I've opened a salary acc with ICICI in the Jan 2017. During that time, the agent insisted me to open an ICICI DEMAT account by informing that the service is of free of charge for lifetime and opening charges also free. He also said that they want to meet targets and hence they are targeting people who are opening Salary/Saving account with ICICI. But still I rejected by saying I don't want to open any DEMAT account with ICICI.
Despite my rejection, the agent has opened DEMAT account under my name may be by forging my signature which I've given for opening salary account.
Though I didn't use the DEMAT account by ICICI, they are charging me every year as "DMC/160****************21 DP CHGS TILL JAN-22" with INR 826 from my ICICI Savings bank account.
Also, there is no intimation in the form of SMS or email to me when the amount is being debited from my ICICI savings account.
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d71) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team