ICICI Bank Complaints & Reviews

on 24/5/12, I came down to this branch(Bund Garden Pune) for home Loan clearance, we dealt with Vishal Hapse (ID: 190697). He told us the specific due amount & we issued the cheque for the same. Same evening, he called & told us there is a gap of 820Rs & you have to pay it first & then only I can forword your cheque for home loan clearence. (if this was the case, why he didn’t inform us, when we were in the branch.) So, immediately, I transfer the 1000 Rs to my ICICI saving amount. & then only he forworded the our home loan clearence request. At the time of loan clearence, he told us, document will be reach to the branch within 21days(max), & I will inform you as soon as the documents will be here.
On 22/06/12 (almost 1 month later), I called him, He said, he is busy & call me back in 10 min. I waited for ½ hour & finally I called him again he did not even receive the phone. Today morning when I called him again & asked him you suppose to call me yesterday, he said “just tell what you want, don’t argue” & he just disconnected the call during the conversation. He called me back again within a min told me your documents is here & before I ask him anything, he again disconnected the call.
He is the most mannerless, Rude & arrogant person I have ever seen. Now, my question is, for getting this kind of service, you asked your customer to maintain 10,000 quaterly. & also is this not your responsibility to inform the customer when document reach the branch. & if you telling the customer that you will call back in 10 min & you didn’t do it & on the next day again customer calls he does not even have the rights to asked Why you didn’t call? He even told us to call the customer service centre to know where your document is? I hope you will take strict action against him. Worst Bank. Worst Employees.
Account No:[protected]
Contact No: [protected]

Myself NABIN KUMAR, a debit card holder of ICICI Bank, Bistupur Branch, Jamshedpur have not received my PIN number till yet. I have called so many times to customer care but in vain.. It is almost since last 1 year that i am running from pillar to post for my PIN number..Kindly stop my account as i have faced a very good experience with this much reputed bank.

My friend in Delhi deposited Rs. 540 into my savings account in ICICI bank. My account is in Tirupur branch. But the bank has charged me Rs.150 towards ANW charges. But this is not fair that i could not pay this much amount for such a small transfers. I need a refund of the ANW charge.

My card show invlid what can i do

To
The ICICI Bank
loan Recovery deptt.

Sub:Haressment from [protected] regarding my personal loan.

The No. [protected] become horror to me since call from this no means a lots of abusive words for me. This seems that my family is toys for them. Now i am afrid that he will reach my home to abuse or kill me.

The matter is that i had a pl in 2008 and due to my job loss i can not pay my 1 yr emi. And now today on 20/06/12 a phone call came to my home phone no. and said that he is SI from Pune and there is a case(case no. 420/138/9)launched againest me from Mr. A. k. Chaundilaya who was introduced as Legal adviser of ICICI Bank and tommorow(21/06/12) will be legal hearing of my case in court, if i want to hold it then i have to pay 50,000/- on today itself on immediate basis.But i said to him that as i m not working now so it will take time to repay but he didnt hear and started talking abusive languages then i told him that ok pls do legal process so that i can represent my situation to higher athurities after that i have gone out side my home. After few hours when i was not at my home he called again and scolded my mother very badly.As of Now i am starting my business and said him to pay you as i get the spare money. but he stated the abusive word and ask me to pay.My family is in very fear full situation and need urgent solution.

So request to you kindly help me. I will pay my all debt as get extra money.


Thanking you


Ashish Verma

Hi
Myself Irshad Ahmad I have submitted form on 15/05/2012 with 11000 Deposit for new account open in icici bank Kharadi Pune but some reasons my form have Rejected.The bank did not return my money till date
Irshad Ahmad
Visa debit card no- [protected]

Dear Sir/Madam,
I was already registered by complaint, but not responding from your side, so once again launch complaint. Sorry.

I was used ICICI Bank credit card. I got call from Shiftthought Consulting (company) on 12th June 2012 and they told my credit card details & also my personal details. I thought that call from ICICI Bank only I have been selected among lot of customers for this special offer as a special customer & don't pay any charges. Please verify your credit card number and expire date details. You will get gift vouchers with in 7 days without any charges.
After ending call, I observed, in my credit card account Rs. 5,499/- deducted. I don't know my personal information who's gets shared to shiftthoughts consulty.
I have find the shiftthought consulting customer care, didn't find the even customer care number. I have not received any further communication through sms or email. I was also informed ICICI Bank, but they not responding.
Please I want the amount back & punish to Shiftthought Consulty & if Bank, then also.

- Manojkumar Toche, Mob. [protected], E-mail - [protected]@rediffmail.com, man.[protected]@yahoo.com

My A/c No. is[protected]. Kindly reconsider the settlement amount. If you deeply go through my past communication with the bank, the amount deducted from my account will be refunded.

yours faithfully,


(S. Koil Pitchai)
Mob. No. [protected]

Dear sir I made a transfer on 2nd of May from my ICICI bank NRE account Number[protected] to my account in INDUS bank account number[protected]. Till now the amount is neither credited in my INDUSBANK account nor ICICI bank account. When I approached these banks they are not giving proper reply and till now I don't know where is my amount. The transaction request number is 30851930. Please kindly help in this regard. Because of non credit of the amount I suffered a lot to adjust my financial commitment. So I request you to do the needful with interest and compensation.
With regards

hi Sir!!
when customer care people called us for taking your icici pru.plan they convenced us for new plan,they told me this plan is under mediclaim plan which we required, who covers 3 lacs mediclaim with 4 family members...they gave us wrong information regarding their existed plan, they did not contact us, they didn't recd our call also,they swith off their mobile, we dont know about banch, branch manager & what is our exact policy?please help us. because of me my other friends took this policy also.they asked me always. your tel.operator always called us when they want to conye us,please tell me what to do?
tel.operators name as follows:
1.asmita [protected],[protected]-telecaller
2.Rohit [protected]-who recd our cheque

In the month of Feb 2012- my mother Smt Anjali N.Raut opened new policy details as follows.
App.NoA[protected]r
policy no.16397566
we issued cheque of Rs.6200/-
application no.45575769
instrument no.261782
Plan name:GSIP

Hi Some charges have been deducted from my ICICI Bank account.

1 14/06/2012 POSDEC CHG/28-04-12/0464/25ST3 DR INR 28.09
2 14/06/2012 POSDEC CHG/10-04-12/0464/25ST3 DR INR 28.09

Could you please provide proper explanation for the same

ICICI BANK A/C OF SRI. MVVV GOPALA RAO is
LPKKN[protected]
I took personal loan in July-2007 and paid it fully in July-2011. The status of my loan account in cibil report is
WRITTEN OFF/SETTELED.
Now I am ready to pay any amount i.e, due sothat the status in cibil report is changed
Otherwise sanction of any other loan will be difficult, Hence I request you to change the status in cibil report.

-MVVV GOPALA RAO,
68-1-26E, ASHOK NAGAR,
KAKINADA, EG DT.
ANDHRA PRADESH.
Contact Phone No. [protected]

Sir,

I have received a demand SMS from the ICICI Bank Credit card department against my credit card No.[protected] which was expired on 31.03.2012 and since November, 2011 there was no payment dues against that card. The Card was blocked by the ICICI Bank Credit card department as soon it was expired on 30.04.2011. So there is no question of further use of the said card by me or any body else.

Kindly do the needful from your end and oblige.
Thanking you,
yours faithfully,
Pradipta Sinha Roy
email ID : Pradipta.[protected]@yahoo.co.in

1. Credit Card No. [protected]
2. There was no payment dues since the expiry of the Card i.e. 30.04.2011
3. The Card was BLOCKED by the ICICI credit card department after expiry of the card.
4. No request for renewal of the card was made by me.

Hi

ICICI BANK INDIRANGAR BRANCH : These guys are not giving any locker to a regular consumer. They say that its 1 year waiting for any locker type.
But if I invest in their investment plan they will give me locker within 1 week. I told them that I have already invested in one of their investment plan 2 years ago and still continued investing in that plan, on this they told me that I should invest in another plan to get a locker.

This does not make sense to me if there is 1 year waiting period how they are giving lockers in 1 week. I am frustrated and will stop doing transactions with ICICI bank if the continue to do so.

Nirbhay K Kundan

Hi All ,

I am having my salary accout in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...

Hello Sir,

One of my relative deposited 2000/- in my account from ICICI bank itself.
But there is some deduction is showing in my mini statement.

It's as follows:-
By Cash :2000 ANW-Chrgs :150 S-Tax :15

Can you please let me know what is the reason behind this deduction.

Thanks,
Mayuri Ghogre
[protected]

Hello ,

Today when I analysed my Transaction. I for ATMDEC CHG in previous months.
This particular charges are applied when transaction is declined by other bank but as per RBI rules
anyone can withdraw from other banks. so why this charges are levied . I want to officials of ICICI Bank to act upon it and reverse the amount which is deducted on the name of ATMDEC CHG throught out.

My acct. no. is XXXXXXXXX. delhi

respected sir,
i resigned from ICICI on[protected]. and i don't know about my PF balance. I have posted all the required documents to the company on 5th March, 2012 through Trackon courier service and that was received by company on 13th March,2012.
Sir, my PF account no. is - M/H[protected] . Please tell me about the claim amount. and also credit that amount in my account as soon as possible.


Thanks & Regards,
Daljit Singh

Illiterate staff's

I am an icici bank customer for more than 8 to 10 years today i went to icici bank nanganallur branch to deposit cash to pay my icici lombard insurance but accidentally the token machine was not working so somebody from bank told me to pay cash in counter no.3 so i went to pay and i was giving the slip and cash to a person name prakash.N (Time exactly 3:15pm) but he never care me for 5 minutes and he is chewing something and doing some behaviour like he is a hero..I think he saw some movie and doing all sort of head weighted behaviour stting inside the counter...Icici should watch his behaviour in cc cam actually this type charcter makes me anger that i should close my account and i should not pay my icici lombard insurance.

D.Deshakumar
Icici a/c no.[protected]

Sir/Madam

I use my credit card (Credit Card No. 5239XXXXXXXX4003) on 06/06/2012 at HPCL petrol pump(AUTO CARE CENTER) for Rs 600(Total Deducted Rs. 615) on ICICI bank machine. As per rule petrol surcharge should be refunded when credit card is used at HPCL pump on ICICI Machine. But Uptil now i not get any amount refund to my account after 7 Days. Please refund my petrol surcharge (Rs 15) to my credit card as early as possible.

Regards,
Samir V Kaneriya
Mobile No. [protected]