Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
Resolved
14270
Unresolved
9460
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
g283mm
from Meerut, Uttar Pradesh
May 27, 2022
Jan 22, 2023
This thread was updated on Jan 22, 2023
Resolved
Report
Copy
Resolved

ICICI Deep Discount Bond Issued in 1997

A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2500 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: Seema Singh
Bond Holder No: 2085-024
Certificate No.: 44423

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need...
Helpful
9 other people found this review helpful
9 found this helpful
3 Comments
Report
Copy
D
DOMINIC albertt
from Chennai, Tamil Nadu
May 27, 2022
Resolved
Report
Copy
Resolved

I was forced to cancel my credit card during a conversation with a customer service rep, when I asked him increase my credit limit inspite of me earning more.. 50k limit was obviously to low.. now the card got cancelled.. i want to re-apply for it very badly. Please help me with this.

Name: Dominic a
User id :CPR3372403
Card Number : ****** ***** 7008
Jul 8, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
May 27, 2022
Updated by DOMINIC albertt
Ph : [protected]
Verified Support
May 29, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shantanu Ganguli
    May 27, 2022
    Jun 28, 2023
    This thread was updated on Jun 28, 2023
    Resolved
    Report
    Copy
    Resolved

    Redemption SCICI Deep Discount Bonds - Folio No SDB103414

    Address: B 181 , DLF New Town Heights , Sector 90, Gurgaon

    Dear Concerned,

    We have one SCICI Deep Discount Bond ( Folio No -- SDB103414) as issued to me in the year of 1996. And redemption date is 1st September 2022. We tried to contact registered SCICI office of "Cuffe Parade" which is mentioned on bond certificate but the office seems to me moved from there long back. We got to know SCICI Limited is merged with ICICI banks so tried contacting ICICI bank branch but can’t connect...
    +1 photos
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    R
    Rahul Khanduja
    May 27, 2022
    Report
    Copy

    I had purchased two Iphones on 14th March 2022. I was supposed to receive cash back of ₹6000 for each phone. I haven’t not received it yet.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d71) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravikant Rathor
      May 27, 2022
      Report
      Copy

      Hi
      Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
      They deducted 300.31rs without my consent.
      I would like my money refunded.

      Thanks
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7d) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shantanu Ganguli
        May 27, 2022
        Resolved
        Report
        Copy
        Resolved

        Redemption of Deep Discount bonds : SCICI Multi-options deep discount bond

        Address: B 181 DLF New Town Heights , Sector 90, Gurgaon

        Dear Concerned,

        We have one SCICI Deep Discount Bond ( Folio No - SDB 103414 & Allotment letter no 103419) as issued in the year of 1996 and maturity date is 1st September 2022.We would like redeem my bonds now. We tried to contact Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
        Also as enquired future we got to know SCICI Limited is merged with...
        +1 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        S
        Shikha_Yadav
        from Lucknow, Uttar Pradesh
        May 27, 2022
        Report
        Copy

        Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
        I want my money back. I don't have money to give for unnecessary charges.
        A/c No.[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shikha_Yadav
          from Lucknow, Uttar Pradesh
          May 27, 2022
          Report
          Copy

          Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
          I want my money back. I don't have money to give for unnecessary charges.
          A/c No.[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d5j) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aakash Dharra
            May 27, 2022
            Resolved
            Report
            Copy
            Resolved

            Why no deductions msg was provided ?Give back my amount otherwise will surely go to consumer forum against u.
            +1 photos
            Jul 23, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 28, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manikanta1991
              from KAKINADA, Andhra Pradesh
              May 26, 2022
              Report
              Copy

              I've opened a salary acc with ICICI in the Jan 2017. During that time, the agent insisted me to open an ICICI DEMAT account by informing that the service is of free of charge for lifetime and opening charges also free. He also said that they want to meet targets and hence they are targeting people who are opening Salary/Saving account with ICICI. But still I rejected by saying I don't want to open any DEMAT account with ICICI.

              Despite my rejection, the agent has opened DEMAT account under my name may be by forging my signature which I've given for opening salary account.

              Though I didn't use the DEMAT account by ICICI, they are charging me every year as "DMC/160****************21 DP CHGS TILL JAN-22" with INR 826 from my ICICI Savings bank account.

              Also, there is no intimation in the form of SMS or email to me when the amount is being debited from my ICICI savings account.
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Thilak3064
                from Bengaluru, Karnataka
                May 26, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore

                Dear Team,
                I hold account with ICICI bank with account number :[protected], On May 26, 2022 my account had been debited with 826 with description DMC/IN[protected] DP CHGS TILL APR-22 against my DEMAT account which i have not opened ever..
                need your intervention to get my money credited back.
                Jul 22, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 28, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mayank121291
                  May 26, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  My name is Mayank Singh and Rs. 569.77 was deducted by ICICI for no reason. I have never used my DMAT account and was forced to open it by the bank employee. He specifically told me that there will be no additional charges but the amount was deducted without any notification and I was left to dry.

                  The transaction is illegal, I only want my money back.

                  Please contact : [protected]@gmail.com
                  contact : [protected]
                  Jul 11, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 30, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    riteshrc13
                    from Kolkata, West Bengal
                    May 26, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata

                    I am Ritesh Roy Chowdhury from Kolkata and today I saw that Rs.268 is deducted from my account as DMC/IN[protected] DP CHGS TILL A
                    PR-22.
                    I have never used the ICICI Direct demat account to trade in market. So why I am charged this amount and also this deduction was done without any prior intimation through mail or sms.

                    I want this clarified and want the amount to be credited in my account.
                    May 28, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 28, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7m) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      faqatmurtaza
                      from Ranchi, Jharkhand
                      May 26, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have more than 1 lakh balance however my payment declined due to insufficient fund and get messages for you have only 1k limit available.
                      Jun 30, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 28, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7e) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ajit#1
                        from Pune, Maharashtra
                        May 26, 2022
                        Report
                        Copy

                        I submitted the KYC on 24-APR-2022 and is still pending till date, why is it taking this long ?
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0693s) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kalpana SN
                          from Chennai, Tamil Nadu
                          May 26, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Loan Part Payment not Credited/received

                          We have made the loan part payment for our ICICI Bank Loan amount 322230/- on 17/05/2022. Payment was done from the amount with Union Bank. The transaction is successful and the amount is debited in the Union Bank. But the credit is not reflected in the ICICI Loan account till date. Nor is the payment returned to Union Bank. We have made the payment through ICICI Bank website and the payment portal is IBIBO Web Pvt Ltd with thier bank details....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          B
                          BNa
                          May 26, 2022
                          Report
                          Copy

                          Address: Bangalore

                          Hi without my knowled bank have deducted such a huge amount and there is no message no information so please help me with it
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kf) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            swathidiya
                            May 26, 2022
                            Report
                            Copy

                            I have seeded KYC verification in EPFO on 17/05/2022. Its not yet approved from bank because of this i am unable to proceed further.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kp) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            swathidiya's [Complaint's author] reply, May 27, 2022
                            I am unable to send email to [protected]@icicibank.com
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prasanth2606
                              May 26, 2022
                              Report
                              Copy

                              Address: Sanjeeverayan Kovil Street, Old Washermanpet, Chennai - 600021

                              I'm working with World Bank. My bank account got deducted every month in the name of ECS. This month they deducted totally Rs 37000.
                              Now they deducted Rs 5000 on 22nd May'22 and today I received my salary of 32K which also got deducted immediately. Deduction happened totally of 64 times of Rs 590 each
                              When I called the customer care they said it was because my EMI from Cashe. Money auto debit was bounced because of insufficient fund while I already the paid the EMIs on time. There is no information on such charges is pending in my account which will be deducted.
                              This is a fraud bank and I am submitting the same complaint to RBI and Nadal officer, Ombudsman, SEBI and Consumer Court. Also I'm going to escalate this issue to World Bank to get in touch with RBI officials.
                              I really in need of money as i'm in emergency situation and have to pay hospital expenses
                              Please stay away from ICICI. one of the worst bank in India.
                              +12 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hari Priya Ch
                                May 26, 2022
                                Report
                                Copy

                                Address: Financial District, Gachibowli Branch, Hyderabad, India

                                Dear Sir,
                                I, Hari Priya Ch, have my PF account.
                                I have newly seeded the ICICI bank account in KYC section.

                                I have made this request on 30/04/2022. But It is still showing KYC pending approval.
                                I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

                                Could you please do the needful to the concerned department to complete this KYC pending.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kk) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hari Priya Ch's [Complaint's author] reply, May 26, 2022
                                I am unable to send email to [protected]@icicibank.com
                                Hi,

                                Was your issue resolved by ICICI ? because i have the same issue and dont know where to ask ?

                                Thank you
                                Ajit
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit