Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
Resolved
14270
Unresolved
9460
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 115

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
heena.sharma
May 24, 2022
Report
Copy

EPFO KYC still not approved

I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
Helpful
Found this helpful?
1 Comment
Report
Copy
C
CA Shubham Tiwari
May 23, 2022
Resolved
Report
Copy
Resolved

Address: Bhopal

I have purchased Ipad 9th generation in the month of Jan22, cashback offered was 3000 which has be credited within 90 days but till now I have no received the the. Kindly look into the matter.

Regards
CA Shubham Tiwari
Jun 28, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a061ll) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naitik Yadav
    May 23, 2022
    Report
    Copy

    Sie-ON 18 MAY icici recruiter was called me and take 500 rs For the test and sequrity Amount Of money. I was paid the amount By Phone pay...
    Info Given below.

    Union Bank of India
    Account holder name - naukri.com
    Account Number- [protected]
    IFSC code- UBIN0541214

    The fraud Hr Recruiter phone no- [protected], [protected]

    Please if Possible so back to my money thanku sir..
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nagesh Tembhurnikar
      May 23, 2022
      Report
      Copy

      Dear Sir,
      I, Nagesh Tembhurnikar, have my PF account[protected].
      I have newly seeded the ICICI bank account in KYC section.

      I have made this request on 12/05/2022. But It is still showing KYC pending approval.
      I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

      Could you please do the needful to the concerned department to complete this KYC pending.
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 24, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      May 25, 2022
      Updated by Nagesh Tembhurnikar
      Hi,

      No one has contacted me yet from ICICI bank.
      I am adding the contact details here
      M.No.: [protected]
      Email : [protected]@gmail.com
      Hi,

      No one has contacted me yet from ICICI bank.
      I am adding the contact details here
      M.No.: [protected]
      Email : [protected]@gmail.com
      I have updated my ICICI banking account on the PF portal on 29th of Sept 2022 and its still on Verification in Process. Why dont the ICICI verification dept change the status to Approved so I can start using as I am in need now.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        Wait&Watch
        May 23, 2022
        Resolved
        Report
        Copy
        Resolved

        I had a loan with Icici bank for my commercial vehicle Maruti Wagonr HR38V4695 and Loan Account Number [protected] which is already closed. Now i am requesting to get NOC on my communication address i.e. H no: 380, Street No: 4, Shyam Colony-Sehatpur Faridabad, HR 121003. Please issue my NOC.

        customer.[protected]@icicibank.com
        Loan Number: [protected]
        Name: Himanshu Rai
        Vehicle Number: HR38V4695
        Mobile: [protected]
        Email: rohitsingh.[protected]@gmail.com

        Thanks
        Himanshu Rai
        Jun 23, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pramod Dugar
          May 23, 2022
          Report
          Copy

          ICICI Bank — icici only vimal vaatsalya bonds redeemable

          LAXMI PAT GIRIA
          May 23, 2022

          I have been issued one icici only vimal vaatsalya bond money multiplier
          Bond-private placement series r/bpn/99/1 face value of which rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 8711,
          Assam sales corporation - agent : reliance industries limited (Textile division). No. Of bond - one and distinctive no.[8711]. As mentioned in the bond that all communications should send to icici infotech services limited, unit : icici only vimal vaatsalya bonds, maratha mandir annex. Blut i am not getting any e-mail address from the bond or your site.

          Now what i have to do and how redeem the bond at an early date.

          Request to recover my hard earned money.

          Thanking you.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zz7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saurabh.banerjee
            from Pune, Maharashtra
            May 23, 2022
            Report
            Copy

            My account (icici bank account) was charged multiple times for insufficient fund on the same day
            1. ECS / NACH Return as per the website should be Rs500/-, i was charged Rs590/-, no mention of extra gst
            2. I have been charged multiple times (ECS/NACH Return) on the same day, this is not as per the RBI guidelines.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzc) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              JavedSha
              from Walajapet, Tamil Nadu
              May 23, 2022
              Report
              Copy

              Hello there,

              I need a clarification against my Credit card. When I applied for credit card from ICICI bank. They clearly mentioned the teams. This card has 'No joining fees' and 'Annual fees'. With the credit limit of Rs.3 Lakh.

              Now, recently(22/05/2022) I have received my credit card statement. In that statement it has included Rs.500+GST(Rs.90) total Rs.590 as a joining fee.

              What is happening here...? I have already made a complaint against my Credit card limit. Still no reply from anyone. I haven't received my credit limit as Rs.3L. Now I'm getting joining fee for no joining fee credit card from ICICI Bank.

              What is really happening.! Is that ICICI Bank doing this kind of scam to everyone. getting people into Trap. Getting money from innocent people in Fraudulent way.

              I need a Clarification from your side. I Need a Solution for this problem.

              I have shared my statement Screenshot for your reference. Kindly have a look.
              +1 photos
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zyx) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              May 28, 2022
              Updated by JavedSha
              Kindly Double Check the Email: [protected]@icicibank.com

              Email not sending to this email ID.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pooja Rai7
                from Pune, Maharashtra
                May 23, 2022
                Resolved
                Report
                Copy
                Resolved

                My name is Pooja Rai, i updated my bank account number on UAN portal for verification on 10th May 22 and it is still in pending statud.i spoke to customer care several times but got different answers all the time.I wrote an email too but they refused to help via chat stating it is confidential .I am not asking you to share any confidential information, i am just reminding you to complete the verification process.
                Jun 26, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzt) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                HI Pooja,

                Was this issue resolved for you, i have the same issue and not sure where to go or whom to ask

                Ajit
                Pooja Rai7's [Complaint's author] reply, May 28, 2022
                Same problem with me.No resolution as of now.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RiyaSingh23
                  from Meerut, Uttar Pradesh
                  May 22, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi team

                  I have 2 bonds in ICICI in money multipler bonds category and their Redemption date is coming 27/may/22.
                  I want to know what could be the next step from your side to receive the money or how will I get the money because no bank account linked with that bonds. I have mailed 4-5 times to investor's relations as well as goi bonds also but no response from there side

                  Bond holder number:-2023357, 2023047

                  Please respond as soon as possible it will be very needful because your services already making customers demotivated by our behaviour as no response from your side
                  Jun 23, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 23, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0602m) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ruchi in China
                    May 22, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    My name is Ruchi Baletia. Few days ago, after a transaction, my user id and debit card was suddenly blocked. I need to use my bank account for various purposes everyday including stock trading sometimes. This sudden blocking of my card is causing me monetary loss.

                    I received an email asking me to call the customer care number [protected] to get it unblocked but the number is not connecting (out of service) . I tried with some other phones too and had the same problem. I tried other customer service numbers too and they all disconnect within seconds

                    I have been ICICI bank customer for almost 10 years. But I have never received a good response or resolution regarding any issues. Mostly I have been ignored. I am even afraid to do any transations using the bank anymore. It feels like the bank does not want me to use my own money and hence blocking the card is a good way of not letting me use my money. Horrible service.
                    +1 photos
                    Jun 25, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    May 22, 2022
                    Updated by Ruchi in China
                    Please reply
                    Verified Support
                    May 23, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06030) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prasad bhuyan
                      May 22, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I can't understand what is the ICICI banks issue. I see so many of these charges applied on my bank account without information from bank. This seems to be a scam run by ICICI on their loyal customers of so many years. prasad.[protected]@gmail.com if the bank would ever try to resolve it
                      Jun 22, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yqs) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Hey ..the same happened with me as well. ICICI Bank charged me for insufficient fund 9 times on the same day (multiple instances). ICICI Bank is cheating & looting their customers this way.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ajaytkk6
                        from Srinagar, Jammu and Kashmir
                        May 22, 2022
                        Report
                        Copy

                        Address: HNO.2 LANE NO.6, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU

                        My refund amount transfer SMVDSB through icici bank 10/05/2022 my card no. 7122 Ecom payment but till time my account not showing this transaction. So ICICI Bank provide me ARN No. 8521522213021871396884 Tracking payment but nobody any result.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yga) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pramou
                          May 22, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          EPFO bank KYC verification pending

                          I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

                          I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
                          My UAN no.[protected]...
                          Helpful
                          9 other people found this review helpful
                          9 found this helpful
                          5 Comments
                          Report
                          Copy
                          R
                          Rsmslve
                          from Kanpur, Uttar Pradesh
                          May 22, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have made a icici bank credit card payment of Rs 25000 through postpe credit card payment app and it was showing successful transaction on date 25 April 2022 but transaction amount not credited in my icici bank credit card and same on 12 may 2022 payment got reversed after 18 days similar we have called/mailed multiple times on your customer care support no one helped over this due to lack of payment now bank charged the penalty & interest of non-payment and same our cibil score also impacted where this is a clearly fault or lack of icici bank payment gateway and they not credited amount in credit card and charged the penalty
                          Revert us as soon as possible because only your gateway/bank is responsible for all this and same my credit score impacted or penalty charged due to late payment processed by you so only you are responsible for all this mash up..Revert us or reverse the credit card late penalty charged due to your lack of.otherwise we will file a legal complaint on this as you people already mention that all failed payment will reverse with in maximum 7 days otherwise all the penalty and charged will borne by bank..

                          Payment date -25 April 2022

                          Payment Reference number –[protected]

                          Payment reverse date -12 may 2022
                          Jun 23, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr2) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            saransh shajwani
                            May 22, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            A refund was generated by swiggy in my account which is not reflected in my account.
                            My RNN number is[protected]
                            +1 photos
                            Jun 22, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 22, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SHAHIN AHAMED.I
                              May 21, 2022
                              Report
                              Copy

                              16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                              Please do needful...
                              ICICI Bank customer support has been notified about the posted complaint.
                              16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                              Please do needful...

                              Void transaction not refund - Comment #3997810 - Image #0
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrc) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gokul Nath Nataraj
                                from COIMBATORE, Tamil Nadu
                                May 20, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ram Nager Branch, coimbatore, tamilnadu

                                Respected team

                                my name is Gokulnath ICICI Bank, coimbatore collection team Call us from ICICI Bank and you will be backed up by Balaji Personal Loan and Credit Card Bill. They say they have to build it I have said more than 100 times that I am not Balaji But again and again they call me and harass me and they are the ones who have to save me from this.
                                Jun 24, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 22, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrr) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kartik410
                                  May 20, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Register mobile number:- [protected]
                                  Recently purchased in 17 January 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account. Ihave also payment slip photo I attached.
                                  Jun 26, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 20, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Recently purchased iphone in February 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ananthsriram
                                    from Chennai, Tamil Nadu
                                    May 20, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    ICICI Bank transaction failed but amount debited from my icici account

                                    I have transferred Rs. 3540 from my ICICI Bank to HDFC Home Loan Department. Though the transaction is failed, the amount got debited and didn't credit back to me. There is no option to file a complaint in the net banking website....
                                    Helpful
                                    5 other people found this review helpful
                                    5 found this helpful
                                    1 Comment
                                    Report
                                    Copy