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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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G
gauravtmfbd
from Mumbai, Maharashtra
Apr 6, 2011
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Address: Faridabad, Haryana

I transferred Rs.15850/- dated 04/04/2011 from ICICI bank to my PNB A/c as a fund tranfer, & instantly it was debited to my ICICI A/c, but
untill i didn't get the Cr. into my PNB A/c
Aug 13, 2020
Complaint marked as Resolved 
Hi,

We have made a note of your account number. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.
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    Manas and Vikas
    from Pune, Maharashtra
    Apr 4, 2011
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    Address: Delhi

    I withdrew rs 12500 from an atm in Aligarh on aug 08th 2010.The atm screen showed unsuccesful transaction.I tried again with same response.I took card and went to another atm in the same premises.I withdrew rs 5000 from the atm first.Again i tried to withdraw same amount and the screen said insufficient balance.I took out the mini statement from the atm and it showed rs12500 deducted from the account but the money was never dispensed bty the atm.I complained to ICICI bank in aligarh in written and then in my branch in vikaspuri,but of no avail.Its been reported to nodal officer with ICICI bank as well as to RBI.But they all say that mony has been dispensed.
    The problem is that as per ICICI,I have withdrawn rs 12500 as well as rs 5000 from the first atm(which gave me error twice and the money never came out.).And i only enquired about the money at 8.22pm at which my money is deducted from account as per my bank statement.Now the ICICI bank is not able to answer that if I have withdrawn rs 12500 from the first atm,then at what time did the transaction took place.Also why in the world would it not reflect in my bank statement.Also how can it show that I have withdrawn money from the first atm when it never dispense any money and I only got error twice.I only withdrew from the second atm, machine.Also when I got error from the first atm,I went to second atm machine.Please help to get my money from ICICI bank as I am being cheated.Also I can provide any documentry evidence if required.I can be reached at [protected].
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi,

    We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Bank Customer Service Team
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      maddy18
      from Hyderabad, Telangana
      Apr 4, 2011
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      Address: Guntur, Andhra Pradesh

      Dear Sir,

      I seek your suggestion on the following case.

      I have been using my ICICI credit card ending with 8000 since many years and I have been a prompt payer of the same before the due date for which only they have increased my credit limit also without my consent rs Ten Thousand to One Lac.

      I have been requesting them to send sms for any transactions that I make. Even they have registered my request through the call centre and given me a number for the same SR[protected]. On the follow up for the same, I have mailed them my concern on December 12, 2010, and on December 13, 2010, I have received a mail for the same confirming that I would be receiving sms but I have not received any till date.

      When I have enquired through phone they said I will be receiving it but still I am not receiving them.

      Recently, I have lost my credit card and realized it after a day and got it blocked.

      There were TWELVE fraudulent transactions done on my card on the same day to the tune of Fourty Four Thousand.

      I have reported this in the police station and case has been registered for it.

      FIR has been raised and I have the copy of it also.

      I seek your advice to what to do HAD I HAVE BEEN RECEIVING SMS I WOULD HAVE BLOCKED THE CARD ON THE FIRST TRANSACTION ONLY.

      Where I would have got alerted and blocked my card since it was missing.

      By doing so I would have saved myself and the bank for unnecessary trouble.

      Please do advice I am confused.

      With regards
      Madhav
      Dear sir,

      I was holding a credit card of ICICI Bank for approx. 6 Months. on 29th August 2008 i got a message, Saying I made an online purchase of 13920 for flight booking. As i didnt made any such transaction, I called up the customer care and Blocked the card. As per the advice from the customer care I put a dispute on this transaction with complaint reference number SR77805512 and send it to the bank by fax, whith which they will start an enquiry which will take around 60 days. after 60 days i didnt get any update regarding the enquiry. Whenever i call the customer care I am getting an answer like we will check and Update you. Now a days i am getting calls and notices for paymet and thretening to drag me to court.

      I have settled all the dues other than this transaction which is not made by me, and i have the reciepts of all payments. The whole matter is getting very complex & has effected may reputation in office.
      Kindly look into the matter & get the same resolved ASAP.

      Thanks & Regards
      Shiburaj
      Hi Madhav,

      We regret the inconvenience caused. Please send us your contact details at [protected]@icicibank.com.We will get in touch with you at the earliest. Kindly refer "1488231" in the subject line.

      Regards,
      ICICI Bank Customer Service Team.
      Hi Customer Care

      I have sent you mail as per your request but I would like to know the status of my case.

      I had a good relation with ICICI bank and I would like to keep it up.

      with regards
      Madhav
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        parthobhatt
        from Bengaluru, Karnataka
        Apr 4, 2011
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        Address: Bangalore, Karnataka

        ICICI Bank wrongly updated my CIBIL with the amount outstanding in my name thus bringing my CIBIL Score down to 518. I filed a complaint with the Banking Ombudsman Bangalore(Complaint No.1447) and after that had many email communications from ICICI Bank saying that they would reverse the financial charges and take out the whole information from the CIBIL.

        Since then 2 to 3 months have passed and now ICICI Bank does not respond to my emails and also phone calls. Banking Ombudsman to my surprise has closed the Complaint.

        Please help as I am being denied loan everywhere and paying a price for which I am not respionsible. I would also like to claim compensation from ICICI Bank for going through all this for the past two years.
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi,

        We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1488383" in the subject line.

        Regards,
        ICICI Bank Customer Service Team.
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          Sunoj.sarayu
          from Mumbai, Maharashtra
          Apr 2, 2011
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          Address: Bangalore, Karnataka

          Hi,

          I am Sunoj, applied for ICICI bank demat account on 29th november 2010 at Yelanka Branch Bangalore. Mr. Azgarali - [protected] (Sales person at ICICI -direct)
          has taken my all documents and one check of Rs 900 - ICICIBank. But this is going to be around 5 months. I called up Mr. Azgarali many times but he is not
          responding properly. Finally i got his manager's contact number Mr. XXX [protected]) but unfortunately this fellow also did same thing. Pls tell me one solution
          to get out from this.

          Could you tell me how many days it will take to create a D- mat account?

          If it is rejected then dont you have minimum courtesy to retun back my check and documents?

          Dont you have commen sence to call me and let me know the status?

          Could you tell me what should i do next ? I cant wait more than 5 months for Dmat account open !!!!!!!!!!!

          Please please please return back my documents... i dont want your account...

          Icici providing one of the worst service i have ever seen..

          This is the first time in my experience ICICI bank services are harassing me.

          Im really unsatisfied and frustrated coz of bad service.

          Regards
          Sunoj Sarayu
          [protected].
          Aug 13, 2020
          Complaint marked as Resolved 
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            subhash31
            from Noida, Uttar Pradesh
            Apr 1, 2011
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            Address: Gautam Buddha Nagar, Uttar Pradesh

            I opened a traiding account with ICICIdirect linking with my ICICI bank account. Then I changed the job and new company opened a new ICICI account as salary account. Then I applied to the ICICIDirect's office to delink the old bank account and link with new account.
            After 1-2 week I found that the bank account linked to my traiding account is not mine. I talked to ICICIDirect sector 18, noida office and the person there didn't beleive me saying that this is not possible. When I asked them to check my account then they found that my traiding account was wrongly linked with someone else from chennai named something as Mahalaxmi.
            Then the person in sector 18 office said that we will resolve the issue. But its about 2 months that still the issue presists.
            Now I am totally frustated with ICICIDirect company and their peoples and want to close this account. The peoples in offices are just busy in traping more & more peoples in their net.

            Regards,
            Subhash Chandra
            Aug 13, 2020
            Complaint marked as Resolved 
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              pvishwas1
              from Mumbai, Maharashtra
              Apr 1, 2011
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              Address: Maharashtra

              Dear Sir / Madam,

              I have a dispute pending with ICICI bank. There was a fraud transaction that was performed on my credit card when the card was in my custody physically and I was at my residence in Dombivali, Dist – Thane. I informed the fraud to the bank, about which I came to know thru a SMS, within a few minutes and immediately disputed the subject transaction thru a signed letter. Later bank claimed that they investigated, however reverted back making me responsible for subject transaction and started chasing me for the payment. The amount in questions was around Rs. 35,000/- and there was no way that I would have paid for such a big transaction that I never performed.

              Since bank concluded the case in it’s favour without sharing any details with me, I had to lodge the complaint with police at their Economic Offence Wing (EOW) at Thane. Currently the case is under police investigation.

              In the meantime bank has been chasing me for payment and sending people at my home. I have been maintaining that the subject case is under police investigation and there is no conclusion yet. Also I did not perform subject transaction, so there is no reason for me to pay. I am also holding my salary account with the ICICI bank. Now the bank has blocked amount equivalent to their claim (close to Rs. 50,000/-) including interest from my salary account causing me the hardships. Even cheques issued against my account prior to blocking the amount have been dishonored by the bank, thus spoiling my reputation in the market. Moreover, bank debited my account the cheque bouncing charges which is absolutely absurd to me. I feel this as an unilateral action by the bank without merits and therefore, I have decided to take up with you for the justice.

              As regard to the original offence, I believe it is not difficult to find out that I have not performed this transaction. When I asked bank to provide me the charge slip, bank refused to provide the same on technical grounds. So it’s evident that Bank is trying to enforce this amount on me without enough merits. I have learned that during the police investigation, police have observed that the IP address of subject transaction was from US.

              It may be argued that some one tried to pick up my credit card details during my visit to US in 2008 and misued the same in July, 2010 to perform subject transaction. However, as a consumer, what control do I have on such a misuse. The card is meant for it's usage and one can not use it anywhere if we suspect the merchant establishment every time.

              I will appreciate your advice on this case and guidance as to how should I proceed in this matter. I will be glad to provide whatever clarifications needed by you for resolution of the case.

              Regards,

              Prashant Vishwasrao
              Aug 13, 2020
              Complaint marked as Resolved 

              ICICI Bank — Credi card Fraud

              I am here to share a worst experience with ICICI Bank, credit card no 5177 1944 3357 3000 Name Chitra Srivastava custromer no C7 188512. I am failed to understand that I have been charged every month Reliance Bill Amount Rs.561.00 from last 10 months where as my reliance was already disconnected on 18 Feb, 2008 termination reqst no 64108265, Still I am getting charged this amount till date along with Late fee and surcharges.I would like to ask you who authorizes ICICI to deduct reliance bill from my credit card without my any written approval.When I called up ICICI customer care they said I have authorized on phone to ICICI and reliance to charge me through credit card but honestly this is not in my notice and have no info about it and ICICI and reliance have failed to prove this instructions which is given by me on direct transaction from my credit card.
              Also, I have not received any written document stating the same. I don't think that such transaction can be taken or given on phone without any written communication to the customer.

              Moreover, there is no reliance phone service after Feb 2008 then for what service ICICI is charging me Rs 561 + late fee+ surcharges ? I have already registered many compliants service request number is : SR32100725 to ICICI customer care but it seems to be no reply. I immediately rushed to nearest Icici credit branch at Jhandewalan to check whats happening there but head on the floor answered "we cant help you on this".I have already paid all that amount what I have actually used .If there is any transaction money pending from my side i will pay it immediately, but will not pay any of reliance bill money and interest charged to me & now interest on interest and interest.

              Moreover, I have registered my home address for the communication and I am teacher by profession. ICICI credit card division sent me 3 harrasing letter to my official address where I was humilated by my seniors. Hence, this leads to mental and financial harrasment so I am lodging a police and consumer complaint for the above matter .
              Kindly revert with in 3 working days with an apology letter to my official address and waiving off all interest and reliance bill charges.

              I can be contacted on [protected], [protected].

              Regards
              Mrs. Chitra Srivastava

              ICICI banking and services — not issued credit card after promising

              executives promise to issue the credit card while opening an account and after the account is opened, they dont even bother to serve you. i went to the head office several times but still the same. its insane. they say their policies keep changing and that they cant help it.

              ICICI Bank Credit Card — Non availability of credit

              I have a ICICI Bank Credit Card bearing No-[protected] and on 20-02-09 I have paid 15, 306 the total purchase and other charges though the company without my instruction illegally converted out standing of 14281 in to EMI . How ever my payment was received by the company on 24-02-09 but till now my card is not able to transact and I am unable to know the available credit from ICICI ATM . Please intimate me .
              Hi,

              Two years ago I worked in a company which paid salaries through ICICI Bank accounts; hence I had opened an account with them. After few months I left that company, later I got payment due reminders of credit card which I had never received.

              After several enquire even the customer care representatives and main branch of collection department were unable to assist me due to non availability of credit card number.

              With great difficulty I got the credit card number but in a vain as my issue is unresolved until now.

              I strongly request all the readers to be care full while dealing with ICICI bank.

              Hence, I Request the Authorities to kindly look into the matter and solve my problem as soon as possible.

              Thanks

              M. Narsimulu
              Dear Mr. Narsimulu,

              Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

              We will be glad to assist you.


              Regards,

              Nazia Sayeed
              Office of the Nodal Officer
              ICICI Bank

              ICICI Bank Credit Card — Blocking of savings bank account

              There was due in my credit card no.[protected] I am constant touch with recovery agents for settlement which both recovery agent and bank refused for settlement. All of sudden my savings bank accout was blocked and i was told to clear first credit card payment then only they will release the payment. They even said they can block my savings bank account without intimation to the customers. Both telecaller as well as executive of ICICI Bank behaved very rudely and as if i have committed major crime. I am running into serious financial difficulties that is why i am settling the credit card dues. The act of ICICI Bank is unehtical and immoral and not even understand customers feeling who is with the bank for the past nine years pay regularly all dues without any default. My point if customer refuses to pay after giving an opportunity for settlement then only they can resort such kind of activities.It was shocking and taken the law into their hand by harrasing the customers. When i pleaded them that allow me to settle the amount in instalments, which they used singular word and abused me in their office .

              Regards

              ICICI Bank — Refusal of registering complaint on customer care

              Sir,

              I wanted to register a complaint with ICICI Customer care regarding the deduction of balance from my account without actual booking of ticket. They didn't register the compaint saying that as per rule my money will be refunded within 4 days and if it doesn't, only then can I register complaint.

              As a customer I feel I have the right to complaint on the spot & it is their duty to lodge my complaint there & then itself.

              I think it should be made mandatory for companies to register a complaint whenever a customer requests.

              Regards,
              Neha Lakhani
              Dear Neha,

              We're sorry to hear about your experience.

              Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

              Regards,
              ICICI Customer Service Team.
              Dear Sir,

              I am Karunesh Tomar from Delhi, in possession of ICICI Credit Card No. [protected]. As per account statement of ICICI Bank they are showing out standing of Rs. 48,297.15 vide their letter – Ref No.[protected] dated 24th Dec’09.

              I am astonished when checked my saving bank Account No. on 7th Jan’10 that bank has debited Rs. 21859/- (which was my monthly salary) as a lien amount against this outstanding.

              As per there ibid letter bank is giving me 7 days time to settle my account from the date of this letter, please refer their ibid letter (scanned copy attached for your kind reference) which clearly shows that they have written on 24th Dec’09 and posted it on 1st Jan’10 by ordinary post which delivered to my address on 6th Jan’10 (evening). If I refer this letter, the malafide intension of bank is clearly visible since the bank is very much aware that it is my salary account, they did it purposely.

              I was with out job for approx 18 months (Mar’09 till Jul’09). During this period, on lot many occasions I tried to convey bank for settlement of my over due amount but all is vain.

              Now after deducting this amount no body in their Jhandewalan Branch is interested in discussions or in mood of resolving the issue and promising me come only after crediting my next month salary on account (which means again they will deduct the whole salary).

              Sir, I have my family and other liabilities also to cater with this salary, if this is the attitude of bank then it will be difficult for me to survive in such scenario.

              They have already deducted more than principal amount and card limit amount i.e Rs.17000/- .

              It is requested that kindly help me out by intervening in this matter.

              Thanking you,

              Yours truly,

              Karunesh Tomar.
              [protected].
              Dear Karunesh,

              We apologise for the inconvenience caused.
              We'll contact you and work to address your issue at the earliest.

              Regards,
              ICICI Customer Service Team.
              my both the cards, icici silver card no:[protected] is not working, and which is valid from 05/2007 to 05/2011, and another icici big bazar card no:[protected], which is valid from 05/2007 to 05/2011 is not working, please activate it as soon as possible, my email id is [protected]@yahoo.co.in
              regards
              A Kumar Arya
              Hi Prashant,

              We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you. Refer "1479643" in the subject line.

              Regards,
              ICICI Bank Customer Service Team.
              3 months back a Sales Executive had contacted me for applying for a ICICI Coral Card and he told me that the feature is if you spend Rs. 5000/- with the card within 3 months the joning fees will be waivered.

              As in my eaqrlier complaints - I received the card after nearl 2 months. Now that I have got the card I get to know that they had defrauded me and that there was no such joining fees waiver clause.

              I call the customer care for complaint but they refuse to help - In fact they go to the extent off telling me that its my fault. I register a complaint and request a call back with an SR number - However after 5 days I get to know that my request number has been closed without me receiving the call.

              Dear ICICI Bank you and your executives are now resorting to defrauding your custmers!! Is this how you plan to make money?? I need an action against the sales executive and my money refunded. Lets see if you can provide a timely service or as usual state that there is system issues!
              Hi Sir

              I have received call from person calling from ICICI bank and offered ICICI credit card and person took my details i have asked pls check if iam eligible then i no issue for making credit card then next day person collect my address proof /PAN/photographs copy from me and signature in the form
              post iam taking followup from people for Application # and status but no one bothering to address my query...after two week they told me basis your address details it is not posibile to process your application with Bank ..then i asked you are not from Bank then they told they are calling from Sec - 22 and offering cards for other bank as wel like HDFC/ICICI and we call customer and submit application to the bank .
              then i called many times to return my documents but they were not returing my personal document even i said that will going to complaint ICICI bank

              I have doubt they have missused my documents as ihave orginal signed on the documents and they aslo shared my information to the other bank (HDFC)

              Kindly Help

              Follwing are numbers where ihave received call for credit card and every time we got call from differnt number

              Name ; Divya / Shweta

              [protected] / 6050018 / 6050014 / 6050013 / 4511381




              and person mobile number who collected my documents


              Name : Puneet Attri - Mobile # [protected]


              Thanks
              Dear Sir
              1. I have been holding a salary account in ICICI bank for last 13 years. I also had icici credit card([protected]) which I used extensively for last 7 years. On 20 Jul 13, I observed two transactions which were not undertaken by me as follows:-
              TRANSACTION QUERY

              Transaction Details:

              Card Number : [protected] - VAIBHAV SUNDRIYAL
              Date Ref. Number Transaction Details Merchant Type Transaction Amount
              20/07/2013 55431803202207099701630 BURGER KING #3027 Q07LODIUSA Sales Draft Rs. 805.32(DR)
              20/07/2013 55434253203709000067039 KMART 3990PASSAICUSA Sales Draft Rs. 24, 786.52(DR


              2. The above two transactions were undertaken on same day and same place (USA). Matter was immediately reported to customer care and service number obtained as SR[protected]. Dispute letter was forwarded to ICICI dispute department.
              3. After mandatory period of 91 days, I was informed that only one transaction of Rs 805.32 was resolved in my favour whereas the another transaction on same day from same place using same modus operandi was in bank’s favour and I will have to pay for that transaction. I doubt the malafide intention of the investigation or some mishandling by ICICI system wherein only one transaction of very low amount was resolved in favour when the both transaction were identical in nature.
              4. Request your intervention towards favourable and genuine investigation.
              Thanking you
              Cdr Vaibhav Sundriyal
              Indian Navy
              email - [protected]@yahoo.com
              Dear Sir,


              This is to report a credit card
              fraud and seek your assistance.


              I was called by one Ms Anshika
              Sharma, calling from phone number +[protected]. She called me to my
              registered mobile number (Airtel [protected]) with ICICI. She claimed to be
              calling from ICICI bank credit card office. She told me exactly my reward
              points and suggested that since I did not redeem my reward points and they were
              expired, ICICI suggested that I use it to get a package from Derby
              Communications India. She told me that someone from Derby would call me and
              that I should not tell them that this package was given via redeeming the reward
              points. She also told me that she would arrange to send OTP that I need to use
              over IVR. She cautioned me not to disclose any confidential information like
              credit card number or PIN etc to Derby but just provide information of credit
              card and OTP over the IVR…She kept me assuring that since it was via redeeming
              the reward points I didn’t have to worry and that she would arrange within
              ICICI to settle the money via points.


              Soon, I got a call from Derby
              from a female, explaining me the 7 points package like dinning card, tourism
              package and sun glasses etc…She also checked whether this was done by redeeming
              my points. She also told me that soon her superior would call and confirm this.
              So another female called me and started to explain the package. I requested her
              to email me the package which she promised but till today I haven’t got any
              email. She also told me that they would courier the package material including
              the dinning card etc….but till today I didn’t get it.


              So, thinking that this was a genuine
              offer from ICICI, I paid Rs. 7450.00 via my credit card number[protected]
              2005 on September 15th, 2014. When I called ICICI today i.e. on 1st
              October 2014, the customer care person told me that this is fraud. The issue I
              want to raise is:


              How
              did they get my registered mobile number and my name?
              How
              did they know my exact reward points?
              How
              did they send me the OTP that worked over IVR?


              Please look into this and help me
              recover my money and book the culprit as per the law.


              Yours sincerely


              P Shailesh Kumar
              Dear,

              Hi, I had cancelled my Credit card with you 2 yrs ago. I sent this email on '[protected]@icicidirect.com' for over a week a go but no reply.

              I have today received a statement asking for a payment and it shows some transaction in Jamaica with ref no. 24164054263378004662053.
              I am also in possession of the letter stating that my credit card has been cancelled.
              Can you please get these charges null and void?
              For gods sake I don't even remember my credit card number or account number.
              I had destroyed the card by tearing it apart and shredding it and then burn it.
              I am thoroughly dissatisfied and irate over this breach of trust.
              Awaiting reply, ASAP.

              Contact me on [protected], registered email address is [protected]@gmail.com .
              I have also attached the statement for your reference.

              Regards,
              Rohan bhatt
              There was a call on 22th of December 2014 about increasing my credit limit by 100000 to 250000 from ICICI representative. There was a detailed enquiry from an executive representative from ICICI about my card details along with my personal details. They also confirmed my age proof and address proof, but asked my expiry date.

              Since, they confirmed all the details, I believed it was not a bogus call. After a while, they gave another call about my reward points and they also mentioned about an offer which included Lotto shoes and Rayban sunglasses worth Rs 6999/- which will be delivered in 10 days.

              Request you to kindly stop the transcation immediately . hold the payment.
              Hi, This is Nilesh Warankar. I want ot put complaint against ICICI Bank. I was on official visit to USA, SAn Jose California within 15th May 2014 to 2 Jul 2014 and during that period I have used ICICI bank credit card on 15th May 2014 for hotel payments of $200 at Hyatt House, San Jose but transaction got denied at Hotel place hotel people have confirmed the same also. But bankers have forced me to pay the $200 (~12000 Rupees) against this cancelled transaction and told me dispute have been raised and I need to wait until 5th Jan 2015 to get the results of it. And now they are telling this can not be done.
              Dear Mr. Warankar,

              We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
              Refer 'a03fnh_aaat' in the subject line.

              Regards,
              ICICI Bank Customer Service Team
              SUNIL MEKWAN

              MO. [protected]


              To. ICICI BANK,

              SUB: CREDIT CARD FRAUD BY CALLER MO..[protected]

              RESPECTED SIR,

              A CALL FROM MO. NO. [protected] CAME ON 30 JAN.’15
              AT 4;48 PM SAYING THAT I AM CALLING FROM
              ICICI BANK WATCHMAN DEPT. THE COMPANY
              WHICH WAS TIED UP WITH ICICI BANK HAS STOPPED WORKING AND YOUR DEBITED AMOUNT
              FROM YOUR ICICI BANK CREDIT CARD [9000/-RS] IS GIVING BACK BY DEMAND DRAFT, SO
              YOU HAVE TO CONFORM YOUR ACCOUNT.BECAUSE OF BATTERY LOW OF MY MOBILE, MY
              MOBILE BECAME SWITCHED OFF.

              NEXT DAY HE CALLED ME AGAIN AT 11; 30 AM ON 31 JAN.I SAID
              THAT NO ANY AMOUNT IS DEBITED FROM MY CREDIT CARD ACCOUNT BUT HE SAID THAT I
              HAVE THE DETAILS OF YOUR CARD WHICH IS
              SHOWING YOUR DEBITED AMOUNT. YOU WILL GET D. D. OF 9000/- RS. I AM SENDING YOU
              A NUMBER WHICH YOU HAVE TO SAVE AND YOU HAVE TO GIVE AT THE TIME WHEN THE D.D.
              WILL ARRIVE TO YOUR HOME.

              THAT TIME I WAS ON ROAD SO I COULD NOT HEAR PROPERLY. HE
              SENT OTP AND ASK TO CONFORM IT. I HAVE NOT GIVEN HIM MY CARD NUMBER, CV NUMBER,
              CARD VALIDITY, MY BIRTH DATE ETC. THEN HOW MY ACCOUNT WAS DEBITED BY 8905/-, I DON’T KNOW. MY ACCOUNT IS DEBITED BY
              8905/-RS. AT 11; 40 AM AT AVVANA_PAYTM ON 31 JAN.

              HE CALLED ME AGAIN AT 11; 40
              AM AND SAID THAT ‘ I AM VERY SORRY BUT COMPANY CAN NOT GIVE YOU AMOUNT BELOW
              THAN 10000/- RS. SO COMPANY HAS DEBITED 8905/- RS. FROM YOUR ACCONT OF CREDIT
              CARD AND COMPANY WILL SEND YOU THE DD OF 18000/-RS. AND IF YOU WILL NOT RECEIVE
              THE DD WITHIN 7 DAYS, PLS. CALL TO ME ON THIS MOBILE NUMBER AND HE DISCONNECTED
              THE CALL.

              I UNDERSTOOD THAT SOME THING IS WRONG. SO I CALLED TO
              CUSTEMOR CARE TO STOP THE PAYMENT, BUT IT WAS NOT POSSIBLE SO I REQUESTED TO
              BLOCK MY CARD. AT 1.00 PM I TRIED TO SPEAK WITH HIM BUT HE WAS BUSY BUT HE
              CALLED ME AT 1;04 PM AND I SAID HIM THAT
              YOU ARE FRAUD AND HE SAID I AM NOT FRAUD, ICICI BANK HAS TIE UP SO YOUR MONEY
              IS TRANSFERRED TO AVAANA_PAYTM .PLS. WAIT FOR 7 SEVEN DAYS AND YOU WILL RECIVE THE DD OF 18000/-RS.

              I SAID TO MY FRIEND TO CALL HIM TO KNOW ABOUT HIM. MY
              FRIEND CALLED HIM ON 2 FEB ’15 AND HE SAID THAT HE IS WORKING IN WATCHMAN DEPT.
              OF ICICI BANK. ON 7 FEB. I TRIED TO CALL HIM BUT HIS MOBILE WAS SWITCHED OFF.
              ON 9 FEB I CALLED HIM, HE RECIVED BUT WHEN I SAID ABOUT THE DD OF 18000/-RS, HE
              DISCONNECTED. I CALLED HIM ON 10 FEB SO MANY TIMES BUT EVERY TIME HE
              DISCONNECTED. PLS. SIR, DO NEEDFUL FOR ME SO I CAN GET MY MONEY BACK.

              THANKING YOU.

              SUNILKUMAR MEKWAN

              ICICI BANK CREDIT
              CARD NO.[protected]

              TRANX OF 8905/-RS AT
              AVAANA_PAYTM AT 11;40 AM ON 31 JAN

              Email :
              [protected]@yahoo.co.in
              My name is Shivani Purushottam Lambade, I am a ICICI credit card holder. On 28th December around 5 pm I got a call from one number and asked me a credit details and said they are from ICICI bank. On that time they did a fraud and 1 transaction happened from my card without my knowledge.

              Followings are the details of my bank account and the other details:

              Date of transaction: 28 Dec 2021
              Transaction happened in 1 slot:
              At 5:23 PM Rs 15380 debited to MOBIWIK SYS

              I request you to please kindly check for this payments as its fraud. This transaction happened by fraud person, so requesting you to restrict this transaction and refund the amount to my account.

              I raised complaint to bank my SR no is SR[protected]. But customer care closed my request in favour of bank.
              I am middle class person how can I pay this huge amount please team I am requesting you to please check this transaction.

              Thanks and regards,
              Shivani Lambade
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                S
                suro_dhar1981
                from Gurgaon, Haryana
                Apr 1, 2011
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                Address: Delhi

                Complaints
                1:- Every month my Credit Card statement containing my account information has been sent to a different email ID of which I have no knowledge of, hence never received any statement.
                2:- Several requests to customer care for rectifying my email address have never been fulfilled.
                3:- My savings account has been blocked without any intimation, pertaining to an amount I have no account for.
                4:- Several promises from the customer care department, even from the Operations Manager for the inconvenience due to ICICI bank’s fault, where I was promised fees waiver, increase of credit limit, change of due date. Nothing has been fulfilled.
                Detail description
                This is regarding the billing discrepancy on my Credit Card account ([protected]). Today I am being charged a ridiculously exorbitant amount for no service ever provided. My savings account has been put on hold without any notification from ICICI bank. My card has been blocked since probably March or April 2009, thus I have been unable to make any purchases since then. The most annoying part is that from the very first month of my enrolling for Credit Card services, every month my Credit Card statement containing my account information has been sent to a different email ID, which I have no knowledge of.

                I am a BPO employee, with no fixed office shifts. I stay at a house with no family member present for 24 hrs. As a result I cannot ensure receiving any paper statement through postal mail. Just because of this reason at the time of enrollment, I specifically emphasized on the point that my Credit Card statement should be sent to my email ID. ICICI bank had entered a wrong email ID along with my personal information. Several requests to make proper changes have been in vain. As a result I have not been getting any statements with the information of what amount to pay within my due date. Every month I had to call up Customer Care for balance information. And every time ICICI bank has apologized for the mistake and promised to make proper changes and remove the charges, however, as you can read from my history, sometimes it has been done and sometimes promises have been completely fake. I have even received a call of apology from the Operations Manager of ICICI bank promising an increase in my credit limit and change in due date for the inconvenience I had to face. Not a single thing has changed since.

                I am willing and ready to pay for the charges that I have incurred nothing else. This problem has continued for the pastthree years and all attempts to get a resolution has been unsuccessful. Now at this point I am not accountable for the amount that has been charged and request an answer for the complaints mentioned above.
                Hi,

                We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Bank Customer Service Team.
                Change of my email Id on which ICICI Credit Card Statement. Every month my Credit Card statement containing my account information has been sent to a different email ID of which I have no knowledge of, hence never received any statement. My old id is [protected]@yahoo.com and new id is [protected]@gmail.com..Plz contact on my no immediately for card details:- [protected]
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                  A
                  anils_gaikwad
                  from Mumbai, Maharashtra
                  Mar 31, 2011
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                  Address: Mumbai Suburban, Maharashtra

                  From: Anil G. Gaikwad
                  Darshan Co. Op. Hsg. Society,
                  C-10/2-11, Sector – 25,
                  Jui Nagar,
                  Navi – Mumbai – 400 706

                  Date: 31.03.2011

                  To,

                  The Manager,
                  ICICI Bank

                  Ref: ICICI Bank Credit Card No: [protected]

                  Dear Sir,

                  I regret to inform you that, in spite of my repeated complaints to your costumer care officer & their assurance, the issue have not been solved & I have no alternative except stop using the credit card.

                  The issue starts from the statement for the month of June, 2010. I have dropped a cheque No 369589 dated 13th June, 2010 for Rs. 10562.00 drawn on ICICI Bank only at Nerul ATM Cheque drop Box before due date but it has been misplaced in transit. When I have received reminder SMS, I have personally visited ICICI Bank, Nerul Baranch and as advised by the officer at enquiry counter, even he himself stop the payment of misplaced cheque and taken a fresh cheque No. 369591 dated 21st June, 2010 for Rs. 10562.00.

                  In the statement dt. 28.06.2010 I have been charged Late Fees of Rs. 400/- & interest of Rs. 367.53, again in the statement dt. 28.07.2010 I have been charged Rs. 250/- on account of returned cheque payment fees for the cheque misplaced at your end & even though you have been received my another cheque and interest of Rs. 1064/- , and kept charging interest on balance amount which I have not spent. Every time I have paid the amount spent along with service tax within due date.

                  It is not understood why I should pay the amount charged by you for no fault on my part.

                  Thus finally I have decided to discontinue the card. Today only I am sending the card by breaking it in to two pieces for cancellation.

                  Please treat the matter has been finally settled and closed.

                  Kindly acknowledge the receipt.

                  Thanking you,


                  Yours truly,



                  (Anil G. Gaikwad)
                  Hi Anil,

                  We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    V
                    Victor Paulraj.D.
                    from Chennai, Tamil Nadu
                    Mar 29, 2011
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Sir,

                    My ICICI Bank Credit Card No:[protected] this Credit card was blocked by the bank i dont know for what .In this credit card last June-2010 i made a payment Rs.1000/ against my credit card thro cheque no:099667 dt 23.06.10,i was wrongly made excess amount 834.26 in this credit card.I asked to refund the same because i am un able to use the credit card,so i ask the customer care to refund the excess amount,but they refuse and they asked the bank statement.They very well known the excess amount was made by me,an dit must to refund to me by the way of D.D.or to my S/B Account,at present i am closed my S/B Account also,kindly arrange to settle the issue and refund the excess amount without any delay by D.D.ro my Residence address.

                    Thank you
                    With Regards
                    VICTOR PAULRAJ.D.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    ICICI Credit cards — Not refunding excess amount in Credit Card account

                    hi,
                    I have ICICI credit card. I didnt pay the amount within the due date . When i paid that after the due date, I paid 700 extra thinking that it would be adjusted in next months bill. After paying, I came to know that they have blocked my card as i made the payment 3 months after the due date. They charged me for that .I called the customer care 5-6 times . Now when I ask the customer care, about the refund they always take my account number in which i want the amount to be refunded. But i didnt get any amount into my account. I am frustrated with this thing. I feel that my rs 700 is gone and i wont be able to get it back.

                    Even i went to Electronic-City branch, they say they dont deal with the credit card, I have to talk to customer care only . I am helpless... I dont know wat to do...

                    I am frustrated with the service of ICICI bank credit card...
                    Hi,

                    We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Bank Customer Service Team.
                    Hi,

                    We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll get back to you soon. Kindly refer "1465782' in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team.
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                      A
                      aceflier
                      from Cuddalore, Tamil Nadu
                      Mar 29, 2011
                      Resolved
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                      Resolved

                      My personal loan account (number LPCAL[protected]) availed from ICICI bank Kolkata ran into NPA status due to miscommunication between the two parties about my transfer from the city. In Oct 2010 the bank's lawyer Mr Dubey ([protected]) approached me for repayment and I promptly responded to them assuring them of clearing the same ASAP, in consultation with Mr Varun Bhojak, Area Debt Manager, Sarat Bose Rd, Kolkata (phone: [protected]).I requested for a statement of account and the same was provided by the bank. Twice the payment was done by me via DD and sent by courier to the Sarat Bose Road, but on both occassions the courier was returned saying no such person existed. The second time my DD was also missing from the envelope. During this entire span of 5-6 months I received msgs from Mr Varun asking updates almost twice a day and Mr Dubey who used to call me every second day.

                      Meanwhile, I was trying to get my funds paid back to me on my missing DD. Today, on 29 MAr 11, Mr Dubey indulged in the most unethical & illegal process of calling my friends (in India & abroad) and informing them about my financial situation with the bank, causing immense defamation, damage to reputation, agony, embarassment & trauma. When I contacted the bank's lawyer Mr Dubey and asked him why he resorted to such measures, he further balckmailed me saying he will be contacting more of my friends and informing them.

                      I am a military pilot posted in Port Blair & have put in 18 long years of service holding important portfolios in the region. This kind o[censored]nethical, stupid, immature, illegal & senseless act by Mr Dubey has caused immense damage to my repute & social standing.

                      I wish to ask the bank the following:
                      1. Is the lawyer/legal cell empowered to contact my friends/relatives and update them about my fund status?
                      2. Where is the adherance to privacy policy by the bank?
                      3. From where does the bank get contact numbers of my friends/relatives? Does the bank obtain it illegally from the mobile phone service providers? Isnt that criminal offence?
                      4. Is it legal for the lawyer to resort to such blackmail and hooliganism despite my earnest efforts to cooperate with the bank?

                      What action would the bank take on this so called educated lawyer Mr Dubey or Mr Varun Bhojak who has been a mute & incompetent witness to the entire issue? would the bank be able to restore my lost reputation? Please update.

                      B Subhash Chandar ([protected])
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hi Subhash,

                      We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                      Regards,
                      ICICI Bank Customer Service Team.
                      Please contact the below agency to resolve all your problems, they are the genuine and they will fight for your problem

                      Debt Doctor Management Services Private Ltd.
                      Level 5, Leo Complex,
                      44/45 Residency Cross Road,
                      Bangalore - 560 025, India
                      Board Tel No.: +[protected]
                      Fax: +[protected]
                      E-mail: [protected]@DebtDoctorIndia.com

                      Client Services Department:
                      Tel: +[protected]
                      E-mail: [protected]@DebtDoctorIndia.com

                      with all the best
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                        V
                        VIJAY KUMAR LALL
                        from Delhi, Delhi
                        Mar 28, 2011
                        Resolved
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                        Resolved

                        NON RECEIPT OF PAYMENT

                        Address: Faridabad, Haryana

                        MY MUTUAL FUND FOLIO NO 3595188/60 ICICI PRUDENTIAL FUSION SERIES -III RETAIL GROWTH WAS MATURED ON 15.03.2011 OPEN ENDED SCHEME BUT I HAVE NOT RECEIVED THE PAYMENT SO FAR.KINLDY RELEASE THE
                        TOTAL REDEMPTION AMOUNT EARLIEST AS POSSIBLE.

                        THANKS

                        VIJAY KUMAR LALL
                        H.NO.194 SECTOR-21D FARIDABAD-121001 (HARYANA)
                        BANK ACCOUNT..SB 9742 BANK OF BARODA 5J/ FARIDABAD


                        MOBILE...
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                        marutt
                        from Gurgaon, Haryana
                        Mar 28, 2011
                        Resolved
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                        Address: Delhi

                        shocking case which happened with ICICI Debit Card.

                        I have been using ICICI debit card since 2005 (Salary Account) and not had any problem so far.

                        2 days back, I went to the ATM to withdraw some money and I was surprised to see an "Insufficient Funds " message.

                        I called up Customer Care at [protected] and checked for last 5 transactions. I heard about 2 transactions -

                        VPS/ZS HUANGCHA/[protected]/0 14273.11 INR and
                        VPS/ZS HUANGCHA/[protected]/0 10340.87 INR

                        I had no idea about these transactions and when I enquired from the Customer Care, they mentioned that the card was swiped at 7 55 pm and 10 13 pm by the merchant HUANGCHA

                        I went to the ICICI Pitam Pura Branch with the copy of the FIR (DD No 33B) and complaint to the Branch Manger Ms Punita Singla. She did some brief investigation after checking with the Customer care and told me that my card was swiped 8 times on 24th March 2011 from 7 55 pm to 10 30 pm . Of these swipes, 2 transactions were successful.

                        All this time, my card was in my custody. The Manager said how is it possible to get the card swipe executed in Zhongshan City of China when the card was in my custody.

                        Apparently, my money was siphoned off and ICICI bank is clueless about it.

                        I have lost credibility in ICICI bank and immediately blocked my Debit Card . I also spoke to Mr Avtar Singh ( Customer Service Supervisor) who told me the SR Number SR[protected] . Since then I have not received any call from any ICICI bank department .

                        I need a quick resolution. It is bank's responsibility to maintain safety of funds. Else no one would feel safe keeping their money in ICICI Account. I want my money back asap.

                        Thanks
                        Marut Taneja
                        Manager- CSC
                        [protected]/[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We regret the inconvenience caused.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Bank Customer Service Team.
                        was ur problem resolved ?
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                          D
                          d.v.tejwani
                          from Ahmedabad, Gujarat
                          Mar 28, 2011
                          Resolved
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                          Address: Ahmedabad, Gujarat

                          MONEY MULTIPLIER BOND-072000-MMB
                          ICICI SAFETY BOND JULY 2000
                          DETAILS OF BONDHOLDER:-
                          BONDHOLDER NO.[protected],CERTIFCATE
                          NO. 1884 NO. OF BONDS- 2(TWO)
                          DISTINCTIVE NO(S[protected]
                          NAME OF BOND HOLDER:- NIKITA DHALLU TEJWANI, U/G DHALLU .V. TEJWANI
                          DHALLU VASUDEV TEJWANI
                          REDEMPTION DATE:[protected]
                          BUT STILL I HAVE NOT RECEIVED REDEMPTION AMOUNT.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hi,

                          We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1454561" in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team.
                          dear sirs,
                          maine icici mmb 072000 me 25th september 2000 me paisa bhara tha mera ceti no hai 4781 aapne muje chq bheja tha lekin vo bank ac maine close ker diya hai is liye maine aapni new bank ac ka cancelled chq or bank menger ki sign vala letter or cheque vaapis bheja hai courier se lekin abhi tak muje vo reply nahi mila hai
                          plzzzzzz aap muje reply or new cheque bhejia mera mobile no hai [protected].

                          thanking you,
                          yours faithfully

                          raksha p shah
                          MONEY MULTIPLIER BOND-072000-MMB
                          ICICI SAFETY BOND JULY 2000
                          DETAILS OF BONDHOLDER:-
                          CERTIFCATE
                          NO.4781 NO. OF BONDS- 1 NAME OF BOND HOLDER:- RAKSHA P SHAH N RUCHI P SHAH REDEMPTION DATE:[protected]
                          BUT STILL I HAVE NOT RECEIVED REDEMPTION AMOUNT
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                            shirazjohar
                            from Delhi, Delhi
                            Mar 27, 2011
                            Resolved
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                            Resolved

                            Address: Moradabad, Uttar Pradesh

                            Dear Concern,

                            Today i.e 27/03/2011 i have use ICICI Bank ATM Wajid Nagar at 11:20 AM as an when the atm about to dispence the cash the power shuts off and the amount has been deducted from my account.

                            Pls do needful to reverse my deducted amount.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi,

                            We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1448657" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              p.rcommunication
                              Mar 26, 2011
                              Resolved
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                              Address: Bardhaman, West Bengal

                              Respected Sir/Mam,
                              This is really humiliating from the part of being a account holder of icici bank at durgapur,even though i have a current account at Murshidabad an operate at Durgapur. This is the second time i am facing this problem.I really have a bad attitude or i really i dont know how to do banking or am not aware with the banking system of icici bank, please teach me or take a class of mine to be aware with all the claws of banking system of your bank.I have a account in ur bank in the name of PR COMMUNICATION A/C no[protected].another account named as REYAN TELECOM A/C no[protected].another in the name of PRAYAS GROUP .....at Murshidabad.
                              Sir I transact with your bank daily,unfortunately today i reached bank at 1.50 pm was accumulating my cash inside the bank to deposit it. I am well aware that today was saturday and I was in the bank before your closing time but it took a few minutes to arrange the cash for which I was about a few minutes late at the counter. All your employees know me by face and account number very well but I was amused with their behaviour. Even one of your employee asked me to read the clock before I could request them for the deposit, for which I went to the Branch manager for further request to take my deposit. I was astonished to see that the manager who could have taken the ownership to keep the goodwil instead asking the cashier wheather she could take the cash. Sir I am banking since my childhood and have dealt with many worse situations where as a senior person in the bank Managers have acted fatherly and showed subordinates the way. I was surprised today to see a father asking for help from a egoistic person who dealts with customers not as a customer but as school children.
                              Sir by destiny I am a businessman, so I know the cost of time but we must also know to manage good and bad. I am sorry I was late today which I expressed the lady at the counter an requested her to help
                              me, but am really depressed by her attitude for which I was compelled to ask the manager to intervene. Sir its also by destiny that the Honourable finance minister of India Shri Pranab Mukherjee and Honourable MP Mr Adhir Ranjan Chowdhury represents my district and constituency has been a fatherly figure for my family since my childhood and they have taught us to respect seniors but also not to let people down when they are in need.
                              Sir I am very humbly requesting you to kindly help me out of this situation and be my guide and help me deal with your honourable bank. I really feel guilty at your bank as this is the second time am asking for your help and am marked as troublemaker, which could make my visit to your bank more honourable. I will make sure that I really dont recomend any fatherly figure to attend your bank next time.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                ramakrishna koppula
                                from Mumbai, Maharashtra
                                Mar 26, 2011
                                Resolved
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                                Address: Bangalore, Karnataka

                                hi,
                                I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue, i am getting frustration please help me as soon as possible...........



                                Thanks

                                Ramakrishna
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi Ramakrishna,

                                We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1448556" in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team.
                                hi,
                                I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue.
                                a/c no[protected]
                                debit card no - [protected]

                                Thanks,

                                Kunjumol Thomas
                                hi,
                                I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue.
                                Even i m facing the same issue.
                                Suddenly it is showing the error User ID Disabled. Please help me in resolving this issue.
                                I am using Internet banking my user id is disable pl my my active my user id pl help me on this issue.
                                Ac no.[protected]

                                Mobile#[protected]

                                debitcard#[protected]
                                I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue
                                Hi,
                                my name is Padmanabhuni N V S Vivek with account number[protected].My internet banking user id became inactive.Now i want to make it active.For that, please help me, it is urgent for me, please understand the situation.
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                                  M
                                  manjeet awal
                                  from Jabalpur, Madhya Pradesh
                                  Mar 26, 2011
                                  Resolved
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                                  Address: Indore, Madhya Pradesh

                                  on co-operation of ICICI bank to settle my credit card no [protected].
                                  ...
                                  From:
                                  manjeet awal <[protected]@yahoo.co.in>
                                  ...
                                  View Contact
                                  CC To: [protected]@rbi.org.in
                                  Cc: [protected]@rbi.org.in
                                  Sir,I have ICICI bank cr card since 04 years & made regular payments till Jan 2010.Due to my job lost in July 2008 on medical ground , I could not make payment after Jan 2010.My due amt was Rs 40000 on Jan 2010.Bank stretch due amount to Rs 60000 on march 2011.Bank has only one aim to prolong time & raise my due amount.My card credit limit is Rs 39000.At present I am doing tution work to grow my family.Inspite of having very less income I am trying to settle my card dues & send total 03 mails to customer care ICICI bank in different months.I also had meeting with bank manager Mr Lokendra Lakhani in ICICI bank Malav pariser branch on Feb 2010,on Aug 2010 & on 15 March 2011 & request him to settle my card dues to give me reasonable offer to pay dues in 10 installments.After repeatative request,bank give me offer to pay Rs 32000 in 02 installments.Mean while bank collection agent daily pressurise me illegaly to accept this offer.This un justified non co-operation indicates that ,bank only want to stretch my due amount.Bank has no importance for customer who is standing in front of him since 15 months.Kindly note my past mails.rom: manjeet awal ([protected]@yahoo.co.in)

                                  Date: Wednesday, March 23, 2011 05:16 AM

                                  To: kamath.[protected]@icicibank.com (kamath.[protected]@icicibank.com)

                                  Cc: [protected]@icicibank.com ([protected]@icicibank.com)

                                  Subject: Fw: ICICI Bank Limited



                                  Sir,I am eagerly waiting your possitive response.Local icici bank collection agent treated me in unjustified manner & make illegal pressure to me.Although I am trying for settlement since one year.Now I am totally in deep tense now,my only hope is with you.

                                  ----- Forwarded Message ----
                                  From: Rinku Gupta <senior.[protected]@icicibank.com>
                                  To: manjeet awal <[protected]@yahoo.co.in>
                                  Sent: Sat, 19 March, 2011 2:51:27 PM
                                  Subject: RE:'ICICICARE=[protected]' ICICI Bank Limited

                                  Dear Mr Awal,

                                  We refer to your appended e-mail of March 18, 2011 addressed to Mr K. V. Kamath which has been forwarded to the undersigned for due analysis and redressal.

                                  We are looking into your query and we will update you with the status on or before March 23, 2011.

                                  Looking forward for your co-operation.


                                  Sincerely,

                                  Rinku Gupta
                                  Manager-Senior Management Desk


                                  -----Original Message-----
                                  From: manjeet awal ([protected]@yahoo.co.in)
                                  Date: Friday, March 18, 2011 08:06 AM
                                  To: kamath.[protected]@icicibank.com (kamath.[protected]@icicibank.com)
                                  Cc: [protected]@icicibank.com ([protected]@icicibank.com)
                                  Subject: My cr card settlement


                                  ...
                                  From:
                                  To:

                                  Sir,My cr card no is [protected].I had lost my job 03 years back due to medical ground. I have no money to pay my dues for my cr card.Again I am requesting you to settle my dues.I am trying to settle the dues of my card past 1.5 years.For that total 5 mails to you & also visited to Indore malwa parisar office & meeting thrice with Mr Lokendra Lakhani in past year.I have only RS 20000 ( taking from high interest for settlement ).Pl mail me settlement letter as early as possible.Because due to huge financial crises ,at any time ,my life will no more.
                                  Regards
                                  ----- Forwarded Message ----
                                  From: manjeet awal <[protected]@yahoo.co.in>
                                  To: kamath.[protected]@icicibank.com
                                  Cc: [protected]@icicibank.com
                                  Sent: Thu, 24 March, 2011 3:44:57 PM
                                  Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Limited

                                  Sir,Your non co-operative beheaviour stunned me.A person standing in front of you, since 18 months,to settle dues,has no importance to you.Now it is clear that you need not want to settle my cr card dues.Your aim is to only shoot up my dues in future.In 15 month dues shoot up from Rs 40000 to Rs 60000 as per you. I am not in position to pay Rs 32000 in 02 installments.I may try to pay Rs 30000 in 04 installments or Rs 24000 in one shot.Now it is up to you ,whether you need money or not.I am not similar to other 90% cr card due holders, those change there addresses. Regards.Fw: For settelment of cr card no:[protected]
                                  ...
                                  From:
                                  manjeet awal <[protected]@yahoo.co.in>
                                  ...
                                  View Contact
                                  To: cusomer.[protected]@icicibank.com
                                  Cc: [protected]@icicibank.com
                                  Sir, You don't need money to settle my card.Again I am requesting you to send me Yr offer.

                                  ----- Forwarded Message ----
                                  From: manjeet awal <[protected]@yahoo.co.in>
                                  To: [protected]@icicibank.com
                                  Cc: cusomer.[protected]@icicibank.com
                                  Sent: Thu, 2 September, 2010 11:29:39 AM
                                  Subject: Fw: For settelment of cr card no:[protected]



                                  ----- Forwarded Message ----
                                  From: manjeet awal <[protected]@yahoo.co.in>
                                  To: cusomer.[protected]@icicibank.in
                                  Sent: Wed, 1 September, 2010 3:07:23 PM
                                  Subject: Fw: For settelment of cr card no:[protected]



                                  ----- Forwarded Message ----
                                  From: manjeet awal <[protected]@yahoo.co.in>
                                  To: customer.[protected]@icicibank.in
                                  Sent: Wed, 1 September, 2010 3:02:43 PM
                                  Subject: For settelment of cr card no:[protected]

                                  Sir, I am not in position to pay my dues,due to 25 years old job lost in July 2008 due to medical ground.So pl settle my dues.Cr limit 39000.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi Manjeet,

                                  We understand that our official had spoken to you and provided redressal to your concerns.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    A
                                    annuds
                                    from Satrikh, Uttar Pradesh
                                    Mar 25, 2011
                                    Resolved
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                                    Resolved

                                    ESCALATION

                                    Address: Thane, Maharashtra

                                    TO: MANAGER

                                    ICICI Bank – Credit Card Division



                                    FROM: PRAVEEN DSOUZA

                                    CREDIT CARD NO:[protected]

                                    PHONE: +91 [protected] / +91 [protected]



                                    Dear Sir/Madam,

                                    This is to inform you that I have made the payment of Rs. 29000/- on 30th October 2008, at ICICI Bank RPG Tower, Opp. Kohinoor Hotel, J.B. Nagar,...
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                                    T
                                    tipurmadan
                                    from New Delhi, Delhi
                                    Mar 25, 2011
                                    Resolved
                                    Report
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                                    Resolved

                                    Address: Rohtak, Haryana

                                    ICICI Money2INDIA has an offer going on where you transfer more than some amount of dollars to INDIA then you will get Calling card to INDIA for 10 days.
                                    I transferred (1100 Dollars) more than required amount , i dint get any card after some days, then i called their customer care number [protected], they asked me to write the mail regarding this to the email id [protected]@icicibank.com. I mailed at the same address , i got the following response from them :-

                                    Dear Mr. Madan,

                                    Greetings from ICICI Bank.

                                    Thank you for providing details.

                                    You will get e-mailers with a link to redeem the Calling Card with in 15 working days from the date when the funds has credited to the beneficiary account.

                                    Your funds against tracking ID M2A06866902 has been successfully sent to beneficiary bank account on March 04, 2011. Hence, we request you to wait for 15 working days from the mentioned date.

                                    In case you do not receive any mailer from our end within the stipulated time period, we request you to write to us at [protected]@icicibank.com.

                                    Sincerely,

                                    Madiha Momin.
                                    Customer Service Officer
                                    ICICI Bank Limited

                                    Inform us if your contact details have changed.

                                    As said in the mail that i will get card within 15 days , that means around19 march but today is 25th march and still i dint get any card. I sent them reminder on this mail on 20 march ,22 march and final reminder mail with warning that i will post complaint if not responded on 23 rd march, but still i dint get any response.

                                    They are making people fool and trying to increase their business by false means, i am transferring funds through other sites also but as they was giving the offer i transferred using ICICI m2 india site, but that offer was not provided. i transferred the money 2 times 1100 dollars

                                    So i will suggest not to transfer the funds by ICICI Money2INDIA as they are using false means

                                    Regards
                                    Tipur Madan
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi, Y

                                    ou have executed transaction M2A06866902 on 28 Feb 2011. Detailed information regarding the offer has been sent to your Money2India registered email id. We regret any inconvenience.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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