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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 139

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M
Mr. Mukherjee
Mar 16, 2022
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Address: India

I was assured that DP charges that were deducted from my account without any prior notice will be reversed once I close the Demat account, but still, there's no reversal.
Kindly do the needful ASAP,
Otherwise, I have to close my account and Remove my savings to some other bank, I don't feel safe keeping money in a bank that is involved in such treachery.
Ac number:[protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a020vs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    neelshah0502
    Mar 16, 2022
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    What is the type of GST no without known some thing about they debit 500 rs directly without any knowing or so
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a020uz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      L
      lapog1989
      Mar 16, 2022
      Resolved
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      Resolved

      Dear Sir/mam
      With the reply from your last mail
      your official contact me and told me that the application got rejected (not an issue), issue is he contacted me after 1 month after mailing multiple times, now the price of the property has increased by 5 lakhs within this month, who will bear that cost ..i think no one then why he didnt informed me 1 month back so that i would have arranged it from somewhere else or would have applied in other bank ..but your relationship manager didnt care about the customer neither you..if you didnt care then why you have charged me for the login process..you could have told me before applying that you or yours employees not capable to handle the cases..so requesting you and gently asking you to kindly refund the charges because of negligence from your side..
      you are easily telling me that charges are non-refundable, i agree but you have charged me because of service which will be provided by you but i didnt got that, so i have rights to ask for refund..2nd thing i tried to contact ICICI bank through your complain site level 1 done but didnt got the valueable answer..then i tried for level 2 then response from your complain site " unable to process the request try after some time" for the past few days..neither you have responsibility to check that..then i tried to contact customer care ..no response
      so requesting you to kindly refund the money back
      ACC No.[protected]
      Application no [protected]
      service request - SR[protected]
      Gopal kumar Agarwal
      ph no [protected]
      Apr 18, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 17, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Perunthava Selvi
        Mar 16, 2022
        Resolved
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        Resolved

        Reopening of Salary Account

        I submitted request at ICICI Nungambakkam Branch in the month of FEBRUARY to close my DORMANT account [protected].

        Whereas TODAY 16-MAR-2022, they closed my Salary account[protected]. My salary account is linked to COMPANY SALARY / PAN / AADAHAR / PF / UAN / HOUSING LOAN / VEHICHLE LOAN.

        When I approached bank they say they are UNABLE to REACTIVATE / REOPEN my account, instead asking me to open new account....
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        abhishek.baner219
        Mar 16, 2022
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        Rs. 826 was deducted from my ICICI Bank account as part of dmc charges. When enrolling i was told it was free of cost. Please refund my money
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01ynp) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        abhishek.baner219's [Complaint's author] reply, Mar 26, 2022
        There is no email id as [email protected]
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          G
          gop439
          Mar 16, 2022
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          I am been charge around 700 every month
          Need to stop/ refund oog the amounts
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01ynx) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            naveen6660
            from Hyderabad, Telangana
            Mar 16, 2022
            Resolved
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            Resolved

            This is very unfair with ICICI after being a valued customer for almost 6+years, my account got blocked without any information that too I need to do a transaction for my upcoming Business plan.
            Apr 16, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01yn2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rashid elwi
              Mar 15, 2022
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              Vsi deduction

              I would like to bring it to your notice that, the amount of rs1499/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10th March, 2022. Could you please assist me regarding...
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              S
              subhajit.panda
              from Balasore, Odisha
              Mar 15, 2022
              Resolved
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              Resolved

              Address: simulia,756126

              I was trying to withdraw 7000 from ATM on 13-Mar-2022 at SBI ATM simulia ADB.I got reciept that sorry money cannot be withdrawn but amount got deducted from my acount
              Apr 19, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 16, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01ymz) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Atharv Patil
                from Mumbai, Maharashtra
                Mar 15, 2022
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                I went to the ICICI branch(Jalgaon) to apply for a credit card on 24th Feb 2022. My Application Number is[protected]. I submitted my documents to a representative and he said that it will get processed within a day. Since there were problems in my aadhar card name and pan card, they suggested me that they will process the application with pan card and driving license. After 2 days I went to the branch to enquire about the application, I found out the employee was on leave. It wasn't even handed over to other employee. Upon our request another employee handled that case. I submitted all the documents again to the new handler but even then the application wasn't processed. In this much period even the documents weren't uploaded. How much time does it even take to upload the documents? We asked if the application will go through or not, so that I can stop following up. I was told that it will go through. I again went to the bank to enquire about it as there was no follow up. Due to medical issues, The employee was on leave. But again the case wasn't handed over to the new employee. We were asked to wait. Today I went to the bank and after around 20 days they told me that they won't be able to process this application. It isn't like the application got rejected by the system and they told us. They decided mutually that they won't even apply from their end. If this was the resolution why couldn't they have told me before 20 days. What was the point of making me wait just so you can tell me on your own that the application won't go through. It was a horrendous experience. Worst Service ever. I had never expected such kind of service from a giant like ICICI.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01wqe) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Mar 20, 2022
                Updated by Atharv Patil
                Can you mention email id again it shows the email id as [protected]@icicibank.com
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                  V
                  VishRana74
                  from MOHALI, Punjab
                  Mar 15, 2022
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                  Address: ICICI shimla himachal pradesh

                  An autodebit from some Bajaj Auto for Rs.117 in my icici account. I had not authorized it and the bank is not sharing any background and basis for letting this transaction happen.

                  Pls resolve as this is a case of theft and fraud.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01wql) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  VishRana74's [Complaint's author] reply, Mar 17, 2022
                  Hi..the mail id seems protected.

                  Kindly share the mail details [email protected] or 98160 18401.
                  Thx
                  Vishal
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                    __kiran
                    from Navi Mumbai, Maharashtra
                    Mar 15, 2022
                    Resolved
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                    Resolved

                    Address: Flat no 004, Shree Osho Rachan CHS New Panvel Sector 09, plot no 100/101

                    Kindly repay my debited charges "ecsrtnchg debit of inr 590" humble request from ICIC bank customer
                    Apr 17, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 15, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01wrn) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Rahulrony15
                      Mar 15, 2022
                      Resolved
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                      Resolved

                      I have applied for Amazon pay icici credit Card and i have uploaded my income proof and bank statement of 3 months and documents are very clear but they are reverting back again and again saying document is not clear, i re-uploaded it twice or thrice and the documents are very clear but they are reverting it stating they are not clear
                      Apr 17, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01wro) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        waseemkhan786s1
                        from Karauli, Rajasthan
                        Mar 15, 2022
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                        My name is wasim khan from india rajasthan
                        My ICICI direct payment account has been created and I have created ICICI direct deposit account, but many of them have the option of canceled check, while some people do not have canceled check or check, so I request sir to solve this problem. Withdraw so that I can create ICICI account of many people, I will wait very much for your reply

                        account id[protected]
                        Thank you.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          I
                          Imuris
                          Mar 14, 2022
                          Resolved
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                          Resolved

                          I have made a payment in 1st march 2022 of amount ₹ 1912 through phone pe with icici merchant services for TNEB bill payment. Please find the below UTR and transaction ID . Still the payment bot get billed or refunded. Please provide the status on urgent .

                          Trans id : T2203011643574464167103
                          UTR :[protected]
                          Apr 15, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Mar 15, 2022
                          Updated by Imuris
                          Please update on the request. Still amount not refunded.
                          Verified Support
                          Mar 15, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Mohamed Sohail momin
                            Mar 14, 2022
                            Resolved
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                            Resolved

                            Address: ICICI Bank Ltd, Pune - Baner ICICI Bank Ltd., Shop No. 2, Atria, Sai Prestige, Baner Road, Pune Pune Maharashtra, 411045

                            Dear Sir/Mam
                            Please inform Me Mohamed Sohail if there is any sort of loan, top up loan, vehicle loan, education loan and any credit payment linked to my account please inform me immediately in order to protect my investment.

                            I had written this email to branch manager of Baner branch ICICI Bank on March 9 2022.They are not replying on my email.Please do not involve Mohamed Sohail in any fraud otherwise ICICI Bank will be held liable for any losses.
                            Please reply to my email assuring Mohamed Sohail money is safe in my bank account
                            Thanking you
                            Mohamed Sohail
                            [protected]
                            Apr 15, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            I have still not received a reply for my email dated 9 march 2022.Please reply.
                            Mohamed Sohail momin's [Complaint's author] reply, Mar 17, 2022
                            ICICI Bank official have still not contacted me through email regarding email of 9 march 2022.Please reply.
                            I have still not received a reply for 9 days for my email dated 9 march 2022.Please reply.
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                              7
                              7355604616
                              from CHANDIGARH, Punjab
                              Mar 14, 2022
                              Resolved
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                              Resolved

                              Address: S/O MADAN LAL, 713/29, -, B D C, SECTOR 26, CHANDIGARH

                              Sir,
                              Rs. 587.65 dt. 15.01.2022 and Rs. 590 dt. 11.03.2022 has been deducted under NACH RTN CHRG OF BNK BFLo~03jan22~e0ad4eb~67071 And
                              NACH RTN CHRG OF BNK BFLo~03jan22~e0ad4eb~67071 from my account without knowledge to me. I want to know why deducted above amount from my account. Please resolve it and refund the money back in my account.
                              Apr 26, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 15, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                pravin321
                                from Pune, Maharashtra
                                Mar 14, 2022
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                                Address: Pune

                                Spammer hack my mobile phone and auto debit money to spammers account by UPi fraud total amount INR 355555
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Anjanarv1704
                                  from Avadi, Tamil Nadu
                                  Mar 14, 2022
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                                  There are unknown DR transaction is my iWish statement. Suspecting fraud. A deposit scheme shouldn't have DR transactions.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mr.Mittal
                                    Mar 14, 2022
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                                    I am an icici bank customer. On 09-03-22
                                    2 ecsrtnchg transaction charged rs589, rs 488. I don't know what the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@@gmail.com

                                    Thanks & regards,
                                    Shivam
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Mar 14, 2022
                                    Updated by Mr.Mittal
                                    And 1 ecsrtnchg transaction charged rs590 on[protected].
                                    Verified Support
                                    Mar 15, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01utt) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Mar 15, 2022
                                    Updated by Mr.Mittal
                                    Email id is protected, So I am unable to send my contact details.
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