ICICI Bank Complaints & Reviews

I was having ICICI Credit Card No [protected] which was shown unsettlement for CIBIL Credit Information Report.

When my service transferred from Chennai to Cochin in September 2005 I have settled my Credit Card vide your money receipt No.CC[protected], Branch 85 dt 17.09.2005 ( copy enclosed). Your ICICI Officer used to call me several times in September 2005 and he promised full and final settlement for Rs. 7500/- I have agreed for this amount because I want to go to Cochin Immediately. He told me that ICICI Bank Representative will come with Settlement Letter on 17.09.2005 at my Office to collect Rs. 7500/- towards full and final settlement of my Credit Card. On 17.09.2005 your Collection Agency (AACE, Chennai) representative Mr. Rahman came to our Office without settlement Letter. Mr. Rahman told me that he has forgot the Settlement Letter in his office which will be sent by Courier to me. On my good faith to ICICI Bank I have paid Rs. 7500/-by Cash towards full and final settlement of my Credit Card with covering letter dated 17.09.2005. I have return my Credit Card duly destroyed with covering letter which he has accepted. Till today I have not received the settlement letter from you. Several time I have phoned to the ICICI Officer and the Collection Agency They were not attending my telephone or they were telling that ICICI Officer was transferred to Bangalore or Mumbai. Since I was in Cochin upto March 2009 I could not contact.

I have applied Personal Loan for Emergency Operation of my Father in Law in Oct 2008. The Bank was rejected my application due to negative information of my Credit Report of CIBIL which I am not aware. My father in law was expired without getting medical treatment for want of money.


Again I have applied Educational Loan for my Son for B.E.Engineering in August 2009, that loan also rejected by Bank and he could not study in Engineering.

Under the circumstance I have request my Credit Information Report from CIBIL directly
I have surprised that my name in defaulters list of CIBIL due to non payment of my ICICI Credit Card of Rs. 9432.67. Inspite of this wrong information I have paid Rs.9433/- to your Ambathur Branch, Chennai on 21.05.2010 and cleared all my dues.


Now my life is miserable. How ICICI Bank can spoil my life by way of Credit Card. How this type false information given to the Card Holder. Your ICICI Bank Officer and Mr. Rahman of M/s.AACE Agency cheated me by giving wrong information and advise and spoil my life and put me in dark. Who authorise him to collect my Credit Card with out settlement.

I am afraiding that what will be my liability after 5 years for this Credit Card

At least favour me by informing to CIBIL at an early date to update my Credit Information Report

Hi

I am Aravindhan and I brough ICICI tax saving bond on 2005. The redemption date was Apr 30, 2010. I have changed my residence in between. So the address mentioned in the Bond was changed.

After couple of follow up with ICICI call centers and as directed by them, send a requestation letter to 3i infotect limited in Mumbai. But it was rejected.

Can you give me the direction to move forward.

Bond No : 0619-390

Thanks

Dear Sir/Mam,

I sent my PF documents to delhi i-process office on 15th May 2010 by Courier and POD number is[protected] and my details are....

Name- Jitendra Rao
EM. Code- C24180
Location- Jaipur
PF No.- MH/47808/20069


I request you to please look in to this and confirm me is it in under process or not


Thanx & Regards
Jitendra Rao
91-[protected]

I AM HAvINH SAVING, DEMAT AND TRADING ACCOUNT IN ICICI BANK.

SINCE JANUARY 2010 THEIR ARE MANY IRREGULARITY IN MY DEMAT ACCOUNT AND MY PRINCIPAL AMOUNT IS DECREASING .
REGARDING THIS I HAVE CALL TO ICICI CUSTOMER CARE THEY JUST TRANSFER MY CALL FROM QUERY TO TRADING AND V.V.
THEY ARE NOT REPLY ME.

MY MANY SHARES ARE BLOCKED WITHOUT ANY INFORMATION TO ME.

EVERY TIME THEY REPLY ME THAT AMOUNT IS DUE.


WHEN EVER I TRANSFER MY SHARES FROM MARGIN TO DELIVERY I TRANSFER THE AMOUNT .
SHARES CANT GET CONVERTED TO DELIVERY WITHOUT BALANCE IN ACCOUNT SO HOW BALANCE REMAIN DUE.

I HAVE ALSO VISITED THE ICICIBANK BRACH AT SECTOR-5, DWARKA, NEW DELHI, I MET TO MS. PRATIBHA SHE ALSO TOLD ME THAT SHE CANT HELPME.

I HAVE ALSO VISIT TO ICICIDIRECT, SECTOR-12, NEW DELHI, THEY TELL ME TO GO TO ICICI BANK BRANCH

MY TRADING ACCOUNT NO - [protected]

KINDLY REPLY ME WHO WILL SOLVE MY PROBLEM

I WANT TO CHECK MY ACCOUNT AND RETURN MY AMOUNT.

REGARDS

ALOK GUPTA
M.NO-[protected]

I am an icici bank account holder since 3 years an my account no. is[protected]Gandhinagar, Gujarat Branch). I had made a transaction of 5000/-Rs from icici ATM (Vikas Puri, C Block) on 4/May/2010. The ATM machine dispensed multiple of 500/- Rs. Thus instead of dispensing 500x10, it dispensed 500x9 and 100x1. Thus the amount which i received was 4600/- Rs. While the mini-statement showed transaction amount of 5000/- only.
Afterwards i had registered one hand return complain in ATM cell itself. After that i had made complain thrice in the customer care department.Which was of no use at all, and just a total waste of my time, money and peace of mind.
Thus, I would like to register complain against icici bank.

Dear, Concern
I would like to inform you that I Abhyuday Singh is wear a corporate gold icic bank credit card and i have pay my bill regularly before due date in past i when i was drop my payment cheque it was got credited in my card a/c maximum to maximum in two days but at this month i was dropped my cheque in naraina branch at 1-june-2010 and till today it is not credited in myu card a/c and 7-june-2010 is my last payment date i was call to customer care pupils for this first at 3-june -2010 and another to 6june-2010 these pupils are said to me that please stop the cheque payment and make a cash payment its only wear a charge of 100 rs exra......i want to ask you that why i make a extra payment when i was drooped my cheque very earlier from my due date kindly favour me i have got a lot of deppressions and stress in my mind kindly help me out my cheque details are given below.
Cheque No-198627(IDBI BANK LTD)
Cheque Amount-4042Rs

Dropped atICICI BANK NARAINA VIHAR BRANCH on the 1-june-2010

Regards
Abhyudayt Singh
[protected]


DDA FLAT NO 65 F POCKET B7 MAYUR VIHAR-III
DELHI-96

Dear Sirs,

I made online transaction to transfer Rs 12,000 to friend's A/C but I mistakenly transferred to wrong A/C on date 1/06/2010 with Payment ID: [protected] & Transaction id BIL/[protected]/Against Laptop Payme/NS . Actually I wanted to transfer the amount to A/c #[protected] but it was wrongly transferred to[protected].

ICICI online banking system is such it only asks for A/C number & registers payee. There is no cross verification of A/C holder so people generally commit such mistakes. This is deficiency in their system. You can find so many such complaints against ICICI bank. Now bank is not able to trace the A/C holder. I had logged complaint to bank but nothing is done.

Immediately after I came to know about the mistake I contacted the Customer care toll free number and they advised me to contact the Branch Manager who will contact the Ac holder to whom the money was transferred.

I approached the Branch Manager Mr. Pankaj ( Liberty Garden, Malad Branch - Mumbai ), who asked her employee Nisha to contact the Customer but the person to whom the money was transferred has not been using the account from past one year and was not available on his contact number with the Bank. I requested the Bank manager to make sure that the third person should not withdraw the money from his account and reverse the transaction immediately, but I was shocked to hear from the bank that they cannot do this and there is no way that we can stop the opposite person to withdraw the money as it is in his account.

The Bank staff then asked me to contact Mumbai police and register a case with them. I went to Malad Police station, Bangur Police station but the Cops refused to register a case giving me the reason that as there is no fraud or theft committed in my account they cannot register case for me under any section of Indian law. They also informed me that as it is my account, my bank and my money then bank should act on my written complaint or intimation to them and reverse the transaction.

I disappointedly went back the Bank and informed them about the police episode and now I had a different operational manager Mr. Manoj who agreed that cops will not help me and in such case there is no way that bank can help me too. He behaved and displayed a attitude of telling me that I have done a crime or murdered someone and my 12,000 in no way is retrievable. He also informed me that I am not the first person to do such mistake and that is the reason he is telling me to forget my money. After a short argument with him he informed me that he will send a bank representative to the third party account holders address and try to get in touch with him. The Bank guy after visiting his place came to know that the person does not stays there and there is no trace of the account holder.

It is now one week and bank has not taken any step to stop the opposite person to misuse my money or help me in retrieving my money.

Being a common man I am now not only in a state of shock but left all alone with no one in the entire system of Indian law trying to help me. The Cops have a valid reason not to register a case for me. The Bank seems to be giving me all kinds of reasons not to help me in any possible way.
Is there any way that anyone can help me. I can be contacted at my Cell phone # +[protected]


Regards
Sanjay Khemani.
+[protected]

I am account holder of ICICI CREDIT CARD.
Last month before my due date My Due payment was Depsited to ICIC Bank on 01 May 2010 by Indian Railways. Even Though the Money was Deposited by Railways before due date. After receipt of money also before time they charged me a late payement fee of Rs 400/-
This is not fare at all
Charle Hussain

On 11 May 2010, I dropped a outstation cheque dated 7th April 2010 with cheque number 660476 which was returned due to mismatch in name. Cheque was in favor of Rajni Gupta while account is in the name of Rajni, however my account number was mentioned in the cheque itself. I am surprised that despite of the account number mentioned on the cheque the cheque was not credited to my account.

I took 15 days to trace this cheque as i submited the online request vide no SR SR[protected] but no one replied to me. Poor services by oNline cheque status query.

Also the bank Sec 23 Gurgaon where cheque was dropped had no idea of its whereabouts. Poor sevices by branch also.

Then I contacted customercare who said cheque will be posted back to my adress. Still i didnt recive teh cheque. Poor services by bank.

Then agan I contacted customer care who provided the courier comapny details. Sppedex and number DL72198, which is not traceble on the net.

I dont know what the bank is upto and what kind of courier vendors are employed by the bank.

The cheque amount 1,40,000 is handsome and i am suffereing due to delay caused by your very poor customer services team.

I hope writing to you may help me out.

Regards,

Rajni Gupta
[protected]

My Name is Murugesan Ramasamy and I have taken a loan from the ICICI HFC for Rs.1800000/- I have completed the EMI in the month of Jan 2010. I am following it up with the customer care of ICICI for my original documents and till date I have not got the documents. The Service Request ref is SR[protected].
When we delay the EMI, ICICI charges penalty and when ICICI delays the documents, there is no accountability. Is there any suggestions to get the documents from the bank immediately?

DEAR SIR,
I'M ICICI CREDIT CARD HOLDER SINCE 8 YEAR & MORE

LAST 2008 , DUE TO PAYMENT OF AIRTEL BILL MY CARD WAS OVER SWAP FOR RS. 100 & BANK HAS DEBITED 500 + SER TAX + INT & ETC.

THEN NEXT OVER SWAP WITH IN 2 MONTH FOR NOT EXACTLY BUT RS.200 OR 400

FROM THAT MONTH I MADE THE PAYMENT OF ONLY PURCHASE DONE . IT MEANS , I DEDUCTED THE OVER SWAPPING CHRG, INT , SER TAX , ETC

TILL DATE THEY MAKE MY OUTSTANDING RS. 8000 TO 9000 , NOW THEY CALLING FOR SETTLEMENT FOR RS. 5000/-.

I TOLD THEM I'M NOT GOING TO MAKE SINGLE MONEY/PAISE FOR OVER SWAPPING , SER TAX , INT , YA I'M READY TO PAY IF ANY BALANCE AGAINST WAHT EVER PURCHASE MAKE / MADE BY ME IN PAST OR PRESENT IF ANY BALANCE .

BUT THEY DENIED TO TALK OR REVERTING THE SAME AMOUNT.

E.DAY THEY CALLING ME TO MAKE PAY & HARASSING ME E.DAY

SIR PL GUIDE ME WHAT I HAVE TO DO.

I INFORM OR NOT INFORM TO CONSUMER FORUM DEPARTMENT , CONSUMER GRAVEANCE DEPARTMENT OR ELSE SOME ONE PL SUGGESTME.


THANKS
PRAGNESH DOSHI
[protected]

I am having an account with the ICICI santosh Nagar branch. This account we open only for the trading purpose. When I open this account it has been clearly told to me its a zero balance saving account. Now suddenly they start charging from me. This month they charged 552 ruppes from Account. When I call stupid ICICI call center guys they told me that this charge will be there if you will not maintain a balance of 25000 in your account.


Please beware of ICICI bank. I am soon going to close this account and will move to some other bank like PNB or Sindicate but I advice please never open a account with ICICI.

--Vipin

Sir ,
I was working with ICICI Bank Ltd , On the role of sister concern I process my Employee Id Is C 31614,
Location Aurangabad . I have sent claim to I Process Pvt. Ltd Andheri Kurla road , Mumbai . April 2010 . Still I am not got the claim , I have submited all required doquments along with my account no that is ,

Icici bank ltd
savings account[protected]

so kindly do the needfull


Yogesh Ramdas Sapkal
[protected]
Aurangabad (mh)

I also same issue and A loan was given by ICICI bank in 2001 and I paid before the due date even though they have asked for penalty when I refused and not paid they have tried by various means to pressurise me and asked for RS 2500/-( Approx) in 2001. On 27.4.2010 I got call from Mobile No. [protected] and person was introduced himself as Inspector Rathi and asked me to contact Mr Vijay Ramani( Advocate) No. [protected] for immediate payment of dues of ICICI Bank otherwise they will send police to my Residence against the case No. 343/09 pending in Ahmedabad Court at Ghee Kata Road. When I contacted Mr Ramani he told me in Your card No. [protected] the payment with panelty is RS 17500/- and if you pay RS 10000/- we will not take action.

Due their threat I contacted ICICI Bank and paid RS 10000/- but when I want confirmation no body is ready for reply. Now I am sure this is fraud of ICICI Bank and with the help of some Advocates they are taking name of police to pressurise customer to force them payment of the wrong charges made by them.

I am having all the proof of phones and card statements, correspondence and request for help for taking legal action against ICICI Bank.

Please help and advise

Regards

Dear Sir,

I have received the news from Oriental Bank of Commerce that my loan application has been rejected as my name appears in the ICICI Bank Defaulter's list in CIBIL.

Please be informed that I had a credit card and the amount due against me was close to Rupees 50 thousand till last year. When I received funds on my savings account,my debit balance was automatically adjusted by ICICI Bank, and hence there was no amount outstanding.

However, they have gone ahead and put my name in the defauter's list (CIBIL).

I have applied for an education loan,from Oriental Bank of Commerce, but it was rejected by them because ICICI Bank has shown me as a defaulter though I had CLEARED my dues at least 3 months ago. My career is getting ruined. I have made a complaint to ICICI Bank, and after realizing their mistake, they have promised to send me a No Objection Certificate (NOC). I am afraid that the NOC may not be sufficient to get my education loan approved.

Please advise, please help.

R Giri

[protected]

Dear Sir,

I had a credit card and the amount due against me was close to Rupees 50 thousand till last year. When I received funds on my savings account,my debit balance was automatically adjusted by ICICI Bank, and hence there was no amount outstanding.

However, they have gone ahead and put my name in the defauter's list (SIBIL).

I have applied for an education loan, from a nationalized bank (Oriental Bank of Commerce), but it was rejected by them because ICICI Bank has shown me as a defaulter though I had CLEARED my dues at least 3 months ago. My career is getting ruined. I have made a complaint, however, they are saying they will send me a No Objection Certificate (NOC). I am afraid that the NOC may not be sufficient to get my education loan approved.

I need a letter of apology from ICICI Bank as soon as possible, else I will be forced to drag the bank to consumer court. Please resolve my problem, if possible, which means I need the approval of the educational loan from Oriental Bank of Commerce. This problem should not have been there in the first place, it is purely out of sheer callousness and indifferent attitude of ICICI Bank. It is a matter of my career, and my entire life.

Else, I would like to advise you all that I am going to sue ICICI Bank for the damage and for ruining my career and life.

Please help me as soon as possible. Please treat this matter as extremely urgent.

Giri

[protected]

Dear sir,
I am Dharmesh Kapadiya, was working in Icici bank ltd 2 wheeler loan dept. it was 9 months later, that i sent my pf withrawal dform to your co. located office in Ahmedabad to Mr. raj kishor.
i have not received any reply regarding ny pf.
my pf no is MH/94095/7099
plz give me proper reply regarding this. and tell me for new prosidure on new address of your company.

Dharmesh Kapadiya,
9/2068, Gopi sheri.
Limda chowk , bhagal,
Surat. 395003
(m)[protected]

I have Some Financial Deals for the last 3 to 4 years and there are not closed properly. So bank has been recovered the ammount from my ICICI account which has been recently opend as salary account.

This has been done without my permission.

Please help me how to react to this?

Hi,

I am Vikas Singh & unfortunately have an account in ICICI bank.
ICICI bank A/C No.[protected]
I deposited a cheque in ICICI bank , Chennai Ambattur branch on 30th April 2010.
Cheque amount is still not credited in my account even there is no update from ICICI bank.
I have visited ICICI Ambattur branch 4-5 times but their Customer care executive Mr. Tejas is also not able to help me.
I have sent many mails to Customer care of ICICI but rather solving my problem every time some new account manager pops up with new fake commitment.
I have list of account managers too-G Vamshi,
Shirisha Padmini,B.Swarna latha ....

I have all mails what i sent to ICICI customer care if required then i can send or attach.

cheques & ICICI bank details are mentioned below-

1) Cheque Number- 343369
2) Bank's name cheque belongs to- State Bank of India
3) Branch- S.B.I. Main Branch, Varanasi (U.P.)
4) Cheque Amount- Rs. 23910/-
5) ICICI bank A/C No.[protected]


Regards

Vikas
[protected]

Dear Customer,

Reference: Bond holder number 6251677

We thank you for writing to us.

We have received your e-mail and taken a note of your matter. We will update you with the status by May 12,2010.
May we request your patience and co-operation.

Sincerely.

Mohammed Javeed
Customer Service Manager
ICICI Bank Limited

From: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Sent: 14 May 2010 13:52PM
To: Tejas Solankis ([protected]@hotmail.com)

Dear Customer,

We realize that we are taking more time than promised to resolve your query. We are trying our best to resolve it as soon as possible. We also regret having to ask you for some more time. We will reply you by May 19,2010.

We seek your co-operation in accommodating the delay, with our assurance that we have given your query priority status.

Sincerely.

Mohammed Javeed
Customer Service Manager
ICICI Bank Limited

RE: 'ICICICARE=[protected]' TAX SAVING BONDS‏
From: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Sent: 20 May 2010 05:47AM
To: Tejas Solankis ([protected]@hotmail.com)

Dear Customer,

With regards to your e-mail, We shall arrange to re-despatch the redemption warrant no. 151423 (cheque no.91758) dated 11.3.2010 for Rs. 31780/-, to the address, recorded with us, within 8 days.

May we request your patience and co-operation.

Sincerely.

Mohammed Javeed
Customer Service Manager
ICICI Bank Limited

RE: 'ICICICARE=[protected]' TAX SAVING BONDS‏
From: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Sent: 23 May 2010 03:15AM
To: Tejas Solankis ([protected]@hotmail.com)

Dear Customer,

Reference: Bond holder number 6251677

With regards to your e-mail,Please note, redemption warrant will be dispatch to registered address with us.

Address:
D-101 VRUNDAVAN TOWNSHIP,
MAKRAND DESAI ROAD,
GOTRI,
BARODA - 390007


Sincerely.

Mohammed Javeed
Customer Service Manager
ICICI Bank Limited
RE: 'ICICICARE=[protected]' TAX SAVING BONDS‏
From: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Sent: 31 May 2010 07:42AM
To: Tejas Solankis ([protected]@hotmail.com)
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Dear Customer,

Reference: Bond holder number 6251677

With regards to your e-mail,Please note that, We have dispatched the indeminity forms to your address,once we receive the forms a confirmation letter will be dispathced to your address.

Please find the letter enclosed for your reference.


Sincerely.

Mohammed Javeed
Customer Service Manager
T THE PAYMENT AND EVERYTIME A NEW PROMISE OR NEW ISSUE IS BEING CREATED
I HAVE ATTACHED ALL THE CORRESPONDENCE FOR YOUR REFERNCE
PL. DO NEEDFUL

PL NOTE THAT WHEN I WILL GE
ICICI Bank Limited