ICICI Bank Complaints & Reviews

ICICI bank raila में kcc loan ~ 2, 21, 000 था हमने 2, 21, 500रूपए जमा करवा दिया, फिर उन्होंने कहा कि 15 दिन बाद no due हम आपके घर पर भिजवा देंगे, लेकिन जब 15 दिन बाद उन्होंने नही भिजवाया तो हम बैंक गए और उन्होंने कहा कि 650 रूपए और बकाया है तो हमने 1000 और जमा करवा दिए फिर उन्होंने कहा अब फाइनल हो गया 10–12 दिन बाद no due ले जाना यहां आकर, आज जब बैंक गए तो वहां के ब्रांच मैनेजर No Due certificate नही दे रहे है, अब और 2500 रूपए जमा करवाने होंगे, और फिर 10–12 दिन बाद आना no due certificate लेने के लिए, ऐसा बोल रहे है ।, मैनेजर कह रहे है की हमारा एक आदमी छुट्टी पर चला गया था इसलिए टाइम पे आपका KCC account बंद नहीं हो पाया अब आपको 2500 रूपए और जमा करवाने होंगे। सर इस सारी बैंक की प्रोसेस में हमारा क्या फॉल्ट है, हम क्यों बार बार रुपए जमा करवाए ।

Last month they had charged 500Rs +90Rs as GST for late fee of credit card bill. It was one day delay and next day cleared the bill. This month they have added 210 Rs as interest +18% GST on previous month late fee. They didn't provide any provision to clear the late fee or did not send any email or sms to clear the late fee. They simply sum up this late fee for next month bill so that they can apply the interest.

This is totally unacceptable, unethical, fraudulent practice by ICICI Bank.

God knows why RBI or Indian government is not taking any steps against this cheater bank.

In May 2022 the first week, I tried to transfer my PF and the EPFO website had asked me to add my bank details upon doing that, the page displayed the "Verification under process" status. I contacted the bank for approval and they said they are not sure how to do that. I contacted my employer and he did not receive any request on the same.

It has been more than a month and ICICI bank is not verifying my EPFO bank KYC and their customer care experience is also not satisfactory. I request the concerned authorities to look into this matter and take action against the bank.

UAN:[protected]
Contact: +91-[protected]

From today morning I am getting calls from your bank.I disconnected a few calls and they trying to make calls from different numbers.Do you think we are so free.Dont these people have sense that you houln't once the call is disconnected.I want it to be stopped right now.
Else I will file a complaint against the bank in consumer court

I have an EMI to be deducted in this month. Even after fund is transferred to the icici bank, It the ICICI Bank has charged me 590 rs in the name of ECS return charges. Which leads to EMI bounce charges of 1200 Rs and interest of again 45 rs.. A total of 1700+ rs is loss to me for
just 14000+ EMI by such action. This is not the first time I'm facing the issue. Who will bear such losses repeatedly.

Please resolve the...

Hi
I have purchased 4 bonds on 19.02.2002
Certificate No 60128
Distinctive Number #[protected]
Name : Sanjeev Kumar Saxena

purchased 6 bonds on 03.04.2003
ICICI TAX SAVING BOND - 022003 TSB
Certificate No 110643
Distinctive Number #[protected]
Name : Sanjeev Kumar Saxena

Kindly confirm the redemption process of these bonds

I, Surender Kumar S/O Dev Karan resident of Shashtri Nagar, Dinod Road, Bhiwani (Haryana). I have taken ICICIHFC house loan through ICICI HFC Branch Rohtak and my Loan Account No LHROH[protected] and instalments paying regularily. I put a request to ICICIHFC Loan Branch, Rohtak in month of 10 Feb 2022 to forward my LOD (List of Documents) for my records. They forwarded the wrong LOD on my home address again I put a request to forward the correct LOD for my records. I have put my request on email ID [protected]@[protected]@gmail and [protected]@icicihfc.com and Rohtak Branch sumit.[protected]@icicihfc.com on 12 May2022, 16 May 2022, 24 May 2022, 26 May 2022 and verbal conversation on toll free No[protected] many times. But no satisfactory reply is received not LOD received from Head Office, ICICIHFC HomeLoan Branch. I am struggling for want of LOD since Feb 2022. On repeated reminders and request and verbaldiscussion through mob on toll free No no LOD has been received nor satisfaction reply received fro their side. Request to take up suitable action against ICICI Home Finance Loan branch to ressolve the case to avoid unncessary harassment and correspondance please under intimation to me. My email ID [protected]@gmail.com and [protected]@gmail.com and my Mob [protected]. I shall be greatfull for taking a suitable step against ICICI Home Fiance. Head Office Located at Andheri, Mumbai. With regards.

I had transferred money today morning dated 06/06/2022 through IMPS.
Money has deducted from my account but not credited to the beneficiary. please kindly resolve my issue as it is urgent so i transferred with IMPS.

This is regarding savings account with ICICI Bank. This account was created as a 'b2 Digital Banking' account but was transferred by ICICI bank to a regular savings account in Nov'21 as the bank discontinued b2 accounts facility.
Now I am trying to access this new savings account but unable to access it.
My contact details are not updated for this account, so I have submitted KYC to the Thane branch. But branch staff said they are unable to update the details as this is digital bank account and they are not sure what to do. I was following up with the Thane branch and they are still unable to provide any help in order to update contact details or closure of account.
I have raised complaints to ICICI bank but customer care said follow up with branch only. And branch staff doesn't know how to update the details for this account. My fund is blocked and unable to access my account even after personally submitting KYC documents (Photo copy of passport, AADHAR Card, PAN Card and photo) to the branch.
Could you please assist.

Can you guys let me know why I am charged a hefty interest amount of INR 12000 including GST in my credit card bill???

The Credit Card number is [protected]

This kind of pathetic service you guys are giving to your privilege customers who were paying your bills on time for more than last 20 years!!!

If you can't waive off these charges immediately, please stop all my accounts including Demat with your bank who does not care for it's customers at all !!!

Going to raise this to ombudsman as well as RBI now...

RAVI KUMAR
[protected]
asija.[protected]@gmail.com

The amount of rs. 53330.00 was withdrawn from above stated account on 13-05-22 as per details, mode-icici direct, particulars eba/pur-life insurance c/[protected].
We state that we have not subscribrd to any icici insurance scheme nor given any mandate to deduct any amount.
It seems to be fradulent transaction or mistake,
please investigate n cresut the amount to above stated acoount no.
Further we had reported the matter to our brance at icici bank, b block, preet vihar - to ms. Neetu.
Please

1.I have taken my car loan at Thanjavur branch.I have applied for the car loan only when the employee who processed my loan confirmed me that i can close my loan account after 6 months without any preclosure charges and said i have some special offer at that time.Else i would have not been to ICICI Car loan.

2. I have requested for customer copy and welcome letter many times to the person who processed my loan.But i don't get any response or copy/letter so far from the bank.If it is been sent please share me the courier/deliver details.I would like to approach/register complaint on the non delivery of my copy on them too.

3. When i approached the bank in April for closing my Carloan to the same Thanjavur branch.They confirmed me the same that i don't have to pay any preclosure charges and they shared RLOS 1992950 to use it for further communication my loan closure process.

4.After his confirmation, i paid my full outstanding amount in Coimbatore, Ramanathapuram branch since i am currently staying over there.They also verified and confirmed me to pay that outstanding amount and an interest for 4 days of closure processing fee alone not my foreclosure charges.

5.Only after the reconfirmation i have paid it.

Here the person who processed me gave me the confirmation while taking loan and then before closing the loan got confirmation from the person both from Thanjavur branch.Again before paying the amount the person in Ramanathapuram gave me confirmation.Now only after the confirmation from ICICI bank employees i have proceed to take and close it.

Now all saying they are not aware of backend process.If employees in your reputed bank not aware of what is happening in bankend how could a customer knows about and how we can believe whatever you give us the commitments is true/fake.

Without waiver fee they should not taken my closing procedure.When they included the closing processing interest fee why they not taken this waiver fee that time and asking customer later.

If i am able to repay my outstanding of 3+ lakhs am i not able to pay my waiver fee of 17k.I am in need of justification why they assured me while taking loan and now different response while closing.
It is been promised for me by your employees at several times before my closure that i don't have to pay foreclosure charges.

Being a professional employee working in a reputed organization as a Manager, if i been treated this way how could a normal/uneducated people can have belief on getting loan or how i will be approaching for any other loans further in your Bank.

I have raised concerns in your bank but i haven't received any proper response so far and hence raised this complaint.

If required i can provide all details including the responses provided from the employees.

I have a salary account with ICCI Bank since Aug-2018, Since 2018, they are deducting 100 rupees every month (iprugtp-nca-SR[protected]SI) . I have NOT activated any policy and Funny thing NO policy is linked with my mobile Number/ email ID as well ( Validated with there customer care helpline number and net banking as well)

This behavior of ICCI bank is totally unacceptable and fraud without my knowledge . So far they have deducted 4500 Rupees ( since Aug-2018 to till date.

Please refund the deducted amount with interest and stop this kind of nuisance.

Regards
Satya
Email: [protected]@rediffmail.com

I recharged by Fastag through the website Sbi Fastag via UPI. The transaction was successful and the amount was debited from my Bank account (Canara Bank) but the amount did not get credited to my Fastag.

Please kindly do what is necessary, either refund the amount or get it credited to my Fastag.

UPI transaction confirmation is provided below....

I hold a bank account with ICICI bank and recently some fraudulent transactions happened in my account. I immediately raised police complaint and requested bank account closure.

Now, i am requesting the bank to support to help trace those bank accounts from where the transaction is done into my account but they arenot properly helping to help trace - they are so irresponsible and doesnt care about customer safety.

Branch - Bannerghatta road, bangalore
Manager name - Suresh

I am so frustrated to use ICICI bank going forward - also i dont recommend this bank to anyone in future.

Shankar

I am very disappointed with the credit card fraud transaction. When i saw message for the credit card use i was not sure who did the transaction. I did not get any message that the amount got debited. Still i turned off online transactions from the application. Post that I got a message that transaction got declined for specific amount. When I saw in the unbilled statement that the transaction has happened and it has been charged to me i informed bank + blocked my card + raised fraud complaint+ submitted customer dispute form.

This is the only thing which i can do.
This is bank responsibility to take care of all bank related things. When fraud was done i informed bank and raised complaint.
I am responsible for the payment i have done and i am liable to pay only amount i have used.

I have informed bank for the fraud transaction done and did all the what was told to me. I will not pay the fraud transaction amount.

When we transact we get a message and in that message it is written that if you have not done this transaction pls inform bank and block your card. I did and now bank is incapable in finding the fraud.

I am not at all responsible if bank is incapable in finding who used card and on which location card was used.

I doubt bank credibility also in this case now any one can use ur account and at the end bank is going to sit blank...

SR[protected] is the SR number raised at the bank

Am an ICICI Bank customer. Today 05-05-22 ECSRTNCHGSO50522 charged 579.55 rupees. I don't know what the charges ECSRTNCHGSO50522, the bank the bank hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please tell me what the charge it is. This type direction is not good, please return my charged amount. My email ID is [protected]@gmail.com, contact number [protected]

Kindly refund my money otherwise i will file a compliant in consumer forum.
Venkatesan

I am sameer dhuri, an mount of 825.00 rupees has been deducted from my account in the name of dp chgs till april 2022 on 4th june 2022

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

Sir,
We have purchased 2 nos of MMB 08200 with face value of Rs 50, 000 each on 05/10/2000 bearing certificate no:2807 & Redemption date is 5/01/2022.
Procedure for claiming the above bonds
Please convey.
Mail id: [protected]@yahoo.co.in
Mobile:[protected], [protected]
Name: Shubham Garg s/o Satish Kumar Garg

This is the Third deduction of 780 rs by icici bank on 2nd June 2022 in the name of dp charges though I have clarified last time to close the account but the same
Was deducted again by the bank this shows how u treat the customers request

I am prasannakumar naik, on 2nd june2022 sum of rs has been deducted from my account for dp charges till june 2022

I was not having any idea about my demat account, and i didn't get any notification of deduction. I never personally opened the demat account till date so this is totally insecure and i even don't have any idea about the demat and trading stuff so please take this matte seriously because deducting of charges from account without the knowledge of account holder is not acceptable in which the account holder never opened the demat account

I need my money back and am ready to claim in anywhere else if needed

If i don't get my money back i am gonna take legal action upon this
Till date i am having faith on icici so please don't lose it