ICICI Bank Complaints & Reviews

My ICICI Bank Multi Wallet card has sufficient balance and is valid through 2026 and is a chip-based card. I haven't used the card for quite a while. While checking the card through CMS Self Care Portal, it is showing as Card in invalid status. Kindly assist on what needs to be done....

Dear Team,

ICICI bank has deducted ecsrtnchg charges 590 & 534.28 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@outlook.com

4 06, 03, 2024 ECSRTNCHGS280224_SR[protected] Dr. 590.00
5 05, 03, 2024 ECSRTNCHGS070224_SR[protected]GST Dr. 534.28

Within 88 days about 7394 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_
From the date of January 2024 to February 2024 without any notification. I was maintaining minimum balance for the time of emergency, What the hell wrong with icici bank. I contacted with the customer care service but they didn't responding. Kindly review.
What is this transaction purpose

All my money has been debited from my ICICI savings account to infoAcct Closure without my knowledge. Kindly resolve this issue.

ICICI bank has deducted 590 * 5 = 2950 (February) and 590 * 5 = 2950(March) 2024 without any notification.
This was not the case earlier even if I don't maintain minimum balance, the SIP gets dropped and I used to complete the SIP manually.
They should notify about the deduction and reason about the same. I am requesting a refund of my hard-earned money at the earliest. Thank you....

Why banks like ICICI deducting the amount without informing the customer in the name of ECSRTNCHGS? I took SIP in MFs, where AMC is not having any mandatory to make payment then why ICICI if forcefully trying to deduct the amount? Also even after the cancellation last month its still deducting the amount.

Dear sir maine 5 date ko uniraj ke form ka challan kata tha payment amount se cut gye but challan sucessfull ni hua challan 4260rs ka tha please request h muze refund dila dijiye
netbanking reference no is IGAQYKDDZ2
payer no. is [protected]...

This is regarding financial fraud that happened on my ICICI Account No :[protected] of amount Rs. 265986.00 (Two Lakhs sixty five thousand nine hundred eighty six only) on 26th Feb 2024 at 8.30pm. I raised customer dispute with ICICI with No as SR[protected]. This request is closed saying this is authorised transaction with second level OTP.

Hacker hacked my account through ICICI Credit Card apk application . I clicked on link...

On 7 MAR 2024 my icici bank account no[protected] got deducted amount 590rs for 4 time
07 Mar '24
ECSRTNCHG3_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG2_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG1_040324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHGS040324_SR[protected]

ECSRTNCHG3 of rupees 590 has been deducted 4 times from bank. I don't know what it is.

Am an icici bank customer. Today 06-mar-2024 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Sir me indian army me kaam kartahun, muje kuch loan ka requirment tha tho me Suratgarh cantt branch se contact kiya tha aur un logon ne muje 1000000 (Ten lakh ) ka loan a propose kiya aur documentation pura kiya. muje msg ayatha ki 30 EMI ka (Per EMI 38459 RS) mine un ko bataya ki sir yeh bahut bada EMI hai yeh mera se nahi hoga tho un logom ne bataya ki aap ek EMI bhardo baad me kam karlenge. Me un ka barosa per loan leliya aur dho EMI bharne ka baad un ko bataya. Un logom ne koi EMI kam nahi kiya aur bataya ki aap top up leloo. Me us keliye bhi ha bholdiya. per oh bhi nahi hua. Phir un logon ne bhola ki aap top up bhardo. me ne dusara se loan leke 800000 (Eight lakh ) leke top up bhardiya oha bhi 26 Feb ko account me bhardiay lakin abhi tak koi action nahi hua. na EMI kam hua naki koi amount kam hua. agle EMI ka date bhi najdeek aa raha hai. mera loan account No LPSGT[protected] and Mob No [protected]. so please sir mera EMI ammount kam karke muje help karen.

My application was processed on[protected] against Mortgage Loan application [protected], Online processing fees paid 6018/- with pay id NPgJ5wkL8sqlps to ICICI bank. But post paying Processing charges than after the responses from ICICI bank representatives have taken a U turn and there is absolutely no support resulting from the counter part who were interacting with me Named as Khyati-[protected], Ranjeet - [protected], Ravi Vazirani-[protected].
All required documents related to property is been provided to the concern legal team as an when asked, now team are just buying time and looks to me they are very casual for customers. Every time i have to keep chasing with the concern team, though i am their existing customer on loan where my housing loan againt account LBTNE[protected] is still on with timely remittance month on month on EMI. Even my Cebil score stand 844 Points which is best for approach, My loan requirement is bit urgent where my sister-in-law have to undergo medical treatment on Lungs Tuberculosis & need of money which i have also been informed to the bank employees. Request you to please help me in getting this processed fasten and in supportive to customers requirement.

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (15th July 1996) for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed on 15th July 2021. The details are given here under:

Name of Bond Holder: Payal Srivastava U/G Vimal Krishan Srivastava
Bond Holder No. :[protected]
Certificate No. :-- 48861

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need to approach IEPF to get a meagre amount from them...

I request for taking up the issue suitably for early redressal i, e to get a reasonable amount from ICICI...

Am an icici bank customer for longest of time. My a/c number is[protected].
On 27-Feb-2024 ICICI Bank charged me 590 rs under ecsrtnchg. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

I am making a payment to Government Registration office with everythign ready for registration of my new flat and the netbanking transaction declined, asking me to consult customer care.

The reason given was the value of transaction was high, that was the only reason given for blockign my transaction.

They didnot unblock my transaction immediately and asked me to wait for 2 hours to unblock the transaction....

I have sending amount of 10000 rupees in wrong account by mistake also i have mail lot of time contact to customer team and even visit to branch but my issue is not resolved from last 2 years. I have even mail lot of time to bank but there is not a positive response. I have even mail to RBI let us check for there response.

Am writing to report an unfortunate incident regarding my recent food order delivery through the IRCTC app. On February 4th, the delivery failed to reach the designated station, prompting a call from your customer care on February 5th. While initially helpful, the representative began requesting my card details for a refund, raising suspicion.

Despite exercising caution, INR 17, 472.00 was unlawfully deducted from my credit card following the call. This breach necessitates an immediate investigation and the prompt return of funds. Such incidents underscore the importance of robust security measures to safeguard users. It is imperative that an immediate and thorough investigation be conducted into this fraudulent activity, and the misappropriated funds be promptly returned to my account.

Hello Sir/Madam,

Today 29th February 2024 my salary get credited to my account of Rs. 52, 726.00/- and I tried to pay few billed through my mobile banking app and it populated that you have insufficient funds in your account, hence I called up ICICI Bank Customer Care Number 1800 1080 and have been advised that they have marked my account as Lien Account against the pending dues and its interest against my Salary OD account.br...

Dear Sir

Very Sorry stage which happened today which was done by your representative.
I got the phone call from call Centre stating that my person will there by 16:30 hrs.
I have been there but I did not get any intimation from get but later on I came to know that
they are working in tarrif. I went up and talked to them with my problem. By 17.15 hrs, they came
down to my flat. When I checked my workability of net browsing which was
not good at all. They phoned Mr Kamlesh and told me that another person will come n check.
I told him you should entertain my issue resolved first, If they knew that they can arrange another
technician immediately. Mr kamlesh told me before 19:30 hrs, another technician will come and resolve.

I was trying to contact Mr Kamlesh but I did not get him because he had talked to me thru board number.
I tol him I want to talk to senior office in this regard. He told me It can not possible now.
I told him this way you are treating the customer.

I told him you should send the technician tomorrow by 9 : 30 AM because my meeting will start by 10 AM.
Your visiting technician it can not be possible because I came to office by 10: 30 AM. I told him it is not look out.

Please verify my all complaints which was raised last couple of months, Only two times it is being attended.
However all the complaints have been closed without taking confirmation from me. It is very strange and I am ready
to talk to you in this regard.

Hope you understand me. Client can wait for 4 to 5 hours for resolve the problems, but you do not want to hear client
situation.

Regards

Dr.Rajkumar Sharma

From: "rajkumar sharma"
Sent: Thu, 29 Feb 2024 19:06:41
To: "[protected]@hathway.net"
Subject: Re: NET IS VERY SLOW

Dear Sir

sorry to say that persons came but without solving my problem went away.
further to add that if you see my couple of complaints in which I have seen that
no one came to the society, but complaints were closed.
Very rare I am here due to my important tour, but service provided by you is not satisfactory..
I think I should discontinue with you.

Regards
Dr. Rajkumar Sharma
[protected]

From: "rajkumar sharma"
Sent: Thu, 29 Feb 2024 12:20:07
To:
Subject: NET IS VERY SLOW

Dear Sir

Very sorry to state that service provided by you is not upto the satisfactory lavel.
Every time I am facing the same kind of problem.

Today I made a complaint again, but it will take its own time ( refe no. [protected])

Before that I made the complaint on 17/02/2024 ( ref 17022024w705929 ) which was closed without coming to my flat
or not taken any confirmation from the customer. This kind of act has happened second time.

I am ready to talk to higher management in this regard.

If it is so, please disconnect permanently and refund my money back.

Regards
Rajkumar Sharma
D 601
bhoomi Valley thakur village
kandivali east.
mumbai.