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ICICI Bank Complaints & Reviews

www.icicibank.com
3.3
Updated: Jul 14, 2026
Complaints 23787
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14308
Unresolved
9479
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ICICI Bank reviews & complaints page 8

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N
Nirav Motka
Jun 29, 2023
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Non-trackability of icici bajaj scooter bond-four and how to redeem

I am Niravkumar chandubhai patel writing on behalf of my father chandubhai nagarbhai patel

Mr. chandubhai nagarbhai patel is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 06.08.1999.

It Maturity date / Redemption date as mentioned is 06/01/2026

There is no trackability of this bond.
How do we redeem it at maturity? Where we approach for redemption?br...
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P
Phaniraj K
Jun 9, 2023
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Amazon pay ICICI Credit card transaction Amount withheld due to security reasons

I am trying to purchase a mobile phone using amzaon pay ICICI bank credit card.

Payment always failing with the message "Dear Customer, transaction of INR 1, 14, 452 on ICICI Bank Credit Card is withheld due to security reasons. Please call our customer care."

I called customer care 3 times, and every time they told that my card is normalized and transaction will be successful but the TRANSACTION FAILS ALWAYS...
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B
balizma
Jun 8, 2023
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Account showing negative balance despite having money

Address: Bangalore

As of today evening i has ₹15, 000 in my account. I took a cab back home and tried to pay the driver using UPI, only to realise my balance is suddenly ₹-1, 383.32

When i check my account summary it says ‘Available balance’ is ₹15, 000 but another heading called ‘Total Available Balance’ shows ₹-1383.32.

No email, no sms, no intimation has been sent. My bank has just out of the blues decided...
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V
Vpardiwa
from Thane, Maharashtra
Jun 2, 2023
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MCC charges 5541

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions....
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M
Mustafa Attaria
May 24, 2023
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ICICI Amazon Pay Credit Card Rewards points not credited

Address: Kochi

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10988 reward points are on hold for being a loyal...
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K
K Balavignesh
May 20, 2023
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Credit Card Joining fee incorrectly debited from bank account

I have been charged a joining fee on my credit card. The amount has been debited from my bank account. Can you reverse this transaction as I have been told that the card has no joining fee and is lifetime free. (Refer to email with subject 000YBaJ5M13F29DH:Query Regarding Credit Card).

My account number is[protected].

I have called customer support several times but there is no end to this problem. Hence the...
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S
Sravaniv
May 16, 2023
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Amazon credit card blocked with out doing proper investigation

Amazon Pay/ICICI/Concern,

i would like to raise a complaint to ICICI +AMAZON for doing a fraud to me i was using my amazon pay card ending with last 4 digits 4005 i did transaction with in limit by using my card, i had never been intimated that i am not suppose to use my card above certain limit.

A)why & for what the card has been given then do i am supposed to put it in my wallet & occasionally wave in the...
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P
pavansanivarapu
from Hyderabad, Andhra Pradesh
May 10, 2023
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Money has been debited without any information

An amount of rupees 826INR has been debited from my ICICI bank, no statement or intemation was given from the ICICI bank before this. I have looked in online sources and found that and found this is for demat account.
I have never informed about this fees and no prior communication was given to me. Moreover I havent sell or purchase any stocs or MF from the ICICI demat account to place the charges. How can they collect the amount from...
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Y
yogananda pavan
May 1, 2023
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Amount was debited from MY Account

HI Team,
Rs.826/- Amount was debited from my account in the name of DP C HGS. I have not opend demat account. Please credit my amount ASAP...
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R
Rahul0511
from Navi Mumbai, Maharashtra
Apr 27, 2023
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Regarding Amazon Pay ICICI Bank Credit Card Fraud Transaction with Dispute Service Request Numbers: SR892715878 & SR895056839

Address: Mumbai & Nashik Maharashtra
Website: www.icicibank.com/card/credit-cards/credit-card

With respect to subject line a fraud transaction was performed on my Amazon Pay ICICI Bank Credit Card with Dispute raised under service request number: SR[protected] & SR[protected]. I am holding this icici bank credit card since 2020 & have been using and transacting often and holding good relationship clearing all dues on time. This incident happened with me on 27th March 2023 when a fraudster called me representing himself as an ICICI Bank...
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C
cajspatel
from Surendranagar city, Gujarat
Apr 27, 2023
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ICICI Ashirwad Deep Discount Bond 1996

I have ICICI deep discount bond 1 set of 5 bonds issued in 1996 with option 2 maturing every year from[protected]. 4 bonds are matured in[protected] and one is to be matured in july 2023.
I have mailed to the company and registrar on mail id available on company site but there is no reply from any one. Tries to contact to number available on site but no one is picking up call.. whome to contact? How to get maturity amount?
Kindly...
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S
Satyendra kumar bharti
Apr 11, 2023
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NACH_AD_RTN_C HRG~IPRUMF~06M AR23~b00cde0~A

I am charged for mutual fund investment.

Message. NACH_AD_RTN_C
HRG~IPRUMF~06M
AR23~b00cde0~A

This is really disappointed with @icici bank behavior.

[protected]@gmail.com...
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Y
yashu@777
from Saharanpur, Uttar Pradesh
Apr 10, 2023
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My education loan is not getting sanctioned

Address: Lane No-7C, Samrat Vikram Colony, Saharanpur, U.P., 247001

On 20th March, 2023, I have applied for secured education loan of 46 lakh rupees by calling ICICI customer care number and a loan manager called Kriti assigned to me. At that time she told me that it will take atmost 10 days for sanctioning the loan. However, today is 10th April and my loan has not sanctioned. On 1st April PD of my father's shop had taken place till then everything was fine and Kriti told me that by 3rd April I will definitely...
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V
V.V.Sasanka reddy
Apr 9, 2023
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Amazon pay ICICI credit card reward points are on hold

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5%, 2%, 1% discount on whatever spending on amazon and online as a member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 14000 reward points are on hold for being...
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S
SinghShubhamK
from Nashik, Maharashtra
Apr 7, 2023
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Total available balance shows negative.

My account shows ₹ -1418 balance why is that?
Available balance shows ₹ 146.47 and total available balance is in negative.

I received a refund of ₹747 from the Grow app.
And now the balance shows ₹ -671.04

Please help on this matter and refund me the amount of money which is in negative....
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S
sunil0315
from Kalyan, Maharashtra
Apr 5, 2023
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ICICI Bank dp chgs till feb 22

Hi Team,
Myself Sunil Adichwal, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I want complete refund ....
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D
Dhruv Suthar
Apr 2, 2023
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Janmitra Card Online Recharge

I did online recharge of my Brts janmitra card of INR 400 as I do recharge my Brts card by using google pay regularly. The transaction showed successful but ICICI bank did not credited the top up balance in my card. I went to the nearest Brts station and asked for balance enquiry and they showed that no money was added to the card. So where did my INR 400 go? It’s not showing in my card balance at ICICI website and neither i got any sms...
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R
Rohildesai
Apr 2, 2023
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Nach ad rtn charge of bnk bflf

From last couple of weeks I am observing that my money is being deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Also, all my EMI is being auto debited on the due date and still the NACH rtn charges are being applied to my account

Hence, I called...
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G
GopalTulsyan
Apr 2, 2023
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Online Transfer of fund to PPF account

Hello,

I am getting the below error while transferring amount to my PPF account linked with ICICI bank.

Transaction with reference ID [protected] has failed during processing, due to Transaction not permitted.

Best Regards,
Gopal Tulsyan...
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A
Akhil219
Mar 31, 2023
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DMC charges debit issue

Dear ICICI,

I have an salaried Account No:[protected] Linked to Mobile No:[protected]

An amount of 826 rupees has been deducted from my account as (Dmc/Xxx dp chgs till FEB-23)on 30-march-2023. I have used my demat account only once that to earlier days as representative said account should be used to transaction of minimum amount with 1000rupees so i bought some stocks in delivery and i kept in my portfolio.br...
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