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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 133

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S
sunnyrmann
from Pune, Maharashtra
Mar 30, 2022
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Money debited through imps transaction but not received in beneficiary account

Hi,

On 29th Mar I have done two transactions through imps of 20k and 500 where money is debited from my account but not credited in beneficiary account. I have paid the charges for that and ICICI is blocking my amount stating some gateway issue and asking 3 days. I have paid the charges and it’s ICICI issue not customer. It’s a harassment to the customer

I need my money back immediately

ICICI...
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Mar 30, 2022
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I'm charged heavily again insufficient funds for mutual fund SIP.

ICICI Bank panelized me with Rs 590 against Rs 2000 ECS that is more than 25% panelty fee.

Considering the case where I'm not liable to pay any amount for loan taken from ICICI Bank, I am charged with high amount against mutual fund SIP.

Please help get me my hard earned money back.
May 1, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sx9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi
Actually my emi date 5th every month I'd paid in time but I'll receive remainders in 2 time every month 21st
This month paid emi on 5th 21st receive ecs return charge insufficient balance 24th also receive ecs return charge insufficient balance
How to solve help me
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    M
    madhu gurnani
    Mar 29, 2022
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    I am Madhu Gurnani, I have been with icici bank since 2015. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
    May 1, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 30, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sxd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Darylicicidirect.com
      Mar 29, 2022
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      Address: ICICIDIRECT.COM GOA, INDIA

      Dear Sir / Madam,

      With reference to my trading account with ICICIDIRECT.COM Goa, INDIA I request your assistance.
      I have written to ICICI Direct.com in response to an email i received on 25th February 2022 from a person Ms S Sangeetha who mentioned she is my relationship manager and will be assisting me with the services offered by ICICIDIRECT.COM and to contact on the numbers provided,[protected] &[protected] or "reply to this email ([protected]@icicidirect.com)".
      I replied to S Sangeetha' email on the very same day and on the email and followed up again on 12th and 13th March. I even called her from my registered mobile number to her mobile numner but there was no answer nor call back, I later sent whatsapp message requesting to contact me as i require assistance.

      I'm extremely disappointed with the lax attitude and lack of seriouseness, and ignoring my communication and request for help. Irresponsible customer service.

      Kind regards,
      Salvador Daryl Joseph Fernandes
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Sathya Venkata
        Mar 29, 2022
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        We had reached the bank by 12:30 they had kept us awaited for 2 hours and at last they are saying we wanted stopped the service we won't take care of you you should leave the bank they are saying.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qqh) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          prakash chandra agrawala
          Mar 29, 2022
          Resolved
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          Resolved

          Address: 163, Backbay Reclamation, Mumbai 400020

          Dear Sir,

          We have not received the payment of ASHIRWAD DEEP DISCOUNT BOND OF RS. 2 LAC which is maturing on 15 July 2021 bond details are as follows:

          bondholder No. 1229-986
          Name: SUDEEP KUMAR JAIN
          Bondholder(s): SHASHI JAIN
          No. of Bonds: ONE
          Distinctive No.[protected]

          Please let me now the how to get the payment and contact details.

          Thanking You

          Regards
          Sudeep kumar Jain
          Add:- 18, Shyam Vihar, Shivajee Puram Sector 14, Indra Nagar, Lucknow, G.P, Uttar Pradesh - 226001
          May 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Mar 29, 2022
          Updated by prakash chandra agrawala
          We have attaching the Bond Certificate photo as below.

          Verified Support
          Mar 29, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsv) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Poulami26
            from Kolkata, West Bengal
            Mar 29, 2022
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            Resolved

            Address: India

            On 25th March, an amount of 619.50 was deducted from my account ending with 6842 owing to DP Charges. I have never used ICICI Demat Account, nor have I bought or sold any shares till date through ICICI Demat Account. Why has the amount gotten dedicated? I demand immediate refund of the deducted amount. My bank Account number is[protected] and the Transaction ID is S63966014. During my Salary Account opening back 2018, ICIC people gave me two ICICI Direct Cards (ARN [protected] and ARN [protected]). But I HAVE NOT USED THEM TILL DATE. Refund me the amount immediately.
            +1 photos
            Apr 29, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Mar 29, 2022
            Updated by Poulami26
            Transaction Description is DMC/IN[protected] DP CHGS TILL FEB-22
            Mar 29, 2022
            Updated by Poulami26
            This is not resolved. I have not activated my DEMAT Account, nor was I notified about any charges. Need Immediate Refund.

            Verified Support
            Mar 29, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              D
              DhinakaranMohan
              from Chennai, Tamil Nadu
              Mar 29, 2022
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              Address: Plot No - 51, Flat No - G2, VGN Platina, Ambigai Nagar, Ayappakkam

              Hi

              Iam not using demat account with ICICI bank so far
              but the amount 826 debited from my icici bank account, not sure why they deducted from my savings account, since I never logged in the demat account
              Please revert and pay the money back to my icici acccount as soos as possible

              thanks
              Dhinakaran
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (DhinakaranMohan) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                himanshubisht90
                from Haldwani, Uttarakhand
                Mar 29, 2022
                Jun 2, 2023
                This thread was updated on Jun 2, 2023
                Resolved
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                Resolved

                DMC/ DP CHGS TILL FEB-22 Deduction

                Myself Himanshu Bisht, I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited...
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                C
                Chethan H V
                from Bengaluru, Karnataka
                Mar 28, 2022
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                Auto debit payment is not happening but amount is debited in my account i already lost above 2000 by the same thing
                28/03/2022 ECSRTNCHGS260322_SR[protected] Dr. 590.00
                like this 4 times happens amount is not return again please do something for this
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsy) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  ashlp2904
                  from Pune, Maharashtra
                  Mar 28, 2022
                  Resolved
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                  Resolved

                  Date: 28 March, 2022
                  Bank Name: ICICI BANK
                  I want to know how without any prior notice or intimation my money has been deducted under the transaction remarks "DMC/****************** DP CHGS TILL FEB-22".
                  I don't have DMAT account or any DMAT credentials for ICICI Bank.
                  I need justice why this has been done and need my money back.
                  May 6, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qpj) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    Hritisha Shukla
                    Mar 28, 2022
                    Resolved
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                    Resolved

                    A dcardfee of 706.82 was charged for my account[protected], i want to redeem this amount as it was charged for no reason and j was not informed about this ever. Contact-[protected], Hritisha Shukla
                    Apr 29, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 29, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Pallavi Khaitan
                      Mar 28, 2022
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                      My parents opened a PPF account on my behalf when I was a minor. Now that I have turned into a major, the PPF account is not getting linked to my savings account. I have visited the bank several times but they are not helping me out. I am 22 years old and my account is debit freezed.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pa0) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        tranny
                        Mar 28, 2022
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                        Resolved

                        In my opinion any company which does illegal things such as disable cash withdrawals from most of its branches, like how ICICI bank has done in Pune as per my experience is going to backfire as we the customers will lose trust. I have lost trust in this bank and have started withdrawing all my money from it. I advise everyone to do the same.
                        Apr 28, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pak) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          Bangar Raju T
                          Mar 28, 2022
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                          Resolved

                          Address: EWS 476, Phase-1, KPHB road no2

                          Myself Bangar Raju T,

                          I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                          May 9, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02par) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kanchan kakkar
                            Mar 28, 2022
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                            I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL FEB-22'---- INR 679.38'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os0) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sarika Devpunje
                              Mar 28, 2022
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                              I am Sarika Devpunje. 826.00 Rupees has been deducted from my account as DP CH GS TILL FEB-22) DP charges on

                              25 March 2022. I have never activated and used my Demat account till now.
                              I need my money back immediately.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os7) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                V Sneha
                                Mar 28, 2022
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                                Food Card Expired

                                Address: Bangalore

                                I'm TCS employee, food card has been expired, trying out to reach bank on various numbers but no one is connecting back after assuring callback. I need a new card, please help me...
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                                A
                                Atif93890
                                from Hyderabad, Andhra Pradesh
                                Mar 27, 2022
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                                I don't know why icici bank took 558 rs from my account without any prior information about this deduction. There are no additional services opt on this account. I request them to return my money back.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ng9) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  pravinvg80
                                  Mar 27, 2022
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                                  Address: Pune

                                  I have never used my Demat account. I even told customer care to close my Demat account. At the time of opening account, I was told that it is free with salary account and no charges applied. However I never used that account, asked representative to close it. But bank is charging me yearly Rs 826 since 2014.

                                  My ICICI account number is[protected]. Please refund my all the money till today.
                                  +1 photos
                                  May 9, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 28, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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