ICICI Bank Complaints & Reviews

My ATM Card is blocked due to wrong pin entry. Kindly unblock my card.

Card no is [protected]

Dear Sir,

I have a kind request to the bank. I have a personal loan -no.LPCAL[protected] in the name of Anandam Dasgupta and I have regularly paid for the first 3 years and I am a ver old customer of the bank. The case has been referred to a lawyer for non payment of last 9 instalments. The reason for delay is because I am currently jobless and that too for the last 6 months. I have paid Rs.15000/- from my sick father last...

Sir,
This is to bring in your kind notice that :-
1). I had deposited a cheque of Rs. 40,000/- in ICICI Bank Ltd, Okhla Phase I branch New Delhi-110020 on 19/04/2011 in my Account No.[protected].
2).On 25/04/2011 after checking my bank statement I came to knew that the amount credited in my account was Rs. 4,000/- .
3). I notified this error to the ICICI Bank Okhla phase I on 25/04/2011 & I was told that matter will be resolved in 3-4 days but after given timeframe when I visited the bank again they told me that this will take another 1 day or 2 day.
4).After that they are repeatedly saying the same thing that they are speaking with their clearing department but matter has not been resolved even after making so many visits to the bank and sending e- mails to the ICICI Bank.
5). After this they started demanding for bank statement of drawee bank i.e SBI Raghubir Nagar. 6). I provided the same on 13/05/2011 but the matter has not been resolved till date.

It’s a request to kindly look into the matter and take appropriate action to resolve the matter .

Regards


Tarandeep Singh
Details of the cheque deposited is as follows:
Cheque No. 534631
Branch : State Bank Of India
(04915) Raghubir Nagar
New Delhi: 110027

This is the complaint against ICICI Bank. I was a credit card holder of ICICI Bank Credit Card # [protected]. I was debited one charge which i never made on the credit card. I informed ICICI Customer Care with in 24 hours of the transaction to stop the payment. They said they will stop the payment. Then next month i was issued a statement including that amount. I filled a complaint to them. As a part of procedure they asked me to provide them with the written document that i have not made that payment so that they can check with the Vendor. I provided the same to them as a part of the procedure. I have all the required documentation for that. Then i was told that they would come back to me with a solution in early February. But after that i havent received any email or any communication from them.

Still having trust on the bank i chose the ICICI Bank for my salary to be credited. But today i received one letter which was issued by them on 19th May through courier on 28th May, 2011 mentioning that your payment would be deducted from your salary account. & Today my salary was to be credited i.e. on 28th May & they deducted the amount.

My payment was close to Rs. 1400 but they deducted Rs. 6100 when i was not at fault & they didnt even come back to me through any email. I can provide you with all the emails received from them.

I would like to file a case and sue ICICI Bank to consumer court to get justice and get my money back.

Sachin Gulati

Mob # [protected]

Sir,

I had sb A/c with ICICI BAnk -Thiruvalla , on 20th May I had transfer Rs:70000/ to
Pepsico India Holdings Pvt.Ltd. bank CITI bank- Delhi. But still it was not received there
(28/05/2011) .

I approched my company ( PepsiCo) they told us they had not received mentioned
amount. I am regularly sending money thru Federal Bank but no such problem araised
there. While I approch ICICI in Thiruvalla, they not taken any intres to do anything, they
told me that they had done there duty. Not known anything more.

What I want to do next

Sunil Kumar.V

Email [protected]@rediffmail.com

DEPARTMENT OF ANIMAL PRODUCTION
Rajasthan College of Agriculture
Maharana Pratap University of Agriculture & Technology
Udaipur – 313 001
No.AP/RCA/11 / 2197-200 Date 27.032011
Dr O P Pathodiya
HEAD

To,

3i Infotech Limited
Tower-5,3rd floor
International Infotech Park
Vashi Rly., Station Complex,
Vashi, Navi Mumbai-400703

Subject- Redemption of ICICI Bank Bonds January 2005-Tax Saving Bond &Regular Income Bond.
Dear Sir,

Pl. find below the details of Bonds which are due for redemption on March 11, 2010 is still not received till date hence pl send the payment earliest on below addressed.

Redemption form SI.No. –2836249 1/1
Bond holder No. 6249970 / 6
PAN No. AEPPP5885B
Mobile No. [protected]
Email [protected]@rediffmail.com
Form-A- Personal Details
Dr. OM PRAKASH PATHODIYA
SADBHVANA NAGAR, HOUSE No. 2/58
RAJASTHAN HOUSING BOARD PARTAPNAGAR
UDAIPUR- 313001
RAJASTHAN- INDIA

Form-B
Bank A/c No. [protected]
Bank name -THE BANK OF RAJASTHAN LTD now it is ICICI BANK
Branch Name -- ICICI BANK- RCA, UDAIPUR

Pl. verify same and sent payment
Thanks
Yours Sincerely

(Dr. om prakash pathodiya)

With reference to ICICI Credit card [protected] registered since 2008, I wish to state that the concerned department has approached me for the settlement of credit card in June 2010. But till now it has not been settled. Besides call from various department I agreed to settle down the matter with EMI process but they haven't responded properly. They didn't issue any settlement letter even. After December 2010 I had stopped payment due to this harassment.

In April 2011, an authorized personnel named PRASHANT SHARMA called me up for the settlement and told me that he has taken the responsibility to settle down the matter definitely and this time it will be done. But I have to make a minimum pay of Rs 5100/- to go through this process.

Seeing his confidence, I made the payment with a condition that he will send the settlement letter within 10 days. But that letter hadn't come yet. Moreover, they are pressurizing me for further payment and has given threat also. Besides creating repeated disturbance over phone they have send collection executive to my residence and disturbed my parents. Now, I am unable to pay their amount according to their condition.

I request you to take necessary actions to relieve me from this situation.

Dear Sir,
My account is in the name of M/S Siddhi Vinayak Distributors.My current account no.[protected] is with ICICI Bank , hiran Mangri branch(Previously Bank of Rajasthan a/c no.[protected].Now Bank of Rajasthan is merged into ICICI Bank.
My complain is on 20th May,2011 my opening balance was of Rs.3,06,735.50 and unused CC Limit of Rs88,000 and after that there were no transaction in my a/c but ICICI Bank has wrongly bounced my Cheque no.001206 of the amt 61750/- at Noida Branch(Clearing house Delhi) due to insufficient funds.I have made complaints to Managing Director,Branch Manager,Corporate Care and Customer Care but i am getting only time passing reply and new dates daily.Kindly look in this matter and give us the justice and meet out our all charges,loss of goodwill and Issue necessary notice for mentaining our good pfofile into CIBIL.
With Regards,
Avnish Choudhary,
Siddhi Vinayak Distributors,252,Sector-11,Udaipur
Ph.[protected],[protected]

I transfered 650£ from my uk bank to my india bank through Icici's money2India on 16/05/2011 and the same day that amount was debited from my uk bank account but till now its not credited to my india account and the status is still showing "Request Received".

Though its mentioned the customer care line is open 24hrs but I tried calling after 7pm uk time for 3/4 days
the phone will be ringing and noone would care to pick the phone and oneday someone picked up and said i will f/w the call to the respective dept. and then again the same hell onone picked up and i had no otherway to wait and control my anger and frustration and then hang off.

Parallely i wrote mails to [protected]@icicibank.com (marked CC [protected]@icicibank.com )customer care no and they replied back asking me to send screen-shots of the debited a/c transactions details with the bank logo and then i sent whatever they asked and after that there is no mail .after sending so many reminder mails they never care to respond atleast a single line mail.

I thought of wrting in complaint forum may wake them up so from yesterday im trying to write my issue in the complaint forums but still no luck.

Now i will go to consumer court If anybody knows what is the process to raise a complaint in consumer court or is there any legal way to file a case against please let me know (send me a mil/post acomment)

I have been using money2India since a longtime but i never expected anything nasty like this would happen when my family in India is in need of money.i will never use money2india here after.

Sujata.

Hi Sir ,

Amount Rs : 827 /-was deducted on 19/04/2011 from my account with out intimatimating to me for QABChgs,jan-mar11+ST77 . I dont know what is this charge.

I am using the same account from more than 2 years and also maintaing minimum transaction amount 10000/- for 3 months.

Can you please help me out in this problem.

ICICI account number is :[protected]

Thanks and Regards,
Muni Sankar
email: sankar.[protected]@gmail.com

Dear Sir,

This is to inform you that I have not received the Final interest & Principal Value of ICICI – Tax Saving Bond -032003-TSB the details of which are as follows:

Certificate No 30451
Bondholder No[protected]
No of Bonds held – 1
Distinctive No[protected]
Name of Holder: om prakash sharma

As I have not received the cheques for annual interest & principal, I presume that they have been misplaced in transit.


I had subsequently followed up but have not recieved any proper reply as regards the status nor provided any contact no/address of higher authority to whom can be approached.

This clearly shows the lapses in the system and the irresponsible manner in which the whole thing is being managed.

I think Ms Chanda Kochhar should go down to the grassroots and take make necessary corrections in the system before chalking out huge expansion plans at the cost of betraying many innocent customers like us.

Hope the bank listens to this complaint and does the necessary to repay the interest and bond value along with loss of interest for the period of delay.

Regards,
OM PRAKASH SHARMA
[protected]

Dear Sir / Madam,

I had taken a personal loan from ICICI Bank in 2006 of Rs. 30,000/- and I had paid EMIs. The capital outstanding shows Rs. 5000/- and the person who collected the amount from me every month suddenly disappeared when Rs. 5,000/- was due. On repeated calls also he never turned up from collection. Now one lady from Central ICICI Cell calls up and threatens with dire consequences if I do not pay Rs. 29,900 (which includes lawyer fees as well. I am willing to pay my outstanding amount, however it is injustice to collect the Lawyer charges from me and also threats.

My Loan A/C No. is: LPCAL[protected].

The complain was lodged earlier however, the Delhi Call Center, someone called (Neha Sharma) calls up from Ph No. [protected] and asks to settle the money immediately with Kolkata office without any written letter which as per their version I was supposed to receive. She also says that the letter is there with the Bank officials at Sarat Bose Road office in Kolkata and would expire in another 2 days time, which I have not seen till now.

The mode of operation of the Bank is ridiculous. Its been a month still they are trying to resolve the issue through unnecessary hoax calls.

Please help and suggest what to do.

Regards,

Supratim Bhattacharya

Money not credited in Sarvesh Sood account number[protected] as per mandate of remitter and appropriated in irregular loan account of other person. In spite of regular email follow up with ICICI bank from the beneficiary and PNB bank, money not remitted back till date.

on contact on 25th May 2011 on telephone,[protected] between 3:30 to 5:00 PM many times with Mr. Sachin Taneja, reported to be Chief manager of the branch and Mr. Karan and Gaurav, they behaved roughly and not responded properly and their behaviour was not proper and satisfactory.

You are requested to exercise your influence to advise the bank to remit money bank with interest.

------
sent through ICICI bank site:
Dear Mr. Sood,

We regret the delay in responding to your e-mail.

There is no sufficient balance in the wrong account number to recover the amount. Once the funds are available, we will transfer the amount to the originator account.

Please contact nearest ICICI Bank branch for further details.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Asiya
Account Manager
ICICI Bank Limited


"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

You may not be able to access your Internet Banking Account if your mobile number is not registered with us. To register, please visit your nearest branch with a Photo Identity Proof.


"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
Subject: RE: Fund Transfer

Hi,

Could you please let me know the status?

Thanks,
Sarvesh

-----Reply Separator-------Dear Mr. Sood,

We regret the delay in responding to your e-mail.

We are looking into your concerns. We will reply to you with the status on May 18, 2011.

Looking forward to your co-operation.
Sincerely,

Asiya
Account Manager
ICICI Bank Limited


"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

You may not be able to access your Internet Banking Account if your mobile number is not registered with us. To register, please visit your nearest branch with a Photo Identity Proof.


"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
Subject: RE: Fund Transfer

Hello,

PNB bank has already mailed thrice to my best knowledge and first mail was sent on 4th May'2011. After that there was response from icici bank, so again they have sent 2-3 mails to my best knowledge. Now the notice being issued to claim the amount with interest and cost.

Thanks,
Sarvesh Sood

-----Reply Separator-------Dear Mr. Sood,

We regret for the delay in our response.

Please note that based on your request we have marked the lien on the funds credited account and request you to co-ordinate with the Punjab National Bank for further assistance.

Please note that complaint should come through the PNB so that funds will be released by the ICICI bank.

Looking forward for your co-operation in helping us serve you better.


Sincerely,

N Ramachandra Rao
Account Manager
ICICI Bank Limited

"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
From: [protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Wednesday, May 04, 2011 10:51 AM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Fund Transfer

Hi,

Can you provide me my branch[protected] contact numbers or manager's number.

Thanks,
Sarvesh

-----Reply Separator-------Dear Mr. Sood,

We regret the delay in responding to your e-mail.

We are looking into your concerns. We will reply to you with the status on May 4, 2011.

Looking forward to your co-operation.
Sincerely,

Asiya
Account Manager
ICICI Bank Limited


"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

You may not be able to access your Internet Banking Account if your mobile number is not registered with us. To register, please visit your nearest branch with a Photo Identity Proof.


"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
Subject: RE: Fund Transfer

Hi,

Can you confirm me whether the money has transferred to PNB account or not. if not then please do it as soon as possible as its already too late(more than a week)?

Also if you can't call me on my mobile then let me know the branch manager name, Branch contact number, fax number, where i can send the complaint.

Thanks,
Sarvesh
[protected]

-----Reply Separator-------Dear Mr. Sood,

We understand your concern.

We request you to visit ICICI Bank branch where you have your account for further assistance.

Sincerely,

Sanjay Gupta
Account Manager
ICICI Bank limited

"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
From: [protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Wednesday, April 27, 2011 10:21 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Fund Transfer

Hi Mr. Sanjay,

You are requested to refund the money back to Punjab national bank.

Please feel free to call me @ [protected].

Thanks,
Sarvesh Sood.



-----Reply Separator-------Dear Mr. Sood,

We understand your concern.

As a Banker, we do not have rights to debit customer accounts without his/ her authorization to do so.
I regret to inform you that, the fund can only be reversed if the beneficiary of the wrong transfer account provides an authorization letter to the branch, where you have your account, stating that the funds were erroneously credited to him/her and that it can be reversed.

Hence I request you to visit ICICI Bank branch where you have your account and seek assistance from the Branch Manager.

Looking forward to your cooperation and patience, and assuring you that best of our services.
Sincerely,
Sanjay Gupta
Account Manager
ICICI Bank limited

"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."




-----Original Message-----
From: [protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Wednesday, April 27, 2011 04:18 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fund Transfer

Branch Id : 0314 Account Id :[protected]
Hi,

My dad made a NEFT fund transfer transaction on 21/April/2011 under UTR No.-PUNBH[protected] and amount was 23K. Unfortunately the person/cashier who made the transaction, had entered the wrong account number i.e. instead of[protected], he had entered[protected]. My dad had already checked with PNB banks headquarter regarding this transaction, as he is a branch manager and it?s cleared from their side.

Now the money is not reflecting on my account neither his account. Please revert back transfer and transfer the fund back to the same account.

Thanks,
Sarvesh

PS:- All the branch numbers, which were mentioned on website/with customer care, I tried to call them since 25-Apr-2011, but nobody had replied to phone calls. It was a very bad experience.


---- email sent to ICICI NEFT Centre

[protected] Forwarded message[protected]
From: "Sood, Sarvesh" <sarvesh.[protected]@gmail.com>
To: kurma.[protected]@icicibank.com
Date: Tue, 10 May 2011 12:06:31 +0530
Subject: Re: Immediate action required regarding UTR No. - PUNBH[protected]
With Reference to your email dated 5th May, 2011

I had taken the copy of the statement of the account number (i.e.[protected] where the money has been credited wrongly by your bank.
There was no mandate to crediting the amount in wrong account number, where title and account number differ.
Beneficiary has not withdrawn the amount and money is utilized by the bank itself. There is no question of remitting the amount after receipt from the customer.

I again humbly request you to refund the amount to beneficiary immediately or I’ll lodge the complaint against your bank to the RBI and Consumer helpline and lodge a case in the court for damage the career and character of my father (senior manager with PNB) and as well as me or I’ll be compel to file a case against your bank for giving a wrong email message and not remitting the amount with cost and interest under Indian panel code.

Thanks,
Sarvesh Sood

On Thu, May 5, 2011 at 11:10 AM, Kurma Nath Patnaik <kurma.[protected]@icicibank.com> wrote:
Dear Sood

The said fund has been credited to customer account based on the credit instruction received. Based on the confirmation received from your end, we have marked lien to the customer account.

Same will be returned to the originator account as and when the funds are available.

Regards
Kurma Nath Patnaik
CLOG - Hyderabad
[protected]




Sood, Sarvesh wrote:
Hi,

Under UTR no. PUNBH[protected] Rs. 23000/= has been remitted to credit in account number[protected], but wrongly the account number was type as[protected]. On taking the matter with PNB NEFT centre, Mumbai. It has been advised to take up the matter with ICICI Bank. PNB at his on level has taken up the matter and has also advised us to take up the matter at our level.

Kindly intervene the matter and remit the amount to PNB as we are suffering lose in making payment of the house.

Thanks,
Sarvesh Sood
# [protected]

"Print this mail only if absolutely necessary. Save Paper. Save Trees."

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."




--
Sarvesh Sood
# [protected]

Dear Sir/Madam

I am attaching my complaint that was sent to ICICI Bank for debiting my Savings account without intimation and the O/S that has been debited is of ICICI Credit card which was cancelled 7 Years back ie 2004.

Request you to pl help close this case as i am not ready that ICICI Bank takes the rights to touch my Saving account without any intimation .

On the 11th May 2011, I had been to the ICICI Bank ATM in Pune to check what my balance is in the savings account and I was surprised to know Rs 13727 has been debited to my account on the 28th April 2011. I really didn’t know that this amount was debited for what? However I got to know latter that this amount was Outstanding towards an ICICI Bank Credit Card number [protected] which I used to use it around 7 years back.
I was quite perturbed due to the above debit as this card was cancelled by me around 7 years back in Rajkot , Gujarat (exact date 16.06.2004) and also there has been no intimation to the undersigned . I called on the 11th May 2011 to your call centre to understand what exactly happened and spoke to 3 executives, Harshit ( CCE), Arun (Phone Banking Officer) and Sunil( Credit Card collection ). The call lasted for an hour or so as I wanted to know couple of things on how does ICICI Bank functions .
I was promptly replied by Arun and Sunil that this O/S is pertaining to my Credit Card and since I had not paid the bills the same is debited to my account. I asked them the following questions
1. How can ICICI Bank debit my Savings account without any intimation to the Savings Account Holder?
2. Who has decided on the amount that has been debited is the correct one, as no call to me has been made – Is it unilateral decision taken by the ICICI Bank?
I was told by Arun and Sunil that ICICI Bank has the right to do the debit internally as I have signed the CAF (Customer Application Form) in which I must have ticked marked that point. I then requested both that under the RTI Act ( Right To information) would like to have the RBI rules which governs the Financial Institutions which clearly states that ICICI Bank has the right to debit the savings account of a customer without any information. (Request you all to go through the call recording Date : 11th May 2011 ,time : 7.05PM).
I even told them that ICIC Bank could link this CC O/s to my Saving account then why was it difficult for them to get in touch with me as the Saving Account has the address as well as the Phone number which is being used by me ( I am sure you too could get the number easily and call me on the 12th May 2011). To which again I was told that these details are not to be shared by ICICI Bank with ICICI Credit Card team. Everything seems to be messed up in ICICI and as per ICICI Convenience processes are made. Customer seems to be the last priority.
Also when I asked Sunil that I am also a ICICI Demat account holder and tomorrow if some dispute happens will ICICI Bank take all my Shares in their name , to which he said that may be ( Pl go through the call)This is atrocious and so Unprofessional. I have been hearing the unprofessional behavior and way of functioning of ICICI at my occasions in media but I still continued to patronize ICICI hence having a Demat Account worth 9 Lakhs , Credit Card having monthly spend of 30K since last 7-9 Years and a savings account. Trust this has to be closed and will ensure may more does it.
Trust both Specially Sunil were unable to give proper justification to my points raised and kept saying that the debit is an internal process to ICICI Bank. My point then is that there are N number of customer who feel that their amount is safe in the hands of ICICI Banks, which is so untrue.
As it is ICICI bank which debited my Savings account without any intimation for an O/S on a Credit Card which was cancelled 7Years back( Copy of which will be shared at appropriate time with ICICI, RBI , Consumer forum and the media ). I would like ICICI to furnish the below demands in next 24 Hours ( Infact I had demanded this on the 12th May 2011 hence ICICI have got 5 Days to get the proofs.) I am also sure before the debit could take place ICICI Bank and Credit Card team must have done their home work thoroughly. Hence should not take more than 24 hours from the time you receive this mail. ( At least I am having a courtesy to Inform ICICI before I can take further action and not like ICICI Bank to debit my Savings Account without intimation.)
• RBI Rules where it states that ICICI Bank has the rights to debit a Savings account of a customer without intimation
• All the Transaction receipts post cancellation
• The amount debited will be a unilateral decision and no consent on the same will be taken from the Savings account/Credit Cards holder will be taken.
Once the above is furnished I would send the cancellation of the Credit Card acknowledgement done by ICICI bank.
Earlier also for some issue I had to get in touch with Mr K V Kamath and I am sure this time I have to get in touch with Ms Kochar.
Once again I reiterate in next 24Hours ( from the date of receipt of this mail) if I do not hear with justified reasons from ICICI Bank , I will have to take the matter to the highest level.


Regards

Shailesh Nandanwar
[protected]

I wish to close my account as soon as possible because at the opening time of my current account the bank agent did not provided me the complete information regarding the transanctions which has hidden conditions of the current account. i have applied more than 10 times in jaisalmer for closure of my account but due to disinterest shown from icici bank employees regarding closure of my bank account i didnt got a satisfactory response due to which penalities which were levied got increased due to delay by the bank.
please take the necessary action as soon as possible.
thanking you.
my account detail are as follows:


Title: Mr.
First Name: yogesh
Last Name: purohit
An ICICI Bank Customer: Yes
Product: Bank
Account No:[protected]
mobile no: 0 [protected]

Sir, I am having a saving account with bank. in 2008 they changed some of their policies about which they didn't informed. in 2010 i got a message on my mobile which was already registered with them that my average quaterly balance is not sufficient and they will charge me for the same. when same day i approached the bank i was shocked to see that my balance which was near about 9000 was reduced to 3000 and on asking the reason they told that they deducted 8 quaterly charges from my account from 2008 to 2010 as the bank changed their policy, when i opened my account with them at that time minimum balance in saving account should be Rs 5000 but later in 2008 they made it to Rs 10000 about which they didn't contacted many of the customers and they approached the consumer cell and got back their amount. I am unable to reach them but heard about this site and contacted you. i was also cheated at the branch as they told me that i will get my money back but it will take time, but now the person who was dealing me(sumit) has been transfered and the branch manager is saying that he(sumit) can never comitt me for the refund, whereas sumit has taken applications from me twice for the same in the name of branch manager.

I settled hole lump sum payment to icici bank on at march'11, but they will clear my name from the cibil. for not removing the name from cibil i getting struggling for the applying the new loans.

Please get the idea for the same

Hi Team,

My name is Vijay Kumar and i had an ICICI Credit card with No: [protected]. In the year 2007 i have settled the card for 8000 out of which i paid the amount in 2 parts with in a span of a week. My 1st payment was for Rs. 1000 and my second payment was for Rs. 7000. After making the second payment i got my Settlement letter as well as the Receipt from that AAA agent.

The first payment was reflected...

Dear All,

I am holding ICICI Bank credit card for past 4 years. In Feb 2011 I lost my credit card and I requested to block the card & reissue a new card.

Till today I have not received the new card, when I called the Call Center, they said Card undelivered due to some reason which I am not able to understand.

As I have not received the new card I was unable to make the payment due on time. I have received the credit card statement mentioned last 4 digits of the new card the late payment fees off course.

When I called your call center they said the new card will be issued only when you make the payment.

My query is, how should I make the payment when I have not received the card and I don’t remember the old card no.

I cannot make payment online or through cheque as /I don’t have the new card or the Card number.

Please help and get this matter sorted out ASAP.

Its too bad that a reputed private bank like ICICI BANK has such pathetic service. It is not the first time that this thing has happened.

Regards
Ashish Agarwal
3rd Floor, Gopal Bhavan,
Kapad Bazar, Mahim West
Mumbai – 400 016
+[protected]

Hi,
I have a credit card : - [protected]
Valid date – 01/11
I have points around – 27000
I have requested on January 2011 first week to redeem my point and convert to some coupon and send to my address But I have not received.
Again I called and asked call center and they told you get password and login and redeem point directly.
I have requested and received a ref number - SR[protected] on date - 05/03/2011 ).
But still no response or not received any password. When I called again after 15 days they told they are sending , Again today I called they are telling this a/c suspended so we can’t give anything.
Please help me to get my points this is cost around 20 thousand. Please justice for the same.
With Regards
Subrat Biswal
[protected]