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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 1031

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S
sahanabose
from Bengaluru, Karnataka
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited twice

Address:Bangalore, Karnataka

Hello,

Am writing to you to bring it to your notice that my ICICI account was debited twice at a vendor store (Sunaina Opticals , Malleshwaram) for an amount of 5400 instead of 2700. Swiped by debit card for an amount of 2700, however my account shows 2 transactions of 2700. Vendor confirms that they have received the amount only once.

Hence I raised a complaint with ICICI Charge Back Team 6 days ago and faxed...
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ashishkaul1979
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by ICICI Credit Card Team

Address:Delhi

Dear Sir/Mam

This is for your information and necessary action that my wife was holding a card 4443 XXXX XXXX 2008 of ICICI Bank which was earlier taken over by Centurian Bank, from the past 10 month no body was contacting us for the payments , all of sudden i received a call from [protected] Mr. Ankit / Mr. Vishal to settle down the card, i was not aware of that card that time as we have settled all the credit Card as well...
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Dilip Solanki
from Colachel, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEQUE NOT DEPOSITED BY BANK AND PUT ME IN CIBIL.

Address:Bangalore, Karnataka

Dear Sir,

we have taken housing loan from icici bank ,bangalore vide application no
LBBNG [protected] DT 26.12.2007,and issue 36 cheque of EMI,in the above
cheque the first EMI cheque has not be presented by bank,And they had put me in CIBIL as defaulter.
Now they had send a letter that we had lost the cheque,i just want to asked the banker that how they can put me in CIBIL keeping cheque with them...
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leena3895
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Refund

Address:South Delhi, Delhi

I have received the following confirmation mail from Goibibo for which I have contacted ICICI Bank but they say that they are helpless as they have not received any refund from Goibibo.

After contacting Goibibo they also repeat the same thing that they cant help as they have processed the refund to ICICI Bank.

I really dont know whom to contact now for the refund.

Please help

From:...
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vimal_dhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abuse Talking on phone on Daily basis to me and to all my contacts

Address:New Delhi, Delhi

Abuse Talking on phone on Daily basis to me and to all my contacts

Hi I am a credit card holder of an ICICI bank from several years & also I have maintained our record in a very good manner but one time I was late to deposit the amount due to some reason,then I got a call from ICICI Credit Card Deptt. to submitt minimum ammount so that I can re-use the card, I did it by giving cash to their agents but that ammount was never...
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dr_sudhirmehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE AND ERROR FULL INTERNET TRANSACTION SYSTEM

Address:Navsari, Gujarat

I was trying to book my GSRTC ticket (Rs.264.00) on 16 January, 2011 through ICICI internet banking. The transaction was approved and amount has been deducted from account but ticket was not booked. Hence, immediately I called in customer care ICICI, one fellow told me to wait for 48 hrs, I waited but no progress. Further I called to customer care, another fellow told me wail for 5 days, I waited aging but still there was no any progress....
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R
RAJANI1405
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDIT CARD ISSUES

Address:Mumbai Suburban, Maharashtra

DEAR SIR/MADAM,

I RAJANI KANTA JENA HAVING ICICI BANK CREDIT CARD NUMBER- [protected]. I HAD ONE OUTSTANDING OF INR 11,000.00 THOUSANDS SINCE MAY,2009. WHICH I AM READY TO PAY THE SAME. SINCE THAT TIME I KEEP ON CALLING THE COUSTOMER CARE NUMBER FOR THE SETTLEMENT OF THE OUSTANDING AMOUNT WITHOUT CHARGING THE INTEREST & LATE PAYMENT FEES. I AM READY TO PAY THE AMOUNT WHICH I HAVE TAKEN BUT NOT READY TO PAY THE INTEREST...
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devjyatibiswas
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT & OVERCHARGING AGAINST HOME LOAN ACCOUNT

Address:North 24 Parganas, West Bengal

I am suffering after taking ICICI Bank's Home Loan. At the time of processing the home loan request they behaved very nicely and extended personalized quick service to get me in trap. After becoming a loan customer of ICICI bank they forgot about customer service.
I had taken a home loan of Rs. 1338000.00 from ICICI Bank Home Finance Pvt Ltd. at Kolkata in 2002. I have been paying EMIs as per their advice through my other bank...
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anwarshah17
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment

Address:Maharashtra

This is with the reference to my ICICI credit card no [protected] Visa.

I have not used this card since late 2003. Also I have not received the bill however person reached me from ICICI bank and said I have outstanding on. I paid immd with cash bearing receipt number 1993191 dated 03.12.2004

After 4 year I got call again saying that I have outstanding on same card – I gave the reference of payment...
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sudhakarant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPAYMENT - 350% OF LOAN

Address:Krishnagiri, Tamil Nadu

I took a Housing Loan from ICICI, Hosur (Tamil Nadu) in the year 2002. Later on, on March 24, 2006, I took a Top Up Loan of Rs.1,20,000/- (LBHSR [protected]) @ 9.50% with an EMI of Rs.1254/- repayable in 180 installments. Since then, EMIs are regularly paid through auto debit. Occasionally, there was slight increase in EMI amount due to hike in interest rates. Up to this point, it was a normal hike here and there which I was comfortable....
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muthukrish25
from Thrissur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal claim for undelivered Credit card

Address:Tamil Nadu

I have applied for credit card, but the card is yet to be delivered by the ICICI Bank.
After three years, the bank is claiming that bank that outstanding dues of Rs.10907.49.
same amount has been deducted from my SB account.The ICICI bank authority replied as follows:

Dear Customer,

We thank you for your co- operation.


We confirm you that, credit cards were not delivered...
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S
samarg
from Lucknow, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank not converting home loan method as per RBI circular

Address:South Delhi, Delhi

I took home loan from ICICI bank Nov 2009 at interest rate of 9.25%. During this period ICICI increased the interest rate for new customers to 10% but for me it was increased to 11%.

I came to know that due to similar consumer complaints ICICI had asked banks to come out with new base rate system and allow exisitng consumers to shift to new system at no charge.

I wrote to ICICI bank customer care. They called...
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R
rakesh1433
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour & service

Address:Nabarangpur, Odisha

This is my 3rd complain against icici bank umerkote. recently 1Days(Monday ) ago iam going to umerkote icici bank for depositing money .but mr.parida told me that there is no network in the bank but outside the bank i am hearing that network is there but employees of the bank told me false report when again i am going to bank and ask parida sir he use bad language withme pls take action against employees of the bank thank u...
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R
rganta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance

I have a policy with a premium of 3Lakhs per year and it was paid for 3 years and in paid up status.
Then an ICICI advisor and one ICICI employee came to see me and convinced me to shift all that money into another policy saying I will get better returns and its only a one time payment of 10L and it will be in paid up status. Now I am getting letters that I need to pay 10L premium otherwise it will lapse and I get only 25% of my original...
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T
tarunqwestsingh
from Dehra Dun, Uttarakhand
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customer services

Address:Assam

dear sir/madam
1. i am having an joint account with icici jorhat a/c no.04730150XXXX.
2. i invested in mutual funds through cheque payment in hdfc top 200 and icici discovery for 35 000 and 20 000 respectively. And also SIP in my wife's name for the same fund for 1000 rs a peice
3. at the out set mr kishore who was handling the privelege banking was not sure about how to complete the forms for the funds and SIP....
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raj17579
from Mumbai, Maharashtra
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Mbl Prepaid Recharge not credited

Address:Nashik, Maharashtra

Dear Sir,
On 03/03/2011 i have successfully completed the recharge procedure thr ICICI net-banking for a recharge of Rs. 50/- for my mobile no. [protected]. The amount is debited against my cedit card, but i have not received the talktime till now. Here are the details on ICICI website related to my transaction with them..

Mobile No: [protected]
Payment ID:[protected]
Amount: Rs. 50/-
Payment date:...
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Address:Hyderabad, Andhra Pradesh

Label/Receipt Number: RE[protected]U S
Class: First-Class Mail International
Service(s): Registered Mail™
Status: International Dispatch

Your item left the United States from ISC NEW YORK NY(USPS) at 10:26 am on February 21, 2011. Information, if available, is updated periodically throughout the day. Please check again later.


Detailed Results:

International...
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S.Ganesh Ram
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adjustment of interest are not done

Address:Coimbatore, Tamil Nadu

I had taken a home loan from ICICI bank during the year 2004.The total loan amount was Rs 6,87,000. By the time the interest of the loan was 7.5% on floating basis. By that time my EMi amount was around Rs 6500 for a tenure of 20 years.
During the course of time the loan FRR interest rate started raising gradually and it went upto 13.5% during 2007.Whan ever there was an increase in the rate of interest I used to receive a communication...
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A
avishagupta
from New Delhi, Delhi
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Non-Receival of Transaction Password

Address:Bhiwani, Haryana

Hi,
I applied for a new transaction password but have not received my transaction password till the date.But according to mail that I recieved by ICICI I should have received it 15 days back.
Please help me in this regard....
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N
Narehimi
from Noida, Uttar Pradesh
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Unauthorized Transaction from Account

Address:Gurgaon, Haryana

In Last July, 5 continuous transaction of 1000/- rs. were made from my ICICI Bank as per ATM Slip. When I tried to investige, this was found that these were committed through netbanking. Now ICICI is asking to go for police and register FIR but police is not registering the case instead they are saying this case doesn't belong to our location.

As of now neither ICICI bank nor Police are ready to assist me. Even today I...
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