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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 8

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S
srinivas.tvrng
from Hyderabad, Telangana
Jul 22, 2023
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Redemption issue of ICICI BAJAJ SCOOTER BOND

Address: ICICI INFOTECH Services Limited, Maratha Mandir Annex, Dr. A . R Nair Road, Mumbai Central, Mumbai - 4000008.

I am Srinivas T V R N G writing on behalf of my Mother T Varalakshmi.

T Varalakshmi is the Bond Holder (Bond No:[protected] of Icici Bajaj scooter bond allotted on 29.01.1999.

Its Maturity date / Redemption date, as mentioned in the bond is 29.06.2023.

We are not able to find a valid email ID/correspondence address in-order to send this bond for its redemption.

How do we redeem as...
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Address: #243, 1ST FLOOR , 2ND BLOCK , 3RD CROSS, BYRAPPA BLOCK

On checking with the account I see that a payment of 590/- was deducted from my bank account on 15.07.2023. On checking with the ICICI BANK they told me it was taken from Bajaj Finserv as I have taken a loan, but I have already paid it on 01.07.2023, as my loan date was on 02.07.2023. After contacting Bajaj Finserv they said it was from ICICI bank again.
I do not understand after paying it on 01.07.2023 why has the Bajaj Finserv issued...
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K
Kaleem Shah
Jul 14, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Icici bank kyc approval pending of Epfo

Address: Kurla Mumbai

I have seeded my ICICI Bank account details on the EPFO website on 12th jul 2023 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC...
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V
Venkatesan Thavamani
Jul 7, 2023
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ICICI Bank Atmdec

Dear Sir/madam,

I am having my saving account in ICICI bank. 7th July 2023 Rs. 28.50, Rs 27.51, Rs 27.28, Rs 24.50, Rs 24.31 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...
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U
Uma Janavi
Jul 1, 2023
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Unable to unblock UPI transactions

I'm unable to send / receive money through my UPI ID linked with my ICICI SB account. I reached out to branch but they asked to call customer care at 1800180. I tried calling the customer care number but there is no option for unblocking my UPI in the IVRS system.

I reached out to my bank staff but no use. ICICI Bank has very poor customer care service. For loan offers, they keep calling incessantly. But when customers are...
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J
Javii007
Jul 1, 2023
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Why ?? Deduction of Rs.826 in name of dps chgs

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction ' DP CHGS TILL MAY-23'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with...
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I am Niravkumar chandubhai patel writing on behalf of my father chandubhai nagarbhai patel

Mr. chandubhai nagarbhai patel is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 06.08.1999.

It Maturity date / Redemption date as mentioned is 06/01/2026

There is no trackability of this bond.
How do we redeem it at maturity? Where we approach for redemption?br...
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I am trying to purchase a mobile phone using amzaon pay ICICI bank credit card.

Payment always failing with the message "Dear Customer, transaction of INR 1, 14, 452 on ICICI Bank Credit Card is withheld due to security reasons. Please call our customer care."

I called customer care 3 times, and every time they told that my card is normalized and transaction will be successful but the TRANSACTION FAILS ALWAYS...
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Address: Bangalore

As of today evening i has ₹15, 000 in my account. I took a cab back home and tried to pay the driver using UPI, only to realise my balance is suddenly ₹-1, 383.32

When i check my account summary it says ‘Available balance’ is ₹15, 000 but another heading called ‘Total Available Balance’ shows ₹-1383.32.

No email, no sms, no intimation has been sent. My bank has just out of the blues decided...
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V
Vpardiwa
from Thane, Maharashtra
Jun 2, 2023
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MCC charges 5541

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions....
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M
Mustafa Attaria
May 24, 2023
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ICICI Amazon Pay Credit Card Rewards points not credited

Address: Kochi

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10988 reward points are on hold for being a loyal...
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I have been charged a joining fee on my credit card. The amount has been debited from my bank account. Can you reverse this transaction as I have been told that the card has no joining fee and is lifetime free. (Refer to email with subject 000YBaJ5M13F29DH:Query Regarding Credit Card).

My account number is[protected].

I have called customer support several times but there is no end to this problem. Hence the...
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S
Sravaniv
May 16, 2023
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Amazon credit card blocked with out doing proper investigation

Amazon Pay/ICICI/Concern,

i would like to raise a complaint to ICICI +AMAZON for doing a fraud to me i was using my amazon pay card ending with last 4 digits 4005 i did transaction with in limit by using my card, i had never been intimated that i am not suppose to use my card above certain limit.

A)why & for what the card has been given then do i am supposed to put it in my wallet & occasionally wave in the...
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P
pavansanivarapu
from Hyderabad, Andhra Pradesh
May 10, 2023
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Money has been debited without any information

An amount of rupees 826INR has been debited from my ICICI bank, no statement or intemation was given from the ICICI bank before this. I have looked in online sources and found that and found this is for demat account.
I have never informed about this fees and no prior communication was given to me. Moreover I havent sell or purchase any stocs or MF from the ICICI demat account to place the charges. How can they collect the amount from...
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Y
yogananda pavan
May 1, 2023
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Amount was debited from MY Account

HI Team,
Rs.826/- Amount was debited from my account in the name of DP C HGS. I have not opend demat account. Please credit my amount ASAP...
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R
Rahul0511
from Navi Mumbai, Maharashtra
Apr 27, 2023
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Regarding Amazon Pay ICICI Bank Credit Card Fraud Transaction with Dispute Service Request Numbers: SR892715878 & SR895056839

Address: Mumbai & Nashik Maharashtra
Website: www.icicibank.com/card/credit-cards/credit-card

With respect to subject line a fraud transaction was performed on my Amazon Pay ICICI Bank Credit Card with Dispute raised under service request number: SR[protected] & SR[protected]. I am holding this icici bank credit card since 2020 & have been using and transacting often and holding good relationship clearing all dues on time. This incident happened with me on 27th March 2023 when a fraudster called me representing himself as an ICICI Bank...
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C
cajspatel
from Surendranagar city, Gujarat
Apr 27, 2023
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ICICI Ashirwad Deep Discount Bond 1996

I have ICICI deep discount bond 1 set of 5 bonds issued in 1996 with option 2 maturing every year from[protected]. 4 bonds are matured in[protected] and one is to be matured in july 2023.
I have mailed to the company and registrar on mail id available on company site but there is no reply from any one. Tries to contact to number available on site but no one is picking up call.. whome to contact? How to get maturity amount?
Kindly...
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S
Satyendra kumar bharti
Apr 11, 2023
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NACH_AD_RTN_C HRG~IPRUMF~06M AR23~b00cde0~A

I am charged for mutual fund investment.

Message. NACH_AD_RTN_C
HRG~IPRUMF~06M
AR23~b00cde0~A

This is really disappointed with @icici bank behavior.

[protected]@gmail.com...
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Y
yashu@777
from Saharanpur, Uttar Pradesh
Apr 10, 2023
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My education loan is not getting sanctioned

Address: Lane No-7C, Samrat Vikram Colony, Saharanpur, U.P., 247001

On 20th March, 2023, I have applied for secured education loan of 46 lakh rupees by calling ICICI customer care number and a loan manager called Kriti assigned to me. At that time she told me that it will take atmost 10 days for sanctioning the loan. However, today is 10th April and my loan has not sanctioned. On 1st April PD of my father's shop had taken place till then everything was fine and Kriti told me that by 3rd April I will definitely...
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V.V.Sasanka reddy
Apr 9, 2023
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Amazon pay ICICI credit card reward points are on hold

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5%, 2%, 1% discount on whatever spending on amazon and online as a member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 14000 reward points are on hold for being...
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