ICICI Bank Complaints & Reviews

Rs. 826/- charged for DMC demat account which I am not using at all. Demat account was opened free of cost and now they are charging the money out of the blue without any notice or explanation for the deduction. This is not a way to deal with your loyal customer. My appeal is to close the demat account and credit the money which was deducted from my bank account.

Trading account no - [protected]

I received a sms as below "Dear Customer, your ICICI BANK Deposit Acct XX0650 for Rs.2000.00 has been opened on 29-May-22. The deposit advice will be updated on Net Banking within 1 wkg day."

Then i checked my account it got 2000rs transferred. But i didn't invoke any transaction.

I am therese. 826.00 rupees has been deducted from my account as (Dmc/IN[protected] dp chgs till Apr-22) on 27-May-2022. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.

I am trading member of ICICI Direct and my unique number is [protected].

On 22nd February 2022 in the morning around 9.15 am had a credit balance of Rs.19707.30 in my trading account.

Placed an order to buy put option of Asian paints with strike price of 3340 at market., Of expiry on 24th February 2022.

The system picked the order at the market price of Rs 437.95, as my order was for market price.

The total value of the order was Rs.65692.50, and it was executed.

Immediately on the 22nd itself, ICICI customer care, help desk and subsequently compliance officer, coo was communicated but yet to resolve the issue.
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Now with the available trading limit of Rs.19707.30 how an order for Rs. 65692.50 can be approved, .

The SEBI's circular effective September 2021 states in orde to get an option order exeuted the customer should have 100% upfront margin, in his trading account, certainly it wasn't there in the above referred case, apparently there was a system error on that day/moment.

Further on going through the order book of my account it was noticed the buy orde was executed at Rs. 437.95 and the square off price (sale price) was shown as Rs.96.25( have already forwarded the snap shot to the concerned team).

Comming to the Trade book of my account the purchase price is correctly shown but the square off price ( the sales price) is shown as Rs.129.45 ( this snapshot is already forwarded) .The contract note and relevant account posting is done on Rs.129.45.

Generally the order book and the trade book should be showing the same figure for the completed order, but here there is huge difference of Rs.96.25 to Rs. 129.45 between order book and trade book, this again confirms that there was a system error on that day/moment.

On going through the historical contract wise price volume data of NSE, it shows as the opening price for the above referred order
Was Rs.437.95, and that was the day High, the day low Rs.129.45, now the question arises from where did my order book picked Rs 96.25 when the price never reached on that day. This also add to the confirmation that there was a system error on that day/moment.

One of the repersentative of the organisation had mentioned in one of his response that the system had taken the price of Rs.96.25 as last traded price and calculated/ compared the availability of my trading limit and placed the order in the execution platform, but while executing it picked up market price and executed the order.

Now as per the historical contract wise price volume data on that day price was never Rs.96.25, this is also adding to the confusion, further a system/computer/ technology would and can work from higher to lower and not the other way around, so the statement of the repersentative as it picked market price was not possible as the market price was higher than the so called last traded price on that day, my orde was for buy order at market price, unfortunately the price referred was of sales price in the sales order book.

All the snapshot are available with the recent communication made with coo /compliance officer of ICICI direct if you still need them please let me know shall provide.

Now from the above it is clear that the whole issue is full of annomolly, and hence would request ICICI direct to reverse the entire transaction and bring my trading account position status quo a of 22nd February morning 9.15 am, and save me from the penalizesation for no fault of mine.

I will be grateful, obliged for the kind consideration

Thanks

I

Dear Sir /Madam,

Few houses has been supplying water from its borewell to water tankers for commercial distribution. I believe this commercial utilization of a residential borewell is against the law. The house has conspicuously placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 20 - 30 tankers every day. This is causing rapid depletion of the groundwater level in the region.
Similarly there are around 6 bore wells in this area. I also doubt if they pay income tax for their earning.
Address:- Govindraj, Jaikumar, Nagaraj, and others, 18, Miniyellappa Garden, 1st cross, Golf club Road, Kodihalli, Bangalore-560008(near Anugraha Bakery)
Land mark Near Maruthi Service station, painting division..

First of all i begged the representative while opening my icici saving account to do not open demat account but he told its free of cost.

i am not any investor and not interested also but they didnt listened to me

now they called and asked me to activate demat account i told no. i told i want to delete my demat and related all account. then one representative called me and told he will help to delete demat account and he then told me steps which i did. later i realized that he buy wipro stocks on my account. then he tried explaining how trading works. i got irritated with such behaviour i told i dont want investments and all related ### i want only one saving account but he did not listened. that representative name was suraj and his number was [protected]

later i made complaint on icici then on representative called me and told he will help to close trading account and later demat i said ok. then he told me some steps which is resulting in selling that wipro stock something. then he told me to request trading closure from account. when requested it was showing as clear the transactions/allocations/stocks. i dont know but i was unable to close it

i am trying again today earlier i was not having any stocks/holdings in my account not it is showing same wipro again. i dont know who will help me in this to close all this.

really i dont want any investment, stocks, i never interested in such things i requested only saving account and they misused me. please help

I'm using icici account from last ९ years, I do not hold demat account with icici, yet a charges of rs 826 are debited from my account. I would request icici to please respond to this.

With out prior information or message yesterday my account got debited with 757 rupees. DMC/IN[protected] DP CHGS TILL APR-22

I am Ansari Ali Shoaib. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL APR-22) DP charges on 26/05/2022.I have never activated and used my Demat account till now.There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

I was forced to cancel my credit card during a conversation with a customer service rep, when I asked him increase my credit limit inspite of me earning more.. 50k limit was obviously to low.. now the card got cancelled.. i want to re-apply for it very badly. Please help me with this.

Name: Dominic a
User id :CPR3372403
Card Number : ****** ***** 7008

I had purchased two Iphones on 14th March 2022. I was supposed to receive cash back of ₹6000 for each phone. I haven’t not received it yet.

Hi
Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
They deducted 300.31rs without my consent.
I would like my money refunded.

Thanks

Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
I want my money back. I don't have money to give for unnecessary charges.
A/c No.[protected]

Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
I want my money back. I don't have money to give for unnecessary charges.
A/c No.[protected]

Why no deductions msg was provided ?Give back my amount otherwise will surely go to consumer forum against u.

I've opened a salary acc with ICICI in the Jan 2017. During that time, the agent insisted me to open an ICICI DEMAT account by informing that the service is of free of charge for lifetime and opening charges also free. He also said that they want to meet targets and hence they are targeting people who are opening Salary/Saving account with ICICI. But still I rejected by saying I don't want to open any DEMAT account with ICICI.

Despite my rejection, the agent has opened DEMAT account under my name may be by forging my signature which I've given for opening salary account.

Though I didn't use the DEMAT account by ICICI, they are charging me every year as "DMC/160****************21 DP CHGS TILL JAN-22" with INR 826 from my ICICI Savings bank account.

Also, there is no intimation in the form of SMS or email to me when the amount is being debited from my ICICI savings account.

Dear Team,
I hold account with ICICI bank with account number :[protected], On May 26, 2022 my account had been debited with 826 with description DMC/IN[protected] DP CHGS TILL APR-22 against my DEMAT account which i have not opened ever..
need your intervention to get my money credited back.

My name is Mayank Singh and Rs. 569.77 was deducted by ICICI for no reason. I have never used my DMAT account and was forced to open it by the bank employee. He specifically told me that there will be no additional charges but the amount was deducted without any notification and I was left to dry.

The transaction is illegal, I only want my money back.

Please contact : [protected]@gmail.com
contact : [protected]

I am Ritesh Roy Chowdhury from Kolkata and today I saw that Rs.268 is deducted from my account as DMC/IN[protected] DP CHGS TILL A
PR-22.
I have never used the ICICI Direct demat account to trade in market. So why I am charged this amount and also this deduction was done without any prior intimation through mail or sms.

I want this clarified and want the amount to be credited in my account.

I have more than 1 lakh balance however my payment declined due to insufficient fund and get messages for you have only 1k limit available.