Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14239
Unresolved
9375
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
933
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1003

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vaishali Mittal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

showing access drawing of Rs.500 in ATM

Address:Dehradun, Uttarakhand

Hi Sir/Mam,

This is to inform you that i Vaishali Mittal drawn Rs.1000 from the bank but bank credited my account with Rs.1500/- on dated 21 March 2012. I immediately complained to the Banks Customer Care against Complaint No.SR[protected] and they told me that the problem will be resolved within 5days but when i again contacted them on 6day they said sorry we can't help you.
So I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nvlprabu2
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no items are available to redeem against rewards

Address:Chennai, Tamil Nadu

Dear Sir,
Ref: ICICI Bank credit card no: [protected]

i am holding a ICICI bank Credit card for last several years. i have total rewards points 5000 + to redeem. i visited ICICI web site and saw the available items against the reward program. it showed many products for this reward program.

i asked icici customer care to redeem few items against my rewards points, they are saying the items are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dineshrjadhav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT FOR PAYMENT

Address:Thane, Maharashtra

I M BEING HARASSED BY ICICI CREDIT RECOVERY DEPT ON MY CELL & ALSO AT MY OFFICE LAND LINE NUMBER WHERE I M JUST WORKING FROM 2 MONTHS & ALSO I M BEING THREATENED OF TAKING THIS MATTER TO MY COMPANY MANAGEMENT FOR RECOVERY OF THE SAID AMOUNT FROM MY SALARY.
THIS MATTER IS OF 2004. THEY HAVE COLLECTED ALL MY INFORMATION / DATA OF RESIDENCE & WORK PLACE FROM INTERNET & CONTINUOUSLY HARASSING ME.
AT PRESENT I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ravi Kumar Vishodia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUDULENT TRANSACTION

Address:North Delhi, Delhi

I have received the below E-Mail & Message of the Fradualnt Transaction on my ICICI Credit card.
I Tried to Log a complaint from Customer Care on Phone But They Refused by saying that thhis Transaction id Under Process & hence Can,t Be stopped Right Now. Let that Transaction Happen then We will Log your Complaint.


The below is the E-Mal Message I ahve Received Today.

Dear Customer,
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
sunnywarangal
from Vijayawada, Andhra Pradesh
Report
Copy

ICICI bank deducted money from account by the name of QABChgs

Address:Hyderabad, Andhra Pradesh

My name is snilkumar.m and i have my account A/C No.[protected], in secunderabad ICICI bank. On[protected] the bank has deducted Rs. 92 from my account by the name of QABChgs-Sep11+ST9 and[protected] on 801 Rs and [protected] on 827 Rs Wye without any prior information. Private banks cheating the innocent people by the name of QAB while there is no such rules in government banks. I request somebody to please help me to bring this money...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shweta Mangale
from Mumbai, Maharashtra
Report
Copy

Threatening calls

Address:Mumbai City, Maharashtra

Dear Madam,

Greeting Of The Day!

This is Suhasini Ashok Suryawanshi ([protected]), I would like to inform u that i have received a call from Mr. Kishore ([protected]) a Recovery Officer Working for ICICI Bank (Credit Card Paymnent Department). Mr. Vishal Upadhay is the person who has taken a Credit Card of ICICI and not made the payment. He was just my Office colleague and even i am no more part of that company....
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
K
koilpitchai
from Mumbai, Maharashtra
Report
Copy

Harassment in loan recovery matter

Address:Mumbai City, Maharashtra

The Bank is denieing to stop harassment to me. Initially they utilised recovery agent(goons) on me. Now they deduct my salary from salary account. My Account No. is[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
skver36
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transaction blocked

Address:Uttar Pradesh

hi sir,
I am santosh and i want to say that my icici atm card is bolcked due to number of wrong entries in a single day... saying that the captcha entered was wrong..during online shopping....and my card is blocked for online transactions now...please help me out of this problem ASAP... my account no. is[protected] and my debit card no. is [protected]
plz help me out sir..... waiting for your response
thanx.........
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajnish2606
from Pune, Maharashtra
Report
Copy

Threat Calls

Hi,

This morning I received a call from a person who was calling himself as the sub inspector of Delhi Police Patiala House and named him as Vijay Choudhary.
He told that a case is pending against my dad for non payment of ICICI card dues which has been issued at Nagpur . He asked me to contact Advocate Vijay Ramani for the case details .
My question to the bank is that we have never used a ICICI card issued at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
ksaket
from Mumbai, Maharashtra
Report
Copy

money debited from my account without my consent

I hold one current account in the name of Ganesh Enterprises in Rouekela branch with account number[protected].Today my cheque returned unpaid due to non availability of funds in my account.When i enquired,I found that the sum Rs.87911/- is debited from my account on account of my two credit cards with numbers ([protected]) and ([protected]) in Gaziabad (U.P).

The amount was debited from the current account without...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jsunkum
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company

Address:Karnataka

i had ATS account done thru Bangalore office. i lost lot of money. they don't do proper research. they hire staff, who are learning the trade at our expense....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
statiall
from Hyderabad, Telangana
Report
Copy

Non-Clearance of my F & F after paying the amount suggested.

Address:Hyderabad, Andhra Pradesh

To,
Respected Sir/Madam,


I was unable to clear my dues of my Credit Card with ICICI bank. I got a call from a ICICI person informing me that he is an advocate of ICICI. He informed me that if I dont clear my dues, non-billable warrants will be issued on my name and suggested me to pay 30,000.00 towards the Full & Final Settlement. I arranged the amount some how and paid the whole amount suggested. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MANOJ KUMAR NISHAD
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACCOUNT LEAN WITHOUT PRIOR INFORMATION

Address:Central Delhi, Delhi

RESPECTED SIR, I WOULD LIKE TO INFORM YOU THAT I HAD TAKEN THE ICICI BANK CREDIT CARD. I WAS DOING REGULAR TRANSACTION WITH BANK, YOU CAN CHEQUE MY RECORD ALSO,BUT IN THE MEANTIME I SHIFTED TO U.P.I COULD NOT GOT UPDATE MY ADRRESS.THOUGH BANK HAS THE MY MAIL-ID ALSO.BUT BANK DID NOT INFORM ME ABT MY DELAY PAYMENT AND BANK LEANNED MY ACCOUNT.WHEN I REACHED TO ICICI BANK,I CLEAR THE BALANCE PAYMENT. BANKS EMPLOYEE SAID UR LEANE WOULD BE REMOVED...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Delhi

Dear Sir,

My Name: Umashaneker Pandey

The root cause of the entire dispute had started by the Bank long back of which all correspondence documents are yet available with me as evidence and can be produced in case required?

On behalf of my salary A/c. with the bank and very clean record, the bank had given me a credit card and a personal loan. I was paying the EMI of personal loan without any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rohit.arehalli
from Mumbai, Maharashtra
Report
Copy

not providing the services that we are promised

Address:Bangalore, Karnataka

Hello sir, I am rohit my a/c not is [protected], I have opened the A/c with ICICI. But when i try fro net banking, I was not able to do so since my mobile no was not updated inspite of me giving the info, I was forced to visit a nearby branch and submit a stay connected form, I was informed that the request will be activated in within next 24hrs, But it has been 3 days the issue is not resolved. Also i was informed that they will not be any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hasannsherif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted while depositing

Address:Bangalore, Karnataka

Hi ICICI,

My father deposited Rs 40000 today to my ICICI bank account that I hold at Hosur Road Branch, Bangalore, but I received only Rs 39779.

Deduction: By Cash :40000 ANW-Chrgs :200 S-Tax :21

I want to know why. If you charge while depositing and withdrawing cash from bank, then how can anybody be happy by your service. What exactly is the core purpose of banking according to you? It seems...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gyanjit rout
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money reduction

Address:Pune, Maharashtra

last day at morning,it was observed through sms by my mobile.no. that my money was transaction two time i.e at 11.15(RS.11300.00) and at 11.40(RS.10300.00) so kindly do some thing,i also complain to bank that my complain no.is SR[protected] AND SR[protected].PLEASE TAKE MY CASE KINDLY.give me feed back as soon as possible through my mail or by sms to mobile.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
vivek71
from Mumbai, Maharashtra
Report
Copy

Amount Debited without information

Address:Gurgaon, Haryana

I am a icici bank & credit card holder, Was paying the amount as per the monthly installment received as per information by sms or mail. Having a ledger bank of more than Rs 18000 in the bank, when today went to atm to debit the money, failed to take the cash, after spoken to customer care got to know that my account went to lein coz credit card dept did that. was given the complaint number that I should receive the call back but failed...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
biru12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by ICICI Bank

I have applied for an ICICI Credit Card long back (most probably in the year 2005) from Faridabad . But I never received the card. A person called me for delivery of the card, but I was out of station at that time. After almost a year, I again received two calls for verification of credit card application and I told repeatedly that I had applied for a Credit Card, but never received the card. I thought that it might be the same card which...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nasir_b23a
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Transferred Rs.7,000/= but not received.

Address:Mumbai City, Maharashtra

I had transferred Rs.7,000/= in ICICI Bank, Maratha Mandir Br. in the a/c name of Mr.Shah Nawaz Hafeez Ahmad, (A/C No.[protected] on 5th August, 2011 and it was received by ICICI Bank on 5th August, 2011 but ICICI Bank have not yet paid till today, neither they are clarifying. I have written following email to them:-

----- Forwarded Message -----
From: Nasir Husain <[protected]@yahoo.com>
To: ""[protected]@icicibank.com""...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy