i was cancelled the ticket before 55 days still i'm not getting my refund. Still my refund is in process. I was received one message from your side within 45 days from the cancellation you can get the refund but it has passed more then that.

Pnr no:ethhrb
Flight...

On 12th june 2019, payment deducted from my credit card but booking not done in ibiza fern resort, shared all details in [protected]@goibibo.com, but still no refund received or any confirmation received. Whenever i contact customer care every executive asking for details but no progress. Already 10 emails done but no feedback. 1st time i m facing this kind of issue. Goibibo cannot handle customer proficiently. Already shared my statement with...

It is so upsetting that i made booking with goibibo.com. My whole journey, effort of having peaceful holiday, our money, and surprise trip to my husband has been ruined. I really thank you goibibo. I am highlighting below points about my wonderful journey on 23rd june 2019 from nainital-delhi (Pnr:74zub7sp):

1. Bus was booked from nainital-delhi, where they had to drop us from nainital to kathgodam by taxi at 8:00 pm. Hell...

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Hotel classic,

Every day they shifted to other room.ac was not working, bathroom cumod switch was broken etc etc

You...

The above flight was scheduled to take off at 18:55 and ended up leaving Mumbai only some time after 2100 hours.

I had a connecting train to Dehradun (nanda Devi Express) leaving at 23:45 from NDLS which I missed and had to take a Uber ( I was accompanied by my 22 year old daughter, so very risky) to Dehradun as I had to reach Dehradun by 5:30 a.m. on the 14th June.

Very disappointed in the service....

I tried to book a ticket from delhi to istanbul in 22nd march 2019 using my credit card. The goibibo site deducted an amount of inr 32, 234 from my credit card. The transaction number for authorisation of payment is[protected]. The billing of transaction by goibibo to my american express credit card is [protected]. I didnt recieve a flight ticket & the above amount has not been refunded back to me. I have been trying to desperately call goibibo...

Hi,

My name is Amrutha MP, and I have booked a flight ticket last 27th (27/05/19) from Silugiri to Calicut. I got a onestop flight at bangalore. Since my flight from Silugiri to Bangalore was delayed I was unable to catch my connection flight from Bangalore to Calicut. Hence I cancelled my flight with the airlines from Silugiri Airport. The airlines have refunded the amount to Goibibo and from Goibibo i haven't received any...

I have made a booking from goibibo. I was trying to book the hotel for june first week (Sat and sunday) and ended up paying for july first week (Sat and sunday). I reached out to goibibo team and requested them to make the changes and if required i will pay the extra amount as well. Goibibo team has rejected the request and said it non-refundable and they need to escalate this to senior team to change the booking dates. Its been 23 days now...

Goibibo booking id : htlqgaascu
Hotel booking id :[protected]

I made a booking for hotel pema yangsel at paro, bhutan on 18th may 2019 for 2 rooms 2 nights for 20th and 21st june, 2019 through goibibo and made full payment on that day only.

When i reached the hotel with my family on 20th june 2019, they denied the booking and said they can allow only on making full cash payment again.

I...