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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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K
kisho46
from Coimbatore, Tamil Nadu
Dec 8, 2010
Resolved
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Resolved

Address: Nagpur, Maharashtra

Sir,

I Kishan R. Jotwani, having salary account with ICICI Bank, Nagpur Branch. Account No.[protected]. My account has been blocked by the bank without any pre intimation, due to which i am unable to withdraw the money from my account through ATM card or cheque. Please help as I am in need of that money at the earliest.


Regards
Kishan R Jotwani
[protected]
Aug 13, 2020
Complaint marked as Resolved 

ICICI Bank — BLOCK MY ACCOUNT WITHOUT ANY WARNING

DEAR SIR,
I HOLD A ACCOUNT IN ICICI BANK WITH NARIMAN POINT BRANCH MUMBAI [protected].I ALSO HOLD A CREDIT CARD WHICH PAYMENT IS DUE .I CONTACTED TO CUSTOMER CARE TO SETELMENT OF CREDIT CARDS AND THEY GOT AGREED AND TAKE APPROVAL FROM CHENNAI BRANCH FOR RUPEES 7000/ FOR SETTLEMENT ON Ist sept BUT BEFORE THAT DATE THEY BLOCKED MY ACCOUNT ON 30th aug 08 WITH ACCOUNT BALANCE -16983.94. LATTER I DEPOSITED AN CHEQUE OF 5213 /ON 30 TH AUG AND CLEARED .NOW MY ACCOUNT BALANCE SHOWS -11170.94 NO DEDUCTION SHOWS IN STATEMENT .I TRIED TO CONTACT BUT NOBODY GETTING RESPONCE FROM CUSTOMER CARE .I THINK THAT THIS ACT IS CHEATING AND FORGERY OF ICICI BANK & CREDIT CARD.
SO PLZ HELP ME IN THIS MATTER
THANKING YOU

KRISHNA MOHAN
[protected]
Dear Sir,

Due to some wrong information I have paid cash of Rs. 30000.00 to account of Mr. Sakaram Sahadeo Gaonkar, A/c. No.[protected] dated[protected] in ICICI Bank, Parel Branch, Mumbai. If possible then please block this account and please recover my amount.

Amal Kundu

icici bank account — Without Intimation Cash withdrawal by bank

My account ICICI bank as per the transaction in swaping machin 26/3/09 Rs.185, 200 & 100 and on 27/3/09 Rs.2080 that is total 2565 is already withdrawl from my account that particular date. Then your bank executive came n collected details regarding that issue.And after that without intimation again on 26/05/09 your bank withdraw same amount from my account. Please Check that n give details regarding that.Thank you. Will wait for ur reply.

A/c No.[protected]
Tid 10474408
HIP 50065966
Hi I lost my ICICI ATM card. Please block my account as soon as possible.
My account details are as follows:
ICICI BANK
RAVINDRA KUMAR
A/C[protected]
JAIPUR RAJASTHAN

Please block my Internet account too. Thanks a lot.

ICICI Bank — withdrawal of amount by bank without information

Dear Sir/Madam,
This is regarding my salary account number :[protected]. The amount of Rs. 6134 is withdrawn by icici bank directly from my salarised account without my consent and the said amount is transfered to the credit card. The credit card was not in the operational state since last three years.
After talking in the bank with Mr.Sangram Andhe ( Chinchwad Branch). The said matter is very frustating and not expected from the so called known bank.
When taking to Mr.angram, he did not respond us in corrrect way.
we are looking forword to have the said amount back with the compenesation of the time and frustation.

Namrata Chaudhari
[protected]
mail ID [protected]@gmail.com
Dear Namrata,

We are sorry for the inconvenience caused. We have made a note of your mobile number and will get in touch with you soon.

Regards,
ICICI Bank Customer Service Team.
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    S
    shidramappa patel
    from Mumbai, Maharashtra
    Dec 7, 2010
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    TO,
    RBI- MUMBAI

    Dear Sir/Madam,

    Please help me as the ICICI BANK IS NOT HELPING US I HAVE ALREADY REGISTERED A COMPLAINT IN CYBER CRIME AND ATLEAST I MONTH HAVE PASSED BUT I HAVE NOT RECD. ANY HELP OR EVEN A PHONE CALL.

    THE BRIEF DETAILS OF MY CASE WITH ICICI BANK :----

    ON 28/10/2010 THE PHONE CALL CAME FROM ICICI BANK - CALL CENTER IN MY HOME AND ON MY CELL REGARDING DEBIT OF RS.154000/- appprox FROM MY ACCOUNT.

    HOW IT IS POSSIBLE , WITH OUT CONFIRMATION OF THE ACCOUNT HOLDER AND CONFIRMED WITH ICICI BANK PERSON ON 28/10/2010 THAT TRANSACTION NOT DONE BY ME AND ALSO REQUEST TO REVERSE THE SAME.

    AND ON SAME DAY ICICI BANK REGISTERED COMPLAINT NO. SR[protected] DUE DATE GIVEN TO ME WAS 28/11/2010. ON CALL ON 29/11/2010 ICICI BANK TELLING US THAT THIS TRANSACTION IS GENUINE TRANSACTION.

    HOW IT IS POSSIBLE , AS THE BANK IS CONFIRMING THE PARTY ON 28/10/2010 AS THE PAYMENT GONE TO SOME OTHER ELSE FROM MY ACCOUNT WITHOUT CONFIRMATION ON 27/10/2010 AS PER MY ACCOUNT STATEMENT.

    AND FURHTER I AM ALSO GETTING REPLY FROM THE ICICI BANK THAT -----

    FROM :Sitansu Mishra
    Office of Head Service Quality
    ICICI BANK

    Kindly note that ICICI Bank shall not be liable to you or any other
    person for any loss whatsoever whether direct or indirect that you may
    incur as a consequence of your response to the e-mail in question nor
    shall be in a position to entertain any claims for compensation.


    I HAVE VISITED ICICI BANK NARIMAN POINT BRANCH SEVERAL TIMES BUT I HAVE NOT RECD. ANY REPLY.

    SO, I WANT THE SOLUTION FOR THE SAME BY EMAIL OR BY PHONE CALL TO BELOW MENTIONED NUMBERS AS I FUNDS HAVE TRANSFERRED TO SOME BODY ELSE INSPITE OF STOP INSTRUCTIONS GIVEN TO ICICI BANK.

    YOURS FAITHFULLY,
    MR. SHIDRAMAPPA D.PATEL
    MOB. [protected] / [protected]
    RES.[protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    ICICI Bank — Money transfer to India

    I am totally frustrated about this bank's money transfer to India. If you are transferring to another ICICI bank then it is ok but if you dare to transfer to any other bank its a nightmare. I had transfered money 20 days back from Australia to India and still the beneficiary has not received it. The ICICI bank customer care is pathetic. I called them about 10 times from Australia and all they could say was we will look into it!!! They still havent sorted it out and they are grossly inefficient. Just be aware when you deal with this bank!!
    Dear Mr. Rasheed,

    Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Money Transfer’ as the subject line. Request you to provide the relevant details of the account, along with your full name and contact details.

    We will be glad to assist you.


    Regards,

    Nazia Sayeed
    Office of the Nodal Officer
    ICICI Bank
    Iam facing problem in fund transfer from ICICI Bank Salary (Saving) Account to IDBI Bank Current Account due to non listing of payee branch of IDBI Bank (Tonk Road Branch IFSC Code IBKL0000298).

    I have talked to both the customer care of ICICI as well as IDBI but finally no sollution.
    Dear Manoj,

    We're sorry about the trouble. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

    Regards,
    ICICI Customer Service Team.
    ICICI is fake bank .


    same incident was haapend with me and same answer given by ICICI

    so register complaints again ICICI

    please dont trust on ICICI and forword this massage to everybody.

    ICICI BANK - NARIMAN POINT BRANCH — FUNDS TRANSFERRED FROM MY ACCOUNT

    FROM :
    MR.SHIDRAMAPPA DHARMANNA PATEL,
    BEHIND LAXMI PROVISION STORES,
    PRABHUDA NAGAR, NEAR TATA COLONY,
    AZIZ BAUG, CHEMBUR, MUMBAI-400 074
    TEL: 25545543

    DATED .04/12/2010
    TO,
    I.C.I.C.I BANK
    FREE PRESS BLDG,
    FREE PRESS JRN.ROAD,
    NARIMAN POINT,
    MUMBAI-400021

    SUB: ILLEGAL TRANSACTION FROM MY ACCOUNT
    REF : ICICI BANK NRI ACCOUNT NO. SB –[protected]

    Dear Sir/ Madam,

    Please refer to my letter dated 18/11/2010 in which I had cleared mentioned that -

    ON 28/10/2010 THE PHONE CALL CAME FROM ICICI BANK – CALL CENTER IN MY HOME AND ON MY CELL REGARDING DEBIT OF RS.154000/- appprox FROM MY ACCOUNT.

    HOW IT IS POSSIBLE , WITH OUT CONFIRMATION OF THE ACCOUNT HOLDER AND CONFIRMED WITH ICICI BANK PERSON ON 28/10/2010 THAT TRANSACTION NOT DONE BY ME AND ALSO REQUEST TO REVERSE THE SAME.

    AND ON SAME DAY ICICI BANK REGISTERED COMPLAINT NO. SR[protected] DUE DATE GIVEN TO ME WAS 28/11/2010. ON CALL ON 29/11/2010 ICICI BANK TELLING US THAT THIS TRANSACTION IS GENUINE TRANSACTION.

    HOW IT IS POSSIBLE , AS THE BANK IS CONFIRMING THE PARTY ON 28/10/2010 AS THE PAYMENT GONE TO SOME OTHER ELSE FROM MY ACCOUNT WITHOUT CONFIRMATION ON 27/10/2010 AS PER MY ACCOUNT STATEMENT.

    AND FURHTER I AM ALSO GETTING REPLY FROM THE ICICI BANK THAT —–

    FROM :Sitansu Mishra
    Office of Head Service Quality
    ICICI BANK

    Kindly note that ICICI Bank shall not be liable to you or any other
    person for any loss whatsoever whether direct or indirect that you may
    incur as a consequence of your response to the e-mail in question nor
    shall be in a position to entertain any claims for compensation.

    MY FUNDS HAVE TRANSFERRED TO SOME BODY ELSE INSPITE OF STOP INSTRUCTIONS GIVEN TO ICICI BANK ON 28/10/2010.

    Inspite of several instructions my account is debited .

    please help to get my funds back or take necessary action on the bank.

    YOURS FAITHFULLY,
    MR. SHIDRAMAPPA D.PATEL
    MOB. [protected] / [protected]
    RES.022 – 25545543
    [protected]@gmail.com
    Hi

    NAME:M.RAJA
    ICICIA/C no:[protected],trichy branch,coimbatore

    I transfer amount 9000 on Dec 4th 2012 to SBI account no [protected].
    Earlier also i have transfered money to this account and this account is added in my payee list.
    But problem is this amount hasn't been credit to above mentioned account.but amount transfered to unknown SBI account[protected]I address of shajahan
    ICICI BANK, INFINITY CENTER,
    6TH FLR, A WING, CHANDIVALI
    MUMBAI - 400034
    already letter given by Nearest ICIC branch, but no response.pls help us to refund my amount 9000.00

    Following is the details of fund transfered:

    Biller Details
    shajahan
    ICICI BANK, INFINITY CENTER,
    6TH FLR, A WING, CHANDIVALI
    MUMBAI - 400034

    Consumer Details

    Account No[protected]
    IFSC Code SBIN0011066
    Account Type 10
    MICR[protected]
    Payment Details
    Payment Id[protected]

    Amount (Rs) INR 9,000.00
    Date of Payment 04/12/2012
    Debit Account[protected]
    Payment Status Success
    Payment Remarks raja NEFT


    --
    Thanks ,
    RAJA.M
    [protected]
    [protected]@sify.com
    i Have transfer fund from my icici net banking using neft transfer to other bank (Bank of India)
    at 14/12/2013 It credited to wrong a.c Now i complaints so much time in icici bank but still date no reviced fund.
    Dear Sir,

    Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4189616' in the subject line.

    Regards,
    ICICI Bank Customer Service Team
    Hi,
    I made mobile banking (imps) transaction to transfer Rs 3000 from my sbi account [protected] A/C to my icici bank account but I mistakenly transferred to wrong A/C on date 03/07/2014 with tid no[protected] .Actually I had to transfer to icici bank manyata tech park branch bangalore A/C no.[protected]THEJAS).But I wrongly transferred to A/C no.[protected]ashwini sr ).

    I contacted my sbi bank regarding the issue they told me to contact icici bank officials as the trasfer is alreasy being made and sbi ppl cant do anything regarding this,

    This is the detail i got from the sbi officials


    RRN TID Amount
    [protected] [protected] 3, 000.00

    RRN [protected]
    TID [protected]
    Amount 3, 000.00
    Transaction Date [protected]:25:53
    Status Success
    Remitter MMID 9002ccc
    Remitter AC [protected]
    Remitter Mobile Number [protected]
    Remitter Name THEJAS N
    Beneficiary MMID 9229922
    Beneficiary AC [protected]
    Beneficiary Mobile Number +91yyyyyyyyyy
    Beneficiary Name ASHWINI S R
    Request Type IMPS P2A InterBank (Outward)-7017
    CBS Response 0000
    IMPS Response 00
    Reference Number [protected]
    Channel GPRS
    Commission Amount 0

    So I visited ICICI bank, they confirmed that the money is transferred to the other account holder of icici bank of manyata tech park branch bangalore .i have given the consent letter to transfer back my amount to my icici account with all the req transaction detail as tey are not able to do t.And the money transferd to wrong beneficiary is not using this account since long time and she is not replying regarding this issue of mine

    no attempt has been made to reverse back amount to my account


    Please tell me how should I get back that money.


    Regards,
    Thejas
    Mobile:[protected]
    A/C No:[protected]
    Dear Mr. Patel,

    We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

    Regards,
    ICICI Bank Customer Service Team
    Dear Mr. Yadav,

    We would like to understand your feedback better. Please write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '145880' in subject line.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Anne Roshan Joseph
      Dec 6, 2010
      Resolved
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      Address: Andhra Pradesh

      To whom it may concern,
      I have a debit card(salary account) with ICICI BANK,CLOCK TOWER,SECUNDERABAD branch and on December 1st when my salary got credited,I was in Kerala on a medical emergency for my mother. I went to the ICICI BANK ATM, attached to ICICI Bank, S.B.College road, Changanasseri (ATM ID S1AD0931) and selected a withdrawal SUMof RS 18000 to pay my mother's hospital bill. To my surprise only Rs 3600 came out of the ATM machine(100 Rs notes) and I lost Rs 14400(Transaction number 3752). I waited there and got a receipt saying that I had withdrawn Rs 18000 from my account. There was one person standing behind me to whom I asked not to withdraw money. I alerted the Branch operations manager immediately and she counted the money to confirm the amount. She told me that before my withdrawal 2 other people faced the same issue but for small amounts. Only after my request the shutter of the ATM was put down to avoid further mishaps. I lodged a complaint at the Bank and I had to cancel my ticket for next day to Hyderabad since the manager told me that next day only the ATM filling will happen when we will come to know whether the extra money was there in the ATM. Next day I went again and she told that Rs 27000 extra was available at the ATM machine from the previous day and my issue will be resolved in 24 hours. In the meantime, I got a complaint number on December 1st as SMS(SR[protected] which said that the problem will be addressed within 5 days. I started my journey on December 3rd from Kerala. On December 5th, I got the following SMS "Dear Customer,We are unable to reverse the transaction as it has been fully paid for as per our records." I contacted the branch operations manager again on December 5th who asked me to lodge one more complaint with the ICICI call center. I did that and the request number was SR[protected]. Till now the problem is not resolved. The branch is telling that they are helpless in this regard though they have witnessed the money I received on Dec 1st as Rs 3600 and extra money they received the next day at their ATM as around Rs 27000.Please help me to resolve this issue. I don't know whether any body who came after me had received the extra money.

      Regards
      Dr.Anne Roshan Joseph
      Manager
      Material Control
      Dr.Reddys Laboratories Ltd
      Biologics Development Center
      Survey # 47
      Bachupalli,Qutubullapur
      R.R.Dist 500072, A.P,
      India
      [protected]
      Tel:[protected] extn:4476
      Fax:[protected]
      E-mail:[protected]@drreddys.com
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,

      We are sorry to hear about your experience with ICICI Bank. We have made a note of your mobile number you mentioned and our customer care executive shall get in touch with you soon to solve the issue.

      Regards,
      ICICI Bank Customer Service Team.
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        R
        raghunathan m.v.
        from Udagamandalam, Tamil Nadu
        Dec 4, 2010
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        Address: Chennai, Tamil Nadu

        Reference Statement of A/c dated 20.10.2010 ,settled in FULL by Ch.No: 000227 dt 25/11/2010 on City Union Bank, T.Nagar, for Rs.5556/=
        Sent through Courier : M/s.Professional Couriers, T.Nagar, vide their Receipt No: 54652095 dt 25.11.2010.
        Duly received, signed and stamped by ICICI Bank, CMR Dept., No:24, III Floor Ambattur Industrial Estate, CHENNAI : 6OOO53 on 26.11.2010.
        Not encashed till date. Where is the cheque ? Why has the amount not been credited to our A/c ?
        This is the THIRD INSTANCE of this happening to us. Where is the lacuna ?
        To add insult to injury, ICICI Bank sends a Collector home, to make us pay a MINIMUM CHARGE to keep the Card active (!!). which we reluctantly did, vide ICICI Bank Receipt No: [protected] dt 29.11.2010 for Rs.44O/=
        The Phone Banking Officers, when contacted ,are completely unaware of whatever is going on !!
        Why cannot a senior officer take charge and set things right ?
        This irresponsible and shoddy working is most unbecoming of a reputed (!)
        Bank like ICICI., who, we are sure ,will be losing a sizeable number of customers because of their indifferent attitude.
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          K
          koottumackal
          from Mumbai, Maharashtra
          Dec 3, 2010
          Resolved
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          Resolved

          Address: Raigad, Maharashtra

          Dear sir,

          Please issue provisional statement for claiming deductions against my Loan Account No. LBMUM[protected]/Application Form No. [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear sir,

          Please issue provisional statement for claiming deductions against my Loan Account No. LBHYD [protected]/Application Form No. [protected]
          Dear sirs,
          GUVVA ANJANEYULU & GUVVA SAROJA
          LOAN ACCOUNT NO. LBHYD[protected]
          APPLICATION NO. [protected]
          I WOOULD LIKE TO GET STATEMENT FOR CLAIMING DEDUCTIONS UNDER SECTIONS 24 (b) & 80C (2) (xviii) OF THE INCOME TAX ACT, 1961 THROU E.MAIL

          my mail address: [protected]@sify.com
          DEAR SIR,
          SANGRAM SINGH CHAHAR, AGREEMENT NO. LBNEM[protected].
          PLS. ISSUE STATEMENT FOR CLAMING DEDUCTIONS.
          MY E-MAIL ID- [protected]@rediffmail.com.
          dear sir,
          Please issue provisional statement for claiming deductions against my Loan Account No. LBHYD[protected]/Application Form No. [protected]
          PALADUGU NAGESWARARAO
          LOAN ACCOUNT NO. LBHYD[protected]
          APPLICATION NO. [protected]
          I WANT TO STATEMENT FOR CLAIMING DEDUCTIONS UNDER SECTIONS 24 (b) & 80C (2) (xviii) OF THE INCOME TAX ACT, 1961
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            reji philip
            from Bengaluru, Karnataka
            Dec 3, 2010
            Resolved
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            Resolved

            Address: Karnataka

            I had a credit availability of Rs. 11000.00 on my credit card and i deposited another Rs. 4500.00 cash at your New BEL Rd. Branch. I wanted to take two return air tickets worth Rs 14000.00. However, when i tried to book the air- tickets it showed insufficient funds.
            Earlier before depositing the amount your phone banking officer Mr.Pankaj advised me to remit the difference amount in order to honor the transaction. Accordingly after depositing Rs 4500.00 when i tried to transact I was unable to proceed and on contacting your representative i was informed that the credit for the cash deposit will be given only after 24 working hours.
            It is really painful to hear from ICICI that the cash transaction will be reflected in the account only after 24 working hours. Is it so ? If yes, why can't steps be taken for giving immediate credit for the cash deposit as in other banks?
            Aug 13, 2020
            Complaint marked as Resolved 
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              Ashish Singodia
              from Mumbai, Maharashtra
              Dec 2, 2010
              Resolved
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              Address: Maharashtra

              I m registered on the NDNC Directory, and I have not applied for any services to receive updates about jobs with ICICI BANK.
              However I am receiving unsolicited marketing messages from various companies/individuals.


              This here is violation of NDNC and of ICICI BANK
              Aug 8, 2021
              Complaint marked as Resolved 
              Hi,

              We regret the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we assure you to take care of the issue. Kindly refer "923484" in the subject line.

              Regards,
              ICICI Bank Customer Service Team.
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                M
                mpvijay
                from Mumbai, Maharashtra
                Dec 2, 2010
                Resolved
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                Address: Bangalore, Karnataka

                Respected Sir,

                i do not have any credit card.last six month before i got harrasment by icici agency peoples and even though i have explained to them very clearly.and by cheating way they took my native town address and phone number(from my icicibank salary account) now they are giving torture to my parents.actually i do not have eligibility also to get credit card.today also they called from this number[protected]

                could you please let me know how to file a case aganist icici bank in consumer court
                Aug 13, 2020
                Complaint marked as Resolved 

                icici BANK ARE HARASING ON THE TELEPHONE — LOAN NOT TAKEN THEN ALSO GIVING BAD WORDS ON THE PHONE

                RESPECTED SIR
                MY NAME IS ANAND AND IAM THE PROP. OF SHOP NAME MOVIECLUB WHICH
                IS LOCATED IN MUMBAI CHARKOP.THE FROM ICICI BANK IS REGULARLY HARASING ON THE AND GIVING BAD WORDS AND TELLING TO PAY LOAN AMOUNT WHICH IS NOT TAKEN BY ME
                AND THEY ARE TELLING THAT LOAN HAS BEEN GIVEN IN THE NAME OF DILIP JAIN.
                THEY ARE GIVING BAD WORD ON THE PHONE AND NOT HAVING MANNERS HOW TO TALK TO PEOPLE EXECUTIVE NAME IS DIYA FROM ICICI BANK FROM No. THEY ARE CALIING IS [protected].KINDLY SEE FOR THIS
                I THINK ICICI BANK EXECUTIVE ARE NOT GIVEN ANY TRAINING HOW TO TALK WITH PEOPLE
                THEY JUST BEHAVE LIKE UNEDUCATED PEOPLE JUST IMAGINE THE NAME OF EXECUTIVE IS LADIES CAN SPEAK SUCH A BAD LANGUAGE.
                SORRY BUT IS NOT RIGHT TO SPEAK WITH THE PEOPLE

                ANAND
                MOVIECLUB
                Hi, we're from ICICI and are sorry to hear about your experience. Please email us your contact information at [protected]@icicibank.com, we'll call you and work to address your issue.
                i have complaint against icici bank. daily they give me call for a loan and then using abusive language. the phone come from the number30263900,30264200,,30263800. please take action against them.my phone no is 27322681.i will be highly oblized if you do something for me.
                with regards
                jaspreet
                Dear Jaspreet,

                We are the customer service team at ICICI Bank. If you can write to us with your contact details at [protected]@icicibank.com (Subject line: UID 424752), we'll be glad to contact you and address your issue.

                Regards,
                ICICI Bank Customer Service Team.
                I agree I too have recievd call from the # 30264200. The caller name was Nitin (that's what he said!).

                Surprisngly he had my complete information. There seems to be zero or no security to the customer's information in ICICI bank.

                I am extremely apprehensive and would like to warn all to pls take care of such calls.

                I hope ICICI Bank people are taking strict actions aganist such breaches!

                Thanks,
                Namita
                [protected]@rediffmail.com

                ICICI Bank — Harrasment by ICICI Bank

                i have been using icici bank credit cards since 2005 and since then facing hell issues with ICICI Bank they call everyday and harass me to make my pending dues at times when i delay they use harsh words and start talking badly with my wife too and this has made me feel ashamed of myself and request someone to take severe action against such stupid banks and make sure they close the business. i want Mr. Kamat to answer my query and he is the MD of ICICI Bank and i want him to realize that his bank is heading to a disastrous situation.
                Hi,

                We are very sorry about the bad experience you had. Please email us your contact details on [protected]@icicibank.com and refer "542412" in the subject line. We will get back to you at the earliest to resolve the issue.

                Regards,
                ICICI Bank Customer Service Team.
                The best way to get rid of all unsolicited calls is to register your number in NDNC. For this, in case of landline, call 1909. Press option "1" to register for first time. Then call 1909 again and press option "3" to register your complaint. You need to give the telephone number with exact date and time of receiving of the call. Don't forget to take complaint number for the same. In case of mobile you can SMS "START DND" to 1909. Details can be checked on website http://ndncregistry.gov.in . I have done same for number 30263800.
                sir my name is rajinder sum one call me for 30264200 using abusive language .

                please take action against them.my phone no is 27487774.i will be highly oblized if you do something for me.

                ICICI Bank — without credit card,getting torture

                Respected Sir,

                i do not have any credit card.last six month before i got harrasment by icici agency peoples and even though i have explained to them very clearly.and by cheating way they took my native town address and phone numberfrom my brother's credit card reference details.now they are giving torture to my parents at native.actually i do not have eligibility also to get credit card.today also they called from this number[protected]

                could you please let me know how to file a case aganist icici bank in consumer court
                Hi,

                We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1395778" in the subject line.

                Regards,
                ICICI Bank Customer Service Team.
                Hello ICICI,

                This is with regards to the harassment that I am going from the past 3 months from calling who are calling me (during ODD HOURS) and tell that they represent the PRESTIGIOUS ICICI Bank. (Please call on [protected] for loan details)

                I had taken a 2 wheeler loan from ICICI Bank in 2006 which I paid as per the tenure. I always used to keep sufficient funds in my account all months for the EMIs. Once the loan tenure is over, I started using the bike as my own as the loan is successfully matured and settled. I even called the Customer Care for my NOC and I was assured that the NOC would be mailed to my postal address which I never received.

                Now its 2013, after 7 LONG YEARS all of a sudden ICICI has wokeup from a long sleep, I received a call from a person who said to be representing ICICI Bank and my 3 EMIs are pending. THE STRANGE THING IS WHOEVER CALLS ME IS NOT READY TO TELL HIS NAME AND EMPLOYEE DETAILS even after asking them repeatedly. They keep on calling and ask to pay the pending amount (Rs. 5000) and also threatened me that "IF I DONT PAY, IT WOULD NOT BE GOOD FOR ME". Is this the response that you expect from a normal person when asked for name and Employer details. I dont think ICICI is hiring such an UNPROFESSIONAL, UNETHICAL AND COUNTRY PEOPLE to represent themselves in the market.

                I would to inform one of the incidents that happened. One afternoon a guy called me and informed that he is representing some AGENCY OF ICICI BANK. When I asked him for his NAME and the NAME OF THE AGENCY, he denied and he aroused to such an extent that he said the below words to me "I WILL NOT GIV U ANY INFORMATION. JUST LISTEN TO ME, GO AND PAY THE PENDING AMOUNT ASAP ELSE IT WOULD NOT BE GOOD FOR U. I WILL DRAG U TO THE POLICE STATION, I KNOW THE COMMISSIONER OF THIS CITY, WHAT DO U THINK OF ME HA". These were the exact words told by that UNKNOWN UNNAMED GUY and this is the same told to all my family members whoever picks the call without even respecting the Gender. If this is not THREATENING and HARASSMENT, then what is it ??????

                One more funny thing "THEY DONT EVEN KNOW WHETHER THEY ARE SPEAKING TO THE RIGHT PERSON". It is very unfortunate that ICICI has come to such a stage that they are hiring such a low class agencies.

                My Question is, what was ICICI Bank doing all these 7 years??????. I[censored] calculate the Rate Of DEPRECIATION of the 2 wheeler today, it may not cost more than 2000 to 3000 rupees and they demand me to pay 5000 though my loan is settled.

                ICICI is one among the most harassing banks when it comes to RECOVERY. So was the Bank waiting all these 7 years for me to pay the amount once again which I have already paid.

                All the viewers please suggest me what to do in this regard and what is the solution for the HARASSMENT and THREATEN that I am facing day in and day out from these unethical people. Awaiting for a positive and customer friendly resolution from ICICI if possible.

                Regards,
                A Tortured Customer
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                  sureshjakie
                  from Mumbai, Maharashtra
                  Dec 2, 2010
                  Resolved
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                  I am K. Suresh Kumar. I hold an ICICI bank credit card No - [protected]. This card I am holding since Apr 07 and I was using it properly and making the payment regularly. For the past one year, unfortunately I was not using this card because I was not in my home tome and the card was lying in my house.

                  Now when I took the card back and try to use , I was surprised to understand that my card is been cancelled due to no usage. I really dont understand what is this means. There was no communication at all given to me . Without any intimation to me, how can my card be blocked.

                  Before giving this card, I had undergone numerous verification calls and verification visit. Then why when comming to cancellation of the card, why not even a call made to the customer.I have a good payment track record in the card and I just cant accept the arugment since I was not using this card its blocked. This was not communicated to me neighter at the time of applying the card, nor at the time of blocking the card

                  I really wonder what kind of customer service is this
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  ICICI Bank Credit Card — Card Blocking without any reason

                  I did a shopping of around 3500/- at Hypermart on 03-Jan-2009. I wanted to split the billing in multiples of 250/- as there were gifts on the billing of Rs 250/-. But to my surprise my card was not getting honoured after 8 transactions. I waited for 1 more day but the card wass blocked by the Bank. Although I was expecting a call from Bank side to clarify on the transactions, but I called up the Bank on 5th Jan and checked, then I was told that card was blocked due to security reasons as multiple transactions were made on the same merchant. I asked the CCare exec to show me if there is any such policy that consumer can not make multile transactions in a single day, the exec was blank and told me that my card is unblocked.

                  Because of this I could not use my card at 2 other places and had to use other card instead unwillingly.

                  ICICI Bank — ICICI BANK is calling without reason

                  ICICI BANK is calling to my personal number they said" we have found your number in google.com
                  so they are forcing to me without reason that u have took credit card from ICICI BANK and you have to pay card balance.

                  we dont know whay they keep calling daily and asking about That defaulter card holder.
                  i mean" if again i got call from them we will take action against ICICI bank
                  so please stop them to call us and should not harm to our work

                  we will send notice to ICICI BANK harassment by ICICI BANK

                  Stupid bank even they does not know to whom they are talking.

                  im getting call from this number: contact :
                  ASHOK KUMAR /ragu/arun
                  number: 23319088
                  23565662
                  41279608
                  41279609


                  Bangalore
                  Dear Mukesh,

                  We understand that you have been receiving unwanted calls from ICICI.

                  Please write to us with the number along with STD code where the calls have been received at [protected]@icicibank.com (Subject line: UID 207758). We'll contact you and work to address your issue.

                  Regards,
                  ICICI Customer Service Team.
                  Hi,

                  We are sorry to hear about your problem with ICICI Bank. We have made a note of your credit card number and shall get in touch with you at the earliest to solve the matter.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    leenus
                    from Pune, Maharashtra
                    Dec 2, 2010
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                    Address: Hyderabad, Andhra Pradesh

                    GAMMON IND LTD. I J.S.BOSE BABU resident of D-NO 6-402 mallayapeta 2nd street rajahmundry . i applied check book on last week but it was dispatched on 27th nov to my previous address in hyderbad . POD NUMBER[protected] SO PLEASE kindly send the check book to the above address in RAJAHMUNDRY .
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi,

                    We are sorry for the problem caused to you. Please assist us with your contact details at [protected]@icicibank.com and we shall get in touch with you to solve the matter. Kindly refer "923497" in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team.
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                      MEER
                      from New Delhi, Delhi
                      Nov 30, 2010
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                      Address: Meerut, Uttar Pradesh

                      AS I AM NOT GETTING SALARY A/C STATEMENT[protected] FROM THE PAST 1 YEAR WHEN ASKED BY THE BRANCH MANAGER (BOUNDARY ROAD) MR. PANDEY CONTACT NO[protected] TO PROVIDE THE SALARY A/C STATEMEMENT ON URGENT BASIS HE TOLD ME TO CHARGE 110 RS. AND WHEN I ASKED FOR FOC A/C STATEMENT HE TOLD ME TO CLOSE THE 5 YEARS OLD SALARY A/C I U REQUIRE BUT I WILL NOT PROVIDE STATEMENT ON FOC BASIS AND IS NOT READY TO TALK WITH ME MY CONTACT NO. [protected].
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        vaibhav21yadav
                        Nov 30, 2010
                        Resolved
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                        Address: Pune, Maharashtra

                        I am customer of ICICI Bank from last 5 years. i have may salary account in ICICI.
                        I never used my internet banking in last 5 years. but 2 Nov 2010 i activated my internet banking and on 5 Nov 2010. some unknown person transfer my full amount balance to his ICICI account through internet banking.

                        i register a complaint in Cyber cell and also inform TO ICICI on 6 nov 2010.
                        but till 30 nov 2010 ICICI not giving any details to Cyber cell crime branch.

                        and my branch (Bhandarkar road )says they are not responsible to any fraud case.
                        some unknown person send me SMS by name ICICI TM he have all my accounts details in that.
                        and called me saying that he is belongs to ICICI customer service agent.
                        he have all the details of my salary account.

                        ICICI agent is not supporting to the police team they send 2-3 times mail to that agent but he is not givig the details to them.

                        also customer care center don't have any updates on my case.every time they are just giving same answer our agent investigating on it but they are not doing any thing.

                        without any feedback from my side there agent told me that my investigation is over and from my side every this is over and for further any updates contact with police and customer care service.
                        it is really e responsible and till date he is not giving the details to police.

                        Don't trust on ICICI Bank It is relay E Responsible.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We are sorry to hear about your experience with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we'll get in touch with you soon to resolve the issue. Kindly refer "917212" in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team.
                        As per request I have registers complaint with ICICI Agent Dharmveer Vyas his mob no. is [protected].

                        and The account holder who had transfer my money to his account his name is
                        Arun chekhaliya . he is also ICICI account holder still 30th Nov the ICICI are not giving his details to police.

                        and last 3 weeks i had seen 3 news against the fraud in the news paper. one is same as like me transfer the amount from internet banking .

                        i don't have any faith on ICICI bank now.
                        Now they are saying that they are not responsible to any fraud case or any such transfer money.
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                          Raghavendra H K
                          from Pune, Maharashtra
                          Nov 30, 2010
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                          Address: Bangalore, Karnataka

                          Docket No[protected] / NOV / 2010 BUT STILL NOW I HAD NOT RECEIVED THE DEBIT CARD
                          Hi,

                          We are sorry for the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you at the earliest to solve the issue. Kindly refer "917108" in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team.
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                            vikaspurohit007
                            from Ahmedabad, Gujarat
                            Nov 30, 2010
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                            Address: Ahmedabad, Gujarat

                            I AM USING ICICI BANK CREDIT CARD FROM LAST 2 YEARS GENUINELY TILL DATE I DIDNT PAY ANY PENALTY OR INTEREST . EVERY PAYMENT DONE ON TIME . IN MY LAST BILL I PAY ONLY RS.0.03 PAISE LESS SO I GOT CALL FROM ICICI BANK RECOVERY DEPARTMENT TO PAY THIS BILL WHICH DATE IS NOT DUE (DUE DATE 12TH DEC,2010). BANK RECOVERY EXECUTIVE TOLD ME THAT IF I DIDNT PAY MIN AMT I.E.RS.520 THEN THEY CONTINUOUSLY CALL ME AND HARE-SSH ME . NEED UR GUIDANCE WHAT TO DO IN THIS MATTER.
                            Hi,

                            We are sorry to hear about your problem with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you to solve the matter. Kindly refer "917070" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              RV Kotaiah
                              from Mumbai, Maharashtra
                              Nov 29, 2010
                              Resolved
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                              Address: Hyderabad, Andhra Pradesh

                              I Ravi Venkata Kotaiah ,Hyderabad i have ICICI Bank Ac at Begum Pet, A.P, Hyd. My Account is blocked with out prior intimqation i have been suffering from last 3 days for daily house exp wise i came to other palce out of Hyderabad. i submitted proper document to Miyapur , Hyd branch in SEp,10 but they are not till update my informatiuon but they blocked my cash transsatiuons with intimation . what isthis? who given authorised to you hold my money ?who responsible to suffer this ? take immidate actioon


                              Thanking you
                              Ravi Venkata Kotaiah
                              [protected]
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                pratham25
                                from Kolkata, West Bengal
                                Nov 29, 2010
                                Resolved
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                                Address: South Delhi, Delhi

                                i was holding a credit card of icici bank. It was my fault that i applied for a personal loan from the bank and instead of that, i got the card. i was regular in repaying the loan but due to sudden misfortune, i had to stop paying for 2 months.i lost my job and my family was struggling with the worst phase of life at that point of time. i was contacted by the 3rd party agencies from Icici bank and used to make harrassment calls with foul language. i asked for some time to repay to the bank but they denied point blank. i was disappointed with the service i was getting from such a leading banking service and i cancelled all by relationship with the bank. i cancelled Icici prudential insurance, stopped making any transaction with my personal bank and out of furiousness i stopped payng for the card.
                                Now im getting harrassment calls from the bank again for the same.i want to settle my card but no one responding to my contacts.
                                please contact me at [protected] / [protected] at the earliest.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi,

                                We are sorry to hear about your experience with ICICI Bank. We have made a note of your mobile number and shall get in touch with you soon to resolve the matter.

                                Regards,
                                ICICI Bank Customer Service Team.
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                                  A
                                  Avadhesh Kumar Pathak
                                  from Chennai, Tamil Nadu
                                  Nov 29, 2010
                                  Resolved
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                                  Address: Gautam Buddha Nagar, Uttar Pradesh

                                  I have a salary account with ICICI Bank and a representative of the same bank asked for attaching an Over Draft account and confirmed that it will be chargeable only if you will over draw amount having in your account. After two year without any prior notice/ information they have deducted Rs. 4700/- from my account and after making complaint (No.:[protected] they reversed Rs. 551/-. for remaining amount they are not responding properly. Please look into the matter and settle the case.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  We have noted down your complaint and we'll get in touch with you at the earliest in order to address your concern.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    D
                                    durgadas rege
                                    from Delhi, Delhi
                                    Nov 29, 2010
                                    Resolved
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                                    Address: Sangli, Maharashtra

                                    I had sent a courier envelope to Bangalore on November 16, 2010 from ICICI Bank Ltd at Sangli. The said envelope contained important documents. Till date this envelope has not reached the destination. It is surprising and your company is not bothered. I am at Mumbai, but my colleagues have visited you Sangli office umpteen number of times but no respond. The incharge of your Sangli office is also not responding when contacted. The POD number is[protected] dated Nov 16, 2010. I was trying to attach the copy of the POD but unable to do so.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hi,

                                    We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you to solve the matter. Kindly refer "913579" in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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                                      shrikant pandit
                                      from Mumbai, Maharashtra
                                      Nov 28, 2010
                                      Resolved
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                                      Address: Mumbai City, Maharashtra

                                      I HAD PURCHAS TAX SAVING BOND IN THE YEAR MAY 2005 AND AS PER THE TERMS MENTION ON THE BOND THEY SHOULD REFUND ME IN APRIL -2010 BUT TILL DATE I HAD NOT RECEIVED REFUND ORDER WITH INTEREST.
                                      BOND NO.[protected] CERTIFICATE NO.48700
                                      AMOUNT INVESTED RS.30000/-

                                      REGARDS
                                      S.M.PANDIT
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Mr Pandit,

                                      We are sorry to hear about your experience with ICICI Bank. We have made a note of your mobile number and shall get in touch with you at the earliest to resolve the issue.

                                      Regards,
                                      ICICI Bank Customer Service Team.
                                      sir,
                                      I did icici tax saving bond[protected]TSB on[protected] which was matured on[protected] but could not claim for long time due to shipment of no. of times and also misplaced for that i am extreamly sorry. After discussion with your good office and as per their suggesssions i have sent the photocopy of four no. of bonds through registered post with acknowledgement on[protected] addressed to bond manager.

                                      bondholders nos.[protected]nos.) &[protected]nos.)
                                      Certificates no. are, 2050, 2051 & 2048, 2049

                                      bondholders names : Saikat Dutta, & mou dutta.

                                      Distinctive Nos. :[protected],[protected],[protected],[protected]. Issued price was Rs. 5000/- per bond & Face value was Rs.8950/- per bond.
                                      My present address isSAIKAT DUTTA
                                      GENERAL MANAGER
                                      DISTRICT INDUSTRIES CENTRE NADIA(Zilla shilpa kendra nadia)
                                      GOVT. OF WESTBENGAL
                                      DUCBUNLOW ROAD, ANATHESWAR ROAD, POST OFFICE KRISHNAGAR, PIN: 741101
                                      DISTRICT: NADIA
                                      STATE WESTBWENGAL Mobile no. [protected]. I request you to send the cheque in that address.
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                                        sarojkumar024
                                        from Hyderabad, Telangana
                                        Nov 27, 2010
                                        Resolved
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                                        Address: Central Delhi, Delhi

                                        I am holding a saving bank Account with ICICI Bank at new dlhi.
                                        My Account no. is[protected].
                                        This account is been Debit freeze by Rbi department from last 24 months. My case is with RBI Department. I had already submitted the concern mails to prove myself innocent to RBI Department.
                                        I am following this matter from last 24months continuously, but yet nothing has done. I have send request to customer care, but they asked me to contact the Account holding branch (NEW DELHI). I contacted the they, but they told they don't have authority and RBI department will activate it.
                                        My concern is who is responsible for this matter? who and when is this Account is going to be activated? Atleast let me know if I can close this account.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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