ICICI Bank Complaints & Reviews

I was trying to withdraw 7000 from ATM on 13-Mar-2022 at SBI ATM simulia ADB.I got reciept that sorry money cannot be withdrawn but amount got deducted from my acount

I went to the ICICI branch(Jalgaon) to apply for a credit card on 24th Feb 2022. My Application Number is[protected]. I submitted my documents to a representative and he said that it will get processed within a day. Since there were problems in my aadhar card name and pan card, they suggested me that they will process the application with pan card and driving license. After 2 days I went to the branch to enquire about the application, I found out the employee was on leave. It wasn't even handed over to other employee. Upon our request another employee handled that case. I submitted all the documents again to the new handler but even then the application wasn't processed. In this much period even the documents weren't uploaded. How much time does it even take to upload the documents? We asked if the application will go through or not, so that I can stop following up. I was told that it will go through. I again went to the bank to enquire about it as there was no follow up. Due to medical issues, The employee was on leave. But again the case wasn't handed over to the new employee. We were asked to wait. Today I went to the bank and after around 20 days they told me that they won't be able to process this application. It isn't like the application got rejected by the system and they told us. They decided mutually that they won't even apply from their end. If this was the resolution why couldn't they have told me before 20 days. What was the point of making me wait just so you can tell me on your own that the application won't go through. It was a horrendous experience. Worst Service ever. I had never expected such kind of service from a giant like ICICI.

An autodebit from some Bajaj Auto for Rs.117 in my icici account. I had not authorized it and the bank is not sharing any background and basis for letting this transaction happen.

Pls resolve as this is a case of theft and fraud.

Kindly repay my debited charges "ecsrtnchg debit of inr 590" humble request from ICIC bank customer

I have applied for Amazon pay icici credit Card and i have uploaded my income proof and bank statement of 3 months and documents are very clear but they are reverting back again and again saying document is not clear, i re-uploaded it twice or thrice and the documents are very clear but they are reverting it stating they are not clear

My name is wasim khan from india rajasthan
My ICICI direct payment account has been created and I have created ICICI direct deposit account, but many of them have the option of canceled check, while some people do not have canceled check or check, so I request sir to solve this problem. Withdraw so that I can create ICICI account of many people, I will wait very much for your reply

account id[protected]
Thank you.

I have made a payment in 1st march 2022 of amount ₹ 1912 through phone pe with icici merchant services for TNEB bill payment. Please find the below UTR and transaction ID . Still the payment bot get billed or refunded. Please provide the status on urgent .

Trans id : T2203011643574464167103
UTR :[protected]

Dear Sir/Mam
Please inform Me Mohamed Sohail if there is any sort of loan, top up loan, vehicle loan, education loan and any credit payment linked to my account please inform me immediately in order to protect my investment.

I had written this email to branch manager of Baner branch ICICI Bank on March 9 2022.They are not replying on my email.Please do not involve Mohamed Sohail in any fraud otherwise ICICI Bank will be held liable for any losses.
Please reply to my email assuring Mohamed Sohail money is safe in my bank account
Thanking you
Mohamed Sohail
[protected]

Sir,
Rs. 587.65 dt. 15.01.2022 and Rs. 590 dt. 11.03.2022 has been deducted under NACH RTN CHRG OF BNK BFLo~03jan22~e0ad4eb~67071 And
NACH RTN CHRG OF BNK BFLo~03jan22~e0ad4eb~67071 from my account without knowledge to me. I want to know why deducted above amount from my account. Please resolve it and refund the money back in my account.

Spammer hack my mobile phone and auto debit money to spammers account by UPi fraud total amount INR 355555

There are unknown DR transaction is my iWish statement. Suspecting fraud. A deposit scheme shouldn't have DR transactions.

I am an icici bank customer. On 09-03-22
2 ecsrtnchg transaction charged rs589, rs 488. I don't know what the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@@gmail.com

Thanks & regards,
Shivam

I purchased Samsung TV from Vijay sales on 19th Dev, 2021 and I was eligible for a cashback of 6000+1200 as reported in the attached screenshot. I still dint get the cashback into my account and yesterday I received the statement as well for this period.

Hi Icici bank,
As i am having salary account in your bank, Transaction is happened without my consent and also 21043rs has been deducted without my notice.
Kindly check and request for the earliest refund.
Thanks and regards,
Prashant

Unnecessary amount deduction twice without any prior information of amount 475 and 570 on 11 and 12th March

I am having a Top Up Loan Account LBBNG[protected] with above Bank. I have done the EMI payment on 3rd Jan 2022 (2 days prior to the EMI date).
My EMI falls on 5th Jan 2022, on that date I have no EMI due. On 5th of Jan 2022, a statement/ cheque will be prepared by the bank, and exercised of only those, whose emi is due. In my case, the EMI has been paid already. Now, the Bank is refusing to return any of my charges and writing to me as chronic defaulter and a loss making customer.

I have a trading account with ICICI Direct (NSDL Demat A/c No. IN[protected]. The account was inactive for quite long time. Recently I reactivated the account to resume trading. Since I had several doubts regarding the specifics of the portal I sent a mail on[protected] to [protected]@icicidirect.com requesting to arrange a discussion over phone with a representative of theirs. Since I had very specific doubts about the working of the portal I felt it would be better if I have one-to-one discussion. But to my surprise I received quite irrelevant reply stating that my account is active, no mention about the tele-discussion. I again wrote to them specifically mentioning that I need to talk to someone over phone. But I started getting strange replies. In one instance I had to send them 3 reminders and threat of complaining to elicit a reply.
Finally on March 07, 2022, I escalated the matter by writing to the following email addresses '[protected]@icicidirect.com'; '[protected]@icicidirect.com'; 'rakesh.[protected]@icicisecurities.com'.
Again to my surprise the reply from [protected]@icicidirect.com was irrelevant. No mention about complying my request for the phone call, instead I got the list of their branches in Pune. I replied to them stating that enough is enough, please resolve my problem by 11 March, 2022. For that I got the following reply from their Head Quality Service!

"we are trying we will get back give us time till 16th March 2022
Than you can whatever action you want to take .
Till than no communication .
Thanks for writing to us
Regards
Nayna Mehta"

I had been persistently requesting them for a phone call for more than a month and finally I get such a rude answer. They could have addressed my issue in a much better way. My request was for just a phone call. If the phone call was not possible, at least they should have told me that. Neither they had arranged the phone call nor they have told me why the phone call cannot be arranged. As a customer I deserve a better treatment than this. Kindly look into this matter and help me.

I need to know why these charges (picture attached) has been deducted without my knowing. Transaction details given below. I need an proper explanation why bank deduct any money with it own decisions without taking any permission of Coustomer.

11 Mar'22
NACH AD RTN CHRG~Of Bnk B
FLf~02MAR22~7300b36~4560C

11 Mar
'22
NACH AD RTN CHRG~Of Bnk B
FLf~02MAR22~9dfd094~4560C

11th march 2022 my account has deducted 590 rupees 4 times.and I don’t have any idea why it was deducted. Please resolve my issue and refund my money back. iCICI customer service didn’t receive my complaint. Please help me with this.

This is the scond time I have faced this problem, At 1st time the charges was 200 Rs and now aftr 2mths again they have charges 396 Rs as Ecsrtn charges, can you provide me at what bases they are charging it, and that to no msgs no confirmation mail.