ICICI Bank Complaints & Reviews

The incident is on 22nd Jan 2024.

There were two EMI payments of SIP due on the same day. But I paid manually through the Groww App but they still deducted the balance from my account on the same day.

If I paid on the same day then ideally you should return my payment of Rs. 590 + Rs. 513 for the same.

Please check attached screenshot for the same.

I received an invoice of Rs 590 where particulars are mentioned as NACH_AD_RTN_CHRG_TPSLSIP... and ICICI never responds to any queries. I have the right to know why is this amount deducted. For this money deducted there is no any text message received nor any email received. Kindly refund my deducted money....

Details of payment:
Payment to icici - eazypay
Pay for
Fees payment done by Paytm Payments Bank account.( 500/-rs.)
Payment Method: UPI
UPI Reference number[protected]
Date: 06/12/2023

Sir, my issue is regarding to failure of payment. On Date- 06/12/2023, time- 03:34 pm, my account balance is deducted while making a payment for Delhi university Marksheet claim request, School of Open Learning, North Campus of Rs. 500 through eazypay - icici gateway.
The thing is, I haven't received any service for the payment I made. I contacted my bank for chargeback request but it got declined by the merchant on 02/01/2024.
Now, I need help with this issue I'm facing, I want either my marksheet or my money back. I hope you understand my concern. Thank You.

I have seen that from my account continuously deducting POSDEC charges. It's deducted 29.50 from my account 7times (13th multiple times) on JAN 2024. I am very disappointed for this charges. Take an action immediately before/after deduction of amount not receiving any standard message from ICICI bank.
This is totally i agreed as looting amount from customers.

A unknown or fraud transaction occurred in my account 2 times.
Please check.
And it's happening multiple times

Hello, my account is debited by Rs. 532.13 and the transaction description is as ECSRTNCHGS041223
I don't know what is this about. This has been debited without my knowledge. Bank has not sent any SMS, call or email regarding this.
The transaction takes place on 16 Jan, 2024.

Please look into this and resolve this issue and credit my amount.

Thank you.

Hi Team,

Account Number:[protected]
Transaction Date: 18 JAN 2024
Transaction ID: S71186540

I am ICICI account holder, 18 JAN '24 month my account got deducted as "CashTxnChgs-Branch- DEC23+GST" charges without my knowledge.

JAN 18 - 810.75

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges...

Hello sir,
I am using Amazon pay ICICI credit card. I have paid credit bill amount Rs. 10000 via Amazon Pay UPI date of 21 December 2023. Order ID:[protected]. This payment decline 29th December 2023 after successful payment. Amount also return to bank 29th December. But Credit card bill not credited to card. Amazon due date is 24th December 2023.
I have paid credit card bill payment after cancelation my payment Rs. 10000 on date
[protected]. But ICICI bank charges interest Amount Rs. 7434.31 and IGST CI amount Rs. 1338.18. Total charges of ICICI bank 8772. I am totally disappointed 😞. I am paid credit card bill before the due date but ICICI bank charges interest Amount.
I pay off my entire amount every month. There no late payments past date. Please waive the Interest Charges fee Rs. 8772. Kidney revises the charges. I also attached payment details image for your reference.
ICICI credit card Number: [protected].

Thanks you

4500 amount deduct from my account today
19/01/2024 19/01/2024 ECSRTNCHGS160621_SR[protected]GST 590.00 3, 931.00
5 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~09JUN2
1~91dee29~4010C 590.00 3, 341.00
6 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN2
1~6e20ff0~4010C 590.00 2, 751.00
7 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAY2
1~debb928~4010C 590.00 2, 161.00
8 19/01/2024 19/01/2024 ECSRTNCHGS050521_SR[protected]GST 590.00 1, 571.00
9 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03APR2
1~f9057ce~4010C 590.00 981.00
10 19/01/2024 19/01/2024 ECSRTNCHGS300621_SR[protected]GST 590.00 391.0

My account has been frozen[protected] without any intimation. I have reached to the nearest bank branch (Rukmini gaon branch ICICI Bank) with my id and shared all the details regarding my daily routine online transactions. They were not able to provide a satisfactory response and were unable to unfreeze the account. I had to submit an application mentioning my salary account details as well (axis bank) along with my office address; however, i failed to understand why in the first place it is frozen. Even after submitting the application; they were unable to tell me when it will be unfrozen.

My name is Sourav. Yesterday i was unable to use my account and today i received an email Status of your SR[protected], Dear Customer, As a precautionary measure, Acct[protected] has been frozen temporarily to prevent misuse. Pls visit branch and submit recent trxn dtls. Since yesterday i was unable to do any transaction with my account.
Immediately called the customer care and asked them to unfreeze the account but they asked me...

I am getting so many calls to take credit card rather I told so many times as not interested to take the credit card. Even they are speaking arrogant regarding it.

Hi icici team
Today i have transferred 3500rs amount in my icici bank account for paying my emi of app based loan provider navi. But after creation of my account suddenly some deduction makes from the bank with name ecsrtnchg... And multiple transactions with amount of 590, 585.67. I already paid my every emi before due date but i have no idea that auto debit is activated and not informed by bank also that i have penalized by some...

This is the latest letter i have sent. I need to make investment and unable to do so

Good Morning,
I have loaded the documents three times and I do not know what is the problem. I am trying to call the number that was given to me by your customer service[protected] and I am unable to connect with someone. When I call[protected], it appears that is a call center and they tell me to call the above number. Can someone please call me to guide me? This issue has been pending for years and I want this resolved as I wanted to trade and am unable to do so. It is very difficult and frustrating to work with the timings as I am in the USA. My brothers are in India and are requesting me to transfer the shares and account to another bank but I wanted to keep this account open due to sentimental reasons.
I am sure you would want to get more investments and hence please contact me ASAP My number is[protected] on Whatsapp) Your immediate attention will be greatly appreciated.
Thanks
Hema Raja

Good day,

Please see attached bond certificate. This bond was not redeemed at the time of maturity.
Please assist in redemption of this bond.

Thanks,
Jaswinder Singh,
[protected]@wealthverse.in
PH: [protected]

I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...

I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...

Hi I have a credit card with ICICI bank, card num [protected], name Meluri Vanditha. Recently i lost my job and I have incurred huge losses in my business and i am on the verge of closing down the same. I am single parent and I need banks help to make the payment towards my credit card. I want to pay off my complete balance on my card, but in the recent past there has been huge charges that has been incurred on my card, I would request you to consider those charges and possibly remove all the charges in the recent time so that i can pay off my card. This would be of great help if this is done. Also please tell me the final amount to be paid so that I can clear the payment at the earliest.

Waiting for the reply.
Regards
Vanditha M
[protected]

Without my concern money has been deducted by my icici primary branch...
Atleast warning should have been given..
But this is horrible..
Kindly check my complaint...

They debit around 3910 rupees yesterday as Nach ad rtn chrg inge not as check bounce on covid time 2020 this happens second continues time this year debited like this evenafter paying that emi correctly to refund my money.