ICICI Bank Complaints & Reviews

This is to Inform every NRI ,that theres no response to from the Admin team ,My Account has be not active for some time now possibly due to KYC reasons , But now as advised to me by ICICI Branch here in UAE to update my KYC.My first mail was sent to them on -
[protected]@icicidirect.com,[protected]@icicibank.com,[protected]@icicibank.com, [protected]@icicidirect.com.
After so much follow up Dubai office assited me to submit the application form that was done on 2nd of Sept 2010.But since that day there has been been no reply from ICICI Direct team for updation of my Application .Infact i got 2-3 reponses on my Mail from ms Neha(1mail),Mr Acahrya(1 mail),Ms Jyothi(2 Mails) & after I reply back ,it seems that the mail goes in a Black hole & no body responds.Secondly I dont understand why NRI customers are asked to send mails on teh above Ids ,where we dont even know who is following it up.,rather an Individual ID for Individual Country atleast should be responsible so that we can follow up with that person .I suggest everybody not to use ICICI for share trading becoz of their pathetic response.
Kiran Amin
Dubai UAE

DEAR SIR/MADAM,

I HAVE CLEARED MY PAYMENT LONG WAY BACK (3 YEARS) & GOT NOC FROM ICICI BANK ALSO.
BUT TILL DATE MY NAME IS NOT REMOVED FROM "CBILL" DEFOULTER LIST.

COPY OF NOC ENCLOSED FOR YOUR READY REF.

REGARDS.

RAVINDRA RAI-[protected]

Hi Sir,

This is Chaitanya Lakshmi. I’ve raised a request regarding payment refund missing in statement.
I’ve paid 549/- 4times in the month of April. On 18th April(1-time) and on 19th April(3-times).
The amount paid on 18th April is not refunded even the transaction is failed. For that I’ve mailed and didn't receive any response.I've called customercare and asked for refund but they said that its paid to Reliance.Reliance people said that the transaction failed in evening at 5.09pm.

Will you please look in to the issue and do the needful..


Thanks & Regards
Chaitanya Lakshmi.Chunduri
[protected]

Since Last three months I have been depositing my Credit Card Cheque Staements on time through Cheques in The ICICI Bk Drop Box, Sector 35, Chd well in time. though Card No was being correctly mentioned though with One Last Digit short.I have been mentioning my Name with Address & Contact Numbers for the Bank's referyal. But sorry to say that Bank officials did not take the trouble to check either the antecedents of my cheque or my details mentioned on the Back of the Cheque. Rather helping me out they have levied unjustified Penalty and Interest charges. I foresee that I am not a valuable customer whom the bank doesnt value & require.I would humbly request the Bank officers to kindly delte me as your Credit Card Holder. RAJEEV KAKAR M-[protected], Chandigarh

Through ICICI prepaid mobile option Aircel mobile was charged for Rs 110/- through Euronet world wide India Pvt Ltd. West Quadrant II floor ILFS financial centre BKC Bandra 400051.
Payment id [protected] of 29Jul2010. ICICI says payment is successfully done. Still payment not received into mobile prepaid account.

I am a central govt employee working in delhi as an Assistant engineer.In the first month of year 2005 ICICI bank employee approched me in my office and offered me ICICI LOMBARD HEALTH POLICY which i accepted and paid the premium of Rs 19354/- for it. After few months later when i recieved policy bond No.(4034/FP/055720/00/000), there was a credit card ([protected]) along with it which i never demanded.In policy bond and also on credit card there was mistake in my name it was printed AMAR SING instead of AMAR SINGH.so, i contacted the ICICI bank and reagister my problem. After few days later without my consent and authority ICICI bank sent me another card ([protected]) bearing my name AMAR SINGH. both these cards are never ever used by me ,not even single time.I have not opend the enevolope of pin mailer either.After one year bank sent me a card statement and ask for service charge for maintaining the credit card.I ignored that statement because i have already conveyed my message telephonically for blocking my card as i never wanted it.after few weeks later a law firm hired by ICICI bank sent me legal notice for clearing my dues and their fees and warned me that failing which they will register a case against me, so i paid almost Rs.12000/- only because of ICICI bank's wrong and misleading policies.I thought this was the end of my problems but i was wrong.Last year in october 2009 i approched SBI for car loan.i was shocked when they refused my application because of my credit history .later when i present my case to them, they finally approved my loan. After that in november 2009 i contacted ICICI bank and enquire about my case , they responded by saying that they will rectify my account at their end in a month time. In the meantime i sent them many reminder mails regarding my problem.In August 2010 after almost eight months i asked for my CREDIT REPRT from CIBIL(CREDIT INFORMATION BUREAU INDIA LIMITED) it still shows overdue of Rs.13000 towards ICICI bank.It is shoking to see that bank is not only misleading but actually harrassing the common people.even after so many months no initiative is taken to clear my name that is even after remindeing several time.

we have invested in 8% GOVT OF INDIA BONDS on 18sep2002 and 26feb 2003 videBLA No.50870148 , Rs.48,000.00 under BLA No. ICIRB[protected], Rs.50,000 on the same period i invested Rs.2,00,000.00 under BLA No.[protected]without knowing the limit of 200000) total investment in 8% GOI Tax Relief Bonds (March 2002) is above Rs.2,00,000.00 i.e. invested of Rs.2,00,000.00 under BLA No.50870148 , Rs.48,000.00 under BLA No. ICIRB[protected], Rs.50,000 under BLA No. ICI[protected]. as per RBI i should not invest more than 200000 in one financial year. This amount was related to my father who got the money after his retirement ( photo copy of retirment letter already send to 31 infotech ltd
my complaint is this that after using my my money i have given only my principal amount. you should not accept the access amount and should return back . once you issued the certificate of the amount and mentioned the rate of intrest on the bond it it shows that you you accepted my amount and agree to pay the intrest on deposit please get my intrest of bondno. ICIRB[protected] and ,ICI[protected]
ARTI
KANCHAN

Customer Name in CIBIL Defaulter List in spite of having settled all dues.

Myself had applied for a home loan Balance Transfer recently.

I was shocked to hear from the Banks (Deutch Bank, Barclays Bank , HDFC Bank& CitiFinancial) that my name is listed in the Defaulter List of CIBIL.
I have paid and settled all our dues till date and have the settlement letters from the concerned Financial Institutions...

Hi,

I am an Infosys employee. My company announced that they are about to give employee benefit shares to all o[censored]s. Most o[censored]s choose ICICI bank to open our Demat acocunts , since the bank is located within our office premises itself.

But the bank was very careless and negligent in handling our applications. I submitted the application in proper form to the bank authorities two months in advance to the deadline. BUt i never heard from them for 2 months. whenever i call them they told me that the application is in processing in head office. after month long delay, they called me one day to inform that there is a spelling error in my name. I came ot know that the error was solely becuase of the bank employee who filled my form and not because of me. Moreover he wrote my name entirely worng and because of that my application got struck in the head office.

Then i countersigned the correction and re-sent it, with the promise from the authorities that they will help me get the account in time , so that i can get the shares from my company. But that didnt happen. I made repeated calls and emails to the ICICI staff members in Mysore branch and all that i got was a blank answer and today i dont have my demat account and i have lost the opportunity to get my right to the Infosys shares as an employee of infosys.

I am expect ICICI staff members to repond to my query. But they are totally neglecting my complaint and simply keeping me wait, thinking that i will move away from the issue, if i dont get any positive reply within a specific time frame. But i will not.

I am looking forward to take stern legal action on the bank till they answer my query and come forward to offer proper explanation with compensation for my loss and mental agony.

regards,
-Mani
Mysore

Hi ,
My wife is Struggling with the creditcard, for the past 2 years she is paying only minimum due . she requested ICICI bank to convert due in to installements, Bank is not ready to give any EMI option . If customer is ready to clear the balance. Why banks are not allowing customer to repay and not giving EMI option.. ICICI bank should consider the customers who are willing to pay by EMI's

Thanks
kishore
[protected]

Hi,

Sub: Request for pay money form merchant 'shop owner'.

Myself, R.Sreedhar rao,cont No: [protected]. holding an HDFC Bank Credit card, CC No: [protected], I did shopping for computers at M/s. Mind Port Technologies dated: 28/08/2010, sum of rupess 49,950/-, but merchant shop owner Mr. Hari say amount not resived from icici bank, need to pay bill amount, I am call to hdfcbank custmer care but he say amount should be realised to icicibank not need to pay merchant 'shop owner', but still Shop owner Mr. Hari cont.no:[protected] and Icici bank employee mr.Prasad Cont.no: [protected] should say to pay bill amount, I am sending attechments copy of Bill and credit card statement. There is not proper response from customer care department.

if i will not get any justuice in this, i will consult the customer-court for the same.

Thanks and Regards,
R.sreedhar Rao,
Cont.No: 91-[protected],
E-mail.[protected]@gmail.com.

Sir/Madam,

I would like to bring this to the notice of every one that how ICICI Bank harass the cuntomers for fault on the part of bank.

My son Mr Saurav Baunthiyal had purchased a bike Honda Karizma Regd NoKA-01EF-5722which had partiallybeen finnanced by the ICICI bank and the loan account number is LTBNG[protected]. The amount was requried to be refunded in 16 EMI. Out of 16 EMI, 5 EMI have been paid through on line transfer of money and remainning 11 EMI have been collected by ICICI bank representantive/agent deputed by the bank.

When my son went to the ICICI Bank Bommanehalli ,Bangalore for collection of NOC of the bike,ICICI bank refused to issue NOC stating that two EMI are outstanding against my son.

My son have paid all the EMI and he has produced all the ICICI bank receipts to the bank but the bank has refused to issue NOC on the pretext that amount of two EMI have not been deposited by the rep/agent.

Here I would like to mention that how the bank can accept the 9 receipts of the ICICI bank and how 2 receipts of ICICI bank can not be accepted.The rep/agent was deputed by the bank after due verification and confirming the reliability and the rep/agent was representing the bank by showing his ID issued by the bank and collecting the EMI from gthe customers.

If the rep/agent has not deposited the 2 EMI in the bank,it is the responsibility of the bank and not customer. Customer has paid the money to the rep/agent and presenting the receipts of ICICI bank but being harassed by the bank for last six months. Here I would like to mention here that ICICI bank is well known for such behavior with the customers.

May I hope for the justice and penalty to the bank for the harassment for last six months.

With regards.

Yours sincerely,

Satish Baunthiyal

I AM P.SUBRAMANIAN AND MY CREDIT CARD NUMBER IS [protected]. I HAVE PAID ALL MY DUES AND TILL DATE MY CARD ACCOUNT IS IN CREDIT BALANCE MORE THAN 4000/- RUPEES. THIS IS ALSO REFLECTED IN SEPTEMBER 11,2010 STATEMENT. BUT WHEN I USE MY CARD IN PETROL BUNK IT SHOWS 'THE CARD IS DECLAINED'. I REQUEST YOU TO ACTIVATE MY CARD IMMEDIATELY.

I was Purchased Deep Discount Bond of SCICI on 01/09/1996.As Per My Knowldge SCICI was Mrged in ICICI Bank.When i am talking with ICICI Bank.They said your Redemtion Amount is Transfered in Investor Protection Fund Account and Refused to Pay the Amount.And also Bank not help me

Pls help me and do the Nedfull for My Redemtion

Gopal Kr.Tiwary
[protected]

Please note ICICI Bank Ltd was despatched a cheque to me, to my below mentioned address on 26/04/2010 vide postal registration No. 597. The same is undelivered to me and it is not returned undeli vered to icicibank authorities by the postal authorities.

You are requested to verify the records.

My address:[to address on the cover}

JONNALGADDA PERAIAH S/O NAGESWARA RAO
BORUPALEM [POST]
THULLUR[MANDAL]
GUNTUR[DITRICT].

FROM address on the cover:

IRC Team
Investor Services - Bonds
3i Infotech Limited
International Infotech Park
Tower No. 5, 3rd floor
Railway Station Complex
Vashi
Navi Mumbai 400703
Contact No[protected]

Sir, Icici Bank has deducted illegal amount of Rs.1600/-approx.two times.This is totally illegal. RBI has not given any direction to banks for deduction of particllar amount as QAB charges.It is a MANMANI OF THE BANK. ICICI BANK is a hopeless bank and loosing reputation. Please help me to get my money back and oblige.My A/C No.is[protected].This is saving cum demat account. THANKS.

VINOD KHANNA

SAHYOG INDUSTRIES
12/B, Gurukul Industrial Estate,
FARIDABAD-121003, Haryana
Ph. No:[protected], 31
Fax No. :[protected]
E-mail: [protected]@sahyogindustries.co.in
Web: www.sahyogindustries.co.in

Cibil Customer Care
Deptt.


Reff: - Loan Account No. LVDEL [protected]

Dear Sir,

This is to inform you that we have taken vehicle on loan from ICICI Bank against Loan account no. LVDEL [protected] Dated 28.03.2008.for Rs. 5, 70,000.00
(Five Lace Seventy Thousand Only).

We have foreclosure the vehicle loan on 27.11.2009 against cash receipt
no.1266293 Amount of Rupees 3,20,000/-(Rupees Three Lakh twenty thousand only)dated 27.11.2009 & we had received the N.O.C, no.- CP/LF/NOCAF-05-191 dated 05/12/2009.

At present we have applied for another vehicle loan but my application is reject due to defaulter/disputed list of cibil.

So, we are requested you to kindly remove the name form cibil dispute list. We are enclosing our payment receipt & N.O.C. also.

Thanking You
Yours Faithfully

Sahyog Industries


Auth. Signatory
( Sh.R.C.Sharma)
[protected]

Dear Sir,
With regards it is to bring under the notice of this Forum readers that

yesterday I posted my complain regarding Extreme Harassment&Nuisance calls

From Icici Bank"the below given complain I posted here yesterday.
It is to bring under each & every one's notice notice that, I have been

continuously harassed by Mr.Kulkarni from ICICI Bank Credit card collections

department.He has been regularly harassing me for the Third Party Credit Card

collection.He has been calling on my residence no as well as on my Mobile

No:[protected] regularly.Mr.Vishnu Kumar the Head Service Quality Dept whom I

forwarded a mail for this Nuisance calling but he didn't do anything towards

my complain.I am getting nuisance calls from your collection dept for

Mr.Suhas Joshi on my mobile no.[protected] as well as on my land line also, on

08/09/2010, twice I got a call from [protected] at 16.41pm&on my land-line

also at 16.45pm.I don't understand that in-spite of making so many request

why do I get these nuisance calls on my no.The person Mr.Kulkarni who calls

me from his mobile No:[protected] he is using vulgar language with me as well

as with my family members.I asked him about his first name, from where he is

calling, which branch he is calling but he is not ready to provide me any

details.He will hung up the call.Today 13/9/10 at 16.58pmpm he called up on

my mobile I told him wrong no again he called at 5pm & asked my name, I said

I am Mr.Hebbar speaking, he disconnected the phone.He immediately called up

on my land line no which was picked up by my daughter, she called me & told

that some one is using very rubbish&uncivilized language&he is giving his

name Mr.Kulkarni so I again asked him all the details that from where exactly

he is calling&which branch of ICICI Bank, but he was not giving me any

details.I asked him that from where did he get this no?He said that this No

is given me by Mr.Suhas Joshi.So I told him that I am not that person for

whom he is looking for.I told him that I will report to the police then he

hung up the call.This has become almost daily nuisance.As I have mentioned so

many times to Mr.Vishnu Kumar"The Head Of The Icici Bank Quality Dept"but I

think he doesn't bother to take care.He has never given me assurance

regarding these Nuisance calls.
Just to inform here that neither I am having any account from ICICI Bank nor

having any credit card then why am I being harassed by ICICI Bank so

frequently?When ever I asked caller that,"from where did you get this no?They

always reply that Mr.Suhas Joshi gave this no.So I just want to ask a

question to ICICI Bank authority that did they ever confirm on this

particular No:[protected], before giving the credit card or loan that this

No;[protected] belongs to Mr.Suhas Joshi?No never simply they gave credit card

to that person Mr.Suhas Joshi without confirming any details.And now when

Mr.Joshi is defaulter they are calling on my No:[protected] which was never

belonged to Mr.Suhas Joshi.Now it's a height of my tolerance.So I request

here in this forum pl.look in to this matter & do need ful to my complain&see

to it that there should not be any more calls from Goons like Mr.Kulkarni.
Thanks,
With regards
Mr.Hebbar.
[protected]

Now today on 14/9/10 I got a message from Mr.Vishnu Kumar(Quality Head of

ICICI Bank)that I need to wait till 24/9/2010 for the solution of my

problem.But I am sure that nothing will happen because this kind of so many

mails I have received in past by Head of The Quality Dept,but again after

couple of months I start receiving those harassing&Nuisance calls.so can any

body suggest me what else I should do?
Below given message sent by ICICI Bank.(on 14/9/10)

RE: 'ICICICARE=[protected]' ICICI Bank?
Dear Mr. Hebbar,

We regret for the inconvenience caused to you.
Your complaint is being attended to. However, it is taking some more time to

resolve than assumed initially.
We assure you that your concern is a top priority for us and we will respond

to you with the details by September 24, 2010.
Sincerely,
Vishnu Kumar
Office of Head Service Quality
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally

privileged information. It should not be accessed by anyone who is not the

original intended recipient. If you have erroneously received this message,

please delete it immediately and notify the sender.You will appreciate that

e-mail transmission cannot be guaranteed to be secure or error-free as its

contents are susceptible to loss, damage, interception, destruction, etc.

Before opening any attachments please check them for viruses and defects.The

notice appended to the e-mails is not intended to prejudice the interests of

our customers in any manner or to evade responsibility for any act of done

with the endorsement of ICICI Bank.

I am very unhappy with the service of your credit card.I am using your credit card from the past 5 yrs.For the first time,i was unable to book my ticket.kindly look into this problem.please do something.

H S Thakur

Dear Sir,

Please be informed that my card no is [protected], my intention was not bad otherwise I would have default for rs 34000 because my credit limit was 34000 & I have not withdrawn money from my saving account because my saving account is link with demat account. My transaction amt was rs 998 on dt 2nd Jan,10. Prior to this date my credit limit get ZERO because of non usage of card.

Dues of this credit card has been recovered from my saving account. Bank has not given intimation of debiting my saving account nor any call for collection made from bank side.

Bank employee chaitesh patel is saying bank has full rights to do this kind of action. Bank has rights when to settle any issue.

Concern employees whosoever looking after my case has done nothing for recovery but when I have visited collection centre for settlement , I had given my saving account no to chaitesh patel because my saving account is attached with demat account & it is containing approximately 1.5 lakh of equity share.

I had given my saving account detail on 16th August,10 and my saving account has been debited for rs 9052 on 23rd August,10. Debited amount comprises of over limit charges & service tax for which I am not responsible. Because I was not using card approximately 1.5 years after that bank has made my credit limit to zero. One day when I have done shopping of rs 998 on dt 2nd January,10 that point of time my credit limit was zero. Hence bank has charged for that and after over period of time this amount reached up to 9052.

After debiting this amount from my saving account still bank showing outstanding amount in my credit card account that is approximately rs.890.

In this case what is the intention of bank ?

Because I have escalated this issue to ICICI BANK’s top vertical heads also on below mentioned link but no response received.

http://webcache.googleusercontent.com/search?q=cache:BvBRxPzT4QEJ:www.icicibank....⇄

So please look into this matter & provide me justice.

Thanks
Ratnadeep Gaur
[protected]