ICICI Bank Complaints & Reviews

This is my 3rd complain against icici bank umerkote. recently 1Days(Monday ) ago iam going to umerkote icici bank for depositing money .but mr.parida told me that there is no network in the bank but outside the bank i am hearing that network is there but employees of the bank told me false report when again i am going to bank and ask parida sir he use bad language withme pls take action against employees of the bank thank u

I have a policy with a premium of 3Lakhs per year and it was paid for 3 years and in paid up status.
Then an ICICI advisor and one ICICI employee came to see me and convinced me to shift all that money into another policy saying I will get better returns and its only a one time payment of 10L and it will be in paid up status. Now I am getting letters that I need to pay 10L premium otherwise it will lapse and I get only 25% of my original 10L investment or need to pay 20L to keep it in force.

ICICI is a fraud with useless advisors who dont even know anything about insurance and also fool customer and make sure they cancel so they can get 75% of premiums paid for free for termination.

This should be stopped before they fool people to inflate their profits

dear sir/madam
1. i am having an joint account with icici jorhat a/c no.04730150XXXX.
2. i invested in mutual funds through cheque payment in hdfc top 200 and icici discovery for 35 000 and 20 000 respectively. And also SIP in my wife's name for the same fund for 1000 rs a peice
3. at the out set mr kishore who was handling the privelege banking was not sure about how to complete the forms for the funds and SIP. After reffering it to some other official of the bank he said that the forms were complete . i enuired about the KYC forms to which he replied he informed to me that they were only required for existing mutual fund investements and not new ones.
4. After 20 days when i did not recieve any folio no. or any communication of any sort. i talked to the manager mr Upadhaya. He told me that he will check it up and let me kn ow, after 2 days without response i went to the bank.
5. to my horror the bank officials concerned and the dy mgr mr dutta could not track my cheque.
6. later i was informed that the KYC forms were required.
7. there was total carelessness and lax attitude from the staff. and the mgr who was not present .
8. this matter will be reported to consumer courts/ forum also

Dear Sir,
On 03/03/2011 i have successfully completed the recharge procedure thr ICICI net-banking for a recharge of Rs. 50/- for my mobile no. [protected]. The amount is debited against my cedit card, but i have not received the talktime till now. Here are the details on ICICI website related to my transaction with them..

Mobile No: [protected]
Payment ID:[protected]
Amount: Rs. 50/-
Payment date: 03/03/2011
debit A/c: [protected] (ICICI Credit card)
Payment remarks: 1409
Biller details:
Prepaid Mobile recharge,
Euronet Worldwide India Pvt Ltd,
West Quadrant, II Floor,
ILFS Financial Centre, BKC, Bandra - 400 051
ICICI Net banking customer support querry No: SR[protected]
pl do the needful,
Regards,

Label/Receipt Number: RE[protected]U S
Class: First-Class Mail International
Service(s): Registered Mail™
Status: International Dispatch

Your item left the United States from ISC NEW YORK NY(USPS) at 10:26 am on February 21, 2011. Information, if available, is updated periodically throughout the day. Please check again later.


Detailed Results:

International Dispatch, February 21, 2011, 10:26 am, ISC NEW YORK NY(USPS)
Arrival
Acceptance, February 19, 2011, 9:03 am, BEAVERTON, OR 97005

Remarks: Though Regd.Mail left US on Feb 21, 2011, not reached destination - ICICI Bank Limited, 6-2-1012, TGV Mansions, Opposite Institution of Engineers, Khairatabad, Hyderabad - 500004, Andhra Pradesh, India yet even after 15 days.

I had taken a home loan from ICICI bank during the year 2004.The total loan amount was Rs 6,87,000. By the time the interest of the loan was 7.5% on floating basis. By that time my EMi amount was around Rs 6500 for a tenure of 20 years.
During the course of time the loan FRR interest rate started raising gradually and it went upto 13.5% during 2007.Whan ever there was an increase in the rate of interest I used to receive a communication from ICICI that that the interest has increased and my EMI tenure has been increased by certain period which is understandable.

But during 2008 and 2009 the FRR rates started decreasing and at some point of time it came down to as low as 8%, but whenever there was a decrease ICICI bank never communicated the issue. As a customer i was thinking that ICICI would have reset the interest % and also reduced my loan tenure accordingly. With this background I continued paying my EMIs.

But by 2010 when i approached ICICI bank for a part payment of the principal amount I demanded an amortization statement to know my principal amount, I was shocked to know the principal amount was almost tha same as that of the borrowed amount. I was also shocked to notice that the interest rate I was charged was 13.5 % for the entire tenure even though the FRR rates have reduced upto 8%.

I approached the manager to get a clarifiaction regarding this issue, he said I should have approached the bank earlier with the option to reduce the interest rate.He also said they couldn't reset the interest any more as the scheme was over.

Then I decided this was a cheating issue and i thought that I should take this issue to the core. But one of my friend advised me to repay the loan and receive my house documents and fight for it otherwise it will be very difficult to receive the documents in good condition. So i thought I should wait till I repay the loan and receive the documents.

I repaid the loan last month and recived the document in good condition. Now i think it is high time to fight back. So please advise me how should i proceed in this isuue.

Regards

S. Ganesh Ram

Hi,
I applied for a new transaction password but have not received my transaction password till the date.But according to mail that I recieved by ICICI I should have received it 15 days back.
Please help me in this regard.

In Last July, 5 continuous transaction of 1000/- rs. were made from my ICICI Bank as per ATM Slip. When I tried to investige, this was found that these were committed through netbanking. Now ICICI is asking to go for police and register FIR but police is not registering the case instead they are saying this case doesn't belong to our location.

As of now neither ICICI bank nor Police are ready to assist me. Even today I have the complete detail that where my amount has gone. But nobody is coming in front to assist me.

Regards,
Narendra Kumar
[protected]
[protected]@hotmail.com

I hold ICICI tax saving bonds with bondholder no.[protected], certificate no. 13710. The bond redemption date was 8 April 2010, but still I have not received my redemption amount. Please deposit my redemption amount to be bank account at the earliest.

i have transfer my money from ICICI to RBS account on 1st march and my money is not transfered till 5th of march, when i called on 3rd march then they told that your transaction has been sent and told that you should ask from RBS and they didnt take my request and when i confirmed from RBS then no transaction has been made till 5th of march and i called again to ICICI then they told that the transaction was failed on that day and it will take 24hrs to revert back the amount then i asked who will be the responsible if one of my RBS cheque will get bounced and they told that if your cheque will bounce then you will be responsible for that ICICI will not responsible for that.

Sir,
I am saving account holder of ICICI BANK Pathankot, I have already applied for internet banking for three times but my user id and password not generated till date. When I am visiting this bank they told to come after 5 days. My account number is[protected]. My email id is [protected]@rediffmail.com. Now I am in delhi and i will be here for six month and can't visit to pathankot.

Dear Sir

MY ATM CARD NO [protected] is blocked pl arrange for
its unlocking

Rashmi Baijal

R/SIR

SUB- REGARDING BAD SERVICES ON FOLIO NO.3214363/69 ICICI REAL ESTATE FUND


MY NAMKE IS DEEP CHAND . I AM 66 YEARAS OLD . IAHVE PURCHASED A MUTUAL FUND FROM ICICI

ASSET MGMT . AFTER 3 YEAR I GOT A CHEUQE OF MATAURITY. BUT WRONG ACCOUNT NO. WAS PRINTED

ON CHEQUE. I DISPATCHED DOCUMENTS BACK TO COMPNAY FOR CORRECTIONS AFTER BANK VERIFICATIONS

I GOT BACK MY DOCUMENTS DUE TO SIGN MISMATCH . I CHANGED MY BANK DETAILS SEND ALL THE

REQUIRED DOCUMENT AGAIN BUT 20 DAYS I AM NOT IN RECIEVING ANY FEEDBACK OR MY CHEUQUE .PLZ

TAKE REQUIRED ACTION AGAINST ICICI ASSET MGMT COMPANY.

THANKS
DEEP CHAND
GUPTA OIL DISTRIBUTOR
BHIWANI ROAD JIND
[protected]
[protected]
[protected]@indiatimes.com

I have three Tax saving Bond -032002-TSB-THREE of Rs. 5000 each bearing the bond holder no.[protected] and certificate no-59249 having the maturity date[protected]. But, I couldn't get the maturity value. kindly check the same and oblize....

I had taken loan from ICICI bank for purchase of my flat in MIDC Dombivali. The details of loan are as follows

1. Date /Year 2002
2. Loan Amount 3,50,000/-
3. Loan A/C No. LBMUM[protected]

They made it mandatory for me to submit the Original Document of this flat as an essential condition of this deal. These papers being legal documents with MIDC,& being proof of my ownership you have Hypothecated them .

I had foreclosed the loan on 27/01/2011 and later on I approached the bank for returning Original Documents of my flat on 04/2/2011 as I have to sale my flat.

I have been informed by your Branch of “ICICI BANK “ MIDC. DOMBIVLI that Documents are missing from the Branch & not traceable which you have accepted through written communication . The inability of the Bank to return the Original documents of my flat has resulted into loss of immediate customer & thereby Financial loss of Rs 30 lac. Not only I had to cancel the deal of selling of my flat priced at Rs 30 lac but has endangered my opportunity to purchase new flat.

I have to pay the full and final amount towards purchase of my new flat before 10/03/2011. This, now, seems to be impossible. Enigmatic situation has emerged due to ICICI BANK’s inability to return me my original Documents. I have borrowed Rs.25Lac from market @ 18% interest per annum to cater to my financial need or else the seller will charge me the same interest rate.

I categorically insist that Bank should assume the responsibility of my loss & to start the process of recreation of my papers with duly paid Stamp Duty and Registration charges and also compensate for my financial loss. ICIC Bank, must expedite to pay for my financial loss due to their inability to make original Documents available .I suggest Bank to pay me the compensation by either of the following Routes .

a) Difference of the selling price of my flat (30l - the new selling price)

b) Reimburse Interest of Rs.37500.0/ month, I will be paying to money lender

c) ICICI BANK – to purchase my flat and pay me Rs.30L

But so far the Bank has not communicated to me about the compensation part. I need to file a complaint against them.

नितीन दिघे
Nitin Dighe
[protected]
[protected]@gmail.com

ICICI Bank had installed one EDC machine at our H.P outlet
and the TID NO. IS 27040768 and the MID is 42740740.
On 29th Nov 2010 transactions worth Rs. 11448.00 has been settled with batch no 1120 and the amount has not been credited in our A/C. The matter was reported to Mr.Pravin Manager (cards) mob no. [protected] with copies of each transaction and the settlement copy on 12/12/2010
till date no action has been done mean while we had called him seversl times and now he is not responding.

My friend gave me a cheque with payee as "Self".
i.e. a self cheque of SBT Trivandrum branch.
I dropped this cheque in one of the ICICI bank's (at Mysore , Karnadaka) ATM counter along with my account details in the payslip attached in the cheque.
It was seen that money is debited from my friends account ( He is yet to get the details of the transaction from the bank) and not credited to my account.
We are not sure the cheque was crossed.
Was there any cheating done? If so, this had been done by the clerk who was authorized to process the cheque. OR the person who had collected the cheque from the ATM.
Please let me know to whom can I approach for this.
Also let me know how much is the maximum amount can be draw by using a self cheque.
Please reply your valuable suggestions to me @ [protected]@yahoo.com

Sub.:- False Cash withdrawal shown by ATM Machine.

Dear Sir/Madam,

On the above stated subject it is being informed to you that I have a saving A/c in ICICI Bank with A/c No.[protected] since 17.04.2010.

The incident is that, on 07.02.2011 I received the salary message on my mobile (No. [protected]) at appx. 7:10 PM. My A/c was credited by Rs. 4,360 and the total available balance got Rs. 4,414.

I went to an ATM Machine of SBBJ at a petrol pump, Hawa Sarak, 22 Godown, Jaipur. Entered the figure of Rs. 4,000, followed all the correct steps on that Machine as always. The machine was showing that the balance amount now Rs. 414 but I didn’t get a single rupee from that machine. I waited for appx. 15 minutes there but no money at all.

I have complained on the ICICI Customer Care on the same evening and received the complain No. 1663416. The Written complained has also been given to ICICI Bank, Malviya Nagar Branch, Jaipur on 08.02.2011.

ICICI customer care assured for the resolution within maximum 12 days. Now I call at the same customer care on 19.02.2011 (after 12 days) but the reply comes, “SBBJ is saying that the transaction is successful and the money has been withdrawn.”

I again got a complain no.[protected]. Now being a highly qualified person what should I expect from the system, the Banking facilities, that the existence of Justice and trust has been lost or ungiven?

Now the Question arose that a common person should be a Rebellion or he should do his Job and look after his Family?

The Inevitable Fact:- 1. Hon’ble Reserve Bank of my Country, the ATM was not from SBBJ, it was SBI ATM. So the truth of ICICI Bank’s Consumer Handling reveals it’s Services. Is that their Investigation for a common man? I haven’t the pain of losing my Money in compare of the pain that over which my Country is trusting on.


2. The footage of that ATM Machine’s Camera will surely support my advocacy.
3. I want my money back of my sweat, even at the cost of my Life.


Waiting for Justice!

Yours Truly,

(SUNIL UDAIWAL)
Jaipur, Rajasthan.
Contact No.: [protected]
E-Mail ID: sunil.[protected]@gmail.com

ICICI Bank A/c No.:[protected].

This is about an issue I am facing with my RD account in ICICI. I hold an account in ICICI and have opened an RD account last February (09/02/2010) for one year. The maturity date of the same was on 09/02/2011. It has been a month since the maturity date crossed and the amount is not yet credited to my savings account. In spite of the numerous calls I made to the Customer Care I did not get any response. The only input which I got from their end was "System is down. Can you please call us after 2 days?” I do not have any other option to find out what happened to the money. Will it be credited back? Or I have to wait till the system is up. I am happy that I did not start the RD for a higher amount. Hope I will get a response from your end.

Sir,

I wrongly transferred Rs1000 to Account No :[protected] instead of Acc No :[protected] (Axis bank) on March02,2011. This is purely mistake in my part. I requested the bank official to refund the amount back to my account and I am ready to provide you the details which the bank requires. Kindly help in this regard.

regards
V.Vijay Anderson
Mobile - [protected] .