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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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ICICI Bank reviews & complaints page 150

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D
Dhanu@123
Feb 6, 2022
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Address: At.post.somthana tq.Badnapur .di.Jalna

I am Dhanajay Nagve. 789.60.00 Rupees has been deducted from my account as[protected] DP CHGS TILL feb-22) DP charges on

07/02/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
ICICI Bank customer support has been notified about the posted complaint.
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    A
    Ashish2108
    from Surat, Gujarat
    Feb 6, 2022
    Resolved
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    Resolved

    NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

    I am Ashish Mitaliya writing on behalf of my father Dineshbhai Raghavbhai Mitaliya.

    Mr. Dineshbhai Raghavbhai Mitaliya is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

    It Maturity date / Redemption date as mentioned is 29.06.2023.

    There is no trackability of this bond.
    How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
    Mar 10, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 07, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (973814) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Svpks
      from Siwan, Bihar
      Feb 5, 2022
      Resolved
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      Resolved

      Dear
      Sir/madam,
      Mera name Pankaj kumar hai, mere name se mere credit score me 2008 me ek icici bank ka two wheeler loan dikha rha hai jisme mujhe
      co-applicant banaya gya hai jiska account number LTDEL[protected] hai aur mera pan number AOLPK8143H hai, maine aaj tak koi two Wheeler loan nhi liya aur na hi kisi ka guaranter bna hoo, kripya iss problem ko solve kare ...
      Mar 12, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        R
        ramesh_kumar_garg
        Feb 5, 2022
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        Since last 14 years, I have a mobile number with me. But I have been getting loan recovery calls and SMSes from ICICI bank. I have complained to ICICI over email about the same but they don't seem to understand the problem. Somebody named Sudeep Chandok have taken loans via multiple accounts using the same mobile number and for last 14 years, ICICI bank couldn't update the mobile number to correct mobile number of this person. And they are calling me for loan recovery. This is really disturbing and a case of harassment for no reason. I don't have any account with ICICI bank but still my mobile number is being used to provide loan to somebody who is not paying them back.
        I want this to stop and request ICICI to update correct number in their account.
        ICICI Bank customer support has been notified about the posted complaint.
        Feb 05, 2022
        Updated by ramesh_kumar_garg
        I am not an ICICI Customer so I won't have any customer ID.
        Verified Support
        Feb 05, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971380) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Feb 06, 2022
        Updated by ramesh_kumar_garg
        I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
        Feb 11, 2022
        Updated by ramesh_kumar_garg
        ICICI customer care says they have updated my number but I still keep getting calls and SMS for other ICICI accounts
        5177XXXXXXXX5007
        LPDEXXXXXXXX1632
        Credit card: XX4003
        Please delete my number from these accounts as well.
        Feb 26, 2022
        Updated by ramesh_kumar_garg
        All these SMS are still coming. Could somebody here please tell me how do I escalate this to higher authorities?

        Feb 26, 2022
        Updated by ramesh_kumar_garg
        As you can see in the image above, some Sudeep Chandok is doing the fraud and ICICI is hand-in-glove with him. ICICI has not updated his mobile number for last 14 years and issuing loans without verifying details. I am not Sudeep Chandok.
        I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
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          K
          Karishma83
          Feb 5, 2022
          Resolved
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          Resolved

          Hi, my acount numer is[protected]

          I got a mail from icici bank regarding my debit card.
          The card - atm / debit card for your account xx5505 has returned undelivered
          This new debit card didn't deliver to my communication address.
          So, please re-dispatch my debit card .
          Mar 10, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 05, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Gankes
            Feb 5, 2022
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            I have been charged Rs 588 for expressions debit card which I have not applied. I want to cancel the expression card as i already have a basic debit card which is enough. Shame on you icici how could you charge for a service which I have not requested
            ICICI Bank customer support has been notified about the posted complaint.
            I want a full refund for this service which I have not requested...
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970908) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Ankita Bele
              Feb 5, 2022
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              Address: New Indora Jaripatka Road, Lane no 4 Pol no AC 19

              I am Ankita bele 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 03-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he didn’t tell me that it will be charged which I don't want(I have not used till now).
              Mobile number is [protected]
              IFSC. ICIC0006242
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID 970912) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                rams (R.K RAJU)
                Feb 4, 2022
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                Please solve issues, with out intemated
                Debited amount.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970922) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team"
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                  B
                  bholaram choudhary
                  Feb 4, 2022
                  Resolved
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                  Resolved

                  Address: Jodhpur

                  Dear Team

                  I made a withdrawal TXN today at 18:29 for amount 4000 from icici atm, during TXN machine power off and money not withdraw but my account is debited, so please help to credit the same ASAP.
                  Mar 10, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971385) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Adv Ajay Gupta
                    Feb 4, 2022
                    Resolved
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                    Resolved

                    Address: chandigarh

                    That i am the holder of loan account no LACHD[protected] in icici bank. That in the month of September 2019 the bank approached me for a PL Top up plan on my existing car loan. And when they approached me their sales executive came to me and assured me that we are also giving you one policy worth an amount of Rs. 20, 000/- in which we will give you some facility as death benefits nill foreclosure benefit etc . So after paying the 12 EMI whenever you foreclose your loan account the bank will not charge any extra amount as foreclose charges from you . That on his assurance i accepted his offer and got the loan now today ie 29/12/2021 i went to the bank for close my loan account then i came to know that foreclosure charges is necessary and the bank cannot exempt foreclosure charges so i am requesting you to kindly help me for not to charge any foreclosure from me as the bank has promised to me.
                    That after a more then a month has passed of my mails and i have not received any confirmation regarding my nill foreclosure and i am facing loss of interest accrued on me due to their non initiate towards me
                    Mar 7, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 04, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Kaushal3435
                      from Bengaluru, Karnataka
                      Feb 4, 2022
                      Resolved
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                      Resolved

                      Address: SBI fastag
                      Website: Sbi.fastag

                      Reacharge not updated

                      I had made a recharge of Rs.500 through SBI portal..which is not updated in balance sheet.
                      Through Bill desk-UPI-Googlepay
                      My vehicle number is:- KA02MM0058
                      registered mobile number:- [protected]
                      Name :- Suresha C H
                      Email id :- [protected]@gmail.com

                      I have attached the screenshot below
                      Mar 7, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Adesh prajapat
                        from Mathura, Uttar Pradesh
                        Feb 4, 2022
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                        Dear sir/mam actually me refer nd earn krta hu or meri problem ye h ki mere 50% se jyada refer mere under mapping nhi ho rhi please help me

                        Name - Adesh Kumar Gola
                        Mobile no. - [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          P
                          poojaNaut
                          Feb 4, 2022
                          Resolved
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                          Resolved

                          Hi,
                          I am seeing few deductions from my NRI accounts with remark NACH_AD_RTN_CHRG~TPSL~30APR21~1793f ab~HDFC STANDARD.

                          I am attaching the snapshots for your reference which has date information.

                          my registered mobile no. is [protected].

                          Please address this asap.

                          Thanks,
                          Pooja Nautiyal
                          Mar 7, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Naveen kampelli
                            from Hyderabad, Telangana
                            Feb 4, 2022
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                            Address: Hyderabad

                            Hello,

                            I just experienced a fraud with my icici account. A random unauthorised transaction of amount Approx 40, 000 in the form of 5 continues transactions with 7812.23 rs is deducted. The transaction details shows VIN/APPLE COM. I don’t use iPhone or Apple products and I never maintained my card details in any Apple related subscription. How can ICICI authorise such payments without my PIN or OTP or password. This is completely unacceptable and I need my money back.
                            I want icici to take their responsibility for this fraud and refund my money ASAP.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968326) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shivam_Srivastava
                              from Allahabad, Uttar Pradesh
                              Feb 4, 2022
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                              Unauthorised amount deducted from my account and without my permission

                              Address: GREATER KAILASH NEW DELHI BRANCH, W-57.GREATER KAILASH PART-I 110048

                              I am Shivam Srivastava. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which...
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                              nehathakur3283
                              from Chandigarh, Punjab
                              Feb 3, 2022
                              Resolved
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                              Resolved

                              Address: #3283/1 Sector 45 D

                              Hi,
                              I am Neha Verma and ICICI bank ( https://www.consumercomplaints.in/icici-bank-b100197 ) customer. They charged me alot by deducting ecsrtnchg charges. Even i dont know what this belongs to and i am salaried person and when i asked to customer care then they said talk to branch and when i visited branch they said talk to customer and their service is pathetic and i am really very dissapointed with ICICI bank services. When i was visited my branch to close my account and then i was got to know that they also opened my DMAT account without my permission. It's really shocking news for me as they did this thing. Please help me out in this as i can show you the charges as they charged more that 10k and due to this i got harassed alot. Please solve my problem.
                              Mar 7, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 04, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968918) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sriram Kothapalli
                                Feb 3, 2022
                                Resolved
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                                Resolved

                                Address: JONNADA
                                Website: icici

                                I am the a/c holder of icici bank from last 2 months,
                                Now they have charged 177 under this category DCARDFEE0408DEC21-NOV22+GST
                                I am not aware what type of charges are these.
                                They never informed me regarding these charges either by email or by letter.
                                Who has given right to icici bank to deduct the money without informing us.
                                Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                                Mar 10, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (966105) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  ussinghmec
                                  from THANE, Maharashtra
                                  Feb 3, 2022
                                  Resolved
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                                  Resolved

                                  Transaction through IMPS timed out

                                  Made transaction through IMPS for Rs 25000/- from ICICI account to SBI account on 02/02/2022 at 5.30 am. Received SMS beneficiary account timed out. Amounts debited in ICICI account but not credited in SBI account. Pl tell me when I will get amount back or credited in SBI account.

                                  U S Singh
                                  ussinghmec @gmail.com
                                  [protected]...
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                                  Sooraj Subramaniyan
                                  from Kodungallur, Kerala
                                  Feb 3, 2022
                                  Resolved
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                                  Resolved

                                  In my ICICI Savings account, Rs.116.82 was debited as "rwdfee/4630670/301221+gst". I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

                                  Kindly confirm the transaction details to recover the debited amount.
                                  Any help would be appreciated!
                                  Mar 12, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 03, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (966112) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Sagar Suroliya
                                    from Jaipur, Rajasthan
                                    Feb 3, 2022
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                                    My Name is Sagar Sharma, I am using ICICI Account since 2015. Till Now I have not noticed about the dp-chgs-till-dec-21 (demat account ). But at 28 Jan 2022 Some amount was deducted from my account. & 1 Fab 2022 again 480/- was deducted.
                                    without subscribed any service why ICICI is deducting the amount. till now total 622/- amount is deducted. Its a very problematic situation. How you can debit the amount without permission. I don't wants your demat services.

                                    I wants my Money back in my account. & Close the demat account instant basis.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (965111) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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