ICICI Bank Complaints & Reviews

I had purchased ICICI Ashirwad deep discount bond (Option 1) on 15th July 1996. Now please provide step by step procedure to redeem the same. We are unable to process it online.

I was charged a hefty interest amount of INR 6, 043.94 plus IGST of INR 1, 087.91 although I paid INR 1, 08, 000 (on the outstanding amount of INR1, 12, 496.98 before its due date) on my credit card statement dated January 23, 2022. I placed a complaint with the bank and the bank gave a standardized reply

If the Minimum Amount Due (MAD) or a payment less than Total Amount Due (TAD) or no payment is made, interest charges are applicable.

Rate of interest of 3.4% per month is charged based on the following criteria:

ﾷ On the transactions in previous statement from the respective transaction date till the statement date
ﾷ On the total amount outstanding from the statement date till the part payment date
ﾷ On the remaining amount outstanding balance till the next statement date
ﾷ On the fresh purchases done thereafter, till the next statement date.

I asked for a breakup of the interest charges. It is been more than 10 days and I am waiting

I am wondering why such a huge amount? Kindly look into this matter and give me a reasonable resolution, at your earliest

Amount deducted via ADTPSLSIPG_[protected] ON 14th Feb 2022 from ICICI Bank account of Amount Rs. 1600.23. Need your help to get the amount bank .

My account is closed aur na hi Mujhe balance mila hai please solve my problem my account number[protected]...ph [protected]
[protected]

Bank automatically debited 4000 without my knowledge or consent under Dr trans for funding q/c.

My Acc no is XXXX8399.
My Name is Sagar Viradiya
I got Message of 590Rs money deducted on 7th jan 2022.
When I checked statement there was remarks ECSRTNCHGS221221_SR[protected]GST.
I want to what it is for?
If this is for IDFC where my personal loan was running, Loan is already closed in 2021 and I have its NOC.
It is not first time it has happened many times.

Please refund my money back

Hello,

ICICI has deducted NACH_RTN _CHARGES OF 590 .

What is this transaction purpose? Nach_ad_rtn_chrg

Sir m complaining about my car settlement.. Due to high loss in business i wasn't in condition of paying my car E. M. I.. Bt somehow i want to clear my car loan.. So i wanted to settle the car loan.. Somehow i arranged some money nearly 1 lakh 25 thosand to clear my car loan bt icici bank kanpur is not ready to settle it bcz they r demanding for 1 lakh 80 thosand nd m nothing hvng this much money. M nt in condition of paying 1 lakh 80 thousand.. I can only pay 1 lakh 25 thousand. So please let it settle in 1 lakh 25 thousand.
Thank you

Without any notification nach_rtn charges of 590 deducted

Within 01 day about 6433 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot_Innofins
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...

Hi Team,

I have been provided with ICICI multi wallet card when i joined TCS 5 years ago.
I have changed the organization and currently tcs mail id is not available.

I have not using the card since lock down starting, but it has some amount around 5000 rupees.

Could you please help me to get a new card or reedeem balance in any other way.

My email id currently : [protected]@gmail.com

I would like to inform you that I have written more than 100 Emails to ICICI to unblock the beneficiary's account with service request SR[protected].
I do understand that once the dispute is resolved, the unblocking process starts.

I have called several times on customer service. Even the dispute manager had informed me that account of the beneficiary shall be unblocked automatically after the outcome. Inspite of the assurance from ICICI the unblock process is taking a lot of time and ICICI fails to reach the resolution dates in time !!! It promised a timeline of 42 days again to unblock an account.

The beneficiary is suffering because of the negligence and delay from ICICI. Kindly clarify why it takes upto 24.03.2022 to unblock a beneficiary's account when the dispute SR[protected] is already resolved on 05.02.2022 and the customer has to call multiple times and Email customer care to unblock the beneficiary's account?

Banking officers say it takes 1-2 working days to notify benificiary's bank but 42 days is too long. Icici never issue a callback from the concerned department inspite of their sweet toned banking officers. They beat their own records of providing misleading information.

I am having an account in ICICI Bank. I have been charged Rs.25/- was issued to me I believe when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.

Shashank Koppal
[protected]

It is to inform you that I am receiving 20-30 messages per day through VD-ICICB on my mobile number cited above which is wrongly linked by ICICI Bank. These messages either relate to the Bank Credit Card 4477XXXXXXXX3008/ Bank Credit Card 4477XXXXXXXX0007 OR Loan Account XX1171/ Loan Account XX2349 /Loan Account XX7000.
The text of the few messages is mentioned below:
“Dear Customer, your ICICI Bank Credit Card/Loan Account 4477XXXXXXXX3088 is overdue for an amount of Rs 56445.3……………Our authorised channel partner Kuber Consultants [protected] may contact you for payments”
“Dear Customer lien has been marked on your account XXXX288 for Rs 113621.00 against outstanding dues in your account ICICI Bank Loan Account XX171 In Case of any queries, please contact out customer care.
Neither I nor my family members have any account in your Bank. Further I had never taken any Loan or Credit Card Issued from ICICI Bank. So the question of registration of Mobile Number with your bank does not arise.
I tried to register the complaint on toll free number[protected] but failed to register my complaint as I do not have any account number or debit or credit Card number with your Bank.
Secondly, these days when all the bank accounts are AADHAR linked and are verified through Know Your Customer (KYC) then how can there be such a lapse at your end.
Hence, you are directed to STOP sending these SMS on my mobile number immediately otherwise I will be forced to take a legal course.

I am an ex-employee of ICICI bank.My employee id was 844529.My pf number in ICICI bank is MH/BAN/18796/000/844529. Total PF balance shown in alumni portal and as per salary slip is Rs.15980. I worked in ICICI bank for 3 months i.e.Nov 21, Dec 21 and Jan 22. This balance is not showing in EPFO portal. When will PF balance be updated in EPFO portal? Please update the PF balance in EPFO portal asap.

Hi, I have an intraday sell order from 9th Feb 2022 in ICICI direct and it was not cleared till today (i.e. 10th Feb 2022 even after market closed). ICICI direct customer care, relationship officer, backend team not able to explain the current status of my transaction.

Response from ICICI direct as on 9th Feb 2022 EOD is:
[protected][protected][protected][protected]
Your Sell position for 2000 shares of ADAWIL in the settlement no.2022027 has remained open in NSE Margin broker mode product. This will be squared off offline on 10 FEB 2022 on best effort basis.

In case if ICICI direct not cleared my pending transaction on 10th Feb 2022 after the market opens then i might have to pay huge penalty which is not fair from customer point of view as customer not having required privilege to handle/square off the pending transaction on 10th Feb 2022.

Need proper explanation from ICICI direct to address this issue and the current status of the transaction.

I am a bond holder of ICICI Ashirwad deep discount bond (option 1) which has matured on date 15thJuly 2021.
I want to claim the money, but i am unware of the procedure and local ICICI bank branch is also unable to help me in this situation.
Please help me to get my claim amount.

Hum car loan settlement krna chahte h. Jo ki hmare business me high loss ki wjh se kafi tym se possible ni ho pa rha tha. Bt hmne kisi trh paise arrange kr k icici bank se car settlement krna chahte h one lakh twenty five thousand me bt bank one lakh eighty thousand k niche ni maan rhe. Jis wjh se hmara car loan settlement abhi tk due h. Ghr k niche bank k kch log aa k kafi dino se preshan bhi kr rhe. Hmari condition ni h tb bhi hm one lakh twenty five thousand me settlement krna chah rhe pls bank se hmara settlement kraiye 🙏

I am an existing customer of ICICI, New Bypass, Patna branch holding saving account number[protected].
Day before yesterday(08th Feb, 2022) my debit card was exchanged by an intruder at ICICI ATM center and once I realized the debit card was stolen by intruder, immediately I reached to the home branch(ICICI New Bypass Patna) and asked to block the existing debit card and UPI transaction. I gave the application for the same and was confirmed by the branch that the UPI transaction and the debit card has been blocked successfully.

Later around after 25-30 minutes I got the call from ICICI branch saying sum of rupees 5.39 lakhs of amount got debited from my account via Debit card.
So I asked the branch people how the transaction happened once the card was blocked completely but couldn't get any response from your branch employee. Then I called the customer care toll free number who confirmed the debit card was not blocked so the transaction happened, post which they blocked and freezed the account completely but by that time my account was debited for the amount of 5.39 lakhs.
The open SRs' which was raised over the call are SR[protected], SR[protected], SR[protected] for your reference.

The open questions to the ICICI are as below:-

1. How did the amount get debited even after bank confirmation that the debit card and UPI transactions has been blocked ?
2. How the ATM PIN was displayed on your ICICI ATM machine instead of displaying as XXXX?
3. How the other Mobile number was updated to my account without any intimation(SMS alerts) to my existing genuine mobile number?
4. How the ATM withdrawal happened for 4.5 lakhs in a day that too within 1 hr when the ATM withdrawal limit would be max of rupees 50, 000 or 1 lakhs(as per the RBI guidelines)?

So, basically these transactions happened even after communicating to the branch and due to the ICICI system glitches, it looks like your system(ICICI ATM machine and tech system was hacked).
Therefore I request you to do the required investigation and recover the unauthorized transaction amount as soon as possible on highest priority.

Thanks,
Radhe Shyam Sah
Mob:- [protected], [protected]

I do not use my rubyx card and have been charged annual fees and and late fees and interest.Have submitted complaint of cancelling my card as i use the coral card.Have had long conversations with the tele caller, sometimes they say they will only give waiver on fees and sometimes he says full waiver but they need to cancel both coral and rubyx. my card number ends with 6010 and my name is anuj mata