ICICI Bank Complaints & Reviews

I was using my Internet bank account for a large transaction and now its saying it is disabled, I called customer care and the customer care representative said that she activated it again but it never got activiated.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

How do I get the internet banking user id reactivated?

This is rambabu matsa, mobile no. [protected]. Opened bank account 4 months back and still facing fund transfer problems from starting onwards. Unable to add bank account in phone pay/google pay as it was showing pop-up mobile no. not registered and went to branch and updated still problem not resolved. There is no proper customer support from icici bank and no response to mails....

Dear Sir/Madam,

I bought a apple iWatch directly from the apple official website. During this purchase I was eligible for Rs.3000 cashback. As per your terms and conditions with Apple the cashback will be credited after 120days. I have used my debit card to purchase but so far cashback not received. Kindly deposit the cashback as promised. For further details please let me know. No customer cares are attending my phone calls.
Purchase order date is 1-feb-2022

I have been charged Rs.590 for an unspecified reason but I reached out to the customer care of the Icici Bank but unfortunately the call isn’t going I Need clarification why as I have already maintain the minimum balance and I don’t have any expense or auto withdrawal plan for this week And refund my amount

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 (dated 15th July 96) with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

Name of Bond Holder: Ponnada Appa Rao
Bond holder no - 1323030
Certificate no- 299732
No of bond -1
Distinctive no[protected]

No response from the customer support

I got a message on 3rd June 2022 about a registration o[censored]PI for ICICI Bank account but I don't have any account in the bank and in next message it showed some cooling period for a transaction of 5000Rs.
Why I am getting this?

From my account a surcharge was deducted. It is given as Surcharge MCC4112.

Today (3rd jun 2022) two USD 100 transactions were made from my icici debit card, without my authorization to VIM*GOOGLE ADS. I didn't get any notification or any OTP verification for the transactions. I have attached the message below. Please raise the complaint and give me my money back.
Dear Customer, transaction of INR 8, 088.26 done on ICICI Bank Account XX320 on 03-Jun-22. Info: VIN*GOOGLE A. Call on 18002662 for dispute or SMS BLOCK 320 to [protected] .

I had bought IPhone 11 at Iplanet on 3rd February 2022, they told we’ll receive Cashback within 120 days and already 120 days is over and we didn’t receive the Cashback amount

This is regarding to the card-less EMI letter for the loan - LCFGUR[protected] which i have received in courier to my address on 02-june-2022. From icici bank.

I have not purchased any product in online through card-less EMI option, i have just enquired the eligible through my mobile number -[protected] for purchasing the product but finally i have not purchased any product in online or in retail stores.

When i have been calling the icici bank customer team, they are telling me that i have purchased Smartphone in online for INR 96, 499/- and the amount went to merchant account but as said above i have not purchased any product in online or in retail store.

How come the amount is went to merchant without purchasing any product ? Or else please confirm me, by enquiring in online with mobile number how can be the amount is went to merchant account and loan is generated on my name.

I have been visiting the neareast ICICI branches as Madanapalle and Tirupathi are near to me in Andhra Pradesh from yesterday no one is helping me out in this issue.

Kindly escalate this issue to higher management and resolve this issue asap. Kindly help me on this

I got a call today Someone from ICICI Credit card rewards point asked some details and deducted 14000 rupees saying that its blocked and will refund back. As I asked them to cancel this things they said it will happen but all numbers are switched off

Numbers : [protected]
[protected]

I have purchased 2 Nos of Deep Discount Bond in May 1997 of Rs 2750/0 each in my name (Girash Kumar)and as per initial commitment that it will get matured in May 2022 with the face value of 1 lakh each, Now when I went and approached, i have been informed that the scheme does not exist and it was withdrawn in 2003 for a face value of 6000/-.

This is absolutely ridiculous, as it is my hard earned money which I had invested against the Bond from a reputed financial organisation.

I have been holding ICICI bank account for the last 16 years and never even thought such cheap act happen with ICICI.

Most important is that no one has informed about this, I have been waiting for last 25 years and this amount is very important now.

I would request the concerned folks to look into and provide me the face value of 1 lac each as per the initial commitment.

Hi,
I have never ever used my Demat account to perform any transaction. An amount of 826 has been deducted from my account on 26/05/2022 with the description "DMC/IN[protected] DP CHGS TILL A
PR-22".

Hello ICICI,

Every month 100rs debited in my account under iprugtp-nca.
I am regular icici bank customer from last 4 years.

Regards,
Vamsi krishna...

I transferred Rs 5000 through IMPS on 21st November at 7.25 PM from ICICI A/C to Canara bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.5, 000.00 is timed out at Beneficiary Bank on 31-May-2022. Txn status will be updated by Bene Bank in 3 working days."

I had transferred amount from HSBC Dubai to ICICI Indian account on 11th May and it has been on hold by the beneficiary bank since 12th May as per the information from HSBC. I had raised two service requests with customer care (SR[protected] & SR[protected] and provided all the details including the SWIFT. All i received were generic emails with incomplete information as below.
"We would like to inform you that your Wire transfer related Query has been completed. The funds have been disbursed vide Reference NA with value date of NA and processed on 01-JUN-22, there is no delay at our end."
But the funds have not been credited yet to my account. Can you please get this resolved at the earliest. It has been 2 weeks now.

Hi,
I am Upasana Gupta, From my ICICI account 826 Rupees deducted without my permission and without any prior notice.
I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

PFB the details --
Amount - 826
For - DMC/IN[protected] DP CHGS TILL APR-22
Date - 27 May 2022
User ID of Demat account - [protected]

I need justice and my money back immediately.

Thanks
Upasana

Hello recently my account has been charged with RS 1899 for WPP policy which i have not signed up nor asked to be a part of. I would kindly like to get in touch with an icici representative to resolve this issue and to be refunded RS1899 as this policy is not in my best interest.

This complaint is for mysel[censored]sing icici credit card and located in Tirunelveli Tamil Nadu. I have been using a card for more than 2 years and were regular in their payment for a while. Lately due to COVID situation I was not in position to pay the dues every month as we are going through a financial crisis. So we decided to settle the amount. My outstanding amount is amount 220000, and they said the settlement amount would be 150000. We told them we can pay as soon as they give the letter. Later they took so long also they debited an amount of 41000 from my account. Now I told them there is no use of getting a settlement. So I told them to cancel it. After this they started harassing me on the phone by using abusive language. They dont have a courtesy to talk properly to me & my mother. I never said that I wont pay. Please help to take a proper action against them

I hold an account with ICICI Bank, Palarivattom branch, Kochi, Kerala. I noticed that an amount of Rs. 706.82 has been deducted under
DCardfee2695APR22-MAR23+GST charges. I have no idea what this is and I feel this deduction without notice is totally a fraud practice. It never showed up as a mobile alert too.

I would like to get my money credited back. I have anyway decided to gradually close my account with them.

Appreciate if you could please take this up.