On Feb 5, 2022 one assist plan was activated by the bank without my consent and the amount of Rs.1599 was deducted and I got to know about this through SMS and mail which was sent at 10:10 PM at night. This is highly disappointing as the bank is also doing these type of frauds and without the customers permission. We are using bank debit/ credit card this doesn't gives the right to deduct any money without the permission from customers account. I had also email the customer service of ICICI Bank and not recieved any response. Kindly help me to resolve my issue deactivate this plan and refund my money.
Feb 25, 2022
Complaint marked as Resolved Thank u so much as now my problem is resolved the one assist plan is deactivated by the bank and I had also got the full refund also. There was no call from the ICICI Bank only the Sms was sent informing me that my full deducted amount will be refunded in my account. Now I had received my full amount hence my issue is resolved.
ICICI Bank customer support has been notified about the posted complaint.