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ICICI Bank Complaints & Reviews

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Last updated Jun 5, 2023
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ICICI Bank reviews & complaints page 8

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I got debited rs 290 by saying cashtxnchgs march 23 i dont know why
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    I have recently met an employee of ICICI Bank and applied for ICICI Coral Credit Card. On 19th April I received a message stating " Dear Customer, we are unable to approve your Credit Card Application [protected]. Please re-apply after 6 months from the date of your current application."
    As there was no reason for credit card rejection in the above message I contacted the customer care and they simply say we do not the reason.

    I request ICICI BANK to state the reason for rejecting my credit card application.
    Apr 21, 2023
    Complaint marked as Resolved 
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      Icici has deducted money as a nach return of around 3500 Rs, this is clearly a fraud in which both the parties, icici and bjaja finserv earns. I will not pay any emi for bajaj finserv now as they have deducted the money which I kept to pay emi. This is pathetic.

      Email [protected]@gmail.com
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        I used my debit card for Fuel in Petroleum station. My money debited as stating "Surcharge MCC 5541" what is this strange behaviour?
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          On 18th April 2023, ICICI bank has deducted Rs.590.00 & Rs.457.69 mentioning as ECSRTNCHGS CHARGES from my saving bank account . I tried to call customer care of ICICI bank, but have not received any response .

          No confirmation / transaction was done by me for above charges .

          Bank deducted above charges without informing me
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          ICICI Bank customer support has been notified about the posted complaint.
          its beem 6 days since i have not received any response from ICICI
          [email protected]'s [Complaint's author] reply, May 2, 2023
          icici bank has neither contacted me yet . i am thinking of closing all transactions with icici bank
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            Hello I opened a savings bank account with icici bank on 15th April 2023. On their website it was advertised as instant account opening and no branch visits. I opened that account did the initial funding of 20000/- but my account is still not operational. I have written them emails about this but they give a very generic response. Their phone banking is also not working for past two days I have been trying to connect to a phone banking representative but their ivr menu is specially designed to frustrate account holders. My account no is[protected]

            Account holders name: Harshit Aggarwal
            ICICI Bank customer support has been notified about the posted complaint.
            I am attaching images for proof.

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              I am user of Current Account No.[protected]
              having card no [protected] after issue of this new card on expiry
              of old card New grids are disabled. On recommended SMS I did not get any reply.I have tried many times on phone but automated customer care no It does not connect to concern person.

              Please help to resolve the problem
              Mirza Dental & General Sales
              268/379, [censored]al Khera, Aishbagh, Lucknow 226004
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                On 14th of April 1180 was deducted from my account. I don't know why. I want my money back ASAP.
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                  Address:419 Shekhar central Palasiya, Manorama ganj Indore

                  Dear Sir/Mam,

                  I need refund of my deduction 590 of ECSRTNCHG01_100423_SR[protected]. My account number is[protected] so please refund my payment otherwise I will take legal action against you.

                  Regards,
                  Vikram
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                    Address:delhi

                    My self shiv kumar goyal . i had purchased icici bajaj scooter bonds two on 29/01/1999 which will be getting matured on 29/06/2023. I have called more then 20 times to icici customer care and visited branch many times. None of them have any clear answer to render it . They give one contact no of mumbai branch which deals in bonds but they never pickup phone or response .

                    How shall i render it and what is its process. please help me out . High disappointed with bank services and response

                    [protected]@gmail.com is my email id
                    [protected] is my contact no
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                      I am bond holder of ICICI BAJAJ SCOOTER BONDS. Bond holder no. 0025-968, Certificate No. 25969. Redemption Date - 29.06.2023

                      Vinod Kumar
                      Ph no. [protected]
                      Email id - [protected]@gmail.com

                      Kindly update the status and procedure for redemption
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                        I am Priya Rathore and my account number is[protected], which is my salary account.
                        I have ICICI MakemyTrip Credit card. with card number: [protected]
                        I always pay my credit card bills on time and always have sufficient balance in account as well.
                        I have paid only 3 days late payment for my due of Rs 5860.43 on ICICI credit card.
                        They charge Late Payment Fee 750 + [protected]@18% 135.00 = 885 Rs.
                        I paid...
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                        Why deducted my payments i will take action refund my amount
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Very worest behaviour and service from ICICI DIRECT deducted 826rs from my account on march 23, and later saying that it was yearly maintenance charges for trading account that too when i raised a complaint in customer complaint and later saying to refund it i need to close trading and demat account after selling my holdings from trading account. I have empty my protifolio within march 30 and now its 18 april from then onwards i am trying to close my trading account but it was having issue that i have holdings still to get clear i called customer support they are saying call me tomorrow and. Say the same from past 10days till now my money was not refunded and not closed my trading account and closed my previous complaint as comment like resolved… is it the correct way to treat the customer like this
                          Apr 21, 2023
                          Complaint marked as Resolved 
                          Again without doing anything this Icici direct fraud closed my comment
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear icici bank,

                          Dont make people fools do needy things when need then say doing customers support. Feeling very shame by holding account in icici bank
                          ICICI BANK is Not secure for Customers. This Bank has no policy. They can deduct the amount from the customer's account at any time without any reason.
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                            Through out the year FY 22-23, Total 11times ICICI BANK deducted ECS Charge of 590 rupees. When I reach out to Customer care, I got to know this amount got deducted, as my account didn't have sufficient balance (not minimum balance) to send money to one of my mutual fund biller. I have few questions
                            1. Can bank charge any amount of money, as they wish for ECS? Is there any RBI rule for this
                            2. How can I get refund of my ECS deduction?

                            Cc: Dropping an email is the easiest way to divert this complaint out of the forum. I want my answer here
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                              Am an icici bank customer. Today 17-apr-2022 ecsrtnchg charged 474 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
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                                Address:Gachibowli

                                I am Surya Kumari Gadi. 826.00 Rupees has been deducted from my account as DMC/[protected] DP CHGS TILL F
                                EB-23 DP charges on 03/04/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].
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                                  Address:BALAJI PURAM MANEWADA BRANCH NAGPUR
                                  Website:ICICIBANK. COM

                                  Dear sir,
                                  I was taken loan from instamoney lenden club in lockdown but due to I was jobless in lockdown my ECS was bouncea from account therefore bank hit regular charges from account till date also O have given proof to the bank with payment screenshot but bank deduct my account balance from last few years but I have company against ICICI bank in RBI CRPC CMS portal bank was reversed my 5k more than amount but again bank deducted...
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                                  Upon checking the GST invoice as received on mail, I noticed a charge of ₹ 256 billed to my account in the name of Cash Txn charges.
                                  However I have not withdrawn cash. There was no communication or intimation from the bank for the reason of deduction of these charges which seems to be unfair and unacceptable.

                                  My Customer id is[protected]
                                  Account holder name - Harsh Gupta
                                  Charge detail - CashTxnChgs-Branch-Dec22+GST
                                  Amount - ₹256.08

                                  I hope this issue is resolved in this platform or will have to go through the RBI Ombudsman route
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                                    Address:Thiruvananthapuram

                                    Dear Customer, your application[protected] for Amazon Pay ICICI Bank card is on hold for document verification. Please click on amzn.to/2SkK8s1 to upload revised documents.

                                    Am keep on getting this msg even though am sharing a proper documentation.
                                    Very pathetic Service ICICI and Amazon
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