ICICI Bank Complaints & Reviews

Need status of cert no 31706 in name of tara patni - no of bonds -1 issued on 18/06/1889

I got my credit card Amazon Pay one, using that I tried to open a savings account, my video KYC was also done and I received my debit card too but not still received by account no. I can't generate my debit card pin without my account no and surprisingly it says my mobile number is not registered with my mobile no, If my Video KYC was done why this all lapses, Why I need to go the bank still to register my mobile no when I have provided all my information via Video KYC. This is really not working . This is a catch 22 situation, I don't know what to do now. Please help me or I am not not going to do any banking in ICICI.

TO
Amazon Pay/ICICI/Concern,

i would like to raise a complaint to ICICI +AMAZON for doing a fraud to me i was using my amazon pay card ending with last 4 digits -1016 i did some shopping by using my card which was 2 lakhs plus approx for which i had never been intimated that i am not suppose to use my card not over & above 2 lakhs .

A)why & for what the card has been given then do i am supposed to put it in my wallet & occasionally wave in the air to show off instead of doing transactions????

b)where it was mentioned that rewards point above 8000/- rs in a month is upper cap for any card ...its disappointing a card with 190000/- if consumed in full will be get 5% i.e 9500/- rs rewards point then how cum this policy came in between???

c)furthur no here i was intimated that my usage is getting above the upper cap of 2 lakhs rs in a month ...

d)why were my orders taken & were not cancelled when they were crossing the upper limit of shopping in a month ???

e) kindly prove that I used my purchased items for commercial uses as they are for us at home .

f)if all those purchases were for commercial uses then why orders were taken, fulfilled & delivered ?? were your eyes closed at that time & now when it's time for giving the cashbacks the whole story is being made ...this is fraud & cheating which was not expected by ICICI & AMAZON its like hand in gloves clap clap

Further i will not beg you to reactivate my card it's up to you because if i use my card you people also get revenues but (YES I WANT MY REWARD POINTS CREDITED TO MY ACCOUNT AS THEY WERE EARNED ON ALL VALID PURCHASES IF THOSE WERE INVALID WHY THE HELL MY ORDERS WERE NOT CANCELLED & I HAVE ALL RIGHTS TO GET THE SAME KINDLY CREDIT MY REWARDS POINT TO MY AMAZON ACCOUNT .

NOTE:- I am surely going to consumer forum as this is not the way to treat your customers by blocking there cards & eating there rewards points as per your wish & one sided decisions

I have credit card of ICICI, I always pay my bill manually and never opted for autodebit, but bank started charging me autodebit return fee around 5k with GST and interest charges from following months, when I saw, I started complaint through their complaint section in official website then, I sent many mails to their customers services, I got replies from them that they are unable resolve my problem.
Unethicalliy by hidden charges they are looting their customers.
Finally I decided, I will spread about their unethical business in all social media and internet.

I have been using my Internet bank account for long and now its saying it is disabled, Whenever I call customer care number, it never gets connected. Poor poor service !!!

This is sheer representation of poor services that ICICI Bank does offer.

How do I get the internet banking user id reactivated?

Respected sir today I am came to deposit amount on exact 03:12pm dated[protected] when I reached security gard not interested to send me inside i request his to send me inside i will request to branch manager to deposit amount if he not obey I will came out I said this.. all this argument he not send me inside ok he is doing good job in this time 3 to 4:people go inside and deposit money I will ask how u will send then he said me it's my wish now what he say like this then I ask to call manager he call some one it's his dpo say like this I will explain this situation he say me what u whan to do do like this he say please take action sir it's my sincerely request the branch is Kurnool ucon shoppy branch please don't neglected this message sir I hope u will take action about this situation sir

I placed a return order in Amazon.
But refund amount is not credited yet.
When reached Amazon customer care, they provided RRN: 20220531

Kindly help me out.

Thanks,
Archana

Dear Sir,

This is regarding a Credit Card ending with 1625 which is having pending outstanding amount of 36458. Sir, this card does not belongs to me because i have neven been a part of ICICI Banking services but i dont know why this is showing that this account belongs to me. Due to this my Credit Score is also affected,
Requesting you to please check & remove this account from my Side. My Personal details are below:-
PAN Card;- CKDPK5324E
Mobile:-[protected]/[protected]

Regards,
Sumit

ACCOUNT HOLDER NAME:MUHAMMED SHIBILY VP

ACCOUNT NO:[protected]

IFSC CODE: ICIC0000218

BRANCH: PERINTALMANNA

On 10/6 debited rs 525.92
I didn't know about this dedution
Sp please claryfy about this dedution

I am very disappointed with the credit card fraud transaction. When i saw message for the credit card use i was not sure who did the transaction. I did not get any message that the amount got debited. Still i turned off online transactions from the application. Post that I got a message that transaction got declined for specific amount. When I saw in the unbilled statement that the transaction has happened and it has been charged to me i informed bank + blocked my card + raised fraud complaint+ submitted customer dispute form.

This is the only thing which i can do.
This is bank responsibility to take care of all bank related things. When fraud was done i informed bank and raised complaint.
I am responsible for the payment i have done and i am liable to pay only amount i have used.

I have informed bank for the fraud transaction done and did all the what was told to me. I will not pay the fraud transaction amount.

When we transact we get a message and in that message it is written that if you have not done this transaction pls inform bank and block your card. I did and now bank is incapable in finding the fraud.

I am not at all responsible if bank is incapable in finding who used card and on which location card was used.

I doubt bank credibility also in this case now any one can use ur account and at the end bank is going to sit blank...

Below are the transaction details

Transaction date- 25th May 2022
Transaction amount- 50737.5
Transaction ID[protected]
Reference ID- 743815
SR[protected] is the SR number raised at the bank

In the previous complaint that I had raised they told me to contact [protected]@icicibank.com but it is not a valid email id

Every month debited in my account 590rs .. June month 2 time debited what is this issue Please Deavtivate RTN charge and refund debited amount soon...

Dear sir,
Kindly please approve my bank kyc for epfo.
I have submitted my bank details on 27.05.2022 but it is still showing verification under process.
Kindly please arrange to resolve the issue on priority and approve my bank kyc.
Name :- Abhiman Baruah

[protected] card number transaction done on 9 june

My account[protected]savings account) in sector 14 hiran magri branch, udaipur, rajasthan in the name of viral soni on [06 october 21] has been debited with the above policy which i mentioned in complaint subject i haven't asked for the policy please make my money credited to my account this is not fair for you people making this kind o[censored]nfair practices debiting my account with out my permission make sure my money credit to my account as early as possible i had attached screen shot of the transaction

I am Vinod Pimple, an mount of 777.97 rupees has been deducted from my account in the name of dp chgs till APR 22 on 10 June 2022

I have never used and used my demat account and most importantly i don't even know that i hold a demat account is activated till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

I am Pradip, My ICICI Loan Account number is LBPUN[protected]
I have taken home loan from ICICI bank in Jan 2022 with 6.75% and now just in couple of days they have increased it to 7.15%. If increase the have automated if decrease we should meet ICICI manager?
suddenly increased 2 EMI's this is ridiculous.

I have taken home loan from ICICI bank in Jan 2022 with 6.75% and now just in couple of days they have increased it to 7.15%. If increase the have automated if decrease we should meet ICICI manager?
suddenly increased 2 EMI's this is ridiculous.

I am unable to apply for new multiwallet food card, my old card is expired, bank is not bothered to provide me with new one, nor there is any assistance on icicibank website for same. Want new card ASAP

Hi Team,

I am still waiting for my 6000 cashback in my icici account for purchase of Iphone 13 done in feb 2022. Kindly help.

Unable to attach a file as well. In the link.

Hello Sir/Ma'am,
I am Dalvendra Singh and my account in ICICI Bank.
On 07/06/2022 @ 14:39hrs, I have received a message that my debit card (ICICI BANK) has been blocked due to security reason. I had visited icici bank branch, Boisar, Maharashtra--401501 and met ICICI bank officer (Mr. Neeraj) and shown him received message (for any fraud) & told my recent transactions (which i did for my daughter SSY account through my Indian post office account for FY 23...and earlier same was done for last FY22 with same account) and i asked him what is security issue with my account and requested to unblock my debit card and all others accounts (online) as well to use further as i am on leave (LTC) and needs money for that and also told him regarding my family medical & daily needs urgency. He discussed my issues with his superiors and told me that my debit card is blocked permanently but he did not know/aware what is actually security issues. So he called to customer care no. ([protected]) from my phone but this no. was not connecting, we tried many times. He again discussed with his superiors and told me that i have only one option to given new card request on chargeable basis only. As i had no option so requested to give me some money from my account to survive till time... and i want to given complaint/ request to ICICI bank branch that time but he told me that there is no option to given complaint in bank and for that i can do only online complaint. and he not given/ issue money to me from my account to survive (with family) and told me that i need to called customer care later for this.

On 08/06/2022, I have called customer care no. and connected two times and explained him regarding my issues and requested to unblocked my card and online account for further used my urgencies and payment for grocery & Milkman, rent and others. Also requested to non chargeable new debit card. He assured me that non chargeable card will be send by Bank and my google pay will be working after one hour and i asked him why icici bank branch officers not resolved my issue yesterday, even they were not aware about this and how we will survive without money and how will take daily needs and medical urgency without money as my all money in my icici bank account and that is blocked now. ? during discussion he told me to visit icici bank branch and phone was disconnected automatically or may be disconnected by them (29min 28sec both time). I have tried again to connect with customer care no. many time but ICICI bank customer care no. not connected and showing me maximum nos. attempted by me. I have written e mail to resolve my issue immediately but still awaiting for action.
After 2 hrs I have tried to pay milkman through google pay but transaction not happened as my all account/transection is blocked by ICICI Bank. This is frustrated me and my family and not feeling good due to this situation. We have money in my account but can not used due to ICICI bank blocked all transection unnecessarily and unable to unblocked now. we have canceled all my planned to visit anywhere (Leave-LTC) due to this issue.

On 09/06/2022, call came from ICICI bank for new debit card and i have given all my details and explained all the issues facing from last two days and requested to unlocked at least my google pay account as they confirmed yesterday to use for survive with my family and also requested to connected my call to customer care and right/authorized person who will help me immediately as i am tried many time and till now no hope showing to resolve this issue by ICICI bank... I was frustrated badly as me and my family is suffering due to this unplanned/ surprisingly blocked all account transection by ICICI bank and nobody is helping me and doing harassments and torture's of customer (myself) by ICICI bank by asking same things many time but not doing anything for resolving this issue and not supporting to me & my family for survive during this situation (need money urgently for paying daily used - food/milk/rent etc.
ICICI bank Customer care persons are saying to visit icici bank branch and ICICI bank officer have no knowledge/system to resolve and provide financially help to customer (myself). Its very difficult to survive in medical and daily needs without money...and they said do call to customer care no.

Why ICICI bank officer not unblocked my account immediately ?? Why bank have no option to take written complaint for emergency situation (I have no money to survive ?? Why bank not issue/given money from my account for survive (with my family), even i have sufficient balance in my account.?
Why bank officers not called to customer care no. through their network or banking system inside the bank... why connecting through my no. only, even the no. was not connecting. ?? they were more interested to issue new card on chargeable basis...not to unblocked my existing card.
Why customer care and bank officer not transferred my case to right/authorized person, even i have requested them many times.??

Please help me and do the needful as soon as possible and take action to ICICI Bank to prevent such situation faced by customer with family in future...As We have no money to survive (in case of emergency and for daily needs) due to such behavior and no support from ICICI bank till now.

Customer care call details and google pay transection details and my family medical reports attached for your reference please.

Thanking you.

Regards,
Dalvendra Singh
Ph-[protected]