ICICI Bank Complaints & Reviews

Telecaller with contact number [protected] is abusive I can say extremely abusive. I am registered to NDND. I have a recorded evidence too

I am KIRAN SAWANT. 798.00 Rupees has been deducted from my account as Saving Account. DP CHGS TILL OCT-21) DP charges on

30/11/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

Message from VK-ICICIB :
Dear Customer, Total INR 3881.87 and Minimum Amount of INR 2110 is due by 05-MAR-21 on your Credit Card XX4009. Please ignore if already paid.

First I want to clarify one thing I am not holding any credit card from any of the bank. But I am receiving this message very frequently to my mobile number almost last ONE YEAR. It's making me too much stress every time. Please check and revert back as soon as possible.

I am Saurabh Chauhab. 826.00 Rupees has been deducted from my account as DP CHGS TILL OCT-21) DP charges on

25/11/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

Hello,

Date of incident - 27th Nov, 2021.

Background - This was a pre-approved car loan disbursed before 6 months, based on a privilege bank account[protected] based off Bangalore. I also have multiple current accounts for my company. However, now Im inclined to close all accounts at ICICI due to this bad experience.

Owing to post-lockdown business situation, the car loan payments were not going through on time. The last payment made was on Oct 26th but there's 2 months' overdue now.

The Problem - 3rd party collection executives were harassing me by calling and messaging multiple times a day. They were not ready to listen that the payment would go through by the 10th, since they had targets to meet.

On 27th, I had spoken to ICICI customer care and they transferred me to debt collections team. I spoke to them as well. They acknowledged that I wanted more time and created a ticket for the same - SR[protected].

Yesterday (29th Nov) they (3rd party collections) trespassed into my house in Kotagiri and since I was traveling for work and not able to pick calls, they went to my mother's house in Coimbatore. She's not a co-applicant or even a guarantor. They forced her to call me and I wasn't able to pick calls. Then they demanded immediate payment from a senior citizen who was alone, and also asked for her Gpay passcode.

In short, this criminal intimidation is my problem and I wanted to make other potential customers aware and prepared, for such tactics.

I spoke to these collections people last night and they said they don't care about the Service Request or the complaint made to ICICI, and I had to pay up the money by today (30th Nov) otherwise they'll go to my mother's house again.

This appears to be a communication problem with ICICI. Perhaps they are deliberately not stopping these 3rd party collection people to behave civilised.

Complaint Sub - ICICICARE=[protected]' Re: 000WBaGSRH7EMY61:Re Re Re Level1Complaint / Loans

SR[protected]

LACBT[protected]

I had also escalated to level 2 yesterday, but the harassment has only gotten worse. The unprofessional behaviour of these collection men are probably a reflection of the bank itself and its senior management.

While I take complete ownership for my borrowings, I did not appreciate the way this was handled. I also have other loans and they've all been considerate and professional.

By the 10th, I'll be clearing all dues, if not pre closing. I am organising funds for an import/export venture (large amounts take time) and once these issues are sorted, I will move to other banks.

Harassment by:
Thangaraj (and Magesh) - [protected], [protected], Saravanan - [protected], [protected].

Yes, ICICI customer care have received multiple emails with screenshots of the repeated calls by these people, but haven't taken any action. Situation has only gotten worse. I will not be posting photos and CCTV videos, but will update the ticket if there are any developments today. I will take them to the nearest police station if I meet them.

I do not recommend taking up pre-approved loans or credit cards from ICICI. Their handling of situations during delay in repayment, is a cause for concern.

Thanks

I'm D.Deshakumar having account in ICICI Bank Chennai..

I have any insurance plan of ICICI PRUDENTIAL POLICY NO.35223467

Recently I checked my accounts by taking icici Bank statement in that I found ICICI Bank doing fraud...

Each and every 28 is my policy ecs and more than 7 months icici is simply bouncing my policy amount of Rs 4248 and charging me unwanted even there is enough fund in account..

I felt discusting that for icici policy they are simply bouncing and looting my hard earned money even when I'm having fund in my account...

I WANT ICICI TO RE CREDIT ALL MY UNWANTED CHARGES BASED ON MY POLICY ECS...ELSE I WILL UPLOAD PROOF IN COMMON FORUMS AND YOUTUBE...

D.DESHAKUMAR
ICICI BANK POLICY NO. 35223467
ICICI ACCOUNT NO.[protected]

Hello airtel initiated refund of 2828 on 17 November 2021 but I haven't recieved refund on credit card yet ARN "74056631314131366563298"

Hello I have brought airtel fiber connection on 5 November 2021 and paid 2828 fiber application number
"[protected]" it got cancelled due to feasibility issue airtel processed refund on 5 November 2021 and refund initiated on 17 November 2021 ARN IS
"74056631314131366563298" but till now It hasn't refund on credit card kindly please resolve it

In the name of ECSRTNCHGS Bank has deducted 4800 RS from account .

ICICI customer service are one of the worst I have come across. Even after providing ARN number they are not processing my refund of 82.33

Merchant provided ARN number : WFRW[protected]

We have opened 7 (seven) saving accounts in a family (with same residential address) with ICICI Bank, Ahmedabad, Rakhiyal - Branch arounf 20th Oct. 2021. once our accounts opened we wanted to increase our NET Banking transaction limit. For the same I have asked the procedure to the bank executive who has opened our accounts. and who came to my office for collecting few documents required.
bank official: Sir you can increase it by...

I took loan of a lakh on credit card EMI'S are getting deducted on monthly basis. On 30th July, 2021, an amount of 48, 000 got deducted from my savings account without my permission.

which I have kept for Medical emergency.

I have already sent a detailed mail to Nodal officer, head service quality, there is no response. There are few transactions which were not done by me, which are fraudulent due to which I blocked the card also.

To
The Nodal Officer/ Sr.Nodal Officer/ Head Service Quality
ICICI Bank LIMITED,
INDIA.

correspondance details as below:
Dear Sir

I, Nageswararao Bakka, having account .no.[protected], for the past 15 years. I am a privilege banking customer. I took a personal loan on credit card during the pandemic for medical emergency of Rs.1, 00, 000/- (Loan created date : 24/08/2020 for 36 EMI of Rs.3490.58.

For which, I was doing payment on regular basis. To my surprise, on 30 Jul 2021 - Rs.48, 080.38, bulk amount got auto debited without any information from my account, kindly note this amount for kept for Medical emergency, had to suffer big issue due to lack of that amount.

To inform the same I called up on the ICICI Bank, customer care number, there is no response., I approached ICICI Bank, Dwarakanagar, Visakhapatnam branch, the concerned customer care person said there is no particular person to address my issue on Credit cards related. Need to call only helpline number, which never works, always disconnects after prompt.

Also, today, i.e., 23 rd Aug, 2021, I received a letter of notice about the outstanding payment due inspite of amount debited from my account.

The mentioned contact number published in the letter i.e., [protected] is also wrong, as I tried to contact the number, the person said he is not a concern person and number was wrongly mentioned in the letter.

Is it a corporate bank or a private finance company, there is no proper channel to communicate the issue & unnecessarily amount is getting debited.

I need immediate response on the issue. I want someone to call on my mobile no.[protected]. As of now I am blocking the credit card & will not make any payment further till I get proper explanation about the same.

Credit card no.[protected].

I am Ketan Uttamrao Manamwar. From 2018 to 2021 rupees 68.83 in the Oct month and 826.00 Rs in the Nov month has been deducted as ( DMC/IN[protected] DP CH GS TILL OCT- 2018 / 2021 ).

I have never activated and used the Demat account till now. I was not informated and aware about this Demat account. there was no prior notice and I haven't received any deduction message to my mobile.

I need justice and my money back as they deducted from the year 2018 to till date.

Also make sure this will not happened again.

My Account no. :[protected]

Dear ICICI bank,
on dated 03.11.2021 at around 11.30am, there was wrong deduction of Rs. 10, 961.00 from my account[protected] with transaction remark- " LCFMUXX16040 NOV21 Ranjit Noni ". On enquiry from ICICI online customer and local ICICI branch at Arrah, Bhojpur(Bihar), they said that the amount has been deducted against some loan. But there is no loan active with my account. So, i request you to do solve my problem as soon as possible and get the amount credited back to my account as per the rules or give the reason of deducting money.

Am the a/c holder of icici bank from last 2 years,
Now they have charged 706 under this category dcardfee8768oct21-sep22
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Hi Bank,
I am pretty tensed and upset with icici bank lately as I am fed up going to branch here and then for negative balance resolution since no resolution I have to write it up here . So my Bank Account All of a sudden since 6 days showing me I have a balance of - 7833 rs since I am no credit card holder nor done any emis or took any such kind of loans . I could provide you my details . My Phone Number is [protected]
And the main concern is even in bank statement there is no clariion how and when and what's that negative balance stands for . Please someone can assist I really am concerned about it.

Hi

1.Please find ICICI reply & my account is RI account only. Kindly activate my ICICI Direct account. It is completely your system issue.

2.In the Account & Demat account linking you are asking for POA authorization which I don't want to give.

3. I am holding my ICICI account & demat account for the past 13 years but still the issue is not resolved .Is that way your customer care works

4.After hectic followup for past 60 days nothing is happening

5.My contact E mail id is [protected]@yahoo.com

Hi
Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
They deducted 826rs without my consent on 25th Nov 2021.
I would like my money refunded

It is wrong to charge my DMC DP CHGL. Please close my demat account. It was salary account so that i left my previous company of Mercer India Ltd.
Please reslove it qucikly.

Rajendrapur Toll Plaza unnecessary deduct two times (Rs.95×2=Rs.190) from my Fastag account in terms of debt which is purely cheating.
I am attaching photo of statement.