Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1136

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
KOLLURI SANYASI RAO
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not came from ATM but deducted from account

Respected sir;

I am working in Bangalore International Airport as super visor –ARFF, I have a salary account with ICICI bank and the account No is:[protected] and I was issued with the debit card No: [protected],
On 30th November I tried to with draw Rs 18000/- from the corporation bank ATM at yelahanka old town, but money was not come slip came as money deducted. Same day I gave a complaint to ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sanjay tiwari
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swatch + ucb watch offer

I am declared winner for free gift voucher worth res.3301 and won a combo offer of a swatch watch along with a united colour of bennetton watch. on accessing the respective site i am directed to proceed to payseal region of ICICI bank to make my payment of Rs. 3199/-.please note I have only SBI debit card and on speaking to your rep on call centre I was advised to communicate through this channel for alternate means of payment for the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
Complainant3750537
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bike taken back from parking place without prior notice

I ravi shanker. I had taken loan from Icici bank, after few months due to some misshappeing i could not able to deposit my premiums . My bike has been taken back from parking place by collection agents of ICICI bank loan department ( as per discusstion with police man after that stealing incident ) I visited the collection office of ICICI bank Rohini New delhi and an executive told me that they will inform me about the auction date of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Complainant9080680
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information to CIBIL report

I have not taken any loan from icici BANK, but my CIBIL report shows that i am taken loan from icici BANK and having OD of Rs 20250.My fallow up to CIBIL report as fallows..

Dear Sir,

With reference to your mail, please find the updated status of the control number[protected] as follows:

Account type: AUTO LOAN
Amount Overdue: 20, 250
Reported by: ICICI BANK
Account Information:...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
m.saminathan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card pin number

Dear sir
I received two credit cards on my name & wife name of N.SUNDARI from you in the year 2006 in the month of july. So far i have not utilised those cards. I would like to use these cards here afterwards. so i may be issued PIN Cards for those cards. since issued pin no. sheets are misplaced. and also please give your chennai cantact phone numbers.
Card No. 1
M.SAMINATHAN CARD NO. [protected]
Card...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
C
Complainant6359968
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deposited not credited in our A/c & receiving bills

Dear Sir,


I am credit care holder in the name of Tirath Singh Gulati A/c No. [protected]

this is to bring to your kind notice that we have deposited one cheque no. 0293648 dtd. 13.11.07 for Rs. 2019.25 of HDFC bank and same has also been debited to my account on 13.11.07. but still we are getting bills showing oustanding in my name. Till date, that cheque has not been credited to my Creidt card...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
ARVIND DIGAMBAR CHAVAN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demand notice for amt not utilised

Dear Sir,
This is to inform you that i have never utilise the credit card (having no [protected]) during last 2years then also ICICI Bank have raised demand notice of rs. 18252. I was making payment of Rs.500 every month regularly for previous 2yrs in your account only toward encash loan taken of rs. 10k which i have to repay in 24emi of 500 each . Only for loan purpose the account was open. I have not done any sigle transaction....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sanjit Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Delivery of Bank Statement.

Duplicate Bank Statement of ICICI Bank, Connought Palce, New Delhi has been sent through EXPRESS IT Courier on dated 06/12/2008 vide air way bill number [protected]. And the same has not been delivered in my address till today morning. My address is given below:

SANJIT DAS,
C/0: Upendranath Sarkar,
House No: 19/3, New Milanpally,
Netaji Sarani Road,
P.O.: Siliguri Bazar, Siliguri,
Dist.:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SWARNAPRABHA MISHRA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF CONSIGNMENT

MY ADD ON CREDIT CARD FROM ICICI BANK VIDE AIR BILL NO[protected] DESPATCHED TO ME ON 3rd OF DECEMBER 2008 HAS NOT REACHED ME TILL DATE (29/12/2008)IN SPITE OF MY REQUESTS TO THEM THEY FAILED TO DELIVER IT. MY LAST 2 REQUEST WERE VIDE COMPLAIN NO 00046081 AND [protected]
WHERE THE CALL CENTER PEOPLE PROMISED TO DELIVER IT DEFINITELY ON 27/12/08/AND AGAIN . THE BOYS AT THE CALL CENTER ARE RUDE TO THE EXTENT OF DISCONNECTING THE LINE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuja Sreeranganath
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty billing and useless IVR system and executives

I received an sms on my mobile mentioning that my cerdit card has been charged with Rs 10900, a transaction which I have not done, promptly I called the customer care number . The only department I was able to get through to was the "loss of card". They did block my card and transferred my call to the Disputes Department. The disputes deptt asked me write a letter stating the request no, which they gave me) and fax the letter to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Karmegam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised transaction follow-up

Dear Sir / Madam,

I have a credit card numbered 4477xxxxxxxx5009 with ICICI and have been clearing my payments on time.

On july 21st 08 i have been billed by ICICI on behalf of Yahoo.com, this transaction has not been authorised by me. ICICI has expressed its inability to elicite an response from Yahoo.com and has taken cover behind a point stating that the complain was registered after 90 days.

To...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madhukar shripad sardesai
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges on EMI rail reservation

Reference ICICI bank credit card letters as under of 17/12/2008.
a) 5086530, b) 5086793 & c) 5087400

I have purchased Railway tickets through ICICI bank credit card at INSTANT EMI option. How ever to my surprise I found the different rates / amounts charged as procesing fees for the same amount. The details are as under respectively.

File No. Total amount EMI amount Processing Fees

...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
DR PAWAN KUMAR GUPTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-presentation of ECS to my Bank and fraudulently charged penalties and threatening a customer

Myself Dr Pawan Kumar Gupta. This is in reference to my Home Loan with ICICI Bank. I am forced to write this mail after I have been forced to put though a great amount of mental stress, threats, abuses and harassment by the ICICI Bank Customer care officers.The details have been provided to ICICI Bank as instructed by ICICI bank executives themselves.The attachments have provided to the bank to support proof that the bank purposely did not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SURAJ BHAN
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF POLICY DOCUMENT

As per SMS received on my Mob No [protected] Application No [protected] Policy No 10500772 in respect of My daughter KIRAN BALODA despatched on 9 Dec 08 and Application No [protected] Policy No 10487957 of my wife NIRMALA despatched on 12 Dec 08. However, both the policy NOT yet received by us....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
AMIT KARWA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penalty Charges on FDR

Hi,

I have made an FDR through ICICI Bank Phonebanking options. Today when I called them up for pre mature withdrawal of my FDR, the Customer Service Executive told me that I will be charged 1 % Penalty on FDR Amount. While I was making an FDR this was not brought to my notice. Again on FDR receipts this condition is not listed. Normally Banks do pay interest(based on the duration and Rate of interest that were in vogue at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepak yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement of credit card

Hi,

I have a complaint regarding the settlement of ICICI CC.
I was a regular payment of the outstanding but unfortunately i am not able to make the payment. The reason i can't make the payment is I lost money in Stock Market, so due to bad financial condition I have applied for the settlement in the month of January 2008, the executive use to collect minimum amount every month and no sttlement for same was done....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
N
nitin saxena
from Mumbai, Maharashtra
Report
Copy

need to be removed from defaulter list

dear sir,
i want to know how can i remove my name from defaulter list .as i am defaulter for two wheeler loan from icici bank (amount for defaulting is Rs.3079/-and they are asking about rs.23000/-)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Shivaji Hingane
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Wrong Dispatch

I had applied for the ICICI bank credit card. But to my dismay, the company delivered the card on a wrong address to a wrong person without any proper verification. Now, this guy took advantage of the situation and made transactions worth Rs. 85000/- through the card. When, ICICI bank called me for confirmation regarding transactions, I said that I haven't received the card yet and there is no question of transactions through it. But,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil Kumar Ahirwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM machine didn't dispatch money but same deducted from bank account

I used IDBI Bank's ATM to withdraw amount of 5000 from my ICICI bank account on 30th sept, and the ATM says "we are unable to connect to your banks network" but after some time I got a message from ICICI bank on my mobile saying that amount of 5000 has been debited from your account, I logged many complaints regarding my money to the bank but after almost 3 month they are still saying that you have to wait. But how much????...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Amit Kadam
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC letter

Hi,

ICICI bank courier was not delivered?

It’s third time?

1st time they unable to find my home address but I’ll be receiving all courier forms expect Express IT courier company.

2nd time I approach to ICICIC bank Customer Care Executive sent this courier to my office address, again same excuse.

A courier was sent by ICICI Bank to me in Mumbai with POD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy