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ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
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14309
Unresolved
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ICICI Bank reviews & complaints page 9

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S
SinghShubhamK
from Nashik, Maharashtra
Apr 7, 2023
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Total available balance shows negative.

My account shows ₹ -1418 balance why is that?
Available balance shows ₹ 146.47 and total available balance is in negative.

I received a refund of ₹747 from the Grow app.
And now the balance shows ₹ -671.04

Please help on this matter and refund me the amount of money which is in negative....
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S
sunil0315
from Kalyan, Maharashtra
Apr 5, 2023
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ICICI Bank dp chgs till feb 22

Hi Team,
Myself Sunil Adichwal, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I want complete refund ....
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D
Dhruv Suthar
Apr 2, 2023
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Janmitra Card Online Recharge

I did online recharge of my Brts janmitra card of INR 400 as I do recharge my Brts card by using google pay regularly. The transaction showed successful but ICICI bank did not credited the top up balance in my card. I went to the nearest Brts station and asked for balance enquiry and they showed that no money was added to the card. So where did my INR 400 go? It’s not showing in my card balance at ICICI website and neither i got any sms...
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R
Rohildesai
Apr 2, 2023
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Nach ad rtn charge of bnk bflf

From last couple of weeks I am observing that my money is being deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Also, all my EMI is being auto debited on the due date and still the NACH rtn charges are being applied to my account

Hence, I called...
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G
GopalTulsyan
Apr 2, 2023
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Online Transfer of fund to PPF account

Hello,

I am getting the below error while transferring amount to my PPF account linked with ICICI bank.

Transaction with reference ID [protected] has failed during processing, due to Transaction not permitted.

Best Regards,
Gopal Tulsyan...
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A
Akhil219
Mar 31, 2023
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DMC charges debit issue

Dear ICICI,

I have an salaried Account No:[protected] Linked to Mobile No:[protected]

An amount of 826 rupees has been deducted from my account as (Dmc/Xxx dp chgs till FEB-23)on 30-march-2023. I have used my demat account only once that to earlier days as representative said account should be used to transaction of minimum amount with 1000rupees so i bought some stocks in delivery and i kept in my portfolio.br...
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S
Starone
Mar 27, 2023
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ECSRTN Charges

I am Saravana, i have taken LIC to policy and my monthly premium gets deduct 15th this month i have not maintained minimum balance on time. icici have charged me ECSRNT charges in this month. Without any information 590rs is detected from my account.
Please solve this issue....
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M
Marie Sonna Ngaihte
from New Delhi, Delhi
Mar 27, 2023
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Deduction of money from nach ad rtn charge of bnk bflf

Address: Gurgaon

My account has been deducted 3 times with Rs 36, 433 and 310 in the name of nach ad rtn charge, total Rs 779 has been deducted from my account without any information, I want my money back...
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S
[email protected]
Mar 23, 2023
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PPL/WPP policy

Dear Sir,
on date 22.03.2023 my account is deducted with 1899 for he policy which i haven't enrolled. For me 2000 is very important and its a huge amount so i request to cancel the policy and refund my amount. The accont details are mentioned below

Name: Ramesh Y
Acc.no:[protected]
Branch: Vijayawada bandar road...
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A
AkshayNayyar
Mar 18, 2023
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Hold of reward points for ICICI Bank amazon pay credit card

Hi Concerned Team,

I did some shopping for myself last month through my Amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction. Now in the same context around 8868 reward points are on hold for being a loyal customer of icici Bank and using their card throughout. I could...
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D
Devendra01
from Lalsot, Rajasthan
Mar 15, 2023
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ICICI Bank nach_ad_rtn_chrg ingenot charges

Within 7 days about 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...
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R
rhezyl
from Thāne, Maharashtra
Mar 7, 2023
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Mob alert charges/invoice charges

Why icici bank is charging 29₹ every month or whenever i use atm card at ICICI ATM machines labelling it as mobile alert charges ?? and if it's the gst invoice charges then why are they charging if am filing nil gst returns every month on time as it reflects in my bank account that am having nil business for the moment?? how to deactivate both of them cause of the account is kept unattended these charges will cause further more penalties...
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T
Talhao07
from Kanpur, Uttar Pradesh
Mar 3, 2023
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Credit card block and reward points hold

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10000 reward points are on hold for being a loyal...
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J
Jerobin
Feb 14, 2023
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Pockets

My Phone Has Resetted and when I open my Pockets account it asked for verify the Phone number.After Verification it Asked for first Name, middle name, last name etc and pan card number after filling all the details when I click continue it is showing that "Sorry Unable to Process The Request at this time, try after a while (#119)" I have tried login more than 5 days.
My pockets account having a balance of rupees 3046 please retrieve...
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P
PRATIK TAMBE
Feb 7, 2023
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Prime Plan Charges - EBA/PUR_PRIME299/2023020715 5908

Address: Virar, Mumbai

This is Pratik Tambe, a customer of ICICI Bank, I have already closed my demat account or icici direct account. suddenly it is auto renewed and RS. 352.82 debited from my saving account[protected]. I don't want to continue this demat account and Prime Plan.

Trasaction Details:

[protected] EBA/PUR_PRIME299/[protected]
5908

352.82
DR...
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R
[email protected]
Feb 5, 2023
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EBA Charge deduction from Savings account

Website: [email protected]

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N /[protected]' and the amount is 3538.93/- on dated 4th Feb 2023 which is quite high.
I had not done any trade in Icici direct from last 6 month

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges...
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U
umeshchhabra268
Feb 4, 2023
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Debit freeze account

I am holding a saving account number[protected]. My account is debit freezed because of police reason. Fir no 46. Which is not present in police records. They say that they have not directed bank to freeze. When I went to my home branch they only gave me fir no & told rest we can't give. Talk to police.
There is no such fir.
Please unfreeze my account...
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S
Shaurabh_1991
from Lucknow, Uttar Pradesh
Jan 30, 2023
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Credit card delivery address change

Address: Lucknow

Please change the delivery address of consignment no-EB[protected]IN
Update the delivery address..

Saurabh K Tiwari
7B/242 Vrindavan Yojna
Raibareilly Road
Lucknow, UTTAR PRADESH 226025
India
Phone number: ‪[protected]...
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M
mani.e
Jan 30, 2023
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Not able to use NetBanking due to User ID has been disabled error.

I followed all the steps and never be able to login to my account ever since I opened in August 2022.

This is the message I get when I try to login.

Your user ID has been disabled. You can unlock your user ID by generating your password online. Select 'Get Password' option below.

I followed the steps outlined and yet I get the same error. Called customer support multiple times and they were not...
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V
Vishal Phadke
Jan 18, 2023
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Charge Back debit adjustment cost levied on my FASTAG

Address: BKC Mumbai
Website: www.icicibank.com

Date of Incident:
13th Sept 2022, 17th Dec 2022, 21st Dec 2022, 17th Jan 2023

Description:
ICICI Bank is cheating me. Without knowing they are debiting charges from my Fastag account as Charge Back Debit. And when you try to check the statement on App, very smartly they dont show this charge. Its only when you take the pain of going into detailed statement by entering First and Last dates, is when you see these...
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