ICICI Bank Complaints & Reviews

This is venkata Naga sandeep kavuri from Andhrapradesh guntur distric. I have never applied for any type of policy in ICICI Bank.
But today there was an unusual debit in my account stated that PPL/wpp policy amount 1899/ .

Placed an order on swiggy by online paying through my ICICI debit card, but order got cancelled for some reason, Order id is #[protected] For the same swiggy initiated refund and as per there app amount is refunded in my bank ac but as I check my bank ac statement amount is still not credited. REFERENCE NUMBER THAT THEY HAVE PROVIDED IS[protected]. Kindly refund my money earliest

Have created an ICICI MINE Savings Account 4 Days ago but still I don't get my account number and all the details of my account. After Filling all the necessary details I have deposited a sum of 12000 Rs as it was necessary proceed further with the application. After that it told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been 4 days I didn't received any SMS or CALL from the Bank neither got any MAIL. I tried to report this issue to their customer care service but they don't allow me to get connected to any customer care executives without account number. I haven't got my account number yet and that's the main issue I'm facing. Bank lied to me that I will receive my account details within 4 days. So I tried to every possible things for me, I mailed them and explained my issue, I visited their nearest Bank Branch and they told me that the MINE account is opened online and no help will be provided offline to you. I had experienced the worst time with this Bank while creating an Zero Balance Mine Savings Account online, their staff lied to me because they don't know what to do. My request is that please solve my problem and open my MINE savings account without giving me any kind of harassments. I can't even retry because when I try to create the same account again or if I try to track my application it says "There is an existing Account in our records with the Permanent Account Number (PAN) entered by you. If you are holding an existing account with us, please login to internet banking or iMobile else contact customer care". But the funny thing is that I can't do any of the mentioned things because they won't allow me to do. Thank you so much, I hope I get a solution very soon.

My Location - Tughlakabad Extension, New Delhi
My Name - DINO BAGHEL
My Registered Number - [protected]
My Unregistered Number(Not used while creating my Bank Account) - [protected]
My Registered Email - [protected]@gmail.com
My Application Number - [protected

I have been granted a home loan(plot+construction) during the sanction your team clearly said there is no foreclosure charges, now when i go to close the account after paying the EMI for over 1.5 years you are asking me 2.3% preclosure, entire process was onine, documents like my Sanction letter, RBI letter, your website clearly mention 0 foreclosure for floating interest rate.

Yesterday, I had to visit with more than 3-4 branches with my wife just to check who will support. Noone is even ready to take my DD stating we can't to partial payment for foreclosure. Is this what you call a centralized banking

Not a single branch supported. When I raised complaint no one was ready even take complaint. I have already taken another loan to clear this and I have to pay interest in two places. Who will own the cost for 2 place interest.

I have not missed a single payment till date and this is how you treat your customer. After requesting 100 times I think Vijayanagar branch made a request not sure what as I don't even get any copy over email or written.

I have raised a email complaint with noone responded yet.

Please take action on this as I am really mentally harassed due to this.

Please help we by cancelling foreclosure or i dont want to beassociated with icici anymore. Help me to close my salary/credit account i will also ensure all the accounts my family holds also is closed with this.

And if requires, I am even ready to take it to banking ombudsman, or file a complaint/case on the mental harassment and financial pressure you are putting on me.
Loan account number - LBBNG[protected]
Kunal Mishra

I was doing a payment through through eazypay portal on 6th March to pay my exam fee. The upi transaction was successful in paytm but it was not processed in the eazypay portal. I mailed to them but did not get any satisfactory response . Later on 12th march they said the had transferred the money to a bank account . But i asked for the refund already paid the exam fee before that. Now i want refund of my money as soon as possible .

I have created an ICICI MINE Savings Account 4 Days ago but still I don't get my account number and all the details of my account. After Filling all the necessary details I have deposited a sum of 12000 Rs as it was necessary proceed further with the application. After that it told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been 4 days I didn't received any SMS or CALL from the Bank neither got any MAIL. I tried to report this issue to their customer care service but they don't allow me to get connected to any customer care executives without account number. I haven't got my account number yet and that's the main issue I'm facing. Bank lied to me that I will receive my account details within 4 days. So I tried to every possible things for me, I mailed them and explained my issue, I visited their nearest Bank Branch and they told me that the MINE account is opened online and no help will be provided offline to you. I had experienced the worst time with this Bank while creating an Zero Balance Mine Savings Account online, their staff lied to me because they don't know what to do. My request is that please solve my problem and open my MINE savings account without giving me any kind of harassments. I can't even retry because when I try to create the same account again or if I try to track my application it says "There is an existing Account in our records with the Permanent Account Number (PAN) entered by you. If you are holding an existing account with us, please login to internet banking or iMobile else contact customer care". But the funny thing is that I can't do any of the mentioned things because they won't allow me to do. Thank you so much, I hope I get a solution very soon.

My Location - Tughlakabad Extension, New Delhi
My Name - DINO BAGHEL
My Registered Number - [protected]
My Unregistered Number(Not used while creating my Bank Account) - [protected]
My Registered Email - [protected]@gmail.com
My Application Number - [protected

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs.588.82 including taxes. The message they sent were unclear. They didn't tell me they were going to withdraw amount from my account. Expression debit card cancelling request options are also unavailable.
I don't need expression debit card as i already have my basic debit card.
Please help me getting my amount back.

I transferred Rs 10, 000.00 through IMPS on 2nd April at 10:41 AM from ICICI A/C to SBI bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.10, 000.00 is timed out at Beneficiary Bank on 02-April-22....

Dear Sirs,

we have settled our car loan approx 1.5 year back. many times we have tried to contact regarding NOC of our car but we have not received any response from you.

further, we request you to please provide NOC for our vehicle number HR51BB0310.

relevant details are enclosed here below for your reference.

Vehicle number: HR51BB0310
Registered mobile number: [protected]
Loan Account Number: LAFDB[protected]
PAN Number: BACPA5554Q

My statement has arrived but till now the rewards point is not credited on Amazon Pay, I have received the message that hold for commercial use but I do this for personal use, now so much offer has come so what can i do. I know that I will use a little more, I called customer care, then they said that your reward point is more than 8000, said that you cannot do more than 8000 in a month, so that's why I am on hold, I told him, I know i used a little more but i see the terms and conditions there is no such mention anywhere in it or not there is some mention of commercial use, it's clearly mentioned there is no limit for earnings and there is no limit for redemption and said your card is blocked ok fine once my issue resolve what will you block I will do it myself i want my reward point fraud card.

I have written multiple mails to the service provider to stop sending spam offers, which otherwise have already been unsubscribed but ICICIdirect still keeps sending me tons of mail on a daily basis. Unfortunately even after tagging it spam, it still fills my inbox.

Transaction has failed but amount deducted from my ICICI bank account.
Below is the transaction details:
Mobile No:[protected]
Transaction Details: UPI/[protected]/UPI Payment-Twe/[protected]@ybl/ICI[protected]dcba58b2733e26f235/
Account No:[protected]
Amount: Rs 20000
Transaction Status;Failed
Transaction Date:02/04/2022

Hello sir
Am sairi pranay sai from my ICICI account 1129 rupees was deducted and am not done any transaction for that in the statement it's showing that EBA/NSE last time in the feb month also my money debited for the same.. Please refund my money

Myself Himanshu Mishra, I have been with icici bank since 2019. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 2nd April 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

I had received a ICICI Corporate VISA e-Gift card from my company. I tried to use it at a merchant and the card declined. I tried calling the Customer Care for help several times but not help. Any immediate help will be appreciated. Very Disappointed with ICICI Customer Service.

I transferred 1.5 lacs to another account on 1.4.22 but the amount is not credited and a message received that it is timed out and beneficiary bank will update in 3 working days. what is IMPS? if amount not credited then it should be reversed immediately. there is an emergency

Resetting forgot password is extremely inconvenient to the customers. Always it says "session expired". Very bitter experience.

I used my credit card for purchase at a store, total due amount paid to ICICICREDIT is Rs 517.5 with transaction id [protected] on 1st april 2022. But at the same day of transaction some extra amount got deducted which am unaware of because i have not done any purchase to CASHFREE PAYMENTS INDIA PVT LTD from my account on Apr 01, 2022 at 10:42 hours. The Transaction ID is [protected].

Do we get charged for cashless transaction ??? because it seems like so.

I had closed my ICICI iWish yesterday, 31 March 2022. It has been more than 24 hours by now and I have not got the money credited to my account yet. Couldn't get enough support from customer care. Everyday one or the other customer care person used to call twice asking if I need loan/ credit card/ offers but when I try to reach customer care for my concern, I am only allowed to speak to an automated voice assistant which is totally incapable o[censored]nderstanding what I am looking for. It doesn't even connect me to a service desk personnel. Highly disappointed and couldn't use our money during significant and urgent times. It would help me if I can get the money at least by today EOD.

Rs. 826 has been deducted from my account on 28 Mar 2022 without any information. I don't know why did they deduct the amount