ICICI Bank Complaints & Reviews

Address: North 24 Parganas, West Bengal

I'm a privileged customer of ICICI bank. Pls see below what privileges I get:-
1. They cheat me and charge extra money on all my credit cards for more than one year.
2. When I catch the error and ask them to give a reversal, they sent the dues to the collection agency.
3. Collection agency harasses me and they keep in charging me extra.
4. I call up the customer care and since im a privileged customer, each executive rotates me to different departments and at the end the line gets disconnected.
5. They are a negative impact on my credit score.

I would request anyone who can help me out to get this matter sorted out and would also suggest everyone to be wary of this fraud BANK called ICICI.
From top to bottom, ranging from the chairman to the peon are cheats. They are actually running a cheat fund with the mask of a registered bank.

joyjeetsahela [at] gmail [dot] com

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 1, 2012

Verified Support

Hi Joyjeet,

We are concerned about the service issues raised by you. While we have made a note of your details and arranging to get it addressed on priority, we would appreciate if you do not use derogatory language against our officials.

Regards,
ICICI Bank Customer Service Team

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Address: Coimbatore, Tamil Nadu

sir,
As I approached the bank credit card recovery dell to know the amont to settle my credit card balance. They gave

some waivery for my repayment. I asked the calculations of waiving as per rbi guideline. But they refused as well as

abused in return. here is my request where can I get guidelines of waiving the balance amount settlement to private

banks credit card

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 31, 2012

Verified Support

Hi,

Please send us your contact details at [protected]@icicibank.com and we'll assist you for the same. Kindly refer '3235886' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Udaipur, Rajasthan

Dear Sir/Mem

I Am Naveen Kumar Mehta s/o Balu Lal Ji Mehta,

My Complain Is My CHEQUE BOOK Requevest at 16 Jun 2012 Gave to ANKITA MAHESHWARI (S.O.) Code No. 237626.

After Ten Day's my shop Eploeye goes to ICICI BANK, ANKITA and Asked for CHEQUE BOOK hi repaley after 3 Day's you get The CHEQUE BOOK.

But unfortinately I need neccesary CHEQUE BOOK then i go to bank (TODAY, 26.07.2012) and demand by to CHEQUE BOOK ankita she replayad to me very badly speak.
She told me my CHEQUE BOOK Reqwest not in my MIND. And asked me never about it becouse it is not my responsebility you mey go now.
I Lost my Image and damage my bussines relationship. During those days (about 1 Months) i lost ecconomical large scale money (digit 6)

From:- NAVEEN KUMAR MEHTA s/o BALU LAL MEHTA
My A/C Is Current Account In ICICI BANK BRANCH- BHINDER

VIVAAH SAREES,
sadar bazar, BHINDER Dist-Udaipur (RAJ.)

Mo. +91-[protected]

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 30, 2012

Verified Support

Hi Naveen,

We are sorry to hear about your experience. We have made a note of your contact number. Our official will get back to you soon to address your concern.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

I have been offered with ICICI HPCL credit card saying that it has Buy 1 get 1 free movie tickets. I checked the website it showed no signs of it.. I called the executive back and he again confirmed that it has the above mentioned features. Now that i tried to book the ticket its saying the my card is not eligible for that offer.

I am extremely disappointed. Its not the problem with the bank. Its the problem with the executives who misguide the customers.
By the way the executive name is Sharath. His number is [protected].

He also told me that he will get back to me with the details of the card showing the above mentioned features. Now I am trying to call this guy and he is avoiding my calls.

Regards,
Abhilash

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 31, 2012

Verified Support

Hi,

Please send us your contact details at [protected]@icicibank.com and we'll get back to you at the earliest to assist you with features of our HPCL Credit card and help you acquire one. Kindly refer '3228374' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Karnataka

hello friends
just i want to share this experince

NEVER EVER GET IN THIS FAKE ICICI PO RECRUITMENT.BECAUSE IT IS A FAKE POST.THEY DONT LIKE THEIR EMPLOYEE,THEY WILL
FORCE TO 3.5 LAKH TRAINING PROGRAM AND U HAVE TO PAY.

VERY MUCH LESS GROWTH AND NO JOB SECURITY AND SURITY.THEY DONT THINK ABOUT THEIR EMPLOYEE.THEY WILL KICK U OUT WHENEVER THEY WANT AND U HAVE TO PAY THEIR WHOLE TRAINING FEES WITH 24% INTEREST RATE.

ICICI IS NOT A GOOD.THEY HAVE THEIR OWN VIEW AND JOB LINE.U WILL ASK TO DO SALES JOB AND FORCE TO BRING INCOME AND IF NOT THEY WILL KICK U OUT...................

PLEASE PLEASE PLEASE DONT GO AND CHOOSE EVEN DIFFERENT LOW PKG EVEN JOB.

Aug 13, 2020

Complaint marked as Resolved

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natasha guriya

Feb 16, 2013

HEY BUT THE TRAINING FEES IS PAID BY ICICI ITSELF...RIGHT??
PLEASE GIVE ME MORE DETAILS ABOUT THE PO PROCESS IF ANY ONE KNOWS WELL..

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Address: Bangalore, Karnataka

[protected] this is my credit card number of icici bank your recovery department is harassing me using bad word, calling my company i am going for police complain.i told them that i will pay 15000 outstanding they are not ready to listen because they must be having some commision in that, they are telling me to pay 15000 in bank keep that receipt don't mention your ph number. we will show your are not in contact what is the use of paying 15000 same problem i will get in future. i am not going to pay without NOC Letter if any body from icici bank is ready to sort this problem please contact me on [protected]@rediffmail.com. for final settlement from direct ICICI Bank not from recovery department.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 30, 2012

Verified Support

Hi,

We have made a note of your Credit card number . Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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Address: West Bengal

I have had a ICICI credit card. 1 months back I had to stop payment due to some financial crisis. But post that I made a few payments and requested them to settle the card. However no mutual agreement was reached thus far. Now for the past one week ICICI representative are calling me and my colleagues. They are claiming that they are calling from Delhi Police and have a criminal record of me. I stated once again that please quote me an amount that I will be able to pay and will be more than happy to oblige. They still continue to give threatening calls in the name of Delhi Police. This is outright defamation and I would request your assistance in this case. My details below -

Kunal Sarkar
Card NO - [protected]

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 27, 2012

Verified Support

Hi Kunal,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

My Friend deposited an amount of Rs 45000/- on 21st july in my account No[protected] by cash and the bank has deducted Rs 253/-. I request the ICICI bank to give back the amount.

Aug 13, 2020

Complaint marked as Resolved

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K

kaul

from Jalandhar, Punjab

Feb 14, 2011

ICICI Bank — UNAUTHORISED MONEY WITHDRAWLS FROM MY SAVING ACCOUNT

Respected Sir,
I am a account holder & credit card holder in ICICI Bank. My a/c no is[protected] & credit card no is[protected]. On account of credit card ICICI Lombard issued me family insurance but when policy came it was individual. When I spoke to the customer care in Lombard they said but so ever verification has come we have issued policy on that behalf. when I refused to accept the same i was told to deposit the paper so that they can canceled the policy. I returned paper to their Hyderabad office, Same time I informed credit card & Lombard customer care, But when I received statement money was deducted from my account so I spoke to Lombard as per them they canceled just one instead of two. I informed the matter to credit card division. They said you pay this time we will rectify the next invoice. But same thing happened next time & i was told to pay the invoice as it can not be rectified. but when third invoice came same way I refused to pay & told them to chang the invoice & take the payments. no body changed that invoice now they start taking money from my saving account without my permission.
With this request i request you to get my account setteled, Take your money & give me my money back.
Thanks & kind regards
Surinder kaul
[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 27, 2012

Verified Support

Hi,

We are sorry for the inconvenience caused to you. We have made a note of your account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Delhi

AAJ HINDUSTAN TIMES (25/07/2012) KE PAPER MEIN PADHA KI COURT NE ICICI BANK KO 1.64 LACS KI PENALTY LAGAI HAI .IS BANK KE UPPAR KUCH JAADA HI PENALTY LAGTI HAI KYON KI ISKI MD CHANDA KOCHAR KUCH KHAS KISM KI BUSINESS WOMAN HAI /KUCH KHAS STYLE HAI INKE KAAM KARNE KA YEH COURT SE NAHI DARTI 1.64 LACS EK AADMI KO DENE SE ICICI BANK KA KUCH NAHI BIGADATA.INKE UPAR KYON KI YEH REPEATED OFFENCER HAI INKO HI SAAZA JAB TAK NAHI DIYA JAAYEGA INKE EMPLOYEES KO BOLNE SE KOI FAYDA NAHI HAI.KYON KI EMPLOYEES INKE UNDER MEIN KAAM KARTE HAI JO YEH KAHTI HAI WOHI EMPLOYEES KARTE HAI.TOH SAAZA MEIN CULPRIT KO DENI CHAAHIYE.CRORES OF RUPEES KAAMANE WALE KO 1.64 LACS KAJURMANA KOI VALUE NAHI KARTA INKO INKE HAISIYAT KE HISAB SE SAAZA DI JAANI CHAAHIYE
PANKAJ
M-[protected]

Aug 13, 2020

Complaint marked as Resolved

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Hi,

My name is Madhusmita Mallik , I got a message on 30th may 2012 from TD-ICICIB as "Dear customer ,Use your ICICI Bank Debit Card to book flight tickets at Ezeegi1.com and get 30% cash back till 30-jun-12.Use Prome code- ICICGBDFLT and i made the transaction for booking the flight tickets from Delhi to Bangalore as round trip on 21st june 2012 using the given promocode. And after that i talked to ICICI Bank customer care and they told yes you will get back the cash till 30th june 2012 But unfortunately still i have not got any cash back return then i talked to customer care again and now they are saying it was for i mobile something .But the thing is like there in message they have not mention anything about i mobile .

I request you to please take this in light and get my money return and consider my query properly.

Complaint marked as Resolved

Ezeego One Travels & Tours Ltd. customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 26, 2012

Verified Support

Hi Madhusmita,

We are sorry for the inconvenience caused to you. We have made a note of your concern and our official will contact you to address it.

Regard,
ICICI Bank Customer Service Team

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Ezeego One Travels & Tours Customer Care

from Noida, Uttar Pradesh

Jul 27, 2012

Dear Ms. Mallik,

Greetings from ezeego1!

As per our records, the applicable amount of INR 600/- has already been refunded in your account on 22nd June 2012 for EZR[protected]/A.

Request you to inform us if any other issue is pending resolution with us.

We look forward for your continued patronage and assure you of our best services at all times.

Thanking you,

Kind Regards,
Team ezeego1

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Address: Delhi

icici bank now also not following rbi guidelines and their working style is same as taliban inke against RBI kyon nahi action leti hai mujhe pata nahi ITNI COMPLAINTS KEBAAD BHI RBI KIS KA INTEZAR KAR RAHI HAI
INKO BANK KHOLNE KI EK SABHYA SAMAAZ MEIN IZZAZAT KAISE DE RAHI HAI ICICI BANK KO.KYA HUM MAAN LE KI HUM TALIBANI DESH KE NAGARIK HAI JAHAN KOI LAW & ORDER NAHI HAI.YEH KHULE AAM LOGO KE YAHAN GUNDA GARDI KARTE RAHEN AUR HAMARE DESH KE BANKING KE OMBUDSMAN CHUP RAHEIN RBI CHUP RAHEN COURTS CHUP RAHE.YEH BANKS COURTS KI BAAT TAK NAHI MAANTE KAI GALTIYAN MAAF HAI INHE AUR HUM JARA SA KUCH KAR DE TOH HUNGAMA HOJATA HAI KYON.IS BANK KE KHILAF JALDI SEJALDI KOI ACTION LE JISSE IS DESH KE KANOON MEIN HUM LOGON KI SHARADHA HO.HAMARI COMPLAINT KE ALAWA BHI ISME AUR LOGO KI COMPLAINTS HAI SABHI KO IS SAMANTWADI BANK SE MUKTI DILAYEIN.BHAGWAN HAMARA BHALA KARE.
PANKAJ
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Delhi

Hi,

My Name is Ravi Agrawal. I made transaction for MakeMyTrip of 27000 for intercity car booking.

I made transaction online via ICICI bank net Banking. My first transaction got failed on 11th ?July 2012, but my money got deducted. I contacted Makemytrip they said they haven't received first transaction money and hence I made payment again on 12th July 2012.

Failed transaction : on 11/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Successful: on 12/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Its 21st July 2012. I haven't received my money yet. I contacted ICICI bank they said money has been transferred to Make my trip on 12th July 2012 itslef while Makymytrip is not responding on mails and on calling denying for this.

ICICI team has given reference number : in1207b05810p01

I request you to please take this in light and get my money return.

Regards,
Ravi Agrawal
[protected]

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 24, 2012

Verified Support

Hi Ravi,

We have noted down your contact number. Our official will contact you to assist you for the same.

Regards,
ICICI Bank Customer Service Team

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Aug 1, 2012

Dear Sir,

Our representative has been in touch with you and the problem stands resolved from our end. In continuation to your correspondence with our representative we hope your issue stands resolved to your satisfaction now.

Regards
Team - MakeMyTrip Care

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R

ravic88

from Gurgaon, Haryana

Sep 25, 2012

I received money but i got after 16 days. I want reason of delay and interest of money 27000.

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Address: Thrissur, Kerala

Respected sir,
I was Junior Officer of ICICI BANK Puzhakkal Branch Thrissur.i had worked six months since 20/9/2010 to 31/3/2011. But i didn't get the relieving letter.i humbly request you to grant me the same.
with regards
Name:Helna k.a
Employee ID:209552
Address:Dwaraka
karumathil house
p.o enamakkal
Thrissur (DT)
kerala,pin:680510

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 24, 2012

Verified Support

Hi Helna,

We are sorry for the inconvenience caused to you. We have made a note of your employee id number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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H

helna

from Thiruvananthapuram, Kerala

Sep 29, 2012

still i have not yet received any call from your side. it is urgent to get the relieving letter.so kindly do needful arrangements.

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H

helna

from Thiruvananthapuram, Kerala

Sep 29, 2012

and also my contact number is [protected]

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H

helna

from Thiruvananthapuram, Kerala

Oct 9, 2012

still i didn't get any movement from your side. i don't know what is happened.

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Address: Chennai, Tamil Nadu

Hello Sir/Madam,

Lat year after Aug 2010 a person called Nirmal John asked me to pay the settlement
of 8000/ after verifying the issues with the previous account and other issues.

I paid and he said he will process the settlement letter in the morning and bring it home the next day.
But it wasn't paid and you can see after two years of argument and fight I paid 8000 settlement and it was jusdged by Lok Adalat.

I contacted him 41 times and emailed 18 times to ICICI to top heads also, noting but automated emails and recently a person called bharath spoke when i called that number he says he has taken care but I don't think it was taken care and CIBIL is fixed.

will you please stop sending me this.
I suppose to receive a letter of confirmation but did not receive any!!
What's going on with you people?
My card number is : [protected].

fix this soon.
Prasanna Kumar.S
[protected] / [protected]@yahoo.co.in

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 23, 2012

Verified Support

Hi Prasanna,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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P

pk99716

from Pune, Maharashtra

Jul 31, 2012

I am still waiting for the NOC and call back.

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Address: Andhra Pradesh

Hi Team,

I have used the ICICI debit card at HDFC ATM, Madhapur-Hyd today morning and the transaction is not successful, but it shows the amount of 3000/- is being deducted from the account and Immediately it being reflected in my online account as well. i have approached the phone banking service as well in regards to this and they have address that the amount would be refunded in the 24 hrs at it is the privilege account.Can you address me the issue clearly whether the issue is ATM problem or Banking issues or will money be refunded or not ???

Regards,
Basanthi

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B

Basanthi Kota

from Hyderabad, Telangana

Jul 20, 2012

Hi Team,

I have used the ICICI debit card at HDFC ATM, Madhapur-Hyd today morning and the transaction is not successful, but it shows the amount of 3000/- is being deducted from the account and Immediately it being reflected in my online account as well. i have approached the phone banking service as well in regards to this and they have address that the amount would be refunded in the 24 hrs at it is the privilege account.Can you address me the issue clearly whether the issue is ATM problem or Banking issues or will money be refunded or not ???
ICICI A/c[protected].

Regards,
Basanthi

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 23, 2012

Verified Support

Hi Basanthi,

We are sorry to hear about your experience. Please send us your contact number at [protected]@icicibank.com and our official will contact you to address the concern. Kindly refer '3207817' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Delhi

agar mein hota toh jo mere employees ne galti ki uski maafi customer ke ghar jakar maangta jisse customer ka bharosa pvt banko par jaada ho jaata.isme aap ka kuch nahi jaata balki hum saari duniya mein taarif karte phirte. Aur hum bhukhe nange nahi hai ki aap paise dengi toh hum ko khana milega hume aap ka paisa nahi chahi ye.hum ne apne father ka treatment apne paison se karwaya hai aur aap ki karni ka bhugatan aage bhi karenge lekin mein public se kahunga ki icici jaise banko se door rahen kyonki kabhi khud ana karein bura waqt aa gaya toh yeh gundon se gala dabwadenge aap ka.instalment jaama karane gaya tha videocon tower two installment due thi payment companies se late ho jaane ki wajeh se ek instalment deposit karne gaya toh aap ki employee (female) ne mana kar diya registered post se paise lene ke liye chhithi dali toh uska koi response nahi aaya aur charges lagate gaye aap ke log aur iske baad gundon ka daur chaalu hua.ghar par aurton ko dhamkana etc baaki baatein aage likhunga public khud samjhle ki paise kahan deposit karein jis se uski izzat bhi bachi rahe.
pankaj
M-[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: North Delhi, Delhi

My debit card number [protected] has been blocked from online transaction and on contacting the bank no solution is being provided.

Thanks,

Aakash Chauhan

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 21, 2012

Verified Support

Hi Aakash,

We are sorry for the inconvenience caused to you. We have made a note of your card number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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Address: Tamil Nadu

Hi Sir/Madam,

I, Yogesh Ranjan Mishra, had done a recharge of Rs 110 from my ICICI Bank Debit Card on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My account is debitted by Rs 110 with a success status,however, i still did not get the recharge amount on my mobile number.

I have attached a snapshot of the required details below.

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 23, 2012

Verified Support

Hi Yogesh,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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Address: Delhi

Timings of recovery agents 10.00am to 5.oopm jab log apne offices mein rahate hai aur yeh aurton ko hadka kar chalein jaatein hai.woh bichari dar ke maare mentally torchar hoti rahti hai. yeh bhi nahi dekhte ki woh bimar hai ya tabiyat khrab hai .KAI BAAR TOH APNA I.D CARD BHI NAHI DIKHATE HAI KI PATA CHALE KI YEH KIS BANKON SE AA RAHE HAI.WOH BHI BAATON BAATON SE NIKALNA PADTA HAI.ICICI BANK KA BAHUT BURA HAAL HAI.
pankaj
m-[protected]

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Address: Delhi

DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DOCTORS KA AB TAK KA EXPENSE BHI DENE KI CON FIRMATION DO .HUM AAP KO DOCTORS SE BHI MILWAYENGE JINHONE HAMARE FATHER KA TREATMENT KIYA.AAP KE GUNDON KE KARNAME BHI LOGON SE SUNWAYENGE.SMS KE DWARA CONFIRM CONFIRM KAREIN.
PANKAJ
M-[protected]

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 1007

ICICI Bank Fraud activity, cheating

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waiving of credit card balance

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Cheque Book Not Send My Address

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Executives misguiding customers

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fake po recruitment

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outstanding settlement

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Harassment and Defamation

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ANW Charges withdrawal

ICICI Bank — UNAUTHORISED MONEY WITHDRAWLS FROM MY SAVING ACCOUNT

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BESHARM BANK HAI ICICI BANK.

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30% Cash back for domestic flight ticket booking

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not following RBI guideline.

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Refund of the failed transaction money

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non-occurrence of relieving letter

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Settlement money paid but no settlement letter

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ATM Transaction

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icici bank ki md chanda kochhar ko maafi mangna mein sharam aati hai

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card blocked from online transaction

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Mobile recharge amount not credited

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icici bank recovery agents timing

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demands apology the way there working style is.

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