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ICICI Bank Complaints & Reviews

www.icicibank.com
3.3
Updated: Jul 14, 2026
Complaints 23787
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14308
Unresolved
9479
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ICICI Bank reviews & complaints page 12

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J
Jnsprbala
Aug 28, 2022
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UPI transfer declined

Your credit request is declined upi icici.. I am unable to send money to icici account.. Kindly help me to solve this...
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D
dshariff
Aug 26, 2022
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Overlimit fee credit card charges

Dear ICICI Bank credit card,
I am customer using ICICI banking and credit card service for the last 15+ years. I see an over limit fee being charged for my credit card transaction for the first time in my 15 years. Usually, I get declined transaction notification/message due to insufficient funds when i hit credit limit but this time, it so happened that system allowed the transaction and applied the penalty (over-limit fee). Surprisingly,...
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C
chiragjain1716047
Aug 24, 2022
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Bill paid but payment not reflecting

ICICI Credit card bill paid on 23rd August; but still now its not reflecting in card statement.

Card Details:
CARD NO.: [protected]
Expiry date: 06/23;
Name: ASHWINI BISWAL

Payment details:
Paid through: PHONEPE ([protected]);
Bank: SBI;
Account no.: [protected];
Bill amount: 25499;
Transaction id: NX22082301461436438109681
icici bank credit card...
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T
Thirumanikan Ganeshan
from Dharmapuri, Tamil Nadu
Aug 23, 2022
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Account blocked due to security reasons

Hi,

My account got blocked about 2 weeks ago. I have tried calling customer care services but the issue still didn't get resolved. My account is in Mahindra city, chengalpattu. As I am in the UK now, I can't come to the branch in person. I can't do any transactions even my iMobile app doesn't work. I request you to check the blockages as soon as possible. Thanks!...
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N
Nithin Srinivas
Aug 23, 2022
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Negative balance in SB

Dear concern,
As I said, my savings account showing negative balance of -1707.63/-. When I have done last transaction of Rs.500/- i had balance of Rs.292.37/-. When I have verified with icici customer service representative He informed, after your balance of Rs.292.37 you have done 2 more transactions amount of 2000/- their is special service provided to use over limit, not able to check how much overlimit you can use and there is...
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S
ShrutikaS
from Navi Mumbai, Maharashtra
Aug 22, 2022
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Redemption ICICI Deep Discount Bond Issued in 1997

A Deep discount bond of ICICI was purchased in the year 1997 on my fathers name (dated 28 May 1997)for Rs. 2750 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: ATMA RAM DINAKAR SUTAR
Bond Holder No: 2004-001
Certificate No.: 2168

To my surprise, when I contacted ICICI recently, I was told that the scheme had been hand over...
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S
sachin.saini
from Haridwar, Uttarakhand
Aug 21, 2022
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Asking for loan foreclosure charge

I took a personal loan from icici bank. As per terms after paying 6 clean EMIs partpayment and prepayment for loan will.be zero. I filled a loan foreclosure request on 12th August 2022. Also attached supporting documents mentioning zero foreclosure charges after paying 6 clean EMIs. Still my account is not closed and bank is asking for foreclosure charges. Please look into this issue and close my loan account asap.
Loan Account no...
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4
4yuvaraj4
Aug 19, 2022
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ICICI Bank EPFO bank KYC verification long pending

Address: mumbai
Website: www.icicibank.com

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet and nearest branch also. but no response yet Please take action and help us to complete the verification.
My UAN no[protected]
My Account number[protected]...
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Nahida Anjum
Aug 18, 2022
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Too many calls for loan and credit card offers

I am getting more than 10 calls daily from ICICI bank regarding loans and credit card offers. It is really frustrating. Kindly stop calling for unnecessary reasons...
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D
dsudhir008
from Bengaluru, Karnataka
Aug 18, 2022
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Unethical behavior and money deduction from account

I had applied for the homeloan from icici bank and bank started wokring on that from 28-Mar-22.
Issue with entire process was they did not followed proper guideline
and messed up at so many points like verifying the document, giving valuation on time etc but in the end when last step was pending which is verifying originals of the property what they do it they prepare bankers check first and then came to verify the originals...
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A
Aquamers Ankit
Aug 11, 2022
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Rewards points not credited into Amazon pay

Address: 942 New housing board sector 13 karnal

Banks
ICICI Bank
ICICI Bank — Not credited reward points to amazon pay balance
Ankit Bhatia
from Karnal, Haryana
11 August, 2022
I am using amazon pay icici credit card, statement was generated on[protected], the earned reward points on month on month transfered to amazon pay balance within 2days after billing cycle done. but August, 2022 it does not transferred .i called to customer care to enquire,...
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B
Bhaskarvinet
Aug 11, 2022
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Home loan - LBBNG00005354159

I took this loan 2 years back in 2019 on subvention scheme with ICIC home loan under Shriram properties for 240 months and for an amount of 24lkh on repo rate interest. No proper customer service and this year all of sudden an pre EMI amount got debited from my ICICI savings account when checked they said the scheme was till June 2022 only where builder was paying all this time now customer has to pay. I want to make pre closure and get out...
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S
shivani pokharkar
Aug 9, 2022
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Netbanking Transaction failed saying it failed because of security reasons

All my net banking transactions today failed with an error message that couldn't complete the transaction because of security reasons. I have enough funds in my account. After, mailing the bank, they said that your internet banking is active, and asked me to try again. But I'm facing the same problem again. Please help me out....
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S
Shyamkirangang
Aug 6, 2022
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BIL/IMB/000461670138/Payee Name/Fee

Hi,
I have been charged and debited the amount from my account without any proper information about it
It shows
BIL/IMB/[protected]/PayeeName/Fee
Please let me know why am I charged...
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S
Shivangi Krishna
Aug 5, 2022
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PPL/WPP_SR[Protected]_ Renewal of policy | Unauthorized Deduction of 1899

I have just checked my account details and ₹1899 has been deducted from my account in the name of

PPL/WPP_SR[Protected]_ Renewal of policy
On 2nd August 2022

I have never signed up for any such policy, I don't even know the name of this policy and this is a large amount of money. I'm unemployed and as you would see in the statement attached, my balance is in few hundred because of this unauthorized...
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A
Aayush Jain Basoda
Aug 4, 2022
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Amazon Pay Credit Card Reward Points not Credited

Hi Concerned Team,

I did some shopping for me and my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 8500 reward points are on hold for being a...
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P
Pravich
Aug 3, 2022
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EPFO bank KYC pending for a month

I have updated my EPFO BANK KYC on 9th July 2022 ans it's still showing as Verification under process generally it'll take 3-5 working days to get it verified but i don't know why it's taking more than a month to verify from ICICI bank side. And I tried contacting ICICI customer service but it's actually no use.. Because I was not sure whether they are really working or not.. Couldn't even reach them.....
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K
kshanmu82
from Chennai, Tamil Nadu
Aug 1, 2022
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ICICI Bank Fraud Amount deducted-CMS/001028217621/ADTPSLSIPG__00000016003

Address: 11/6, Jacob Street, Puzhuthivakkam

30th Jul'22 & 1st Aug'22 amount(5000+5000=10000) got deducted from my Saving account as
Ref : CMS/[protected]/ADTPSLSIPG__[protected]without my knowledge. please refund my account. already checked my NACH details nothing in my account as name of Dreamplug Technologies. Please refund my amount....
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M
msuman2905
from Mumbai, Maharashtra
Jul 30, 2022
Feb 28, 2024
This thread was updated on Feb 28, 2024
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UPI transactions are blocked for security reasons

I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account. I reached out to my bank manager, relationship manager as well but no use.

It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

My registered mobile number is [protected]...
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C
chetan.ck
from LUCKNOW, Uttar Pradesh
Jul 28, 2022
Jul 27, 2023
This thread was updated on Jul 27, 2023
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Icici bank (DMC/IN30302891621683 DP CHGS TILL J UN-22) charges

Address: 2la place, Shahnajaf road hazratganj, Lucknow

I am CHETAN. 826.00 Rupees has been deducted from my account as[[protected]] DP CHGS TILL JUN-22) DP charges on

26/07/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[[protected]]....
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