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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 152

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S
Sreevatsa B
Feb 1, 2022
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Deduction of rupees 1899 for wpp renewal

Address: Toranagallu, Ballari

On 29th Jan 2022, Rs 1899/- has been deducted from my ICICI bank account mentioning wpp renewal policy.

I do not remember opting for the policy and I do not remember giving consent for its auto-renewal.

I request the bank to please cancel the policy as I don’t require it.

I kindly request you to refund the deducted amount of 1899.00 to my account.

Please clear this request asap....
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yhrao100
from Hyderabad, Andhra Pradesh
Jan 31, 2022
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MAB (Minimum Balance Charges)

Address: Villa # 233 Mapletown, Bandlaguda Jagir, PIN - 500086

ICICI Bank started deducting from NRO and NRE accounts approximately Rs 598.

The total amount deducted from NRE account :Rs 23, 633.34 from 2012 to Nov 2021.

The total amount deducted from NRO account is Rs 23, 872.02 from 2012 to Nov 2021.

DP charges were deducted from both the accounts NRE A/c Rs 1011.24, NRO A/C 1516.84.

MAB Charges
When we enquired why the MAB charges...
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A
ajay kumar varma pothuri
from Hyderabad, Telangana
Jan 31, 2022
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Hi, nach_ad_rtn_chrg of bank total Rs.2960/- deducted from my salary account [account no:[protected]] within 15 days and i would like to request for refund the amount.
If still face the same issue further and will change my salary account, relation with ICICI bank
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Feb 09, 2022
Updated by ajay kumar varma pothuri Hi,

Till now, no official person has contacted either mail or mobile and don't mark it as resolved without resolution
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    S
    Sowji Datti
    Jan 31, 2022
    Resolved
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    Resolved

    I have held a savings account in ICICI Bank for the last 7 years, I
    created my Demat account in the last week of January 2022.
    Unfortunately I have been charged an amount of 826RS
    DMC/[protected] DP CHGS TILL DEC -21 on 28th of January 2022. I
    didn't even receive an SMS notification for this amount debited from
    my account.
    I wonder how you can even charge for an account which does not exist
    on the dates you have mentioned.
    This is highly disappointing that a Firm like ICICI looting money from
    customers pocket without even intimating
    Mar 4, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 01, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (958806) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Pruthvi adiga k
      Jan 31, 2022
      Resolved
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      Address: 4th t block jayanagar

      ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account.
      Mar 4, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 01, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (958799) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      View replies
      This is my email ID pruthvi.[protected]@gmail.com can u contact me on the same
      Reply
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        M
        mohini bhadauriya
        from Ahmedabad, Gujarat
        Jan 31, 2022
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        Address: [email protected]

        This thread was updated on Jan 3, 2022
        I am mohini bhadauriya. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL DEC-21) DP charges on

        28/12/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956421) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Praveen Jonna
          Jan 31, 2022
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          Recently, I have opened my salary account in icici bank and i have got a message saying please keep balance for expression debit card. I want to cancel my expression debit card.So please me through it
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956431) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            VineshKaushik
            Jan 31, 2022
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            Address: Mumbai

            I am Vinesh Kaushik, the Bond Holder (Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

            It Maturity date / Redemption date as mentioned is 29.06.2023.

            There is no track-ability of this bond & how do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (958790) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            VineshKaushik's [Complaint's author] reply, Feb 8, 2022
            I cannot see the email address, its protected.
            Kindly mention the email address, cannot see it as it is protected.

            Or please give me a call on [protected]
            Reply
            Still awaiting response regarding contact email from ICICI Bank.

            My contact no. is [protected] & email: [protected]@yahoo.com
            Reply
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              M
              Monikaup
              Jan 31, 2022
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              I have NRI/NRO account with ICICI and I have been charged MABChgs twice from both the accounts on the same day. which is 590*2 from one account and 590*2 from the second account.
              Please explain why is it deducted 4 times
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956447) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Rajat issar
                Jan 31, 2022
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                Resolved

                Dear Concerned,

                ICICI bank has deduced Rs. 826.00 from my account for DMC/IN[protected] DP CHGS TILL D
                EC-21. I have never opened any DMAT account and this is an old account and all of a sudden Dmat charges were applied. Kindly raise the reversal and do the needful.
                Feb 2, 2022
                Complaint marked as Resolved 
                Thanks, the amount is reversed back.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956450) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  jonish kumar
                  Jan 31, 2022
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                  Hello sir,

                  My name is jonish kumar, my account has debited rupee 826 as DMC/IN[protected] DP CHGS TILL D
                  EC-21. I have not a demat account with Icici so why my money is being deducted . So please its request you to please do need full for this and return my money back to my account i am atttached one screen shot for detail.

                  Name : - Jonish kumar
                  Account[protected]
                  IFSC - ICIC0003421
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956456) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
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                    P
                    Pachaiyappan P
                    Jan 31, 2022
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                    Address: Anna Nagar VI road , Chennai

                    I have an salary account on icici bank recently debited the amount and shoes Narration below ATMDEC CHG 12-01-22/1795+GST.
                    Why they are charging?
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (956464) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sajjad Manal
                      Jan 31, 2022
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                      Address: Delhi

                      I am Sajjad Manal, I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till dec-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                      Mar 3, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 31, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955372) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sumit kumar arya
                        Jan 31, 2022
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                        Address: 1/11-B, lane number 5A, Munirka Kunj,, Deenpur Extension, near goyla mod,

                        I am sumit kumar arya. Amount of 637.41 Rupees has been deducted from my account DP CHGS TILL NOV-21.
                        I have never activated and used my Demat account till now. There was no prior notice.I haven't received any message to my mobile. I need justice and my money back immediately.
                        My details are
                        My Account Number is *0453
                        Mobile number *494798
                        IN[protected] DP charges till nov 21 amount of 298.50 (24 jan) +338.91 (31 jan) =637.41 (total) was deducted.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955416) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Ashitosh Singh
                          Jan 31, 2022
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                          Hi,
                          I am an account holder of icici bank for more than 5 years. Due to my personal issues iam not aware of smab charges and iam not using my registered mail id. Now currently after checking my account statement i was debited of amount without any knowledge. I visited the bank as well but no help.

                          Kindly request you refund / reverse the amount as early as possible to meet my urgent economical needs.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955377) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Aman Singh92
                            from Delhi, Delhi
                            Jan 31, 2022
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                            I have noticed that every year my ICICI account got debit transaction of Rupees 826 with DP CHGS TILL. Not sure why this was deducted as it was clearly communicated that no charges for having demant account in ICICI. This is like a fraud from ICICI it seems. Can this be looked into and get my money reversed ? Or else need to escalate in all possible ways to get my money back .

                            Amandeep Singh
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 31, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955389) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Feb 01, 2022
                            Updated by Aman Singh92                             Please share Valid Email Id.
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                              H
                              Harsh M. Gandhi
                              Jan 30, 2022
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                              Within 15 days about 2100 rupees has been deducted from my account in the name of nach_ad_rtn_chrg without any notification. What is wrong with icici bank.
                              What is this transaction purpose?

                              Nach_ad_rtn_chrg_ingenot

                              4 time it has been same with me within 15 days. I want a strong reply from your side dear icici bank.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955358) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Mohd Moavia
                                from Mumbai, Maharashtra
                                Jan 30, 2022
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                                Resolved

                                Icici bank has deducted 826 from my bank account without any prior notice in the form of DMC DP charges .
                                Even I am not using my demat account and earlier I raised the request to close my demat account I approached to bank for my demat account closure they given me toll free and told me raise a request there after that they will automatically close your demat account I contacted icici direct help line number and they said that your request has been noted and assured me that no further charges will be charged to me from my bank account.

                                I want justice and I want my money back.
                                Mar 4, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 31, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955362) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  manjulakota
                                  from Warangal, Andhra Pradesh
                                  Jan 30, 2022
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                                  Bond No: 1 Ashirwad Deep discount bond
                                  Maturity Date: 15th July 2021
                                  Maturity Amount: Rs 2 lacs
                                  Certificate No:264067
                                  Bondholder No: 1280451
                                  Purchase date:15th July 1996
                                  Amount Rs 5200 per Bond

                                  When I reached out to bank official I was told that ICICI has unilaterally exercised early redemption in 2001. I was informed that the bank as transferred the amount to Gov and I would only receive Rs. 10402 after 25 year of investment with the bank. Much less that 2Lakhs I was promised.

                                  I am planning on using these funds during my retirement and now I feel that I am cheated out of my hard earned money. This is not fair.

                                  Please help
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955368) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Ankush N
                                    from New Delhi, Delhi
                                    Jan 30, 2022
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                                    I am not using DMAT since last year still they deducted DMC charges from my saving account without any notice. Below are details.
                                    28 29/01/2022 29/01/2022 DMC/IN[protected] DP C
                                    HGS TILL DEC-21 826.00

                                    Please refund my money.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (953213) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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