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3.2
Updated: Dec 13, 2025
Complaints 23740
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14271
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ICICI Bank reviews & complaints page 151

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P
Pachaiyappan P
Jan 31, 2022
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Address: Anna Nagar VI road , Chennai

I have an salary account on icici bank recently debited the amount and shoes Narration below ATMDEC CHG 12-01-22/1795+GST.
Why they are charging?
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956464) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Sajjad Manal
    Jan 31, 2022
    Resolved
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    Address: Delhi

    I am Sajjad Manal, I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till dec-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
    Mar 3, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 31, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955372) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sumit kumar arya
      Jan 31, 2022
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      Address: 1/11-B, lane number 5A, Munirka Kunj,, Deenpur Extension, near goyla mod,

      I am sumit kumar arya. Amount of 637.41 Rupees has been deducted from my account DP CHGS TILL NOV-21.
      I have never activated and used my Demat account till now. There was no prior notice.I haven't received any message to my mobile. I need justice and my money back immediately.
      My details are
      My Account Number is *0453
      Mobile number *494798
      IN[protected] DP charges till nov 21 amount of 298.50 (24 jan) +338.91 (31 jan) =637.41 (total) was deducted.
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955416) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Ashitosh Singh
        Jan 31, 2022
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        Hi,
        I am an account holder of icici bank for more than 5 years. Due to my personal issues iam not aware of smab charges and iam not using my registered mail id. Now currently after checking my account statement i was debited of amount without any knowledge. I visited the bank as well but no help.

        Kindly request you refund / reverse the amount as early as possible to meet my urgent economical needs.
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955377) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Aman Singh92
          from Delhi, Delhi
          Jan 31, 2022
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          I have noticed that every year my ICICI account got debit transaction of Rupees 826 with DP CHGS TILL. Not sure why this was deducted as it was clearly communicated that no charges for having demant account in ICICI. This is like a fraud from ICICI it seems. Can this be looked into and get my money reversed ? Or else need to escalate in all possible ways to get my money back .

          Amandeep Singh
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 31, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955389) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Feb 01, 2022
          Updated by Aman Singh92           Please share Valid Email Id.
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            H
            Harsh M. Gandhi
            Jan 30, 2022
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            Within 15 days about 2100 rupees has been deducted from my account in the name of nach_ad_rtn_chrg without any notification. What is wrong with icici bank.
            What is this transaction purpose?

            Nach_ad_rtn_chrg_ingenot

            4 time it has been same with me within 15 days. I want a strong reply from your side dear icici bank.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955358) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Mohd Moavia
              from Mumbai, Maharashtra
              Jan 30, 2022
              Resolved
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              Resolved

              Icici bank has deducted 826 from my bank account without any prior notice in the form of DMC DP charges .
              Even I am not using my demat account and earlier I raised the request to close my demat account I approached to bank for my demat account closure they given me toll free and told me raise a request there after that they will automatically close your demat account I contacted icici direct help line number and they said that your request has been noted and assured me that no further charges will be charged to me from my bank account.

              I want justice and I want my money back.
              Mar 4, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 31, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955362) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                manjulakota
                from Warangal, Andhra Pradesh
                Jan 30, 2022
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                Bond No: 1 Ashirwad Deep discount bond
                Maturity Date: 15th July 2021
                Maturity Amount: Rs 2 lacs
                Certificate No:264067
                Bondholder No: 1280451
                Purchase date:15th July 1996
                Amount Rs 5200 per Bond

                When I reached out to bank official I was told that ICICI has unilaterally exercised early redemption in 2001. I was informed that the bank as transferred the amount to Gov and I would only receive Rs. 10402 after 25 year of investment with the bank. Much less that 2Lakhs I was promised.

                I am planning on using these funds during my retirement and now I feel that I am cheated out of my hard earned money. This is not fair.

                Please help
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955368) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Ankush N
                  from New Delhi, Delhi
                  Jan 30, 2022
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                  I am not using DMAT since last year still they deducted DMC charges from my saving account without any notice. Below are details.
                  28 29/01/2022 29/01/2022 DMC/IN[protected] DP C
                  HGS TILL DEC-21 826.00

                  Please refund my money.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953213) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    rohitkkrr
                    Jan 30, 2022
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                    I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL DEC-21'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953219) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      L
                      Lay Desai
                      Jan 30, 2022
                      Resolved
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                      Resolved

                      I'm Lay Desai from Surat, Gujarat. It's been 2-3 days since I'm trying to cancel my wallet protection plan (OneAssist thing). There servers are always messed up, terrible CUSTOMER service and they still debited rs. 2199 from my account for that ### policy.. Stop this asap and I want my money back..
                      +1 photos
                      Mar 2, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 30, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953224) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      View replies
                      Dear Desai, We request you to provide us with your Membership Id and contact number via this link http://survey.webengage.com/ws/~1qq44ps along with the code JAN06CA0105 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist.
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                        S
                        Shameem3312
                        from Aligarh, Uttar Pradesh
                        Jan 30, 2022
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                        I purchased 4 Tax saving bonds of ICICI Bank in year 2005. I couldn't submit them for redemption in time. Pl help.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (952758) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Shitanshu Kulkarni
                          Jan 30, 2022
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                          I am holding ICICI Bank Tax savings bond -022001, folio no.[protected].
                          Certificate no. 242088 and 377629.
                          Allotment date - 22.03.2001
                          Redemption Date - 22.03.2004.
                          I want to know the redemption process and current fund value of this investment.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (952763) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rav! Raj!
                            Jan 30, 2022
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                            Address: 8th cross West of Kanakapura Road, No.509, 7th block, Jayanagar, Bengaluru, Karnataka 560082
                            Website: www.icicibank.com

                            I am Ravi, an amount of 826.00 rupees has been deducted from my account in the name of DP CHGS TILL DEC-21, I have never activated and used my demat account and most importantly, i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                            I need my money back and am ready to complain anywhere else if needed.

                            I need my money back ASAP.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (952501) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Allurehimanshu
                              from Greater Noida, Uttar Pradesh
                              Jan 30, 2022
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                              On 13 Jan 2022, a fraud atm withdrawal transaction in my account and after that i complaint in ICICI BANK for this transaction. So ICICI BANK customer care blocked my netbanking, card everything, and provide new card. Also they want some required documents like dispute form, fir, card copy and other bank statement. i shared everything but these people closed my request and told me insufficent documents received. So in that case what i do?
                              Amount withdrawal Rs. 10500/-
                              CYBER CRME FIR COMPLAINT NO.: [protected]

                              Legal court case or what. Please help me. My account is[protected], W-57, Greater Kailash Part 3, Part- I 0, Greater Kailash, New Delhi, Delhi 110048
                              +3 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jan 30, 2022
                              Updated by Allurehimanshu                               Service request no.: SR[protected]
                              Verified Support
                              Jan 30, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Jan 30, 2022
                              Updated by Allurehimanshu                               Now ICICI Bank customer care create a new SR and sending one more to share again all required documents.

                              New SR no. : SR[protected]

                              The email which was sent 25 Jan 2022 plz cross check each and every required document was already sent. How you guys closed the case by saying that you didn't get the Debit card no. Image or photo(last four digits -8459).
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                                S
                                Sushantpatil1589
                                from Mumbai, Maharashtra
                                Jan 30, 2022
                                Resolved
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                                Resolved

                                Address: [email protected]

                                I am sushant patil, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till Dec-21 . Same amount also deducted in last year.

                                There was no prior notice of deduction and i haven't received any deduction message. How bank can directly intiate debit without informing a customer who gave access to debit transaction without customer authentication .

                                I need my money back and am ready to comlain anywhere else if needed
                                Mar 5, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 30, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953243) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Shahrukh8083372242
                                  from Jamshedpur, Jharkhand
                                  Jan 29, 2022
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                                  Hye I MD shahrukh amber.i am having a Savings account in ICICI bank Bhagalpur Bihar branch(812001).Rs 757 has been deducted from account as a DMC hgs chargers.for I haven't make any approval.so please help me in this.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (952567) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Abix69
                                    from Korba, Chhattisgarh
                                    Jan 29, 2022
                                    Resolved
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                                    Resolved

                                    Dear Sir/Mam, I am student of Btech Computer science in Kalinga University Raipur. On 26 January 2022 I was paying my fees and the transaction was successful and money was debited from my account but the site of Icici bank Eazypay was showing transaction failed and my college finance department is denied that no money is transferred to their account. Please help as soon as possible.
                                    +2 photos
                                    Mar 5, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 30, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953249) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      sujatha pendyala
                                      Jan 29, 2022
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                                      I have ordered in first cry and returned the product they refunded the amount but i didnt recieved it yet rrn no: no:ordeh_522a01d97ed24053bb153f19f9a8a94e
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (952581) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        K
                                        Khan Nizam
                                        Jan 29, 2022
                                        Resolved
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                                        Resolved

                                        Myself Nizamuddin Khan, i have been with icici bank since 2018. This year 2022 /- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                        +1 photos
                                        Mar 3, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jan 29, 2022
                                        Updated by Khan Nizam                                         Dmc/ dp chgs till dec-21 is shown in the statement
                                        Verified Support
                                        Jan 30, 2022
                                        ICICI Bank Customer Care's response                                         Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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