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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 11

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S
Simran Momin
Jan 19, 2024
Jan 27, 2024
This thread was updated on Jan 27, 2024
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Address: Ichalkaranji

Hello, my account is debited by Rs. 532.13 and the transaction description is as ECSRTNCHGS041223
I don't know what is this about. This has been debited without my knowledge. Bank has not sent any SMS, call or email regarding this.
The transaction takes place on 16 Jan, 2024.

Please look into this and resolve this issue and credit my amount.

Thank you.
ICICI Bank customer support has been notified about the posted complaint.
Dear Simran Momin,

We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a19sy7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Madhu011
    Jan 19, 2024
    Jan 27, 2024
    This thread was updated on Jan 27, 2024
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    ICICI Bank Cashtxnchgs-branch-JAN 18 money deduction

    Hi Team,

    Account Number:[protected]
    Transaction Date: 18 JAN 2024
    Transaction ID: S71186540

    I am ICICI account holder, 18 JAN '24 month my account got deducted as "CashTxnChgs-Branch- DEC23+GST" charges without my knowledge.

    JAN 18 - 810.75

    I want you to refund the amount.
    Without customer knowledge debiting the money is showing the cheap behavior. And charges...
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    J
    John Jebadurai
    from Chennai, Tamil Nadu
    Jan 19, 2024
    Jan 22, 2024
    This thread was updated on Jan 22, 2024
    Resolved
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    Resolved

    Hello sir,
    I am using Amazon pay ICICI credit card. I have paid credit bill amount Rs. 10000 via Amazon Pay UPI date of 21 December 2023. Order ID:[protected]. This payment decline 29th December 2023 after successful payment. Amount also return to bank 29th December. But Credit card bill not credited to card. Amazon due date is 24th December 2023.
    I have paid credit card bill payment after cancelation my payment Rs. 10000 on date
    [protected]. But ICICI bank charges interest Amount Rs. 7434.31 and IGST CI amount Rs. 1338.18. Total charges of ICICI bank 8772. I am totally disappointed 😞. I am paid credit card bill before the due date but ICICI bank charges interest Amount.
    I pay off my entire amount every month. There no late payments past date. Please waive the Interest Charges fee Rs. 8772. Kidney revises the charges. I also attached payment details image for your reference.
    ICICI credit card Number: [protected].

    Thanks you
    +3 photos
    Feb 22, 2024
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 22, 2024
    ICICI Bank Customer Care's response
    Dear John Jebadurai,

    We are at your service. We have made a note of your card number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the card number from this post and not share it further on social media, as it is an important personal information.

    Regards,
    ICICI Bank Customer Service Team
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      C
      from Delhi, Delhi
      Jan 19, 2024
      Jan 27, 2024
      This thread was updated on Jan 27, 2024
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      Address: shalimar bagh

      4500 amount deduct from my account today
      19/01/2024 19/01/2024 ECSRTNCHGS160621_SR[protected]GST 590.00 3, 931.00
      5 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~09JUN2
      1~91dee29~4010C 590.00 3, 341.00
      6 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN2
      1~6e20ff0~4010C 590.00 2, 751.00
      7 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAY2
      1~debb928~4010C 590.00 2, 161.00
      8 19/01/2024 19/01/2024 ECSRTNCHGS050521_SR[protected]GST 590.00 1, 571.00
      9 19/01/2024 19/01/2024 NACH_AD_RTN_CHRG~Of Bnk BFLf~03APR2
      1~f9057ce~4010C 590.00 981.00
      10 19/01/2024 19/01/2024 ECSRTNCHGS300621_SR[protected]GST 590.00 391.0
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Solution kab mile ga ye log to kuch bhi batane lag jate kisi ka Paisa eak baar kat gya to vapis nahi karte sab bank apni manmarji kar rahe hai
      Dear Charan,

      We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a19ssi) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        SouravNeogi
        from Kuju, Jharkhand
        Jan 18, 2024
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        My account has been frozen[protected] without any intimation. I have reached to the nearest bank branch (Rukmini gaon branch ICICI Bank) with my id and shared all the details regarding my daily routine online transactions. They were not able to provide a satisfactory response and were unable to unfreeze the account. I had to submit an application mentioning my salary account details as well (axis bank) along with my office address; however, i failed to understand why in the first place it is frozen. Even after submitting the application; they were unable to tell me when it will be unfrozen.
        +1 photos
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          SouravNeogi
          from Kuju, Jharkhand
          Jan 18, 2024
          Jan 19, 2024
          This thread was updated on Jan 19, 2024
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          Savings account frozen without prior intimation.

          Website: www.icicibank.com

          My name is Sourav. Yesterday i was unable to use my account and today i received an email Status of your SR[protected], Dear Customer, As a precautionary measure, Acct[protected] has been frozen temporarily to prevent misuse. Pls visit branch and submit recent trxn dtls. Since yesterday i was unable to do any transaction with my account.
          Immediately called the customer care and asked them to unfreeze the account but they asked me...
          +1 photos
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          N
          Naresh Kumar Koppala @
          from Visakhapatnam, Andhra Pradesh
          Jan 17, 2024
          Jan 22, 2024
          This thread was updated on Jan 22, 2024
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          I am getting so many calls to take credit card rather I told so many times as not interested to take the credit card. Even they are speaking arrogant regarding it.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Naresh Kumar Koppala,

          We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a19ml0) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            nakul07
            from Faridabad, Haryana
            Jan 17, 2024
            Jan 19, 2024
            This thread was updated on Jan 19, 2024
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            Multiple transaction with deduction of amount by name of ecsrtnchg

            Hi icici team
            Today i have transferred 3500rs amount in my icici bank account for paying my emi of app based loan provider navi. But after creation of my account suddenly some deduction makes from the bank with name ecsrtnchg... And multiple transactions with amount of 590, 585.67. I already paid my every emi before due date but i have no idea that auto debit is activated and not informed by bank also that i have penalized by some...
            +1 photos
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            H
            Hemaraja1
            Jan 17, 2024
            Jan 22, 2024
            This thread was updated on Jan 22, 2024
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            Address: 12640 Misty place

            This is the latest letter i have sent. I need to make investment and unable to do so

            Good Morning,
            I have loaded the documents three times and I do not know what is the problem. I am trying to call the number that was given to me by your customer service[protected] and I am unable to connect with someone. When I call[protected], it appears that is a call center and they tell me to call the above number. Can someone please call me to guide me? This issue has been pending for years and I want this resolved as I wanted to trade and am unable to do so. It is very difficult and frustrating to work with the timings as I am in the USA. My brothers are in India and are requesting me to transfer the shares and account to another bank but I wanted to keep this account open due to sentimental reasons.
            I am sure you would want to get more investments and hence please contact me ASAP My number is[protected] on Whatsapp) Your immediate attention will be greatly appreciated.
            Thanks
            Hema Raja
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Hema Raja,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19mey) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jasrishi22
              from Mohali, Punjab
              Jan 16, 2024
              Jan 22, 2024
              This thread was updated on Jan 22, 2024
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              Good day,

              Please see attached bond certificate. This bond was not redeemed at the time of maturity.
              Please assist in redemption of this bond.

              Thanks,
              Jaswinder Singh,
              [protected]@wealthverse.in
              PH: [protected]
              +2 photos
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Jasrishi,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19luk) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                maitrikvora21
                from Mumbai, Maharashtra
                Jan 16, 2024
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                Relieving Letter not given even after acceptance since four months

                Address: ICICI towers BKC

                I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...
                +2 photos
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                maitrikvora21
                from Mumbai, Maharashtra
                Jan 16, 2024
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                Relieving Letter not issued even after acceptance since 4 months

                Address: Icici bank BKC ICICI towers

                I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...
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                M
                meluri vanditha
                Jan 12, 2024
                Jan 22, 2024
                This thread was updated on Jan 22, 2024
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                Hi I have a credit card with ICICI bank, card num [protected], name Meluri Vanditha. Recently i lost my job and I have incurred huge losses in my business and i am on the verge of closing down the same. I am single parent and I need banks help to make the payment towards my credit card. I want to pay off my complete balance on my card, but in the recent past there has been huge charges that has been incurred on my card, I would request you to consider those charges and possibly remove all the charges in the recent time so that i can pay off my card. This would be of great help if this is done. Also please tell me the final amount to be paid so that I can clear the payment at the earliest.

                Waiting for the reply.
                Regards
                Vanditha M
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Meluri Vanditha,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19ltm) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Shashank M Bharadwaj
                  from Mysore, Karnataka
                  Jan 10, 2024
                  Jan 12, 2024
                  This thread was updated on Jan 12, 2024
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                  Address: #62 5th cross vijayanagar railway layout

                  Without my concern money has been deducted by my icici primary branch...
                  Atleast warning should have been given..
                  But this is horrible..
                  Kindly check my complaint...
                  +1 photos
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Shashank M Bharadwa,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196yh) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    David joshiva
                    from Tirunelveli, Tamil Nadu
                    Jan 10, 2024
                    Jan 12, 2024
                    This thread was updated on Jan 12, 2024
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                    Address: Chennai

                    They debit around 3910 rupees yesterday as Nach ad rtn chrg inge not as check bounce on covid time 2020 this happens second continues time this year debited like this evenafter paying that emi correctly to refund my money.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear David Joshiva,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196yb) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      U
                      Uma Bala Subrahmanyam Pulivarthi
                      Jan 9, 2024
                      Jan 12, 2024
                      This thread was updated on Jan 12, 2024
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                      Later, I have moved to United States for higher studies. I didn't get any email notice or call if this account has changed to SAVINGS Account.

                      After long time, I recently came back to India and when I load my account, It went to ZERO all of a sudden deducting multiple transactions like, "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
                      3~cffbc5d~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
                      3~386ba8e~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~04JUL2
                      3~f12aa36~400CD" and so on...

                      I need an immediate refund on all these transactions. And also need a written explanation behind these deductions.
                      +2 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Uma Bala Subrahmanyam Pulivarthi,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196y4) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        PankajNailwal
                        Jan 4, 2024
                        Jan 12, 2024
                        This thread was updated on Jan 12, 2024
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                        Address: delhi

                        Dear team,

                        I'm raising complaint against a recovery agent and icici bank manager namely Sheetal Jadhav, rohini Im using icici credit card due to some financial issue I'm not able to pay any amount, now
                        his agent and himself visiting my home place and my office threatening my landlord family members also sending me threat mails,

                        What to do ?
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Pankaj Nailwal,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xw) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          ranimoo
                          from Chennai, Tamil Nadu
                          Jan 3, 2024
                          Jan 12, 2024
                          This thread was updated on Jan 12, 2024
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                          Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

                          I got icici tax saving bond 112000-tsv/sl.no.[protected]/41823/dist.nos[protected]. Please guide how to encash this.

                          R. Krishnamoorthy
                          [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Ranimoo,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xl) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            ranimoo
                            from Chennai, Tamil Nadu
                            Jan 3, 2024
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                            Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

                            I purchased ICICI tax saving bond 112001-TSB - No. 01881-32B/68269. /Dist.Nos.[protected]. I want to know how to redeem it to get encashment and cash.

                            R. Krishnamoorthy
                            [protected]
                            mail id... [protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
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                              M
                              Mahankali Rohini
                              Jan 3, 2024
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                              Sub: Redemption of ICICI money multiplier bond 1098-MMB-Thre
                              Ref:-Bondholder no: 4566-996 Certificate no: —5995
                              I am a holder of ICICI money multiplier bond 1098-MMB-Three.
                              Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
                              I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

                              Name: — Mahankali Rohini
                              Bank Name: - ICICI Bank
                              Branch: Rai Durgam, Hyderabad, Telangana
                              IFS Code: ICIC0007552

                              PAN No: FDZPR0907J
                              Mobile No:-[protected]
                              E-mail ID: mgashastry8292gmail.com

                              Please let me know if have any more information.

                              Thanking you,

                              Yours Sincerely

                              (Mahankali Rohini)
                              ICICI Bank customer support has been notified about the posted complaint.
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