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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 138

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G
Gopesh Vashisth
Mar 20, 2022
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SIR,
I HAVE ICICI MONEY MULTIPLIER BONDS 1998 OF Rs.4000/- & PAYABLE IN 2022 @ Rs.100000/-.
Kindly advise me how can I redeem bond.
My mobile number [protected]
Gopeshwar vashisth
[protected]@gmail.com
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a025s5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    Pratik9326163189
    from Mumbai, Maharashtra
    Mar 20, 2022
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    Address: Bhandup

    My name is nirmala dinkar shinde.I have account in icic bank in mumbai bhandup branch. Bank is debited my account MAB Charges in month by month. I am very poor. This charges i am not afford it.bank is without any reason debit amount in my account . Please this issue is resolved it.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a025ry) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      Ketanji@2
      Mar 20, 2022
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      Address: 1051,farkhpur,Jagadhri workshop

      I joined Icici bank Ltd. on 4 April 2021 and was last working day was 2 Feb.2022, and it has been one and a half month now since I left the organisation, but I have not received relieving letter from the organisation.
      Kindly provide me with the same so I can join some other organisation.
      My employee id-482138
      Waiting for the reply
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Ketan,

      We request you to send an email to settlement.[protected]@icicibank.com, quoting your 6 digit employee number for your queries pertaining to the relieving letter.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Princerai7700
        from Bareilly, Uttar Pradesh
        Mar 19, 2022
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        I have opened an account via online site, transferred fund as well into the new account, completed video KYC and got the message for the completion of Video KYC as well but till now i didn't receive Virtual debit card details or any details related to my account except account number.
        When i am trying to track my application on icici website its showing " Results not found'.
        Account Number:[protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          Princerai7700
          from Bareilly, Uttar Pradesh
          Mar 19, 2022
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          I have opened an account via ICICI online site, transferred fund as well into the new account, completed video KYC and got the message for the completion of Video KYC as well but till now i didn't receive Virtual debit card details or any details related to my account except account number.
          When i am trying to track my application on icici website its showing " Results not found'.
          Account Number:[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a024j4) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          The email is showing as [protected]@icicibank.com.
          Can you share the email id on which i have to share the issue.
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            D
            Deepika.kashyap
            from Pune, Maharashtra
            Mar 19, 2022
            Resolved
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            Resolved

            Address: Pune

            My name is Deepika Kashyap I got message amount deducted from my saving account.{Dear Customer, transaction of INR 4500.00 done on ICICI Bank Account XX336 on 16-Mar-22. Info: VIN*APPLE COM. But I have not done any transaction. Without my otp how this happened. Please cross check and revert my money back asap.
            Thank you
            Apr 19, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a024yr) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dindayalsingh
              from Bengaluru, Karnataka
              Mar 18, 2022
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              Address: Akshaynagar ,Bangalore

              A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 (dated 15th July 96)for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

              Name of Bond Holder: DEVANAND SINGH
              Bond Holder No: 1406-212
              Certificate NO.-395952

              To my surprise, when I contacted ICICI recently, I was told that the scheme had been no more valid and they cannot support much on that .

              This is really not fair..it seems customers are cheated..request to help out, please.

              My contact-[protected]

              Regards
              Dindayal
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Mar 21, 2022
              Updated by Dindayalsingh
              It will be a great help if you can connect me ASAP. you can reach out to me over email & mobile as mentioned above.
              Mar 23, 2022
              Updated by Dindayalsingh
              No response was received from the ICICI customer case.
              Mar 28, 2022
              Updated by Dindayalsingh
              No response was received from the ICICI customer case. all fake promises again.
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                D
                Dr. Navin Kumar Upadhyay
                Mar 18, 2022
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                ICIC Bank had auto deduced 1899.00 for my account on 15th March 2022, as (PPL/WPP_SR[protected]_Renewal of Policy), I never accepted any policy like this (PPL/WPP_SR[protected]_Renewal of Policy) and I don't really have any idea about the policy itself. This is really bad, your hard-earned money is been robbed by your trusted Bank. Please don't play with people's money. I kindly request to refund the deducted amount 1899.00 to my account. Please.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a024j5) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  satya manikantha
                  from hyderabad, Andhra Pradesh
                  Mar 18, 2022
                  Aug 11, 2024
                  This thread was updated on Aug 11, 2024
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                  NACH_AD_RTN_CHRG~Of Bank BFLf, its deducting from my account

                  From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang...
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                  A
                  Akib8609
                  Mar 17, 2022
                  Resolved
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                  Resolved

                  I’m using amazon pay credit card since 1 year. My all due clear on time. My whole cash back hold as demanding commercial use. But I’m using it only for personal. It’s right it’s highly use this month.
                  But bank don’t have any terms & conditions on this matter.
                  If terms & conditions available on website.
                  Then I follow this.
                  It’s very harassment. Bad behaviour.
                  After resolve this matter. I cancel my all ICICI bank credit card.
                  Also close the savings bank account.
                  Apr 18, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 18, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a022u5) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    vikas_singh000
                    from GURUGRAM, Haryana
                    Mar 17, 2022
                    Resolved
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                    Resolved

                    Address: sector 45

                    Team

                    I didn’t never opened demat account so why should i pay your maintenance charge

                    Already paid deducted amount of Rs, 27.87 and Rs, 7, 29

                    When I haven't opened any account then why will I update the email id, Can you please proof me, Which form did I sign on?

                    Please let me know

                    I didn’t never opened demat account so why should I pay your demat account maintenance charge, Can you please proof me Which form did I sign on? Please give me E signed copy, Please do not repeat this I already say I didn’t never opened your demat account, so I request you to please close this demat account as soon as possible

                    I raised complaint in customer care and icici bank manager manjeet alahwat but he didn’t answer I tried calling many times but he didn’t answer any calls

                    Please refund my payment immediately if you will not refund my payment than i will complaint against your bank seriously 😒 this is illegal

                    My saving account number[protected]

                    My demat account- IN[protected]

                    For your reference i have attached screenshot

                    Please look into this matter

                    Thanks
                    Vikas
                    [protected]
                    Mar 17, 2022
                    Complaint marked as Resolved 
                    my complaint is not resolved
                    ICICI Bank customer support has been notified about the posted complaint.
                    Mar 17, 2022
                    Updated by vikas_singh000
                    if i opened this demat account please providing me E - sign copy without E- sign copy how can he open the account
                    Verified Support
                    Mar 17, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Raju075
                      from Pune, Maharashtra
                      Mar 16, 2022
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                      I have not received my check book whic was sent by ICICi bank. I have received email from courier that it have been delivered. Please can you check and raise a complaint still now i have not received any update from courier partner.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Issue is still not resolved, i have not received the checkbook
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a020w1) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Mr. Mukherjee
                        Mar 16, 2022
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                        Address: India

                        I was assured that DP charges that were deducted from my account without any prior notice will be reversed once I close the Demat account, but still, there's no reversal.
                        Kindly do the needful ASAP,
                        Otherwise, I have to close my account and Remove my savings to some other bank, I don't feel safe keeping money in a bank that is involved in such treachery.
                        Ac number:[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a020vs) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          neelshah0502
                          Mar 16, 2022
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                          What is the type of GST no without known some thing about they debit 500 rs directly without any knowing or so
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a020uz) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            L
                            lapog1989
                            Mar 16, 2022
                            Resolved
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                            Resolved

                            Dear Sir/mam
                            With the reply from your last mail
                            your official contact me and told me that the application got rejected (not an issue), issue is he contacted me after 1 month after mailing multiple times, now the price of the property has increased by 5 lakhs within this month, who will bear that cost ..i think no one then why he didnt informed me 1 month back so that i would have arranged it from somewhere else or would have applied in other bank ..but your relationship manager didnt care about the customer neither you..if you didnt care then why you have charged me for the login process..you could have told me before applying that you or yours employees not capable to handle the cases..so requesting you and gently asking you to kindly refund the charges because of negligence from your side..
                            you are easily telling me that charges are non-refundable, i agree but you have charged me because of service which will be provided by you but i didnt got that, so i have rights to ask for refund..2nd thing i tried to contact ICICI bank through your complain site level 1 done but didnt got the valueable answer..then i tried for level 2 then response from your complain site " unable to process the request try after some time" for the past few days..neither you have responsibility to check that..then i tried to contact customer care ..no response
                            so requesting you to kindly refund the money back
                            ACC No.[protected]
                            Application no [protected]
                            service request - SR[protected]
                            Gopal kumar Agarwal
                            ph no [protected]
                            Apr 18, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              Perunthava Selvi
                              Mar 16, 2022
                              Resolved
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                              Resolved

                              Reopening of Salary Account

                              I submitted request at ICICI Nungambakkam Branch in the month of FEBRUARY to close my DORMANT account [protected].

                              Whereas TODAY 16-MAR-2022, they closed my Salary account[protected]. My salary account is linked to COMPANY SALARY / PAN / AADAHAR / PF / UAN / HOUSING LOAN / VEHICHLE LOAN.

                              When I approached bank they say they are UNABLE to REACTIVATE / REOPEN my account, instead asking me to open new account....
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                              abhishek.baner219
                              Mar 16, 2022
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                              Rs. 826 was deducted from my ICICI Bank account as part of dmc charges. When enrolling i was told it was free of cost. Please refund my money
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01ynp) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              abhishek.baner219's [Complaint's author] reply, Mar 26, 2022
                              There is no email id as [email protected]
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                                G
                                gop439
                                Mar 16, 2022
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                                I am been charge around 700 every month
                                Need to stop/ refund oog the amounts
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01ynx) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  naveen6660
                                  from Hyderabad, Telangana
                                  Mar 16, 2022
                                  Resolved
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                                  Resolved

                                  This is very unfair with ICICI after being a valued customer for almost 6+years, my account got blocked without any information that too I need to do a transaction for my upcoming Business plan.
                                  Apr 16, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a01yn2) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    Rashid elwi
                                    Mar 15, 2022
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                                    Vsi deduction

                                    I would like to bring it to your notice that, the amount of rs1499/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10th March, 2022. Could you please assist me regarding...
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