| Address: Chennai, Tamil Nadu |
My saving account has been marked lien (39,000.00) by the ICICI bank without inform me in any communication mode. When i called ICICI customer care they told, credit card department did that. They told you have some 39000.00 due with ICICI credit card.
I wonder how this possible, three back i closed the credit card due. The person who collect the last payment told me you will received a NOC letter from the ICICI bank, Mumbai in 20 days. After that they didn't have any communication with me. Till day i haven't receive any letter from ICICI bank. But after 3 years they mark my account lien with the due amount of 39000.00 and the money got debit to ICICI bank.
The credit card that i used limit is 10000.00, but now the total amount that i paid around 60000.00. That is six time the amount that i purchased. This is more than looting by ICICI bank. In future myself, family & friend never going to have any relationship with ICICI bank.
I need to know the following thing, why ICICI didn't followed:
1. If i have due with credit card, why they didn't contact me for the past 3 years.
2. The current ICICI account that i have was created 2 years back, why didn't they inform me about the due when i create the account.
3. Why ICICI bank didn't inform me before or after, mark my account as lien. This is mentally disturbed when i used my card for shopping and found amount was in negative as it marked as lien.
I am going to file a case on these point against ICICI bank.
Anand
+91 [protected]
We are sorry to here about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3131252' in the subject line.
Regards,
ICICI Bank Customer Service Team