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3.3
Updated: Jun 2, 2026
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14308
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A
Asdhawon
Feb 9, 2022
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Hi team

I got a deduction of 590 inr rupees today for ecsrTnchg from my icici saving bank account

Kindly check what are these charges.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (981265) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    Jaffarsha
    Feb 9, 2022
    Resolved
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    Resolved

    I've salary account in ICICI recently they've deducted CashTxnChgs Rs.2377.70 and againg they've deducted ECSRTNCHGS of Rs.590/-. What is it? it's kind of robbery without intimating anything they've deducted amount from my account. Very very worst
    Feb 9, 2022
    Complaint marked as Resolved 
    Not resolved yet...
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Not resolved yet...
    Reply
    "Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (981268) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team"
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      B
      bharath.s007
      from Chennai, Tamil Nadu
      Feb 9, 2022
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      Address: ICICI DIrect mumbai

      Please vote and raise more complaints as ICICI direct site is always down and orders will never place on time, it is way to cheat retail investors with high brokerages and bad system.
      System down this morning - 09/02
      ICICI Bank customer support has been notified about the posted complaint.
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        B
        bharath.s007
        from Chennai, Tamil Nadu
        Feb 9, 2022
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        Address: ICICI direct mumbai

        ICICI direct is the worst broker, their site is down and they do this purposefuly to cheat retail investors by using their undue influence in the mumbai markets. Sincere advise is to avoid this broker and go for other geniuine brokers, .
        ICICI Bank customer support has been notified about the posted complaint.
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          G
          Ganapathy Sathappan
          Feb 9, 2022
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          From morning trading starting hours till now it is ICICI direct website is down
          Date 09/02/2022
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            A Subrahmanyam
            from Hyderabad, Telangana
            Feb 8, 2022
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            Address: HYDERABAD

            I purchased tax saving bond bearing no.12838 having distinctive nos. 55343 and 55344 rs.5000/- each against which i donot remember having received the payment. Request kindly check and inform the payment details per return.

            A subrahmanyam
            [protected]
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            good platform for complaints
            Reply
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (978341) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sunita Kapila
              Feb 8, 2022
              Resolved
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              Resolved

              I am icici account holder . I have been continuously disappointed by deduction charges. Almost 1861 rupees deducted . This is unfair without any prior notification and information.it is told to me all transactions are free due to senior citizen account.my account number is [protected].
              Mar 12, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 09, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                T
                teli.vaibhav
                from Bengaluru, Karnataka
                Feb 8, 2022
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                Hi,

                I am an NRI customer with ICICI bank. I recently opened an NPS account which is in a freeze state due to pending KYC verification from ICICI bank. It has been pending for a while and I have called your call center multiple times but the customer support is clueless as to the issue. Can someone help me out with this?

                Regards,
                Vaibhav
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977833) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Feb 11, 2022
                Updated by teli.vaibhav                 I see [protected]@icicibank.com. What's [protected]?

                Regards,
                Vaibhav
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                  S
                  shiniemehrotra
                  Feb 8, 2022
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                  Address: ICICI Infotech Services limited, Maratha Mandir annex, Dr A R Nair Road, Mumbai Central, 400008

                  ICICI only Vimal Vaatsalya Bonds (1 in number) issued in the name of Mr Aditya Kumar, under Bondholder no 0000001 and certificate number 61933, on 01.07.1999 and redemption date marked as 01.01.2018, a tenure of 18 months @ face value of Rs 1000/- where the Name of Bondholder is mentioned as Assam Sales Corporation- Agent: Reliance Industries Limited (Textile Division) and distinctive number[protected], has not been paid yet even after the redemption date is past due date.

                  There has been no communication received regarding the updated communication address where the bond can be sent /and surrendered for redemption after maturity.

                  Please update with the mailing address of the concerned department to get in touch with the authorized department or officials to get the same done.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977830) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Amit170490
                    Feb 7, 2022
                    Resolved
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                    Resolved

                    My Name is Amit Menon.
                    On 4th Feb 2022, 590 Rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~IPRULI without any notification.
                    I did not get any notification. What the hell wrong with ICICI.
                    What is this transaction purpose?
                    I have always maintained surplus amount with the account.
                    I want a strong reply from your side
                    Mar 17, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 08, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977830) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Verified Support
                    Feb 08, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977827) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      J
                      jayminr12
                      from Rajkot, Gujarat
                      Feb 7, 2022
                      Resolved
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                      Resolved

                      Hello,

                      I made a transaction on[protected] and had to make void sale due to issue in wrong amount emi and offer on my credit card.

                      I contacted merchant about this but merchant said since he has done void sale he can not do anything about it. TXN id is [protected].

                      Please solve this and give me a callback.
                      Mar 15, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 08, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977823) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Mrcoldkp
                        from Pathanamthitta, Kerala
                        Feb 7, 2022
                        Resolved
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                        Resolved

                        I have never ever expected this kind of experience from a bank like icici .
                        An amount of Rs 4130 has been debited without any intimation via email msg or call . How ridiculous is it !
                        Kindly refund my entire money or else I am gonna show this scam to everyone around me so that in future they won't get cheated by icici bank anymore
                        I will inform everyone across social media not to open any kind of ac with icici as they are looking out ways to empty our pockets through several scams .
                        My email id : [protected]@gmail.com
                        Bank ac :[protected]
                        Mar 10, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Dhanu@123
                          Feb 6, 2022
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                          Address: At.post.somthana tq.Badnapur .di.Jalna

                          I am Dhanajay Nagve. 789.60.00 Rupees has been deducted from my account as[protected] DP CHGS TILL feb-22) DP charges on

                          07/02/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                          message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                          ICICI Bank customer support has been notified about the posted complaint.
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                            A
                            Ashish2108
                            from Surat, Gujarat
                            Feb 6, 2022
                            Resolved
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                            Resolved

                            NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

                            I am Ashish Mitaliya writing on behalf of my father Dineshbhai Raghavbhai Mitaliya.

                            Mr. Dineshbhai Raghavbhai Mitaliya is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

                            It Maturity date / Redemption date as mentioned is 29.06.2023.

                            There is no trackability of this bond.
                            How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
                            Mar 10, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 07, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (973814) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                            1 found this helpful
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                              S
                              Svpks
                              from Siwan, Bihar
                              Feb 5, 2022
                              Resolved
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                              Resolved

                              Dear
                              Sir/madam,
                              Mera name Pankaj kumar hai, mere name se mere credit score me 2008 me ek icici bank ka two wheeler loan dikha rha hai jisme mujhe
                              co-applicant banaya gya hai jiska account number LTDEL[protected] hai aur mera pan number AOLPK8143H hai, maine aaj tak koi two Wheeler loan nhi liya aur na hi kisi ka guaranter bna hoo, kripya iss problem ko solve kare ...
                              Mar 12, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                ramesh_kumar_garg
                                Feb 5, 2022
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                                Since last 14 years, I have a mobile number with me. But I have been getting loan recovery calls and SMSes from ICICI bank. I have complained to ICICI over email about the same but they don't seem to understand the problem. Somebody named Sudeep Chandok have taken loans via multiple accounts using the same mobile number and for last 14 years, ICICI bank couldn't update the mobile number to correct mobile number of this person. And they are calling me for loan recovery. This is really disturbing and a case of harassment for no reason. I don't have any account with ICICI bank but still my mobile number is being used to provide loan to somebody who is not paying them back.
                                I want this to stop and request ICICI to update correct number in their account.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Feb 05, 2022
                                Updated by ramesh_kumar_garg                                 I am not an ICICI Customer so I won't have any customer ID.
                                Verified Support
                                Feb 05, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971380) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Feb 06, 2022
                                Updated by ramesh_kumar_garg                                 I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
                                Feb 11, 2022
                                Updated by ramesh_kumar_garg                                 ICICI customer care says they have updated my number but I still keep getting calls and SMS for other ICICI accounts
                                5177XXXXXXXX5007
                                LPDEXXXXXXXX1632
                                Credit card: XX4003
                                Please delete my number from these accounts as well.
                                Feb 26, 2022
                                Updated by ramesh_kumar_garg                                 All these SMS are still coming. Could somebody here please tell me how do I escalate this to higher authorities?

                                Feb 26, 2022
                                Updated by ramesh_kumar_garg                                 As you can see in the image above, some Sudeep Chandok is doing the fraud and ICICI is hand-in-glove with him. ICICI has not updated his mobile number for last 14 years and issuing loans without verifying details. I am not Sudeep Chandok.
                                View replies
                                I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
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                                  K
                                  Karishma83
                                  Feb 5, 2022
                                  Resolved
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                                  Resolved

                                  Hi, my acount numer is[protected]

                                  I got a mail from icici bank regarding my debit card.
                                  The card - atm / debit card for your account xx5505 has returned undelivered
                                  This new debit card didn't deliver to my communication address.
                                  So, please re-dispatch my debit card .
                                  Mar 10, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    Gankes
                                    Feb 5, 2022
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                                    I have been charged Rs 588 for expressions debit card which I have not applied. I want to cancel the expression card as i already have a basic debit card which is enough. Shame on you icici how could you charge for a service which I have not requested
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    I want a full refund for this service which I have not requested...
                                    Reply
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970908) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      Ankita Bele
                                      Feb 5, 2022
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                                      Address: New Indora Jaripatka Road, Lane no 4 Pol no AC 19

                                      I am Ankita bele 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 03-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he didn’t tell me that it will be charged which I don't want(I have not used till now).
                                      Mobile number is [protected]
                                      IFSC. ICIC0006242
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID 970912) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        rams (R.K RAJU)
                                        Feb 4, 2022
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                                        Please solve issues, with out intemated
                                        Debited amount.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970922) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team"
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