ICICI Bank Complaints & Reviews

Dear Sir,
It is to bring into your kind knowledge that I have deposited a cheque of SBI ORAI amount of 51023/- and cheque No. is 832395 in my account in ICICI Govindnagar Kanpur on dtd of 15th January. But After complaint of more then 20 times in Customar care No any Consaltent provide me confirm information about cheque. I have recieved a mail from ICICI on 22nd March of Lost in Transit. Kindly Justify..........

My A/C No. is[protected], Bank- ICICI Kanpur, Mob.No. is [protected]

Thanks and Regards
Vikas Vishnoi

Sir, In continuation to my complaint for ICICI Bank on 04/05/2010, I point out that bank repersantatives have spoken to me but could not explained properly. According to bank a demat cum saving a/c holder has to maintained QAB of Rs.5000/- as per latest policy of bank. OK. THIS IS ACCEPTED. Subsequently, bank customer officer sent me mail which is furnished below:

Date: Thursday, 15 April, 2010, 1:33 PM


Dear Mr.Khannna ,

We wish to inform you the status code for the account has been changed to HBIDR which is a zero balance account.

The same will be reflected after 3 working days.

Request your kind patience in the interim.

Sincerely,

Yogesh Kesarkar
Customer Service Executive
ICICI Bank Limited.

Sir, How can a customer trust on such working of bank which has no morale.Thanks.

i was working with icicibank(I process india pvt ltd) tw loan department in junagadh location i was all ready resign on 02/04/2008 and all paper submit to company but still time my releaving letter and Full and final settlement are pending, i was all ready submit f&f form two time. so pls let me know my f&f status and revert me on my mail id menson below and give me ph no for further communication.


mehul.[protected]@yahoo.co.in
Name-Mehul Babaria
Emp id- c13684
Product- Tw-loan

Regards,
Mehul Babaria
Mo-[protected]

icici credit card number:[protected]

I really want to request ICICI to open up vacancies for a bunch of sensible nodal officers.
ICICI need not hire external agencies to recover debts their own nodal officers department are by itself extremely tortureous.
They cannot read or understand english.

I had strictly mentioned that Ms Arunjyoti should no more contact me. Yet she calls me which means that ICICI fails to understand the complaints made by the customer thus resulting in the delay for the solution which furtherer results in the inconvinience caused to your customers which results in excess financial charges and so on and if you think by reversing some incorrect financial charges levied by you for the delay from your end in reslving my issue it is a service gesture then I WILL NOT ACCEPT THIS BULL .

ALL THIS CHARGES LEVIED TO ME ARE UNACCEPTABLE WHICH I HAD MENTIONED EARLIER THEY ARE NOT PURCHASES MADE AND I REFUSE TO PAY ANY CHARGES OTHER THAN THE PURCHASES THEREFORE I REQUEST SOME SENSIBLE AND EFFICIENT PERSON TO CALL ME AND RESOLVE MY PROBLEM

PLEASE ASK THE STUPID OUTSOURCING AGENTS TO STOP CALLING ME .

AND RESOLVE MY ISSUE AT THE EARLIEST

Dear Sir,

I have not yet received the payment of the redemption amount against the ICICI Tax Saving Bond-03 2005-TSB-Two. My bond holder number is[protected] and the Certificate number is 37813. The date of redemption was 30/04/2010.

I hereby request the relevant authorities to ensure transfer of the payment at the earliest. This is certainly not a good professional practice on the part of ICICI Bank.

Satyabrata Acharyya
3rd. Floor, Rukmini Tower, Harmu By-Pass Road
Ranchi: 834 001

Date: 12/5/2010


Subject: Fraud in my ICICI bank Account Number[protected]
during period 7th May 2010 to 10th May 2010.


Somebody hacked my icici bank account online user id and password and transferred Rs. 44219.62/- from my account. This amount has been transferred to another account, which i don’t know how it happened. I was really shock as I don’t use internet banking during this period.

Details of my icici account
Account number:[protected]
Branch: Naranpura, Ahmedabad, Gujarat
Date of fraud transactions from my account: 7th May 2010 to 10th May 2010

Funds got transferred to others Vodafone account with 39 fraud transactions .He had also try to transfer amount in Auto recon TID but it was failed. Total fraud transactions numbers were 54.

I registered a complaint in ICICI bank and the complaint number is[protected] and service request number is sr.[protected]

Please try to resolve this and transfer the funds back to my account. I need your Intervention & support to resolve the issue & get back My Hard earned Money at the earliest.


Thanks
Alpesh Prajapati
Mo: [protected]
Email:[protected]@yahoo.com

Dear Sir,


I have an account with ICICI bank with S/B account no.[protected]. I have given an ECS mandate
to LICHHFL, Bangalore with a/c 62000654.

This ECS mandate had been rejected by ICICI without any reason. This has created a mental harassement to me.

The location of problem is Bangalore. And ICICI is reponsible for dishonoring the loan ECS mandate to LICHFL, Bangalore.

I seek componsation from ICICI, Bangalore for fixing me mentallly harassed.

ICICI have disobeyed the RBI mandate for ECS in this case.

regards,
Janardhana Acharya.G
Mobile: [protected]
L&T, NO:19, MG ROAD, BANGALORE

Dear Sir,

The ICICI bank has refused to pay an ECS mandate to LICHFL on[protected] and has not provided any reasons for the same.

This has insulted me as a default payer to LICHFL and I seek menatl harassement compensation from ICICI Bangalore.

S/B account no:[protected]
Loan Account:[protected]lichfl)
Mandate active on:[protected]

I seek compensation for mental harassement by ICICI bank, Commissariat road, Bangalore.
As they diShonored the ECS mandate by me as per RBI rule.

regards,
Janardhana Acharya.G
Mobile: [protected]
MG ROAD
BANGALORE

Dear Sir,

My name is Jitendra Mohanty. I have a loan account having no LBPUN[protected]. I had applied for a fixed interest rate change on Feb-2010. ICICI Bank has deducted an amount of Rs. 6,077.00 on 30/01/2010 towards the same. However till today my interest rate has not been changed. I have followed up several times during these days. Every time I am getting reply that it will be done in another 8- 15 days. It has been already more than 3 months.

Whenever I am writing any letters to Customer care they are saying that you have to go to Home Loan office personally and whenever I am calling Home loan office (Pune Ghole road) they are saying you call Customer care or visit here personally. I have visited home loan office several times.

Please let me know to whom I should Contact. Please give me ICICI higher authority mail id /Phone no. I am a customer of ICICI Bank for last 10 years. I have home loans, bank accounts, several insurances; MF, demat account etc with ICICI bank.

This is very much frustrating experience. Please help me

Thanks
Jitendra Mohanty.

I Was a customer of ICICI bank Since May 2008 with account no. 628XXXX41056 at Noida sec-50, I was applied for CAR loan from ICICI bank in last month they proces the file in 20 days At fixed rate of [protected]@9.75% & bank person assured me if rate of interest is rise we give loan on

9.75 % which is finalise on papers . but at time of delivery of car ,bank person says we cannot give you loan on 9.75% we give on new rate of interest WHICH IS 10.5% .

What i can do this time i don't have money, its a fraud with customer & waste the time of customer , WHY WAS THIS NOT TOLD TO ME FIRST time ? Why is ICICI quality of service so poor.. one month delay ? Who is responsible for not telling this ? HOW CAN I TRUST THAT ICICI BANK PERSONS ARE GIVING THE CORRECT INFORMATION?


Kindly reply me as soon as possible.



following bank persons are contacting me Mr.Ravinder ([protected]),Mr.Kazim ([protected]) & Mr. ABHAY([protected])




else I will go to consumer court... It is so simple)




TAKE LOANS FROM ICICI BANK THEY ARE FRAUDING TO CUSTOMERS IN DEALING FIXED RATE OF INTEREST CHANGES TO FLOATING

RATE OF INTERESTS

Dear Sir,
I had made a online service request for a DD worth Rs. 1155 on 28th April, 2010 to ICICI bank. The same day, i was got the confirmation mail that the draft has been created and sent to my residential address via Sigma Courier Agency. But, i have yet not received the DD. When i contacted to the Bank, its represenattive said that Sigma courier delivery boy was gone to my house, but my house was locked. But, it is totally false claim. My house is manned 24 hours a day. My family reside in the house. Suppose if my house was locked, then it is the responsibility of the courier boy to stick a slip in the house. But there was no slip found stuck in my house. When i said to the ICICI bank representative that the delivery boy has told a lie, then he said (N Ramachandra Rao,Customer Service Officer,ICICI Bank Limited) that he would look into the matter and send the courier again by 12th May, 2010. Now today he has written me a mail, in which he said that i would have to collect the DD from my Main Branch : Nariman Point, MUMBAI. I reside in Thane, and why i would to go to Nariman Point branch to collect the same, as it is the ICICI bank and SIGMA courier fault. Why i would suffer for the fault committed by ICICI bank and SIGMA courier. Please look into the matter , so that i get the DD on time.

Regards,
Navin KUMAR,
Thane-West,
Contact No. [protected].

Dear Sir/Madam,

Below is an email I have received from an unknown source. From the link's address provided in this mail it clearly shows that it is a scam email. The html address of the link provided in the email is as below and the full header of the email follows subsequently (Copy also attached as text document).

http://www.idhops.com//includes/phpmailer/BANKAWAY.html

From Icici Bank Thu May 6 05:13:43 2010
X-Apparently-To: [protected]@yahoo.co.in via 203.104.16.216; Mon, 10 May 2010 02:39:56 +0530
Return-Path: <[protected]@icicibank.com>
X-YMailISG: LorimG4WLDv6aI9QSffhN4hHVbTmdjxYQFQn32Ffd5VUPwCB2Zk3aaYmalXAlF6vvgdPoe051gsVKoYO...⇄
X-Originating-IP: [212.53.40.34]
Authentication-Results: mta150.mail.in.yahoo.com from=icicibank.com; domainkeys=neutral (no sig); from=icicibank.com; dkim=neutral (no sig)
Received: from 212.53.40.34 (EHLO etc.tario.ru) (212.53.40.34)
by mta150.mail.in.yahoo.com with SMTP; Mon, 10 May 2010 02:39:56 +0530
Received: from [41.217.65.14] (account [protected]@sipnet.ru HELO User)
by mx.etc.tario.ru (CommuniGate Pro SMTP 5.3.6)
with ESMTPA id 50370391; Fri, 07 May 2010 01:13:47 +0400
From: "Icici Bank"<[protected]@icicibank.com>
Subject: Icici Internet Security Central
Date: Wed, 5 May 2010 22:13:43 -0700
MIME-Version: 1.0
Content-Type: text/html;
charset="Windows-1251"
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2600.0000
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
Message-ID: <auto[protected]@mx.etc.tario.ru>
Content-Length: 1431

Please look into this and do the needful action.

Sir,

Icici credit card no [protected] is issued on my name dharmesh mathur. delhi icici charges surcharges on my card with any purchase long back. Despite of many call and email on customre care they didnt wave off Rs 150/. now i have a salary account with icici karnal. Recently icici debited my account with Rs 9029.19 on 11 nov 2009 without any notice and still they are sending credit card statement for pending charges. please help me.

regards,
Dharmesh
[protected]

Dear Team,
I am still not received my RPFC Claim since now, I also have been submitted an application regarding this to RPFC Department at mumbai they also received that application in Oct-2009 but still there is no action was taken on it. I request you Plz. Cleared my all dues as soon as be possible my RPFC A/C No is- EPS A/C No-MH/46735/6696. For any query regarding this Plz. contact to me on my Email ID: sachin.[protected]@e-nxt.com and [protected]@gmail.com

I am a satisfied ICICI Bank customer from last 10 years. based on the said relation ship, I have visited in east of kailash branch on dated 8th Aprill 2010, for making a FD for Rs. 25000/-. I reached at reception regarding the FD ,the lady seated over there guided me to Mr. Ankush Sharma. I asked him for process the FD of Rs. 25000and I tendered the cheque of said amount to him, but he briefed me a plan in which if I invested Rs. 50000 for three years I will get Rs. 14,32,000 at the end of 15 years. I asked him, is it a insurance policy or is it a ULIP he said no Sir this is FMP( Fixed maturity Plan),suddenly another person Mr. Durgesh came in the picture and explain the same thing to me. I asked them about the catalogue or broture or name of plan to check on your website. They said these are the shortterm plan it does not carry any catalogue and it is not on our website but it is on our internal link called interanet. I tendered the cheque of Rs. 50,000/- to him and asked him to make the paper in the name of my son Arshman Singh ( 2year old ) they said as the person is minor so we have to take birth cert. for age proof. next day Durgesh came to my office and collect the birth certificate and ask me to sign one form. I make the signature, I again ask him the same thing. He told me that I am from branch of Bank we never tell lie ,we are not agents, we are salaried people.if you find any thing wrong then you can cancell the plan and your full money will be refunded. on 16th of Aprill I received the papers through courier and it was nothing as they have commited me. I contact in your branch on 17 th Aprill and meet with Branch Manager Mr. Sidharth where he took my original papers and asked me to sign a form for cancellation. in front of him Durgesh commited me that my money will be credited in my acount with in three days. But my tragedy or bad experience did not end here, when I have not received the amount till thursday 22 nd Aprill I contacted the customer care no. they said that they have not received any application for cancellation. Then I again visited in your branch on 23rd they (Both Durgesh and Ankush) said Sir, your policy has been canceled and it is reflected in our system. again I have visited in your branch on 24th then I meet with you, in the presence of BM they also said the same thing and commited me to ring with in 2 hour to let me know the status. and as per your customer care deptt. they have received the application only on 24th. In the evening around 5 PM I received a call from Durgesh claiming that as my name does not match so they have despatched the DD from mumbai when I asked about DD no. or POD no. he said will let you know in short time. after half an hour I again received a call from Durgesh asking for sorry and tell me that he was hiding the mistake of his coleagues and my application has been filed on 24th of aprill.
Sir, Although today on 5/5/10 I have received the Rs. 49997 against my cancelled policy with kind cooperation of yours. I request you to please take appropriate action against both of them so that they will not dare to cheat any body else in future. Although I am also consulting with my advocate to file a cheating case with EOW of Delhi Police and with IRDA also.



from,

Jaspreet Singh
[protected]

This is to bring to your kind notice that I had some billing dispute with ICICI Back Credit Card over a online misuse incidence over 2 year back.

The matter was resolved after the payment of Rs. 8500/- (30th September 2009) towards full and final settlement. Till date there is no pending payment towards ICICI Credit Card and they have gave a NOC in this regard.

But still the matter is not closed in the CIBIL and as per the attached city bank credit card dept. letter.

Credit Card No: [protected]
Name: Sudeep Das
service reference SR[protected]

i brij mohan having a current ac with icici bank preet vihar . as yashika enterprises ac no[protected] .i give for rtgs on 04/05/2010 at 9 am. to miss shilpa saini on counter no 20.but she has not done rtgs till 11 am then again i called to shilpa, but till then she has not done ,again i called at 12,33, then she hold the line and told that doing.again visited the branch at 1 pm she told aapko jo karna hai so kar lo ham aapni margi se hi kam karenge,jad bolo ge to gard bula kar bahar nikalwa dungi.i deposited the chaque no925234 ,nextis chq no 211985 ,on 04/05/2010 at masine time 10/18 am but the chaq has no status till 06/05/2010 time3pm.i always visit the branch ant try to met the manager but he is not avelable.
so pls help me for my resolving the problem.
thk reg
brij mohan
[protected]

dear sir,
My self Mr.Manoj Mahadeo Mendhe,MY policy no.11543687.we received a call from india infoline by name of ICICI on date 14 march 2009 that we selected for 1 year free policy.then after that the executive by name Mr.sheikh living in akbar plot,AKOLA guided us about icici invest cash shield bak policy he told us following points:-
1.after 3 years regular premium payments the benefit is you can remove your premiums with benefits and also discontinue the policy

2.he dont told about 55% premium allocation charge will be deducted in 1st year premium and 20% in 2nd year.

3.he told us that after 5 year premium payments you need not to pay afterwards it will be paid by your interest.

and when we complaint to icici,they give us complaint id no.21944033 bt no response yet
we received email from them that you should change the policy in free look period of 15 days but sir me and my wife we was busy,hence we not read policy documents in those 15 days.

kindly,give us proper solution.
thanking you,
Mr.MANOJ MAHADEO MENDHE
mb.[protected]

I am a NRI customer of ICICI Bank for more than 10 years.

I have been struggling with ICICI bank's inefficiencies for the last many years and would like to lodge a formal complaint.

I feel ICICI bank is just an Inward banking institution and hold on to our money whichever way it can. It is easy to send the money to the bank.

Since the past 10 days I have been trying to send money to a Non ICICI bank account using the online feature. In this process I have locked out my transaction password 2 times. I feel ICICI has developed and programmed their website in an ingenious way.

I use a high speed internet connection at my home as well as at my office from where I do most of my banking. I can access all other websites including the secured ones. All pages on the ICICI bank websites also work fine except when we have to register a NON ICICI bank account as payee or transfer funds to a non ICICI bank account. The Page freezes, Times me out, kicking me out, or gives a "Application Setup error". It will however, not let me take out money from my account.

The Fund transfer option to move funds from my account to a ICICI bank account has no problem.

I am an able bodied Chartered Accountant who is fast with the Keyboard and has a very fast internet connection. I feel pity for all the ICICI account holders who do not have a stable or slow internet connection or who are senior citizens not too fast with their actions with the mouse and keyboard. I am sure they will be banging their head with frustration for not being able to meet the ICICI banks website policy of completing all actions within a few seconds before being timed out very conveniently.

I feel this is a conspiracy by ICICI to prevent their customers from accessing their funds at their convenience.

On top of this when I try to log in or use my transaction password to complete the transaction to move the funds 20 times in a few hours due to being timed out every few minutes, I surly enter one or more password characters incorrectly. ICICI bank web site very very conveniently locks me out of my account. To seek a new password I have to send a request which takes 7 business days to complete before I can access my funds again. To top it all, ICICI bank charges me a fee with service tax to provide me with a new password. I am sick and tired of hearing that this is a security for my funds with ICICI.

I sincerely hope that you will take note of my complaint and arrange for the time out issue to resolved to increase the time limit from 15 seconds to at least 5 minutes so that the process can be completed. The information required by the web pages for account #s Name of beneficiaries, amount etc etc require a fair amount of input which cannot be provided in a few seconds when the copy paste commands have been disabled by the ICICI website.

I will appreciate if you can provide me with the Bank Ombudsman's email address or other contact information so I can also direct my complaint to them for investigation into the affairs of ICICI banks internet protocols.

Ashfaq here.
I've been holding an account with ICICI for the past 44 months.
It is a salaried account.
So, it doesn't matter if I maintain Zero balance.
But, over the past one year, I've observed several hundreds vanishing from my account.. and this does NOT get reflected when I check the last transactions over phone.
It's been a lot more than a year since I even received a statement (..neither have I been issued any upon request months ago).

The staff told me this was something like a "yearly" deduction.. Does this "yearly" deduction take place every three months or six months???... 'coz that's just how often I seem to have balance missing from my account.

Wish to have some light thrown on this.. or have it curbed.

Ashfaq Badsha, Chennai.