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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 137

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S
Subhad9
Mar 26, 2022
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This is to inform you that I am a salary account holder of ICICI Bank since 2017. Today 619₹ has deducted from my account as DMC DP charges, though I'm not a demat account holder of ICICI Bank or ICICI direct. I never asked for it. Today Bank has deducted 619₹ without informing me. This is so harassing for me. I need refund the same amount which ICICI has deducted. Please help me out to receive the refund.
Please check the screenshot below.

Thanks & Regards.
Apr 27, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02n37) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    trishla sinha
    Mar 25, 2022
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    On 24/03/2022 an amount of 826 was debited from my account without any notice or consent. when I saw the statement it was on the name of DP charge.. i don't have any demat account.. when I searched this has happened to multiple people...

    please refund the amount to mya account
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7m) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Sanjana231
      from New Delhi, Delhi
      Mar 25, 2022
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      I have been deducted with 826 rs on 25th feb under the name of DMC dp charges till Feb 22

      I am using icici since about 3 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.
      Apr 28, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 26, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7r) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Myself Himanshu Bisht, I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
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        Nikunj Rupapara
        Mar 25, 2022
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        Address: Ahmedabad

        Hi I m Nikunj Rupapara, when I checked my account statement then I came to know that ICICI Bank has deducted Rs. 649 as DMC DP charges from my account without any intimation. Request to please arrange to refund deducted amount asap.

        Thanks
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a02l7t) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Neha1888
          from Indore, Madhya Pradesh
          Mar 25, 2022
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          Address: Indore

          K/A ICICI bank,
          On dates 25.03.2022 unknown charges of rs. 826 deducted from my icici account. DMC/IN[protected] DP CGHS -
          I did not avail any services.
          Please look into and refund my money in my account.

          Accnt no.[protected]

          Regards
          Neha Jain
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l9o) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Neha1888
            from Indore, Madhya Pradesh
            Mar 25, 2022
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            Address: Indore
            Website: Www.Icici.com

            On date 25.03.2022, unknown charge of payment rs. 826 deducted from my account as DMC/IN/DP CHGS without any intimation.
            I did not avail any services.
            Please clarify and return the money in my account.
            Regards,
            Neha Jain
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              aswal.ajay
              from Greater Noida, Uttar Pradesh
              Mar 25, 2022
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              Address: Greater Noida

              Hi Team,

              Today I have been incorrectly charged with INR 826 for the maintainance of demat account, however I did not open any such account in ICICI bank. Please look into this and refund my money asap.

              Regards,
              Ajay Singh Aswal
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02jr8) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                asharad04
                from NEW DELHI, Delhi
                Mar 25, 2022
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                I have a icici amazon credit card, and my cashback has been put on hold, if icici/amazon needs to confirm weather it was for commercial transaction or not why dont they to come to my home and check the products which i used are for my very own purpose or not, for no reason they have put my cashback on hold.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Arul0301
                  from Tuticorin, Tamil Nadu
                  Mar 25, 2022
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                  My name is arul murugan I was deducted from my account
                  Date 24/03/2022
                  Total rs 7877 please money refund
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02jrn) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Deepak@106
                    Mar 25, 2022
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                    Address: Bangalore

                    I have applied for three credit cards following are the three
                    ICICI platinum
                    ICICI coral
                    ICICI Amazon pay
                    These three cards must have individual credit limit but all the three are having mutual credit limit what is this nonsense
                    What they say at beginning you will get respective credit limit but after getting a card all the three will have mutual this is a worst case and this is like a fraud by icici do correct it and respond the issue immediately.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Rajesh7439
                      from Burhanpur, Madhya Pradesh
                      Mar 25, 2022
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                      826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22) on 25-MARCH-2022.
                      I have never used my demat account till now. It was told to me by the icici representative that it is free of cost and it will never be charged/deduct money. Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. I Tried Contacting ICICI Customer Care multiple times but each time they hang up the call saying we will connect you to Demat account Team. My icici account number is[protected] . This is completely unacceptable and please refund my amount. My phone number +91 [protected].
                      ICICI Bank customer support has been notified about the posted complaint.
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                        wade7887
                        from Navi Mumbai, Maharashtra
                        Mar 25, 2022
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                        Address: 14th floor, Roopa Saphire, Sec 18, Vashi

                        Am an icici bank customer. On 28/02/2022 & 21/03/2022 ecsrtnchg charged 590 rupees both times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          jalpakhakhra
                          from Mumbai, Maharashtra
                          Mar 25, 2022
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                          Hi Team, one of my EMI got bounced due to an insufficient amount in the bank account. My salary was not credited during that period. However, I talked to customer executive regarding this he said to keep the amount in the account, Bank will try again in a few days. And in the next attempt, it was successful still bak has charged me twice 1. on 3rd March- Rs 590 and on 22 march rs 31.10rs and on 23rd March 559 rs. Please help me to understand what the bank keep charging me for without any reason.
                          Apr 26, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02iuz) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            subhra.manda
                            from Biswanath Chariali, Assam
                            Mar 25, 2022
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                            Resolved

                            On 22 may2022 my account was debited with 500 and 490 rs for ecschrg for which the reason is unknown. This has happened unknown and i need clarity on this. Bank officials are reluctant to address this hence I am writing it in this forum.
                            May 1, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ivb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Nishant1107
                              from Delhi, Delhi
                              Mar 25, 2022
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                              Address: DELHI

                              Dp charges charged from my account of over rs.1000 within the m/o march 2022. This has been repeatedly happening from years resulting in tens of thousand of debit on my account. When i was unemployed and going through tough times in covid.

                              Reverse all my debit charges and close all my accounts.

                              Reach me on my registered number [protected].
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ivn) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Mar 24, 2022
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                                Whatever is left in my account of 524.95 is deducted with transaction as NACH_AD_RTN_CHRG~CAMSICI
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  KSamk
                                  from Nizamabad, Andhra Pradesh
                                  Mar 24, 2022
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                                  Website: ICICI bank

                                  Dear Team,

                                  Without delivered and nee cc card fraud 19917.20 rupees, transaction done I approach a bank but they are not taking concern with activated card how they accepted transaction. I got a call they said they are a bank member they said their employee id and read my new card and cab expiry with out saying Otp they did transaction
                                  This transaction done by bank people only

                                  Please do need ful
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02oqg) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Abhinav7511
                                    from Jaipur, Rajasthan
                                    Mar 24, 2022
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                                    Resolved

                                    Address: A-22, Janta Colony,Jaipur,RJ,IN,302004

                                    An amount deducted from my bank account named undermentioned
                                    Abhinav Tiwari
                                    Account details [[protected]]
                                    IFSC - ICIC0006748

                                    Rs 5009 has been deducted from my account [[protected]] on 22nd March, 2022 against (NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~03fbc31~BSEOTMAC)

                                    NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~03fbc31~BSEOTMAC- 547/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~440451b~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~07FEB22~6841ddb~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~335282d~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~9605ac2~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~07MAR22~98d1ae8~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~4694d96~BSEOTMAC- 332.19/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~9515d16~BSEOTMAC- 590/-
                                    NACH_AD_RTN_CHRG~ADBLDESK~05JAN22~5c3ae5e~BSEOTMAC- 589.99/-

                                    Total: 5009.18 INR. (Deducted on 22nd March altogether)

                                    Let me know why you charging this amount from my account. What this is charge for?

                                    It seems that it is related to BSE limited but I haven't activated any service. As per your customer care, I have cancelled the ECS/NACH mandate for BSE limited. It was deducted on a same day and exactly this is very pathetic to charge 5009 rupees directly. Moreover, I didn't receive any email/SMS regarding this deduction. Otherwise, I could restrict this at a same time.

                                    Kindly refund my money otherwise i will file a compliant in consumer forum and police.

                                    Thanks & regards
                                    Abhinav Tiwari
                                    Ph. [protected]
                                    [protected]@gmail.com
                                    May 8, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 24, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      ved san
                                      from Bengaluru, Karnataka
                                      Mar 24, 2022
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                                      2 times diid registred for no call registry . But still getting call .my bp increased by them
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02orx) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        DrAakashThakkar
                                        Mar 24, 2022
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                                        Resolved

                                        Money Multiplier Bond 1098 MMB - Three : Redemption

                                        How to redeem Money Multiplier Bond 1098 MMB - III ?
                                        Customer care is totally unaware of this and is simply escalating the issue to each other's departments. I was asked to email, which i did, yet no response!...
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