| Address: Chennai, Tamil Nadu |
Reference Statement of A/c dated 20.10.2010 ,settled in FULL by Ch.No: 000227 dt 25/11/2010 on City Union Bank, T.Nagar, for Rs.5556/=
Sent through Courier : M/s.Professional Couriers, T.Nagar, vide their Receipt No: 54652095 dt 25.11.2010.
Duly received, signed and stamped by ICICI Bank, CMR Dept., No:24, III Floor Ambattur Industrial Estate, CHENNAI : 6OOO53 on 26.11.2010.
Not encashed till date. Where is the cheque ? Why has the amount not been credited to our A/c ?
This is the THIRD INSTANCE of this happening to us. Where is the lacuna ?
To add insult to injury, ICICI Bank sends a Collector home, to make us pay a MINIMUM CHARGE to keep the Card active (!!). which we reluctantly did, vide ICICI Bank Receipt No: [protected] dt 29.11.2010 for Rs.44O/=
The Phone Banking Officers, when contacted ,are completely unaware of whatever is going on !!
Why cannot a senior officer take charge and set things right ?
This irresponsible and shoddy working is most unbecoming of a reputed (!)
Bank like ICICI., who, we are sure ,will be losing a sizeable number of customers because of their indifferent attitude.
We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.