ICICI Bank Complaints & Reviews

Hi Team,

My name is Isheeta. I'm a TCS employee and when I joined the company 7 years back I was given ICICI food card which is going to expire on 4/22

I would need a new card but I am also unable to reach helpdesk, the voice assistance never connects me to an executive and calls the prepaid card number invalid. Tried mailing the [protected]@icicibank.com and customer.[protected]@icicibank.com . Still no response .can you assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently it has balance amount also.

Am an icici bank customer. Today 9-3-2022 charged ecsrtnchg of rupees 590 and 554 . I don't know what the charges means (ecsrtnchg). The bank debited charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge is and also this kind practice is not good enough when it comes to a financial institution. Here I need my refund of reduced amount from my account.

DEAR SRI
ONE[protected] Rs.517.70 AND Rs.4517.70 DEBITED IN MY PHONEPAY WHEN I CREDITED TO MY NPS ACCOUNT. PLEASE TRACK THE SAME PLEASE. MY EMAIL [protected]@gmail.com please check it and solve the same and oblige.

On 05/03/22, 9 unauthorised transactions has been made and total 4850 rupees has been deducted from my account. When I called the customer care they told me that they can only do partial refund, upon asking why i am losing money without any information from that time i am unable to connect and call customer care, even from fiances number also they blocked after we tried to ask questions about the same. So please accept my complaint and assist me to get my money back and put some regulations on this type of scam.

Am an icici bank customer. Today 09/03/2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount.

My car number is being used by another fasttag user. ICICI has issued a fasttag to another user who has registered it with my car number. There is no RC submitted for that fasttag. My car fasttag was registered using chassis number. When I tried to update my car registration number, it says it is already registered to another user. Called customer care and it says that there is a fasttag already issued on my car number, but it is being used by another person for the last 1 year. It is irresponsible on the part of ICICI Bank to issue a fasttag without a RC document verification.

Hi Team,

I am paying mutual fund from this account and sometimes auto debit process failed due to ECSRTNCHG.

May I know what is ECSRTNCHG and It is happen 8 time, for your reference I have attached the screenshot .

Could you please let me know what is the reason for deduction,

Please let me know, how can I get this amount.

Thanks,
Shireesha

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2022045/[protected]' and the amount is 37.76 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such...

Hello,
I worked with ICICI Bank as Deputy Manager 1 from oct 2020- Jul 2021. I didn't wanted to leave ICICI Bank but my situation wasn't favorable for me to join bank as my mother and my father was covid+. And my mother was admitted in hospital for approximately for 3 months and later she passed away. It necessitated for me to look after my family at that time.
I have given multiple intimation regarding the same to my seniors for leaves and my ER manager over phone and mails, but I still got absconding letter and my name got removed from system. My ER manager never contacted me or supported me in this regard.
An employee is not considered absconded, if they have given proper intimation or reason, which I did to my colleague, branch manager and HR via call and mail.
kindly release my relieving letter as soon as possible.
Regards,
Shivani
Employee Id:
464587

Dear ICICI, I was told that there is no monthly charges for my demat account but I could see that RS 826 & ₹ 354 has been deducted on my account[protected] as DP CHGS TILL JAN-22 transaction on 24th and 25 th February Respectively.

I have not applied for any type of services. I need my money back.

Thanks,
Swarnava Biswas

DEAR SIR I AM REGULARLY DEPOSITING AMOUNT ON EVERY MONTH BY NETBANKING BUT SINCE LAST TWO MONTH EMI EXCEED BY 1888

PERSONAL LOAN ACOUNT NUMBER :- LPDEL[protected]
EMI AMOUNT :- 6613 PER MONTH
ICICI BANK

Regd Off: ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara, Gujarat. Pin 390007.CIN: L65190GJ1994PLC021012.
Corp Off:ICICI Bank Towers, Bandra Kurla Complex, Mumbai - 400051. India.

I have paid my electricity bill through ICICI GATEWAY UPI PAYMENT on 28th February 2022. My money has been debited from my HDFC account but not received by the receiver. Kindly check and rectify the issue as soon as possible. Already more 5 working days over still my money not refunded to my account.

UTR :[protected]

This is regarding late payment charges of Rs 790.81 levied to me on my credit card no - xxxxxxxxxxxx3003 in the March 2022 statement.

I had called customer care regarding this and explained to him that I didn't receive a reminder on the due date due to which I forgot to pay on time (Payment was only 5 days late) but they talked with me very rudely and told me that I should have informed the bank beforehand about the reminders not coming. All my past payments have always been done before the due date. Also, I'm holding a salary account in ICICI bank for a very long. Despite all this, I was not provided with any relaxation regarding this.

I have credit cards from 2 other banks, where I get regular reminders from the bank side and where the customer relationship is valued. This is very disappointing and discouraging to see that I have been a customer of ICICI bank for such a long time and I have received this kind of response even though it was not my fault that I didn't receive the reminder on the due date.

So, request you to pls look into it and reverse the late payment charges.

Looking forward to your positive response.

-Neha

Hi there,

I'm living outside country and I just completed my loan by prepayment. My father is living in India and he is also co-owner of the property. ICICI bank is not returning original documents as I am not there and not accepting general authority letter, they need NRI Authority letter and that's time consuming and expensive where I am living.

Why you guys not accepting general Authority letter and also one owner is there then why you gays tourchering us. Please Give me solution?

Thanks!

Icici bank deducted Rs. 8500 from my bank without any information.

This is robbery of my hard earned money.

If a person have limited amount in his bank and was thinking that he have money.
He goes out buy something... Then he check his account and found no money.

Who is responsible for that situation.

I hardly withdraw money from atm... How the charges are this much.

My contact details are as follows :
Email: [protected]@gmail.com
Contact : [protected]

Everytime I call them, they say its from a different product and when I finally reach after waiting for 30-60 minutes, those guys somehow want me to put the phone and never really try to solve the issue. A simple request to send ClientmasterList is taking me 4-5 hours of calls with them without a resolution.

Please look else where for banking services.

They charged me 885/- for not maintaining monthly balance. After the second charge, I updated to 10k on 10th of Jan 2022 but again at 22nd Feb. i was charged with NMMAB of 885/- for no reason. I was charged three times where after the second NMMAB deductions I updated it to 10k so I won't be charged again for NMMAB but still somehow I was charged with 885/- even after maintaining 10k. I need ICICI to reverse the last deduction in my account that has been charged for no reason.

I haved been deducted from my bank account around 4800 in the name of ECSRTNCHGS charges. My bank has not informed through mail or sms or phone nothing. Its not good to deduct from my account. Please help me to get bank mt amount

Have worked in ICICI bank from 17th July 2021 to 1 Oct 2021

I was on maternity leave my maternity leave got finished.due to sone medical emergency i could not come to the office. And my name is removed from the system. I asked for the relieving letter to HR. I contacted the HR but the HR is saying that you will not get the reliving letter. pl help

Dear sir/Mam
i have applied for home loan in ICICI bank but which turned out to be very disappointing from there side and not tolerable anymore ...as I applied home loan after paying logIn charges of around 3800 Rs and they assigned me Mr Rajat Pradhan as relationship manager who will guide me to process the loan faster but he has no interest to take my file.I contact him from my side but he didn't respond me neither told me any status regarding my loan application for which I am facing a lot of issues..then i contacted there customer support team but they didnt care about my mail and told me that we cant refund my login charges as i have given undertaken, yes i have given undertaken but they have also given commitment regading support from there relation ship manager for faster processing but didnt got anything he started avoiding me for which i have faced a lot of issues, sir/mam if they cant provide the service then they dont have rights to take processing charge thats why i want my refund.

ACC No.[protected]
Application no [protected]
service request - SR[protected]
Gopal kumar Agarwal
ph no [protected]