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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 115

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R
Rm123@
from Lucknow, Uttar Pradesh
May 31, 2022
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Address: mumbai

Dear sir
I already submit complaint before 20 days ago, but I do not find any response. I hold ICICI tax saving bond 022005-tsb-two. After passing maturity date i donot received maturity amt. Please help me.

Thanking you
Sudarshan Dhari Nath Gupta
ICICI Bank customer support has been notified about the posted complaint.
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    Neha Kalani
    from Rajahmundry, Andhra Pradesh
    May 30, 2022
    Resolved
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    Resolved

    Unable to make transactions due to "security reasons"

    Address: Hero Honda Branch, Gurgaon

    I have been trying to make a fund transfer of ~3, 37, 000 for the last 5 hours, and haven't been able to. All it keeps saying is, "Your transaction couldn't be completed because of security reasons".

    I have to transfer this amount latest by tomorrow, or I would lose my vehicle.

    A customer agent called me to ask if the attempt to transfer fund was fraudulent. I told him no, I was attempting this myself, and asked...
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    Abhilasha Chander
    May 30, 2022
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    Resolved

    ICICI has some server issues or what I don't know. Every time shows a random error for seeding my bank account with Aadhar. Says name mismatch from previous bank, which is totally an unacceptable request.
    May 31, 2022
    Complaint marked as Resolved 
    Today finally resolved
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      Abhishek Ahire
      May 30, 2022
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      Rs. 826/- charged for DMC demat account which I am not using at all. Demat account was opened free of cost and now they are charging the money out of the blue without any notice or explanation for the deduction. This is not a way to deal with your loyal customer. My appeal is to close the demat account and credit the money which was deducted from my bank account.

      Trading account no - [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        K
        Kandhavel A
        May 30, 2022
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        Resolved

        Address: Madurantakam.

        I received a sms as below "Dear Customer, your ICICI BANK Deposit Acct XX0650 for Rs.2000.00 has been opened on 29-May-22. The deposit advice will be updated on Net Banking within 1 wkg day."

        Then i checked my account it got 2000rs transferred. But i didn't invoke any transaction.
        Jul 1, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06iwa) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Semanathan
          May 29, 2022
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          I am therese. 826.00 rupees has been deducted from my account as (Dmc/IN[protected] dp chgs till Apr-22) on 27-May-2022. I have never used my demat account till now.

          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.
          ICICI Bank customer support has been notified about the posted complaint.
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            Ajith Kumar B
            May 28, 2022
            Resolved
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            Amount got debited automatically from my account

            Last may 3 2022, in my account 4, 350 amount got debited automatically, kindly refund it!...
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            Laab
            May 28, 2022
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            Address: Mumbai

            I am trading member of ICICI Direct and my unique number is [protected].

            On 22nd February 2022 in the morning around 9.15 am had a credit balance of Rs.19707.30 in my trading account.

            Placed an order to buy put option of Asian paints with strike price of 3340 at market., Of expiry on 24th February 2022.

            The system picked the order at the market price of Rs 437.95, as my order was for market price.

            The total value of the order was Rs.65692.50, and it was executed.

            Immediately on the 22nd itself, ICICI customer care, help desk and subsequently compliance officer, coo was communicated but yet to resolve the issue.
            N

            Now with the available trading limit of Rs.19707.30 how an order for Rs. 65692.50 can be approved, .

            The SEBI's circular effective September 2021 states in orde to get an option order exeuted the customer should have 100% upfront margin, in his trading account, certainly it wasn't there in the above referred case, apparently there was a system error on that day/moment.

            Further on going through the order book of my account it was noticed the buy orde was executed at Rs. 437.95 and the square off price (sale price) was shown as Rs.96.25( have already forwarded the snap shot to the concerned team).

            Comming to the Trade book of my account the purchase price is correctly shown but the square off price ( the sales price) is shown as Rs.129.45 ( this snapshot is already forwarded) .The contract note and relevant account posting is done on Rs.129.45.

            Generally the order book and the trade book should be showing the same figure for the completed order, but here there is huge difference of Rs.96.25 to Rs. 129.45 between order book and trade book, this again confirms that there was a system error on that day/moment.

            On going through the historical contract wise price volume data of NSE, it shows as the opening price for the above referred order
            Was Rs.437.95, and that was the day High, the day low Rs.129.45, now the question arises from where did my order book picked Rs 96.25 when the price never reached on that day. This also add to the confirmation that there was a system error on that day/moment.

            One of the repersentative of the organisation had mentioned in one of his response that the system had taken the price of Rs.96.25 as last traded price and calculated/ compared the availability of my trading limit and placed the order in the execution platform, but while executing it picked up market price and executed the order.

            Now as per the historical contract wise price volume data on that day price was never Rs.96.25, this is also adding to the confusion, further a system/computer/ technology would and can work from higher to lower and not the other way around, so the statement of the repersentative as it picked market price was not possible as the market price was higher than the so called last traded price on that day, my orde was for buy order at market price, unfortunately the price referred was of sales price in the sales order book.

            All the snapshot are available with the recent communication made with coo /compliance officer of ICICI direct if you still need them please let me know shall provide.

            Now from the above it is clear that the whole issue is full of annomolly, and hence would request ICICI direct to reverse the entire transaction and bring my trading account position status quo a of 22nd February morning 9.15 am, and save me from the penalizesation for no fault of mine.

            I will be grateful, obliged for the kind consideration

            Thanks

            I
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              from Bengaluru, Karnataka
              May 28, 2022
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              Dear Sir /Madam,

              Few houses has been supplying water from its borewell to water tankers for commercial distribution. I believe this commercial utilization of a residential borewell is against the law. The house has conspicuously placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 20 - 30 tankers every day. This is causing rapid depletion of the groundwater level in the region.
              Similarly there are around 6 bore wells in this area. I also doubt if they pay income tax for their earning.
              Address:- Govindraj, Jaikumar, Nagaraj, and others, 18, Miniyellappa Garden, 1st cross, Golf club Road, Kodihalli, Bangalore-560008(near Anugraha Bakery)
              Land mark Near Maruthi Service station, painting division..
              Jul 2, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                Suraj151
                from Mysore, Karnataka
                May 28, 2022
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                Address: ICIC0000152, ICICI bank branch Mysore, karnataka

                First of all i begged the representative while opening my icici saving account to do not open demat account but he told its free of cost.

                i am not any investor and not interested also but they didnt listened to me

                now they called and asked me to activate demat account i told no. i told i want to delete my demat and related all account. then one representative called me and told he will help to delete demat account and he then told me steps which i did. later i realized that he buy wipro stocks on my account. then he tried explaining how trading works. i got irritated with such behaviour i told i dont want investments and all related ### i want only one saving account but he did not listened. that representative name was suraj and his number was [protected]

                later i made complaint on icici then on representative called me and told he will help to close trading account and later demat i said ok. then he told me some steps which is resulting in selling that wipro stock something. then he told me to request trading closure from account. when requested it was showing as clear the transactions/allocations/stocks. i dont know but i was unable to close it

                i am trying again today earlier i was not having any stocks/holdings in my account not it is showing same wipro again. i dont know who will help me in this to close all this.

                really i dont want any investment, stocks, i never interested in such things i requested only saving account and they misused me. please help
                ICICI Bank customer support has been notified about the posted complaint.
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                  Ashish Waman
                  from Mumbai, Maharashtra
                  May 28, 2022
                  Resolved
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                  Resolved

                  Address: A3-501, Gagangiri enclave, Kalyan

                  I'm using icici account from last ९ years, I do not hold demat account with icici, yet a charges of rs 826 are debited from my account. I would request icici to please respond to this.
                  Jun 29, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06eyw) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  What do you mean by
                  [protected]@icici.com???

                  I have sent an email to customer.[protected]@icicibank.com

                  Please confirm.
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                    K
                    Kavya Parige
                    May 28, 2022
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                    With out prior information or message yesterday my account got debited with 757 rupees. DMC/IN[protected] DP CHGS TILL APR-22
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Ansari Ali Shoaib
                      from Bengaluru, Karnataka
                      May 28, 2022
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                      Address: Hosur Road Branch

                      I am Ansari Ali Shoaib. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL APR-22) DP charges on 26/05/2022.I have never activated and used my Demat account till now.There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d76) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        g283mm
                        from Meerut, Uttar Pradesh
                        May 27, 2022
                        Resolved
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                        Resolved

                        ICICI Deep Discount Bond Issued in 1997

                        A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2500 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

                        Name of Bond Holder: Seema Singh
                        Bond Holder No: 2085-024
                        Certificate No.: 44423

                        To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need...
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                        DOMINIC albertt
                        from Chennai, Tamil Nadu
                        May 27, 2022
                        Resolved
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                        I was forced to cancel my credit card during a conversation with a customer service rep, when I asked him increase my credit limit inspite of me earning more.. 50k limit was obviously to low.. now the card got cancelled.. i want to re-apply for it very badly. Please help me with this.

                        Name: Dominic a
                        User id :CPR3372403
                        Card Number : ****** ***** 7008
                        Jul 8, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        May 27, 2022
                        Updated by DOMINIC albertt
                        Ph : [protected]
                        Verified Support
                        May 29, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Shantanu Ganguli
                          May 27, 2022
                          Jun 28, 2023
                          This thread was updated on Jun 28, 2023
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                          Resolved

                          Redemption SCICI Deep Discount Bonds - Folio No SDB103414

                          Address: B 181 , DLF New Town Heights , Sector 90, Gurgaon

                          Dear Concerned,

                          We have one SCICI Deep Discount Bond ( Folio No -- SDB103414) as issued to me in the year of 1996. And redemption date is 1st September 2022. We tried to contact registered SCICI office of "Cuffe Parade" which is mentioned on bond certificate but the office seems to me moved from there long back. We got to know SCICI Limited is merged with ICICI banks so tried contacting ICICI bank branch but can’t connect...
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                          Rahul Khanduja
                          May 27, 2022
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                          I had purchased two Iphones on 14th March 2022. I was supposed to receive cash back of ₹6000 for each phone. I haven’t not received it yet.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d71) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Ravikant Rathor
                            May 27, 2022
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                            Hi
                            Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
                            They deducted 300.31rs without my consent.
                            I would like my money refunded.

                            Thanks
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7d) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shantanu Ganguli
                              May 27, 2022
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                              Redemption of Deep Discount bonds : SCICI Multi-options deep discount bond

                              Address: B 181 DLF New Town Heights , Sector 90, Gurgaon

                              Dear Concerned,

                              We have one SCICI Deep Discount Bond ( Folio No - SDB 103414 & Allotment letter no 103419) as issued in the year of 1996 and maturity date is 1st September 2022.We would like redeem my bonds now. We tried to contact Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
                              Also as enquired future we got to know SCICI Limited is merged with...
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                              Shikha_Yadav
                              from Lucknow, Uttar Pradesh
                              May 27, 2022
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                              Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
                              I want my money back. I don't have money to give for unnecessary charges.
                              A/c No.[protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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