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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 169

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S
Sushant1808
from New Delhi, Delhi
Dec 8, 2021
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Hi sir/Mam,

My name is Sushant Parmar. I have a current account on the name of Business M/S "Blue Kite Events and Promotions" in Icici Bank Uttam Nagar Branch, IFSC Code ICIC0001125. My account number is[protected]. On October 22 my account was debited for non maintenance of Quarterly balance. On the time of account opening I applied for I-start up varient (25k Average quarterly balance). But you executive "Diksha" opened our account with gold varient (1 lac average quarterly balance). We are a start up and we never applied for Gold varient. We visited your Brach 2 times but manager asked us that he cannot reverse these non maintenance charges (4k). We were never notified before that Gold varient was opened and we have to maintain 1 lac quarterly in our account. The manager showed us signed documents of 1 lac minimum quarterly balance and this document contains wrong and false sign of my partner (done by your agent Diksha)

We hereby request you to reverse these charges and a strict action against that agent.

Hope you understand our situation and help us to reverse these charges. As an start up we can't bear these kind of huge penalty.

Thanks
Sushant Parmar
Blue Kite Events and Promotions
Jan 10, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    P
    Prâçhì Dùã
    Dec 7, 2021
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    Address: U 60 Solanki Road, Uttam Nagar

    Hi sir/Mam,

    My name is Sushant Parmar. I have a current account on the name of Business M/S "Blue Kite Events and Promotions" in Icici Bank Uttam Nagar Branch, IFSC Code ICIC0001125. My account number is[protected]. On October 22 my account was debited for non maintenance of Quarterly balance. On the time of account opening I applied for I-start up varient (25k Average quarterly balance). But you executive "Diksha" opened our account with gold varient (1 lac average quarterly balance). We are a start up and we never applied for Gold varient. We visited your Brach 2 times but manager asked us that he cannot reverse these non maintenance charges (4k). We were never notified before that Gold varient was opened and we have to maintain 1 lac quarterly in our account. The manager showed us signed documents of 1 lac minimum quarterly balance and this document contains wrong and false sign of my partner (done by your agent Diksha)

    We hereby request you to reverse these charges and a strict action against that agent.

    Hope you understand our situation and help us to reverse these charges. As an start up we can't bear these kind of huge penalty.

    Thanks
    Sushant Parmar
    Blue Kite Events and Promotions
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      from Hyderabad, Telangana
      Dec 7, 2021
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      Personal loan Pre Closing Charges @ 5.9%

      Address: ICICI bank

      Hi my Name is M Prem chander, I took a loan amount of 2.15 lakhs from icici bank 2 years back.

      When i approached bank to preclose my loan. But they have levied a preclosure charge of 5.9% ( 5% is charges and 0.9% is GST).

      But I don't understand, Why is it necessary since i have paid almost 26 emis out of 36 and still u want to levy some penalty charges for outstanding of 70360 rupees.

      A small...
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      S
      Siddharth Nagendran
      Dec 7, 2021
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      Someone (ECSRTNCHGS ) taking money from my account without my knowledge and permission. This is unacceptable. This has happened twice in the last three days...
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (790446) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        H
        Harshitmaloo
        from Bengaluru, Karnataka
        Dec 7, 2021
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        I charged 14887/- as a interest charge wrongly on my icici Shapiro card .
        And this issue is not resolving by icici customer support team even after so many attempts by me.
        Please help me to overcome by this fake financial charges.

        Thanking you .
        Harshit maloo
        [protected]
        Jan 8, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kalyanmajji
          from Visakhapatnam, Andhra Pradesh
          Dec 7, 2021
          Resolved
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          I’m getting deducted money for ECSRTNCHGS051221 without my knowledge or my confirmation. This is not fair and I strongly disagree with it. Even the support care is not responding or connecting to operators for the details regarding this.

          I need an explanation on this.
          Jan 8, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 08, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sharathkulal
            from Chikmagalur, Karnataka
            Dec 7, 2021
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            Is there any way to find out whether we used same ATM more than 5 or 4 times if we do not remember. I have been charged 4 times 29.5 rps on same day under statement ATMDEC CHG/. Please clarify this or bring some solution for not losing money unnecessarily.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (787520) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jobsadda
              from Raipur, Chhattisgarh
              Dec 7, 2021
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              Hi,

              We are using ICICI Bank Current account[protected] & bank has deducted charges for visiting with bank acs charges on 27 sep 2021 of 29.50, 2 nd November 2021 of 59 & 26 of November 2021 of 147.50. We have talked to customer care they had told us that these is branch visit charges . But we have not visited branch for more than 1 years.We have requested to reverse the charges what fraudulent they have done but they are denying.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Dec 11, 2021
              Updated by jobsadda
              Till now no one has coordinate from ICICI official
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                A
                Aarif55
                from PUNE, Maharashtra
                Dec 7, 2021
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                Resolved

                Address: NA

                Hi Team,

                ICICI bank is looting me every month, they are deducting money every month without my knowledge.

                I have never given them consent to deduct my money still they are lychees my hard earn money.

                I need to file formal compliant please advise

                Account Holder Name - Khan Aarif Munna
                Bank Name - ICICI Bank
                Branch Name - Pimple Nilakh
                Account Number[protected]
                IFSC - ICIC0003850
                E: [protected]@gmail.com
                M: [protected]
                Jan 7, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  Y
                  yashvr96
                  Dec 7, 2021
                  Resolved
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                  Resolved

                  Credit card rejected due to home verification

                  Hi,

                  home and office verification agents called on the same day to verify, was at office so did that. home verification agent straight away cancelled the application, even though i called several times on the same day but he didn't pick up, very bad experience. how can be a person be at two places near same time?

                  called customer care for this issue, again no help....
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                  D
                  durgaprasad alaparthi
                  Dec 7, 2021
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                  Test
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    Ashutosh2098
                    Dec 7, 2021
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                    I am ASHUTOSH KORDEY.500.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-21) DP charges on

                    I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      D
                      deepdeepilva
                      from Bengaluru, Karnataka
                      Dec 6, 2021
                      Resolved
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                      Resolved

                      To reactivate my dormant account and access internet banking, I submitted KYC documents to ICICI branch in Kothanur, Bangalore on Nov 26, 2021. The branch did not inform that we should have a debit card to login to internet banking. So, I applied for a debit card after I was not able to login to internet banking.

                      [Debit card delivery issue]

                      The debit card Speed Post ID was not seen on India Post after 2 days. When I call Customer Care, I am asked to enter my PIN and debit card expiry date. I can't do that without debit card.

                      I requested for a debit card, but the card delivery location as per Speed Post ID EA******954IN is Hubballi [Attached snapshot]. I am in Bangalore and I have never provided any address in Hubballi.

                      I want the Debit Card to be sent to Bangalore.
                      Dec 9, 2021
                      Complaint marked as Resolved 
                      I raised complaints here and with ICCI bank, and after that, the card was forwarded to me. Also, ICICI bank had entered the wrong pin code for my account. It is sad that my complaints are getting resolved through Consumer Complaints rather than ICICI customer care.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 07, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786440) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        Harshad Shelar
                        Dec 6, 2021
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                        For what reason did the bank withdraw 590 form my account
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786464) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          J
                          Jamaal Shareef Mohammed
                          from Hyderabad, Andhra Pradesh
                          Dec 6, 2021
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                          Resolved

                          Address: Hyderabad

                          Dear icici team,
                          My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.
                          Jan 7, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786479) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Razver singh
                            from Kolkata, West Bengal
                            Dec 6, 2021
                            Resolved
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                            Resolved

                            Helo sir
                            From my icici account that is[protected] Is debited by 590 rupee . ECSRTNCRG IS WRITTEN ON STATEMENT. FIRST TIME THIS HAPPEN WITH ME. WHAT IS REASON BEHIND PLEASE CONFIRME AS SOON AS POSSIBLE my email address is [protected]@gmail.com
                            Dec 7, 2021
                            Complaint marked as Resolved 
                            [email protected] Phone-----8420822927
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              deepdeepilva
                              from Bengaluru, Karnataka
                              Dec 6, 2021
                              Resolved
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                              Resolved

                              Address: ICICI Bank Ltd., No.89, Formed By The Wilson Garden House Building Chs Litd, Kothanur Village, Bangalore 560078

                              To reactivate my dormant account and access internet banking, I submitted KYC documents to ICICI branch, RBI layout, Bangalore on Nov 26, 2021. The branch did not inform that we should have a debit card to login to internet banking. So, I applied for a debit card after I was not able to login.

                              [Debit card delivery issue]

                              The debit card Speed Post ID was not seen on India Post after 2 days. When I call Customer Care, I am asked to enter my PIN and debit card expiry date. How do I do that without getting my card? How do I track my card delivery when the ID is not valid? I am stuck in a vicious cycle. Please help!

                              [After Complaint 1, the debit card was dispatched]

                              Complaint 2

                              I requested for a debit card, but the card delivery location as per Speed Post ID EA******954IN is Hubballi Vijayanagar S.O [Attached snapshot]. I am in Bangalore and I have never provided any address in Hubballi.

                              Can you please send the Debit Card to the correct location? I was assured that I will receive the card by Monday, Dec 6, but it is unlikely.

                              Notes:
                              (1) I made the request on Dec 2, but the card was not dispatched till 2 days later, after I raised a complaint.
                              (2) After the initial delay, it is addressed to wrong location, for which I am raising another complaint.

                              Now, I am asked to get an address change update done in the bank again, for no fault of mine. How do I get my debit card now?
                              Dec 9, 2021
                              Complaint marked as Resolved 
                              I raised complaints here and with ICCI bank, and after that, the card was forwarded to me. Also, ICICI bank had entered the wrong pin code for my account.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dec 06, 2021
                              Updated by deepdeepilva
                              Please update the recorded address in the ICICI website. Hobli (reference to 'village' in Kannada) is written as Hubli (an actual city). Due to that, my debit card is sent to Hubli.

                              ICICI Bank Ltd, Bangalore - Kothanur
                              ICICI Bank Ltd., No.89, Formed By The Wilson Garden House Building Chs Litd, Kothanur Village, Uttarahalli, Hubli, Bangalore Karnataka, 560078

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                                R
                                Razver singh
                                from Kolkata, West Bengal
                                Dec 6, 2021
                                Resolved
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                                Resolved

                                Helo sir
                                From my icici account that is[protected] Is debited by 590 rupee . ECSRTNCRG IS WRITTEN ON STATEMENT. FIRST TIME THIS HAPPEN WITH ME. WHAT IS REASON BEHIND PLEASE CONFIRME AS SOON AS POSSIBLE
                                Dec 7, 2021
                                Complaint marked as Resolved 
                                [email protected] Phone-8420822927
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (783836) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  aksharoy
                                  Dec 6, 2021
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                                  Hey team,

                                  I am being charged DP charges on my icici bank account. I have not used any demat services.. And charges have been deducted in the month of December and November..

                                  Please explain the same at earliest and reimburse the charges.

                                  Charge debited on 06/12/2021 and 29/11/2021
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (783850) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi team..

                                  Unable to view the email address.

                                  Please provide the same
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                                    C
                                    chetanbairagi
                                    Dec 6, 2021
                                    Resolved
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                                    Resolved

                                    Dear sir,

                                    ICICI Bank deduct charges for return /ECS/ emendate by bajaj allianz but without notification he deduct hug amount .

                                    in the November i start first transaction my salary to icici nri account . after 3-4 days on dated 12 Nov 2021 Debited 590 rupees on 17 times (590x17=10030) without any notification by icici bank. i mail to customer care also but not replying satisfactory answer . i keep this amount for maintain MAB .

                                    Now i have to close my account again no need to continue if deduction like this. this amt for me is valuable 10000 INR is not small amount .

                                    previously also deduct lots of charges every month without knowledge of customer . if asking for charges doing formalities by mail.

                                    i mail to baja allianze also regarding this issue .


                                    Thanks and regards,
                                    chetan bairagi
                                    Jan 7, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 07, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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