ICICI Bank Complaints & Reviews

I was issued FORM No.16A Certificate of deduction of tax at source for my ICCI Home Finance FDR.No.333H0067046 for the fourth Quarter of FY 2010-11. I am yet to receive Form 16A for Q1, Q2 & Q3 for the same period. On complaining to Customer Care on Phone No.[protected]I live in Bangalore) I was informed that my complaint will be forwarded to the 'concerned department'. Even after complaining to the staff at the branch where I have an account, this is the standard reply given to me. It seems ICICI bank is least concerned about the customer's problems.I have to submit my income-tax return before 31/07/2011. Will somebody please help me out in this matter?

unfortunately i had been forced to write this complaint to you as i have been breached of my privacy as i had been operating a saving bank account in icici bank branch gurdaspur but services which i had been offered before opening the account have not been fulfilled.
as you know it is against law to give any third party, details of my personal dealings with bank whatsoever,without any legal enforcement involved.i would have been satisfied if there would have been any lagal action against my account or me.then i would have baan very happy to disclose my transactions history held with your bank/branch.even in that case you should have asked for my consent.

on 31 may 2011,i submitted a cheque of mr.kamaldeep singh walia to my account which bounced due to insufficent funds in his account i again applied the same cheque on 2nd june 2011,which was again bounced due to the same reason.i had already informed the bank workers,that "please don't give this bounced cheque to anybodywithout my concern"but instead of that they had returned back that chque bearing 1 lac 34000 rupees to mr.kamaldeep singh walia.cheque was given by miss ravinder kaur.

i would like 2 knew ,what were the reason behind this?as you know this is against RBI norms.
now this time its too much to bear so please take action on my complaint or i have to take legal action against the branch.

with regards
Abhilasha
[protected]

I am Mr.Ashutosh Desai and I am holder of ICICI Bank Credit Card No. [protected] (which is now transfer in to card no.[protected] without my permission or any communication) from Oct.2007
My card statement has showing so much disputed transactions (including ATM Transactions)and I have file written complaint to bank every time but they have not solve my single query and all the time when I make a call to Delhi, Chennai or Mumbai they use to tell me your reversal will be done in your next statement please make a payment or please do not stop making payments and I have made payment all the time on that commitment but the problems not getting solved and new fake transaction flashed in my statement, finally from 2 July 2009 I have stop to make any payment to ICICI Bank and now they are pressurize me to make payment with words that all transactions are made from my side and there is no issue I have to make payment of the complete amount otherwise they will contact to HR of my company and will spoil my reputation, and they are trying to abuse me by other ways also.
Detail: My card limit was 1,25,000 /- (which is not used completly at any point of time)and I made Payment of 1,19,000 /- and still 1,28,133 /- pending dues according to bank.
Detail of Disputed Tractions
Date


Amt.

11-Dec-07
ATM Withdraw

25000 Letter to bank on 21/01/2007
11-Dec-07
Cash withdraw Fee
625

15-Jan-08
Dodsal co op.

2604
260.40 Actual Letter to bank on 03/02/2007
2-Feb-08
Sapphire

2850 Letter to bank on 18/03/2007
23-Feb-08
Opp.Golden Tobeco
1200 Letter to bank on 18/03/2007
24-Feb-08
Cash ATM Fee

300

2-Mar-08
Enrich Hair

1480 Letter to bank on 26/04/2007
2-Mar-08
Enrich Hair

843

5-Mar-08
ATM Withdraw

2000

6-Mar-08
ATM Withdraw fee
300

10-Mar-08
over limit

500

10-Mar-08
late fee

600

6-May-08
over limit

600

8-May-08
late fee

500

31-May-08
over limit

600

8-Jun-08
late fee

500

27-Jun-08
over limit

600

8-Jul-08
late fee

500

20-Jul-08
over limit

500

27-Jul-08
late fee

600

27-Sep-08
late fee

600

11-Oct-08
Chq.Return

250

27-Oct-08
late fee

600

5-Nov-08
Chq.Return

250

5-Nov-08
ATM Withdraw

7000 Letter to bank on 20/12/2008
6-Nov-08
ATM Withdraw fee
337.08

27-Nov-08
late fee

600

27-Dec-08
late fee

600

27-Jan-09
late fee

600

27-Mar-09
late fee

600




54139.08
ans now till today they are calling me visit my home in absance of me and try to abuse me and presurized me to make payment.(I have not take wrong interest charges which charge me in this amt. the interest charging is continue till today without any solution.)


Thank you,

Yours trully
Ashutosh Desai

BANK : ICICI BANK CREDIT CARD
CARD NO [protected]
VISA

Valid til 03/2013


I have change my address from Greater Noida to Kota (Raj ) and inform , till date my address not changed and late payment fees charging .

New ADD

Anish Gautam
A2/203 Mahalaxmi Enclave
Baran Road
Kota
324001
RAJASTHAN
New mob [protected]

dear sir, I (Amarjeet singh) was using the bank credit card ([protected]) since 2008 regularly, unfortunately due to having financial crisis for 3 month from oct 2009 to jan 2010. I couldnot pay the minimum amount fixed by the bank due on last date,i approched the bank for full and final settlement in the end of jan 2011at the kaushambi branch.I had talked with Mr.GAGAN KASHAYAP (MANAGER),then he released the full & final settlement letter vide Ref. no: CC / [protected] / 1102 / 209499 on Feb11,2011 in veiw of the exceptional cirumstances explained by me & he confirmed the acceptance of Rs 29000/-( Rs.twenty nine thousand only) towards full & final settlement on the said credit card either in 4 strokes/installment of Rs.7250 x4 EMI before April 28,2011 or pay one-time basis.
I paid Rs.2000/- CASH same day ie on Feb.11,2011 & given a A/C PAYEE CHEQUE of Rs. 27000/- on Feb.12,2011 in icici bank at kaushambi branch,now neither nobody is responding in the bank nor Mr.GAGAN KASHAYAP is picking up the phone,personally i visited bank many time security gaurd of the bank did not allow to enter in the bank to talk in this connection .
now till date i did not get NO OBJECTION CERTIFICATE from the bank moreover i came to know that bank has given my name in CIBIL.Can you help me to remove my name from the CIBIL as I have to plan for home loan & provide the NOC from the bank to release the mental stress.

Hi
I had been using ICICI credit card a long time back in 2005 and 2006 after that i had been told by the bank person its long time u are not using ur card why dont u close the card by doing settlement they have told me to pay 18 k which i have paid then in 2007 and i have receive the settlement letter know when i want to apply for a loan its showing CBIL so know no bank is providing loan to me when they have told me the the amount i have paid then why they should do like this
Regards
Kalpesh Maru
[protected]

Sir,
I am holding a credit card of ICICI bank, and every month I am informed about my earned points, but i dont have the i-mint card therefore I am unable to redeeme my points.
Please advise me how to get the i-mint card so that I can redeeme my points.

Thnking You
Regards
Dr. Ramesh Arya
email: [protected]@yahoo.co.in

dear sir,
i m a saving bank a/c customer of ICICI bank from feb- 2008
the bank not send me d statement from 1.5 years.
plz convey my complaint to d bank......


regards-
shailendra srivastava
sb a/c no[protected]
103 shastri nagar
rasoolpur
allahabad. U P
mob no- [protected]

KULBIR SINGH PUNJAB & SIND BANK
Zonal Manager Zonal Office (Rural),
Ist Floor, Chowk Phawara,
AMRITSAR.
Phone No.[protected]
F a x No.[protected]
e.mail:kulbir.[protected]@gmail.com

Dated: 04.06.2011.

The Chairman & Managing Director,
ICICI Bank Ltd.,
Mumbai.

Dear Sir,

I am posted as Zonal Manager, Punjab & Sind Bank in Amritsar and using Landline No.[protected] of BSNL at my residence since November, 2008. The said telephone number is in the name of Punjab & Sind Bank.

Your Bank’s Customer Care staff is almost daily calling this number for the last two years and enquiring about some Vijay Kumar, borrower. Inspite of telling them almost 100 times that this is not Vijay Kumar’s telephone number, even then they have not desisted/stopped calling and in this way, they are harassing me and my wife. I have asked them a number of times to cross check with the BSNL authorities, but every time they say that next time you will not get any call and we will update our record.

I request you to please look into the matter and instruct the concerned staff not to unnecessarily harass us by calling this telephone number in future.

Yours faithfully,


( Kulbir Singh )

Hello Sir

I took a personal loan from ICIC Banglore Branch.

1. Till now i cud nt get my account details . I have called these 2 person .
Nagraj P " nagaraj.[protected]@icicibank.com"
and NandKumar " nandakumar.[protected]@icicibank.com"
Both are working ICICI banglore personal loan branch on Hossure road.

I asked my account number so mnay times but thse 2 are not at all responding to me.
2.
When i took loan they prposed to me tht as ABB is a brand customer for ICICI so offered me a loan interest at 14 % and pross fee as 0.5 %.
But while approving the loan they hav put 16.2 % and 2000 as processing fee.
I asked them to give me in written so tht i can take further but these 2 did not respond to my mail.

my contact number is [protected].

Regards

Devinder Chauhan

Dear sir,
I ANKIT SHRIVASTAV . Today i was gone with my father first time in your ICICI bank branch saket colony , shahganj, Agra (U.P.) for deposit EMI of home lone but there was no person has manner to tlk to customer .so i request to you please told them for mend there manners
thank you

A neft tran dt. 5/3/2011 for Rs.100000/ one lakh only under transaction no. JAKA [protected] where A/c no. was inadvrtantly written as. [protected] instead of [protected] with correct title . the amount has not been credited back to my account despite lapse of three months . kindly arrange for its reversal so that Iget rid of the pain & agony from which I have been suffering.

TO WHOMSOVER IT MAY CONCERN /
Dear Sir/Madam,
RE:- FILING OF CASE AGAINST ICICI BANK IN CONSUMER FORUM
This is to bring your kind attention that I have following accounts with your bank .
1. a/c [protected]
2. a/c[protected]
3. a/c[protected]
4. [protected]
5. [protected]
For the last more than 10 days your bank has failed to provide basic service of online banking and problems faced in these accounts are listed below:

1. Accounts ( operative accounts) show balance as zero where as there is sufficient balance in account.
2. Accounts are showing balance of 16th May 26, 2011 and there after accounts are not updated so I failed to get the latest balance of accounts.
3. I cant see the statements of above accounts as message comes there is no transaction for this range. You just cant see any statement/any transaction .
4. I am not getting any message/alerts on completion of ATM transactions. On withdrawal of cash also I am not getting any message for above accounts.
5. Since I am not able to see the updated balances everytime I have to phone to local branch for knowing the balance and sometimes I hve to wait for 10-15 minutes before finding the the balance.

Above all these problem has actually started after migration of your branch to Icicibank.
In view of above this is a clear cut case of failure on the part of icici bank to provide basic services (i.e. on line banking ) and this comes well within the definition of failure to provide service as per consumer forum guidelines.
If my above problems are not sorted out then I will be forced to seek the help of consumer forum. This has been already communicated to your local br. Manager.
Thanking you.

Mohd. Anees

CC to Chairperson _ for information and n/a in the matter

I am icici back Cradit card user since 2006 to till date but no delay payment in any time all payment timely. but last payment Amount 121 Rs. due to reson my hospitalisation is over date . so ICICI big Banker send me Late Payment Panality 442 Rs. ( Incl S.tax) . this is open loot .

please make policy Late Payment Panality not Exceed 2% of paying Amount Annually 24% Maximum.

if now any budddy RBi Guidlines is Regarding please send Suggation .

danish.[protected]@yahoo.com

Regards
Danish P Choudhary

Respected Sir,
I Manish Madhukar Jadhav from Thane had to complain about a person & a lady of ICICI bank Mumbai branch for continously abusing my mom on phone.The person name is MR Vishal (Tel No[protected]& lady is refusing to disclose her name.These two of them are continously abusing my mom on phone from two month and threatening us to pay the balance loan amount which we are not liable to pay as one of our relative Mr.Nitin Jadhav has taken loan from the said bank & has given our landline number as at that time he was not having any landline or mobile no with him.
the current situation is that he has not repaid loan amount to the bank for which banker /recovery departments are continously abbusing my mother using bad words.We have clarified the bank authorities verbally that we dont have any relation with the loan amount but then too they are not listning to us.Even my mom had explain them everything that its not our fault, but they keep on using abusive language.
please help me...please tell me what should i do now.

Dear Sir ,

I had cleared the Full and final settlement of my card no .--ICICI Bank Credit Card account no 5176 XXXX XXXX 6004.
The Amount Agreed upon was Rs 52000 in 4 instalments.I paid it in three instalments.

Earlier for payments follow I use to be chased over phone and mails .

But know no one is responding to y numerous mails sent across to their rep a PANIPAT (Haryana) THE ORIGIN city of my card. I have send mails to Mr. Rajesh Kadyan who was following it upon behalf of ICICI bank.
Now I am getting every month a mail as regards payment due date and amount.

Is ICICI bank a fraud that they donot issue a NOC against F&F settlement and again will reopen the file for claiming the amount once it again becomes substanial.

Regards


Harpreet Saini
[protected]

HI I AM ICICI BANK CUSTOMER AND HAD REALLY A BAD EXPERIENCE WITH MY PASSWORD GENERATION ON YOUR IVR . EVERY TIME I WAS CONNECTED AND TRIED TO RESET MY PASSWORD ON YOUR IVR THAT STUPID MACHINE THING DISCONNECTED BY SAYING YOU HAVE EXCEEDED UR PERMITTED LIMITS.......I TRIED FOR HALF AND HOUR AND FINALLY WHEN I WASTED MY 30RUPEES ON MY CELLFONE TRYING UR NO THEN AT AROUND 10.55PM I WAS CONNECTED TO UR REPRENTATIVE SO THAT IF I AM NOT ABLE TO RESET MY PASSWORD THAN I SHOULD BETTER GET THAT ON MAIL THROUGH COURIER OR BY ORDINARY MAIL WHAT EVER....STUPID THING CAN ALSO BE SEND ON SOMEONES EMAIL AS INCOME TAX DEPARTMENT DO........BUT INSTEAD OF GIVING ME A HELP I WAS TOLD THAT I WOULD HAVE TO 100 RUPEE AS CHARGE....

IF YOU HAVE STUPID IVR SYSTEM THEN WHY SHUD I PAY FOR UR STUPIDITY.......
MY NAME IS = sukhjit singh manhas
my card no is [protected]

SIR,
ITS AN REQUEST THAT THE BEHAVIOUR OF THE ICICI STAFF MEMBERS ARE NOT GOOD.THOUGH THERE IS ONE BANK SO THEY ARE MISS BEHAVING WITH THE CONSUMERS IN THE BANKING SECTOR SO PLS SIR ITS AN REQUEST TO TAKE SERIOUS ACTION AGAINST THE FOLLOWING STAFF MEMBERS.. BANK NAME THE BANK OF RAJASTHAN LTD CODE 0750 BRANCH SINGHANA ,. HEAD OFFICE BIKANER (RAJASTHAN))

ANKIT CHOUDHARY
A/C HOLDER SINCE 1989

SINGHANA [protected]

Hello Sir/Mam,
I am Kapil Madhav Bijamwar.My father Madhav Vishwanath Bijamwar wanted to transfer a sum of rupees 2,00,000 to my account[protected] from SBI using NEFT to ICICI Bank.But the amount has been transferred to the wrong account[protected].

The correct account number was[protected] with name Kapil Madhav Bijamwar.
The UTR number is SBINH[protected].

I have requested the bank to kindly revert the transaction but nothing has happened till now.

Fake notes given by the ICICI Bank over the counter for cash debit. The branch manager unwilling to accept the fact.Expecting customer to prove that the note was taken from ICICI bank instead of her proving that the note wasn't given by ICICI bank. The talk hours on end about their notes processing system but are not able to sympathize from the customer end. They dont want to provide a procedure to redeem the fake note.They harass customers.