ICICI Bank Complaints & Reviews

Hi ICICI Bank,

I saw some similar debit so many times from my account.
Please verify and refund my debited amount asap.
gmail : akkumarpolayi.[protected]@gmail.com

496 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 730.20
497 10/06/2022 10/06/2022 EBA/NSE N
2022108/[protected] 7.84
519 14/06/2022 14/06/2022 EBA/NSE N
2022110/[protected] 356.50
520 14/06/2022 14/06/2022 EBA/NSE N
2022110/[protected] 3.17

Thank You!
Regards,
Alok

Hello,
The bank is charging me money without any reason on the name of ECSRTNCHGS. I don’t know what is this and they have charged me around 600 rupees in last week. So as a customer I am registering a complain of this.

Amit Sinha

A/c #[protected]. I was to retire on 30th of April 22. Was in touch with banking manager Ms.Nikita [protected]. On 20th of April 22 went to bank to get the adhar card address of my daughter changed. Met Nikita who introduced me to her senior Ashfaque Sheikh [protected]. He started discussing various investment options. Even showed me a slip of paper where the returns were 15% pa.
During the entire discussion even with Nikita earlier I was very clear that what ever investment they suggest should give me fairly good returns monthly so as to enable me to take care of my day to day expenses. Inspite of this Ashfaque invested my 2.50 lacs in 2 policies with ICICI Prudential unknown to me. When I got the mail from them with yearly premium of 1.50 Lacs x 2 I was shocked. Next day when I met him He cooly told me to get the same cancelled. When I went for cancellation to prudential office enquired about the deduction if any. Prudential staff confirmed tht there will be no deduction except minor deduction if any towards medical examination etc which in my case was not. When the refund was credited in my account to my utter surprise Rs.13336.51 was deducted. Since then have been running from pillar to post but non neither Prudential staff nor Bank staff who were responible have been able to give me satisfactory answer. Thirteen thousand is a very big amount for an retired person. This is all due to absolutely careless attitude of Ashfaque who inspite of knowing the facts forced me with these policies. After two decades of my association with ICICI Bank feel like closing the account. Do look into the matter and I await for refund of 133336.51 .

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.

I have my savings cum salary account in ICICI, Infosys Mysore.

My credit card expired in Feb 2022 and I had requested for a renewed credit card to be delivered to my Bangalore address which is already communicated to the bank and updated in my netbanking profile.

But the card was never delivered despite raising multiple requests. They blocked my card in Mar 2022 stating lack of new delivery address for the new card.
I was unable to pay my pending EMIs and the credit card dues. My dues and interest piled up.

Finally they sent a lien notice of 1 week to clear my dues. I paid Rs.4453 including the EMI amount, interests and penalties. My EMI amount is only Rs. 1481.76 /- including the interest and IGST.

It is the bank's fault for not renewing my credit card and not delivering on time. I want the remaining amount reimbursed to my ICICI savings/salary account.

The amount was deducted in the name of DP charges in my account without intimation of any mode and again debited the amount twice and incorrectly So, whatever the deduction of the amount also targeted by the bank to customers on other recurring mandate dates of deduction amount from that respective account. So that bank will levy the ECS charges again on the customer for the reason of not maintaining a sufficient balance. This is one of the ways a bank is looting the customers.
This has happened to me and even if I sent the emails and spoke with customer care but there is no proper response.
This needs to be addressed by the Bank and needs to return my ECS debited charges to my account asap.

I have been using my Internet bank account for long and now its saying it is disabled, I called customer care but IVR system is responding no customer care representative are attending calls even after one hour waiting of multiple time.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. I am in a very urgent need of transferring fund to my mother for her illness as I am far away from my home town at present but such service of ICICI bank has kept me in a very awkward situation. Same situation I have faced earlier also and that time as well no customer care was picking my call then I visited ICICI nearest branch for resolving it.

How do I get the internet banking user id reactivated? As I have to transfer fund now...

I have current account in icici bank and my account was freezed by bank on 3rd june. Even they didn't informed or warn before freezing my account. I tried to contact their support and bank as well, but they didn't give any solution. Very bad experience by bank support. I am unable to use my balance in that account.

Google play has fraudulently deducted 489.00 INR from my account.
I have not subscribed to any google play.
Also, I cannot manage recurring charges on my phone - icici.
Please block Google play from My account.
Give me the solution soon.
Thankyou
Please reply

I had make payment at restaurant and I used imoble pay app from icici which I do regularly. This time billed amount deducted twice with sheer bugs in app where in first attempt I got the acknowledgement as not successful and same with second and still same amount deducted twice.
When I called bank, they said second transaction is in process and they don't know if I will get return. For such services, ideally ICICI should compensate for hassle to customer but I just expect my money to be returned.

My account number is[protected].
Unnecessarily Rs. 588/- has been deducted from my account for picture debit card. I had never applied for that card. I have received that card also. But no wants to listen my complaint. Date of deduction is 26 May 2021. Please help if possible

Ma'am, I went to your branch where I want to open my savings account, but there the manager and staff are misleading me and saying that you have to keep monthly average from 50000 to ₹ 200000 in your account, otherwise you will be charged with confusion and my account is not opening

Today (18/06/2022) about 590 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~TATAMOT~02JUN22~54
4c3c7~[protected]without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? NACH_AD_RTN_CHRG~TATAMOT~02JUN22~54
4c3c7~[protected]

Hello ICICI,
Every month 100rs debit in my account under iprugtp-nca-sr[[protected]]si.
I am regular customer icici bank for last 4 year.

Without any intimation my account has been debited

Am an icici bank customer. Today[protected] ecsrtnchg charged 277 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. please return my charged amount. My email id is shajahan.[protected]@gmail.com

Hi Team,

Please help to replace my expired multiwallet card...

Sir/ Madam, I am an account holder in your bank since last 8 years. My saving[protected] is (mention your account number). I want to bring this to your kind ATTENSION yday 16/6/22 the amount deducated in the name ECSRTNCHGSO 408.71, AND again the amt. deducted in the name of ECSRTNCHGSO 590.00, AND again the amt. deducted in the name of NACH_AD_RTN AMT IS 590.00 AND again the amt. deducted in the name of NACH_AD_RTN AMT IS 590.00 AND again the amt. deducted in the name of OF NACH_AD_RTN AMT IS 590.0. TOTAL AMT DEDUCTION IS 2768.
Plz i requested to you plz cr. 2768 back in my account

I have suspicious transactions which happened through my paytm app. Money was debited from my ICICI account totaling to an amount of Rs 98, 888. I was recently diagnosed with ADHD, along with deprived sleep for over a month made go through 8 transactions totaling to 1lakh. This is a husband and wife that were guiding me through the steps and it seems money is getting debited from their account. All these transactions were going through a swipe machine which I found hard to believe. Nevertheless my condition made me pursue. I finally told them my account is blocked and tried to contact the bank while they were on hold.
From 11:04pm I been trying to get through Customer care on their 24/7 chargeable line but kept on getting disconnected because the IVR does not recognize the options that I am selecting. The situation is dire but I cannot get through Customer care until I found a mobile number through the iMobile app. Here I kept being disconnected every 2 mins and 32 seconds because there was no available rep to take my call. I finally got through to someone at 5:18 am. Even after telling them of my situation options they offered were block my account and transfer me to the dispute Team. I did not straight away block my account as I had transactions to make that week and blocking it would be an obstacle.
I had them transfer me to the dispute team who told me to fill in a form and attach all relevant documents and they will investigate. This will take anywhere from 40 to 60 working days.
I asked them if there was anything else to do and they informed me that is it. Yesterday I was asked by the dispute team if an FIR was raised. I said no and they immediately hung up on me. I called back which was again difficult to get through and asked to be transferred to the dispute team. They then told me to get an FIR.
If the FIR was a relevant information why was it not communicated on the first call?
The dispute team would be handling these kind of cases on a daily basis but that does not mean everyone is well educated on the process that banks follow. Here, the assumption that people will go automatically to the Police, coupled with the fact that to raise a dispute takes a huge amount of time makes me think the Banks are not serious about the common mans financial security.
Please resolve my issue.

I am unable widraw money from my icici bank credit card it's showing transaction is withheld