ICICI Bank Complaints & Reviews

Sir the interest rate charged for my home loan account no. LBKAN[protected] is 12.75% though it is a floating rate of interest and the interest rate changes automatically. But now the interest rate is 8.75% then also the company is charging more. please do the needful.

Thankyou.

(SUDHA SINGH)

Sir the rate of which by icici bank is 12.75% but the actual rate of interest is only 8.75%. After doing repeated complaint nobody is listening in this matter. Please do the needful. My Home loan account no. is LBKAN[protected].
Thankyou

(SUDHA SINGH)

I am continuously fighting with ICICI on Processing Fee which they levied withou any prior notice & also they are charging me interest on total Loan amount instead of Loan which is actually issued to me.

My Loan account# is LPHYD[protected]. They charged me processing fee of 11,000 & also charging interest on total issued amount 500000 instead of 488000.
I made several complaints to Bank thorugh emails but THEY THREATEN THAT "AS YOU HAVE SINGED THE AGREEMENT, WE WOULD WRITE ANYTHING ON IT" and claim from you. I even explained this to BO but no one is ready to help.

WHY RBI IS SELECT WHEN ICICI IS TORTURING PEOPLE LIKE THIS. WHO IS GOING TO STOP THIS BANK FROM THIS ILLEGAL MALPRACTICES & CHEATING TO ITS CUSTOMERS.

I am really down & helpless as if I worry that These people BLACKMAILING customers on CIBIL report & levying hefty illegal charges without any notice.

I have a savings account numbered[protected] in ICICI bank Bhowanipore branch. The account was opened as a zero balance account in 2003. However on 11.11.2010 a sum of 827 was deducted towards privelege QA. Kindly look into the matter and clarify why was the sum deducted if the account is a zero balance account.
Regards
shahid

I have complaint; I have taken ICICI life stage pension plan in March 2008. I have got a call from ICICI saying that the all the benefits on the unit linked plan are going to be cancelled they also told me that withdraw this amount which will take around 45-60 working day. But if I want to withdraw then I will have to show investment of around 30K which I really don’t want to do. I asked the person on the line if I don’t want to invest anything and want to withdraw the amount then he said you will face heavy deduction but refused to tell how much percentage will be deducted. I asked him many times he did not tell me. Please help me with this.

The thing is I don’t want to discontinue this plan as of now as its yet to complete 3 years.

I was invested Rs 10000/- in Plan-Assurred life on 13/10/2009 but not yet received policy bond when I enquired about the plocy bond they stated that they sent through curier and my house was locked which is wrong, after lapse of a year they remine me on 16/11/2010 for deposit of premium which is objectionable and may be a fake agency ?

Dear Sir,
I had submitted as 04/05/2010 Indemnity bonds for issue of duplicate Interest warrant of ICICI Bank bond vide Bond holder No 7122515 Interest warrant No 136529 at[protected] Rs. 13645/- I have already sent reminder & telephonic discussion and come to know that the caption cheque have been dispatch to me on[protected]. I have not received the same so far. I have already replayed 3 times but niter cheque nor any reply has received so far. You are request to expedite the matter otherwise i have to lodge complaint to higher
authority.

Ram Kumar Yadav

I FINANCED MY CAR THROUGH ICICI BANK IN NOVEMBER 2004 FOR 2 YRS. MY FINANCE IS OVER ON NOV 2006.BUT TILL DATE I DONT RECIEVE NOC FROM BANK .PLS ARRANGE NOC FROM BANK.

LOAN A/C NO;LABWA[protected]

I SUBMIT ALL DOCUMENTS RELATED TO ABOVESAID LOAN A/C AT YOUR ICICI BANK BRANCH IN ROHTAK IN THE PRESENCE OF MR RAVINDER NEGI & I MET HIM SO MANY TIMES BUT EVERYTIME HE PROMISES TO TAKE ACTION BUT DONT DO ANYTHING. PLS DO THE NEEDFUL AT THE EARLIEST

CAR NO HR16D-0845

REGARDS
RAMAN AGGARWAL
[protected]

On 06th October I received a call from a gentleman claiming that he was calling from ICICI bank and he was calling
to extend my credit limit and as part of this procedure he wanted me to handover my existing credit card to the
local representative which would be then exchanged for a new one.

The ICICI bank representative came to my office on 06th Oct at 1300 and collected this card from me;
I gave it to him after cutting it into 4 pieces and also handed over a photograph and a copy of my personal ID (passport)
He had a valid ID card (name not known)

On Sunday aftenoon I got an SMS alert saying that the card which was given on 06th October was swipped for
82XXX/-. This was a fraudalent transaction and I immediately called up 28307777 and spoke to the ladies mentioned
above. They have assured me that necessary actions would be taken after investigation.

I also received a temporary credit of the same amount while the matter was being investigated, On 1st November the
bank has debited back the amount and has claimed that the matter has been ruled in the favour of the bank , however
this was without informing me and no such documentation was provided proving how the case has closed.

I would appreciate if you could kindly investigate the above matter and help me resolve the issue at the earliest

In a cleare violation of the concerned guidelines ICICIDIRECT does not accept driving license as a valid proff of address /identity.No response is received for complaints lodged with their consumer cell,headquality service and COO which is the standard procedure given by them for grievance redressal.

Sanjay Rahul

To,
Manager of Consumer court,
Bangalore

My A/c No.[protected] with ICICI Bank has make FRAUD amount Rs.58,000.00 on dt.11.11.10 by unkown person Mr.Rohit Sharma having ICICI bank account in Delhi.

He tapped my a/c no. user ID and pass ward thru Mobil banking and I hope it is help of ICICI bank.

After deducted my money from my A/c imidt call to ICICI bank call center to give FIR and ICICI bank call center person had track the Fraud person and told me name and amount also laying, He confirmed imidt will Frezze his A/c and will catch him & take necessery action. Pls. visit any nearest ICICI bank Branch on 12.11.10 with FIR No. FR[protected], Manager will help.

But when I vist on 12.11.10 nearest branch of ICICI bank, Branch manager told me Mr. Rohit sharma (Fraud) Money has already taken from his A/c.and only left out amount is his A/c is Rs.20,000.00

I fight with bank Manager, when yesterday FRAUD a/c had Frezze then how can he take the money after leaving with Rs.20,000.00

This all are Frauds by helping of ICICI bank, even both the A/c is ICICI bank they are not helping how to recover the money.

Fraud person Mr.Rohit Sharma adress is in Delhi and in that adress no body is their and ICICI bank has opend an account without any veryfication.

So my hembel request I am a very poor person and salary holder pls. help me how to recover my money from Fraud person his A/c in ICICI bank. Now bank is not helping simply making round hear and their.

Now I don't have any support other then RBI, Pls. help me to recover my hard work salary amount Rs.58,000.00

Thanking You,

Yours faithfully
Pradyumna Kumar Pati
ICICI A/c No.[protected]
Fraud Complain No. ICICI Bank:- FR[protected]

Sir/Madam,

I am Ahmed Abbas Naeimabadi. Holding a saving account of ICICI bank in at Erandwane Branch, Dist-Pune (Maharashtra). I lost Rs. 70000/- from my account on 12-Nov-2010 at 12.55 PM. Now I would like to tell you how I lost my amount without my knowledge. Before that I have received a call from a person who introduced me as ICICI banks customer care executive, his mobile number is [protected] at around 12.50 PM on 12-Nov-2010. He told me that, we are updating & integrating new system for internet as well as mobile banking and for that we need URN number which they will send SMS soon. After this discussion I had received SMS from TM-ICICIBNK with URN number at 12.53 PM on 12-Nov-2010. After receiving SMS again received call from same number as mentioned above at around 12.54 PM to know that URN number. And at 12.55 PM I have got one more SMS that “Rs. 70000/- (Seventy Thousand Rupees) drown from my account”. My account money i.e, Rs. 70000/- have transferred to that unknown persons account by himself. Bank address from where the that unknown person drawn the amount & his Transaction ID is
Bill*[protected]*ICICI*NS.



Now please verify the above given information and kindly take an immediate action. I shell be very thankful for that.

with Respected,
Ahmed Naeimabadi
[protected]

ICICI calles on my hone phone number for some kind of Lone Amt. I'm not related to ICICI in any possible way. I dont have any loan, bank A/c or any thing with ICICI. After informing or answering phone calls and even after providing all information they are still doing this. They are now stared using foul language with my mother, sister and wife. But when I talk on the phone they simply disconnect the call. Dont know what to do. They done give the reason or intention of the call. Called ICICI customer care number and info about the same. Sent email to Sr. Manager Bangalore (as info by CS Team Leader), I still reciv this types of calls. From ICIC web site; Complaint email link is not working and their Complaint phone number i.e.[protected] which connects to some voice mail which says "Do not call on this number as this is not ICICI number. And we are monitoring your call".
Pls. help,
Reg.
Jayesh M. Narvekar
[protected]

Hi ICICIDIRECT ,

This is to inform you that I am customer with your broking firm from the past 6 years. I would like to mention that I am highly unsatisfied with you service. Inspite of paying a high brokerage or almost 1% for buying and selling in equities, the service that you provide is shameful, shabby and very absurd

I want to tell you that I have lost a lot of money because of the call delay at your call center 28307777 today and would like to remind you that this is not the first time. Before this I had lost money in F&O because of your server/database problem.

Bear in mind that you need to take responsibility for all such cases and you cannot go scott-free. You need to provide better facilities if you want to remain in the broking industry. I have made up my mind to discontinue your horrible and worst service

Thanks for all the trouble

I am Appalled by the issue with ICICI BANK web site for requesting Demand Draft.

I have sent a similar complaint using my Internet banking site and there is no reply from account manager.

It’s not that I have not used this feature (Demand Draft Request Form) before from ICICI BANK’s web site. But this time I am having same issue for almost 15 days with more than 20 attempts from almost 3 different computers and browsers.After entering all the information on this page with password and debit card information and submitting, it shows a blank page without any message.

Not believe a professional bank like ICICI could have issues like on their antique web site.

ICICI Safety Bond MONY MULTIPLLIER BOND - 1098 - MMB- TWO
Bondholder No. 4519-026
Certificate No.1204
Distinctive No[protected]


Payment in respect of this Bond, which was issued in 01.12.1998 and matures on 01.07.2009 is yet to be received by me. Please advise the position and remit the proceeds on my following address:

V.D.Mahajan (Ph.No. 25064238 , Mo. No. [protected] )br...

I have an account with union bank of India. And while withdrawing money from I have an account with union bank of India. And while withdrawing money from ICIC ATm ,Nariman point branch , the power of only ATM in the bank premises got down, due to some failure of bank electronic equipment.As , my ATM card and Money stucked into the ATm. And the bank officials are saying, they will destroy my ATM which is o[censored]NION bank of india, warje-malvadi branch, Pune-411052.
This is not my fault, thats all bak fault and even I had waited over their for an hour, the light come backs, but they refuses to give my ATM card back, as they said they will only destroy my card. Now as a customer its not my fault, but I have to pay extra charges for my new card, even I don't know when exactly they will refund my money Rs 2200.This is major issues with these banks,where they only say 'HUM HAI NA " to disturb the customer ..
--

ICICI Bank has been in focus in recent years because of alleged harassment of customers by its recovery agents. Listed below are some of the related news links:

ICICI Bank was fined 55 lakh for hiring goons (known coloquially as "goondas") to recover a loan. Recovery agents had ,allegedly, forcibly dragged out a youth (who was not even the borrower) from the car, beaten him up with iron rods and left him bleeding as they drove away with the vehicle. "We hold ICICI Bank guilty of the grossest kind of deficiency in service and unfair trade practice for breach of terms of contract of hire-purchase/loan agreement by seizing the vehicle illegally,""No civilised society governed by the rule of law can brook such kind of conduct" said Justice Kaleem, who was born in Laddhawala, Muzaffarnagar is the president of the consumer commission.

Four ICICI loan employees arrested on theft charges in Punjab

ICICI Bank told to pay 1 lakh as compensation for using unlawful recovery methods.

RBI warns ICICI Bank for coercive methods to recover loans[23]

ICICI Bank drives customer to suicide - Four men including an employee of ICICI Bank booked under sections 452, 306, 506 (II) and 34 of IPC for abetting suicide.[24]

According to the suicide note they advised him, "If you cannot repay the bank loan, sell off your wife, your kids, yourself, sell everything at your home. Even then if you cannot not pay back the due amount, then it's better if you commit suicide."[25]

India biggest private bank has compensated the life by money [26]

ICICI Bank on huge car recovery scam in Goa - ICICI Bank invest in car-jackers to recover loans in Goa. A half an hour investigative report on CNN-IBN's 30 Minutes. The under cover report was executed by CNN-IBN's Special Investigations Team from Mumbai, led by Ruksh Chatterji [27]

Family of Y. Yadaiah alleged that he was beaten to death by ICICI Bank’s recovery agents, for failing to pay the dues. Four persons were arrested in this case.[28]

A father while talking to Times of India, alleged that "ICICI Bank recovery agents visited his house and threatened his family. And his son Nikhil consumed poison because of the tension". Oppressed by ICICI Bank's loan recovery agents, Shakuntala Joshi (38), committed suicide by hanging. The suicide note stated that she was upset with the ill-treatment meted out by ICICI Bank's recovery agents and had thus decided to end her life.

In another case of a suicide it is alleged that ‘goondas’ sent by ICICI Bank abused Himanshu and his wife in front of the entire residential colony before taking away his vehicle. Feeling frustrated and insulted, he reportedly committed suicide.

C.L.N Murthy, a scientist with the Hyderabad-based Indian Institute of Chemical Technology, was allegedly tortured by recovery agents of ICICI Bank after he defaulted on his loan.“They humiliated me no end. They ripped my shirt, shaved my moustache, cut my hair and gave electric shocks on my chest and even spat on my face" adds Murthy.

A dozen recovery agents of ICICI Bank, riding on bikes, allegedly forced a prominent lawyer, Someshwari Prasad, to stop his car. They held Prasad at gunpoint and also slapped him to force him. A manager of the ICICI Bank branch, Rakesh Mehta, along with four other employees were arrested.

In a landmark case, Allahabad High Court had ordered registration of an FIR against ICICI Bank's branch manager, President, Chairman and Managing Director on a complaint of 75-year-old widow Prakash Kaur. She had complained that “goondas” were sent by the bank to harass her and forcibly took away her truck.

When the Supreme Court wanted to know about the procedure adopted by the Bank, ICICI Bank counsel said notice would be sent to a defaulter asking him either to pay the instalments or hand over the vehicle purchased on loan, failing which the agents would be asked to seize it. When the Bench pointed out that recovery or seizure could be done only legally, ICICI Bank counsel said, "If we have to go through the legal process it would be difficult to recover the instalments as there are millions of defaulters".

Taking strong exception to ICICI Bank's use of 'goondas' against a defaulter, the president of Consumer Disputes Redressal Forum said, "The fact leaves us aghast at the manner of functioning and goondaism in which the bank is involved for a petty amount of 1,889... such attitude is deplorable and sends chills down the spine....The bank had the option to recover dues through legal means. They have no legal right to snatch the vehicle in such a manner which amounts to robbery,". In this case recovery agents pointed a pistol at a defaulter when he tried to resist. ICICI bank argued that they had taken peaceful possession of the vehicle "after due intimation to the complainant as he was irregular in remitting the monthly instalments". But the court found out that the records proved otherwise.

Two senior ICICI Bank officials were booked for abducting one Vikas Porwal from his house and keeping him hostage in the Bank's premises.

The credit card division of the ICICI Bank allegedly threatened a senior citizen in Chandigarh with a fictitious arrest warrant on account of a default that never was.
A Consumer Commission has asked ICICI Bank MD K V Kamath to appear before it in respect a complaint. A borrower on protesting against the forceful dispossession of his car, as seen in the post-incident photographs, was roughed up and sustained injuries.

An 18-year-old boy was allegedly kidnapped and detained at the Pune branch of ICICI Bank.

There have been several other minor legal cases accusing harassment by ICICI Bank [41][42][43][44][45]
A consumer court imposed a joint penalty of 25 lakh on ICICI Bank and American Express Bank for making unsolicited calls.

SOURCE WIKIPEDIA

DEAR ICICI BANK CUSTOMERS CONSIDER ABOUT THIS SERIOUSLY DO YOU STILL WANT TO CONTINUE WITH ICICI BANK. BE CAREFUL AND TAKECARE.

Respected Sir,
I have a salary account in ICICI Bank, Rajaji Nagar Branch (Bangalore) since last Feb 2010 With Account Number is:[protected]. On last week I used a cheque to withdraw Rs.3000 from ICICI Bank's Tezpur Branch (Assam). After debiting my account ICICI bank has charged Rs.165 for cash service charges from my account.
After talking to customer care executive he confirmed that the amount has debited for Cash Handling charges. But my question is How ICICIbank can debit service charge from a SALARY account?
Kindly help me to get proper reason for the same from ICICI Bank.
Thanking you.

Piku Adhikari
Bangalore.
Mob: [protected]

Credit Card - [protected] (Biswajit Nayak).

This is Biswajit bearing the above Credit Card, Surely regret to inform/declare/submit that, all dues has been settled in accordance to ICICI Claim/Demand Letter Ref. Del/30d/CY28 on dated[protected] amounting to Rs.53,000/- (Fifty Three Thousand Only),

In spite of repeated request/complained on this above subject, i am yet to receive no claim/dues certificate from the ICICI Bank & cumultaive to my frustration they have uploaded this information in CIBIL, damaging my hard earned credential.

Can some one suggest/advise process to initiate legal/regulatory action may save thousand/millions of victim of this nature.

Thanking You.
Biswajit.
[protected]