ICICI Bank Complaints & Reviews

I am a holder of ICICI Regular Income Bond 092007-RIB bearing certificate No. 3548. Interest warrant for the period 11-11-09 to 10-11-10 has been missing in transaction. A formal complaint has been lodged with 3i Infotech Limited, Maratha Mandir Annexe, Dr. A.R.Nair Road, Mumbai Central -400008 on 29-11-10 for taking remedial action to stop payment.

SHAILENDER KUMAR SUD

HI,

I have been using ICICI credit card from past 3 years and recently (May 2010), I called the ICICI cutomer care and made sure all the dues of my card has been paid and told the customer careperon to BLOCK my card until i ask to reactivate it . And they agrees to the same and there wa no transaction from there on .In the month of July when i wanted to cancel my card customer care executive told that there was due of 80 paise which i had paid through online and wanted to cancel my credit card . From there on ICICI started charging interest on my unused and blocked card that too for 80 Paise they charged Rs 900 per month a interest when i called and asked for a clarification they aid it will be rectified shortly. But it's been more than 3 months they have been charging Rs 900 month and now they say my card has been blocked and i need to pay min amount to reactivate the card and then they will look into the interest part. I till dont understand what kind of math they have applied to get Rs 900 a interest .


Can the concerned look into this and help me out.

Nalina
[protected]

REF : ICICI BANK NRI ACCOUNT NO. SB –[protected]

I MR.SHIDRAMAPPA D.PATEL HOLDER OF ABOVE ACCOUNT IN ICICI BANK NARIMAN POINT.

I WOULD LIKE TO BRING TO ALL PUBLIC NOTICE THAT MY ACCOUNT IS DEBITED BY BANK WITHOUT UNKNOWING FOR RS.154000/- AND THE BANK IS ARGUING ME FOR REFUND.

I HAVE ALREADY LODGED POLICE COMPLAINT BUT I AM IN NEED OF FUNDS AS ABOVE AMOUNT FOR KEPT FOR URGENCY WHAT SHOULD I DO AND HOW CAN I GET THESE ABOVE MAONEY .

I HAVE ALREADY SUBMITTED COMPLAINT BUT NOT RECE.REPLY

I REQUEST IF SOME ONE READING THIS COMMENTS SHOULD HELP ME TO FIGHT AGST US BANKS.

IT CAN BE HAPPEN WITH ANY BODY IT WILL BE U - TARGET OF ICICI BANK.

[protected][protected][protected][protected]------>
ICICI BANK - NARIMAN POINT BRANCH Complaints - FUNDS TRANSFERRED FROM MY ACCOUNT
View all ICICI BANK - NARIMAN POINT BRANCH complaints
ICICI BANK - NARIMAN POINT BRANCH

Location: CHEMBUR, MUMBAI- 400 074, Mumbai City, Maharashtra, India

Posted:[protected] by shidramappa patel Send email


FUNDS TRANSFERRED FROM MY ACCOUNT
FROM :
MR.SHIDRAMAPPA DHARMANNA PATEL,
BEHIND LAXMI PROVISION STORES,
PRABHUDA NAGAR, NEAR TATA COLONY,
AZIZ BAUG, CHEMBUR, MUMBAI-400 074
TEL: 25545543

DATED .04/12/2010
TO,
I.C.I.C.I BANK
FREE PRESS BLDG,
FREE PRESS JRN.ROAD,
NARIMAN POINT,
MUMBAI-400021

SUB: ILLEGAL TRANSACTION FROM MY ACCOUNT
REF : ICICI BANK NRI ACCOUNT NO. SB –[protected]

Dear Sir/ Madam,

Please refer to my letter dated 18/11/2010 in which I had cleared mentioned that -

ON 28/10/2010 THE PHONE CALL CAME FROM ICICI BANK – CALL CENTER IN MY HOME AND ON MY CELL REGARDING DEBIT OF RS.154000/- appprox FROM MY ACCOUNT.

HOW IT IS POSSIBLE , WITH OUT CONFIRMATION OF THE ACCOUNT HOLDER AND CONFIRMED WITH ICICI BANK PERSON ON 28/10/2010 THAT TRANSACTION NOT DONE BY ME AND ALSO REQUEST TO REVERSE THE SAME.

AND ON SAME DAY ICICI BANK REGISTERED COMPLAINT NO. SR[protected] DUE DATE GIVEN TO ME WAS 28/11/2010. ON CALL ON 29/11/2010 ICICI BANK TELLING US THAT THIS TRANSACTION IS GENUINE TRANSACTION.

HOW IT IS POSSIBLE , AS THE BANK IS CONFIRMING THE PARTY ON 28/10/2010 AS THE PAYMENT GONE TO SOME OTHER ELSE FROM MY ACCOUNT WITHOUT CONFIRMATION ON 27/10/2010 AS PER MY ACCOUNT STATEMENT.

AND FURHTER I AM ALSO GETTING REPLY FROM THE ICICI BANK THAT —–ïƒ

FROM :Sitansu Mishra
Office of Head Service Quality
ICICI BANK

Kindly note that ICICI Bank shall not be liable to you or any other
person for any loss whatsoever whether direct or indirect that you may
incur as a consequence of your response to the e-mail in question nor
shall be in a position to entertain any claims for compensation.

MY FUNDS HAVE TRANSFERRED TO SOME BODY ELSE INSPITE OF STOP INSTRUCTIONS GIVEN TO ICICI BANK ON 28/10/2010.

Inspite of several instructions my account is debited .

please help to get my funds back or take necessary action on the bank.

YOURS FAITHFULLY,
MR. SHIDRAMAPPA D.PATEL
MOB. [protected] / [protected]
RES.022 – 25545543
[protected]@gmail.com

Hello Sir,

I am using the ICICI Bank Debit card for the past two years and this was my salary account,currenlty now i'm not working for that company.So, i made some little transaction monthly for not wanted to close the account.Suddenly,Last week i am about to detect the amount from ATM.But Unfortunately i couldn't able to detect the amount and it says "CARD IS BLOCKED".I gave a call to Customer Care Department and they told my card is blocked.I cant understand why these people are doing such things without the knowledge of the acccount holders.
Please take some necessary actions againt this kind of activities..

Regards,
Azhar
[protected]

Hi,


15/12/2009 ATM DECLINE CHG/20-NOV-10/0281 DR INR 28.00


I have seen these two transactions due to ATM decline charges? I don’t know what these charges are and why bank deduct 28 Rs from my account even I have sufficient balance in account! I came to know that if you withdraw money from other bank ATM (other than ICICI ATM) and if that ATM doesn’t have enough money then it will charge on customer. So it is ethical to charge on customer? Is this reasonable charge by ICICI bank or is this under RBI rules.

Please verify at your end and provide me detail (With RBI notice) so I can put my case to consumer services.

account No: [protected]

mob:[protected]

I have taken home loan & wnt IT statement for the year[protected]

Name. Ravindra Jagannath Pitale
Home loan A/c no. LBAUR[protected]
Mobile No. [protected]

To
Consumer Court,


Sub : Online amount Rs.24,500/- fraud transfer any other account. It’s hacking on 08/12/2010.

Ref: ICICI bank saving a/c no:[protected].

Respected Sir,

I have Saving A/c in ICICI Bank since 2002. Know, In my a/c balance debited Rs. 24,500/- with out any information on 08/12/2010. This is online transaction happen. I was requested to ICICI Bank person based on that online account is blocked. The Details are

I got call from ICICI Mumbai [ Maha Lakshmi, Mobile no: [protected]] towards verification and sequrity purpose. Her instruction based I update as mail. Other wise online account will be block. I got information from her. Based on that, I was updated ICICI Bank ID, Password, transaction pass word, Credit Card No in online site on 07/12/2010.

After that next day (08/12/2010) my account balance amount is debited Rs. 24,500/- with out any information. Immediately, I request to banker my online bank account will be blocked. After that my credit card used online by fraud person Rs. 500/-, Rs.500/- & 500/- of total Rs. 1500/- recharges mobile take time. Please track it this information base of which number has recharges and merchant.

The totally I was loss of Amount Rs. 24,500/- + 1500/- = 26,000/. Kindly that fraud maker (Prasath Jeath Ray, Mumbai) take into custody and get my amount at earliest.

Then, I was received any other call from Mumbai ( Mayur- his land line no:[protected] on 08/12/2010. Again he requested my mobile banking password. I was afraid to him. Immediately he dropped his phone.

Immediately call received (from ICICI bank - Murli krishna – Transaction verification channi[protected]He has given Sr. No:[protected] towards new password applying in call center. I think is also fraud maker. Once please verify this data also.

Funds transfer to Mr. Prasanth Jith Ray. He is working in ICICI Bank Monitoring department at Mumbai. I gave the compliant ( NO: SR[protected], On 08/12/2010) to bank. Still, Why the ICICI Bank has not action?
Kindly please take into custody this fraud maker and arrange above amount at earliest.

Hope to positively, I am waiting your call sir.

Yours faith fully,

B.V.RAMBABU
H.NO.21-51, V.V.NAGAR, DILSUKH NAGAR, HYDERABAD- 500 060.
PH: [protected].

Hi All,



My name is Sujith E S. I have worked as a Executive in ICICI First source Cochin( Vodafone Customer Care) from 3rd February 2007 to 2nd March 2009. I had applied for my Provided Fund after 2 month when I resigned. But my PF is not yet credited. I had send mail regarding my PF complaint to your Help Desk. But I didn’t get any replay.


My PF no: is MH/46430/20592, Employee ID is 400588.


Can you please send me the status of my PF.



I hope you will give me a valuable feedback




Thanks & Regards
Sujith.E.S

Mob No: 0091 - [protected]
0091 - [protected]
Email ID : [protected]@live.in

is this bank have any contact with this dating clubs as i ma at a loss of 26000 actually but they didnt take any action its looking like they too are involved in that clubs by providing the accounts without knwing their status

Sir/Ma'am
Myself Md R Naseeruddin
account no :[protected]

I have 11500 Rs in my account and I'm not able to use it because its freeze. Kindly unfreeze my account I cant go to any branches Because i'm admited Hospital for leg fracture and ambulance chargeing me 2500 If I visit any icici bank branche . So I need to pay hospital bills
its my money please dont freeze it I need it very urgently . I will maintain QAB in future please do the needfull as soon as possible ..

Thanks
Naseer

Hi,
I received a call from [protected] Number from a lady regarding Loan Recovery. She introduced her as Inspector Rajni From Delhi Police and threatned me for Loan recovery from ICICI bank. After some time i received a call from a person named Advocate Goyal [protected] (later i investigate that was a fake name). He told me that you will go to jail as ICICI already lauched a complaint against me from delhi. I don't understand why these recovery agents think that public is fool. Please investigate, as you have both the numbers, so that these people dont take advantage of police and Advocate names. This will always spoil image of police, advocates and ICICI bank (the most foolish bank i ever seen)...

Sir/Madam
This is Purnima Sanyal holding 2 icici bank credit card from last 3 years. One is 82000 and 23000 credit limit. For 2 and half year i have paid near about 2L adn still they are saying that i have only paid interst not the actual amont.I have made lot of payment to this bank. But from last 8 months i am jobless as i got married and had to leave job from last 5 months. My inlaws not allowing me to do the job. Now ICICI bank is asking me to pay a lump sum amount of 75000 rs for each card at one shot as settlement otherwise they will send me legal notice or ask police to bring at my house to arrest me...
I am very much scared and afraid as i dont have that much amount and cant ask my inlaws or husband the same as it will almost break my relation...
Please help me in this case what should i do in this case...
I may forward you those number who is incrementally harrasing not only me but my all known family members, friends...
The number they are calling from [protected]


PLZ HELP ME...

regards
Purnima

I have a saving a/c in ICICI BANK Jaipur & Goa brabnch. I have transfered 20000/- cheque from my goa branch to jaipur branch on dated 5/12/2010 but this cheque was not clear till date. Bank management told me that your jaipur branch a/c not mantain minimum blance since 4 year so we deduct
300/- rupees per month. What is the rules without any information the bank hold the payment.

I've been using ICICI Direct for my online share trading since 2005. I am writing this to inform you all about the discrepancies in the ICICI direct website due to which I had several problems in the past. Also, I am very unhappy with the support personnel's response.

I would like to quote couple of my past experiences

1) Sometime back, when I tried to buy "Cals refineries" stock, ICICI direct website did not allow me stating that penny stock trade is disallowed. I had to call my Relationship Manager in Mumbai, who bought the stocks for me.
My friends who have trading accounts in Geojit and Indiabulls have never faced any such problem for buying the same stock. As an investor/trader, I need the freedom to decide which stocks to buy/sell.

2) On[protected] ,I tried to buy 'Core projects and Technologies' stock (which fell by 30% in an intra-day) in the cash market. ICICI direct rejected my buy order stating that I am not allowed to buy that stock at a price below 5% of the previous days close.
For your information, the stock is listed in derivatives and such stocks do not have any circuit breaker in the cash market. Again, I had to contact my relationship manager Abhishek Toshniwal in Mumbai, Since he was on leave on that day, I had to call him on his mobile to reach him. He directed me to lady called Bincy.she asked me my USER ID to put the buy order. But she too couldn't buy because of the same reason. So she told me that she needs to talk to the technical person to rectify this problem and would call me back. She called me after an hour without any solution and by that time, the stock moved to positive and I lost my trading opportunity.(I've faced similar problems while trading in other stocks also)
Again my friends who have accounts with Geojit and Indiabulls did not have this problem and could utilize this opportunity.

3) On[protected], "A2Z Maintenance & Engineering" IPO opened and when I tried to apply for this IPO at 9.15 AM, ICICI Direct website didnt update the IPO link and the company name was not shown in the IPO list. Again I called Abhishek and he told me that the website will be updated by 10AM. Waiting till 10AM by leaving my other urgent work is causing Inconvenience. Other broking websites updated their IPO link before time.

I've sent many mails to the concerned persons in ICICI Direct . But didnt get any reply or phone call regarding this. Seems like they are least bothered.
Their brokerage fees are high compared to other brokers and provide worst service.

I am highly disappointed with these types of issues and regret to inform that I am no longer keen on continuing with this account.

Those who have plans to open online trading account, PLEASE NEVER EVER open account with ICICI Direct.

Dear Sir

I, Sachin Kumar Arora, am holding above refered SB account with your ICICI bank Nehru Place branch, I wish to bring to your attention that on 17-Feb-2010 a fraudulent transaction for Rs.16036.50 has been made in said account. Upon enquiring with ICICI customer cell, they informed that the same is on account of some ICICI credit card payment.

I wish to inform you that i am not holding any credit card of ICICI bank and have not given mandate for debiting the account. In view of the above you are requested to reverse the above referred debit of Rs.16036.50 as soon as possible.


In this regard complaint was already lodged through ICICI bank portal 4-5 times,but No reply or resolution done so far.

You co-operation in the matter will be highly appreciated

Thanking you in anticipation

Sachin Kumar Arora
H.No: 1310
Jawahar Colony NIT, Faridabad-121005
Mobile: [protected]

Sir,
I Am open an a/c in nellore icici bank. I Am open a/c for home loan.Because I Am not use ATM since a/c open. So my ATM PIN experied. Hence I requet to give me new PIN number and also activeted my ATM services. My a/c no.[protected] and my card number is [protected]. So please solve my problem. Could you please send me my new PIN number through my email " shaik.[protected]@gmail.com"
Thanking you sir,

Yours faithfully,
Sk. Ahamad Shareef
[protected]

My name is Abhijit Lele and having salary account in Viman Nagar, Pune ICICI branch.

On 29 Nov 2010 I tried to pay my vodafone bill using ICICI bank netbanking.

However, after entering grid matrix values (such as A=10, B=11) on debit card, the error screen came.

Just after that I checked my account and it showed 435 Rs. got debited. But nothing showed up in MY VODAFONE portal and I didnt even get sms for bill pay.

So I tried 2nd time and this time payment of Rs. 435 was successful and I got vodafone confirmation.

However , now ICICI bank says that the failed transaction was not failed and Rs. 435 payment was forwarded to biller. But my vodafone account does not show anything.

Every time I complained , they say 6 days you wait. The customer care executive also told me that "SIR AAP ITNA ACHCHHA BALANCE RAKHTE HO AUR 435 Rs KIDHER LEKE BAITHE HO."

ICICI bank, if this is your customer care then you are most pathetic bank in India.

Please refund my Rs. 435 dear ICICI bank. Its hard earned money, not like you earn from your customers by cheating.

ICICI payment gateway was offline last month and that was confirmed by IRCTC customer care.

My transactions failed many times at that moment but ICICI bank never told that their payment gateway was OFFLINE. How mean ICICI .

I think its time to close the ICICI bank account. No customer is happy with you.

Sir,

I Kishan R. Jotwani, having salary account with ICICI Bank, Nagpur Branch. Account No.[protected]. My account has been blocked by the bank without any pre intimation, due to which i am unable to withdraw the money from my account through ATM card or cheque. Please help as I am in need of that money at the earliest.


Regards
Kishan R Jotwani
[protected]

TO,
RBI- MUMBAI

Dear Sir/Madam,

Please help me as the ICICI BANK IS NOT HELPING US I HAVE ALREADY REGISTERED A COMPLAINT IN CYBER CRIME AND ATLEAST I MONTH HAVE PASSED BUT I HAVE NOT RECD. ANY HELP OR EVEN A PHONE CALL.

THE BRIEF DETAILS OF MY CASE WITH ICICI BANK :----

ON 28/10/2010 THE PHONE CALL CAME FROM ICICI BANK - CALL CENTER IN MY HOME AND ON MY CELL REGARDING DEBIT OF RS.154000/- appprox FROM MY ACCOUNT.

HOW IT IS POSSIBLE , WITH OUT CONFIRMATION OF THE ACCOUNT HOLDER AND CONFIRMED WITH ICICI BANK PERSON ON 28/10/2010 THAT TRANSACTION NOT DONE BY ME AND ALSO REQUEST TO REVERSE THE SAME.

AND ON SAME DAY ICICI BANK REGISTERED COMPLAINT NO. SR[protected] DUE DATE GIVEN TO ME WAS 28/11/2010. ON CALL ON 29/11/2010 ICICI BANK TELLING US THAT THIS TRANSACTION IS GENUINE TRANSACTION.

HOW IT IS POSSIBLE , AS THE BANK IS CONFIRMING THE PARTY ON 28/10/2010 AS THE PAYMENT GONE TO SOME OTHER ELSE FROM MY ACCOUNT WITHOUT CONFIRMATION ON 27/10/2010 AS PER MY ACCOUNT STATEMENT.

AND FURHTER I AM ALSO GETTING REPLY FROM THE ICICI BANK THAT -----ïƒ

FROM :Sitansu Mishra
Office of Head Service Quality
ICICI BANK

Kindly note that ICICI Bank shall not be liable to you or any other
person for any loss whatsoever whether direct or indirect that you may
incur as a consequence of your response to the e-mail in question nor
shall be in a position to entertain any claims for compensation.


I HAVE VISITED ICICI BANK NARIMAN POINT BRANCH SEVERAL TIMES BUT I HAVE NOT RECD. ANY REPLY.

SO, I WANT THE SOLUTION FOR THE SAME BY EMAIL OR BY PHONE CALL TO BELOW MENTIONED NUMBERS AS I FUNDS HAVE TRANSFERRED TO SOME BODY ELSE INSPITE OF STOP INSTRUCTIONS GIVEN TO ICICI BANK.

YOURS FAITHFULLY,
MR. SHIDRAMAPPA D.PATEL
MOB. [protected] / [protected]
RES.[protected]

To whom it may concern,
I have a debit card(salary account) with ICICI BANK,CLOCK TOWER,SECUNDERABAD branch and on December 1st when my salary got credited,I was in Kerala on a medical emergency for my mother. I went to the ICICI BANK ATM, attached to ICICI Bank, S.B.College road, Changanasseri (ATM ID S1AD0931) and selected a withdrawal SUMof RS 18000 to pay my mother's hospital bill. To my surprise only Rs 3600 came out of the ATM machine(100 Rs notes) and I lost Rs 14400(Transaction number 3752). I waited there and got a receipt saying that I had withdrawn Rs 18000 from my account. There was one person standing behind me to whom I asked not to withdraw money. I alerted the Branch operations manager immediately and she counted the money to confirm the amount. She told me that before my withdrawal 2 other people faced the same issue but for small amounts. Only after my request the shutter of the ATM was put down to avoid further mishaps. I lodged a complaint at the Bank and I had to cancel my ticket for next day to Hyderabad since the manager told me that next day only the ATM filling will happen when we will come to know whether the extra money was there in the ATM. Next day I went again and she told that Rs 27000 extra was available at the ATM machine from the previous day and my issue will be resolved in 24 hours. In the meantime, I got a complaint number on December 1st as SMS(SR[protected] which said that the problem will be addressed within 5 days. I started my journey on December 3rd from Kerala. On December 5th, I got the following SMS "Dear Customer,We are unable to reverse the transaction as it has been fully paid for as per our records." I contacted the branch operations manager again on December 5th who asked me to lodge one more complaint with the ICICI call center. I did that and the request number was SR[protected]. Till now the problem is not resolved. The branch is telling that they are helpless in this regard though they have witnessed the money I received on Dec 1st as Rs 3600 and extra money they received the next day at their ATM as around Rs 27000.Please help me to resolve this issue. I don't know whether any body who came after me had received the extra money.

Regards
Dr.Anne Roshan Joseph
Manager
Material Control
Dr.Reddys Laboratories Ltd
Biologics Development Center
Survey # 47
Bachupalli,Qutubullapur
R.R.Dist 500072, A.P,
India
[protected]
Tel:[protected] extn:4476
Fax:[protected]
E-mail:[protected]@drreddys.com