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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 10

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R
Rajana Divya Rajya Lakshmi
Jan 15, 2023
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Uid (267011)

Dear Customer, your credit request is declined. UPI Ref. no.[protected] ICICI Bank.
I have tried self transfer but it's not happening, i m not receiving money from any other banks as the sender's bank is showing as the bank isn't responding to take accept money. I need to pay credit card bills within 2 days. I have kept multiple mails but i didn't get any response back. Please make sure to get the fastest resolution possible....
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H
HERAMB MAYUR NAIK
Jan 11, 2023
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Redemption of icici money multiplier bond-0898-MMB- THREE

Address: House 61,Sr No 178/6, near ganpati temple , sambhajinagar, akurdi

Redemption of icici money multiplier bond-0898-MMB- THREE

We bought the ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998, whose face value was 4000.Its redemption date is[protected], as given on the certificate. what's the current status of the bond and procedures for redemptions

Also, the current status of it and the procedure to get the money

BOND DETAILS:

BOND HOLDER NO:4252-831br...
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On January 4th, 2023, Rs51000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG". Per ICICI customer service, it is assumed to be auto-debit transaction and I am advised to contact branch manager where I opened my account. Google search on this code "ADTPSLSIPG" several ICICI customers faced this issue and not sure why ICICI bank cannot resolve the issue (prevent fraudulent transactions).
Very disappointing!!!...
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S
Shivamkkalra
from Roorkee, Uttarakhand
Jan 4, 2023
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Wrong Fund Transfer Complaint

Address: Ltd, 5/4 Purwavali, Opp. Petrol Pump, Dehradun Road, Roorkee, Roorkee, Uttarakhand, 247667

Dear Sir / Madam,

This is in regard to the Online Fund transfer from my Savings A/C No XXXXXXXX299 mistakenly transferred into AXIS bank UPI ID - [protected]@ybl on 23 Nov 2022
I reported the transaction immediately and I have been told I get the amount back in 40 Days. I got the SR NO[protected].
After 30 days, I contacted again to customer support, and I have been told the Request had been closed as the beneficiary...
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Today (on 2nd Jan, 2023), I got deducted 1899Rs thrice in a row, without any prior notification to me, for some thing called PPL/WPP renewal policy. What even is this policy? How do I get out of this and get a refund for this? I don't remember using this service ever. Can ICICI atleast send an email before deducting 5697 Rs from my account?...
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B
bhavik.devdhar
from Mumbai, Maharashtra
Dec 20, 2022
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ICICI Bank Fraud Transaction via ADTPSLSIPG__000000016003

Address: Thane

Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2022 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different...
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C
Chandrasekaran Ramadurai
Dec 15, 2022
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Redemption of ICICI Money Multiplier Bonds issued in 1998

Address: JP Nagar Bangalore
Website: icici bank

We had invested in 1998 in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/-. It had fallen due for redemption on 5th december 2022. But it was issued by ICICI Ltd which had now merged with ICICI Bank, and the bank branches are not collecting the certificates for redemption. Please help in getting the bonds redeemed. Kindly advise where the originals need to be submitted...
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N
Nilesh Lande
from Pune, Maharashtra
Dec 5, 2022
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ICICI not crediting rewards point which are still pending to credit on my account

I'm using ICICI bank coral credit card,
and despite having many other credit cards I prefered to use icici coral only due to rewards point benefit,
But this year my total 9187 rewards point is pending to credit on my account including last month's statement point i.e 3578 for which statement was generated on 14th Nov 2022,

I called customer care many times every time they give new timeline like in 3d, 7d it...
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D
DivyaDMmmm
from THANE, Maharashtra
Dec 1, 2022
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590 rupees deducted without notification

Website: [email protected]

My Name is Divya Suddenly 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~of Bnk BFlo~03Nov22~61e335a~3f3 without any notification. I was emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose?
I keep some monie for emi. Without any notification how can deduct the money?
So bad servise by icici...
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A
Ansh32
from Delhi, Delhi
Dec 1, 2022
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Credit card emi issue

Address: CICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Tel : +91-265-6722286 CIN : L65190GJ1994PLC021012 Corporate Offi

Hi Team,

This is to inform you that i have been charged money twice, not even twice but i have been paid money double in every month, like to nobody had stopped my second emi though it should have been stopped in april but left with double emi's, as i have purchased the lg TV in march and i returned it because it had some technical issues then merchant refunded the amount my account and but started the emi though it supposed...
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G
Geetish
from Delhi, Delhi
Nov 30, 2022
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Dcard fees of 706 RS

I am the a/c holder of icici bank from last 5 years
Now they have charged 706.82 rs under category dcardfee
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Please refund me my money, This is fraud...
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S
Shaz1234567
Nov 22, 2022
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001101088624 Account Frozen without a reason

Address: Andheri West, Mumbai

Hi,
I applied for a NRE and NRO account with ICICI Bank in July, after a lot of hassle they opened it around September, only to freeze it in October. That, too, without any reason.

Since 23-Oct I am sending them email and calling the relationship officer, Akansha Dahiwale, of the Andheri (W), Mumbai, branch, but they haven't been able to give me any reason as to why my account has been frozen. Nor have they un-freezed...
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N
Nishant Bist
Nov 19, 2022
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Unnecessary deduction under surcharge MCC 4112

My account has been deducted from my ICICI bank savings account four times stating "surcharge dt:16/11/22 MCC 4112". Why? IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
I request you to kindly revert my money and check this matter.
I have checked online and there are so many complaints on the internet regarding the same issue.
Please help, and also...
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T
Thebotnets
from Patna, Bihar
Nov 15, 2022
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Re:- ICICI Bank Amazon pay reward points are on hold

Website: Amazon.com

Hi Concerned Team,

I did some shopping for my relatives and friends during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 8679 reward points are on hold for being...
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M
Mohan govindaraju
from BENGALURU, Karnataka
Nov 3, 2022
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Cash transactions charges

Address: Kormangala

ICICI Bank — Complaint about CashTxnChgs-Branch-sep22-GST

Mohan G
Icici bank kormangala
Ac number:[protected]

Hi,

I am ICICI account holder, October'22 month my account got deducted as "CashTxnChgs-Branch-sep22+GST" charges.

27 oct'22 - Rs 2069.43 and 29 oct 22- 290.55

I didn't receive any message or alert from ICICI. When I checked my account statement....
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S
Sridevi Ramachandran
from Coimbatore, Tamil Nadu
Oct 31, 2022
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Dcard fee of 706.82 deducted without my knowledge

I'm an ICICI account holder since 2019

I was deducted 706.82 from my account on 28th October 2022 without my knowledge and also an intimation.

Why would the bank deduct the amount from my account silently without even giving an intimation atleast.

Who gave icici the right to deduct amount without my concern.

I want my deducted amount credited to my account.

Isn't it...
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S
sanjay11422
from INDORE, Madhya Pradesh
Oct 29, 2022
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Amazon Pay ICICI Credit Card Reward Point on Hold and Card Get Block

Address: [email protected]

Hi Concerned Team,

I did some shopping for my self last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my self need or collection. Now in the same context around 16683 reward points are on hold for being a loyal...
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N
nirgh2001
from Kolkata, West Bengal
Oct 28, 2022
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Fraudulent multiple cash deposit charges

Kindly revert by email only soon no calls.
I am writing from registered email.

There are multiple cash transaction charges on ICICI saving account[protected] for sept 2022, request you to kindly revert the latest cash transaction charges of 708/ else have to take legal action.

PFA bank statement.

Kindly revert by email only soon for clarification.

6 06/10/2022 06/10/2022...
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D
deepali Awate
Oct 21, 2022
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Unable to login

Unable to login to net banking
User id is blocked or disabled due to security reasons....
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P
Pahariya
from Delhi, Delhi
Oct 20, 2022
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UPI transaction failed but amount was debited from my account but merchant not received

Website: Eazypay

Name: Hemant pahariya
Email :[protected]@gmail.com
Date of transaction:10/10/2022
UPI reference no:[protected]
UPI to merchant I'd :[protected]@icici
Amount of transaction:510 RS...
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