Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jul 14, 2026
Complaints 23787
Resolved
14308
Unresolved
9479
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Starone
Mar 27, 2023
Report
Copy

ECSRTN Charges

I am Saravana, i have taken LIC to policy and my monthly premium gets deduct 15th this month i have not maintained minimum balance on time. icici have charged me ECSRNT charges in this month. Without any information 590rs is detected from my account.
Please solve this issue....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Marie Sonna Ngaihte
from New Delhi, Delhi
Mar 27, 2023
Report
Copy

Deduction of money from nach ad rtn charge of bnk bflf

Address: Gurgaon

My account has been deducted 3 times with Rs 36, 433 and 310 in the name of nach ad rtn charge, total Rs 779 has been deducted from my account without any information, I want my money back...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Mar 23, 2023
Report
Copy

PPL/WPP policy

Dear Sir,
on date 22.03.2023 my account is deducted with 1899 for he policy which i haven't enrolled. For me 2000 is very important and its a huge amount so i request to cancel the policy and refund my amount. The accont details are mentioned below

Name: Ramesh Y
Acc.no:[protected]
Branch: Vijayawada bandar road...
Helpful
Found this helpful?
1 Comment
Report
Copy
Hi Concerned Team,

I did some shopping for myself last month through my Amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction. Now in the same context around 8868 reward points are on hold for being a loyal customer of icici Bank and using their card throughout. I could...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devendra01
from Lalsot, Rajasthan
Mar 15, 2023
Resolved
Report
Copy
Resolved

ICICI Bank nach_ad_rtn_chrg ingenot charges

Within 7 days about 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rhezyl
from Thāne, Maharashtra
Mar 7, 2023
Report
Copy

Mob alert charges/invoice charges

Why icici bank is charging 29₹ every month or whenever i use atm card at ICICI ATM machines labelling it as mobile alert charges ?? and if it's the gst invoice charges then why are they charging if am filing nil gst returns every month on time as it reflects in my bank account that am having nil business for the moment?? how to deactivate both of them cause of the account is kept unattended these charges will cause further more penalties...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Talhao07
from Kanpur, Uttar Pradesh
Mar 3, 2023
Resolved
Report
Copy
Resolved

Credit card block and reward points hold

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10000 reward points are on hold for being a loyal...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jerobin
Feb 14, 2023
Report
Copy

Pockets

My Phone Has Resetted and when I open my Pockets account it asked for verify the Phone number.After Verification it Asked for first Name, middle name, last name etc and pan card number after filling all the details when I click continue it is showing that "Sorry Unable to Process The Request at this time, try after a while (#119)" I have tried login more than 5 days.
My pockets account having a balance of rupees 3046 please retrieve...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PRATIK TAMBE
Feb 7, 2023
Report
Copy

Prime Plan Charges - EBA/PUR_PRIME299/2023020715 5908

Address: Virar, Mumbai

This is Pratik Tambe, a customer of ICICI Bank, I have already closed my demat account or icici direct account. suddenly it is auto renewed and RS. 352.82 debited from my saving account[protected]. I don't want to continue this demat account and Prime Plan.

Trasaction Details:

[protected] EBA/PUR_PRIME299/[protected]
5908

352.82
DR...
Helpful
Found this helpful?
1 Comment
Report
Copy
Website: [email protected]

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N /[protected]' and the amount is 3538.93/- on dated 4th Feb 2023 which is quite high.
I had not done any trade in Icici direct from last 6 month

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
umeshchhabra268
Feb 4, 2023
Report
Copy

Debit freeze account

I am holding a saving account number[protected]. My account is debit freezed because of police reason. Fir no 46. Which is not present in police records. They say that they have not directed bank to freeze. When I went to my home branch they only gave me fir no & told rest we can't give. Talk to police.
There is no such fir.
Please unfreeze my account...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shaurabh_1991
from Lucknow, Uttar Pradesh
Jan 30, 2023
Report
Copy

Credit card delivery address change

Address: Lucknow

Please change the delivery address of consignment no-EB[protected]IN
Update the delivery address..

Saurabh K Tiwari
7B/242 Vrindavan Yojna
Raibareilly Road
Lucknow, UTTAR PRADESH 226025
India
Phone number: ‪[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
I followed all the steps and never be able to login to my account ever since I opened in August 2022.

This is the message I get when I try to login.

Your user ID has been disabled. You can unlock your user ID by generating your password online. Select 'Get Password' option below.

I followed the steps outlined and yet I get the same error. Called customer support multiple times and they were not...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishal Phadke
Jan 18, 2023
Report
Copy

Charge Back debit adjustment cost levied on my FASTAG

Address: BKC Mumbai
Website: www.icicibank.com

Date of Incident:
13th Sept 2022, 17th Dec 2022, 21st Dec 2022, 17th Jan 2023

Description:
ICICI Bank is cheating me. Without knowing they are debiting charges from my Fastag account as Charge Back Debit. And when you try to check the statement on App, very smartly they dont show this charge. Its only when you take the pain of going into detailed statement by entering First and Last dates, is when you see these...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajana Divya Rajya Lakshmi
Jan 15, 2023
Report
Copy

Uid (267011)

Dear Customer, your credit request is declined. UPI Ref. no.[protected] ICICI Bank.
I have tried self transfer but it's not happening, i m not receiving money from any other banks as the sender's bank is showing as the bank isn't responding to take accept money. I need to pay credit card bills within 2 days. I have kept multiple mails but i didn't get any response back. Please make sure to get the fastest resolution possible....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
H
HERAMB MAYUR NAIK
Jan 11, 2023
Report
Copy

Redemption of icici money multiplier bond-0898-MMB- THREE

Address: House 61,Sr No 178/6, near ganpati temple , sambhajinagar, akurdi

Redemption of icici money multiplier bond-0898-MMB- THREE

We bought the ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998, whose face value was 4000.Its redemption date is[protected], as given on the certificate. what's the current status of the bond and procedures for redemptions

Also, the current status of it and the procedure to get the money

BOND DETAILS:

BOND HOLDER NO:4252-831br...
Helpful
Found this helpful?
1 Comment
Report
Copy
On January 4th, 2023, Rs51000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG". Per ICICI customer service, it is assumed to be auto-debit transaction and I am advised to contact branch manager where I opened my account. Google search on this code "ADTPSLSIPG" several ICICI customers faced this issue and not sure why ICICI bank cannot resolve the issue (prevent fraudulent transactions).
Very disappointing!!!...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Shivamkkalra
from Roorkee, Uttarakhand
Jan 4, 2023
Resolved
Report
Copy
Resolved

Wrong Fund Transfer Complaint

Address: Ltd, 5/4 Purwavali, Opp. Petrol Pump, Dehradun Road, Roorkee, Roorkee, Uttarakhand, 247667

Dear Sir / Madam,

This is in regard to the Online Fund transfer from my Savings A/C No XXXXXXXX299 mistakenly transferred into AXIS bank UPI ID - [protected]@ybl on 23 Nov 2022
I reported the transaction immediately and I have been told I get the amount back in 40 Days. I got the SR NO[protected].
After 30 days, I contacted again to customer support, and I have been told the Request had been closed as the beneficiary...
Helpful
Found this helpful?
1 Comment
Report
Copy
Today (on 2nd Jan, 2023), I got deducted 1899Rs thrice in a row, without any prior notification to me, for some thing called PPL/WPP renewal policy. What even is this policy? How do I get out of this and get a refund for this? I don't remember using this service ever. Can ICICI atleast send an email before deducting 5697 Rs from my account?...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavik.devdhar
from Mumbai, Maharashtra
Dec 20, 2022
Report
Copy

ICICI Bank Fraud Transaction via ADTPSLSIPG__000000016003

Address: Thane

Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2022 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different...
Helpful
Found this helpful?
1 Comment
Report
Copy