Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Jun 5, 2023
Complaints 23137
Resolved
14153
Unresolved
8984
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1964
894

View more phone numbers

Phone
+91 22 2653 1414
892
528

ICICI Bank reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Mumbai

Dear Sir.

My contact details are as follows:

Anuj Nigam
A684 Sarita Vihar
New Delhi 110076
Mobile # [protected] (Ajay Nigam my brother)

Since I am residing in Australia, my brother is looking after me all work in India.I am authosed you to
talk to him. My Australian # +[protected]mobile). I am ICICI account holder (NRE & NRO account
holder) of your New Friends...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

I am SANKET SHIVAJI CHAVAN. 751.00 Rupees has been deducted from my account as IN[protected] DP CHGS TILL FEB-23) DP charges on 04/04/2023.

I have opened this Demat account in Dec 2017 while opening salary account as suggested by executive and that executive also confirmed there is no any monthly or yearly charges for this. From that day never used my Demat account till now. There was no prior notice for given to me before doing this deduction

Now I am really concern about my money is safe or not in ICICI Bank. I need justice and my money back immediately. My Account Number is[protected].

Kindly look into this and do the needful ASAP.

Thanks
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rky6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Address:Icici bank bandra mumbai

    I have been charged a penalty amount of Rs 4817.83 instead of making payment of all EMI of 6 months and I have been informed by ICICI executive on call that I don't have to pay anymore EMI in nov and dec 22 but still it has been deducted from my account.
    This is a fraud done by ICICI Bank employees and management
    And even after reversal email received from customer service manager Priyanka collection department is calling me for penalty payment and their is a deduction of Rs 351 and Rs 24 on 30 mar and on 6 March 23 kindly ask them to refund unauthorised deducted amount and remove lien marked from my saving account.
    And ask them not to send any penalty sms or calls as it's been reversed.
    +3 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I have an ICICI BAJAJ Scooter Bond.
      Bond Holder no[protected] and Certificate no 78886.

      Issue date 15th Feb 2000 and Redemption date 15th July 2026.

      I am not getting any information about how to redeem my bond. No information is available with anyone.

      Kindly take steps to guide me the procedure to redeem the bond.

      Ranjit Kishore Bal
      Ph :[protected]/ [protected]
      mishra.[protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        Hi- I am an ex employee. Need some details about my PF record such as ICICI PF trustee details.

        What is the email id to contact?
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Hi
          I was an ICICI Bank employee from Sep1999- June-2001. Emp id- 11200.
          I need a copy of the EPS/ EPF details that was deducted at ICICI Bank - essentially the ICICI PF details- PF name - account etc.

          I need this on urgent basis please but not sure who to contact.
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Address:Karwar karnaka

            Hello
            From my icici account 1640rs had been deducted as NACH_RTN charges and every month without any justification ..I don't have any loan also ... I hope you resolve this issue
            Thank you
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Address:ICICI SUS pashan road branch

              I have paid my credit card bill through icici mobile app and also i got successful transaction message bit still bill showing on my credit card. And money debited from my account.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Pankaj Dhumal 1,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0rf2i) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Address:th. Newai Dis. Tonk Rajasthan

                Money is continuously being deducted from my account. Customer care is also not supporting. Even after calling, they are saying that you have taken a lone. still I did not take any lone.
                There is not help from customer care also. Please kindly help me.
                +1 photos
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0rf2f) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I am charged for mutual fund investment.

                  Message. NACH_AD_RTN_C
                  HRG~IPRUMF~06M
                  AR23~b00cde0~A

                  This is really disappointed with @icici bank behavior.

                  [protected]@gmail.com
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Satyendra kumar bharti,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0reyf) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address:Thane.

                    I have never given the instructions for auto debit for the payment of my credit card bills.

                    This is fraud this has taken in my account.
                    Icici credit card people stolen amount Rs.12000/- around from my saving account without my knowledge and permission.

                    When asked for the refud they refused
                    to return my money of auto debit charges alongwith tax which they have wrongly imposed on my credit card bill.

                    I wish to file the fraud and cheating compliant against icici and I want my hard earing money return.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Meenandika,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0reyc) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Dear icici team,
                      My icici salary savings account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money.

                      Request you to check and revert below transactions.

                      Transaction Date: 11/04/2023
                      Transaction Remarks: Surcharge Dt:07/04/23 MCC 5541
                      Amount: 9.44
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I wanted ICICI bank credit card, so I went to online bank's application portal and applied by providing all correct info about myself. My aadhar verification happened and the next screen said the card will be disbursed in 15 - 20 minutes after video KYC.

                        I was given choices of cards to choose from. Coral and Platinum were lifetime free cards. So I choose coral.

                        Video KYC happened and I was told that card will...
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Address:Mumbai

                        On 25th March, 2023, a transaction was done from my ICICI NRO account. The transaction successfully debited money from my account but was rejected at the merchant's end (merchant - paytm-agoda), stating that the payment was done using a Mastercard. Due to the ongoing issue with Mastercard, the payment was straightaway declined but ICICI has been confirming that the payment was done successfully.
                        Despite submitting proofs of debit from my account, confirmation from the merchant stating that payment was declined at their end, ICICI has still not credited back the amount to my account.
                        Agoda, a travel booking website, operating globally, has provided written confirmation via email that payment was declined and my hotel booking also was cancelled.
                        Money has been debited but I have not got the benefits of the service expected to be availed. Also bank has not been responding to any of my mails nor providing a proper response over the customer care calls.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          I am holder of ICICI BANK'S Bond,
                          MY Bonds are due for redemption on 16th April 2023.
                          the isin number provided by the RTA (3i infotech) is not valid or inactive.

                          due to which my Dematerialisation process was rejected, After many mails to ICICI or the RTA (3i infotech) no response is received from them.

                          Even the contact number provided for the 3i Infotech on the cdsl website is not working, i am trying that number from last 1 year.

                          Kindly look into this. the ISIN number is very urgently needed to get my demat process completed.

                          Pls find my mails from id- bagul.[protected]@yahoo.com
                          KINDLY CONNECT ME ON [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Address:Bangalore

                            Applied to a fresh FasTag for my new car through icicibank online banking but it is being a month that it has not been received. After almost 25 days of the application, as there was no updates sent to me, i called up the customer service and they mentioned that the uploaded ID proof is not matching (not sure why the details from the same Addhar card attached to the ICICI Bank account and new FasTag account are not matching).
                            As suggested by them, created a new HelpDesk ticket also with a new uploaded copy of the ID proof but the same is still in progress since more than 12 days today and no updates made.
                            When contacting the customer service, they dont have any update on this HeldDesk Ticket.
                            Sorry but never expected this kind of service from ICICI end ever.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Rajesh,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0rcsx) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Address:Lane No-7C, Samrat Vikram Colony, Saharanpur, U.P., 247001

                              On 20th March, 2023, I have applied for secured education loan of 46 lakh rupees by calling ICICI customer care number and a loan manager called Kriti assigned to me. At that time she told me that it will take atmost 10 days for sanctioning the loan. However, today is 10th April and my loan has not sanctioned. On 1st April PD of my father's shop had taken place till then everything was fine and Kriti told me that by 3rd April I will definitely...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Amazon pay ICICI credit card reward points are on hold

                              Hi Concerned Team,

                              I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5%, 2%, 1% discount on whatever spending on amazon and online as a member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 14000 reward points are on hold for being...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Ashirwad Deep Discount Bond(Option 1)

                              Address:B. BASAVARAJU C/OV.DHARSHAN KUMAR U/G B. VIJAYAKUMAR, DOOR NO. 1511, 5TH CROSS,IRWIN ROAD, LASHKAR MOHALLA, MYSURU-570001. KARNATAKA.

                              Sri B. Basavaraju purchased Ashirwad Deep Discount Bond for his Grand Son name V. Dharshan Kumar (Minor){ his son B. Vijayakumar as natural guardian} on[protected] for a sum of 5, 200/- one bond of Rs. 2, 00, 000/-The redemption on[protected].
                              PARTICULARS OF BOND CERTIFIATE.
                              1. Name of theBond holder- V.DHARSHAN KUMAR U/G B VIJAY KUMAR
                              2. Bondholder No. 1296-139
                              3. Certificate No. 328969
                              4. No of Bonds Onebr...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                              Report
                              Copy
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Amazon reward points are on hold

                              Hi Concerned Team,

                              I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5%, 2%, 1% discount on whatever spending from amazon and online as a member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 14000 reward points are on hold for being...
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy