ICICI Bank Complaints & Reviews

I have taken a personal loan at Icici, hyderabad branch on december 2008. i have been clearing my dues every month 5th by ecs. on september 21st suddenly from my account without prior information they have sent an ecs clearance. because of that i have not cleared my dues for the past 2 months. but the collection executive daily calling my wife and torturing my wife, visiting my home frequently. i am in madurai, my wife staying alone with my kids. it is becoming a mental torture. though i have informed that i will clear the next ecs, and expecting some money then i will clear the due. before month end you have to pay that only i know, whatever you do it is none of my problem, why you have taken a loan,etc. like this that person is speaking to my wife. she is very much frightened. she is working also. morning by 8.30 a.m he is visiting home. sending message to my wife. his name Raju and his phone number is [protected]. please help me.

C.Rajagopal

The Consumer Forum of India

Sub : Amount debited from my ICICIbank SB A/c
Ref : ICICI Bank Credit Card No: 4477 XXXX XXXX 2008

Dear Sir,

This is to my utter surprise that Rs. 5,783.79 has been debited from my ICICI SB A/C against Credit Card No : 4477 XXXX XXXX 2008 without my permission.

I would like to bring to your kind attention that I was regularly using the aforesaid Credit Card and subsequently making payment on time. However, on 20th of July 2001 ICICI Credit Card Division have asked me to pay Rs. 75/- against late payment wherein I have raised concern that being a preferred customer how the late fine of Rs. 75/- has been charged to me as due to your collection delay. The same has been raised to customer care with subsequent SR numbers also mails has been sent on the concern. Now after 9 yrs ICICI Bank have debited said amount from my ICICI SB A/c against Rs. 75/-. This is not at all acceptable and this is totally unjustified and untrusted. Hence I have wrote a mail to ICICI Customer Care as well as the MD of ICICI Bank requesting to reverse back the the said amount Rs. 5,783.79 into my ICICI SB A/c immediately or otherwise I will force to take legal action as well as to produce the proof with media stating the ICICI Bank has malaise intention and after 9 yrs have debited the said amount against Rs. 75/-. Hence I would request you to look into the matter immediately and ask the ICICI Bank to debit back Rs. 5,783.79 in my ICICI SB bank A/c.

Being a preferred customer of ICICI Bank and holding this account more then a decade would request you to do the justice and oblige.

With Warm Regards,
Arun Gupta
[protected]
Baroda

Dear Sir,
Please note that transaction of Rs.20900.00 was declined on 23.10.2010 on my credit card no.[protected] and I received SMS from ICICI Credit card bank regarding SHORT OF BALANCE for above transaction of Rs.20900.00. Hence I made payment by cash to M/s.HEMSONS JWELLERS and collected my article from them. Subsequently I received e-mail from bank regarding monthly payment on 11.11.2010, where Bank has shown transaction of Rs.20900.00 on 23.10.2010 and demanded payment from me. Due date for this payment is 28.11.2010.
Now this is ridiculous to charge me Rs.20900.00 when transaction is declined by your bank on 23.10.2010 & I already paid amount to M/s.HEMSONS JWELLER by cash.
Pl look in to this matter and take corrective action against ICICI Credit card dept.

FROM MY ICICI SAVING BANK ACCOUNT FRAUD ON LINE SHOPPING FROM FUTURE BAZER WORTH RS 358700.0 HAS BEEN MADE ON 17&18TH NOV,10. BANK NOT RESPONDING INSPITE OF BRINGING THIS INSTANCE TO THE NOTICE OF CMD-ICICI. I HAVE FULL DETAILS OF THE CONSIGNEE. EVEN AFTER PUTTING THE DELIVERY ON HOLD ON 19TH NOV,10 , BLUE DART COURRIER SERVICE DELIVERED COSIGNMENT TO FRAURANT PEOPLE.

I would like to put it on your notice that icici bank in Bangalore conducting courses for probationary officer s with a tie up with manipal university. the youths both boys and girls are mis guided there by the set up they have arranged in the hostel. first of all the course start s up at 8 am and ends at may be 12 pm and every where we can see many pairs of boys and girls smooching and doing sexual activities in front of icici teaching staffs. they are giving such an environment which is spoiling and misleading them. I strongly put this in front of those parents who are sending there children s to some other place in a belief that they will study and come back safer.But they are misleading them to the hell. I would like to put it on your notice that icici bank in Bangalore conducting courses for probationary officer s with a tie up with manipal university. the youths both boys and girls are mis guided there by the set up they have arranged in the hostel. first of all the course start s up at 8 am and ends at may be 12 pm and every where we can see many pairs of boys and girls smooching and doing sexual activities in front of icici teaching staffs. they are giving such an environment which is spoiling and misleading them. I strongly put this in front of those parents who are sending there children s to some other place in a belief that they will study and come back safer.But they are misleading them to the hell.

icici bank lan no.LUBVR[protected] , RECEIPT NO.[protected]
I SHRI MAHENDRASINH VARSHAJI JADEJA WOULD LIKE TO REQUEST YOU WITH AFORESAID THERE WE HAD ALREADY PAID RS.40000 AS FOR FORACLOSURE AMOUNT WIDE RECEIPT NO. [protected] DATED 16 FEBRUARY 2010 AND RECEIVED N.O.C FROM ICICI BANK REF NO.LUBVR[protected] ON FERUARY 23RD 2010 FOR THE VEHICLE TATA INDICA WIDE REG NO.GJ-4-D-4954.

PLS. DO REMOVE MY NAME FROM OUTSTANDING LIST OF CIBIL/PLS UPDATE YOUR SITE ACCORDINGLY IMMEDIATLEY.

Dated-25th Nov’10
To
The ICICI Bank,
Personal Loan Department.

Sub: Complaint against the ICICI Collection agent harassment

Dear Sir/Madam,

I need to bring to your attention my experience as an ICICI Bank customer.

My name is Ms.Usha Khatri residing at 58/C, Mihir Tenament Flat No.301, Vaishali Nagar, Indore.(M.P.) had availed of an ICICI Bank Personal loan just 3 year ago. My loan number is LPIND[protected].The amount was 127900 in the name of my Father Mr.Manohar Lal Khatri. We had continued paid upto approx Rs.60,000/-.The rest still to be paid but now we have the problem that My Father has been suffered from an Paralise Attack 1year ago. I have written letters to state the same.

These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave hundreds of personal visits insulting in my home, society. My Father was trembling and today is suffering from so much depression & trying to suicide also due to ICICI Bank. My mother had ruined her mental and physical health both because of horror of ICICI Bank. Today she is suffering from much health related tensions including insomnia because of ICICI Bank torture for the agony caused to her. This is a serious concern, I and my aged mother has been harassed by the recovery agents of ICICI bank ..


1. Shouted at my mother and gave her mental torture.
2. Used foul and raw languages
3. Gave threats and was very abusive.
4. Taunted and tried to humiliate.
5. He was adamant and said that he will come anytime to disturb till the time we do not pay him.
6.He always pressurized tp pay otherwise will seal our home.

These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behavior and language, which is legally and ethically against the Human Rights and Indian Penal Code.
I request you to give us some time & co-operate us.We are ready to pay the whole payment but at the moment we are unable to pay the installments.Otherwise i[censored] will less or half some of premium amount & increase the time period of our payments. Then we will be great thankful to you.



Yours faithfully,
Usha Khatri

On 22nd,November 2010, when I went in to ICICI Bank, New BEL Road branch, it was 5:15 PM. At that time the transaction was closed. But outside the timing mentioned was 9:00AM to 6:00PM. I went up to Manager and asked why the transaction is closed since another 45 minutes are still there. He rudely told me that "Cant you see the notice board which is sticked from past 1.5 years". I did not know why he got angry. He could have told this politely. If it happened only this much then it was somehow ok. When I asked "it is not sticked outside, it is sticked inside so how can we come to know", he absolutely became an evil, he came to beat me! I suddenly came outside of the Bank and escaped.

Is it the way how to behave with the customers?!

I have opened a saving bank account in the year 2002 along with my demat account in MG road branch of Banglore. I operated this account till 2007 and i was getting regular statement for it till that time. I came back to my home town (Hyderabad) . stopped all transaction in this account and they (ICICI bank) also stopped sending me any statement. Recently after more than 2 yeas they have send me SMS stating that my account is in -ve balance of Rs 9000 and i must clear of this to avoid further charges. I contacted customer care and they told me that my account is inactive. For all these 2 years they have not send me any electronic or physical statement or any other information about my account. All of sudden they have send me SMS stating that i must clear of Rs 9000 else they will add further charges to my account. I contacted my MG road and told them that i want to close it but he is telling that i cannot close it untill I pay Rs 9000.when i asked him why should i pay it when i did not recived any statement for account for past 2 years, its banks fault why shud i pay for their fault.He says that i shud have contacted bank when i did not recived my statement. I know its banks responsibility to send regular statement to their clients.Now when they have failed to do so why shuld i pay for their fault. and my account has been inactive for past 2 years, i have not done transaction. i told the operation manager of MG road branch that iwant to close it but they are demanding Rs 9000 for not doing any transactiona and keeping my account active. I want to close this account but dont want to pay this becuz i know this is not my fault.

I had purchased Insurance policy sourced by ICICI Lombard & payment was converted to EMIs on ICICI Credit card account in Oct'2007.
I had cancelled the policy in Mar'2008.
ICICI Lombard has cancelled my policy(cancellation no:[protected]) in month of Mar'2008 & refunded the amount back to ICICI credit card at the same time.
However still ICICI credit card is charging me for the same & has reflected it badly in my CIBIL records.
Due to the CIBIL records I have been denied loan & my ratings are low.
Do assist

Dear Sir, I have activated automatic Bill pay facility in ICICI net banking in the month of June. But the facility doesnt start right away, so i started paying Bills as usual through Post Office, September month Bill has been paid thru Post offiice on 24th October, but without my Consent, ICICI has paid the Bill amount of Rs.717 on 31st of October. I feel very embarrassed by this action by the Bank.

Please take care of the issue as soon as possible.

Dear sir/ mam

Plz. realese my PF Amount.

Emp.Code- 15654

Emp Name- Tapon kumar Bose

PF A/C No.-MH/94095/3817

Location - Lucknow

Designation- Senior Sales Executive

Thankyou
Tapon Kumar Bose
Mob. [protected]

Sir the interest rate charged for my home loan account no. LBKAN[protected] is 12.75% though it is a floating rate of interest and the interest rate changes automatically. But now the interest rate is 8.75% then also the company is charging more. please do the needful.

Thankyou.

(SUDHA SINGH)

Sir the rate of which by icici bank is 12.75% but the actual rate of interest is only 8.75%. After doing repeated complaint nobody is listening in this matter. Please do the needful. My Home loan account no. is LBKAN[protected].
Thankyou

(SUDHA SINGH)

I am continuously fighting with ICICI on Processing Fee which they levied withou any prior notice & also they are charging me interest on total Loan amount instead of Loan which is actually issued to me.

My Loan account# is LPHYD[protected]. They charged me processing fee of 11,000 & also charging interest on total issued amount 500000 instead of 488000.
I made several complaints to Bank thorugh emails but THEY THREATEN THAT "AS YOU HAVE SINGED THE AGREEMENT, WE WOULD WRITE ANYTHING ON IT" and claim from you. I even explained this to BO but no one is ready to help.

WHY RBI IS SELECT WHEN ICICI IS TORTURING PEOPLE LIKE THIS. WHO IS GOING TO STOP THIS BANK FROM THIS ILLEGAL MALPRACTICES & CHEATING TO ITS CUSTOMERS.

I am really down & helpless as if I worry that These people BLACKMAILING customers on CIBIL report & levying hefty illegal charges without any notice.

I have a savings account numbered[protected] in ICICI bank Bhowanipore branch. The account was opened as a zero balance account in 2003. However on 11.11.2010 a sum of 827 was deducted towards privelege QA. Kindly look into the matter and clarify why was the sum deducted if the account is a zero balance account.
Regards
shahid

I have complaint; I have taken ICICI life stage pension plan in March 2008. I have got a call from ICICI saying that the all the benefits on the unit linked plan are going to be cancelled they also told me that withdraw this amount which will take around 45-60 working day. But if I want to withdraw then I will have to show investment of around 30K which I really don’t want to do. I asked the person on the line if I don’t want to invest anything and want to withdraw the amount then he said you will face heavy deduction but refused to tell how much percentage will be deducted. I asked him many times he did not tell me. Please help me with this.

The thing is I don’t want to discontinue this plan as of now as its yet to complete 3 years.

I was invested Rs 10000/- in Plan-Assurred life on 13/10/2009 but not yet received policy bond when I enquired about the plocy bond they stated that they sent through curier and my house was locked which is wrong, after lapse of a year they remine me on 16/11/2010 for deposit of premium which is objectionable and may be a fake agency ?

Dear Sir,
I had submitted as 04/05/2010 Indemnity bonds for issue of duplicate Interest warrant of ICICI Bank bond vide Bond holder No 7122515 Interest warrant No 136529 at[protected] Rs. 13645/- I have already sent reminder & telephonic discussion and come to know that the caption cheque have been dispatch to me on[protected]. I have not received the same so far. I have already replayed 3 times but niter cheque nor any reply has received so far. You are request to expedite the matter otherwise i have to lodge complaint to higher
authority.

Ram Kumar Yadav

I FINANCED MY CAR THROUGH ICICI BANK IN NOVEMBER 2004 FOR 2 YRS. MY FINANCE IS OVER ON NOV 2006.BUT TILL DATE I DONT RECIEVE NOC FROM BANK .PLS ARRANGE NOC FROM BANK.

LOAN A/C NO;LABWA[protected]

I SUBMIT ALL DOCUMENTS RELATED TO ABOVESAID LOAN A/C AT YOUR ICICI BANK BRANCH IN ROHTAK IN THE PRESENCE OF MR RAVINDER NEGI & I MET HIM SO MANY TIMES BUT EVERYTIME HE PROMISES TO TAKE ACTION BUT DONT DO ANYTHING. PLS DO THE NEEDFUL AT THE EARLIEST

CAR NO HR16D-0845

REGARDS
RAMAN AGGARWAL
[protected]