Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Sep 24, 2026
Complaints 23795
Resolved
14309
Unresolved
9486
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 138

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
som.raj9095
Jul 18, 2022
Report
Copy

I contacted ICICI customer service to get the swift code and even after contacting multiple times, they provided different and incorrect codes. I processed the international transaction and got a charge of $50 because it went to an incorrect bank because of an incorrect swift code.
The complaint is already filed and contacted the ICICI NRI team more than 25 times now. They promise that I will get a callback but never received it.
My last contact was Ganesh who told me the same thing and still got nothing.
SR[protected]
I sent an email to their grievance team and never heard from them.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jul 21, 2022
Updated by som.raj9095
Hello ICICI team,

I have been hearing the same for the last 20 days and no one has contacted me yet. I will be going to the consumer court now and will file a complaint about this issue adding how much you harass people in providing the resolution.

- Sumit Joshi
Jul 27, 2022
Updated by som.raj9095
No update or contact from your team. Are you guys going to provide any support or not?
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rishi0124
    from Greater noida, Uttar Pradesh
    Jul 17, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Delhi

    I took a loan of Rs. 2, 50, 000 on my credit card in the month of september 2019 and after paying 6th EMI of around Rs. 15000/month I failed to pay next EMI's due to Job loss in the corona pandemic .
    The Recovery agency called me in the month of october 2021 and asked for payment . I explained to them all the problems that happened with me and requested them to convert my dues into small EMI as per my income but they did not agree and started calling my relatives, to my company officers and asking for payment and harassing me to make payment in one or two installments.
    I was very depressed that time & decided to pay their one installment offer amounting to Rs. 98000 . They issued me a letter on 11 october and the payment date was 25th october then i told them that i can not arrange the money in this short time they said to me to don't worry they will take approval from bank for more time to pay just pay some minimum amount in this month. I paid 19000 on 26 october . They kept calling my relatives, to my company officers and asking for payment while I was arranging money Then I withdrew Rs. 26000 available in my PF account & Rs. 50, 000 ( in part) private loan @ 5% from per month interest. However, the last payment was done on 14th december as guided by the recovery agency. They promised me that account will be closed (Call recorded)

    But, I again received calls for collection from another collection agency for an amount of Rs. 163316/- for the same card.

    Please help me. I am totally depressed again . I already have a private loan which I took out to pay the credit card.
    Aug 18, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a094hf) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shrirohit91
      from Chhindwara, Madhya Pradesh
      Jul 17, 2022
      Report
      Copy

      LAN - LTCHN[protected]
      Location - Chhindwara
      Name - Rohit Shrivastava
      Address - Behind Gandhi Ganj, Shanichra Bazar, Ward No. 17, Chhindwara (MP) 480001

      I took loan amount of Rs. 40000 for tenor of 18 months from ICICI Bank, Chhindwara (M.P). I closed my loan account on May 2020. But till date I didn't my get NOC. Moreover I didn't receive any call or any notice letter from ICICI bank.
      I expect the needful as soon as possible.

      Rohit Shrivastava
      Chhindwara.
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09qft) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Jul 27, 2022
      Updated by shrirohit91
      Dear Sir,

      As the reply/comments of ICICI Bank, the Email address provided by ICICI Bank Customer Service Team
      is hidden or protected. Also in comments, after the word "UID", the bracket word is not clear.

      Kindly provide details correctly. The ICICI Bank Customer Service Team is requested to contact me on [[protected]@gmail.com]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rahulraj93
        Jul 17, 2022
        Resolved
        Report
        Copy
        Resolved

        Today it has been found that from my ICICI bank account amount of 1899 rs has been deducted without my knowledge it has mentioned as PPL/WPP _SR[protected]_renewal of Policy.

        Need your assist to solve this issues
        Aug 19, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 17, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rahulraj93
          Jul 17, 2022
          Report
          Copy

          Today it has been found that from my ICICI bank account amount of 1899 rs has been deducted without my knowledge, it has mentioned as PPL/WPP _SR[protected]_renewal of Policy.

          Need your assist to solve this issues
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Debasish_Samanta
            from Kolkata, West Bengal
            Jul 16, 2022
            Report
            Copy

            Address: 72, Purashree, P.O. - Chandannagar, Dist - Hooghly - Pin 712136

            Dear ICICI & 3i Infotech

            This is to bring to your urgent attention that my ICICI Money Multiplier Bond – 122000 –MMB has already attained maturity the additional details are as under for ease of reference. However inspite of more than three reminders, sending the hard copy to your courier address and several follow up emails, my amount has not been credited to the bank account. The prolonged delay when the bond has matured more than a month ago is complete not understood and frustrating. Immediately resolve the long pending issue at the earliest and pay back the amount. The further details are as under for ease of reference.

            Additional Details
            Bondholder Number.[protected]
            Name of Bondholders – Moumita Samanta & Debasish Samanta
            Certificate No. 1505
            Distinctive No.[protected]

            The hardcopy of the documents mentioned as under has already been sent to office of 3i-Infotech.

            " 3rd to 6th Floor, Tower No 5, International Infotech Park, Vashi, Navi Mumbai - 400703 (Vashi Station Complex)"

            Request you to look into the matter and credit the amount at the earliest.

            - This request letter duly signed by Bond holders.
            - The xerox copy of my original bond certificate.
            - Xerox Copy of PAN card of Bondholder
            - Xerox copy of Aadhar card of Bondholder
            - Cancelled cheque of the bank account of bondholder.

            Yours faithfully,
            Moumita Samanta
            Debasish Samanta
            (Bond Holders)
            ICICI Bank customer support has been notified about the posted complaint.
            Jul 16, 2022
            Updated by Debasish_Samanta
            The following are the image of the bond certificate, pan, aadhar card, cheque along with the proof of teh speedpost acknowledgement as proof of documents send and to enable easy tracking of the problem and immediate resolution of the grievance and payment of amount to the bank account

            Verified Support
            Jul 17, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a092np) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Jul 19, 2022
            Updated by Debasish_Samanta
            I am unable to see the email it is simple showing [protected]@icicibank.com. Kindly mention the full email id or drop this complaint to the concerned team at the earliest
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harjot singj
              Jul 16, 2022
              Resolved
              Report
              Copy
              Resolved

              On 14 July I was recharge my fastag through upi google pay the money debited from my bank account but didn't get any money in fastag account after that I have called fastag customer care they were saying you will get money back in 24 hours but now it's 62 hours please resolve my problem as soon as possible
              Aug 18, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09252) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramnandan Singh
                Jul 16, 2022
                Report
                Copy

                Address: sitamarhi

                Dear sir,
                i am 73 years old retired person, I had bought shares of bank of Baroda in 2005 via demat and trading account of icici bank, but without informing me my account as well as trading and demat was closed, I am not technical savvy so it's your responsibility to deliver the knowledge in the same way when the staffs of icici bank use to inform and promise at the time of opening the account, in these 17 years i lost 14000 rs of dividend, i am really disappointed by the way of service and fake promises, again my account was opened with the promise of linking the account and transfer of shares will be done but now they are not receiving my calls, my sons are residing in Delhi and pune, so i couldn't go again and again to the bank, kindly activate my demat and trading account and link it to my new account, please find my details provided below:

                My Pan number:AINPS2106A
                ADHAR:[protected]
                MY NEW ACCOUNT IN ICICI:[protected]
                DEMAT ACCOUNT:43379923
                TRADING ACCOUNT:[protected]
                MY MOBILE NUMBER:[protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0925d) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anuradha vaishnav
                  Jul 16, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jaipur, Rajasthan

                  I have been using my Internet bank account for long time and now its saying it is disabled, I called customer care 7-10 time which is a paid number and every time customer care representative said that your voice is not coming and they disconnect call every time 10 minutes..

                  This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                  How do I get the internet banking user id reactivated?
                  Aug 20, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 17, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0925o) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Heenal18
                    Jul 16, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    On 16th July 2022 amount of rs 5582.25 rs got deducted from my ICICI Bank account with transaction description as cms/xxxxxxxx7876/ADTPSLSIPG_xxxxxxxx003. On informing the customer care executive it was told to me that this payment is made towards an SIP. However i have no such SIP registered. Please look into it and let me know.

                    Regards
                    Heenal
                    Aug 26, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a092lo) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Roshan Lamhe
                      Jul 16, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      On 13 of july 2022 icici has deducted 236 rs from my account as deposit charge without any prior notice or information regarding the charges. I’ve been using the bank acount from last 2 tears and it was the first time i deposite a sun of 36000 rs. And when i called the customer care they said “ Sir aise hi hota h sabko pta h agar app non working hours mien paisa deposite krte ho toh charges lgte hai” and when i asked why is it that charge this money or whats the reason behind it they didnt clarify me on this too. This bank mafia needs to stop.
                      Looking forward to solution to it.
                      Bank account no.[protected]
                      Aug 26, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 17, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        Ishan9780
                        from Jalandhar, Punjab
                        Jul 16, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: jalandhar

                        I have an account[protected]with icici bank In the name of ishan. In afternoon i have continuously Recieved a msg from unknown source and after some time amount( 10000, 9500, 5000, 4982, 4723, 4213, 4852) deducted from my account total amount 43270 and 40079 in my father account of sbi bank which is linked with my mobile number. But i have never share any otp, pin, card detail, any information of account and never open any url link .Transaction done without my permission and i have not participated in any transaction .and not share any confidential information of bank. After i have inform the bank and block my all account And fraud reported to the bank and complaint no (SR[protected] Registered in bank. This is an fraud transaction and kindly look into the matter and credit the amount in my account.ASAP

                        Thanku

                        [protected]
                        Aug 23, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Amareshwarreddy
                          from Hyderabad, Telangana
                          Jul 16, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad

                          Dear ICICI BANK, I am amareshwar reddy ., How can you deduct money from my account without notifying me? i was just checking transactions of my account and found that Rs 826.00/- deducted as DMC/[protected] DP CHGS TILL MAY-17. and also 137.28 rs deducted as DP CHGS MAR-21, 8rs and 10rs DP CHAGS MAY-22 but i don't have any demat account, Stupid Work by ICICI

                          No has asked regarding that, with out explaing just deducted money, Fraud cheating activities.
                          There was no prior notice.I haven't received any deduction, send my money immediately other I will post this fraud news in all social media.

                          My account number is[protected]
                          Mobile number [protected]
                          Aug 18, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jul 16, 2022
                          Updated by Amareshwarreddy
                          Customer ID[protected]
                          Verified Support
                          Jul 17, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Screwless
                            from Mysore, Karnataka
                            Jul 16, 2022
                            Report
                            Copy

                            Hi
                            I need to get approved to pf account it's been under review for more than one week
                            I need to make transaction from my pf account
                            I seeded this on 10/07/2022
                            Kindly resolve this issue
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08wtb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              manojjnu
                              from Ranchi, Jharkhand
                              Jul 15, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Dr. Manoj Kumar Central University of Jharkhand Ranchi-835 222 Jharkhand (9801233616)

                              Being aggrieved the I named herein has submitted a Complaint (Reference to complaint number 000XBaHB8900AS5B: Level 1 Complaint / Loan DATED ON 25TH June 2022) is still unresolved. Details of the complaint are as under:
                              1. NAME OF THE I : Dr. Manoj Kumar

                              2. FULL ADDRESS OF THE I:
                              C/O Mrityunjay Singh, 4/c Kush Aparment, Luv Kush Apartment, Piska more, near Shivajee Park, Hehal Ranchi, Jharkhand-834005

                              3. PAN CARD: AQXPK3205G and DOB: 5TH March 1974

                              4. ADHAR CARD:[protected]

                              5. PARTICULARS OF CIBIL ACCOUNT

                              a. ICICI Bank has withdrawn the reported Loan Account, A/c nos. LTDEL[protected] from my CIBIL which was accorded as written off consecutively damaged my credential and henceforth victim has suffered through mental trauma caused by illegitimate harassing calls.
                              b. ICICI collection team compelled the victim to deposit the due amount of rupees 11054 to another account forcibly.
                              c. The recent progress in terms of CIBIL updates by ICICI reflects the illegal and malign approach of ICICI. The bank has misused my credentials and attached the loan to my personal account–[protected]; PAN CARD-AQXPK3205G and my name).
                              6. NATURE OF RELIEF SOUGHT FROM ICICI BANK LTD.

                              i. The loan account LTDEL[protected] needs to be removed from my saving account[protected]
                              ii. The deposited sum of Rupee ELEVEN THOUSAND FIFTY FOUR must be returned with a penalty to my personal account (Ac. Number [protected], SBI, PISHKA MORE, Ranchi, IFSC: SBIN0012619)
                              iii. RUPEE TWENTY LAKHS is being sought to compensate for the mental agony and harassment over the months caused by the maliceful handling AND ILLEGITIMATE REPORTING TO CIBIL of ICICI bank which is restored after repetitive appeals.

                              Detailed complaint is attached in submission.
                              Aug 17, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 15, 2022
                              Updated by manojjnu
                              To Date: 15th July 2022
                              ICICI Bank Ltd.
                              INDIA

                              Sub: Complaint against ICICI Bank Ltd. Delhi-110045
                              regarding an illegitimate reporting of loan ac no.
                              LTDEL[protected] to CIBIL database
                              (compensation from ICICI and immediate correction in
                              CIBIL)
                              And
                              Loan Ac. No. LADEL[protected], New Delhi-
                              110030 -linked to my personal bank account number
                              [protected]compensation sought from ICICI
                              And
                              Unlawful and forcibly collection of Rupees 11, 054
                              (Rupees Eleven Thousand and Fifty Four) towards
                              Unknown loan account LTDEL[protected]

                              Being aggrieved theI named herein has submitted a Complaint (Reference to complaint number 000XBaHB8900AS5B: Level 1Complaint / Loan DATED ON 25TH June 2022) is still unresolved. Details of the complaint are as under:

                              1. NAME OF THE I : Dr. Manoj Kumar

                              2. FULL ADDRESS OF THE I:

                              C/O Mrityunjay Singh, 4/c Kush Aparment, Luv Kush Apartment, Piska more, near Shivajee Park, Hehal Ranchi, Jharkhand-834005

                              3. PAN CARD: AQXPK3205G and DOB: 5TH March 1974

                              4. ADHAR CARD:[protected]

                              5. PARTICULARS OF CIBIL ACCOUNT

                              a. ICICI Bank has withdrawn the reported Loan Account, A/c nos. LTDEL[protected] from my CIBIL which was accorded as written off consecutively damaged my credential and henceforth victim has suffered through mental trauma caused by illegitimate harassing calls. Then CIBIL report is given below:





                              b. ICICI collection team compelled the victim to deposit the due amount of rupees 11054 to others account forcibly. Detailed slip is below:

                              c. The recent progress in term of CIBIL update by ICICI reflects the illegal and malign approach of ICICI. The bank has misused my credentials and attached the loan to my personal account–[protected]; PAN CARD-AQXPK3205G and my name).

                              6. NATURE OF RELIEF SOUGHT FROM ICICI BANK LTD.

                              i. The loan account LTDEL[protected] needs to be removed from my saving account[protected]
                              ii. The deposited sum of Rupee ELEVEN THOUSAND FIFTY FOUR must be returned with penalty to my personal account (Ac. Number [protected], SBI, PISHKA MORE, Ranchi, IFSC: SBIN0012619)
                              iii. RUPEE TWENTY LAKHS is being sought to compensate the mental
                              mental agony and harassment over the months caused by the maliceful handling AND ILLEGATIMATE REPORTING TO CIBIL of ICICI bank which is restored after repetitive appeals.

                              7. LIST OF DOCUMENTS ENCLOSED
                              1. Statement of loan account LTDEL[protected] (Annexure 1)
                              2. LTDEL[protected] (Annexure 2)
                              3. PAN CARD
                              4. ADHAR CARD

                              8. DECLARATION

                              I/ We, the I/s herein declare that:

                              the information furnished herein above is true and correct; and
                              I/ We have not concealed or misrepresented any fact stated in aforesaid columns and the documents submitted herewith.

                              Yours faithfully (Signature)


                              (I )

                              Dr. Manoj Kumar
                              Central University of Jharkhand
                              Ranchi-835 222
                              Jharkhand
                              ([protected])
                              Verified Support
                              Jul 17, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunil1211
                                from chandigarh, Punjab
                                Jul 15, 2022
                                Report
                                Copy

                                I have seen that I have been getting charged INR 100 every month with this reference#IPRUGTP-NCA-SR[protected]SI on my statement. I need this to be stopped as soon as possible and also, I'm suing this account for at least 5+ years and now I need refund for all the transactions until now.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08wtx) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  RajendraSaee
                                  Jul 15, 2022
                                  Report
                                  Copy

                                  Did not recieve multiwallet card with chip
                                  Had sent the text a year ago

                                  [protected]@gmail.com
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08wup) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mina31
                                    Jul 15, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am an indian citizen curently in the States for a bit.I tried reloading my forex card 3 days ago with money from my source account, the money was deducted from my account showing as a successful trnsaction on my mini statement but was never reloaded onto my forex card. I have been trying in vain to get help from their international helpline number and going around in circles ever since. I have been told to wait a few more hours for the past 3 days, contact the customer care by email with a screenshot of my transaction which i did or go to my bank branch which i cannot when im not in india, or even given indian helpline numbers that i cannot contact from here. the email support customer.[protected]@icicibank.com got in touch with me after 3 days to give me a timeline of 2 days to either receive the money on my forex card or for it to be reverted back to my account, 3 days from the date of transaction. their replies are clearly automated, it has happened before when ive tried to get in touch when the forex card wouldnt abruptly work because of breakdowns.i understand global outtages, but receiving vague replies after days of the actual incident, with no actual clear instructions is what they do best. The people at their international helpline all give different accounts to what has happened or what has been done, with nobody really seeming to know whats up.Im a student and stranded without the money and rather than worrying about an upcoming exam must scramble now for online support that does not exist. so much for privileged banking
                                    Aug 27, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a098a8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kishlay Dubey
                                      Jul 15, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Flat A-701, Woodsville Phase 2, Borhadewadi, Moshi

                                      Dear Team ICICI,

                                      This is to inform you that my online payment was done by ICICI Credit card number [protected], for 30th June.

                                      3.jpeg
                                      2.jpeg

                                      This card details were taken from Booking.com for reserving the room, but no such payment was made to IBIS Zurich.

                                      When we arrived, we had made payment with Euros.

                                      IBIS Zurich Invoice with Euros cash - 11th to 12th July 2022.jpegIBIS Zurich Invoice with Euros cash - 09th to 11th July 2022.jpeg

                                      In fact with attached documents, you can see, this booking is done somewhere in Amsterdam, NLD.

                                      4.jpeg

                                      This date payment is not made by me, whereas other remaining international payments are done by me.

                                      After seeing all the expenses, I have blocked the credit card.

                                      This payment will not be paid by me, so I am not liable to pay this amount.

                                      I am travelling back to India on 17th July 2022.

                                      Regards,
                                      Kishlay Dubey
                                      Aug 20, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a098af) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Jul 15, 2022
                                        Report
                                        Copy

                                        I have been trying to contact the customer care for more than a week now. The numbers mentioned on the website are either invalid or go unanswered no matter how many times you try. I thereafter sent an email to which I got an automated response stating that the team would get back to me within 2 working days. It has been 7 days now and I have received no revert whatsoever despite several follow ups too.
                                        I have been incorrectly charged DP Charges for my Demat account which have been deducted from my Savings A/C. These charges should not have been charged considering that the account was sold to me on the condition of being a free account for lifetime with no annual or maintenance charges.
                                        My Demat account is [protected].
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jul 19, 2022
                                        Updated by [email protected]
                                        Still no resolution, call or email from the bank's side despite my trying several times. This must be a case of the most pathetic customer service ever.
                                        Have tried everything- customer care number calls, emails, follow up emails, call back requests.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit