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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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ICICI Bank reviews & complaints page 151

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B
bholaram choudhary
Feb 4, 2022
Resolved
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Resolved

Address: Jodhpur

Dear Team

I made a withdrawal TXN today at 18:29 for amount 4000 from icici atm, during TXN machine power off and money not withdraw but my account is debited, so please help to credit the same ASAP.
Mar 10, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971385) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Adv Ajay Gupta
    Feb 4, 2022
    Resolved
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    Resolved

    Address: chandigarh

    That i am the holder of loan account no LACHD[protected] in icici bank. That in the month of September 2019 the bank approached me for a PL Top up plan on my existing car loan. And when they approached me their sales executive came to me and assured me that we are also giving you one policy worth an amount of Rs. 20, 000/- in which we will give you some facility as death benefits nill foreclosure benefit etc . So after paying the 12 EMI whenever you foreclose your loan account the bank will not charge any extra amount as foreclose charges from you . That on his assurance i accepted his offer and got the loan now today ie 29/12/2021 i went to the bank for close my loan account then i came to know that foreclosure charges is necessary and the bank cannot exempt foreclosure charges so i am requesting you to kindly help me for not to charge any foreclosure from me as the bank has promised to me.
    That after a more then a month has passed of my mails and i have not received any confirmation regarding my nill foreclosure and i am facing loss of interest accrued on me due to their non initiate towards me
    Mar 7, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 04, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      K
      Kaushal3435
      from Bengaluru, Karnataka
      Feb 4, 2022
      Resolved
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      Resolved

      Address: SBI fastag
      Website: Sbi.fastag

      Reacharge not updated

      I had made a recharge of Rs.500 through SBI portal..which is not updated in balance sheet.
      Through Bill desk-UPI-Googlepay
      My vehicle number is:- KA02MM0058
      registered mobile number:- [protected]
      Name :- Suresha C H
      Email id :- [protected]@gmail.com

      I have attached the screenshot below
      Mar 7, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 04, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Adesh prajapat
        from Mathura, Uttar Pradesh
        Feb 4, 2022
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        Dear sir/mam actually me refer nd earn krta hu or meri problem ye h ki mere 50% se jyada refer mere under mapping nhi ho rhi please help me

        Name - Adesh Kumar Gola
        Mobile no. - [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          poojaNaut
          Feb 4, 2022
          Resolved
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          Resolved

          Hi,
          I am seeing few deductions from my NRI accounts with remark NACH_AD_RTN_CHRG~TPSL~30APR21~1793f ab~HDFC STANDARD.

          I am attaching the snapshots for your reference which has date information.

          my registered mobile no. is [protected].

          Please address this asap.

          Thanks,
          Pooja Nautiyal
          Mar 7, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 04, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Naveen kampelli
            from Hyderabad, Telangana
            Feb 4, 2022
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            Address: Hyderabad

            Hello,

            I just experienced a fraud with my icici account. A random unauthorised transaction of amount Approx 40, 000 in the form of 5 continues transactions with 7812.23 rs is deducted. The transaction details shows VIN/APPLE COM. I don’t use iPhone or Apple products and I never maintained my card details in any Apple related subscription. How can ICICI authorise such payments without my PIN or OTP or password. This is completely unacceptable and I need my money back.
            I want icici to take their responsibility for this fraud and refund my money ASAP.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968326) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Shivam_Srivastava
              from Allahabad, Uttar Pradesh
              Feb 4, 2022
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              Address: GREATER KAILASH NEW DELHI BRANCH, W-57.GREATER KAILASH PART-I 110048

              I am Shivam Srivastava. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

              If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any preior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it. This is completely unacceptable.
              Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
              IFSC Code : ICIC0000029
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 04, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968336) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Feb 08, 2022
              Updated by Shivam_Srivastava
              Hi Team,

              Please provide email I’d so that I ca share share details over it.

              Thanks
              Shivam
              Feb 10, 2022
              Updated by Shivam_Srivastava
              Hello @Icici Bank.

              Is there any update?

              Thanks
              S
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                N
                nehathakur3283
                from Chandigarh, Punjab
                Feb 3, 2022
                Resolved
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                Resolved

                Address: #3283/1 Sector 45 D

                Hi,
                I am Neha Verma and ICICI bank ( https://www.consumercomplaints.in/icici-bank-b100197 ) customer. They charged me alot by deducting ecsrtnchg charges. Even i dont know what this belongs to and i am salaried person and when i asked to customer care then they said talk to branch and when i visited branch they said talk to customer and their service is pathetic and i am really very dissapointed with ICICI bank services. When i was visited my branch to close my account and then i was got to know that they also opened my DMAT account without my permission. It's really shocking news for me as they did this thing. Please help me out in this as i can show you the charges as they charged more that 10k and due to this i got harassed alot. Please solve my problem.
                Mar 7, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 04, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968918) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sriram Kothapalli
                  Feb 3, 2022
                  Resolved
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                  Address: JONNADA
                  Website: icici

                  I am the a/c holder of icici bank from last 2 months,
                  Now they have charged 177 under this category DCARDFEE0408DEC21-NOV22+GST
                  I am not aware what type of charges are these.
                  They never informed me regarding these charges either by email or by letter.
                  Who has given right to icici bank to deduct the money without informing us.
                  Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                  There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                  Mar 10, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (966105) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    U
                    ussinghmec
                    from THANE, Maharashtra
                    Feb 3, 2022
                    Resolved
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                    Resolved

                    Made transaction through IMPS for Rs 25000/- from ICICI account to SBI account on 02/02/2022 at 5.30 am. Received SMS beneficiary account timed out. Amounts debited in ICICI account but not credited in SBI account. Pl tell me when I will get amount back or credited in SBI account.

                    U S Singh
                    ussinghmec @gmail.com
                    [protected]
                    Mar 7, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sooraj Subramaniyan
                      from Kodungallur, Kerala
                      Feb 3, 2022
                      Resolved
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                      Resolved

                      In my ICICI Savings account, Rs.116.82 was debited as "rwdfee/4630670/301221+gst". I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

                      Kindly confirm the transaction details to recover the debited amount.
                      Any help would be appreciated!
                      Mar 12, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (966112) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sagar Suroliya
                        from Jaipur, Rajasthan
                        Feb 3, 2022
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                        My Name is Sagar Sharma, I am using ICICI Account since 2015. Till Now I have not noticed about the dp-chgs-till-dec-21 (demat account ). But at 28 Jan 2022 Some amount was deducted from my account. & 1 Fab 2022 again 480/- was deducted.
                        without subscribed any service why ICICI is deducting the amount. till now total 622/- amount is deducted. Its a very problematic situation. How you can debit the amount without permission. I don't wants your demat services.

                        I wants my Money back in my account. & Close the demat account instant basis.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (965111) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sana2067
                          Feb 3, 2022
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                          I dont have Dmat account with ICICI bank
                          i have been charged Rs.757.17
                          dmc/in[protected] dp chrgs till dec-21
                          Reverse my Rs.757.17
                          This mail id is not working [protected]@icicibank.com
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (965117) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            F
                            Farhan chemmaden
                            Feb 2, 2022
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                            I need to delink my all account from imobile app
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (965125) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              Hari9699
                              Feb 2, 2022
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                              Website: One assist

                              Hi, I already cancelled my membership on one assist. but they debited my money from the account.kindly Deactivate my one assist membership and refund my debited amount
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (965129) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Aditya639
                                from Mumbai, Maharashtra
                                Feb 2, 2022
                                Resolved
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                                Resolved

                                Address: Mumbai

                                Dear sir,
                                Maine glti se ICICI Bank me ek khate me 8900rs daal diya hai
                                Jiska account details mai apko provide kar raha hu
                                Ac no-[protected]
                                Name- Ramesh pal singh
                                Axis Bank
                                IFSC code-utib0003537
                                Mar 8, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sheetalsahu
                                  from Indore, Madhya Pradesh
                                  Feb 2, 2022
                                  Resolved
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                                  Resolved

                                  Our user ID has been disabled due to security reasons. Please call our Customer Care for further assistance.

                                  I have been using my Internet bank account for long anf now its saying it is disabled, I called customer care and the customer care representative said that she activated it again but it never got activiated.

                                  This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                                  How do I get the internet banking user id reactivated?...
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                                  R
                                  rdvijayan
                                  Feb 2, 2022
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                                  29 Jan 0222, ICICI bank deducted INR826.00 from my account for "DMC/IN[protected] DP CHGS TILL D EC-21". This charges not informed when opening the Demat account and mentioned that no hidden charges. However, now they start charge this amount.
                                  Can you please verify and reply to me about this charge?
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (963273) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    mayuri khandgaure
                                    Feb 2, 2022
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                                    Address: Mumbai

                                    My name mayuri sitakant khandgaure Account no[protected] and ATM No [protected] ATM card validity expired and for applying new money deducted 236 please send me details regarding that
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (963292) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      B
                                      Beingrmk
                                      Feb 2, 2022
                                      Resolved
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                                      Resolved

                                      I am Rahul Malik. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he didn’t tell me that it will be charged which I don't want(I have not used till now).

                                      If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it.This is completely unacceptable.
                                      Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                                      IFSC Code :- ICIC0000352
                                      and my phone number is [protected]
                                      Mar 9, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 03, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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